Irish Water :Programme Overview

&

Domestic Metering Programme

06th June ’13

Paul Ahern

litres

of water to make one sheet of paper

litres

of water to make one glass of wine

litres

of water to build a car

litres

of water to make one apple

litres

of water to make one kg of pork

Water is used as an essential input for producing many goods and

services across the economy…… but how much do you think?

Source: www.waterfootprint.org

10

125

5990

400000

109

10 litres of

water to make one sheet of paper

40 litres

of water to make one slice of bread

91 litres

of water to make one pound of plastic

109 litres

of water to make one glass of wine

1700 litres

of water to make one bar of

chocolate

10855 litres

of water to make one pair of

jeans

400000 litres

of water to build a car

125 litres

of water to make one apple

130 liters

of water to make one cup of coffee

1300 litres

of water to make one kg of

wheat

2500 litres

of water to make one cotton shirt

5990 litres

of water to make one kg of pork

17000 litres

of water for one pair of leather

shoes

15400 litres

of water to make one kg of

beef

10m litres

a 100,000 sq. ft multi-storey structure

8-15m litres

daily in a microchip mfg plant

300000 litres

to produce one ton of steel

1000-4000 liters

of water to make

one liter of diesel

290 litres

of water to make one kg of

potatoes

80 litres

of water per dollar of industrial

product

Source: www.waterfootprint.org

Water is used as an essential input for producing many goods and

services across the economy…… but how much do you think?

Background – The story so far...

Irish Water assigned to Bord

Gais

“Irish Water: Phase 1 Report”

submitted by PWC to Department

“Irish Water a

low cost low risk solution”

Bord Gais proposal presentation

to Department

“Water

Reform in Ireland” submitted

“Organisational

Capabilities for Irish Water”

Submitted

Aug 2011

Nov2011

Jan2012

Feb2012

April2012

May2012

12 week Blueprint & Planning Phase

started

4

Aug 2012

Project Initiation Document (PID)

presented to DECLG

Programme Mobilisation

Commences

On Boarding Resources

Sep 2012

TODAY

Nov 2012

19 Days to Go - Live

Procurement of Programme

Delivery Services

Irish Water Objectives

• Establish Irish Water as a legal entity and develop a regulatory framework for Irish Water and the water industry

• Develop a financial model and funding plan for Irish Water to ensure that it can achieve self-funding

• Establish the Irish Water brand and define how it will engage with Customers • Develop the existing commercial landscape which will become part of Irish Water• Develop the business capabilities required for a water utility to deliver an effective and

efficient service • Establish the organisation structure to support the operating model of Irish Water and

define the employee relations strategy relating to impacted staff• Manage the transition integration approach for DECLG and Local Authority staff into Irish

Water and manage the impact on pensions that may arise from the same• Manage the roll out of meters across the country • Manage the take on of the capital investment plan from the Local Authorities• Develop a strategy to drive efficiencies across the business over time• Develop a strategic plan for Irish Water, looking at the long term goals of the enduring

organisation

5

6

Projects Overview

1. Metering 2. Capital Investment Programme3. Strategic Plan for Irish Water4. Operations and Business Efficiencies5. HSQE

Organisation Establishment Function Establishment

1. Org Design & Development2. Employee Relations3. Transition & Integration of LA & DECLG Staff4. Pensions

Business Capability

1. Customer Capability2. Work & Asset Management3. Support Services4. IT Infrastructure

Company Establishment

1. Finance2. Governance & Regulation3. Due Diligence4. Commercial & SLA 5. Customer Engagement & Brand Development6. Facilities

Corporate Structure

IW – Key Milestones

7

M1 M2Launch Day 1 Registration and

Metering Day 1

M3Asset owner &

Asset Manager 1

M4 M5

Billing Day 2 Asset owner & Asset Manager 2

M6

End State 1

Why BGE ?

