DigitalIslandSpotlight

Islandusiness

July/August

2012

Feature Marine Business

Prince’s Trust Realising Potential

Company Profile Neutrik

President’s Foreword

28 Island ActionThe Chamber: Tackling Island issues

12 Company ProfileNeutrik

16 FeatureMarine Business

20 SpotlightDigital Island

23Chamber NewsMember benefits, new members, events

Island Business Magazine Published by the Isle of Wight Chamber of Commerce, Tourism and Industry

Editor Kevin Wilson kevin.wilson@iwchamber.co.uk

Managing Editor Zoe Stroud zoe.stroud@iwchamber.co.uk

While every care has been taken to ensure the accuracy of Island Business magazine the publishers do not accept any liability or provide any guarantee that the information is accurate, complete or up to date. The publisher and its employees and contractors have used their best efforts in preparing these pages and this publication but make no warranty of any kind, expressed

or implied, with regard to the information supplied. The views of contributors do not necessarily represent those of the IW Chamber of Commerce. The IW Chamber of Commerce and its employees and contractors shall not be liable in the event of incidental or consequential damages in connection with, or arising out of, the providing of the information offered here.

Certified as FSC mixed sources - ideal when an environmentally friendly paper is required.

Island Business magazine is printed by Crossprint, an ISO 9001 registered printer based on the Isle of Wight.

Design Aaron Rudd Creative www.aaronrudd.co.uk

Advertising Sales Mary Collis islandbusinessmagazine@gmail.com mary.collis@iwchamber.co.uk

Isle of Wight Chamber of Commerce Mill Court, Furrlongs, Newport Isle of Wight, PO30 2AA

Tel. 01983 520 777 chamber@iwchamber.co.uk

Hello and welcome to the combined July / August edition of Island Business with a special welcome to our guests and visitors

during Cowes Week. Incidentally, this is the penultimate time that I will be writing the President’s foreword – a monthly task which has been one of the most challenging of my role during the past five years!

Thanks to the sterling work of our editor, this edition is again packed with features on some of our leading companies in the marine sector and also looks at businesses involved in the ‘digital island’. There are also two articles of importance to our young people – one of which is around the financial support available for those training to work on super yachts and, secondly, civil engineering scholarships that are an initiative running as part of the roads PFI.

There has been plenty of coverage given to the recent Festival (nationally as well as locally) and it was unfortunate that such an iconic event was hampered by the extremes of the English weather! I am sure that the organisers will have learnt valuable lessons to prevent a re-occurrence of the traffic chaos for the future and hope that, despite the traumas that many individuals and businesses suffered, there will still be broad local support for the event. Despite the extreme conditions on site, the word is that the acts were fantastic and most people thoroughly enjoyed the weekend experience.

When events like the British Grand Prix experience similar problems then it puts into perspective the plans and effort from the Festival team to get everyone safely off-site and on their way home without too many delays. Let’s hope that September’s Bestival will be blessed with an Indian Summer and the traffic does not become an issue.

What can you say about the summer weather that hasn’t been said already? It must be so disheartening to book your holidays and then endure days that are more like November than July. It must be incredibly difficult for businesses that rely on a good summer trade to sustain them through the low season, but I guess that it must also be a spur to adapt and alter your business model in order to move ahead.

Finally, I must mention the success of the re-branded Isle of Wight Lottery in bringing in new players – I would think that the introduction of the £4000 and £10,000 prizes have been a big part of it – but also the efforts of the Chamber team. Apart from the warm feeling of creating and sustaining local jobs, think what you could do with the big prize – dare I say a holiday in the sun?

Steve PorterPRESIDENT, ISLE OF WIGhT ChAMBER OF COMMERCE, TOuRISM AND INDuSTRy

In this Issue...

11 Prince’s TrustRealising Potential

09 Experts ViewFrom Glanvilles

02NewsBusiness news from the Island, and beyond

July/August 2012 01

2565 IBM ad:2565 IBM ad 17/5/12 18:04 Page 1

Coast path campaignThe Chamber of Commerce has thrown its weight behind a campaign to provide a complete coastal path round the Island.It is estimated that restoring access to the several stretches of shore that are currently inaccessible to walkers could boost the Island economy by almost £35 million a year.

The Isle of Wight has so far been excluded from government plans to improve coast access in England under the 2009 Marine and Coastal Access Act, and no mention has been made about when the Island might be included.

The Isle of Wight Ramblers has launched a ‘Wight Coast Excluded’ campaign, and Richard Beynon MP, Minister for Natural Environment and Fisheries, has agreed to carry out consultation on the idea.

“We will decide, on the basis of responses to that consultation, whether or not there is a case for extending the statutory coastal access duty under the 2009 Act to the Isle of Wight,” he said.

Michael Slater, Ramblers’ Access Officer, said: “Work on an English Coastal Path is well underway – but the Isle of Wight has been left out. The Ramblers don’t think this is fair.”

he said half the existing path runs either inland or along busy roads; ten miles of the northern coast has no public access whatsoever; and there are around 20 interruptions to the path.

Simon Dabell, Chair of the Chamber of Commerce’s Tourism Advisory Board, said he fully supported the Ramblers Association.

he said: “A Wight Coast Trail would make a significant contribution to our tourist economy. The establishment of a complete national trail round our varied and picturesque Island, with the sunniest climate in the uK, would provide major benefits for our 140,000 residents and the 2.6 million British and overseas tourists who visit the Island every year.”

For more information and to sign up to the campaign, go to www.ramblers.org.uk/onecoastforall; or www.iowramblers.com

02 The Business Magazine for the Isle of Wight

NEWS

July/August 2012 03

NEWSNEWS

The Isle of Wight Lottery’s biggest ever prize was due to be won at the end of July.The £10,000 prize was due to be selected at random using the Lottery’s unique software programme, and by the time you read this, someone will have won it!

Prize money was re-vamped this year. There is now one weekly prize of £2,000, which changes to £4,000 on the last Wednesday of each month; £10,000 on the last Wednesday of July; and £10,000 on the last Wednesday of January 2013.

Meanwhile, Jade Kennett won last month’s Isle of Wight Lottery £4,000 prize and immediately booked the family’s dream holiday – a trip to Disneyland Paris.

Jade signed up for her £1 a week subscription seven years ago, through the Isle of Wight Council payroll scheme. Jade works part time in the Schools and Learning Division.

She said: “It is such an easy way to enter and £1 a week is such a small sum that I don’t even notice it going out of my salary. I joined because the Lottery is for Island people.

“I just couldn’t believe it when I got the phone call to say I’d won.”

Now Jade, husband Luke and children Casey, aged three, and two year old Troy are packing their bags for the trip of a lifetime.

For more information about the Lottery, go to isleofwightlottery.com

Ultimate honoUrThe Master Glassmaker at Isle of Wight Studio Glass was given the ultimate honour during the Queen’s visit to the Island.

