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iR1210/iR1230/iR1270F iR1210/iR1230/iR1270F iR1210/iR1230/iR1270F iR1210/iR1230/iR1270F Reference Guide Reference Guide Reference Guide Reference Guide
iR1210/iR1230/iR1270FReference Guide
Using Your DocumentationYour machine includes the following documentation. This documentation has been designed so that you can easily use yourmachine to suit your particular needs.Setting up the machine .............................................................Setting up paper .......................................................................Quick guide for making copies ..................................................Quick guide for sending faxes ..................................................Installing the CAPT ..................................................................
Quick Start Guide
Document and paper handling ..................................................Making copies ..........................................................................Maintenance ............................................................................Troubleshooting feed and copy issues ......................................
Reference Guide
Sending and receiving faxes.....................................................faxes .....................................................Speed dialling ..........................................................................Troubleshooting fax issues .......................................................
Fax GuideOnly for the iR1270F model
Printing with the CAPT .............................................................Checking the status of a print job .............................................Troubleshooting CAPT issues ..................................................
Printer Guide
Documentation is included on the CD-ROM in PDF form. The machine shown in this guide is the iR1230 model.
CopyrightCopyright 2002 by Canon, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed,stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic,mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon, Inc.
TrademarksCanon is a registered trademark and UHQ is a trademark of Canon, Inc.As an ENERGY STAR Partner, Canon has determined that this product meets the ENERGY STARguidelines for energy efficiency.
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Laser Safety InformationLaser radiation could be hazardous to the human body. For this reason, laser radiation emitted inside this unit is hermeticallysealed within the protective housing and external cover. No radiation can leak from the machine in the normal operation of theproduct by the user.
220V-240V model The label shown below is attached to the laser scan unit on the fax.
This unit has been classfied under EN60825-1: 1994 and conforms to the following classes:CLASS 1 LASER PRODUCTLASER KLASSE 1APPAREIL A RAYONNEMENT LASER DE CLASSE 1PRODUCTO LASER DE CLASE 1APARELHO A LASER DE CLASSE 1 PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THIS GUIDE MAY RESULT INHAZARDOUS RADIATION EXPOSURE.
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ContentsChapter 1: IntroductionCustomer Support ................................................... 1-1Important Safety Instructions................................... 1-1Main Components of the Machine........................... 1-4Control Panel........................................................... 1-6Standby Display ...................................................... 1-8Energy Saver Mode................................................. 1-8Setting the Energy Saver Mode Manually ........... 1-8Restoring from the Energy Saver Mode .............. 1-8
Chapter 2: Paper HandlingPrint Media Requirements....................................... 2-1Printable Areas .................................................... 2-2Loading Paper ........................................................ 2-3Loading Paper in the Paper Drawer .................... 2-3Adjusting a Paper Drawer to Hold a DifferentPaper Size (Optional Paper Drawer) ................... 2-5Loading LTR and LGL Size Paper in the PaperDrawer ................................................................. 2-6Loading Paper in the Stack Bypass..................... 2-8Loading Envelopes in the Stack Bypass................. 2-9
Chapter 3: Document HandlingDocuments You Can Copy...................................... 3-1Scanned Area of a Document ............................. 3-2Setting Up Documents ............................................ 3-3Placing a Document on the Platen Glass ............ 3-3Loading Documents in the ADF (only for theiR1230/iR1270F models)..................................... 3-4The Paper Path of the Automatic DocumentFeeder ................................................................. 3-5
Chapter 4: Making Copies
Special Features ..................................................... 4-6Collate Copy ........................................................ 4-62 on 1 Copy ......................................................... 4-8Reserve Copy.................................................... 4-10Two-Sided Copy ................................................ 4-12
Chapter 5: MaintenancePeriodic Cleaning .................................................... 5-1Cleaning the Exterior ........................................... 5-1Cleaning the Scanning Area................................ 5-1Replacing the Toner Cartridge ................................ 5-4Replacing the Drum Unit ......................................... 5-6Repacking and Transporting ................................. 5-13
Chapter 6: TroubleshootingClearing Jams ......................................................... 6-1LCD Messages........................................................ 6-4Paper Feeding Problems......................................... 6-6Copying Problems ................................................... 6-7Print Quality Problems............................................. 6-8Printing Problems .................................................. 6-10General Problems ................................................. 6-10If You Cannot Solve the Problem .......................... 6-11
Chapter 7: Setting the Additional FunctionsUnderstanding the Additional Functions ............... 7-1Accessing the Additional Functions..................... 7-1Menu Descriptions................................................... 7-2
Appendix: Specifications .............................A-1Index...............................................................I-1Index
Documents You Can Copy...................................... 4-1Copying Documents ................................................ 4-1Cancelling the Copy Job...................................... 4-1Basic Copying Functions......................................... 4-2Making Multiple Copies ....................................... 4-2Selecting the Paper Feeding Location(Paper Drawer or Stack Bypass) ......................... 4-2Setting Enlarging/Reducing ................................. 4-4Setting the Image Quality .................................... 4-5Adjusting the Copy Exposure .............................. 4-5
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Type Conventions Used in This GuidePlease read the list below of symbols, terms, and abbreviations used in this guide.WARNING
Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order touse the machine safely, always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly.In order to use the machine safely, always pay attention to these cautions.
IMPORTANT
Indicates an operational warning or restriction. Be certain to read these items to operate the machine correctly, and to avoid damageto the machine.
NOTE
Indicates a note for operation or an additional explanation. Reading these is highly recommended.
( p. n-nn) Quick Start Guide Fax Guide* Printer Guidemachinedefaultdocument or fax*menu
A number preceded by an arrow and enclosed in parenthesis refers to a page number in this guidewhich contains more information on the topic of the previous sentence.Refer to the Quick Start Guide for details on the topic of the previous sentence.Refer to the Fax Guide for details on the topic of the previous sentence.Refer to the Printer Guide for details on the topic of the previous sentence.The word machine refers to the iR1210/iR1230/iR1270F models.A setting that remains in effect unless you change it.The original sheet(s) of paper you copy, send or receive with the machine.A list of settings from which you select an item to set up or change. A menu has a title which appearsin the LCD.Available menus and the display differ depending on the machine type. This guide shows the displayof the iR1230 model as an example.
In addition, this guide uses distinctive typefaces to identify keys and information in the LCD: The keys you press appear in this typeface: Stop/Reset.Stop/Reset Information in the LCD appears in this typeface: COPY SETTINGS.* Only for the iR1270F model
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Legal Limitation on Usage of Your Product and the Use ofImagesUsing your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed orotherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A nonexhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are uncertain about thelegality of using your product to scan, print or otherwise reproduce any particular document, and/or of the use of the imagesscanned, printed or otherwise reproduced, you should consult in advance with your legal advisor for guidance.
Paper MoneyTravellers ChequesMoney OrdersFood StampsCertificates of DepositPassportsPostage Stamps (cancelled or uncancelled)Immigration PapersIdentifying Badges or InsigniasInternal Revenue Stamps (cancelled or uncancelled)Selective Service or Draft PapersBonds or Other Certificates of IndebtednessCheques or Drafts Issued by Governmental AgenciesStock CertificatesMotor Vehicle Licenses and Certificates of TitleCopyrighted Works/Works of Art without Permission of Copyright Owner
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Chapter 1IntroductionCustomer Support
Important Safety InstructionsRead these safety instructions thoroughly before using your machine, and keep them handy in case you need to refer to themlater.For cardiac pacemaker users This product and the drum cartridge emit low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities,please stay away from this product and the drum cartridge, and consult your doctor. Do not disassemble or modify. There are high-temperature and high-voltage components inside the machine which may resultin a fire or electrical shock. Follow all warnings and instructions marked on the machine.
n Location Do not place the machine near alcohol, paint, thinner or other inflammable substances.If inflammable substances come into contact with electrical parts inside the machine, itmay result in a fire or electrical shock.
Do not block or cover the ventilation port or any openings on the machine with objects,as this may result in a fire. Place the machine on a flat, stable, vibration-free surface that is strong enough tosupport its weight (approx. 22.6 kg iR1230/iR1270F, 20.5 kg iR1210).
Make sure the area is free from dust. Avoid poorly ventilated locations.During use, the machine generates ozone. However, the amount of ozone generated is notenough to affect the human body. Nevertheless, if the machine is used for a prolongedperiod of time in a poorly ventilated room, or when making a large quantity of prints, besure to ventilate the room to make the working environment as comfortable as possible. Make sure the location is not affected by extreme temperature changes, and always staysbetween 20C and 25C. Make sure the relative humidity of the area is between 40% and 70%.
1-1
1Introduction
Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with themachines operation, try to solve it by using the information in Chapter 6. If you cannot solve the problem or if you think yourmachine needs servicing, contact your local authorised Canon dealer or the Canon help desk.
Keep the machine away from direct sunlight.Do not use or store the machine outdoors.Do not install the machine near devices that contain magnets or generate magnetic fields, such as speakers.Make sure the machine is approximately 10 cm away from walls and other equipment for proper ventilation.
n Power Supply Do not damage or modify the power cord and power plug. Also do not place heavyobjects on the power cord, pull on it, or extensively bend it. These actions may causeelectrical damage and result in a fire or electrical shock.
Do not insert or unplug the power plug with wet hands, as this may result in electricalshock.
During electrical storms, disconnect the telephone line and unplug the power cord fromthe power outlet. Electrical storms may cause damage to the machine and result in a fireor electrical shock.
If dust accumulates around the plug of the power cord when it is connected to a power outlet,unplug the machine and wipe the plug with a clean, dry cloth. For the iR1270F model, do not plug the machine into the same circuit with appliances suchas an air conditioner, television or copier. These devices generate an electrical noise, and mayinterfere with your machines operation.