2. NTP Networks Transformation Project • New way of Working

• Asset Centric• Mobile• Field Based• Planned / Scheduled Work

3. WAM Work and Asset Management / Field Mobilisation• New Processes & Systems

• GE Smallworld GIS / Click Schedule / Syclo / Maximo

4. Customer Capability• Billing• Call Centre

1. Low Cost – Low Risk Solution

Maximo

Received Status Update & Timestamp

o Site Setup

o Safety Assessments

o Site Inductions

Begin Work

On Site

Travel Time

Status Update & Timestamp

Completion /Partial Completion

Completion DataStatus Update & Timestamp

• Labour & Materials actuals• Schedule of rates• Raise new work• Asset updates

Reject / Accept

Status Update & Timestamp

Rejected work may be re-assigned by the Dispatcher

Execute Work Steps

o Step 1

o Step 2

o Step 3

o Step 4

Field worker can Suspend active work, for example to attend to an emergency job

Dispatcher

Syclo

Data Capture / Fault Codes / Meter Reads / Calibrations / etc.

Integrated Camera

Integrated Barcode Scanner

How BGE / IW Execute Work

Work Execution

Completed Work Order

Work Order Closure

Receipt & QA of hard copy Documents

Notification sent to Customer / Shipper / 3rd Party

OPC Integration for Labour/Time

Materials actuals to Inventory

Initiate Work:• Follow-on work completed• Follow-on work raised• Work request raised

Asset Updates:• Commissioning• Decommissioning• Asset information

Contractor Payments

Work Order Completion

IW Domestic Metering Project – Regional ApproachBGE will appoint at least 3 and a maximum of 8 economic operators across 8

geographical regions

Irish Water Programme11

County Dublin – 18%

South-East – 11%

Midlands – 11%

South-West – 15%

North-West – 10%

Dublin City – 11%

North-East – 11%

West – 12%

% Connections per region

Irish Water Programme12

Metering Programme Phase I Journey : The Scope

In Scope• Installing single concentric (screw-in) water meters with AMR’s in external boundary

boxes to every domestic property in Ireland with the following exceptions

Out of Scope (in Phase 1)• All properties in apartment

blocks• All properties in ‘Gated

Communities’• Any properties in ‘Ghost

Estates’• Non Domestic

• Mixed Non Domestic /Domestic Use

• Private Group Schemes• Public Group Schemes• Back yard Services• Shared Supply• Connection inaccessible

• Defective Supply Pipe• Derelict • Under Construction• Unsuitable Ground• Low Pressure• Private Wells• Works in specialist paving*

Irish Water Programme13

IW Metering Programme Phase IChallenges & Solution

Challenge 1: • Identifying All of the In Scope

and Out of Scope Properties

Solution 1: • Local Authority Use of GIS and

GI Data including GeoDirectory and OSi

• LA Classification 1,2,3,4

Challenge 2: • Identify which in Scope

properties were suitable for a Phase 1 Meter Installation

Solution 2: • Local Authorities Pre -

Installation Survey • Provision of detailed Survey to

IW based on Geo Building ID

Challenge 3: • Selecting Suitable properties

and assigning into Efficient Work Packages

Solution 3: • Translating LA Survey into IW

Meter Rollout Job Plan type• LA Survey linked to IW

Connection Point/Premise by common GeoDirectory Address Point ID

LA Pre-Survey Cleanse Exercise – Identify In Scope / Out of Scope properties

Local Authority Status Total No. of Premises Premises to SurveyCarlow Survey Started 25,352 16,546 65.27%Cavan Survey Started 37,240 14,440 38.78%Clare Survey Started 61,336 39,369 64.19%Cork City Survey Started 62,242 44,475 71.45%Cork Co Co Survey Started 185,964 129,199 69.48%Dublin City Survey Started 259,081 157,296 60.71%Dun Laoghaire/Rathdown No Data ReceivedDonegal No Data ReceivedFingal Survey Started 110,818 84,602 76.34%Galway City No Data ReceivedGalway Co Co Survey Started 83,880 44,651 53.23%Kerry Survey Started 80,826 57,213 70.79%Kildare Survey Started 84,609 80,869 95.58%Kilkenny Survey Started 42,896 21,484 50.08%Laois Survey Started 35,309 21,911 62.06%