Timothy harris designed and made a glass bowl which he was invited to present to her Majesty on behalf of the people of the Isle of Wight.

The design was inspired by the seas and coastline.

Pieces created by his studio at St Lawrence are currently in a QEST exhibition and for sale at the Fortnum and Mason store in London. Meanwhile, Bay Tree Florist was honoured to produce floral arrangements for the Royal occasion.

Statistics show that one in four people now access information online via their mobile device.

toP Flight serviceIFPL picked up an award for outstanding customer support from one of the world’s top aviation companies, Thales Avionics.

The company, based in Calbourne, designs and manufactures passenger entertainment equipment used in aircraft, and was one of only three suppliers in the world to receive the award.

it’s the Big

one!

high street energyAn Island company is keen to put some energy into the high street.

Wight Energy has operated out of premises at Shooters hill, Cowes for three years, and has now opened another shop, in St Thomas’ Square, Newport.

The company specialises in commercial and domestic installations for gas, electricity and renewable energy.

Sales and Marketing Manager, Dan Bailey, said the aim of the shops was to provide a traditional place for people to come and talk to the company. “We wanted to be accessible to people,” he said.

Wight Energy’s expansion has created nine new jobs, and Dan said more jobs were expected to be created this year. he said there were also plans to open more shops on the Island.

Dan was actively involved in young Chamber while at Cowes high School. his responsibilities now include advising householders on how to save energy, and working on large scale installations – such as a new 4,000 panel solar farm at Ningwood.

The Isle of Wight Chamber App has been created to provide up to the minute information to members and includes:

• Events

• Member Directory

• Latest News

• Services from the Chamber

• Contact Information

• Links to Social Networking pages

Chamber Chief Executive Kevin Smith said: “Feedback tells us that members appreciate, and benefit from, regular and up to date information. We developed the app as part of our continuing effort to improve our services.”

Members wanting more information should send a message to chamber@iwchamber.co.uk

Giles bags a new businessA trip to the Island last year provided the inspiration for a new business idea for graphic designer Giles Standing.

Now he has linked up with illustrator Maryanne Bruce, and distributors W J Nigh and Sons, to launch Isle of Wight regional gift bags.

Giles moved here permanently last Summer from Brighton, and signed up on a business start up course run by the Isle of Wight Chamber of Commerce with Barclays.

Giles said: “I pitched my idea for a new product to fill a gap in the local tourist/heritage gift wrapping market, with the proposal of designing and selling high-quality Isle of Wight gift bags, with Island scenes by a local artist, in Island shops.

“The idea was born when we were buying presents for friends and family, but could not find any local wrapping paper or bags that we could use to dress up our purchases as gifts from the Island. So, Regional Gift Bags have come about as a solution to that problem, as a way of celebrating and promoting the Island and its identity, both on the Island and further afield.”

The two designs of Isle of Wight Regional Gift Bags

healthy shoPPingChamber health is going to the shops this Summer, to promote healthy eating.

Island supermarkets including Co-operative, Lidl, Morrisons, Sainsbury’s and Waitrose, are lending their support to spread the ‘five a day’ message.

They have allowed space in their car parks for the Chamber health mobile unit, which will be carrying out free NhS health Checks for customers.

The completely confidential 20 minute check covers blood pressure, cholesterol, blood sugar, and more, and identifies any early warning signs of health problems so they can be nipped in the bud.

Angela hart, Programme Co-ordinator, said: “These sessions are extremely popular, because they help people improve the way they look and feel, as well as protecting their health now and in the future. We are very grateful to the supermarkets supporting us to get this important health message across.”

Chamber appThe Isle of Wight Chamber of Commerce has launched a mobile app for iPhone, iPad and Android.

04 The Business Magazine for the Isle of Wight July/August 2012 05

West Wight WebMore than 30 tourism businesses in West Wight have joined forces to promote rural holidays.

David Ballard, who chairs the West Wight Marketing Group, said growth in membership since its formation last Summer had exceeded expectations.

“Our original target was 50 members by July 2013, but we look like getting there this year,” he said.

Full membership of the group is open to individually owned accommodation businesses in West Wight. Associate membership is open to any tourism-related business on the Island.

“We can help visitors support sustainable tourism and discover a great place to stay,” David adds. “But they also need to know what the Island has to offer using West Wight as a base.”

For more information, go to www.westwight.com

The studio has formed music clubs for children aged seven years and above, and gave the concept a trial run at Wootton Primary last month. Rock Band Academy and Pop Academy were launched at the end of June.

Jessica Toyne, of Agile Studios, said the aim was to give young people the chance to learn an instrument in a fun environment.

She said: “The clubs will cover all aspects of being in a band, like learning contemporary popular songs, rehearsal techniques and performance skills. There will be basic song writing skills and workshops, too.

“All the young musicians that join our clubs will also get use of our recording studio and will have the opportunity to perform in their bands at their own mini gigs and events.”

Jessica said she was thrilled by the reaction to the concept at Wootton Primary. She added: “If we have inspired just one student to learn an instrument and get involved with music then I will be delighted.”

Stubbing it outLifelong smoker Angie Brett has stubbed out her 20 a day habit, with the help of Chamber health.

Angie started smoking when she was 14, and the only time she stopped over the next 40 years was when she was pregnant with her two children.She finally plucked up the courage to give up for good when a friend recommended the Stop Smoking service run by Chamber health, a division of the Isle of Wight Chamber of Commerce, Tourism and Industry.

Angie, who lives in Newport, said: “It was getting to the stage where I was gasping for breath and coughing just from walking up hunnyhill. Smoking was really affecting my health so I had to do something about it, and it was costing me a fortune, too.

“It’s a hard thing to do, but the Chamber health nurses have been brilliant. I saw them every week and they gave me so much personal support. And I have saved a few hundred pounds already, which will pay for a holiday!”

Angie, who was born on the Island, added: “Giving up can be difficult on your own, so I’d tell everyone to get in touch with Chamber health. It has changed my life.”

For more information, contact Debbie Cant, Stop Smoking Co-ordinator at Chamber health, on 01983 554545, or call into the Chamber of Commerce offices at Mill Court, Furrlongs, Newport during office hours.

Angie Brett

t and coFFeeAn Island eco clothing brand better known for its T shirts has branched out – into coffee.

Rapanui has launched Rapanui Roast - a Fairtrade Organic coffee label – which was unveiled at a launch event this month at its Sandown premises.

Co-founder Mart Drake-Knight said: “The Isle of Wight’s business and tourism industry serves hundreds of tonnes of coffee each year, yet very little is Fairtrade or organic and even less is created and supplied by local companies. “

The blend is produced from certified beans grown in Oromia in Ethiopia by a Fairtrade co-operative.

