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    APDD 716B

    December 2001

    REMOTE MONITORINGSOFTWARE FORIntelliGuard

    VERSION 2.1INTELLISERV SOFTWARE

    SOFTWARE INSTALLATIONAND USERS MANUAL.

    More Than Air. Answers.Online answers: http://www.air.irco.com

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    INGERSOLL-RAND COMPANY

    LICENSE TO USE SOFTWARE

    Section 1.0 Grant of License to Use Software

    I-R hereby grants USER for the duration of thisAgreement, a non-exclusive, non-assignable license

    without the right to grant sub-licenses solely to use theSOFTWARE to monitor operation of I-R machines or

    other non-I-R machines designated by I-R, and shallnot use the SOFTWARE to monitor operation of an

    other machine, equipment or the like not designatedby I-R.

    Under the SOFTWARE license, the USER shall bepermitted to use each licensed copy of the SOFT-

    WARE on a single computer.

    I-R only grants USER the right to use the SOFTWAREto monitor operation of I-R machines or othermachines designated by I-R, and USER shall not copy,

    modify or reverse engineer the SOFTWARE without I-

    Rs prior written approval.

    USER will take all measures necessary to prevent oth-

    ers from copying the SOFTWARE.

    SECTION 2.0

    Term of license to use SOFTWAREThe non-exclusive license granted by I-R in Section

    1.0 shall commence on the calendar year day theSOFTWARE is first accessed by the USER and, shallcontinue until terminated by I-R or under one of the

    provisions of Section 3.0

    SECTION 3.0

    Termination of This AgreementThis agreement is without limit of period but shall be

    terminated as follows:

    (a) forthwith by I-R giving USER thirty (30) days writ-ten notice of its intention to terminate this Agreement;

    or

    (b) forthwith upon termination of the relationship with I-R; or

    (c) forthwith by I-R upon USER entering into anarrangement for the benefit of creditors, appointment

    of a receiver, entry into liquidation or passage of anyresolution for that purpose by USER; or

    (d) forthwith by I-R if USER or any of its employees,agents or contractors, commits an act or fails to take

    any appropriate action to prevent the commission ofan act which in I-Rs opinion, vitiates or could vitiate I-

    Rs right, title or interest in the SOFTWARE; or

    (e) at anytime by written mutual agreement between I-R and USER.

    SECTION 4.0

    Consequences of Termination

    Unless otherwise indicated in writing by I-R, upon ter-mination of this Agreement for whatever reason,USERs right to use the SOFTWARE shall immediately

    cease; and USER shall return all copies of the SOFT-WARE to I-R at USERs expense.

    SECTION 5.0Warranty

    Not withstanding anything to the contrary in thisAgreement, I-R shall not be liable to USER by reason

    of any representation or implied warranty, condition orother term or any duty at common law, or under the

    express terms of this Agreement, for any loss or dam-age arising out of use of the SOFTWARE by user.

    SECTION 6.0

    Applicable LawThis agreement shall be construed and the legal rela-

    tions between the parties shall be determined inaccordance with the laws of the state of New Jersey.

    SECTION 7.0

    Entire Agreement and Amendments

    This instrument contains the entire Agreementbetween the parties respecting the subject matter

    hereof, and supersedes or cancels all previous negoti-ation, agreement, commitments and writings in respect

    to the subject matter hereof.

    This Agreement may not be amended, supplemented,released, discharged, abandoned, changed, or modi-fied in any manner, orally or otherwise, except by an

    instrument in writing of concurrent or subsequent datesigned by duly authorized officers or representatives of

    each of the parties hereto.

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    1

    TABLE OF CONTENTS

    Section Page

    1.0 Introduction 2

    2.0 Currently Supported Intellisys Controllers 2

    and EPROM Versions3.0 Retaining Previously Entered Customer 3

    Information

    4.0 Software Installation 3

    5.0 Hardware Security Key 4

    6.0 Running the Intelliserv Software 4

    7.0 Main Menu Screen 5

    8.0 View Current Status 6

    9.0 View Setpoints / Options 9

    10.0 View Alarm History 10

    11.0 Data Logging 11

    12.0 View Data Log File 13

    13.0 Compressor Connection 1414.0 Intelliserv Setup 16

    15.0 Machine Modem Initialization For IntelliGuard 17

    16.0 Creating Reports 18

    17.0 Using Intelliserv Screens In Other 19

    Applications

    18.0 Printing Reports To A File When A Printer 19

    Is Not Available

    19.0 Intelliserv Troubleshooting 21

    20.0 Removing the Intelliserv Software 23

    21.0 Hardware Key Kit - Parts List 24

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    1.0 INTRODUCTION

    Intelliserv is a PC-based software service tool that pro-vides a means of accessing real-time vital machineinformation from an Ingersoll-Rand Intellisys controlled

    air compressor. From an IBM compatible PC, the usercan retrieve almost all information about the compres-

    sor that the Intellisys controller can access. Informationsuch as pressures and temperatures may be viewed

    real-time or plotted graphically over a specified periodof time, or even saved to disk for later retrieval. Setpoints, alarm history and machine status information

    can all be retrieved while connected for real-time view-ing.

    New features have been added to Intelliserv since the

    original release of version 1.0. Intelliserv Version 1.5brought about the addition of the Sierra machines tothe current] supported Intellisys Controllers, and the

    added capability of printing reports using the viewed

    Intelliserv data. Also added was the ability to appenddata to an existing Datalog file.

    Version 2.1 makes possible the use of an additionalservice offered to the customer called IntelliGuard.IntelliGuard is a value-added service that provides

    notification to the appropriate IR Service Center whenan Intellisys controlled compressor has sensed a warn-

    ing or alarm condition. Using the Intelliserv hardware,IntelliGuard allows the Intellisys controller to place a

    call to the IntelliGuard call center and report the com-pressors current condition.

    At the IntelliGuard call center, a software applicationcalled ICU answers the incoming call, collects the cus-

    tomer site and compressor information, then alerts theappropriate IR Service Center that an alarm or warn-

    ing has occured. This allows the service organizationto be aware of the actual status of a customers com-pressor shortly after an alarm or warning condition has

    occurred.

    The Intelliserv software, IntelliGuard, and the ICUapplication are all used in conjunction with the

    Ingersoll-Rand Intellisys Remote Interface (IRI) toretrieve information fron the Intellisys Controller. Some

    later model Intellisys SG controllers have the ModbusProtocol built-in. For these controllers the IRI is notrequired.

    The Intelliserv software may be used by the IR Service

    Provider at the customers compressor site. This isconsidered a local connection and is made by connect-

    ing the PC to the IRI and or Intellisys Controller, via anRS-232 to RS-485 converter. It can also be used

    remotely, using standard telephone modems at the PCand customer locations. This is considered a remote

    connection.

    Intelliserv, IntelliGuard, and ICU can only monitormachine information and at this time have no machine

    control capability built in.