Plug the machine into a standard 220-240 V AC power outlet. Operate the machine only from the type of power sourceindicated on the machines label. If you are not sure of the type of power available, consult your local power company. Use only the power cord that came with the machine. Unplug the machine in the following conditions:- When the power cord or plug is damaged or frayed.- If liquid has spilled into the machine.- If the machine has been exposed to rain or water.- If the machine does not operate normally when you have followed the instructions in the guides included with your machine.Adjust only those controls that are covered by the instructions in the guides since improper adjustment of other controls mayresult in damage and will often require extensive work by a qualified technician to restore the product to normal operation.- If the machine has been dropped or damaged.- If the machine exhibits a distinct change in performance, indicating a need for servicing.
1-2
1n Handling Do not drop paper clips, staples, or other metal objects inside the machine. Also do notspill water, liquid or inflammable substances inside the machine. If these items comeinto contact with high-voltage parts inside of the machine, it may result in a fire orelectrical shock. If these items are dropped or spilled in the machine, unplug the powercord immediately with dry hands. Then, contact your service representative.
1Introduction
Do not use any highly flammable spray near the machine. If gas from a spray comes intocontact with the electrical components inside the machine, it will result in a fire.
Close the ADF, the platen glass cover, or the platen unit gently to avoid catching yourhand. Failing to do so may result in personal injury.
Do not press down hard on the ADF or the platen glass cover when using the platen glassto scan thick books. This may damage the platen glass and/or result in personal injury.
Do not subject the machine to strong physical shock or vibration.Unplug the machine before moving it.Do not lift the machine by any of its attachments.If the machine exhibits a distinct change in performance, this indicates a need for servicing.
n Maintenance Do not throw the toner cartridge or the drum cartridge into open flames. Toner powder is flammable.
Keep the machine clean. Dust accumulation may prevent the machine from operating properly. Do not service the machine yourself except as specifically described in this guide. If further servicing is required, contact yourservice representative.
1-3
Main Components of the MachineThis section describes the main components of the machine.
Front Viewn iR1230/iR1270FPLATEN UNIT LEVERUse it to release and slide theplaten unit.PLATEN UNITSlide it to the left whenyou install the cartridge,or remove jammedpaper.
ADF ROLLERFeeds documents from the ADF to the scanning unit.
ADF (AUTOMATIC DOCUMENT FEEDER)Open to place a document on the platen glass.TONER CARTRIDGE
PLATEN GLASS
TONER SUPPLY COVEROpen to install the tonercartridge.CONTROL PANELControls the machine.
OUTPUT TRAYOutputs printed pages.
PAPER DRAWERHolds plain paper.
n iR1210PLATEN UNIT LEVERUse it to release and slide the platen unit.
PLATEN UNITSlide it to the left when you installthe drum cartridge, or removejammed paper.
PLATEN GLASS COVEROpen to place a document on the platen glass.
TONER SUPPLY COVEROpen to install the toner cartridge.
OUTPUT TRAYOutputs printed pages.
1-4
CONTROL PANELControls the machine.PAPER CASSETTEHolds plain paper.
1Inside ViewPLATEUse it when you replace the drum unit..DRUM CARTRIDGE COVEROpen it when you install the drum cartridge, or removejammed paper.
1Introduction
DRUM CARTRIDGE
STACK BYPASSWhen copying on plain paper and other printmedia, pull out the paper tray and load paperin the stack bypass.
RIGHT COVEROpen it when you remove jammed paper.
Front View of the ADF (only for the iR1230/iR1270F models)ADF holds documents for copying and sending faxes and feeds them automatically into the scanning unit.DOCUMENT FEEDER TRAYDOCUMENT OUTPUT SLOTDocuments come out here.DOCUMENT OUTPUT TRAY
FEEDER COVER
SLIDE GUIDEAdjusts to the width of the document.
1-5
Operation PanelThis section describes keys used when making copies and setting the additional functions.
n iR1270FFAX KeySwitches standby display to Fax Mode.
LCDDisplays messages and prompts during operation.Also displays selections, text and numbers whenspecifying settings.
In Use/Memory indicatorLights green during copying or when thecopy job is stored in memory.
Additional Functions KeyCustomises the way your machine operates.
Alarm IndicatorFlashes orange when the machinehas a problem such as paper jam.(The error message is displayed inthe LCD.
Collate KeyCollates copies in order of pages.2 on 1 KeyReduces 2 A4-size documents to fiton a single A4-size sheet.
Energy Saver KeySets or cancels the energysaver mode manually. Thekey lights green when theenergy saver mode is set,and goes off when the modeis cancelled.
COPY KeySwitches standby displayto Copy Mode.
ABC
DEF
GHI
JKL
MNO
PQRS
TUV
WXYZ
Start KeyStarts copying.O (s), P (r) KeysScroll through theselection so you can seeother settings.
Exposure KeyAdjusts the copyexposure.
Enlarge/Reduce KeySets an enlargement orreduction ratio of the copy.
Numeric KeysEnter copy quantity andother numerical values.
Stop/Reset KeyCancels copying and otheroperations, and returns the machineto standby mode. Also, this key isused to confirm the copy job youreserved.
Paper Select KeySelects the paper feeding location (paper drawer or stackbypass).Image Quality KeyAdjusts the quality of copy image.
OK KeyDetermines the contents you set or registered. Also, if the document being scanned stops in the ADF,pressing this key makes the document come out automatically.
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1n iR1210/iR1230
Introduction
1
1-7
Standby DisplayThe standby display differs depending on whitch mode is selected. The standby display in Copy mode is as follows:Copy Ratio
Paper Size
Exposure
Image Quality
Copy Quantity
When the machine is plugged in, the LCD displays PLEASE WAIT for a while, then the standby display appears. The Fax mode standby display appears only with the iR1270F model. ( Fax Guide)
Energy Saver ModeThis machine provides an energy saver function. When no operations are performed for about 5 minutes, the machineautomatically enters the energy saver mode. The time until the machine enters the energy saver mode can be specified in a range of 3 minutes to 30 minutes. You can also turn offthe energy saver function. ( p. 7-4) The energy saver function does not activate when the machine is in the following status: When printing out copies, faxes* or other pages When sending or receiving faxes* When a copy job is saved in memory or when the reserve copy or other functions are operating, or when the In Use/Memory indicatorlights up* When paper jams occur When the platen unit is not returned to the original position When an error code appears and the Alarm indicator flashes When PRESS OK KEY is displayed When the toner is empty When the waste toner is full* Only for the iR1270F model
n Setting the Energy Saver Mode Manually1 Press Energy Saver.Saver The LCD is turned off and the Energy Saver key lights up. Right after the machine is restored from the energy save mode, or right after copying finishes, wait about 5 seconds before pressingEnergy Saver.Saver
n Restoring from the Energy Saver Mode1 Press Energy Saver.Saver The Energy Saver key goes off and the machine enters standby mode. The machine can be restored from the energy saver mode immediately. However, it may vary according to room temperature andcircumstance.
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Chapter 2Paper HandlingPrint Media RequirementsFor high-quality copies, we recommend using paper and transparencies recommended by Canon. Some types of paper availableat office supply stores may not be suitable for this machine. If you have any questions about paper and transparencies, consultyour dealer or Canon Customer Relations.
In order to prevent paper jams, follow the procedure below for storing paper: To prevent moisture built-up, store remaining paper wrapped tightly in its original package. Store paper in a dry location, outof direct sunlight. To prevent curling, store paper flat, not upright. After copying, do not leave paper in the stack bypass.
Unacceptable PaperDo not copy on the following types of copy stock; doing so will result in paper jams. Severely curled or wrinkled paper Transparencies for full-colour copiers or printers Paper which has already been copied using a digital full-colour copier (Do not copy on the reverse side either.) Paper which has been printed on using a thermal transfer printer (Do not copy on the reverse side either.) Never attempt to make copies on full-colour transparencies. Doing so may result in copier malfunction.
Acceptable PaperPaper Drawer
Stack Bypass
Paper size
A4(LGL, LTR, B5)*
216 mm 356 mm (Legal) - 76.2 mm 127 mm(A6)
Paper weight
64 - 80 g/m2
56 - 128 g/m2
Type of paper
Plain paper Coloured paper Recycled paper
Plain paper (64 - 80 g/m2) Thick paper (81 - 128 g/m2) Coloured paper Labels Transparencies Recycled paper Tracing paper Envelopes
* You can set by using the optional paper drawer.
2-1
Paper Handling
2
Paper Storage
n Printable AreasPlease note that the term printing area represents both the recommended area for optimum print quality and the entire areawhere the machine can technically print.Printing area (light shade): Canon recommends that you print within this area.
n Paper5 mm
4.5 mm4.5 mm
FEEDINGDIRECTION
A4
4.5 mm
n Envelope5 mm
5 mm
5 mm
4.5 mm4.5 mm
4.5 mm
FEEDINGDIRECTION
U.S.COMMERCIALNO. 10
FEEDINGDIRECTION4.5 mm
2-2
EUROPEAN DL
4.5 mm
2Loading Papern Loading Paper in the Paper DrawerThis section describes how to load paper in the paper drawer.To make copies on any other size paper, use the optional paper drawer. p. 2-5. When loading paper, take care not to cut your hands on the edges of the paper.
1 Grip the paper drawer handle, and draw it out towards you until the paperdrawer comes to a stop.
Paper Handling
2
2 Open a package of paper, and remove the paper stack. If the paper is curled, uncurl it before placing it in the paper drawer. Failure to do so willcause paper creases and a paper jam. 64 to 80 g/m 2 paper is acceptable. The paper drawer holds up to approximately 250 sheets of 80 g/m 2 paper.