The Island Tea & Coffee Company at Betapak, are now supplying Rapanui Roast to Island hotels, restaurants and tourist attractions.

adoPtedThe Island Plan Core Strategy was adopted by the Council earlier this year. Find out more at www.iwight.com/livinghere/planning

Music rocksSchool pupils are being encouraged to get into music at an early age, thanks to Agile Studios.

PFI gets scholarships on the roadIsle of Wight Council and Ringway (working with VINCI Concessions) have released more details about plans to provide university scholarships for Islanders taking a degree in civil engineering.

The scholarships are part of the contract under which Ringway undertake the highways PFI – the largest engineering project ever seen on the Island.

Four students are being offered £1,500 a year each to help with the costs of attending university. And they will be offered paid employment during term breaks to help them get hands-on experience and income.

When they graduate from university, they will be encouraged to develop their careers on the Island highways PFI contract, and will also be given support to help them gain additional professional qualifications.

The scholarship is available to students who are currently Island residents and have an offer from a uK university to commence a degree course in civil engineering this year.

David Gibby, PFI project director from Ringway said: “The highways PFI will bring the Island’s highways network up to an unprecedented standard, and part of this has been about developing opportunities for local suppliers to draw work from the project in the hope that this will help them expand.

“But equally important is using this massive inward investment - £260 million in government grant – to help people onto the employment ladder. We are committed to doing that at all levels, through initiatives such as the scholarships and apprenticeships.”

For more details about the scholarships, and the PFI project, go to www.iwight.com/highways-pfi/civil-engineering-scholarship.asp

money skillsMore than 50 pupils at Binstead Primary School took part in a fun, interactive money management session last week as part of Barclays Money Skills, an initiative which aims to help young

people get to grips with managing money.

The sessions were led by Dave Redstone, Barclays Premier Manager on the Island, who is a governor at the school, supported by Rebecca Cardy from the Newport branch and Rachel Ince, Regional Business Director for Barclays.

Island MP Andrew Turner also took part in a session

and helped year 5 students with a profit and loss exercise.

Barclays employees have set themselves the task of offering money skills training to every primary school on the Island.

For further information about Barclays Money Skills visit www.barclaysmoneyskills.com

NEWS NEWS

06 The Business Magazine for the Isle of Wight July/August 2012 07

NEWS

The popular Cowes Week Lunch organised by the Isle of Wight Chamber of Commerce will feature a two course gourmet barbecue, including what promises to be an especially yummy dessert, and a welcome drink

courtesy of Mount Gay Rum.

Chamber members and their guests are welcome at the event, which will be held at West Cowes Marina, starting at 12 noon on Tuesday, 14 August.

Tickets cost £25 plus VAT per person, and need to be booked and paid for in advance.

This year, the Chamber has partnered with OnDeck to also off er a RIB ride before lunch. The rides leave at 10am and 11am, cost £20 plus VAT, and also need to be booked in advance.

For more information, and to book, telephone 01983 520777.

Tackling crime onlinePolice are supporting an internet initiative to prevent crime and protect shops on the Isle of Wight from its consequences. A Shop Watch website - www.iwshopwatch.co.uk – aims to strengthen swifter communication between Shop Watch members, the police and partner agencies.

The Shop Watch scheme is about the sharing of information, empowering retailers and their employees to help stop crime, and ultimately reduce the loss of stock.

Safer Neighbourhoods team police constable, PC Stuart Ross, said: “hampshire Constabulary wants to make the most of technology so we can protect the people we serve from those who would cause them harm. We know retail staff are not just up against shoplifters, they can also come face-to-face with

organised thieves, caught quickly by police after high-profi le crimes against businesses here in recent years.

“Shops are an integral part of the community because of their contribution to the local economy and people’s livelihoods.“We’re always grateful to businesses for their co-operation in sending a clear warning to criminals that their activities will never be tolerated on our Island.”

The Isle of Wight Shop Watch website allows members to exchange information securely online so any suspicious behaviour can be reported, crimes prevented, and criminals identifi ed, arrested and prosecuted.

Visiting businesses on the beat is an important aspect of local policing, and police want to maintain an active presence in every neighbourhood by focusing offi cers in the right places at the right times. Online reporting is another option for shop staff , who can still phone police on 101 when it’s less urgent than an emergency call to 999.

The online service also aims to reinforce trust and confi dence between businesses, police and partner agencies in ensuring awareness and understanding about changes in the law and regulations.

58 Dodnor LaneNewportIsle of WightUnited KingdomPO30 5XDT +44 (0) 1983 533033F +44 (0) 1983 533034E info@itgrp.co.ukW www.itgrp.co.uk

the leading island provider ofcommunication technologies for 25 years.

Fully accredited main dealers for NEC, Panasonic, Shoretel & IPCortex.

Providers of cutting edge connectivity including telephone lines,broadband, SIP Trunks, EFM and Leased Lines.

Expert structured cablers fully certified in ADC Krone, Nexans,Hellermann Tyton, Excel and advanced Fibre Optics.

Seven island-based engineers providing unmatched installations,rapid technical support and maintenance for all telephone systems.

Leading island provider of hotel hospitality PBX systems from NECand Shoretel.

Local clients include: Isle of Wight Schools and College, Isle of Wight NHS,Isle of Wight Council, Waitrose, Gurit, GKN, Doctors surgeries, local yachtclubs and many local businesses.

National clients include: P&O, Cunard, Carnival UK, Princess Cruises,Royal Carribean Cruises, BP, and many others.

RIBs for lunchCowes Week takes on a barbecue fl avour this year.

new island sPeciesA scale model of a species of dinosaur found on the Island has gone on display at Dinosaur Isle in Sandown.

Eotyrannus was found by Isle of Wight based amateur collector Gavin Leng in 1997. It has been confi rmed as being an early relative of T-Rex, and a new species of dinosaur. Dinosaur Isle is currently displaying sections of the fossil including parts of its skull.

The museum has also commissioned a third-scale model of the new dinosaur in full colour, which has initially gone on display in the education area.

08 The Business Magazine for the Isle of Wight

CHAMBER HEAlTH NEWS

July/August 2012 09

Experts View: GlanvillesTaxing Trusts

If he just makes the gift he will have to pay £56,000 of Capital Gains Tax (CGT). Alternatively he could give the property to a discretionary trust and claim so-called “hold Over Relief” (hOR). No tax is payable.

The Trust can then pass the property to his daughter – again hOR can be claimed – and no tax is due. his daughter now gets the income, paying basic rate tax, saving potentially 30% of income tax on rents.

Further, if Fred survives the gift for seven or more years, no IhT is payable on the gift on his death – saving £88,000 of IhT.