    Intelliserv will run on any standard IBM compatiblecomputer, which meets or exceeds the following mini-mum requirements:

    Windows 95 or Windows NT 4.0

    486 / 66 MhzMath Co-processor (required)16 Megabytes RAM

    40 Megabytes free hard drive space1 available serial port

    VGA 640X480 monitor resolution

    2.0 CURRENTLY SUPPORTEDINTELLISYS CONTROLLERSAND EPROM VERSIONSUSA - SSR 50 - 450 HP SG Software Ver.

    1.00, 1.01, 1.10, 1.20, 1.21, 1.23, 1.30, 1.40.(Machine Type 0)

    USA - SSR 50 - 450 HP SSR Software Ver.

    2.30, 2.40. (Machine Type 3)USA - SSR 15 - 100 HP SE Software Ver.

    1.40, 1.50, 1.60, 1.70. (Machine Type 1)USA - Sierra 100 - 200 HP SSR Software Ver.

    2.50, 2.60. (Machine Type 8)USA - Sierra 50 - 100 HP SE Software Ver.

    1.20. (Machine Type 6)

    ESA - SSR 75 - 350 KW SG Software Ver.1.00, 1.10, 1.11. (Machine Type 4)

    ESA SSR 200 - 350 KW SSR Software Ver.1,20. (Machine Type 5)

    ESA SSR 22 - 150 KW SE Software Ver.1.70, 1.80. (Machine Type 2)

    WW - SSR 50 - 450 HP SG Software Ver.

    1.30. (Machine Type 10)WW - Sierra 125-400 HP SG Software Ver.

    1.00, 1.10, 1.12, 1.20, 1.23. (Machine Type 9)WW - Sierra 50-100 HP SE Software Ver.

    1.00, 1.10. (Machine Type 7)WW - Nirvana CC SGN Software Ver.

    1.00, 1.10 (Machine Type 14)

    2

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    3

    3.0 RETAINING PREVIOUSLYENTERED CUSTOMERINFORMATION

    Please Read before Installing the Software

    If customer information has been entered into theCustomer Directory using Intelliserv 1.0 orIntelliserv 1.5, these files will not be compatible

    with Intelliserv 2.1. Customer information shouldbe printed and manually reentered creating a newCustomer Directory file using Intelliserv 2.1.

    Printing the file named Intlserv.dir located in theIntelliserv Installation Directory must be done

    before beginning to install the Intelliserv 2.1 soft-ware.

    4.0 SOFTWARE INSTALLATION

    Please Read Section 3.0 Retaining Previously

    Entered Customer Information before beginningthe software installation.

    (1) With Windows running and all other applications

    closed, log in to IR Service Net. Contact AftermarketCustomer Service for a login and password.

    (2) Choose North America, then Aftermarket, thenIntelliGuard, then Software.

    (3) Click the ArticleID for the Intelliserv software (notthe manuals), then click the Intelliservxx.exe for thesoftware.

    (4) Choose Save file to disk, and remove the [1]from the file extension. Choose a location for the file,

    and choose Save.

    (5) When the file has been saved, run theIntelliservxx.exe file (From the Start menu, chooseRun, and Browse to find the Intelliservxx.exe file.

    Choose Open then OK). You will need to unzip thefiles. The Intelliserv program will make an intlserv fold-

    er in you C:/Programs folder.

    (6) Run Setup.exe (From the Start, Run menu,Browse for C:/Programs/intlserv and chooseSetup.exe.) Continue through the setup dialogue. The

    Setup program will install the Intelliserv software.

    (7) If a previous version of Intelliserv has already beeninstalled, several of these original files will be recog-

    nized during the new software installation. Setup willrespond with File C:\Intlserv\?????.??? Is already

    present. Shall we replace it?. Press Yes for each ofthese files.

    (8) Once all files have been copied, and no problems

    have been encountered, the install program willrespond with Intelliserv installation successful! PressOK. If problems were encountered or the installation

    was not successful, exit and restart the software instal-lation.

    (9) Device drivers for the hardware security key will beinstalled into the c:\Intlserv directory during the soft-

    ware installation. This will be done automatically as theinstall program closes down. Press OK to continue.You

    must reboot the computer before attempting to run theIntelliserv program.

    (10) Once the install program has successfull complet-ed the installation, a program group called Intelliserv

    will have been created.Within this program group anIntelliserv 2.1 icon will have been created.

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    4

    5.0 HARDWARE SECURITY KEY

    A hardware security key is required for Intelliserv torun properly. This key must be installed on the proper

    PC parallel port before data can be retrieved. The keyis completely transparent to normal computer-to printer

    communication and should present no problems withany existing printer connections.

    Remove any previously installed hardware securitykeys or printer cables from the PC printer port. Attach

    the Intelliserv security key directly to the PC printerport. Reinstall the previously mounted security keys

    and/or printer cables, behind the Intelliserv securitykey.

    The hardware security key should normally be mount-ed on the LPT1 printer port. In cases where this port

    will not be used, the port settings can be changed inthe Intelliserv Setup screen. See the Intelliserv Setup

    in Section 14.0 for further details.

    6.0 RUNNING THEINTELLISERV SOFTWARE

    To run the Intelliserv program, double click the

    Intelliserv icon.

    The Intelliserv title page will be displayed for several

    seconds then go directly to the Main Menu.

    The following message may be displayed when try-

    ing to run the Intelliserv program. ActiveXAutomation Libraries could not be initialized.You

    need to install DCOM 1.1 for Windows 95 orgreater. These libraries do not require updating

    for Intelliserv 1.5 or 2.1 to operate properly. PressOK to continue. Intelliserv should continue to load

    properly. If updated DCOM drivers are installed,this message will no longer appear.

    Each type of Intellisys controller as well as eachIntellisys EPROM version reports machine informa-

    tion differently. For the proper operation ofIntelliserv, the correct Machine Type and

    Software Version must be entered into theCompressor Connection screen before a connec-tion is attempted.

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    5

    7.0 MAIN MENU SCREEN

    This is the main menu from which all machine informa-tion can be accessed. Indicators are available to dis-

    play specific machine information. Controls are avail-able to maneuver around the Intelliserv program.

    Below is a brief description of each.

    Currently Connected To (Indicator)Modbus Address (Indicator)Displays specific machine information for the compres-

    sor that is currently being monitored. This informationis entered by manually filling in the blanks in the

    Compressor Connection screen or selecting an entryin the Customer Directory.

    Comm OK / No Comm (Indicator)Indicates whether or not communication is currently

    established with an Intellisys controller. Comm OK(green) indicates that communication with the con-

    troller is successful. No Comm (red) indicates a com-munication failure has occurred.

    Date / Time (Indicator)Displays current date and time obtained from the com-

    puters internal clock. The data is displayed in the 4

    digit year format for Y2K compatibility.