Leitrim Survey Started 19,669 9,872 50.18%Limerick City No Data ReceivedLimerick Co Co Survey Started 63,825 44,969 70.46%Longford Survey Started 20,619 13,519 65.57%Louth Survey Started 56,209 37,061 65.93%Mayo Survey Started 72,925 35,387 48.53%Meath Survey Started 75,832 50,425 66.50%Monaghan Survey Started 28,345 11,172 39.41%North Tipperary Survey Started 34,164 21,776 63.74%Offaly Survey Started 33,415 17,944 53.70%Roscommon No Data ReceivedSligo No Data Received South Dublin Survey Started 104,612 84,057 80.35%South Tipperary Survey Started 42,044 38,380 91.29%Waterford City Cleanse Complete 25,103 18,846 75.07%Waterford Co Co Survey Started 32,533 23,407 71.95%Westmeath Survey Started 40,481 28,220 69.71%Wexford Survey Started 73,257 47,737 65.16%Wicklow Survey Started 59,361 41,021 69.10%

6 1 27No Pre-Survey Data

Received

Pre-Survey

Exercise Complet

e

Surveys

Started

Local Authority Pre-Survey Cleanse ExerciseLocal Authority Status Total No. of Premises Premises to SurveyCarlow Survey Started 25,357 16,551 65.27%Cavan Survey Started 37,250 14,490 38.90%Clare Survey Started 61,336 39,369 64.19%Cork City Survey Started 62,242 44,474 71.45%Cork Co Co Survey Started 186,112 129,413 69.54%Dublin City Survey Started 259,081 157,298 60.71%Dun Laoghaire/Rathdown Survey Started 91,003 65,407 71.87%Donegal No Data Received Fingal Survey Started 110,819 84,319 76.09%Galway City No Data Received Galway Co Co Survey Started 83,887 44,674 53.25%Kerry Survey Started 80,848 52,234 64.61%Kildare Survey Started 84,625 65,945 77.93%Kilkenny Survey Started 42,899 21,510 50.14%Laois Survey Started 35,339 21,385 60.51%Leitrim Survey Started 19,685 9,897 50.28%Limerick City Survey Started 27,553 17,470 63.41%Limerick Co Co Survey Started 63,862 44,688 69.98%Longford Survey Started 20,663 13,585 65.75%Louth Survey Started 56,209 37,061 65.93%Mayo Survey Started 72,925 35,474 48.64%Meath Survey Started 75,834 50,427 66.50%Monaghan Survey Started 28,345 11,219 39.58%North Tipperary Survey Started 34,170 21,782 63.75%Offaly Survey Started 33,415 18,303 54.77%Roscommon Survey Started 34,025 26,432 77.68%Sligo Survey Started 36,043 33,412 92.70%South Dublin Survey Started 104,612 84,032 80.33%South Tipperary Survey Started 42,044 38,380 91.29%Waterford City Survey Started 25,104 18,970 75.57%Waterford Co Co Survey Started 32,534 23,407 71.95%Westmeath Survey Started 40,481 28,220 69.71%Wexford Survey Started 73,263 47,747 65.17%Wicklow Survey Started 59,369 41,029 69.11%

