Date post: | 15-Apr-2017 |
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Adrian Gonzalez President, Adelante SCM
IsyourLogisticsVisibilityandCollaborationStrategyReadyfor2016andBeyond?
Elemica Executive Luncheon
June 21, 2016
Iftheadviceis5200+yearsold…
“Supplychainvisibilityandcollabora4onarecri4calforsuccess…”
…why are we still talking about it?
Howmostcompaniesstillworktoday
! Eachfunc)ondrivenbyitsownmetrics
! Coopera)onvs.Collabora)on
Logistics
Manufacturing
Demand Planning Procurement
Image source: https://www.workintelligent.ly/workstyle/culture/2014-4-15-organizational-culture-silos/
Which function is the center of your supply chain universe, the one everyone else revolves around?
Softwaremirrorsorganizationalstructures
! Eachappfocusedonmaximizingperformanceofsinglefunc)on
! Datasharingvs.intelligencesharing
WMS
TMS LaborMgmt
DemandPlanning
Collaborate?Sure,ExceptIDon’tTrustYou
33% Almost two-thirds of the poll respondents said “you can’t be too careful” in dealing with people
Is that what you’re thinking when you’re sitting across from a supplier, customer, or other trading partner? Are they thinking the same thing about you?
Percent of respondents who say most people can be trusted
Source: http://ap-gfkpoll.com/featured/our-latest-poll-findings-24
Whydoesitmatter?
Keepingpacewithrapidpaceofchange
Keepingpacewiththerapidpaceofchange
! Same-dayDelivery
! Smaller,morefrequentshipments
! Omni-channeldistribu)on
! Narrower)mewindows
! Capacityconstraints
! Mul)-mode,mul)-geography
! Regula)ons(e.g.,HOS,FoodSafety)
! Technology(Drones,DriverlessTrucks)
#1 Challenge for Supply Chain Execs
Gettingthat“Swing”inSupplyChain
“Whenyougettherhythminaneight,it’spurepleasuretobeinit.It’snothardworkwhentherhythmcomes–that‘swing’as[rowers]callit.I’veheardmenshriekoutwithdelightwhenthatswingcomesinaneight;it’sathingthey’llneverforgetaslongastheylive”
–GeorgeYeomanPocockfromTheBoysintheBoat
TheFirstStepstoImproveSCVisibility
! Iden4fyanddocumenttherootcausesofpoorsupplychainvisibility.Therootcausesgenerallyfallintothreecategories:ITissues(e.g.,lackofdatacapturesystemsorso\ware,poorintegra)onofsystems);Peopleissues(e.g.,poortraining);andProcessissues(e.g.,nometrics,operateinfunc)onalsilos).Simplyput,ifyoudon’tunderstandtherootcausesofpoorsupplychainvisibility,youwon’tknowwhatcorrec)veac)onstotake.
! Quan4fythefinancialimpactofpoorsupplychainvisibility.Weallknowthatpoorsupplychainvisibilityresultsinlostsales(out-ofstocks),highertransporta)oncosts(expeditedshipments),excessinventory,andreducedcustomersa)sfac)on(amongothernega)veconsequences).Pu]ngadollarfigureonpoorsupplychainvisibility,andhowthecostsbreakdown,notonlyhelpsyougainuppermanagementsupporttotakecorrec)veac)ons,butalsohelpsyoutopriori)zethoseac)ons.
! Enlistinternalandexternalstakeholderstodevelopandexecutesolu4ons.Toparaphraseapopularsaying,ittakesavillagetoachieveandmaintainhighlevelsofsupplychainvisibility.Assembleateamofinternalandexternalstakeholdersandprovidethemwithaclearandmeasurablemissiontoimprovesupplychainvisibility--andalsoprovidethemwiththenecessarysupport,intermsoftechnology,resources,anddecision-makingauthoritytoaccomplishthatmission.
BreakDownFunctionalSilos
! Don’tconfuseCoopera)onwithCollabora)on
! Leaderswithx-func)onalresponsibility–e.g.,ChiefSupplyChainOfficer
! Developastrategicplanningandmanagementsystem,suchasthebalancedscorecard,thataligns“businessac)vi)estothevisionandstrategyoftheorganiza)on,improvesinternalandexternalcommunica)ons,andmonitorsorganiza)onperformanceagainststrategicgoals.”
ChangeMindsetonBusinessRelationships
“Intoday’srapidlyevolvingworld,businessrela)onshipsbasedonanoutdated‘win-lose’mentalitywon’twithstandamarketthatdemandsconstantchangeandadapta)on.
“Onlybyfocusingon‘win-win’rela)onshipscancompaniesdriveinnova)onandincreasetheircompe))veedge.”
ThinkBeyondERP
Leadingcompanieshavemadetwoimportantrealiza)ons:
! TheirERPsystem,whichwasoriginallydesignedforinside-the-four-wallsbusinessprocessesandforcompaniesthatweremorever)callyintegratedthantheyaretoday,isnotthebestplaaormforcross-companycommunica)onandcollabora)on.
! Business-to-Business(B2B)connec)vity--thatis,crea)ngandmanagingthousandsofone-to-oneconnec)onswiththeirtradingpartners,typicallyusingoutdatedtechnologylikeElectronicDataInterchange(EDI)--isnotacorecompetency.
QuantifyingtheValueofSCONs
! Network-basedBIandAnaly)cs:Howarewedoingcomparedtopeers/market?
! Excep)onManagement:iden)fyandresolveexcep)onsfasterandmoreeffec)vely
! RiskManagement:gainmore)melyandinsighaulinsightsaboutemergingrisksandevents
! Innova)on:Generatemore—andbeher—ideasforimprovingsupplychainprocessesandsolvingexis)ngproblemsbytappingthecollec)veinsights,knowledge,andexper)seofemployeesandpartnersacrossthesupplychain
… beyond the usual metrics
KeyTakeaways
! A\er5200+years,the)mehascometo“walkthetalk”onsupplychainvisibilityandcollabora)on.
! Yes,it’shardtodo–therearenosilverbulletsandthetargetkeepsmoving.
! Iden)fyrootcausesofpoorsupplychainvisibility,quan)fytheimpactindollarterms,enlistinternal+externalstakeholders
! Don’tconfusecoopera)onwithcollabora)on.Aligngoals,metrics,andresourcesacrossfunc)onalgroups.
! ThinkbeyondERP.Youwillfindinnova)onattheintersec)onofso\ware,B2Bconnec)vity,andsocialnetworking(SCON)