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Unitary approach
Pluralist approach
Radical approach
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There is only one source of authority:
management.They own and, therefore,
they controlEmployers perceive themselves as
providers of job, income, and social
security
They believe that conflict is unnecessary
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y The unitary approach is based on the
assumptions that the organisation is, an
integrated group of people with a single
authority/ loyalty structure and a set of common values, interests and objectives shared
by all members of the organisation
y Managements prerogative is regarded as
legitimate, rational and accepted and any
opposition to it is seen as irrational
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y Is based on the assumption that the
organisation is composed of individuals whomake up distinct sectional groups, each with its
own interests,objectives,and leadership
y This approach views conflict as inevitable
because of involvement of various stakeholdersand their respective organisations in
determining the rules of employment
y Stakeholders have their own bases of authority,
and whenever there are separate sources ofauthority, there is the risk of conflict
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Contrary to the unitary approach, the pluralisticapproach sees conflicts between management
and employees as rational and inevitable
The belief among pluralists is that conflict is
necessary, but it can and needs to be managedand resolved
The essential feature of this approach lies in the
recognition of diverging interests between
employees,employers and the state
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y The pluralistic approach accepts the legitimacyof employees combining in formal
organisations to express their interest,influence management decisions inorder toachieve their objectives
y This approach recognizes that labour problems
or issues do not relate only to conflict betweenemployers and employees. They include manyother forms of problems such as lowproductivity, absenteeism, high turnover etc.
y Collective bargaining is one of the means usedfor conflict resolution
y In pluralism, both parties strive to exerciseeconomic as well as political power
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y Class oriented/ Marxist perspectives
y Concentrates on the nature of the society
surrounding the organization
y
Emphasizes the class structure in society formsas an important part of industrial relations and
therefore is concerned with workers and the
working class as well as with unions and
collective bargaining
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y Production system is privately owned and is
motivated by profit
y Control over production is exercised by
managers who are agents of owners
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Class conflict is the source of societal change,
without such change the society would stagnate
Class conflict arises primarily from the
disparity in the distribution of and access toeconomic power within the society
Social and political conflict in whatever form is
merely an expression of the underlying
economic conflict within the society
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Growth of trade unionism is seen as an
inevitable employee response to capitalism
Wherein trade unions not only enhance the
collective industrial power by reducingcompetition between individual employees, but
also provide a focus for the expression and
protection of the interests of the working class
Trade unionism and industrial relations maybe viewed as political activities associated with
the development of the working class
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Unitarism- human relations traditions
Pluralism- organized collective
bargainingRadical- shop-floor discontent
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The interaction among the stakeholders in IR is
characterized by balance of power
In highly regulated IR environment, state will
be dominant Market driven economy-employer dominate
Socialist economy- Trade union dominate
Dominance-submission syndrome in which
dominant stakeholder tends to control the IR
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Signifies that the stake holders engage in a
contest
Steering the choice making processes and
choices Pressure tactics coupled with employment of
leverages like litigation and direct action go
hand in hand with the reaction of the
dominated to protect threatened interest
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The dominant stake holder manages
interaction with less dominant and
dominated stakeholders by makingconcessions to buy peace on an ad-hoc
situational basis
Divide-and rule policy
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Less dominant stake holder through
mechanism of choice making as well as choices
are influenced to favour the dominant
stakeholders. The collusive character of the interaction leads
to the compromise of the interests of the less
dominant stake holder groups.
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ATransformational Process Model
Here the stakeholder responds
appropriatelyChanges not only involves structural
changes and systematic innovations
But it also involves change of mindset and
values of the interacting stake holders
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John Dunlop developed it in 1958.
Analyses IR systems as a sub-system of society
The theory attempts to provide tools of analysis for
interpretation and understanding of the widestpossible range of industrial relations facts and
activities.
The theory tries to explain why particular rules are
established in a particular industrial relation system.
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The systems theory is divided into four inter-related
components namely:
Actors;
certain contexts ; an ideology which binds the IR system together
and a body of rules created to govern the actors at the
workplace and work community.
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The actors are divided into three main groups;
(a) Hierarchy of management
(b) Hierarchy of non-management employees
and their representatives (usually trade unionmembers),and
(c) Specialized government agencies
concerned with industrial relation.
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Employers
Managers
Trade unionsEmployees
Customers
Share holders
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The technological characteristices of the organisation,
the workplace and work community.
The market or budgetary constraints which impinge on
the actors The locus and distribution of power in the larger
society
The actors set rules and regulations for the workplaceand work community.
