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IRapproaches

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    Unitary approach

    Pluralist approach

    Radical approach

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    There is only one source of authority:

    management.They own and, therefore,

    they controlEmployers perceive themselves as

    providers of job, income, and social

    security

    They believe that conflict is unnecessary

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    y The unitary approach is based on the

    assumptions that the organisation is, an

    integrated group of people with a single

    authority/ loyalty structure and a set of common values, interests and objectives shared

    by all members of the organisation

    y Managements prerogative is regarded as

    legitimate, rational and accepted and any

    opposition to it is seen as irrational

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    y Is based on the assumption that the

    organisation is composed of individuals whomake up distinct sectional groups, each with its

    own interests,objectives,and leadership

    y This approach views conflict as inevitable

    because of involvement of various stakeholdersand their respective organisations in

    determining the rules of employment

    y Stakeholders have their own bases of authority,

    and whenever there are separate sources ofauthority, there is the risk of conflict

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    Contrary to the unitary approach, the pluralisticapproach sees conflicts between management

    and employees as rational and inevitable

    The belief among pluralists is that conflict is

    necessary, but it can and needs to be managedand resolved

    The essential feature of this approach lies in the

    recognition of diverging interests between

    employees,employers and the state

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    y The pluralistic approach accepts the legitimacyof employees combining in formal

    organisations to express their interest,influence management decisions inorder toachieve their objectives

    y This approach recognizes that labour problems

    or issues do not relate only to conflict betweenemployers and employees. They include manyother forms of problems such as lowproductivity, absenteeism, high turnover etc.

    y Collective bargaining is one of the means usedfor conflict resolution

    y In pluralism, both parties strive to exerciseeconomic as well as political power

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    y Class oriented/ Marxist perspectives

    y Concentrates on the nature of the society

    surrounding the organization

    y

    Emphasizes the class structure in society formsas an important part of industrial relations and

    therefore is concerned with workers and the

    working class as well as with unions and

    collective bargaining

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    y Production system is privately owned and is

    motivated by profit

    y Control over production is exercised by

    managers who are agents of owners

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    Class conflict is the source of societal change,

    without such change the society would stagnate

    Class conflict arises primarily from the

    disparity in the distribution of and access toeconomic power within the society

    Social and political conflict in whatever form is

    merely an expression of the underlying

    economic conflict within the society

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    Growth of trade unionism is seen as an

    inevitable employee response to capitalism

    Wherein trade unions not only enhance the

    collective industrial power by reducingcompetition between individual employees, but

    also provide a focus for the expression and

    protection of the interests of the working class

    Trade unionism and industrial relations maybe viewed as political activities associated with

    the development of the working class

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    Unitarism- human relations traditions

    Pluralism- organized collective

    bargainingRadical- shop-floor discontent

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    The interaction among the stakeholders in IR is

    characterized by balance of power

    In highly regulated IR environment, state will

    be dominant Market driven economy-employer dominate

    Socialist economy- Trade union dominate

    Dominance-submission syndrome in which

    dominant stakeholder tends to control the IR

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    Signifies that the stake holders engage in a

    contest

    Steering the choice making processes and

    choices Pressure tactics coupled with employment of

    leverages like litigation and direct action go

    hand in hand with the reaction of the

    dominated to protect threatened interest

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    The dominant stake holder manages

    interaction with less dominant and

    dominated stakeholders by makingconcessions to buy peace on an ad-hoc

    situational basis

    Divide-and rule policy

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    Less dominant stake holder through

    mechanism of choice making as well as choices

    are influenced to favour the dominant

    stakeholders. The collusive character of the interaction leads

    to the compromise of the interests of the less

    dominant stake holder groups.

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    ATransformational Process Model

    Here the stakeholder responds

    appropriatelyChanges not only involves structural

    changes and systematic innovations

    But it also involves change of mindset and

    values of the interacting stake holders

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    John Dunlop developed it in 1958.

    Analyses IR systems as a sub-system of society

    The theory attempts to provide tools of analysis for

    interpretation and understanding of the widestpossible range of industrial relations facts and

    activities.

    The theory tries to explain why particular rules are

    established in a particular industrial relation system.

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    The systems theory is divided into four inter-related

    components namely:

    Actors;

    certain contexts ; an ideology which binds the IR system together

    and a body of rules created to govern the actors at the

    workplace and work community.

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    The actors are divided into three main groups;

    (a) Hierarchy of management

    (b) Hierarchy of non-management employees

    and their representatives (usually trade unionmembers),and

    (c) Specialized government agencies

    concerned with industrial relation.

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    Employers

    Managers

    Trade unionsEmployees

    Customers

    Share holders

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    The technological characteristices of the organisation,

    the workplace and work community.

    The market or budgetary constraints which impinge on

    the actors The locus and distribution of power in the larger

    society

    The actors set rules and regulations for the workplaceand work community.