When the property is eventually sold CGT is payable on the £200,000 gain so the Trust is a mere CGT deferral.

however – Fred’s daughter could use the same ‘trust trick’ to pass the property on to the next generation – still with no tax to pay, and this could continue almost indefinitely.

For specialist trust and tax advice contact Claudia Roberts at Glanvilles.

Email c.roberts@glanvilles.co.uk

Or go to www.glanvilles.co.uk

The government has, over the last few years, launched a vicious attack on trusts with onerous tax charging regimes. hence it has been suggested that trusts are a dying breed – but this is not true!

Trusts are a hugely valuable means of protecting assets – not always from taxes – as the government seems to think – but from young, or disabled, or otherwise vulnerable beneficiaries, or from care fees.

Further, trusts are still invaluable tax planning tools. The following example is just one of many possible ways in which trusts can help save tax …

Fred bought a house for £20,000 in 1985 for letting out. It is now worth £220,000. he is a higher rate tax payer.

he wants to give the house to his adult daughter to reduce his Inheritance Tax (IhT) estate and taxable income.

uKSA has been granted three exclusive bursaries by Seafarers uK for anyone between 18 and 25 wanting to become a professional sailor, but who doesn’t the funds to train.

Successful applicants will join uKSA at its campus and marina in Cowes for a three-year cadetship, one of the most highly-regarded courses for securing life-long and lucrative careers sailing superyachts.

uKSA’s Director of youth Development, Simon Davies, said: “This is an incredible opportunity for anyone with a lot of enthusiasm and drive to get themselves a fantastic career.

“Many people won’t have considered becoming a professional sailor because they think the training will be financially out of reach, but at uKSA we make sure there are no barriers to people getting into the industry.”

For more information go to www.uksa.org

D-day approachesPlans for two wind turbines at Camp hill are due to be considered this Autumn.The application has been submitted by Partnerships for Renewables, and Island turbine manufacturer Vestas is expected to be supplying the turbine blades, as well as using the site as a testing ground for wind technology – if the scheme gets the go ahead from the Council.

PfR estimates the site would generate enough electricity to power around 3,000 homes, the nearby prison and Vestas premises.

It says that one of its key tendering criteria is that construction contractors ‘demonstrate a commitment to source as much materials and services as possible locally. ‘

The company is a Carbon Trust Enterprise that works with public sector organisations to explore the renewable energy potential of their land. It is currently developing wind energy proposals at three Ministry of Justice prison sites, of which Camp hill is one.

For more information, go to www.pfr.co.uk

Putting on the styleFreshwater Bay Golf Club Junior Team proudly wear their new team shirts, thanks to sponsorship from engineering company, LCM Systems.

The financial support also enables the team to compete on the Isle of Wight and on the mainland.

Award for top volunteersIsle of Wight Steam Railway has won the highest award for volunteer groups - The Queen’s Award for Voluntary Service 2012.“It is a wonderful honour,” said IW Steam Railway Chairman, Steve Oates. “This award is a very significant and appropriate tribute to the many hundreds of volunteers past and present who, over the past half-century, have each contributed so much to our work in preserving, restoring and bringing back to life an important part of our Island’s heritage”.

The Queen created the Award in 2002 to mark her Golden Jubilee.

Steve said volunteering has always been at the heart of the Isle of Wight Steam Railway development.

he said: “From the sheer determination and hard work of the small band of dedicated volunteers who saved one locomotive and a few items of railway rolling stock in the mid-1960s, through to the unswerving dedication and efforts of the 300-plus volunteers who keep the trains running in 2012, the millions of hours of volunteer activity have created what is now one of the uK’s leading heritage railway’s and a major visitor attraction for the Island.”

Super bursariesBursaries worth £25,000 are available for hard-up youngsters wanting a career on board luxury superyachts.

warning on Phone scamsIsland businesses have been warned to be on full alert against telephone scams.

Paul Wood, Managing Director of Navigate IT & Telecoms, said there had been an increase in two types of incident: someone requesting installation of software; and calls asking for security information such as user names and passwords.

In the first, you might receive a phone call at home from someone asking you to install software onto your computer. The cold caller will then use this software to use your machine for malicious purposes. Alternatively they may try to make you believe you have a virus on your machine, and then encourage you to purchase their anti-virus software to remove it.

Paul said: “Don’t tell cold callers anything. Even giving a small snippet of information – something as simple as confirming your name and address – should be avoided.”

Prince’s TrustRealising PotentialHoW MENToRING CAN CHANGE youNG PEoPlE’S lIVES

Prince’s Trust volunteer Alan Limb is calling for Island people to come forward as mentors. Alan, of BRI Business Recovery and Insolvency service, said: “While arguments rage about the economic health of the nation, unemployment among young people is rising at an alarming rate. Too many are not getting the chance to realise their potential. That’s why The Prince’s Trust urgently needs mentors who can help make a diff erence to the lives of young people on the Island.”

Alan said: “Respect for young people is at the core of what the Prince’s Trust does on the Isle of Wight, giving young people the skills and confi dence they need to fl ourish.

“The Trust works with 13 to 30 year olds who have struggled at school, have been in care, are long-term unemployed or have been in trouble with the law.

“More than three in four young people helped by the Trust go on to work or training.

“On the Island the Trust has run a number of programmes with its partner the united Kingdom Sailing Academy -uKSA. These have helped young people enjoy a career in the maritime industry that would have been beyond reach otherwise.

“The Trust also works with Southampton Football Club and hampshire Fire and Rescue, which delivers the Prince’s Trust’s 12-week personal development course.

“One of the most innovative ways the Trust helps is by supporting young entrepreneurs – this is done by assessing an idea or project and providing both a mentor and cash to get things started. Businesses supported by the Prince’s Trust turn over £50 million a year in the South East of England.

“however, The Prince’s Trust on the Isle of Wight needs mentors to continue its work.

“Mentors come from all walks of life. They need to be experienced people, who know how to listen but more than anything else, have real faith in young people. The time commitment is manageable and full training is provided.

“Mentors help ensure that young people get the maximum possible benefi t from the Trust’s programmes. The experience is incredibly rewarding for Mentors also.

“In addition to the Business Mentor role, Progression Mentors support young people who have attended one of the Trust’s programmes in securing education, employment or other training. Development Award Assessors consider grant applications from young people who need funding from the Trust as part of this process.”

For more information, call Laura Keith at The Prince’s Trust on 02380 622 666, or e-mail Alan Limb alimb@briuk.co.uk

“ More than three in four young people helped by the Trust go on to work or training. “

10 The Business Magazine for the Isle of Wight July/August 2012 11

Where a University Degree in Business is not beyond your reach

Our part-time Business and Management Degree is designed for busy working people and is available one evening a week from the Isle of Wight College and from the University of Portsmouth.

It is open to those who may not have formal qualifications but whose work experience will have prepared them to succeed.

