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Corporate profile
A helping hand for Companiesworking in the global marketplaceOur purpose is to help HR professionals manage their assignments. We understand how complex this can be,
and how much time and effort, care and attention, are necessary. We also understand how many other
challenges these professionals face, as they become increasingly involved in managing and driving change in
their organisations.
So what does this mean?
Global Mobility is the movement of employees from one country to
another, to fulfil a role for a temporary or defined period of time.
The intention is for the employee to subsequently return to their home
location (or be re-assigned to another location). International transfers
are also forms of global mobility, but these tend to be permanent
transfers (i.e. the employee ceases to be employed by the home
company) and are generally treated as international relocations.
Global mobility/assignments can range in length, and although there
are general principles they are ultimately based on company policy.
An introduction to
Global Mobility
Why companies invest
in global mobility
In order to strategically respond to business need, companies must be able
to move the right people to the right place at the right time. The global
mobility programme can provide powerful reinforcement of the business
strategy/overriding people strategy.
Local Skills shortage - Provide specific skills not
available in host location
Personal request - E.g. to follow spouse, where this
aligns with business need
Cross border project - To assist with a project for a
limited period
Knowledge transfer - Emerging market, building
new office, manage acquisition, train/develop local
employees, knowledge/process/skills/technology
transfer
Professional development - International career
development and experience
Drivers for Global Mobility
What do we do?Providers of Global Assignee Management Solutions
Services
Our services are enabled and supported by our
proprietary software and technology tools. Experience
tells us that this service delivery model enables the IPM
Global Mobility client service team to focus on client
needs and agenda, while developing a strong working
relationship with their stakeholders.
Our global HR servicesProviders of Global Assignee Management Solutions
Page 05
Risk Analysis and MitigationTime spent on remuneration calculations can be
excessive. We will ensure you are compliant in all
aspects of tax, social security and immigration.
Compensation and RemunerationTo manage your international assignment costs, you
need precise information to calculate fair, consistent
expatriate compensation packages.
On-going management & supportYour need for support doesn’t stop after expatriation. We
are there to support you and your assignees for the duration
of the assignment.
Consultancy and Advisory ServicesYou can be confident through our services that you have up-
to-date polices. We will support you with the challenges of
your global mobility strategies.
Assignment ManagementOur bespoke services and technology tools give you the
flexibility to plan and manage a wide range of assignment
types – from long to short term.
Repatriation & reassignmentEfficient repatriation helps the assignee and their family
reintegrate back into their home country. This supports a
positive outcome to the assignment.
Technology & database managementOur tools are available every step of the way, thereby,
reducing time spent on individual actions, ensuring process
efficiency and enabling total control.
Tax Returns As part of our service offering, we can instruct and manage
the home and host country tax return service as part of our
normal service offering.
Measures of success and RoIProviders of Global Assignee Management Solutions
Page 06
01. Compliance
Immigration and Tax authorities
worldwide take a close interest in
globally mobile employees as
they are seen as an easy target for
non-compliance.
02. Home & Host country
tax and social security
Due to non-compliance the costs can
be very significant in terms of unpaid
Tax and Social Security (both home
and host countries) as well as the
fines and penalties that will be
imposed.
03. Immigration
Failure to meet Immigration
requirements may result in
deportation. In both cases corporate
reputation can be damaged
irreparably.
04. Retention &
development of
employees
It is essential to ensure that
international assignees are
sufficiently trained to get the
most out of the benefits advancing
the individual’s career, but to also
add value to the organisation.
Who are our people?Providers of Global Assignee Management Solutions
Our team
Within the IPM Senior Management Team of four, we
boast over 100 years worth of combined experience in
Expatriate Taxation, International Payroll and Global
Mobility management.
Our remaining employees come from Expatriate
Taxation, Payroll, Global Mobility and Process
Management backgrounds. We enhance and develop
this talent with formal and informal training both –
external and internal.
Managing Director Compliance Director Regional Director Strategic Director
Alan Bentley
Alan joined IPM in 2004 as
Managing Director. He is
highly experienced in HR at a
senior level including
international and executive
compensation for local
nationals, expatriates, and
third country nationals.
Anna Di Pasquale
Anna joined IPM in 2003.
Anna has extensive experience
in international HR and
provides services to several
clients who between them have
assignees in more than 20
countries.
Julie Buchanan
Julie joined IPM in March
2013. She has been providing
expatriate employee tax
advisory and compliance
services for twenty-three
years. Eleven of these were
with one of the Big 4
accountancy firms.
Scott Niven
Scott joined IPM in 1997. He
manages full out-sourced
expatriate administration
services for an extensive
portfolio of clients, both UK
and overseas, whose assignees
are spread around the world.
Your dedicated account teamProviders of Global Assignee Management Solutions
Page 08
Alan
Bentley
Ensuring your company
is fully compliant,
and your assignees and
their families arrive at
their new destination
relaxed, prepared,
and ‘ready to go’.
