Is it Time for a Culture Change?

Andy BrownVice President of Industry and Client Relations

How Do You Define a Company’s Culture?

You Could Read or Listen to Industry and Management

Thought Leaders.

Jack Welch Peter Drucker Jim Collins Tom Peters Tony Robbins

OR

You Could Turn to the Sports Pages and Read Sally Jenkins

Per Jenkins:

“Management experts define culture as the shared psychology in a working

environment, which sets habits and defines an organization’s identity”

Per Jenkins:

“The only thing of real importance that leaders do is to create and manage culture.”

Edgar ScheinFormer Professor of Management, MITAuthor, Organizational Culture and Leadership

How Do You Define Your Company Culture?

Dependable Service Provider?

Community Asset?

Customer First Company?

Financially Prudent?

Strategic and Innovative?

Technologically Savvy?

Other?

Great Employer?

CAN BE MORE THAN ONE CULTURE!

What Is Your Desired Culture?

What Is Your Real Culture?

How Do You Achieve or Maintain Your Desired Culture?

Session Overview

Financial Measurements

Seizing Opportunities

Customer and Market Issues

Discussion of Next Steps