    Unrecognized response from Intellisys

    (Dialog Box - Indicator)Warns when Intelliserv has attempted to communicatewith an Intellisys controller and the proper response

    was not returned. This is an indication that theIntellisys controller is not responding, or communica-

    tion between Intelliserv and the controller is not reli-able. Intelliserv may also be receiving a response from

    a source other than an Intellisys controller.Verify theproper setup of Intelliserv and the connection between

    Intelliserv and the controller.

    View Current Status (Control)Retrieves and displays in real-time the current pres-

    sure, temperature, hours and status information that isbeing read by the Intellisys controller.This indication is

    updated approximately every two seconds.

    View Setpoints / Options (Control)

    Retrieves and displays the current factory setpoints,operator setpoints, and options that are currently pro-

    grammed or installed in the Intellisys controller.

    View Alarm History (Control)

    Retrieves and displays the alarm history (last 15alarms) previously recorded by the Intellisys controller.

    Data Logging (Control)

    Retrieves and graphically displays all pressure andtemperature information over time. Also has the abilityto save data to a file for later retrieval.

    View Datalog File (Control)

    Displays previously saved datalog file and graphicallydisplays pressure and temperature information over

    time.

    Compressor Connection (Control)

    Provides a means for entering specific machine infor-mation for connection to each compressor. Each type

    of Intellisys controller as well as each Intellisys

    EPROM version, reports machine information different-ly. For the proper operation of Intelliserv, the properMachine Type and Software Version must beentered in the Compressor Connection screen before

    a connection is attempted.

    Setup (Control)Provides a means for entering specific computer sys-

    tem information used by Intelliserv when accessing thePCs communication ports. Also provides a means of

    initializing the compressors site modem before installa-tion at the compressor site.

    Exit (Control)Exits Intelliserv and returns to Windows.

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    6

    8.0 VIEW CURRENT STATUS

    The View Current Status screen retrieves and graphi-cally, as well as numerically, displays all pressures,temperatures, hours and status information read from

    the Intellisys controller. Each indicator is updated everyone to two seconds.This allows viewing of the com-

    pressor operation with almost real-time data retrieval.A quick observation of the compressors overall opera-

    tion can be made while viewing the information avail-able through this screen.

    Currently Connected To (Indicator)Modbus Address (Indicator)

    Intellisys Software Version (Indicator)Displays specific machine information for the compres-

    sor that is currently being monitored. This informationis entered by manually filling in the blanks in theCompressor Connection screen or selecting an entry

    in the Customer Directory.

    Comm Ok / No Comm (Indicator)Indicates whether or not communication is currently

    established with an Intellisys controller. Comm Ok(green) indicates that communication with the con-troller is successful. No Comm (red) indicates a com-

    munication failure has occurred.

    CRC Failures (indicator)If a compressor fails to communicate or data being

    received is noisy, a CRC failure count is displayed.This is an indication that the data string received couldbe erroneous. In such cases the received data is throw

    away and not displayed. It is fairly common to have afew CRC failures over long periods of time, especially

    if the machine is loading and unloading and unloadingoften. Multiple CRC failures, every few seconds, indi-

    cates a failure to communicate reliably. Some phone

    connections may be OK for voice communication butnot reliable enough for data communication. If multiple

    CRC failures occur try hanging up and re-dialing thecompressor.

    Pressure (Indicator)

    Indicates the pressure values being read from theIntellisys controller. Different types of controllers will

    display different numbers of indicators. Only pressuresread by the controller can be displayed. For SE typecontrollers, the controller can only read one pressure

    input at any one time. Therefore the Sump Pressureand Package Discharge Pressure cannot be read

    simultaneously. The active indicator will have the bluebackground. Normally the Package Discharge pres-sure will be active with the ability to manually update

    the Sump Pressure by pressing the Update Sump control. The pressure units of measure (PSI, Bar, ...)

    are also read from the controllers setup and displayed.

    Update Sump-SE Only (Control)For SE types of controllers with only one pressureinput, the Sump pressure is manually retrieved.

    Normally the Sump pressure indicator will be grayedout and the indication will be the last Sump pressure

    reading. To update the display, press the UpdateSump button. The Sump pressure indicator will

    momentarily turn blue with the new Sump pressureindication, then return to grayed out. The Status Barwill indicate an L for Line and an S for Sump indicat-

    ing which pressure is currently being read.

    Temperature (Indicator)

    Indicates the temperature values being read from theIntellisys controller. Different types of controllers willdisplay different numbers of indicators. Only tempera-tures read by the controller can be displayed. For con-

    trollers that may have the Low Ambient option capa-bility, the Low Ambient Coolant Temperature indicator

    will be visible. If the Low Ambient option is turned on,this indicator will be active. If the option is turned off,

    the indicator will be grayed out.

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    7

    Hours (Indicator)Indicates the actual machine Total and Loaded hours

    read from the controller.

    Status (Indicator)The Status bar indicates the current status of the com-

    pressor. Modes such as Running or Stopped, Loadedor Unloaded and Alarm or Warning will be indicated

    here. When an Alarm or Warning mode is detected,the Alarm or Warning message will also be displayed.

    Create Report (Control)Reports can be easily generated using the displayed

    screen data by pressing the Create Report button.Pressing this button opens a text box that allows theuser to enter up to 20 lines of text at up to 120 charac-

    ters per line. This text will be placed on the report formwith the displayed screens data. Any additional infor-

    mation may be added to the viewed screen that theend user may need to see. Further details on creating

    reports can be found in Section 16.0 CreatingReports.

    Return to Main Menu (Control)Pressing this control returns to Intelliservs Main Menu.

    Unused Intellisys Inputs (Indicator)

    The Unused Intellisys Inputs indicators are usedwhen the SG Intellisys Controller has input signalsconnected to the unused pressure inputs located on

    the SG Intellisys Controllers P5 port. Only SGIntellisys Controllers and only certain EPROM versions

    will have this capability. When this capability is made

    available, any unused pressure input port may be usedto read other sensors output signals. This must be a 0-5 Vdc maximum signal and must be at the sameground potential as the Intellisys Controller. IR

    Engineering must approve any device connected to anunused port before any connection is made. Failure to

    follow the above instructions may damage the Intellisyscontroller.This unused input information will not be

    accessible from the front panel of the IntellisysController and cannot be used for control of the com-

    pressor.This information can only be accessed via theserial port.

    Unused Intellisys Inputs Setup (Control)

    The Unused Intellisys Input Setup screen is used toactivate, and correctly display the signal connected toany of the Intellisys unused pressure input channels.

    When an unused pressure input is to be used, pressthe Unused Intellisys Inputs Setup button to turn on

    and setup each inputs corresponding indicator. Eachchannel can be activated, labeled with the desired

    engineering units, properly scaled using multiplier andoffset values, and entering the proper number of digitsto be displayed on the front panel.

    ON (Control) On/ OFF

    Clicking this control will make this indicator visible.

    DP: (Control) Decimal Place

    This is the number of decimal places that will beshown in the displayed value.