To find out more about the flexible part-time courses we offer, come along to our next open evening, details of which can be found at www.port.ac.uk/pbsevents.

www.port.ac.uk

For further information visit:

T: +44 (0)23 9284 8200E: bus.admissions@port.ac.uk

W: www.port.ac.uk/busandman

“We act as an independent company within the Neutrik family, and there are other owned subsidiaries in Germany, France, and Switzerland, as well as the uSA, hong Kong, Japan and China.”

The company experienced a downturn in late 2008, but has grown steadily since then, partly because of the strength of the brand, but also because Neutrik works hard to keep ahead of the game.

Chris said: “The professional audio market is fairly static now, but fi bre optic is growing. It represents only fi ve per cent of our turnover now, but there are major developments in hDTV which require more and more bandwidth, and fi bre delivers that.

Well Connected

kEVIN WIlSoN PluGS INTo NEuTRIk

CoMPANy PRoFIlE CoMPANy PRoFIlE

Continued on page 14

12 The Business Magazine for the Isle of Wight July/August 2012 17July/August 2012 13

Over the next decade, we are expecting ultra high defi nition to make an impact, and we will have to be ready for that.

“Neutrik research and development is based in Lichtenstein, and we feed into that. It is a worldwide company, but it is a very close knit team.”

Neutrik kit is routinely used at high profi le events, and Chris said: “We are everywhere, but usually, we are not noticed. Our products are in use when world leaders speak into banks of microphones and when rock stars tour the world, and we are happy to be their product of choice.

“The real accolade is that we know of some people who are still using our jack plugs after years.

“Our brand is world famous, but we can never be complacent. Life changes quickly – 20 years ago, audio was all analogue, and now it is all digital. Our intention is to stay in our marketplace of pro audio entertainment sector – though we do also supply to other industries requiring specifi c expertise.

Its output is the product of choice for the entertainment industry – and has been for more than 30 years.

This is Neutrik, and there is something deeply ironic about the fact that it specialises in equipment used in broadcasting sound and images – including events like the Royal Wedding and Wimbledon - yet remains one of the Island’s best kept secrets.

The company was born in the late 1970s when Tech Projects in Cowes went bankrupt, and the CEO of Switzerland based Neutrik bought the company and took on its payroll of seven people.

Slowly but surely, the uK arm of the company grew in stature, helped by the rising costs of labour in the rest of Europe, and the weakening pound. More and more production was switched to the Island.

The company relocated to Binstead in the early 1990s, and then got approval to build a new factory at Cothey Way, Ryde in 2003.

The expansion continued … the factory was extended last year by more than 1,000 square meters, providing an energy effi cient working area. Features include overhead lighting which automatically adjusts to provide the right level of light, depending upon the conditions outside.

As well as being energy effi cient inside, solar panels have been fi tted to the roof, generating 12.75kW of energy, and on schedule to pay for themselves in about seven years.

Director Chris Arnold believes attention to detail lies at the heart of its success.

“Anyone in the industry knows the Neutrik name for quality and reliability,” he said. “Our focus is on quality fi rst, rather than volume, and we now have around 90 per cent market share.”

Chris said: “Our output has to be rugged. Our connectors are plugged and unplugged hundreds of times at festivals and on the road. Many of our competitors have moved production to the Far East to cut costs but the main board’s philosophy is to keep jobs in Europe.

One Island company’s products ensure that world leaders, showpiece events and rock stars can be seen as well as heard.

“But, like any other industry, we are only as good as our workforce, and we are lucky here on the Island that so many of our staff have stayed with us for years. We took staff to Paris for the weekend to celebrate our 25th anniversary, and we make sure we have some events or parties for staff every year. We also try to promote staff from within.

“We hope to continue our expansion here.

“Last year, we turned out 1.1 million cable connectors. This year, we are investing in a new laser machine which will help take us up to 1.7 million. We also have a new NL4 product range coming online this summer, so it is likely we will be recruiting again.

“The good news is that we have plenty of room for growth on the site.”

Neutrik has also launched the new opticamSWITCh for fi bre optic camera routing in broadcast studios, allowing unlimited switching of camera positions between studios and control rooms. It is already being used by Swiss Television.

“Our brand is world famous, but we can never be complacent. Life changes quickly.”Chris ArnoldDirector, Neutrik

Tony Riggs, Product Manager

Ian Dawkins and lee Cook

Toni Moles, Helen Rayner, Ilona Rayner and Julie Seekings

CoMPANy PRoFIlE

14 The Business Magazine for the Isle of Wight

neUtrik in 30 seconds

• BEGAN IN A SMAll GARAGE IN lICHTENSTEIN IN 1975

• EMPloyS 750 IN MoRE THAN 30 CouNTRIES

• ISlAND PlANT EMPloyS 150

• uSES 1,000 kG oF SIlVER AND 100kG oF GolD EVERy yEAR

• ISlAND-BASED ETHERNET CoNNECToR PRoDuCTIoN INCREASING 50 PER CENT THIS MoNTH

• PRoDuCTS IN uSE By RoyAl SHAkESPEARE CoMPANy, FoRMulA 1, olyMPICS, AND MoRE

• ISlAND PlANT NoW WoRkING oN NEW XIRIuM WIRElESS MICRoPHoNE AND SPEAkER SySTEM

In a recent example, the Chinese manufacturer Soundking was promoting its products by the unauthorized use of the protected trademark speakON. The District Court in Frankfurt/Main ruled that Soundking infringed Neutrik®’s trademarks and committed an offence within the definition of misleading commercial activity. The result was that all relevant connectors and advertising material at Soundking’s stand at a Frankfurt trade fair were confiscated by a bailiff, to be destroyed.

Chris said: “There are a lot of copies around, and we now have to stamp a hologram image on every connector to stop this infringement of our copyright.”

It’s a competitive world, but Chris said Neutrik maintains its edge not just by systematic quality control, but also by surveying customers, and analysing feedback.

Chris joined the company in 1989, after being a test engineer for Radio Rentals, and he’s proud to be at the head of Neutrik uK.

“We manufacture and distribute complete products,” he said, “but we also build many of the components for the parent company, and it’s very rewarding that the team here on the Island is making such a big contribution in the global marketplace.”

July/August 2012 15

Helping to build safe roads and attractive places

Contact Mayer Brown’s Isle of Wight office for:

Land and measured building surveys Highways advice Road safety audits Road & car park design Transport assessments & travel plans Drainage design & flood risk assessments

www.mayerbrown.co.uk 01983 866234

Meanwhile, the company is having to take action to protect its legendary speakON cable connector, mainly used for loudspeaker connection, from cheaper imitations.

lynn Charlton and Chris Arnold

16 The Business Magazine for the Isle of Wight

Is the tide turning?

kEVIN WIlSoN lookS FoR SIGNS oF BETTER WEATHER FoR THE ISlAND’S MARINE BuSINESS SECToR

FEATuRE

It’s one of the most familiar sights in sailing, but there’s a lot more to Cowes yacht haven than meets the eye.