3 Load the paper stack beneath the paper drawers length guides claws a andwidth guides claws b. Make sure that the paper stack does not exceed the length and width guides claws in thepaper drawer. Failure to do so will cause a paper jam. Do not load extra paper when there is still paper left in the paper drawer. Only load one size of paper into the paper drawer. Do not load different sizes of paperinto the paper drawer at the same time. The paper drawer is for plain paper, coloured paper or recycled paper only. Loadingother paper in the paper drawer may cause a paper jam. Do not load labels or transparencies into the paper drawer.
4 Gently insert the paper drawer as far as it will go. If copies are curled, or a paper jam occurs, remove the paper stack from the paperdrawer. Turn it over and then place it in the paper drawer. If you load paper while making copies, do not load a different paper size.
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Closing the paper drawerWhen closing the paper drawer, make sure to push it in completely as far as it will go. If copying is performed when the paperdrawer is not pushed in completely, it will cause a paper jam.
If copy paper is sticking out of the paper drawerSometimes, when you pull out the paper drawer, paper may stick out, as shown in the illustration below. Make sure that the paperis neatly loaded into the paper drawer, before you push the paper drawer back into the main unit.
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2n Adjusting a Paper Drawer to Hold a Different Paper Size (Optional PaperDrawer)If you want to load a different paper size in the optional paper drawer, follow the procedure described below to adjust the paperdrawer guides.You can adjust the paper drawer to hold the following standard paper sizes : A4 and B5.If you want to make copies with any other size paper, use the stack bypass. ( p. 2-8) You can load LTR and LGL size paper. ( p. 2-6)
1 Remove the paper drawer from the main unit, and remove all loaded copypaper.
Paper Handling
2
2 Align the left and right locking levers on the width guides to the "Unlock"position.
3 Slide the width guides to the width mark for the paper to be loaded in the paperdrawer.
4 Return the locking levers on the width guides to the "Lock" position.
5 Tilt the length guide over towards the inside of the paper drawer to remove.
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6 Fit in the length guide into the length mark for the paper to be loaded in thepaper drawer.
7 Load the paper. (See "Loading Paper in the paper drawer" on p. 2-3) If you have changed the paper size in the paper drawer, change the setting of DRAWERPAPER SIZE of COMMON SETTINGS in ADDITIONAL FUNCTIONS accordingly.( p. 7-2)
n Loading LTR and LGL Size Paper in the Paper Drawern Removing the Stopper
1 Remove the paper drawer from the main unit, and remove all copy paper.2 Unlock the locking levers on the width guides (a), and bring the width guidesto the centre (b). The stopper is mounted at the inner side of the paper drawer.
3 Slide the stopper toward the width guide while pushing down on theprotruding part with one hand (as shown in the figure), and push the stopperup from the rear side of the paper drawer with the other hand.
4 Remove the stopper as shown in the figure.
2-6
25 Align the width and the length guides with the LTR or LGL marks and lockthe locking levers on the width guides.
6 Load the paper. ( p. 2-3) When loading A4-size paper, first reinsert the stopper into its original position. Copyingwithout reinserting the stopper will cause a paper jam.
n Inserting the Stopper
1 Insert one of the claws into the groove as shown in the figure.Paper Handling
2
2 Insert the other claw into the notch in the groove.
3 Slide the stopper towards the outer side as far as possible to lock.
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n Loading Paper in the Stack BypassUse the stack bypass when you want to print on special paper, such as envelopes, transparencies, labels or heavy paper. You canplace up to 100 sheets of 80 g/m2 paper stack (a stack approximately 10 mm high) in the stack bypass.
1 Open the stack bypass.
2 Pull out the paper tray.
3 Load the paper stack facing up into the stack bypass.
4 Adjust the slide guides to fit the size of the paper stack. If the slide guides are not adjusted correctly for the paper size, the quality of your printimages may be adversely affected. When making copies on A4 size paper after having continuously copied on papersmaller than A4 size paper, the copies may be dirty. To prevent copies from being dirty,wait about one minute before making copies. Insert the paper stack into the machine as far as it will go. If the paper is curled, uncurl it before placing it in the stack bypass. Failure to do so willcause paper creases and a paper jam. 56 to 128 g/m 2 paper is acceptable. Make sure that the paper stack does not exceed the paper limit guide. Some types of paper may not feed properly into the stack bypass. For high-qualitycopies, be sure to use the paper and transparencies recommended by Canon. ( p. 2-1) Load transparencies one by one. When making copies of a small size document or heavy paper, etc., the copy speed maybe slightly slower than usual. To specify the paper size every time you load the paper into the stack bypass, follow theprocedure below.From the ADDITIONAL FUNCTIONS, select STACK BYPASS SIZE from COMMONSETTINGS and set to OFF, then set to SET ON LOADING. Select the paper size usingO (s) or P (r), and press OK.OKFor details, refer to Selecting the Paper Feeding Location (Paper Drawer or StackBypass). ( p. 4-2)
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Paper limitguide
2n Loading Envelopes in the Stack Bypass The recommended envelopes are US COMMERCIAL 10, MONARCH, EUROPEAN DL, ISO-B5, ISO-C5, YOGATA #4 orYOGATA #2 envelopes. Using other envelopes may affect the quality of the copy image.
1 Arrange the stack of envelopes on a firm, clean surface, and press down firmlyon the edges to make the folds crisp. Press all the way around the envelopes to remove any curls and expel air from insidethe envelopes. Also, press firmly on the area that corresponds to the edges of the backflap.
Paper Handling
22 Remove any curling from the envelopes by holding the edges diagonally andbending them gently.
3 Run a pen or other rounded object along the back flaps to flatten them.Flap
The flaps should not bulge more than 5 mm.
4 Position the stack of envelopes into the stack bypass a, and adjust the slideguides to fit the size of the envelope b. Position the envelopes with the print side up (flaps should not be visible) and load theenvelope so that the right edge (stamp side) feeds first in the stack bypass. If the envelope to be loaded has a flap on the short edge, this edge must enter themachine first. Not loading it this way will result in paper jams. Make sure the stack does not exceed the paper limit guide. The machine is now ready to print.
21
The orientation of a document and the loading position of the envelope are reversed. To select the type of envelope loaded in the stack bypass, follow the procedure below.From the ADDITIONAL FUNCTIONS, select STACK BYPASS SIZE from COMMONSETTINGS and set to OFF, then set to SET ON LOADING. Position the stack ofenvelopes into the stack bypass. Use O (s) or P (r), or to select ENVELOPE and pressOK.OK Then, select the type of envelope (US COMMERCIAL 10, MONARCH,EUROPEAN DL, ISO-B5, ISO-C5, YOGATA Z4 or YOGATA Z2) and pressOK.OK
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Chapter 3Document HandlingDocuments You Can CopyThe documents placed on the platen glass or loaded into the ADF must meet the requirements shown in the table below.Platen Glass
ADF
Plain paper Thick documents Photographs Small documents(e.g. index cards) Special types of paper(e.g. tracing paper*, transparencies*, etc.) Book
Multiple page documents of the same size,thickness and weight or one page documents.
Size (W L)
Max. 216 mm 330 mm**
Max. 216 mm 356 mmMin. 139.7 mm 128 mm
Quantity
1 sheet
Max. 30 A4-size sheets (80 g/m2 paper)
Weight
Max. 2 kg
50 to 128 g/m2
3Document Handling
Type of document
*
When copying a transparent document such as tracing paper or transparencies, place a piece of white plain paper against theback of the document.** 356 mm can be specified in the ADDITIONAL FUNCTIONS. ( p. 3-2)
3-1
Problem Documents Make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or loadingit into the ADF. Remove all fasteners (staples, paper clips, etc.) before loading the document into the ADF. To prevent document jams in the ADF, do not use any of the following:
Wrinkled or creased paper
Curled or rolled paper
Torn paper
Carbon paper or carbonbacked paper
Coated paper
Onion skin or thin paper
n Scanned Area of a DocumentThe shaded area in the illustration below shows the scanned area of a document. Make sure your documents text and graphicsare within this area. The scanning limit of documents set on the platen glass will differ depending on the MAX. SCAN LENGTH of 330specified in COPY SETTINGS of the ADDITIONAL FUNCTIONS (only for the iR1230/iR1270F models).MAX. 2.0 mm
MAX. 4.0 mm
MAX. 2.0 mm
SCANNINGDIRECTION
A4
MAX. 2.0 mm
3-2
mm or 356 mm
3Setting Up DocumentsFor scanning, place your documents on the platen glass or load them into the ADF. Where you set up your documents dependson the size and type of documents you have. ( p. 3-1)
n Placing a Document on the Platen Glass1 Open the ADF or platen glass cover.2 Place your document face down on the platen glass. Align the document withthe appropriate paper size marks.
3 Gently lower the ADF or platen glass cover. The document is now ready for scanning.
Positioning DocumentsUse the size indicators on the left side of the platen glass to position a document.n If your document conforms to a standard paper size (e.g., A4 or A5), align the document between the appropriate paper sizemarks.n If you do not know the size of your document, or if your document does not match any of the paper size marks, align thecentre of your document with the mark.The illustration below shows how to place an A4-size original.LTR/FLS/LGLA4
A5STMT
STMTA5
DCBA
B5
B5
A4
LTR/FLS/LGL
3-3
Document Handling
B
A
3
n Loading Documents in the ADF (only for the iR1230/iR1270F models)1 Make sure there is no document on the platen glass.2 Fan the edges that will feed into the machine first, then tap the edge ofmultiple page documents on a flat surface to even the stack.
3 Adjust the slide guides to the width of the document.
STMTA5
LTR/FLS/LGL
A4
4 Load the documents face down in the document supply tray of ADF.
321
The document is now ready for scanning. For a multiple page document, the pages are fed one by one from the top of thestack (from the last page). Wait until all pages of your document have been scanned before starting a new job. 30 sheets (80 g/m2) of documents can be set in the ADF. If more than 30 sheets ofdocuments are set in the ADF, paper jams may occur.