2 0 32No Pre-Survey Data

Received

Pre-Survey

Exercise Complet

e

Surveys

Started

Local Authority Pre Installation Survey - % Complete % Complete

WEXFORD COUNTY COUNCIL 42.49%

KERRY COUNTY COUNCIL 39.70%

CARLOW COUNTY COUNCIL 37.31%

NORTH TIPPERARY COUNTY COUNCIL 36.41%

MONAGHAN COUNTY COUNCIL 25.46%

FINGAL COUNTY COUNCIL 22.67%LAOIS COUNTY COUNCIL 19.80%WESTMEATH COUNTY COUNCIL 19.32%LIMERICK COUNTY COUNCIL 12.89%KILDARE COUNTY COUNCIL 11.26%KILKENNY COUNTY COUNCIL 10.41%MEATH COUNTY COUNCIL 9.92%CAVAN COUNTY COUNCIL 9.82%WICKLOW COUNTY COUNCIL 7.42%LONGFORD COUNTY COUNCIL 6.56%CORK COUNTY COUNCIL 6.05%LEITRIM COUNTY COUNCIL 5.58%OFFALY COUNTY COUNCIL 5.47%WATERFORD COUNTY COUNCIL 4.35%SOUTH TIPPERARY COUNTY COUNCIL 3.47%SOUTH DUBLIN COUNTY COUNCIL 3.08%MAYO COUNTY COUNCIL 1.51%GALWAY COUNTY COUNCIL 1.44%DUBLIN CITY COUNCIL 0.86%CORK CITY COUNCIL 0.14%LOUTH COUNTY COUNCIL 0.07%CLARE COUNTY COUNCIL 0.03%WATERFORD CITY COUNCIL 0.00%Grand Total 10.74%

Local Authority Surveys – Details(Green columns indicate a boundary box / meter job. Amber indicates meter only job)

B/Y Com S - Presumed

B/Y Com S - Verified

BB Found - BB may be useable

BB Found - Install BB at new location

BB Found - Install BB at same location

BB Found - Location to be determined

BB Private - Unsurveyable

DC from CS - Presumed

DC from CS - Verified

Existing meter may be useable

Group Scheme Supply

No Property

Non Dom Prop - Metered

Non Dom Prop - Unmetered

Nothing Found - Investigation Required

Other Shared Service

Presumed Location - Investigation Required

Presumed Service Location - Install BB at indicated Location

Presumed Service Location - Install BB at new Location

Presumed Service Location - Location to be determined

Private Supply

SC Private - Unsurveyable

Shared SC - Presumed

Shared SC - Verified

Stop Cock found - Install BB at new location

Stop Cock found - Install BB at same location

Stop Cock Found - Location to be determined

Grand Total

CARLOW COUNTY COUNCIL 642 903 51 2 1,292 1 41 2 25 1 3,214 6,174CAVAN COUNTY COUNCIL 1,031 14 1 15 59 1 16 282 1,419CLARE COUNTY COUNCIL 2 1 5 2 1 1 12CORK CITY COUNCIL 4 60 64CORK COUNTY COUNCIL 3,361 26 7 14 397 1 1 43 3,879 90 7,819DUBLIN CITY COUNCIL 274 4 3 115 959 1 1,356FINGAL COUNTY COUNCIL 1,868 94 93 55 2 1,268 1 10 8 785 14,991 1 19,176GALWAY COUNTY COUNCIL 20 9 5 2 8 60 2 212 5 3 4 7 32 257 15 641KERRY COUNTY COUNCIL 242 1,092 1,428 1 9 2 14 1 110 2 6 784 35 3,887 9 87 3 2 22 1,393 51 31 111 12,607 2 21,931KILDARE COUNTY COUNCIL 12 68 1,124 8 1,212 2 23 9 393 3 8 11 4 26 12 70 6,117 1 9,103KILKENNY COUNTY COUNCIL 763 3 24 46 40 365 9 2 10 973 2 2,237LAOIS COUNTY COUNCIL 524 1 60 1,882 861 12 1 2 992 5 4,340LEITRIM COUNTY COUNCIL 132 1 2 335 1 19 4 57 551LIMERICK COUNTY COUNCIL 102 1 58 402 5,234 5,797LONGFORD COUNTY COUNCIL 11 114 1 26 30 4 2 95 45 27 151 1 1 3 54 5 9 16 293 888LOUTH COUNTY COUNCIL 16 11 27MAYO COUNTY COUNCIL 77 2 11 286 13 3 1 15 128 536MEATH COUNTY COUNCIL 909 3 71 2 15 1 100 3 1 29 3,857 10 5,001MONAGHAN COUNTY COUNCIL 63 860 26 3 280 601 5 11 71 2 35 882 5 2,844NORTH TIPPERARY COUNTY COUNCIL 515 11 1 3,089 1,057 108 43 149 145 2,810 1 7,929OFFALY COUNTY COUNCIL 279 3 9 545 76 4 66 982SOUTH DUBLIN COUNTY COUNCIL 87 1 22 76 6 3 2,393 2,588SOUTH TIPPERARY COUNTY COUNCIL 252 1 459 3 386 1 2 1 4 222 1,331WATERFORD COUNTY COUNCIL 185 2 71 1 363 14 3 379 1 1,019WESTMEATH COUNTY COUNCIL 3,299 28 24 803 8 1,288 2 5,452WEXFORD COUNTY COUNCIL 425 1,259 6,558 117 24 2 30 2 515 9 184 154 1,956 35 1 67 118 22 32 54 184 22 260 8,256 20,286WICKLOW COUNTY COUNCIL 264 2 959 35 148 43 476 4 1,114 3,045Grand Total 1,017 2,421 25,385 197 422 18 84 5 4 9,989 2 17 1,543 230 15,330 47 11 373 173 211 62 1,562 334 66 1,587 71,322 136 132,548