We employ professionals who can
match their technical knowledge with a
real passion and natural ability to
build friendly relationships with clients,
HR teams and assignees. We have
been successfully helping our clients
with their overseas assignments for
over 20 years. Therefore, we have a
thorough understanding of the key
challenges facing you with your global
mobility programs. I am immensely
proud of the whole team, their
expertise, and their dedication to
deliver outstanding high-touch service
and advice to all of our clients and
their assignees
“
Managing Director ”
Who are we?Providers of Global Assignee Management Solutions
About us
IPM Global Mobility Limited (IPM) was established in
1995. We work in the international HR sector, providing
specialist HR, Tax and Relocation services and
management tools to businesses which employ people
who are assigned to work overseas.
An extension of
your HR Team
We value the relationships we have with
our clients and we like to see ourselves
as an extension of our clients’ HR teams,
not just a supplier like everyone else.
This helps us understand our clients’
needs effectively and identify where we
can support and guide them in the best
possible way – providing strategic input
whilst providing effective management
of our clients’ GM programme.
Network service
providers
We will utilise the network of service
providers which we have established
over many years of providing global
mobility services across the board.
This network has been created by
sourcing the best in the fields of
immigration, freight, relocation and
destination service providers, so that
individual client requirements can be
matched to the best suited provider.
Assignees are
people, not numbers
Our high quality, high touch, responsive
service, gives you the confidence that
you and your assignees will be
supported at all times.
Relocating for an international
assignment can be a stressful time; we
help manage the transition from home to
host country by guiding all parties
through the entire process, to minimise
the impact on the assignee and their
family.
Our USP’sProviders of Global Assignee Management Solutions
Page 11
How do we do it?Providers of Global Assignee Management Solutions
Page 12
Partnership
We pride ourselves on our ability to
nurture and develop strong
professional networks of like-
minded organisations, who share our
ethos and with whom we can work
to provide a seamless service to our
clients.
Contracts
We have signed contracts with all
of our clients and work under strict
SLAs. Notice periods are
contractually provided for and
renewal terms are also stipulated.
Fees
IPM is able to offer competitive fees
to our clients. This fee structure
reflects our nimble, low cost
operating model, where IPM does
not carry the expensive overheads
of London or other capital city
based organisations.
Services
We have a proven track record
demonstrating an ability to identify
cost savings and manage risks
across such a programme. We
manage every aspect.
Technology
Our highly effective service delivery
processes are supported using our
internal database. From this source
we provide management reporting
capability across all aspects of the
assignment data which we hold.
Our people
As an organisation we have a set of
values which are fundamental to
everything that we do - our people
act with integrity and respect, and
build effective long-term client
relationships based on doing the
right thing.
The success of our service
We have the breadth of
service offerings that a
global organisation
requires when it is
looking to for a supplier
to support its GM
programme in its
entirety.
01Specialist
skillsIt was acknowledged by a number
of interviewees that we offered a
unique and valuable service which
they could not do in-house as cost-
effectively (if at all). In addition, the
specialist skills of some of the key
staff were highly valued.
02Friendly
and helpful The strength of relationship with the
account manager was a key
attribute and one of the most valued
aspects of the service. As before,
there were many mentions that our
team felt like part of the client’s
team.
04Excellent value for moneyBuilding on the ‘bespoke’ theme, there
was another positive comment relating
to the way in which our fees were
structured, enabling the clients to
select the aspects of the service most
relevant to their business needs.
03Speed and
flexibility of
responseThere were many comments praising
our responsiveness and speed to
answer the clients’ questions. It was
clear that the respondents valued
having a named contact dedicated to
their account.
Our Clients
We provide a high touch, personal service which ongoing client feedback, undertaken by an
external auditor confirms as being of an excellent standard. This gives us a true reflection on
our work and honest feedback as it is completely un-biased.
"We are an international company based in the UK and north-eastern US with an expat
population of 25/30 assignees at any one time. We and IPM Global Mobility have enjoyed a
close working relationship for twelve years and we are very much ‘one’ team, with IPM offering
top class administration support. They offer a high touch, professional, reliable Service, are
very approachable and a joy to work with.“
Global Mobility Manager, FTSE 100
“
Where we areProviders of Global Assignee Management Solutions
Page 15
ENG/SCO/CPHIPM has EMEA operations in Peterborough, England; Aberdeen, Scotland; and Copenhagen, Denmark. Our physical
presence is in Europe currently but through the service providers that we use, and the way that our services are
structured, we are able to service our clients’ global requirements wherever they arise.
We are financially independent from these providers, so make our selection based purely on the best fit for individual
client needs. Operating collaboratively in this way means that IPM is represented across the globe. This ensures that our
clients receive the local support which their employees require while benefitting from centralised management of their
Global Mobility programme. At any one time, we are managing assignments in some 50 home and 60 host countries. In
this way, we are able to manage a high percentage - and with some clients, a majority - of non-UK touch assignments
currently.
Contact us
Enabling companies to manage their global
mobility programme, within budget while
ensuring compliance across the board.
[email protected] ipmglobalmobility.com +44 (0)845 458 5643