ISG technologyComplexITy Made Easy

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About ISG technology

A leading UK based IT services specialist with 30 years of experience Five office locations in the UK One European Support Centre in Sofia

Complex solutions for IT Infrastructure IT Services Outsourcing Solutions

Unrivalled expertise in IT Intelligence Project Management

Working within retail, finance, health, education and leisure sectors

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24x7 Service Desk Support Server management and administration SharePoint and application development Network infrastructure solutions Remote assistance Desk side assistance Virtualisation IT support services ITIL knowledge

WHAT WE LOOK FOR IN…

IT Support Services

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Knowledge of: Microsoft Windows 2000, 2003, 2008 Server OS Microsoft Exchange

Server; Basic Active Directory; Desktop/Laptop operating system re-installation and configuration; Desktop/Laptop operating systems fault diagnostics and remote

repair; “How-To” support for supported Desktop/Laptop applications; Desktop/Laptop application setup and configuration; PC desktop/laptop hardware support Patch and upgrade support;

Trouble-shooting and problem-solving attitude Excellent English Client-oriented approach Knowledge of ITIL

WHAT WE LOOK FOR IN…

IT Support Employee Profile

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Communication with clients Round-the-clock project management and

reporting Co-ordinate access material and equipment

requirements Provide remote support Detailed scheduling, access arrangements, supplier

deliveries Progress reports and escalations

WHAT WE LOOK FOR IN…

Project Support Services

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Knowledge in Project management methodology (Prince 2, PMI): Project planning Project coordination Real-time escalations Reporting

Excellent English Client-oriented approach ITIL

WHAT WE LOOK FOR IN…

Project Support

Employee Profile

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About us:

We are young, self-directed and have a “can-do” attitude We work hard but we also know how to have fun together

Our job-related offer:

Work with cutting-age technologies Training and Certification Travel, work and training in the UK Career development opportunities and internal promotions Cross-cultural experience Test Lab and library

We provide:

Competitive salary Private medical insurance Social benefits, including food and flexi vouchers Additional days off scheme

WHY WORK WITH US

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WHO WE WORK WITH

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HOW TO CONTACT US

SUBMIT YOUR CV ATBGHR@ISG-TECHNOLOGY.COM

VISIT US ATHTTP://WWW.ISG-TECHNOLOGY.COM

OUR CAREER PAGEHTTP://WWW.ISG-TECHNOLOGY.COM/JOBS/VIEWJOBS.ASPX

LINKEDINHTTP://WWW.LINKEDIN.COM/COMPANY/ISG---TECHNOLOGY

FACEBOOKHTTP://WWW.FACEBOOK.COM/ISGTECHNOLOGY

TWITTERHTTP://TWITTER.COM/#!/ISGTECHNOLOGY