    EU: (Control) Engineering Units

    Enter the engineering units that the displayed valuewill be shown in. This unit can be up to five characterslong. (Psi, Volts, Amps, Dbsv)

    Mx: (Control) Multiplier or Slope

    If the 0-5vdc sensor input signal read by the Intellisyscontroller has a linear relationship with the desired

    units of display, the input signal can be converted tothe desired engineering units by using the Mx multipli-er and the +b offset values. Mx is the value the input

    signal is to be multiplied by to convert the measuredvoltage signal to the desired engineering units.

    +b: (Control) Offset or Intercept

    The offset value that must be added to the input signalor calculated value to convert the final result to the

    desired engineering units.

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    8

    Sensor UsedBearing Monitor ModuleOutput Signal: 1-5 Vdc

    Output Units: 0-80 Dbsv

    Input SetupOn = Selected

    DP = IEU = DbsvMx = 20

    +b = -20

    CalculationIf the input signal = 1.00 Vdc

    Dbsv = ([Input Signal]*Mx)+bDbsv = (1.00*20)+-20

    Dbsv = 20+-20Dbsv = 0.0

    If the input signal = 5.00 VdcDbsv = (5.00*20)+-20

    Dbsv = 100+-20Dbsv = 80.0

    Once the proper entries have been made, press Ok tosave the changes and continue. Press Cancel to exitwithout saving any of the previous changes.

    If Ok is pressed, Intelliserv will ask to save the

    changes to the Unused Inputs.ini file. To save thesechanges, press Replace to replace the existing file.

    Pressing Cancel will continue without saving anychanges that have been made.

    Once any unused input has been activated, this valuewill be read each time the Current Status is viewed for

    any compressor of that same type.

    Unused Intellisys Input Example

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    9

    9.0 VIEW SETPOINTS/OPTIONS

    The View Setpoints / Options screen displays the cur-

    rent Factory and Operator setpoints as well as anyoptions that are currently installed. These values can-not be changed using Intelliserv, however the PC will

    quickly reflect any changes made to the setpoints atthe Intellisys Controller. This screen is updated approx-

    imately every second. Different types of controllers andEPROM version will indicate different amounts of infor-

    mation. Setpoints that are available on the controllerwill also be available through Intelliserv.

    Currently Connected To (Indicator)Modbus Address (indicator)

    Intellisys Software Version (Indicator)Displays specific machine information for the compres-

    sor that is currently being monitored. This informationis entered by manually filling in the blanks in theCompressor Connection screen or selecting an entry

    in the Customer Directory.

    Comm Ok / No Comm (Indicator)Indicates whether or not communication is currently

    established with an Intellisys controller. Comm Ok(green) indicates that communication with the con-

    troller is successful. No Comm (red) indicates a com-munication failure has occurred.

    CRC Failures (indicator)

    If a compressor fails to communicate or data beingreceived is noisy, a CRC failure count is displayed.This is an indication that the data string received could

    be erroneous. In such cases the received data is throwaway and not displayed. It is fairly common to have a

    few CRC failures over long periods of time, especiallyif the machine is loading and unloading often. MultipleCRC failures, every few seconds, indicates a failure to

    communicate reliably. Some phone connections maybe OK for voice communication but not reliable enough

    for data communication. If multiple CRC failures occurtry hanging up and re-dialing the compressor.

    Create Report (Control)Reports can be easily generated using the displayed

    screen data by pressing the Create Report button.Pressing this button opens a text box that allows the

    user to enter up to 20 lines of text at up to 120 charac-ters per line. This text will be placed on the report form

    with the displayed screen data. Any additional informa-tion may be added to the viewed screen that the enduser may need to see. Further details on creating

    reports can be found in Section 16.0 CreatingReports.

    Return to Main Menu (Control)Pressing this control returns to Intelliservs Main Menu.

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    10

    10.0 VIEW ALARM HISTORY

    The View Alarm History screen displays the AlarmHistory information logged by the Intellisys controller.

    The Intellisys controller retains a history of the last 15alarms with the #1 Alarm being the most recent. The

    Alarm Condition along with all pressures, tempera-tures, machine hours and machine status will be dis-

    played.

    Retrieve Alarms (Control)

    Pressing the Retrieve Alarms button starts the alarmretrieval process. Intelliserv begins to collect all alarm

    information that the Intellisys controller has logged.The Alarm Retrieval Status indicator should progres-

    sively increase from 0 to 100 percent complete. Anyalarm logged by the Intellisys controller after theRetrieve Alarms button has been pressed will not be

    displayed until the alarm information is again retrieved.

    Alarm Retrieval Status (Indicator)The Alarm Retrieval Status indicator will indicate the

    progress of the Alarm information being retrieved fromthe controller. Normally the status should smoothlyincrease from 0 to 100 percent as the alarm informa-

    tion is read in. An erratic or slow increase indicates the

    data being received may contain errors. Intelliserv willmake 3 attempts to retrieve the alarm information errorfree. If data cannot be retrieved 100 percent error free,

    the Alarm Retrieval Status indicator will flash with ared background.

    Alarm Status (Control)For some Intellisys EPROM versions, the machine sta-

    tus at the time of each alarm can be displayed. If thisis not available the Alarm Status controls will be

    grayed out.

    Create Report (Control)Reports can be easily generated using the displayed

    screen data by pressing the Create Report button.Pressing this button opens a text box that allows the

    user to enter up to 20 lines of text at up to 120 charac-ters per line. This text will be placed on the report formwith the displayed screen data. Any additional informa-

    tion may be added to the viewed screen that the enduser may need to see. Further details on creating

    reports can be found in Section 16.0 Creating

    Reports.

    Return to Main Menu (Control)Pressing this control returns to Intelliservs Main Menu.

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    11

    11.0 DATA LOGGING

    Data logging graphically displays all pressure and tem-perature information over a preset period of time. Thisallows the user to graphically view all current informa-

    tion as well as a running 15 minute history. Data canbe saved to a file for longer histories or for later review.

    The update time for this screen is approximately 5 sec-onds.

    Currently Connected To (Indicator)Modbus Address (indicator) Displays specific machine

    information for the compressor that is currently beingmonitored. This information is entered by manually fill-

    ing in the blanks in the Compressor Connection screenor selecting an entry in the Customer Directory.

    Comm Ok / No Comm (Indicator)Indicates whether or not communication is currently

    established with an Intellisys controller. Comm Ok(green) indicates that communication with the con-

    troller is successful. No Comm (red) indicates a com-munication failure has occurred.

    CRC Failures (Indicator)If a compressor fails to communicate or data being

    received is noisy, a CRC failure count is displayed.

    This is an indication that the data string received couldbe erroneous. In such cases the received data is throwaway and not displayed. It is fairly common to have a

    few CRC failures over long periods of time, especiallyif the machine is loading and unloading often. MultipleCRC failures, every few seconds, indicates a failure to

    communicate reliably. Some phone connections maybe OK for voice communication but not suitable for

    data communication. If multiple CRC failures occur tryhanging up and re-dialing the compressor.

