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Rishi Bansal, Vice President – Global Business
ISGEC Case Study
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About ISGEC Heavy Engineering
• A $ 400 Million multi-product, multi-location public
company providing engineering products to
customers across 76 countries.
• Business units - Process Equipment, EPC Power
Plants, Boilers, Sugar Plants & Machinery,
Mechanical & Hydraulic Presses, Steel & Iron
Castings, Contract Manufacturing, and Trading.
• major target sectors for the company are: Power, Oil
& Gas, Automobiles, Fertilizers, Sugar and Defense
• 4000 employees, including 700 qualified engineers
and over 450 designers spread across India
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Background
• ISGEC was using Baan IV c4 system since 2001.
• Baan supported Business Growth
2001-2003
2012
Baseline > 5 times > 10
times
Growth
Business Volume
IT User Base
IT
Application
use
Application
Development
Staff
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Baan IV c4 Base Implementation
Engg. & Design
Ven. /Cust Doc. Mgmt Element wise Sanction
Utilisation & Monitoring Payment Tracking
Engg Doc. Release &
Change Control
Material Despatch &
Receipt at Site Delivery Tracking
Design Automation Delivery Sequence
Control Order Placement Export Invoicing
Resource &
Productivity Mgmt
Historic Cost
Comparison Design Development
Planning Enquiry
Project Sanction Control
Customer Billing,
Schedule & Status MIS Creation
SAR/QFR Vendor Quality Tracking Cash Flow
Projects Procurement Accounts
Payments
Material Indenting
Planning Accounting
Domestic Invoicing
Partially Covered by
Baan Fully Covered by Baan Not Covered by Baan
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Customizations to meet Business Demand
Engg. & Design
Ven. /Cust Doc. Mgmt Element wise Sanction
Utilisation & Monitoring Payment Tracking
Engg Doc. Release &
Change Control
Material Despatch &
Receipt at Site Delivery Tracking
Design Automation Delivery Sequence
Control Order Placement Export Invoicing
Resource &
Productivity Mgmt
Historic Cost
Comparison Design Development
Planning Enquiry
Project Sanction Control
Customer Billing,
Schedule & Status MIS Creation
SAR/QFR Vendor Quality Tracking Cash Flow
Projects Procurement Accounts
Payments
Material Indenting
Planning Accounting
Domestic Invoicing
Technology Drives
Operations Technology Support
Operations
Technology Not used/
No Automation
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Some Business needs remain unaddressed
» Project Planning Module
» Vendor Approval Module
» Document Issue to Vendor/Customer
» Non Project Procurements Process
» Vendor Quality & Loading
» Material Receipt at site
» Payment Tracking Module
» Clubbing of Indents/ Multiple Orders
» Export Invoicing Module
» Payment Handling
» Management Dashboards and MIS
» Alerts and Workflows
» Historic Data Search
» Extend Baan to project site
Extend Coverage Adopt Controls
Enhance Efficiency Increase Usability
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Vision & Expectation of Management from New Project.
• Stricter Implementation of Project in Baan
• Easy to use Interface
• Increased Granularity and Diversity of Data captured
• Role based Dashboards
• Resource Planning
• Minimum/ No Customization
• Push Driven system resulting in Pro Active decision support.
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Solution options
• Business Demand for
• Create Systems to capture data
inputs in existing sessions provided
in Baan.
• Create new sessions to Fulfil MIS
reporting requirement or business
process which are currently being
handled using Excel, mail etc
• Change business process which
are different from what has been
implemented in Baan
Solution Options
Option 1 : Customize or Upgrade Baan
• Map new requirements in Baan’s new version i.e.
Infor ERP LN
• Customise Baan to capture all additional inputs
required
Option 2 : Develop Customized Application
• Create additional platform to develop Customised
application
• Study and Develop tailor-made application
Option 3: Use readymade Specialized Applications
• Evaluate commercial/open source alternatives
meeting new requirement
• Integrate with Baan and MIS system
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Solution Footprint Implemented
Infor LN
96 CU Lic. with 400+
End Users
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Challenges Addressed
• Migration of 100% Historic data including transactions of all
implemented modules from Baan IV to ERP LN.
• Customizations in Item Release and Drawing Release with
drawing release as a main event that tigress the Item Release
Process.
• Change in Company Structure from Multi Logistic Multi Finance
to Single Logistic Multi Finance.
• Sanction Control built integrated with Consumption of budgets
and Control of budgeted amounts with actual material
transactions.
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Challenges Addressed
• Integration of PLM with ODM, the document release process in
PLM is resulting in Document upload in ODM and
simultaneously releasing of Items for Purchase request.
• Purchase Order Approval Work Flow configured with Multilevel
Approval Authorities based on value of Purchase Order by
writing custom BODs in ION.
• Alerts were required for set of Users on Certain Events for
which standard BODs were not available and few alerts were
even required on the customized Functionalities.
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Thank you
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