July/August 2012 17

FEATuRE

“It has been hard work to break into the market. Not surprisingly, marine businesses want to know that the product will work.”Simon Mayne, Soltron

The familiar building that dominates the marina at West Cowes was once a boat shed, but since it was rebuilt in 2005, it has become one of the Island’s major event venues.

It can seat up to 450 people for dinner, as well as handling smaller scale conferences, weddings, concerts, in addition to the major sailing events it is best known for.

This summer provides a graphic illustration of the haven’s marine events workload … 30 June Round The Island Race; 7/14 July Classics Week; 21/28 July Commodore’s Cup; swiftly followed by Cowes Week, and the Powerboat championships … with the small matter of a visit by her Majesty The Queen in between.

Events Manager Ian Gregory said: “It’s fair to say we are pretty much booked up in the Summer months. Our challenge is to ensure the haven is used throughout the year.”

A former hotel manager, Ian joined Cowes yacht haven in 2007, after a spell as Operations Manager at Quay Arts.

“There have been challenges, particularly as companies tightened their belts and trimmed back their corporate entertaining, and even though the last two years has seen a steady improvement, it is still quite tough.

“We have responded by making changes to the space we off er. Our main hall is now capable of being divided into smaller sections, which gives us a lot more fl exibility. And we have become the regular venue for big events including the Chamber of Commerce Business Excellence Awards evening, and fundraisers like the Knobs and Knockers Ball.

“Now we want to improve our off er to businesses looking for conference facilities, or space for larger meetings, and we are off ering discounts to Chamber of Commerce members.”

The haven is a trading arm of the Cowes Town Waterfront Trust, which also owns properties on the high Street.

Profi ts are invested in the promotion of Cowes as a visitor attraction – which is signifi cant, because 80 per cent of berths are for visitors.

On the other side of the Island, Bembridge harbour is now owned by husband and wife team Malcolm and Fiona Thorpe, who also want to attract more visitors.

One of only three privately-owned harbours in the uK, it covers more than 200 acres and has just under 700 moorings. But Bembridge only gets 4,600 visiting boats a year, compared to yarmouth’s 21,000, and Malcolm is aiming to at least double those numbers.

under the operating name of Bembridge harbour Authority, around £500,000 is being invested this year in dredging, additional pontoon space for visitors, and improvements to the commercial fi shing pontoon.

Malcolm said: “We bought the business in December, and it had gone into administration, so we knew what to expect. We have a lot of work to do but we are doing it by listening and talking to our guests and the local community. It’s not all been plain sailing, but we really feel we are raising standards here.

“If this was in the North East, there would be government money to regenerate. But this is the South East, and only private money can do it here.”

With his background in commercial property, and experience on the Board at Cowes yacht haven and as an advisor at yarmouth harbour, Malcolm believes he brings a unique perspective to the task at Bembridge.

“We haven’t hit a crisis point yet,” he said. “There may be one lurking somewhere, but when it happens, I am confi dent we will deal with it.

“It’s clear that our guests come here because we off er something diff erent. It’s a more peaceful place, and yet with our water taxi and relationships with local services, we can quickly get visitors to a nice place to eat, for example.

“The job now is to tackle the low level of commercial investment over the last few years, improve our marketing and our website, build confi dence, and concentrate on establishing good relationships with our guests.

“I am confi dent we can double our numbers, and we will be making sure we keep making improvements year on year.”

Sixteen years of hard work, persistence and belief are fi nally paying off for ex-commercial skipper Simon Mayne.

After many years at sea, Simon opted for the more stable platform of dry land, and became uK and European supplier for an enzyme based fuel additive, Soltron.

his turning point came when his ship was grounded by fuel contamination.

“The tank was choking up with sludge and we had run out of fuel fi lters,” he said. “Then I heard about a Japanese scientist who had invented a precise balance of enzymes that would eat the hydrocarbons in fuel that cause the sludge, and I decided to build a new business around it.”

Soltron is used in fuels for the marine and transport industry to eliminate sludge contamination, reduce CO2 emissions, stabilise fuel and increase fuel economy. Customers include Stena Line and the fuel supplier, WP Group, which has adapted its tanker lorries to dispense Soltron direct to the customer.

Simon, who works from his garden shed at Binstead, and has a distribution centre at Eastern Docks, Southampton, said: “It has been hard work to break into the market. Not surprisingly, marine businesses want to know that the product will work. But now we have a strong bank of evidence to show that it prolongs engine life, by increasing fuel effi ciency – and that means it also delivers fuel savings. It is also an entirely natural process, so no harmful chemicals are used.”

Continued on page 18

Simon Mayne, Soltron

Bembridge Harbour by Ben WoodIan Gregory, Cowes yacht Haven

Is the tideturning?

18 The Business Magazine for the Isle of Wight

Tests over a two month period showed that a Stena Line cross Channel ferry was using around 11 per cent less fuel, and recording a signifi cant reduction in CO2 emissions.

“We are growing fast now,” said Simon. “We have customers in Norway, Italy, France and Spain, but strangely enough, there is not much take-up on the Island. We hope that the word will continue to spread because Soltron is good for any diesel and petrol engine.

“We were recently asked to supply a major organisation that ran back up generators for its computer databases.”

Now Simon has established a stand alone company, SDM Fuel Solutions, that specialises in cleaning tanks of sludge, before stabilising the problem through the supply of the fuel additive.

Sealift2 has launched a new catamaran lifting service at its fl oating dry dock at haslar Marina in Gosport.

The company, which has been operating a dock at Cowes for six years, has upgraded its Gosport facility in response to demand from catamaran owners who use the Solent.

The lift can accommodate catamarans with a beam of up to 24 feet 6 inches, with a one hour lift clean and relaunch service, and an overnight anti-foul and hull polishing service.

Managing Director Richard Bayley said the company was passionate about providing environment-friendly services.

Richard Bayley, Sealift2

FEATuRE

“The season this year got off to an excellent start in March and demand for our services is very strong...”Richard Bayley, Sealift2

July/August 2012 19

“We collect all wash off from the cleaning operation and pass it through an onboard water treatment plant, which removes oils and dissolved metals rendering it safe to discharge directly into the sea,” he said.

Sealift2 fl oating dry docks at Cowes and Gosport lift 65ft yachts and motor boats of up to 50 tons in less than fi ve minutes, but the catamaran service is currently only available at Gosport.

SeaLift specialises in the design and build of pneumatic dry docks which it claims deliver the fastest lift times in the industry.

Sealift2 International Limited was formed in May 2003, and began designing and manufacturing its fi rst prototype fl oating dry dock in a unit at Venture Quays, East Cowes. It was launched in the spring of 2006 and Sealift2 has been operating a boat maintenance service in Cowes since then.