    Data Window (Indicator)The data window displays the real-time data read from

    the Intellisys controller with a 15 minute running histo-ry. When this window is first opened, the horizontal

    and vertical scale values are automatically adjusted tothe type of data viewed. Each scale may be manually

    adjusted by clicking and highlighting any scale valueand entering a new desired value. This is useful when

    wanting to zoom in or out to see a particular point ofdata. Exiting and returning to Datalogging will reset thehorizontal and vertical scales to their default values.

    Hours (Indicator) Displays the machines current total

    and loaded hours.

    Save Data (Control)

    Saving machine data to a file is started by pressingthe Save Data button and entering the proper Scan

    Interval and Scan Duration times.

    Scan Interval is how often each datapoint will be saved

    to the file. Scan Duration is the complete time spanover which the datapoints will be saved.

    Example: Scan Duration = 30 seconds

    Scan Interval = 5 seconds

    All datapoints viewed on the screen will be saved to

    the file every 5 seconds over a period of 30 seconds.After the Scan Duration time is reached, the datalog

    file will be closed and no further data will be saved.

    Once the desired scan times have been entered pressOK to continue.

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    Next choose a file name in which to store the machineinformation.

    This can be any file name with a 3-letter extension(.dlf). Data can be saved to a new or preexisting .dlf

    file. If a new file name is entered, Intelliserv will createthe new file for you. If a pre-existing file is chosen,

    Intelliserv will ask to Replace or Append data to theexisting file. If Replace is chosen, any data currently in

    the file will be lost. If Append is chosen, the new databeing logged will be added to the end of the originaldatalog file.

    After entering the file name, press Save. Data will

    now be written to the file using the above chosen Scan

    Interval and Scan Duration times. The Save Data but-ton below the Data window will change to Stop SavingData. Once the scan duration time is reached, the filewill be closed and no further data will be saved. To

    stop saving data to a file before the duration time hasbeen met, press the Stop Saving Data button. This

    will close the current datalog file and return to a nor-mal viewing only mode.

    Sump Pressure Update in XX Seconds (Indicator)For the SE style Intellisys controllers, the Sump

    Pressure indication is updated approximately once aminute. This indication is shown on the chart only

    when a valid reading has been taken. The SumpPressure Update in XX Seconds indicates when the

    next Sump Pressure reading will be made.

    Create Report (Control)Reports can be easily generated using the displayedscreen data by pressing the Create Report button.

    Pressing this button opens a text box that allows theuser to enter up to 20 lines of text at up to 120 charac-

    ters per line. This text will be placed on the report formwith the displayed screens data. Any additional infor-mation may be added to the viewed screen that the

    end user may need to see. Further details on creatingreports can be found in Section 16.0 Creating

    Reports.

    Return to Main Menu (Control)Pressing this control returns to Intelliservs Main Menu.

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    12.0 VIEW DATALOG FILE

    View Datalog File allows the reading and viewing of adatalog file that had been previously saved using theDatalogging Save Data option. To view a file press

    the Read Data File button. This opens a Windows filedialog box that will enable the user to choose a file to

    read. After the desired file has been chosen, PressOpen. Intelliserv will now begin to read information

    from the file as if it were connected to the machine.

    Connected To (Indicator)

    Indicates the compressor information that was storedin the datalog file being read. The Customer Name,

    Customer Location, Machine Name and MachineSerial Number will be displayed.

    Reading (Indicator)Indicates Reading when data is being read from a

    datalog file. When data is not being read this indicatorwill be blank.

    Controller Hourmeter (Indicator)

    Indicates the machine Total and Loaded hours readfrom the datalog file.

    Time Interval (Control)

    Controls the time interval that data is read from thedatalog file and displayed.This control is used tospeed up or slow the playback time of the data file. A

    typical time of approximately 2 seconds is the defaultvalue. If this value is decreased, the speed of the play-back time will be increased. If this value is increased,

    the speed of the playback time will be decreased.

    Read Data File (Control)To read and view a previously saved datalog file, press

    the Read Data File button. This will open a WindowsFile dialog box that will allow you to choose a datalog

    file to read.

    Locate the proper file then press Open. Intelliservwill begin to read information from this file as if it were

    actually connected to the machine. The actual Date

    and Time the file was recorded will be displayed.

    While data is being read from a file the Read Data

    File button will indicate Reading Data File. Once thefile has been completely read this button will return to

    Read Data File To pause the data retrieval process in

    the middle of the file, press Reading Data File. Torestart, press Read Data File once again and thereading will continue.

    Return to Main Menu (Control)Pressing this control returns to Intelliservs Main Menu.

    Create Report (Control)

    Reports can be easily generated using the displayedscreen data by pressing the Create Report button.

    Pressing this button opens a text box that allows theuser to enter up to 20 lines of text at up to 120 charac-ters per line. This text will be placed on the report form

    with the displayed screen data. Any additional informa-tion may be added to the viewed screen that the end

    user may need to see. Further details on creatingreports can be found in Section 16.0 Creating

    Reports.

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    13.0 COMPRESSORCONNECTION

    The Compressor Connection screen provides the userwith the means of connecting to the Intellisys

    Controller through either a local or remote connection.The main screen provides for manual entry of specific

    machine information, which can be stored and laterretrieved from the Customer Directory. The CustomerName, Customer Location, Machine Identifier and

    Machine Serial Number are all optional inputs and areused as a means too quickly and easily identify the

    machine that Intelliserv is currently connected to. Allother inputs are required to be correctly entered to

    obtain accurate data from the Intellisys controller.Intelliserv uses this information when connecting toand communicating with the controller. The Modbus

    Address, Software Version, Machine Type and Local orRemote Connection are all required to be properly

    entered for all connections. For remote connections,the Phone Number is also required.

    Customer Name (Control, Optional)Customer Location (Control, Optional)

    Machine Identifier (Control, Optional)Machine SN (Control, Optional)

    Used to identify the machine and its location.

    Software Version (Control, Required)This is the EPROM version in the Intellisys controllerthat is being monitored . It must contain 3 digits. For

    example 1.00 or 1.50, not 1.0 or 1.5.

    Modbus Address (Control, Required)Modbus address that the IRI or Intellisys controller is

    set to respond too.

    Phone Number (Control, Required for remote connec-tions only)

    Enter the complete phone number to be dialed for aremote connection. If any number must be dialed to

    get an outside line it must be entered along with thephone number. Use commas in the phone number for

    a 2-second pause when pauses are needed duringdialing. Multiple commas can be used for longer

    delays.

    Pager 1, Pager 2 These entries are for IntelliGuard

    use only. Numbers should not be entered here forIntelliserv operation.

    Machine Type (Control, Required)This is the Type of compressor being monitored. Press

    the down arrow and select the proper type of machinebeing monitored.