3-4
DOCUMENT READY
3n The Paper Path of the Automatic Document Feeder4The machine scans documents from thelast page.
321Scanning unit
3Document Handling
When documents are set in the ADF, the scanning unit moves to the position shown in the figure above and it is fixed there.When a document is placed on the platen glass, the scanning unit moves to scan it.
3-5
3-6
Chapter 4Making CopiesDocuments You Can CopyFor information on the types of documents you can copy, their requirements, and details on setting up documents, Chapter 3.
Copying Documents1 Press COPY to set to Copy Mode. For the iR1210/iR1230 models, this operation is not required.
100%Ex:
A4TEXT
2 Prepare the document and place it on the platen glass or load it face down
4Making Copies
in the ADF. ( pp. 3-3, 3-4)
3 Set copy features if you wish. You can set the features below.
Copy quantity ( p. 4-2)Paper feeding location (paper drawer or stack bypass) ( pp. 2-3, 2-8)Enlarging/reducing ( p. 4-4)Image quality ( p. 4-5)Exposure ( p. 4-5)Collate ( p. 4-6)2 on 1 ( p. 4-8) Please note that you cannot change settings during copying.
4 Press Start to begin copying. If the paper in the paper drawer or stack bypass runs out during copying, theLCD displays SUPPLY REC. PAPER. Load paper in the drawer or stackbypass when it is used to feed paper. When paper is loaded, the machineautomatically resumes copying.
Ex:
SCANNINGCOPY NO.
0001
If you load paper while making copies, do not load a different paper size. You can reserve the next copy job while the machine is outputting copies. ( p. 410) After the machine finishes copying, the setting will remain. However, if you pressStop/Reset or if no key is pressed for 2 minutes, the machine will reset to thedefault setting. (The time until the machine enters the AUTO CLEAR mode can bespecified.) ( p. 7-4) The capacity of the output tray is 100 sheets (80 g/m2) of paper. To prevent paperjams, remove paper from the output tray before the number of papers printed outreaches 100.
n Cancelling the Copy Jobn While scanning documents in the ADF (only for the iR1230/iR1270F models)1 Press Stop/Reset.Stop/Reset
STOP KEY PRESSEDPRESS OK KEY
2 Press OK.OK The document that has stopped in the ADF will come out.
4-1
n After scanning documents1 Press Stop/Reset.Stop/ResetEx:
CANCEL COPYING?
2 Press O (s).
If you do not want to cancel the copy job, press P (r) for NO. If you press Stop/Reset while the document is being scanned by the ADF,copying is suspended and the document will be caught in the ADF. In this case,press OK and the document will be come out.
Basic Copying Functionsn Making Multiple CopiesYou can make multiple copies.
1 Use the numeric keys to enter the number of copies you want. The LCD displays the number of copies you entered. You can make up to 99 copies.
100%Ex:
A4TEXT
You can reserve the next copy job while the machine is outputting copies. ( p. 410) The LCD keeps on displaying the specified number of copies until copyingfinishes. When the auto clear function activates, it returns to the standby screen(number of copies: 1, factory default settings).
n Selecting the Paper Feeding Location (Paper Drawer or Stack Bypass)When making copies on paper which cannot be loaded in the paper drawer, such as thick paper, transparencies, labels, envelopes,tracing paper, etc., you can use the stack bypass. The settings changed in the Additional Functions are not returned automatically to the settings you set previously. Change to theprevious settings again if necessary.
1 Press Paper Select to select the paper feeding location (paper drawer orstack bypass).
A: If you select a paper type other than PLAIN PAPER in BYPASSPAPERTYPE. ( p. 7-2)#: If you set COPY POWER LEVEL to HIGH or LOW. ( p. 7-2) If you do not load paper in the stack bypass before you press Paper Select, themessage SUPPLY REC. PAPER S.B.: appears until you load paper or pressStop/Reset. ( p. 2-8) When making copies on A4-size paper after having continuously copied on papersmaller than A4-size paper, the copies may be dirty. To prevent copies from beingdirty, wait about one minute before making copies. When making copies of a small size or thick paper, etc., the copy speed may beslightly slower than usual. If you intend to make a copy and print with a thermal transfer printer on one sheetof paper, make the copy first. Failure to do so may make copies dirty or cause apaper jam. When copying onto transparencies, remove each transparency from the output trayas it is output.
4-2
Ex:
100% TRAY A# A4TEXT
4n Specifying the Paper Size (Stack Bypass)At the factory the paper size has already been set to FREE SIZE. Normally, you can make copies in this setting. However,when the copy images or the back of the paper is dirty, you can prevent the paper from getting dirty by specifying the paper sizeaccording to the following. To set the ADDITIONAL
FUNCTIONS, see Accessing the Additional Functions. ( p. 7-1)
- Specifying the paper size every time you load the paper: Select STACK BYPASS SIZE of COMMON SETTINGS in theADDITIONAL FUNCTIONS and set to OFF, then set to SET ON LOADING.- Set to the fixed paper size: Select STACK BYPASS SIZE of COMMON SETTINGS in the ADDITIONAL FUNCTIONS andset to ON, then select the paper size appropriately from A4, B5, A5, LGL, LTR, STMT or CUSTOM PAPER SIZE*.* When CUSTOM PAPER SIZE is selected, specify the width and length of the paper in millimeter (mm).Available setting range in length: 127 mm to 356 mmAvailable setting range in width : 76 mm to 216 mm
n Specifying the Paper Type (Stack Bypass)paper type according to the following. Specifying the paper type can prevent poor copy quality, or the copy image not beingprinted correctly. To set the ADDITIONAL
FUNCTIONS, see Accessing the Additional Functions. ( p. 7-1)
Select BYPASS PAPERTYPE of COMMON SETTINGS in the ADDITIONAL FUNCTIONS and select the paper type from thefollowing.- PLAIN PAPER: Plain paper (80 g/m2)- TRACING PAPER: Thin paper, tracing paper (56 - 63 g/m2)- TRANSPARENCY: Transparencies- SPECIAL PAPER 1 : Heavy paper* (81 - 128 g/m2)- SPECIAL PAPER 2 : Envelopes* If the images are dirty, even in the settings above when making copies on thick paper set as follows: Select COPY POWERLEVEL of COMMON SETTINGS in the ADDITIONAL FUNCTIONS, and set to HIGH.
4-3
4Making Copies
PLAIN PAPER is selected as the default paper type. When making copies on other paper than plain paper, you can specify the
n Setting Enlarging/ReducingYou can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. When the MAX. SCAN LENGTH is set to 356 mm in COPY SETTINGS of ADDITIONAL FUNCTIONS, the shadow of the ADFroller may appear on reduced copies when using the platen glass. In this case, set the MAX. SCAN LENGTH to 330 mm. ( p. 7-3)
n Enlarging/Reducing using preset copy ratios1 Press Enlarge/Reduce.Enlarge/ReduceEx:
PRESET RATIO100%
+
Ex:
PRESET RATIO- 70% A4A5
+
2 Use O (s) or P (r) to select the copy ratio. You can select from the following:- 200% MAX.- 141% A5 A4- 100%- 70% A4 A5- 50% MIN.
3 Press OK.OK If the PAPER
SIZE GROUP of COPY SETTINGS in the ADDITIONALFUNCTIONS is set to INCH or AB, the preset copy ratios will be as follows:
70%Ex:
A4TEXT
INCH: 50%, 64%, 78%, 100%, 129% and 200%;AB: 50%, 70%, 81%, 86%, 100%, 115%, 141% and 200%. Enlarging or reducing using preset copy ratio is not available with the 2 on 1 copyfunction. To reset the copy ratio, press Enlarge/Reduce several times to display DIRECT100% ratio, then press OK.OK
n Enlarging/Reducing using custom copy ratios1 Press Enlarge/Reduce twice.Ex:
ZOOM 50-200%100%
+
Ex:
ZOOM 50-200%80%
+
2 Use the numeric keys to enter the copy ratio. You can enter the copy ratio from 50% to 200%, selectable in 1% increments. Even after entering the copy ratio, you can use O (s) or P (r) to adjust thecopy ratio. To increase the copy ratio, press P (r). To decrease the copy ratio,press O (s).
3 Press OK.OK Enlarging or reducing using custom copy ratio is not available with the 2 on 1 copyfunction. To reset the copy ratio, press Enlarge/Reduce several times to display DIRECT100% ratio, then press OK.OK
4-4
80%Ex:
A4TEXT
4n Setting the Image QualityYou can adjust image quality to the appropriate level best suited for a document with text or photos. Three modes are availablefor adjusting image quality.
1 Press Image Quality to select the image quality.Each time Image Quality is pressed, the image quality mode changes as follows:
100%
A4TEXT/PHOTO
Ex:
TEXT/PHOTO
TEXTPHOTO
- TEXTSuitable for making copies from text originals. Good copies can be made fromeven blueprints or faint pencil-drawn originals.- TEXT/PHOTOSuitable for making copies from originals containing both text and photos, orphoto originals containing half-tones (i.e. printed photos).
4Making Copies
- PHOTOSuitable for making copies from photos printed on photographic paper. Copy exposure automatically changes to manual mode when TEXT/PHOTO orPHOTO is set. To sharpen the black and white of an image, adjust the image using SHARPNESSof COPY SETTINGS in the ADDITIONAL FUNCTIONS. ( p. 7-3)
n Adjusting the Copy ExposureYou can adjust the copy exposure automatically or manually according to how light or dark your document is.
n Adjusting Automatically (Auto Exposure)1 Press Exposure to select the auto mode.Ex:
DENSITYAUTO EXPOSURE
Ex:
100%A
Ex:
DENSITY-LT
DK+
Ex:
DENSITY-LT
DK+
2 Press OK.OK The copy exposure is adjusted automatically. Image quality mode automatically changes to TEXT when AUTOset.
