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IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) –

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  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

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    Understanding InterpersonalUnderstanding Interpersonal

    RelationshipsRelationships

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    2/19

    What makes communicationWhat makes communication

    Interpersonal?Interpersonal? Context:Context:

    all twoall two--person (dyadic) interaction is interpersonalperson (dyadic) interaction is interpersonal

    Quality not Quantity is what countsQuality not Quantity is what counts Qualitative:Qualitative:

    When two people treat each other as uniqueWhen two people treat each other as uniqueindividuals regardless of the contextindividuals regardless of the context

    Interpersonal relationship:Interpersonal relationship: When two people meet one anothers social needsWhen two people meet one anothers social needs

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    3/19

    Content vs. Relational MessagesContent vs. Relational Messages

    Every verbal msg. contains two kinds of msgs.Every verbal msg. contains two kinds of msgs.

    Content:Content: Focuses on a subject being discussedFocuses on a subject being discussed

    Clean your room, Put gas in the car, Pay the rent $Clean your room, Put gas in the car, Pay the rent $

    Relational:Relational:

    Shows how the parties feel about each otherShows how the parties feel about each other Deal with 1 or more social needsDeal with 1 or more social needs

    InclusionInclusion ControlControlAffectionAffection

    RespectRespect

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    4/19

    Relational Messages contd.Relational Messages contd.

    Relational messages are often conveyedRelational messages are often conveyed

    nonverballynonverbally

    Remember than nonverbal communicationRemember than nonverbal communicationcan be difficult to interpret (ambiguous)can be difficult to interpret (ambiguous)

    Use Perception checking to clarify meaningUse Perception checking to clarify meaning

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    5/19

    MetacommunicationMetacommunication

    Metacommunication:Metacommunication:

    Communication about communicationCommunication about communication

    Discussing our relationship is metacommunicationDiscussing our relationship is metacommunication Uses for metacommunicationUses for metacommunication

    It is essential in successful relationshipsIt is essential in successful relationships

    Method of solving conflicts constructivelyMethod of solving conflicts constructively

    Shift discussion from content to relational questionsShift discussion from content to relational questions Relational issues are usually where problems are foundRelational issues are usually where problems are found

    It sounds like youre angry with meIt sounds like youre angry with me

    I appreciate your honesty with meI appreciate your honesty with me

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    6/19

    IntimacyIntimacy

    Intimacy usually refers to closeness.Intimacy usually refers to closeness. Can appear on different levels:Can appear on different levels:

    Physical: athletic events, emergenciesPhysical: athletic events, emergencies

    Intellectual: exchange of important ideasIntellectual: exchange of important ideas

    Emotional: exchange of important feelingsEmotional: exchange of important feelings

    Shared activitiesShared activities

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    7/19

    Intimacy and GenderIntimacy and Gender

    Women value emotional expression as aWomen value emotional expression as apath to intimacy. Men value doing things,path to intimacy. Men value doing things,

    such as activities, other than talking.such as activities, other than talking.

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    8/19

    Intimacy and CultureIntimacy and Culture

    Differences in culture can lead toDifferences in culture can lead toproblems in intimacy in terms of both theproblems in intimacy in terms of both the

    need for it and how to reach it. Differentneed for it and how to reach it. Differentdisclosure rates can impact this variable.disclosure rates can impact this variable.

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    9/19

    Relational DevelopmentRelational Development

    Knapps Developmental Model: A tenKnapps Developmental Model: A tenstage model, separated into comingstage model, separated into coming

    together and coming apart sections, thattogether and coming apart sections, thatexplains relational development.explains relational development.