    Local or Remote Connection (Control, Required)

    A Local connection is when Intelliserv is running at thesame location as the compressor and the compressoris accessible by connecting directly to the machine

    without going through a modem. A Remote connectionis used when calling a machine from an off-site loca-

    tion. The machine must have the proper hardwareinstalled. A Site Hardware Kit, PN: 42457614, must be

    installed at the customers location and a MachineHardware Kit, PN: 42457622, must be installed oneach machine that does not have a built in modbus.

    See Section 21.0 Parts List for further details.

    Remote Connect (Control)

    Initiates a remote connection by initializing the PCmodem, dialing the entered phone number, and con-necting to the remote modem. When a remote connec-tion is made to a customers site with more than one

    machine, each machine may be accessed by remotelyconnecting to an machine at that location then simply

    selecting the desired machine entry from the customerdirectory and click Done.

    Remote Disconnect (Control)

    Disconnects from the remote modem and hangs upthe phone line.

    Add (Control)Adds to the Customer Directory the machine informa-

    tion that has been manually entered. Pressing this but-ton will create a new entry in the Customer Directory

    using the currently displayed customer and machineinformation. Once an entry has been added it can onlybe deleted using the Directory Editor.

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    Directory (Control)A machine directory has been provided to store

    machine information for easy retrieval. Once informa-tion has been manually entered in the main

    Compressor Connection screen, pressing the Addbutton adds this information to the machine directory.

    Pressing the Directory button brings up the CustomerDirectory window and displays the entries currently in

    the Customer Directory.

    Select the desired machine entry and press Acceptto bring this machines information to the Current

    Compressor Selection window. Pressing Cancel willclose the Customer Directory without selecting any of

    the machine entries. Delete will delete the selected

    entry from the customer directory file. Once an entryhas been deleted it cannot be recovered.

    To change any information for a particular entry in the

    customer directory, select the desired machine entryand press the Edit button. This will open the Directory

    editor and display all of the customer information forthe selected entry.

    Change any information that needs to be changedthen press the Save button. This will save the entry to

    the customer directory file with the updated changesand return to the Customer Directory. Pressing

    Cancel will cancel any changes and return to theCustomer Directory.

    If any part of the information about a particular

    machines entry is known, the directory Search func-tion can be used to quickly search through themachine entries. Pressing the Search button will

    open a search window.

    Enter the information to search for then pressSearch. This string of information is case sensitive,

    therefore the proper capitalization must be used.

    Pressing Cancel will cancel the search and return tothe Customer Directory.

    Status Window (Indicator)

    The Status window indicates the status of a connec-tion. When a remote connection is attempted the sta-

    tus of the connection will be reported. The Com Portsetting is selected b the Local or Remote Connection

    selection and the Intelliserv Setup screen. Whenattempting to communicate with a Local Com Port

    selection the Local Com Port selected in the IntelliservSetup screen will be used. Likewise, when attemptingto communicate with a Remote Com Port selection the

    Remote Com Port selected in the Intelliserv Setupscreen will be used. The Time Out counter is the

    amount of time that Intelliserv will wait for a connectionto be made with a remote modem. This counter value

    is also entered in the Intelliserv Setup screen.

    Done (Control)

    Pressing the Done button exits the CurrentCompressor Selection screen and returns to the Main

    Menu..

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    14.0 INTELLISERV SETUP

    The Intelliserv Setup screen provides a means ofentering computer system information that Intelliservuses when communicating to external devices such as

    a modem or local IRI. Once these selections havebeen made the setup information is saved and auto-

    matically recalled each time Intelliserv is started.

    Printer

    The Printer button is located in the top left comer ofthe screen. It allows access to the Windows Printer

    Setup dialog box used when printing reports to selectand setup the desired printer. Any installed printers

    should be accessible through this window. Selectionbetween different printers is accomplished by pressing

    the Down arrow located beside the Printer Name box.After the desired printer has been chosen press OKto return to the Setup screen. Return to the Main Menu

    by pressing Quit Without Saving. The selectionsmade in Windows Printer Setup will be retained.

    Local Communication Port

    The Local Communication port setting is used whenconnecting directly to a compressor without goingthrough a modem. Press the Serial Port down arrow

    and select the appropriate PC serial port to be used.

    Press the Serial Port Baud Rate down arrow andselect the appropriate Serial Port Baud Rate. This set-ting must be the same baud rate setting selected on

    the IRI.

    If an IRI is used, a Local Port Test can be performed

    to verify that all connections and settings are setupcorrectly. Press the Local Port test button and enter

    the appropriate Modbus Address. For single machineinstallations where the PC serial port is connected

    directly to the IRIs COM3 port, use a Modbus address

    of F0. For all other installations use the Modbusaddress displayed on the front panel of the IRI.

    Successfully passing this test will verify the connectionbetween the PC and the IRI.

    Remote Communication Port

    The Remote Communication Port setting is used whenconnecting to a compressor remotely and modems are

    used to make the connection. Press the Serial Portdown arrow and select the PC serial port to which themodem is connected. Also select a Serial Port Baud

    Rate of at least 19,200.

    A remote test can be performed to verify that all con-nections between the PC and the modem are function-ing properly. This test communicates with the modem

    to verify that it is connected and functioning properly.

    Hardware KeyThe hardware security key used by Intelliserv must be

    connected to a PC parallel port. This would normallybe the LPT1 port.

    Report HeaderThis information is used when printing reports by

    pressing the Create Report button on any of theIntelliserv screens. Six lines with 29 characters each

    are provided for data entry. A Report header is createdusing this information. See Section 16.0 CreatingReports for further information on how this information

    is used.

    Modem Connect Command

    The Modem Connect Command is a special connectcommand that may be needed for some types ofmodems to properly establish communication with theIntellisys controller. A default entry of ATZ should be

    used until a special connect command is determinedto be needed.

    Cancel call if not connected within:

    This is the time that Intelliserv will wait before automat-ically aborting a remote connection if the remote

    modem has not answered. Sixty seconds is the defaultvalue, however this can be changed to suit each appli-cation.

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    15.0 MACHINE MODEMINITIALIZATION FORIntelliGuardWhen a machine is to be remotely monitored using theIntelliGuard Service, the Machine (if necessary), and

    Site Hardware Kits must be installed at the customer

    site. In each Site Kit a standard US Robotics Modemis included for remote connection to the customersmachine. This modem must be initialized to be able tocall the ICU and to identify the customer site. This ini-tialization must be performed before the modemcan be installed at the customers site.

    Each US Robotics modem has an 8 position DIP

    switch located on the back. Verify that each switch isset to the proper position called out below.

    1 - On (Down) 5 - OFF (Up)2 - On (Down) 6 - OFF (Up)

    3 - On (Down) 7 - OFF (Up)4 - On (Down) 8 - ON (Down)

    To perform the modem initialization, the modem mustbe connected to a PCs serial port for programming.To

    begin press the Machine Modem Initialization buttonand follow the instructions.

