IS 213 PresentationIS 213 PresentationHealthy CommunitiesHealthy Communities

Florance Gee, Ran Li, Nettie NgFlorance Gee, Ran Li, Nettie NgApril 29, 2004April 29, 2004

IS 213 PresentationIS 213 PresentationHealthy CommunitiesHealthy Communities

Florance Gee, Ran Li, Nettie NgFlorance Gee, Ran Li, Nettie NgApril 29, 2004April 29, 2004

Problem Statement

• Most of the community-based websites fail to provide community health information or ratings

• Require navigation to external websites to obtain the information

• Not community specific

• A community-specific Information Network System

• Tracks community health issues • Promote awareness of community issues• Support community involvement• Focus on Community indicators

Proposed System &

Project Goal

Heuristic Evaluation Summary

 

Problem Location Types of violation Level of Severity

Search Search box function too complicated

Homepage Simple & Natural Dialog 3

Search options too confusing

Main search page Speak user's language 3

Login / Registration

Logout link appears even the user hasn't logged in

System-wide Simple & Natural Dialog 4

Unnecessary registration procedure for new users

Registration Page Simple & Natural Dialog 3

Email/Post comment

No confirmation after email sent

Individual Indicator page

Feedback 3

Browse Information

Color of the left nav links too dark to see

Left nav bar system-wide

Minimize user memory load

4

Some links located in the "Related Links" section are misleading

Right nav bar within the individual indicator page

Simple & Natural Dialog 3

First IPHomepage

Color choosing problem Login problem

SeperateSearch box and link

alignment problem

Current DesignHomepage

Group search UI

Using clean & clear colors

Align properly

login

First IPIndicator Master List

and/or logic increasing the simple search

grouping by one level taxonomy

Current DesignIndicator Master List

Simplify free keywords search box

Two level taxonomies

Clean tabs

First IPIndividual Indicator Page

No feedback

Indicator info was Hard coded, layout was not clear

Left work place if login to post comment,Post comments was not work then

Current DesignIndividual Indicator Page

Dynamic contents based on indicator DB,Neat layout

Add login block, login and stay in work place

Fix read/post comments module

Demo

http://dream.sims.berkeley.edu/~leeran/healthyc/Marin/prototype2/index.php

Results of Pilot Study

• Results measured both quantatively & qualitatively

• Quantatively– Time to Complete, Number of Errors– Task1: Get information on air quality indicator

Time (mins:secs)

ErrorsTime

(mins:secs)Errors

Time (mins:secs)

ErrorsTime

(mins:secs)Errors

1 2:55 0 1:30 0 0:45 2 5:10 22 0:40 0 1:40 2 0:50 0 3:10 23 1:30 0 1:45 3 0:30 0 3:45 3

1:42 0 1:38 1.67 0:42 0.67 4:02 2.33

Task 1

UserTask 1.1 Task 1.2 Task 1.3 Total

Results of Pilot Study

• Qualitatively– Post-testing Survey– Interview Questions

• Results– Ease of Use: Good- Overall Satisfaction: High- Information useful- Some data flow changes and

cosmetic changes needed

Lessons Learned

• Diverse computer skill levels – difficult to meet all needs

• User friendly important – easy to navigate & understand

• Prevent errors at first place – Password criteria stated– Bring users back after login

• Help should be available

Last Iteration

• Improve indicator dials• Filter function on indicator master

list page• Better registration flow • Functions, titles more obvious• More explanations and help

Questions??