The company then set up production facilities in a unit at Medina Village, employing up to 20 welders and labourers, and its next dock was sold to a customer in Dubai Maritime City in August 2008.

The shallow draft SD model was launched in March 2010 and relocated to haslar Marina in Gosport. Later that year, a new RD model dock was installed at Cowes, doubling lifting capacity.

“Our business is very much dependent on the weather” said Richard.

Sealift2 fl oating dry docks

sailMERMAIDSour fleet - your team

Whether an experienced or novice sailor, our sailing

days provide fun and enjoyment on the water at affordable prices for you, your clients and colleagues.

Based in the sheltered waters of the Solent, Sea View Yacht Club, Isle of Wight, home to the Mermaids, enjoys spectacular views across the Solent to Portsmouth harbour.

Sailing is all within sight of our picturesque Clubhouse where you can come ashore for lunch and enjoy the Club’s hospitality, soaking up some of the best sea views on the south coast.

Our Mermaids are modern 26’ yachts but of classic design, all painted in unique colours. Available from April to October and appeal to both the beginner and experienced sailor .

Visit www.sail-mermaids.comfor more informationCall us on 01983 564999 or email sam.hampton@sail-mermaids.com

The complete sailing experience

Island Business.indd 1 14/03/2012 15:49

New Catamaran Service now available

at our dock in Gosport

Lift, Clean & Re-launch in under an hourFor yachts, motor boats & catamarans up to 65ft/50 tons

Medina River Cowes

www.sealift2.com

Haslar Marina Gosport

Gosport Tel: 02392 580870 Email: haslar@sealift2.com

Cowes Tel: 01983 282615 Email: cowes@sealift2.com

NEW SERVICE!

“The season this year got off to an excellent start in March and demand for our services is very strong, but with the wettest April since records began and with the continued rain in May and June we have had to reschedule a number of antifoul and hull polishing jobs, which has been frustrating for us and our customers.

“But with two docks operating in Cowes and Gosport, business has increased signifi cantly. The new catamaran service which is available from July will also bring in new customers that we have not been able to service previously.”

M2M Fenders - Luxury yacht fender specialist

Inflatable PVC and hypalon fenders Fenders – we recommend Anchor Marine and polyform Fender covers – made to fit make of fender Fender hooks – leather covered and sheepskin lined Mooring rope dockline and fender ropes We offer a bespoke service for our own hypalon fenders includ-ing swim platform fenders – simply email your requirements.

Why not give us a ring we’ll be happy to help

+44(0)1983 210493

Made 2 Measure Fenders LLP Osborne Stable Block York Avenue East Cowes Isle of Wight PO32 6JU +44(0)845 337 9133 +44(0)1983 210493 info@m2mfenders.eu www.m2mfenders.eu

“We are upgrading our entire network so that we can routinely off er internet speeds of up to 50 MB per second.”John Irvine, Wightfi bre

July/August 2012 21

SPoTlIGHT

20 The Business Magazine for the Isle of Wight July/August 2012 21

SPoTlIGHT

The company is putting its faith in a fi bre optic cable network that was installed about 10 years ago, at a cost of around £20 million, combined with a wireless network that it says will open up high speed access to 90 per cent of the Island, including rural areas.

CEO John Irvine has headed up a complete rebrand and is upbeat about the future.

“We are upgrading our entire network so that we can routinely off er internet speeds of up to 50 MB per second,” he said. “The technology we have now is actually capable of achieving 400 MB per second, but we expect some businesses might be interested in 100 MB per second.

“For wireless customers who are outside the cable network of Cowes, Newport and to the outskirts of Ryde, we will be off ering speeds of 20 or 30 MB per second.”

The speedometer reading may be impressive, but does it actually make much diff erence to business performance?

John said: “yes, it does. Internet speed transforms how we do things. It opens up a new world, but it does it almost by stealth. you suddenly realise you can give customers access to more information, cope with online ordering and cataloguing – the list is endless. For some businesses, it will lead to a re-think of the back offi ce, and there is signifi cant potential for effi ciency savings.”

John says Wight Fibre is investing around £500,000 in improving the network, and gearing up for delivery of its new internet television off ering.

“One of our strengths is that we already have a fast fi bre optic network in place,” he said. “It is here, now, and we will soon be off ering the fi rst public broadcast IPTV (internet protocol television) network in the uK.

“We are rebranding because we want to shout about what has up to know been a fairly low key operation. “

Matrix Create knows all about branding, too.

It was formed in 2001 as Matrix e-Business, and changed its name to refl ect its creative and design capabilities.

The Isle of BytekEVIN WIlSoN ASkS: ARE WE A DIGITAl ISlAND, oR ARE WE TooTlING AloNG IN THE SloW lANE?

WightFibre – formerly known as WightCable – says Digital Island is already here, and is aiming to set a blindingly fast pace to give businesses and residential customers motorway speed access to the internet.

The company delivers web design and e-business systems, and services include internet consultancy, hosting, and SEO and search marketing, as well as branding, print and web design, and interactive brochures.

Glen Jones, founder and Director, said: ‘Everything is instant now, and the growth in online activity is pretty amazing. The County Press website was getting 150,000 page views a month in 2006; now it achieves 2.2 million.

‘Most Island businesses have an internet presence and there is a steady stream of new businesses wanting to establish an online presence. The big issues now are the growth in social media and mobile access: research suggests that 25 per cent of internet access is now being done from mobile devices like smartphones and tablets.

‘These present challenges for businesses, and it can get a bit scary. We have been here for around 11 years and have a track record, and I think that helps us. Businesses know they can trust us. We work in a digital age, but a lot of our business still comes from word of mouth!

‘It costs money and resources to establish or improve a website, but smart businesses know it can lead to effi ciency savings - for example, John Lewis’ biggest store in Oxford Street has 2,000 staff , but the company’s website sells just as much, with a staff of 100.

‘The Island is lagging behind the digital age, and it’s really all down to the higher cost of building the infrastructure of high speed cabling here.

‘Broadband speed is an issue. We had to choose our location carefully because of connectivity issues, but the situation has improved. Even so, it is a worry for businesses because so much day to day activity now takes place online … emails, homeworking, online catalogues and ordering all put strain on internet connections.’

Many are pinning their hopes on the BT fi bre optic service Infi nity, which claims download speeds of more than 70 mbps, and is scheduled for installation at the Newport and Ryde exchanges around the end of this year, and for Ventnor a year later.

For Anthony Luxton, Director of AFX Design, the emphasis is on building eff ective websites that bring business benefi ts.

“IBM estimates that its online catalogue saves the company £2 billion a year, and we try to work with companies that don’t just want to tick the boxes by having a site, but really want to make the most of their online presence,” he said.