A4TEXT
EXPOSURE is
n Adjusting Manually1 Press Exposure twice to select the manual mode.2 Use O (s) or P (r) to adjust the copy exposure. For a lighter copyexposure, press O (s). For a darker copy exposure, press P (r).
3 Press OK.OK When setting the exposure lighter, the indicator moves to the left. When setting theexposure darker, the indicator moves to the right.
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A4TEXT
4-5
Special FeaturesThe machine has the following SPECIAL COPY features. These features allow you to sort copies in page order, and createspecial copies easily.- Collate CopySorts copies in page order.- 2 on 1Reduces 2 A4-size documents to fit on a single A4-size paper.- Reserve CopyReserves the next job while the machine is printing.- Two-sided copyMakes copies on both sides of the paper.
n Collate CopyThe collate copy allows you to sort copies in page order. It is convenient when you make multiple copies of multiple pagedocuments.Copy 1
1
2
13
4
Set 3 sets ofcopies
2
Copy 2
13
4
2
Copy 3
1
3
4
2
3
4
n When Loading Documents in the ADF (only for the iR1230/iR1270F models)1 Load documents face down in the ADF.2 Press Collate.Collate The Collate key lights green.
3 Use the numeric keys to set the copy quantity. ( p. 4-2)
100%Ex:
4 Press Start.Start The machine begins scanning from the last page of the document. Afterscanning, the scanned documents will come out in order. When scanning multiple page documents, MEMORY FULL and PRESS OK KEYmay appear in the LCD, and the document being scanned stops in the ADF. PressOK to make the document come out automatically. In this case, reduce thedocuments to be scanned. Or, change image quality mode to TEXT.
4-6
A4TEXT
4n When Placing a Document on the Platen Glass1 Place the last page of a document on the platen glass. If a document is set from the first page, the printing will be performed in reverseorder.
2 Press Collate.Collate The Collate key lights green.
3 Use the numeric keys to set the copy quantity. ( p. 4-2)
100%Ex:
4 Press Start.Start
Ex:
SCANNINGCOPY NO.
0015
NEXT PAGE :[START]FINISH SCAN :[OK]
7 Press Start.Start Repeat steps 6 and 7 to scan all documents.
8 Press OK.OK The machine begins printing out. When scanning multiple page documents, MEMORY FULL may appear in the LCDand scanning is cancelled. In this case, reduce the documents to be scanned. Or,change image quality mode to TEXT.
4-7
4Making Copies
6 Place the next page of the document on the platen glass.
SET FROM END OF DOC.PRESS THE START KEY
5 Press Start.Start The machine begins scanning.
A4TEXT
n 2 on 1 CopyUse 2 on 1 to reduce 2 sheets to fit on one sheet. Two A4-size documents are automatically reduced to fit on a A4 size page. The 2 on 1 copy function is not available with an enlarging or reducing function. If no A4-size paper is loaded in the paper drawer, LOAD A4 SIZE PAPER appears in the LCD and the 2 on 1 copy is cancelled. Inthis case, load the A4-size paper in the paper drawer or stack bypass and set the 2 on 1 copy again. If PAPER SIZE GROUP of COPY SETTINGS in the ADDITIONAL FUNCTIONS is set to INCH, LOAD LTR SIZE PAPERwill appear, and 2 sheet LTR-size will reduce to copy on a LTR-size page.Copy
Originals
2 on 1
11
2
2
n When Loading Documents in the ADF (only for the iR1230/iR1270F models)1 Press 2 on 1.1
2ON1 appears in the LCD.
2 Load documents face down in the ADF. When you make a 2 on 1 copy of a document with an odd number of pages, add onemore blank A4 size paper to scan.
3 Use the numeric keys to set the copy quantity. ( p. 4-2)4 Press Start.Start When scanning multiple page documents, MEMORY FULL and PRESS OK KEYmay appear in the LCD, and the document being scanned stops in the ADF. PressOK to make the document come out automatically. In this case, reduce thedocuments to be scanned. Or, change image quality to TEXT.
4-8
2ON1Ex:
A4TEXT
4n When Placing a Document on the Platen Glass1 Press 2 on 1.1
2ON1 appears in the LCD.
2ON1Ex:
A4TEXT
2 Use the numeric keys to set the copy quantity. ( p. 4-2)3 Place the last page of a document on the platen glass. If a document is set from the first page, the printing will be performed in reverseorder. If the document has an odd number of pages, first place a blank sheet of white paperon the platen glass and then scan the document.
4 Press Start.Start
SET FROM END OF DOC.PRESS THE START KEY
The machine begins scanning.
6 Place the next page of the document on the platen glass.
Ex:
SCANNINGCOPY NO.
0015
NEXT PAGE :[START]FINISH SCAN :[OK]
7 Press Start.Start Repeat steps 6 and 7 to scan all documents.
8 Press OK to finish the 2 on 1 copy function. After scanning every two sheets, the quantity of copies of the document willprint out. When scanning multiple page documents, MEMORY FULL and PRESS OK KEYmay appear in the LCD, and the document being scanned stops in the ADF. PressOK to make the document come out automatically. In this case, reduce thedocuments to be scanned. Or, change image quality to TEXT.
4-9
4Making Copies
5 Press Start.Start
n Reserve CopyThis feature allows you to reserve the next job while the machine is printing out a current job.
n Reserving the Next Copy Job1 Press Stop/Reset twice while the machine is printing. Make sure that the machine has finished scanning all the documents, pressStop/Reset.Stop/Reset To reserve the next copy job, return the machine to standby mode.
100%Ex:
A4TEXT
2 Place the document to be reserved, face down on the platen glass or in theADF.
3 Set copy features if you wish. You can set the features below.
Copy quantity ( p. 4-2)Paper feeding location (paper drawer or stack bypass) ( pp. 2-3, 2-8)Enlarging/reducing ( p. 4-4)Image quality ( p. 4-5)Exposure ( p. 4-5)Collate ( p. 4-6)2 on 1 ( p. 4-8)
4 Press Start.Start The machine begins scanning. After printing of the current copy job is complete, the next copy job begins. If the machines memory becomes full while scanning, MEMORY FULL appears in the LCD. When the ADF is used for scanning, thedocument being scanned stops in the ADF. In this case, press OK to make the document come out automatically. All of the scanned documents will be erased if MEMORY FULL appears, so divide the document and copy each part separately, orselect a lower image quality mode and make copies again. If the available memory decreases, SCANNING, PLEASE WAIT and MAKING SPACE IN MEM are displayed alternatively. Ifmemory space becomes available, the scanning begins again automatically. Also, check that the paper drawer or stack bypass is not empty.
n Confirming the Copy Job You Reserved1 Press Stop/Reset while the machine is printing.Ex:
SELECT JOB TO CANCEL0044 16:20 0230No. of copyNo. of documentReservation timeReservation No.: PrintingBlank: Waiting: Paper out, paper jam or so
2 Use O (s) or P (r) to confirm the reservation number, time and numberof documents. Press Stop/Reset to return the machine to standby mode. You can confirm the copy job you reserved only when more than 2 copy jobs havealready been reserved.
4-10
4n Deleting the Copy Job You Reserved1 Press Stop/Reset while the machine is printing.Ex:
SELECT JOB TO CANCEL0044 16:20 0230
Ex:
SELECT JOB TO CANCEL0045 16:40 0120
2 Use O (s) or P (r) to display the job to be deleted.3 Press OK.OK4 Press O (s).
CANCEL COPYING?< YESNO >
The reserved copy job is deleted. To cancel deleting the copy job, press P (r). Once the copy job is deleted, it is impossible to restore the job.
5 Press Stop/Reset to return the machine to standby mode.
Making Copies
4
4-11
n Two-Sided CopyUsing the stack bypass, you can copy 2 documents on opposite sides of a single sheet.
n When Loading Documents in the ADF (only for the iR1230/iR1270F models)1 Load the first page of the document face down in the ADF, then press Startto begin copying. Make sure to open the stack bypass and pull out the paper tray. (R p. 2-8)
2 Load the next page of the document in the ADF.Portrait orientation documents:Load the page so that the top edge is opposite to the top edge of theprevious page.Landscape orientation documents:Load the page so that the orientation is the same as the previous page.
3 Turn over the copy you made in step 1 to make sure that the inner and front
Copy of the first page of thedocument
side of it will remain in the same position as shown below, then insert it intothe stack bypass. If the copied sheet is curled, uncurl it before inserting it into the stack bypass. Failure todo so will cause paper creases and paper jams.
Insert
Turn overthe copy
Front side
4 Press Paper Select to select the stack bypass. ( pp. 4-2, 4-3)5 Press Start to copy the next page to finish making your two-sided copy.
123
4-12
CBA
CBA
ABC
Inner side
4n When Placing a Document on the Platen Glass1 Place the first page of the document face down on the platen glass, then pressStart to begin copying.
CBA
Make sure to open the stack bypass and pull out the paper tray. (R p. 2-8)
2 Place the next page of the document on the platen glass.Portrait orientation documents:Place the page so that the top edge is opposite to the top edge of theprevious page.
ABC
4
Copy of the first page of the document
side of it will remain in the same position as shown below, then insert it intothe stack bypass.
ABCTurn overthe copy
CBA
321
If the copied sheet is curled, uncurl it before inserting it into the stack bypass. Failure todo so will cause paper creases and paper jams.
InsertInner side
ABC
CBA
CBAFront side
4 Press Paper Select to select the stack bypass. ( pp. 4-2, 4-3)5 Press Start to copy the next page to finish making your two-sided copy.