Local Authority Survey – Job Plan

Irish Water Programme18

2.1m Connection Records Created in GIS and integrated from GIS to Maximo and to C&B – WPRN

Irish Water Programme19

• 58 attributes

• 121m values

• Address Info

• Spatial Info

Local Authority Survey – Creation of Work Package

Irish Water Programme20

Creation of Work Package – Using OSI data

Irish Water Programme21

Creation of Work Package – Adding Small Areas to Work

Package

Irish Water Programme22

Creation of Work Package – Sending Work Package to Maximo

Irish Water Programme23

Creation of Work Package – Viewing Work packages in GIS

Irish Water Programme24

Irish Water Programme25

IW Systems Landscape – End state

Irish Water Programme26

DSTs

Operational Planning

Asset Risk and Reliability

Supply and Demand Forecast

Leakage Analysis /

Water Balance

Deterioration Modelling

Asset Condition and Performance

Field Force

Oracle CC&B

BillingCredit &

Collections

Complaint Management

Call Centre IVR

Oracle Fusion Middleware

MDM

Validation/ Estimation/

Editing

Exception Managemen

tMeter Reads

Head-End

Oracle EBS

Customer Information

Self-Serve Portal

General Ledger

Read ScheduleComms

GIS

Payroll

HR

SharePoint AutoCAD/ Bentley

Syclo Work Manager

Syclo Inventory Manager

BI/ Analytics

ClickSchedule

Dom.

Procure to Pay

Receivables

P&AA

Inventory Mgmt

Non Dom

.

Customers

MS Project

Information Management

Tools

IT Service Management

Tools

Application Development

Tools

Outage Management

System

Plant Control Systems

Sampling System

Production Planning Systems

Engineering Analysis

and Modelling

Tools

Sourcing & Contract Mgmt

Maximo

Asset Management

Workflow Management

Capital Programmes

Supply Chain Management

SCADA

IW Systems Landscape – End state

Irish Water Programme27

DSTs

Operational Planning

Asset Risk and Reliability

Supply and Demand Forecast

Leakage Analysis /

Water Balance

Deterioration Modelling

Asset Condition and Performance

Field Force

Oracle CC&B

BillingCredit &

Collections

Complaint Management

Call Centre IVR

Oracle Fusion Middleware

MDM

Validation/ Estimation/

Editing

Exception Managemen

tMeter Reads

Head-End

Oracle EBS

Customer Information

Self-Serve Portal

General Ledger

Read ScheduleComms

GIS

Payroll

HR

SharePoint AutoCAD/ Bentley

Syclo Work Manager

Syclo Inventory Manager

BI/ Analytics

ClickSchedule

Dom.

Procure to Pay

Receivables

P&AA

Inventory Mgmt

Non Dom

.

Customers

MS Project

Information Management

Tools

IT Service Management

Tools

Application Development

Tools

Outage Management

System

Plant Control Systems

Sampling System

Production Planning Systems

Engineering Analysis

and Modelling

Tools

Sourcing & Contract Mgmt

Maximo

Asset Management

Workflow Management

Capital Programmes

Supply Chain Management

SCADA