    Select the Proper Serial Port Baud Rate. When usingthe IRI this rate should be set to 19200 but can be

    adjusted as desired. When using the Modbus function

    built into the SG controller this must be set to 9600.

    Select the PCs serial port the modem is now connect-ed to for programming.

    When the IntelliGuard Service is being implemented,the customers Site Phone Number and the ICU Phone

    Number must be entered into the modem. IfIntelliGuard is not being used, these entries should be

    left blank.

    The Site Phone Number is the number that must bedialed to connect to the machine modem when it is

    installed at the customer site. Try to enter this numberjust as it would appear in Intelliservs CustomerDirectory. Dialing codes to get an outside line is not

    necessary for this entry.

    The ICU Phone Number is the number that must becalled from the machines location to connect to theIntelliGuard ICU. This entry must include any numbers

    necessary to reach an outside phone line from thecustomers site and the complete phone number nec-

    essary to reach the IntelliGuard ICU.

    The Modem Initialization entry will contain a default ini-tialization string that should not be changed except inextreme cases when the default string is not sufficient.

    The default initialization string should contain the fol-lowing characters and are defined as follows:

    atv0e0s19=5s10=10&b1&n6&d0&w0

    at = Required command prefixv0 = Numeric result codes

    e0 = Echo offs19=5 = Modem inactivity timer in

    minutes

    s10=10 = Hang up after loss of carrierin x seconds&b1 = Fixed serial port rate&n6 = Connect at 9600bps only

    &d0 = DTR override&w0 = Writes current config to

    NVRAM

    Once all above entries have been made, press OKand follow the remaining initialization instructions.

    Pressing Done at anytime through the loop will exitwithout making any changes to the modem setup.Once the initialization has been successfully per-

    formed, the modem power will be cycled and the ini-tialization string will be read back from the modem.

    Click into the Modem Response window. UnderTemplate YO, verify the response from the modem

    contains the settings entered in the initialization stringabove. Some of these settings may not be found, how-ever the ones listed should be shown set correctly.

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    16.0 CREATING REPORTS

    Reports can easily be generated using Intelliservs dis-played information by pressing the Create Reportbutton from any of the following screens.

    View Current Status

    View Setpoints / OptionsView Alarm History

    DataloggingView Datalog File

    Pressing the Create Report button opens a text boxthat allows the user to enter up to 20 lines of text at up

    to 120 characters per line. This can be used to enterany additional information that may need to be added

    to a report. This information is printed on the reportunder the Comments section. The text box and reportlayout can be seen below:

    The report heading information consisting of theCompany Name, Address, City/ State, Point of

    Contact, Phone Number and Miscellaneous can all bechanged to suit the desire of the user.This information

    is entered in the Intelliserv Setup screen underReport Header and is used each time a report is

    printed.

    Printing of the report is accomplished bypressing the Print button after all text has beenentered. The Windows Default printer is used as

    the print device. Other printers can be selected inthe Intelliserv Setup screen. See Section 14.0

    Intelliserv Setup for further details onchanging the printers.

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    17.0 USING INTELLISERVSCREENS IN OTHERAPPLICATIONS

    Creating reports using Intelliserv collected data can be

    accomplished in several different ways.The recomend-ed way is to use the Create Reports button on eachscreen. When this is not sufficient, other ways of print-ing the data are made available.

    (1) For creating reports, use the Create Reports but-

    ton on any screen. See Section 16.0 Creating Reports.

    (2) Any Intelliserv screen, currently being viewed, canbe copied to the Windows Clipboard by pressing thePrint Screen button or holding the Alt key and pressing

    Print Screen button on the keyboard. Pressing thePrint Screen button copies the screen as viewed to the

    Clipboard. Pressing Alt and Print Screen copies onlythe active window to the clipboard. The clipboard con-

    tents can then be pasted into any other Windowsapplication such as Microsoft Word or Excel. To pastethe contents into another application, run the desired

    application then click Edit from the menu bar andselect Paste.

    (3) Any previously saved datalog file may be viewed

    using Microsoft Excel. To open a datalog file in Excel,click File on Excels menu bar and select Open. To

    locate the desired file, change the file type box to AllFiles and maneuver in the directory to where the data-log file is located. Highlight the desired file then click

    Open. The Excel Text Import Wizard will recognize thedatalog file format (Tab delimited) and will begin to

    reformat the data for Excel. Using the default values,click Next to step through the reformatting process.

    Once the data is reformatted, Excel will display thedata in a Column and Row format. Each column repre-sents each particular pressure or temperature reading

    while each row represents a new scan of the data.

    18.0 PRINTING TO A FILEWHEN A PRINTER IS NOTAVAILABLE

    When using Intelliserv away from the office environ-

    ment it may be desireable to create reports using the

    real-time data when a printer may not be immediatelyavailable. In such situations it is possible to print thedisplayed data or report to a file then print the filewhen a printer is available.

    Windows makes this possible by setting up a printer

    that actually sends the information to a file as if it werea printer connected locally. This file can then be sent to

    a printer when available.

    Perform the following setup procedure to create a

    printer file to be used. The printer to be used mustalready be installed for local printing.

    (1) From the Windows 95 Front Panel, click START,

    SETTINGS, and PRINTERS to open the Printers win-dow.

    (2) Select the printer to eventually be used to print the

    reports. Click File, and Properties.The Printersproperties window should now be opened.

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    3) Click the Details tab to show the printers connec-tion details as seen above. For future use you maywant to record the entry currently shown in the Print

    to the Following port: box. Click the Down Arrow to theright of the Print to the Following port: box and

    change this entry to File: (Creates a file on disk).Press OK to accept these changes and close the

    Printer Properties window. Close the Printers windowto return to the Win 95 Front Panel.

    (4) When using Intelliserv or any other application,select this printer and all data will be saved to disk

    available for future printing.

    18.1 PRINTING FROM APREVIOUSLY SAVED PRINTFILE

    This describes how to print files containing raw printer

    data (.prn or .ps files) in Windows. These files are cre-ated by printing from a program to a file using a PCL

    or PostScript printer driver.

    To enable Drag and Drop Printing for prn or ps files,

    follow these steps:

    (1) Using any text editor (such as Notepad), create afile called Printer.bat and add the following line copy

    %1 lpt/b where x is the correct LPT port number(such as LPT1).

    (2) Save this file in the Windows folder.

    (3) Start Windows Explorer, and click Options on the

    View menu.

    (4) On the File Types tab, click New Type.

    (5) In the Description Of Type box, type Printer.

    (6) In the Associated Extension box, type PRN or PSas appropriate for your printer driver.

    (7) Click New.

    (8) In the Action box, type print.

    (9) In the Application Used To Perform Action box,type: c:\windows\printer.bat

    (10) Click OK.

    (11) Click Set Default.

    (12) Using Windows Explorer, locate the Printer.bat filein the Windows folder. Use the right mouse button to

    highlight the file, then click Properties on the menuthat appears.