123
4-13
Making Copies
3 Turn over the copy you made in step 1 to make sure that the inner and front
321
Landscape orientation documents:Place the page so that the orientation is the same as the previous page.
4-14
Chapter 5MaintenancePeriodic CleaningYour machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machine. When cleaning the machines exterior or the platen glass, be sure to disconnect the power cord before cleaning the machine. For the model with the fax function, print any received faxes stored in memory before disconnecting the power cord, sincedocuments in memory are backed up only for about 2 hours when the power cord is disconnected. (RR Fax Guide) Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate staticcharges. Use a soft cloth to avoid scratching the components. Never use volatile liquids such as thinner, benzene, acetone, or any other chemical cleaner to clean the interior of the machine;these can damage the machines components.
n Cleaning the ExteriorWipe the machines exterior with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent solution.
Maintenance
5
n Cleaning the Scanning AreaWipe the scanning area (shaded area) with a clean, soft, lint-free cloth moistened with water, then wipe with a clean, soft, dry,lint-free cloth.
Rear side of the ADF
Platen glass
5-1
n Cleaning the Read Area of the Platen GlassBlack lines may appear in copies as shown in the illustration below when the ADF is used to feed documents.This is caused by paste, ink, correction fluid, or other foreign matter in the read area (Betweenand) of the platenglass. Use a clean soft cloth to wipe the read area clean. Take particular care to clean at the locations where the black lines areappearing on copies.If you have trouble getting the glass clean, wipe with a cloth moistened with water or a mild neutral detergent, and then wipethe glass dry with another cloth.Read area labelCopyRead areaBlack linesPaste, ink,correction fluid,etc.
Platen glass
Paste, ink, correction fluid, and other foreign matter can soil the platen glass when you send a document through the ADF while thepaste, ink, or correction fluid on the original is still wet. This is what causes black lines on copies. Whenever you load a document inthe ADF, always check to make sure that any paste, ink, or correction fluid that is on the document is completely dry.
n Cleaning the Rollers Inside the Main UnitIf the rollers inside the main unit are dirty, it will affect the copy quality. In this case, you can clean the rollers using theAdditional Functions. While there is an image in the memory, the machine does not clean the roller even if you perform the procedure below.
1 Press Additional Functions.Functions2 Use O (s) or P (r) to select ADJUST/CLEAN.3 Press OK.OK4 Use O (s) or P (r) to select ROLLER CLEANING.5 Set A4-size paper in the stack bypass.You must use a plain A4 size paper.
6 Press OK.OK The machine begins cleaning the rollers. It takes about 3 minutes until the machine finishes cleaning the roller.
5-2
ADJUST/CLEAN1.ROLLER CLEANING
5n Cleaning the ADF Roller (only for the iR1230/iR1270F models)If the ADF roller is dirty, the documents will be dirty after you feed them into the ADF. In this case, you can clean the ADFroller using the Additional Functions. If a paper jam occurs in the ADF, remove jammed paper from the ADF ( p. 6-3), then perform the procedure below.
1 Press Additional Functions.Functions2 Use O (ss) or P (r) to select ADJUST/CLEAN.3 Press OK.OK4 Use O (s) or P (r) to select CLEAN ADF ROLLER.
ADJUST/CLEAN2.CLEAN ADF ROLLER
5 Open the ADF.
If you attempt to clean the ADF roller when the ADF is closed, OPEN THE ADF appears.
START CLEAN :[OK]END CLEAN :[STOP]
5Maintenance
6 Press OK.OK7 Each time you press OK,OK the ADF roller rotates about 1/3 of the roller.Wipe the ADF roller with a dry cloth. Repeat this step until the ADF roller is clean. Do not touch the ADF roller being rotated. Your fingers or clothing may bepinched in the roller, resulting in personal injury.
ADFADFrollerroller
8 Press Stop/Reset to finish the cleaning. The LCD returns to standby display.
5-3
Replacing the Toner CartridgeThis section describes how to remove the used toner cartridge and replace it with a new one.When TONER LEVEL LOW or TONER EMPTY appears in the LCD, replace the toner cartridge.
1 Open the toner supply cover.
2 Pull the toner cartridge lever towards you. Holding the lever, turn it clockwiseso that the mark on the toner cartridge aligns with the mark on themachine a.Holding the toner cartridge lever, keep the toner cartridge level and pull it outslowly from the machine b.
1
Do not throw the toner cartridge into open flames, as this may cause the tonerinside the toner cartridge to ignite and result in burns or a fire. When you remove the toner cartridge form the machine, handle it carefully.Otherwise, the toner may scatter and get into your eyes or mouth. In this case, rinseout your eyes or mouth thoroughly with water immediately and consult a doctor. There are some areas inside the machine which are subject to high voltages and hightemperatures. Take adequate precaution when performing internal inspections, to avoidburns or electrical shock. Please throw away the used toner cartridge without rocking it. When removing the toner cartridge, take care not to allow the toner to come into contactwith your hands or clothing. If they become dirty, wash them immediately with coldwater. Washing with warm water will set the toner and make it impossible to remove thetoner stains.
3 Unpack and rock the new toner cartridge 5 of 6 times to distribute the tonerevenly.
5-4
2
54 Holding the toner cartridge lever, keep the toner cartridge level and insert itslowly as far as it goes into the machine.
5 Holding the toner cartridge lever with one hand, firmly and slowly pull thesealing tape tab with the other hand to remove the sealing tape completely.Throw the tape away. When you pull out the sealing tape, handle it carefully. Otherwise, the toner mayscatter and get into your eyes or mouth. In this case, rinse out your eyes or mouththoroughly with water immediately and consult a doctor. To avoid breaking the tape, do not pull it at an angle.
on the toner cartridge aligns with thetoner cartridge lever b.
markmark on the machine a. Close the
51
Maintenance
6 Holding the toner cartridge lever, turn it counterclockwise so that the
2
7 Close the toner supply cover.
5-5
Replacing the Drum UnitThis section describes how to remove the drum cartridge and replace the drum unit with a new one.When WASTE TONER FULL appears in the LCD, replace the drum unit.The drum unit to be replaced is installed in the right side of this machine together with the developing assembly unit. Do not throw used drum units into open flames, as the toner remaining in the drum unit may ignite, and result in burns or afire. If you use the machine without inserting the drum cartridge, CHECK TONER/DRUM CRG appears in the LCD. In this case,install the drum cartridge in the machine, unplug the power cord, wait for at least 10 seconds, then plug it again.Developing assembly unit
Drum cartridge
Used drum unit
New drum unit
1 Place the box on a flat surface, so that the arrows
on the box are pointingup and open its upper side. Take the protective packaging, in which the drumunit is stored, out of the box.
2 Place both top and bottom protective packaging as shown below. Cut the tapeand remove it form the protective packaging.
Top protectivepackaging
Tape
Bottom protectivepackaging
5-6
53 Separate the top protective packaging from the bottom one and place both
Top protectivepackaging
top and bottom protective packaging as shown below. Place the top protective packaging so that theandmarks are on the left andright respectively, and confirm that the depressions of the bottom protectivepackaging are facing you. Do not remove the protective bag from the bottom protective packaging until youperform step 15.
DepressionProtective bag
4 Cut off the protective bag along the dotted line.
DepressionBottom protectivepackaging
Protective bag
Do not remove the drum unit from the bottom protective packaging until youperform step 15.
55 Open out the protective bag so that the drum unit can be seen completely.
Maintenance
Dotted line
Drum unit protective sheet
Then, lift the tabs and lower the lock levers on both sides of the drum unit. Be sure to open out the protective bag so that the drum unit can be seen sompletely.Otherwise, replacing the drum unit cannot be performed correctly. Do not remove the protective sheet until you perform step 15.
Drum unit
Protective bag
TabLocklever
Groove
Shaft
TabLock lever
5-7
6 Lift the platen unit lever a and slide the platen unit to the left b unitil themark appears c.
21
3
7 Open the drum cartridge cover a and remove the plate b. (This will be used
Plate
in step 9.) Hold the handle of the drum cartridge and remove the drumcartridge form the machine slowly c. There are some areas inside the machine which are subject to high voltages and hightemperatures. Take adequate precaution when performing internal inspections, to avoidburns or electrical shock. Take care not to lose the plate as you need it whenever you replace the drum unit. Youcannot replace the drum unit without using the plate.
Drum cartridgecover
123
Drum cartridge
Handle
5-8
58 Turn the drum cartridge around to align thecartridge you removed with thepackaging respectively.
and
and R marks on the drummarks on the top protectiveL
R
L
Maintenance
5 Do not stand the drum cartridge on end or turn it upside down.
9 While lifting the wire clamp from position 1 to 2, fit the holes of the plateyou removed in step 7 into the projections of the developing assembly unit.Then, return the wire clamp slowly from position 2 as far as it goes to theplate.
Wire clamp
1
Be sure to return the wire clamp so that it is on the plate.
2
Holes
Projections
3
5-9
10 Lift the tabs and lower the lock levers on both sides of the used drum unit.
Groove
TabShaft
11 Lift up the developing assembly unit to separate it from the used drum unit.
Developingassembly unit
Lock lever
Used drum unit
Do not hold the developing assembly unit at an angle. If you do so, the toner mayscatter and get into your eyes or mouth. In this case, rinse out your eyes or mouththoroughly with water immediately and consult a doctor. Do not touch the inside of the developing assembly unit, especially the sleeve.Bottom of the developingassembly unitSleeveNew drum unit
12 Align the L and R marks on the separated developing assembly unit withtheandmarks on the bottom protective packaging a. Then, alignthe projections on both sides of the developing assembly unit with thegroovesandon both sides of the new drum unit b and lower thedeveloping assembly unit onto the drum unit c.