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    10/19

    Ten Stages of RelationalTen Stages of Relational

    DevelopmentDevelopment1.1. Initiating: Making contact with another personInitiating: Making contact with another person2.2. Experimenting: emergence of smallExperimenting: emergence of small--talktalk

    3.3. Intensifying: expression of feelings; spendingIntensifying: expression of feelings; spendingmore time togethermore time together

    4.4. Integrating: Identity as one social unit isIntegrating: Identity as one social unit iscreatedcreated

    5.5. Bonding: symbolic public gestures to showBonding: symbolic public gestures to showcommitmentcommitment

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    11/19

    Ten Stages of RelationalTen Stages of Relational

    Development, cont.Development, cont.6. Differentiating: re6. Differentiating: re--establish individualestablish individual

    identityidentity

    7. Circumscribing: shrinking interest and7. Circumscribing: shrinking interest andcommitmentcommitment

    8. Stagnation: boredom8. Stagnation: boredom

    9. Avoiding: when stagnation becomes9. Avoiding: when stagnation becomesunpleasantunpleasant

    10. Termination: ending10. Termination: ending

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    12/19

    Characteristics of RelationalCharacteristics of Relational

    Development & MaintenanceDevelopment & Maintenance Relationships are constantly changingRelationships are constantly changing Movement is always to a new placeMovement is always to a new place

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    13/19

    SelfSelf--DisclosureDisclosure

    Definition: deliberately revealingDefinition: deliberately revealinginformation about oneself that isinformation about oneself that is

    signification and that would not normallysignification and that would not normallybe known to othersbe known to others

    Deliberate: purposefulDeliberate: purposeful

    Significant: revealing important informationSignificant: revealing important information Not known to othersNot known to others

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    14/19

    SelfSelf--disclosuredisclosure

    Reciprocation and development of aReciprocation and development of arelationship are the most common reasonsrelationship are the most common reasons

    for selffor self--disclosuredisclosure

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    15/19

    Social Penetration ModelSocial Penetration Model

    (Altman & Taylor)(Altman & Taylor) Concerned with two factors that determineConcerned with two factors that determine

    the intimacy of interpersonal relationshipsthe intimacy of interpersonal relationships

    Breadth: range of subjects being discussedBreadth: range of subjects being discussed

    Depth: shift from nonrevealing messages toDepth: shift from nonrevealing messages tomore personal onesmore personal ones

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

    16/19

    Johari WindowJohari Window

    (Luft & Ingham)(Luft & Ingham) Four components that make up what oneFour components that make up what one

    knows about him/herself and what othersknows about him/herself and what others

    know about him or herknow about him or her Open: both you and the other are aware ofOpen: both you and the other are aware of

    Blind: you are unaware, but the other is notBlind: you are unaware, but the other is not

    Hidden: you are aware, but arent willing toHidden: you are aware, but arent willing to

    share with othersshare with others Unknown: both you and the other are notUnknown: both you and the other are not

    unawareunaware

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

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    Characteristics of EffectiveCharacteristics of Effective

    SelfSelf--disclosuredisclosure Influenced by cultureInfluenced by culture Usually occurs in dyadsUsually occurs in dyads Usually symmetricalUsually symmetrical Occurs incrementallyOccurs incrementally Large amounts of selfLarge amounts of self--disclosure aredisclosure are

    usually unnecessaryusually unnecessary

    SelfSelf--disclosure is usually scarcedisclosure is usually scarce

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

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    Guidelines for AppropriateGuidelines for Appropriate

    SelfSelf--disclosuredisclosure Is the other important?Is the other important? Is the risk of disclosing reasonable?Is the risk of disclosing reasonable?

    Are the amount and type of disclosureAre the amount and type of disclosureappropriate?appropriate? Is the disclosure relevant to the situation atIs the disclosure relevant to the situation at

    hand?hand?

    Is the disclosure reciprocated?Is the disclosure reciprocated? Will the effect be constructive?Will the effect be constructive? Is the selfIs the self--disclosure clear and understandable?disclosure clear and understandable?

  • 8/8/2019 IPR1.PPTlecture_Conway -English Speaking Course Lucknow (CDI) www.cdilucknow.blogspot.com

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    Alternatives to selfAlternatives to self--disclosuredisclosure

    LiesLies White lies: harmless or even helpfulWhite lies: harmless or even helpful

    EquivocationEquivocation Intentionally vagueIntentionally vague

    Two or more equally plausible meaningsTwo or more equally plausible meanings

    HintingHinting More direct that equivocal statementsMore direct that equivocal statements Get a desired response from othersGet a desired response from others


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