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Pay and conditions
Productivity
Conflict
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Managerial regulations
Collective bargaining
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IR = f (a,t,m,p,i)
a= Actors- Labour, Employers,Govt
t= Technological context
m= market context
p= Power context
i= ideological context that helps to bind
them together
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Business
Govt
Labour
Economic factors
Technological factors
Sociopolitical factors
National environmentGlobal environment
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This theory regards IR primarily as a process of
converting conflict into regulation
IR thus involves all aspects of job regulation,
the making and administering of the rules,which regulate employment relationships
regardless of whether they are seen as being
formal or informal,structured or unstructured
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Proponent of this theory is Keith Davis
According to him, human relations are the
integration of people into a work situation that
motivates them to work together productively,cooperatively and with economic,
psychological and social satisfactions
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According to him, goals of human relations are:
To get people to produce
To cooperate through mutuality of interest and
To gain satisfaction from their relationships
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Gandhiji had immense faith in the goodness of
man and he believed that many of the evils of
the modern world have been brought about by
wrong systems and not by wrong individualsAtrustee is one who holds property in trust for
another/others
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It becomes trusteeship when a company
accepts its total responsibility and when
managements role becomes that of balancing
all the claims upon the company on the basis ofseeking justice as the aim of business
Gandhi believed that people should keep the
minimum of wealth for themselves to be able to
lead a life that millions lead and give up therest to be held in trust for the greatest good of
all.
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The First Five-year plan emphasized the need
for industrial peace
Plan emphasized two principles
Plan encouraged mutual settlement, collectivebargaining and voluntary arbitration, workers
right of association
Apartnership in constructive endeavour to
promote the satisfaction of the economic needsin the best possible manner
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y The plan stressed the need for a statutorymachinery to settle disputes
y Setting up of tripartite bodies , Indian LabourConference, Standing Labour Committee,Industrial committees
y Need for Systematic grievance procedure andWorks committee, voluntary arbitration, JointManagement Councils, Workers education,
apprentice training were highlightedy Trusteeship and non-violence became the cardinal
principles
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It was observed that the inadequate
implementation and enforcement of awards
and agreements had been a source of friction
between labour and management.Avoidance of dispute at all levels, including the
last stage of negotiations
Suggested penalties for non-compliance in the
implementation and enforcement of awardsand agreements
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ACode of Discipline in industry was
agreed
It suggested restrictions on the number
of outsiders who serve as office bearers
of unions
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Stressed on moral rather than on legal
sanctions for the settlement of disputes
Voluntary arbitration is given more prominence
Scheme ofJoint Management Councils wereintroduced
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Healthy trade union movement for better
labour-management relations
Emphasis on collective bargaining and
productivity
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Strengthening IR and conciliation machinery
Better enforcement of labour legislations
Research in labour relations and labour laws
Imparting training to labour officers Undertaking studies to improve productivity
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Effective arrangements should be made
for the settlement of inter-union disputes
and to discourage unfair practices and
irresponsible conduct
The WPM should be made the vehicle of
transforming attitudes of both employers
and workers with a view of establishing acorporate culture
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There is considerable scope for
improvement in IR which would obviate
the need for strikes and the justification
for lockouts
In the proper management of industrial
relations the responsibility of unions and
employees has to be identified and inter-union rivalry and intra union divisions
should be avoided
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Labour participation in management is a
means of bringing about a state of
industrial democracy.
The need to bring forward a suitable
legislation for effective implementation
of the scheme has been felt.
Besides legislation, proper education andtraining of workers and cooperation from
both employers and employees to
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Attempts to create conditions for
improvement in labour productivity and
for provision of social security to
supplement the operations of the labour
market.
The resources have been directed
through the plan programmes towardsskill formation and development,
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The planning commission observed that
the situation of surplus labour, coupled
with the employment of most of the
workers in the unorganised segments of
the economy, has given rise to unhealthy
social practices like bonded labour, child
labour, and adverse working conditionsfaced by the migrant labour.
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Reforms in labour laws and
strengthening the welfare boards
constituted for unorganized sector
workers.While seeking to abolish child labour
and bonded labour, the State proposed to
arrest rural to urban migration of labourby a combined package that included
promoting manufacturing and service
sectors so as to create employment
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To promote the welfare of labour both in
organised and unorganized sectors with
special emphasis on the latter
To carry out reforms in labour laws in
consonance with technological
advancement and industrialisation
To provide safety net for labour by strictenforcement of labour laws as well as
providing health care and social security
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To encourage establishment ofIndustrial
Training Institutes to cover all areas
especially rural and semi-urban as well
as all the sections of the people
particularly the vulnerable ones, so as to
enable them to acquire technical skills
and secure employment opportunities forensuring inclusive development.
To render Vocational Guidance Services
including dissemination of information 53
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Labour & their representative organisations
(TU)
Employers & their representative organisations
State & its agencies intervening throughlabour laws
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Labour & their representative organisations
(TU)
Employers & their representative organisations
State & its agencies intervening throughlabour laws
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Micro to macro focus
Bargaining to sharing
Developmental role
Openness and transparency
Effective utilisation of alternative forums
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Accept- flexible work practices
Share management of company
Grow- As a partner
Towards e-unions
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Usually named as EmployersAssociations
Awareness creation
Training consultancy services
Referral services/ data services Publication/ experience sharing
Legal advice/ assistance
Social service
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Federation ofIndian Chamber ofCommerceand Industry
Associated Chambers of
Commerce
Confederation ofIndianIndustries
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Policies and practices
From dispute resolution to social and economic
development
Labour policies and labour legislations to coverunorganised sectors in a big way
Address the problems of diverse labour force-
female worker, child labour, unorganised
labour and migrant labour from India andabroad
Emphasis on social justice and economic
growth