1
Be sure not to reverse the L and R positions of the developing assembly unit whenpositioning on the new drum unit. Otherwise, the developing assembly unit will notbe set with the drum unit correctly. Do not remove the protective sheet until you perform step 15. Be sure that the lock levers on both sides of the new drum unit are lowered.
Projections
2
3
5-10
513 Raise the lock levers on both sides of the new drum unit and click the tabsinto place to attach the drum unit to the developing assembly unit. Whenattaching the lock levers, make sure that the shafts catch in the grooves onthe drum unit. Make sure to press the tabs firmly. If the shafts do not catch, the drum unit may falloff.Groove
Tab
Shaft
Lock lever
14 Lift the wire clamp position 2 and remove the plate. Then, return thewire clamp slowly form position 2 to 1.
Wire clamp
1 Be sure to return the wire clamp slowly.
Maintenance
52
Plate
3
5-11
15 Grip the white tab of the protective sheet a. Slightly lift the drum
2
cartridge with one hand and slowly pull the tab of the protective sheethorizontally with the other hand to break the white connectors b andremove the sheet c.
1Tab
Be sure to pull the tab of the protective sheet straight out. If you pull it out at anangle, the tab may tear off halfway and the protective sheet may not be removedcompletely.
3Tab
16 Turn the drum cartridge around before installing it. Hold the drumcartridge by its handle a, and slide into the machine as far as it goes b.Install the plate on the drum cartridge cover c. There are some areas inside the machine which are subject to high voltages andhigh temparatures. Take adequate precaution when performing internalinspections, to avoid burns or electrical shock.Plate
11
33
22
17 Close the drum cartridge cover.
18 Slide the platen unit to its original position.
5-12
5Repacking and TransportingBe sure to unplug the power cord before transporting the machine. If the machine is likely to be subjected to vibration (e.g., whentransporting over long distances), the following precautions should be taken. If you do not follow these precautions, the machinemay be damaged or the quality of your copy images may be adversely affected.
1 Unplug the power cord.2 If the machine is connected to a telephone or your computer, remove thetelephone line or printer cable.
3 Lift the platen unit lever, slide the platen unit and open the drum cartridgecover.
4 Pull out the shipping attachment inserted in the holder when installing themachine. (The removed shipping attachment is needed in step 6.)
Maintenance
55 Close the drum cartridge cover and slide the platen unit to the originalposition.
6 Attach the shipping attachment on the left side of the machine using a coin. Affix the label that was removed from the machine during unpacking.
Shipping attachment
5-13
Carrying the Machine by the Sides
Remove the output tray and close the stack bypass.Grip the handles on the sides of the machine and lift up the machine, as shown in the illustration above. When carrying this machine, be sure to hold it in the designated places as shown in the illustration. Dropping the machine cancause personal injury.
Transporting the Machine by Car
Pack the machine, using the original packing material and box.Place the machine on a level, stable surface.
5-14
Do not leave the machine inside a car for a long period of time; the temperature can become very high or low.Avoid rough roads; excessive vibration may damage the machine or adversely affect the quality of your copy images.Place a cover over the machine. Do not leave the machine in direct sunlight.When moving the machine, use the original shipping box that it was packed in when you purchased it.When using the original shipping box, do not place the power cord or other objects on the ADF; this may damage the ADF.
Chapter 6TroubleshootingClearing JamsThis section describes how to remove jammed paper from the main unit, paper drawer, ADF, and stack bypass.
Removing Jammed Paper from Inside the Main UnitWhen print media jams inside the main unit, the LCD displays REC. PAPER JAM and SLIDE PLATEN LEFT. There are some areas inside the machine and drum cartridge which are subject to high voltages and high temperatures. Takeadequate precaution when performing internal inspections, to avoid burns or electrical shock. When removing copy paper which has become jammed from inside the machine, take care not to allow the toner on the jammed copypaper to come into contact with your hands or clothing. If they become dirty, wash them immediately with cold water. Washing withwarm water will set the toner and make it impossible to remove the toner stains.
1 Lift the platen unit lever a and slide the platen unit b until the
mark
appears.2
6Troubleshooting
1
2 Open the drum cartridge cover.
3 Remove the drum cartridge from the machine.
6-1
4 Flip the transfer guide. Be sure to remove jammed paper from inside the main unit even when the jammed paperhas been partially output.
5 Gently remove any jammed paper from inside the main unit. After removing jammed paper, be sure to return the transfer guide to the originalposition.
6 Return the drum cartridge back into the machine, then close the drum cartridgecover.
7 Open the right cover.
8 Gently remove any jammed paper from inside the main unit, then close theright cover.
9 Pull out the paper drawer and reset any paper stuck out the paper drawer.( p. 2-4) Then, push the paper drawer back into the main unit.
6-2
610 Slide the platen unit to the original position. The print out will start again.
Removing Jammed Paper from the ADF (only for the iR1230/iR1270F models)When print media jams in the ADF, the LCD displays CHECK DOCUMENT and OPEN THE ADF.
1 Gently remove the jammed paper from the document output slot of the ADF.
2 Open the feeder cover and gently remove the jammed paper from the ADF.
Troubleshooting
63 Open the ADF, then pull the paper out straight. Open the ADF and make sure there is no document left. After removing jammed paper, even edges of the document and reload it in the ADF. When the LCD continues displaying the error message, slide the platen unit to the leftand slide it back to the original position, or open and close the toner supply cover.
Removing Jammed Paper from the Stack BypassWhen print media jams in the stack bypass, the LCD displays REC. PAPER JAM and SLIDE PLATEN LEFT.
1 Gently remove the jammed paper from the stack bypass. Please check any jammed paper inside the machine. ( p. 6-1) When the LCD continues displaying the error message, slide the platen unit to the leftand slide it back to the original position, or open and close the toner supply cover.
6-3
LCD MessagesThe following messages are displayed in the LCD when the machine performs a function or if it encounters an error.This section describes the general messages and those related to copy functions. For the messages related to fax functions, Fax Guide.Message
Cause
Action
CHANGE DOCUMENT
When collating copies or making a 2 on 1copy of documents using the platen glass,Start is pressed before replacing adocument.
Replace the document then press Start.
CHECK DOCUMENTOPEN THE ADF
There is a paper jam in the ADF.
Remove the document you are trying to copy or sendfrom the ADF. ( p. 6-3)Make sure that the document is not too long or tooshort. ( p. 3-1)
CHECK PRINTER
An abnormality has occurred in the printer. Unplug the machine from the power supply and waitfor 10 minutes, then plug it in again. If the messageremains, unplug the machine and call your servicerepresentative.
CHECK TONER/DRUM CRG
The toner or drum cartridge is notinstalled.
DOCUMENT TOO LONG
The document is longer than 356 mm, or is Reduce the length of the document to within 356 mm,not feeding correctly.and then copy/re-send it.
Install it correctly.
The ADF roller rotates without feedingdocuments.
Fan the edge that will feed into the machine first, thentap the edge of multiple page documents on a flatsurface to even the stack.
INCORRECT PAPER SIZE
The size of the paper in the paper drawerand that specified in the DRAWER PAPERSIZE setting of the ADDITIONALFUNCTIONS are different. This message isdisplayed when the report is output.
Load the correct paper size or change the DRAWERPAPER SIZE setting of the ADDITIONALFUNCTIONS ( p. 7-2). Then reset the machine bysliding the platen unit to the left and then back to theoriginal position.
LOAD A4 SIZE PAPER
PAPER SIZE GROUP is set to A of AB, 2 Load A4 size paper in the paper drawer/stack bypass.on 1 copy is set, and paper other than A4- ( pp. 2-3 to 2-8)size paper is set in the paper drawer/stackbypass.
MEMORY FULL
The machines memory is full becauseDivide the document and copy each part separately.collate copy or 2 on 1 copy was set when a If MEMORY FULL and PRESS OK KEY appear whilescanning documents using the ADF, the documentlarge document is loaded.being scanned stops in the ADF. In this case, press OKto make the document come out automatically.
6-4
6Message
Cause
Action
PLATEN/COVER IS OPENCLOSE PLATEN/COVER
The platen unit or toner supply is notclosed correctly.
Slide the platen unit to the original position, or closethe toner supply cover.
REC. PAPER JAMSLIDE PLATEN LEFT
There is a paper jam.
Clear the paper jam ( pp. 6-1 to 6-3) and reloadpaper in the paper drawer or stack bypass.
REMOVE DOC. ON GLASS
A document has been left on the platenglass.
Remove or change the document from the platen glass.
SCANNING
Memory is getting low during scanningbecause the document has many graphicsor photos.
When memory space becomes available as printingcontinues, the scanning resumes automatically.
START AGAIN
The paper in the paper drawer has run out,the toner has run out, the paper jams haveoccured, or the paper size setting is wringwhile the report is printing.
Load paper in the paper drawer, replace the tonercartridge with a new one, remove the jammed paper, orspecify the correct paper size, and reprint the report.
STOP KEY PRESSEDPRESS OK KEY
The document has stopped in the ADFbecause you pressed Stop/Reset whilescanning.
Press OK to make the document come outautomatically.
SUPPLY REC. PAPER
No paper is loaded in the paper drawer orstack bypass.
Load paper in the paper drawer or stack bypass( pp. 2-3, 2-8). Make sure the paper stack in thepaper drawer or stack bypass does not exceed theheight of the length guides claws or the paper limitguides respectively. ( pp. 2-3, 2-8)If you load paper while making copies, do not load adifferent paper size.
SYSTEM ERRORExxx*
An error of some kind has occurred in themachine.
Unplug the machine from the power supply and waitfor 10 minutes, then plug it in again. If this does notsolve the problem, unplug the machine and call yourservice representative.