    (13) Click the Program tab, then click the Close OnExit check box to select it. Click OK.

    (14) Using the right mouse button, drag the Printer.bat

    file to the desktop, then click Create Shortcut

    Printing of previously saved files should now beaccomplished by any of the following methods.

    Drag a file onto a printer icon.

    Drag a file onto the Print.bat shortcut on the desktop.

    Use the right mouse button to click a file, and thenclick Print on the menu that appears.

    Double-click the file.

    NOTE: For the correct output, you must create the fileusing the same printer type as the printer you plan to

    use to print the file. In other words, you must send afile created with a PCL printer driver to a PCL printer;

    a file created with a PostScript printer driver must besent to a PostScript printer.

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    19.0 INTELLISERVTROUBLESHOOTING

    19.1 Intelliservs Communication Path

    The Intellisys Controller communicates with the IRI ata fixed Baud Rate of 9600-baud using the Ingersoll-

    Rand Protocol. The IR protocol is not made availableto the outside world. This is where the IRI comes in.

    The IRI provides a bridge between the fixed baud rate,IR protocol and the outside world. To the outside world

    a variable baud rate and Modbus protocol are madeavailable from the IRI.

    When programming the remote modem, the baud rate

    setting of the modem must match the IRIs baud ratesetting. Both COM 1 and COM 3 have their own IRIbaud rate settings. COM 1 is set using the IRIs b1 set-

    ting while COM 3 is set using b3.

    The IRI provides two Ports for outside communication:

    Com 1 is the most commonly used port. Its connectionis RS-485 and uses the Modbus protocol. It provides

    addressability which is required when more than onecompressor/IRI will be connected to the same bus /

    modem. Each IRI must have a unique address to com-municate on the bus. This port must be used when

    Intelliguard is being implemented.

    Com 3 is the Service Port and can only be used when

    locally connecting to an IR Service provider PC. Itsconnection is RS-232 and uses the Modbus protocol. It

    has a Fixed Modbus Address of F0.

    When using an Intellisys Controller with built in

    Modbus Protocol, there will be no IRI and the commu-nication band rate will be fixed at 9600.

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    Intelliservs No Comm Failure

    When communication with the Intellisys controller can-

    not be established or when reliable communication hasbeen broken, the Comm OK indicator on theIntelliserv screen will change to No Comm and the

    CRC Failure counter will begin to increment. This canhappen during normal communication, but should not

    happen very often. Normal phone connections, espe-cially across long distances, can be noisy. For a data

    connection noise can sometimes be passed along asdata. When this happens the Intelliserv programcounts these bogus data transmissions as noise and

    does not treat them as it would good data. Each timethe bogus data is received, Intelliserv indicates this to

    the user by displaying the No Comm indicator andcounting the comm failures that have occurred.

    If the No Comm indicator is lit and continues to stayin that mode, this indicates a failure to communicate

    with the Intellisys Controller. The mode of failure canbe tracked down by following the path of the communi-

    cation until a breakdown is found.

    Using the Intelliserv software, attempt to connect to

    the remote modem by entering all information into theCompressor Connection screen and pressing theRemote Connect button. The modem should be

    heard dialing the appropriate phone number andattempting to connect to the remote modem. When a

    connection with the remote modem is made, Intelliservwill respond with Connect XXXX where XXXX is the

    connection baud rate. The remote modems CD lightwill be turned on.

    At the customer site follow the communication path tofind where the communication is breaking down.

    INTELLISERV COMMUNICATION PATH

    Action ReactionIntelliserv sends request Remote Modem RD light flashes

    If Remote Modem RD flashing Telebytes TD light flashesIf Telebytes TD flashing IRIs LED#1 flashes (Green)If IRIs LED#1 flashing Intellisys Controller (SG) flashes

    top left corner of display.If SG top left corner is flashing Intellisys Controller receives

    communication.Intellisys Responds to request IRIs LED#2 flashes (Green)*

    If IRIs LED#2 flashing brightly

    Telebytes RD light flashesIf Telebytes RD flashing Remote Modems SD flashes

    If remote modems SD flashes Intelliserv receives the request.

    *The IRIs LED #2 normally flashes dimly about once per second.This is normal commu-nication between the IRI and the Intellisys. When Intelliserv communication is taking

    place, this LED should flash brighter and more often than the normal, once per seconddim flash.

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    20.0 REMOVING THEINTELLISERV SOFTWARE

    The Intelliserv software is easily removed by first delet-ing the security hardware key driver then simply delet-

    ing the Intlserv directory. Perform the following steps tocompletely remove the software.

    (1) With the Intelliserv software not running, select

    START from the Windows Task Bar, then RUN.

    (2) In the Run window select BROWSE and go to the

    directory on the hard drive in which Intelliserv is cur-rently installed. Select the Setup.exe file from the

    Intlserv folder. If you have two Intlserv folders, choosethe folder containing the Intelliserv.exe file, not that

    which contains the dcom95.exe. Click Open.

    (3) The command line should now display the path to

    the SETUP.exe file. At the end of this path add /U. Besure there is a space between the .exe and the for-

    ward slash.

    C:\intlserv\Setup.exe /U

    (4) Click OK. The setup program should now removethe hardware key driver.

    (5) The complete Intlserv directory can now be deletedfrom the hard drive using Windows Explorer. This will

    delete all files located in the Intlserv directory. Any cus-tomer director or data log files located in this directory

    that should not be deleted must be backed up beforecontinuing.

    (6) From the windows taskbar Select START then

    WINDOWS EXPLORER.

    (7) Select the currently installed Intlserv directory. On

    Exploring tool bar select FILE then DELETE. SelectingYES will completely remove the Intlserv directory and

    any files that it contains.

    (8) Select the directory that contains the original

    Intelliserv install files and delete the following:

    Setup.exeData.001

    Data.002Data.003Data.004

    Data.005Data.006

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    21.0 HARDWARE KEYKIT - PARTS LIST

    Supplied:

    Part Number Quantity Description

    39260641 1 Hardware Security KeyAPDD 716B 1 Remote Monitoring

    Software for

    IntelliGuardInstallation Manual

    APDD 778 1 IntelliGuard ServiceTechnician Manual

    APDD 726 1 Intelliserv SoftwareRegistration Card

    Additional Hardware Required

    Machine Hardware Kit:

    Part Number: 42457622

    This kit contains the hardware neccessary to connectone Intellisys controlled compressor to the converterand modem contained in the Site Hardware Kit. If

    more than one compressor is located at a customerssite, additional machine kits are required for each com-

    pressor.

    When using an Intellisys Controller with built in mod-bus protocol, the machine hardware kit is notrequired.

    Site Hardware Kit:

    Part Number: 42457614

    This kit, along with at least one of the MachineHardware Kits, contains the hardware necessary forbeing able to remotely access information from one or

    more machines at one particular customers location.All machines must be located such that communica-

    tions wiring can be installed between each machineand the converter / modem supplied in this kit.


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