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    Pay and conditions

    Productivity

    Conflict

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    Managerial regulations

    Collective bargaining

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    IR = f (a,t,m,p,i)

    a= Actors- Labour, Employers,Govt

    t= Technological context

    m= market context

    p= Power context

    i= ideological context that helps to bind

    them together

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    Business

    Govt

    Labour

    Economic factors

    Technological factors

    Sociopolitical factors

    National environmentGlobal environment

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    This theory regards IR primarily as a process of

    converting conflict into regulation

    IR thus involves all aspects of job regulation,

    the making and administering of the rules,which regulate employment relationships

    regardless of whether they are seen as being

    formal or informal,structured or unstructured

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    Proponent of this theory is Keith Davis

    According to him, human relations are the

    integration of people into a work situation that

    motivates them to work together productively,cooperatively and with economic,

    psychological and social satisfactions

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    According to him, goals of human relations are:

    To get people to produce

    To cooperate through mutuality of interest and

    To gain satisfaction from their relationships

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    Gandhiji had immense faith in the goodness of

    man and he believed that many of the evils of

    the modern world have been brought about by

    wrong systems and not by wrong individualsAtrustee is one who holds property in trust for

    another/others

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    It becomes trusteeship when a company

    accepts its total responsibility and when

    managements role becomes that of balancing

    all the claims upon the company on the basis ofseeking justice as the aim of business

    Gandhi believed that people should keep the

    minimum of wealth for themselves to be able to

    lead a life that millions lead and give up therest to be held in trust for the greatest good of

    all.

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    The First Five-year plan emphasized the need

    for industrial peace

    Plan emphasized two principles

    Plan encouraged mutual settlement, collectivebargaining and voluntary arbitration, workers

    right of association

    Apartnership in constructive endeavour to

    promote the satisfaction of the economic needsin the best possible manner

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    y The plan stressed the need for a statutorymachinery to settle disputes

    y Setting up of tripartite bodies , Indian LabourConference, Standing Labour Committee,Industrial committees

    y Need for Systematic grievance procedure andWorks committee, voluntary arbitration, JointManagement Councils, Workers education,

    apprentice training were highlightedy Trusteeship and non-violence became the cardinal

    principles

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    It was observed that the inadequate

    implementation and enforcement of awards

    and agreements had been a source of friction

    between labour and management.Avoidance of dispute at all levels, including the

    last stage of negotiations

    Suggested penalties for non-compliance in the

    implementation and enforcement of awardsand agreements

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    ACode of Discipline in industry was

    agreed

    It suggested restrictions on the number

    of outsiders who serve as office bearers

    of unions

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    Stressed on moral rather than on legal

    sanctions for the settlement of disputes

    Voluntary arbitration is given more prominence

    Scheme ofJoint Management Councils wereintroduced

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    Healthy trade union movement for better

    labour-management relations

    Emphasis on collective bargaining and

    productivity

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    Strengthening IR and conciliation machinery

    Better enforcement of labour legislations

    Research in labour relations and labour laws

    Imparting training to labour officers Undertaking studies to improve productivity

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    Effective arrangements should be made

    for the settlement of inter-union disputes

    and to discourage unfair practices and

    irresponsible conduct

    The WPM should be made the vehicle of

    transforming attitudes of both employers

    and workers with a view of establishing acorporate culture

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    There is considerable scope for

    improvement in IR which would obviate

    the need for strikes and the justification

    for lockouts

    In the proper management of industrial

    relations the responsibility of unions and

    employees has to be identified and inter-union rivalry and intra union divisions

    should be avoided

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    Labour participation in management is a

    means of bringing about a state of

    industrial democracy.

    The need to bring forward a suitable

    legislation for effective implementation

    of the scheme has been felt.

    Besides legislation, proper education andtraining of workers and cooperation from

    both employers and employees to

    overcome problems arising out of the 48

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    Attempts to create conditions for

    improvement in labour productivity and

    for provision of social security to

    supplement the operations of the labour

    market.

    The resources have been directed

    through the plan programmes towardsskill formation and development,

    exchange of information on job

    opportunities, monitoring of working 49

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    The planning commission observed that

    the situation of surplus labour, coupled

    with the employment of most of the

    workers in the unorganised segments of

    the economy, has given rise to unhealthy

    social practices like bonded labour, child

    labour, and adverse working conditionsfaced by the migrant labour.

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    Reforms in labour laws and

    strengthening the welfare boards

    constituted for unorganized sector

    workers.While seeking to abolish child labour

    and bonded labour, the State proposed to

    arrest rural to urban migration of labourby a combined package that included

    promoting manufacturing and service

    sectors so as to create employment

    opportunities for educated youth and 51

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    To promote the welfare of labour both in

    organised and unorganized sectors with

    special emphasis on the latter

    To carry out reforms in labour laws in

    consonance with technological

    advancement and industrialisation

    To provide safety net for labour by strictenforcement of labour laws as well as

    providing health care and social security

    to workers.52

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    To encourage establishment ofIndustrial

    Training Institutes to cover all areas

    especially rural and semi-urban as well

    as all the sections of the people

    particularly the vulnerable ones, so as to

    enable them to acquire technical skills

    and secure employment opportunities forensuring inclusive development.

    To render Vocational Guidance Services

    including dissemination of information 53

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    Labour & their representative organisations

    (TU)

    Employers & their representative organisations

    State & its agencies intervening throughlabour laws

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    Labour & their representative organisations

    (TU)

    Employers & their representative organisations

    State & its agencies intervening throughlabour laws

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    Micro to macro focus

    Bargaining to sharing

    Developmental role

    Openness and transparency

    Effective utilisation of alternative forums

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    Accept- flexible work practices

    Share management of company

    Grow- As a partner

    Towards e-unions

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    Usually named as EmployersAssociations

    Awareness creation

    Training consultancy services

    Referral services/ data services Publication/ experience sharing

    Legal advice/ assistance

    Social service

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    Federation ofIndian Chamber ofCommerceand Industry

    Associated Chambers of

    Commerce

    Confederation ofIndianIndustries

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    Policies and practices

    From dispute resolution to social and economic

    development

    Labour policies and labour legislations to coverunorganised sectors in a big way

    Address the problems of diverse labour force-

    female worker, child labour, unorganised

    labour and migrant labour from India andabroad

    Emphasis on social justice and economic

    growth