TONER EMPTY
The toner is empty.
Replace the toner cartridge with a new one.( pp. 5-4)
TONER LEVEL LOW
The toner inside the toner cartridge isrunning low.
Prepare a new toner cartridge, or replace the tonercartridge with a new one. ( pp. 5-4)
WASTE TONER FULL
A waste toner in the drum unit is full.
Replace the drum unit with a new one. ( pp. 5-6)
MAKING SPACE IN MEMPLEASE WAIT
* xxx stands for a number.
6-5
Troubleshooting
6
Paper Feeding Problemsz Paper does not feed correctly.The paper drawer of stack bypass may contain too many sheets. Make sure the paper stack in the paper drawer or stack bypass does not exceed the height of the length guides claws or thepaper limit guide. ( pp. 2-3, 2-8)Paper may not be loaded correctly. Make sure the paper stack is loaded properly in the paper drawer or stack bypass, and that the length guide of the paper drawerand the slide guides of the stack bypass is adjusted correctly. ( pp. 2-3 to 2-9)
z Paper feeds skewed. (Printing is skewed.)Paper may not be loaded correctly. Make sure the paper stack is loaded properly in the paper drawer or stack bypass, and that the length guide of the paper drawerand the slide guide of the stack bypass is adjusted correctly. ( pp. 2-3 to 2-9) Make sure the paper exit path is clear.
z Multiple sheets feed into the machine at the same time.Paper may not be loaded correctly. Make sure the paper stack is loaded properly in the paper drawer or stack bypass, and that the length guide of the paper drawerand the slide guide of the stack bypass is adjusted correctly. ( pp. 2-3 to 2-9)Sheets of paper may be sticking together. Be sure to fan the paper stack before loading it in the paper drawer or stack bypass.This keeps the sheets of paper from stickingtogether.The paper drawer or stack bypass may contain too many sheets. Make sure the paper stack in the paper drawer or stack bypass does not exceed the height of the length guides claws or thepaper limit guides. ( pp. 2-3, 2-8) Do not force the paper stack into the paper drawer or stack bypass.Different types of paper may be loaded in the paper drawer or stack bypass. Load only one type of paper. Make sure you load paper that meets the paper requirements for the machine. ( Chapter 2)
z Transparencies do not feed correctly.Transparencies are loaded in the paper drawer. Do not load transparencies in the paper drawer. Load them in the stack bypass.Transparencies may not be loaded in the stack bypass correctly. Make sure they are loaded properly ( p. 2-8). The transparencies should be loaded one by one in the stack bypass.Transparencies for colour copiers may be loaded in the stack bypass. Do not use any transparencies for colour copiers. They will cause a paper jam. Please use transparencies recommended byCanon.
6-6
6z Repeated paper jams occur.The paper you are using may be causing the jams. Be sure to fan the paper stack before loading it in the paper drawer or stack bypass. This keeps the sheets of paper from stickingtogether. Check that the size, thickness and type of the paper you are using and your printing environment are within the specificationsof the machine. ( Chapter 2, p. 1-1)
z Envelopes do not feed correctly.The envelopes are loaded in the paper drawer. Do not load the envelopes in the paper drawer. Load them in the stack bypass.Envelopes may not be loaded correctly. Make sure the envelopes are loaded properly ( p. 2-9). Do not load more than 10 envelopes in the stack bypass.The envelopes you are using may not meet the requirements for the machine. Envelopes must be US COMMERCIAL 10, MONARCH, EUROPEAN DL, ISO-B5, ISO-C5, YOGATA #4, YOGATA #2envelopes. ( p. 2-9)
Copying Problemsz The machine will not make a copy.The toner cartridge may not be installed properly. Make sure the toner cartridge is installed properly. ( p. 5-4)
6Troubleshooting
The sealing tape may not be removed from the toner cartridge. Remove the sealing tape from the cartridge. ( p. 5-4)The paper drawer may not be inserted completely into the main unit. Insert the paper drawer as far as it will go. ( p. 2-3)The document may not have been loaded correctly. Remove the document, stack it if necessary, and load it in the ADF correctly. ( p. 3-4) Make sure the ADF is closed.Document may be left on the platen glass. Remove the document from the platen glass, and load it in the ADF again.
TONER EMPTY is displayed Replace the toner cartridge with a new one. ( p. 5-4)WASTE TONER FULL is displayed Replace the drum unit with a new one. ( p. 5-6)
z
MEMORY FULL or MAKING SPACE IN MEM appears in the LCD when making copies of a multiple-pagedocument.
Paper in the paper drawer of stack bypass may be run out. If there is no paper and the machines memory becomes insufficient during copying, MAKING SPACE IN MEM and SUPPLYREC. PAPER are displayed alternately. If paper is loaded, the copying resumes automatically.The document you are copying may have too many graphics or photos. When making copies of such documents, separate the documents into smaller stacks or feed them one by one.The machines memory is full. Print or delete any documents stored in memory ( Fax Guide) to free up space in the machines memory, then start again.
6-7
z If the documents have black streaks or appear dirty after you feed them in the ADF.The ADF roller is dirty. Clean the ADF roller. ( p. 5-3) For additional troubleshooting, Print Quality Problems.
Print Quality Problemsz The print quality is not what you expect; print is not clear, has missing dots or white streaks.The size, thickness and type of the paper you are using are not within the specifications of the machine. Check that the paper you are using is supported by the specifications of the machine. ( p. 2-1)The toner cartridge may not be installed properly. Make sure the toner cartridge is installed properly. ( . 54)The toner in the toner cartridge may be low. Replace it with a new one. ( p. 5-4)The copy exposure may not be adjusted correctly. Adjust exposure correctly. ( p. 4-5)
z Copies are dirty.The platen glass or rear side of the ADF/platen glass cover may be dirty. Clean the platen glass or rear side of the ADF/platen glass cover. ( p. 5-1, 5-2)The rollers inside the machine are dirty. Clean the rollers. ( p. 5-2)There may be a scratch on the drum unit. Replace the drum with a new one. ( p. 5-6)Condensation has built up inside the machine. Allow at least two hours for the machine to adjust to room temperature before attempting to use it.The machine may be installed in a location where the floor or foundation is unstable. Install the machine in a proper location. ( p. 1-1)
z Black lines are on the copyThe read area of the platen glass is dirty. Clean the read area of the platen glass. ( p, 5-2)
z Copies are too dark or too light.The copy exposure may not be adjusted correctly. Adjust the copy exposure correctly in the PRINT EXPOSURE of the COMMON SETTINGS of the Additional Functions.( p. 7-2)
TONER SAVER MODE may be set to ON in the COMMON SETTINGS of the ADDITIONAL FUNCTIONS. Set TONER SAVER MODE to OFF. ( p. 7-2)
6-8
6z The copy images are partly missing or shaded when you make copies on thick paper.
BYPASS PAPERTYPE or COPY POWER LEVEL of COMMON SETTINGS of ADDITIONAL FUNCTIONS may not be setcorrectly. Select SPECIAL PAPER 1 in BYPASS PAPERTYPE. ( p. 7-2) Set COPY POWER LEVEL to HIGH. ( p. 7-2)z The copy images are missing when you make copies on envelopes.
BYPASS PAPERTYPE of COMMON SETTINGS of ADDITIONAL FUNCTIONS may not be set correctly. Select SPECIAL PAPER 2 in BYPASS PAPERTYPE. ( p. 7-2)z The copy images are missing when you make copies using the 2 on 1 function.The documents may not be the A4 size. Be sure to use 2 sheets of A4 size documents when you make copies using the 2 on 1 function.
z The copy images are missing when you make copies. (only for the iR1230/iR1270F models)330 mm may be selected in MAX. SCAN LENGTH of COPY SETTINGS of ADDITIONAL FUNCTIONS. Select 356 mm in MAX. SCAN LENGTH. ( p. 7-3)
z The edges of copies are dirty when you make copies using the stack bypass.
STACK BYPASS SIZE of COMMON SETTINGS of ADDITIONAL FUNCTIONS may not be set correctly. Set STACK BYPASS SIZE to ON and specify the size. ( p. 7-2)Other mode except for TRACING PAPER in BYPASS PAPERTYPE of COMMON SETTINGS of ADDITIONALFUNCTIONS may be selected. Select TRACING PAPER. ( p. 7-2)
z There are shaded parts on the bottoms of copies using the platen glass. (only for the iR1230/iR1270Fmodels)
356 mm may be selected in MAX. SCAN LENGTH of COPY SETTINGS of ADDITIONAL FUNCTIONS. Select 330 mm in MAX. SCAN LENGTH. ( p. 7-3)z A copy of large-size document cannot be made using the platen glass. (only for the iR1230/iR1270Fmodels)
330 mm may be selected in MAX. SCAN LENGTH of COPY SETTINGS of the ADDITIONAL FUNCTIONS. Select 356 mm in MAX. SCAN LENGTH. ( p. 7-3)
6-9
Troubleshooting
6
z The copies are dirty only when you use thin paper or tracing paper.
Printing Problemsz The Alarm indicator flashes.The machine may have a paper jam. Clear the paper jam. ( pp. 6-1 to 6-3) If the machine has no paper jam, unplug the machine from the power supply and wait 10 minutes, then plug it in again. If theproblem is fixed, the Alarm indicator will turn off, and the LCD will return to standby mode. If the Alarm indicator remainslit, unplug the machine, and call your service representative.
z Printout does not match paper size.Paper may not be loaded and aligned correctly in the paper drawer of stack bypass. Make sure the paper is loaded and aligned correctly. ( pp. 2-3 to 2-9)
General Problemsz The machine has no power.The power cord may not be plugged in securely. Check that the power cord is plugged securely into the machine and into the wall outlet. Insert the