“It’s important to remember that people still expect a high standard whether they are online or offl ine, so it’s important not just to create a website, but to manage it and make sure it fi ts within an overall approach.”

Glen Jones, Matrix Create

Anthony moved to the Island two years ago, after a career with hewlett Packard, and most of his company’s clients are London based. But he believes the Island is in a great position to make a name for itself as a Digital Island.

“This is one community, a lot diff erent from most places on the mainland,” he said. “It shouldn’t be that diffi cult to get businesses to meet and share ideas so they can raise their game.”

That’s one reason why Anthony is working on plans to host a Chamber of Commerce workshop in September, to help businesses make the most of Twitter.

“Most people see Twitter as an opportunity to make a noise, and advertise,” he said. “But one of Twitter’s main features is searching for other people’s problems and issues, and that’s where its real value lies … fi nding out what people are looking for, and engaging with them.”

AFX Design

Fibre optic technology, Wightfi bre

July/August 2012 21July/August 2012 23

CHAMBER NEWS

Workplace accident recording and reporting is required under law by the Social Security (Claims and Payments) Regulations 1979, Regulation 25 (Suitable Accident book Data Protection Act 1998 compliant BI 510), and Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR)

Anyone injured at work is required to inform the employer and record the information, including details of how the accident happened.

Similarly members of the public aff ected by work activities resulting in injury should be recorded and reported if appropriate.

Following any signifi cant accident or incident employers should record details of all occurrences and subsequent investigations so if the accident becomes reportable under (RIDDOR) they have all the information required. They are also useful should civil action be taken in a claim for damages.

Investigations should ideally be carried out by management who have full knowledge of the workplace and systems as soon as is practicable.

22 The Business Magazine for the Isle of Wight

kerstine Andrews,Membership offi cer

32064 Island Business Life Adverto.indd 1 3/7/12 15:39:00

For more information or to apply:

T: +44 (0)23 9284 8200E: pbs.postgradadmissions@

port.ac.ukW: www.port.ac.uk/mba

Show you mean business. Go back to school.

Our Master of Business Administration (MBA) will provide you with the opportunity to develop your strategic problem-solving skills whilst mastering the latest business knowledge and practice:

• Develop your management abilities• Benefit through innovative work-based learning• Generous scholarships• Taught part-time in two-day blocks over two years• Accredited by the Association of MBAs

To find out more about our wide range of degrees, come along to one of our regular open evenings – details of which can be found at www.sharpenyourcompetitiveedge.com.

The Portsmouth MBA has been a life-changing experience and one that I wouldn’t have wanted to miss.’

Heather Short, Entrepreneur

www.port.ac.uk

Member benefi tWhen times are tough, and even when they’re not, businesses need all the help they can get.Membership of the Isle of Wight, Chamber of Commerce, Tourism and Industry is a great way to access the support your business needs.

They should be self critical where needed and implement corrective actions as soon as possible. Staff must be advised of the causes and new control measures established to prevent recurrence and where necessary re train as required.

Staff should be encouraged to report incidents as well as accidents and they should be investigated as thoroughly as all accidents.

RIDDOR requires employers and the self-employed and those in control of premises to report certain accidents, ill health and incidents to the enforcing authorities via their Incident Contact Centre.

These include death or major injuries, over three days lost time, reportable work-related diseases,dangerous occurrences, and occupational ill health.

For more information, go to www.hse.gov.uk/riddor

Coping with accidents at work

cUtting card costsDebit and credit cards are the payment method of choice now, and every business needs a secure, reliable processing system that sifts the transaction quickly, and puts the money where it is needed – into the company business account – as quickly as possible.

If you have yet to take the plunge, or think it might be time to update your fi nancial systems, the Chamber may be able to help.

One benefi t that is proving increasingly popular comes from our partnership with Lloyds TSB Cardnet to deliver savings on the costs of processing debit and credit card payments.

The Chamber has negotiated special rates for members that make this an opportunity not to be missed.

The service includes a dedicated Corporate Account support team to guide your move to Cardnet and manage your account from then on.

Charges are based on the type of business and the number and value of card transactions you deal with.

Funds will be received by your bank account within four working days.

you get the benefi t of all the latest technology at point of sale, one monthly statement detailing all transactions, a reduced joining fee, and even advice and support on how to make the move into online trading.

One merchant number is supplied for each outlet, which covers all card types – such as Visa, MasterCard and Maestro.

And all this is available for the cost of a phone call.

Cardnet works on the basis that every business is diff erent, so the company will work with you to create a tailor-made pricing solution to suit your needs.

you’ll fi nd full details of the benefi ts of membership on the Chamber website www.iwchamber.co.uk or email kerstine.andrews@iwchamber.co.uk

Bodster Equine Assisted learning

Jo And Giles Boddington

Education

07790 305108

joandgi@googlemail.com

www.eaqbodster.co.uk 

Aldermoor Farm, Ryde, Isle of Wight.

Bodster is an equine assisted learning centre where anyone aged 6-90 can have an experience with our 5 ponies and learn how to ‘talk’ horse and gain confidence developing relationships with ponies, develop their self-esteem through reflection on their experiences and have fun experiences where they can work at their own speed with experienced facilitators. No riding involved. Team building and NOCN available.

Angelcare Domiciliary ServicesCharmian Messenger

Care Agency

01983 616251

charmian.messenger@angelcareiow.co.uk

www.angelcareiow.co.uk 

Suite 2, unit One, Nicholson Road, Ryde, Isle of Wight. PO33 1BE

We are an independent home care company offering high quality care and support to people living in their own homes.

Wight Coast HolidaysToby Brading

Accommodation

01983 873163

toby@wightcoastholidays.co.uk

www.wightcoastholidays.co.uk 

13 high Street, Bembridge, Isle of Wight. PO35 5SD

holiday Agency Letting

New Members

Dancy Dynamics

Tracey Dancy

Marketing & Media Services

01983 290744

tracey@dancydynamics.com

www.dancydynamics.com 

2 Alexandra Road, Cowes, Isle of Wight. PO31 7JX

Portsmouth Business SchoolSharman Rogers

Education

02392 844202

sharman.rogers@port.ac.uk

www.port.ac.uk/pbs 

Richmond Building, Portland Street, Portsmouth, hants. PO1 3DE

Business Finance Consultancy (IW) ltdPaul Mitchell

Business services

07791 229736

bf.consultancy@yahoo.co.uk

The hawthorns, School Lane, Arreton, Isle of Wight. PO30 3AD

Business financial consultants

5 Star Pest ControlDavid French

Pest Control

01983 562228

info@5starpestcontrol.co.uk

www.5starpestcontrol.co.uk 

12 Little Preston Road, Ryde, Isle of Wight. PO33 1DG

Pest and vermin control services.

ADS TelemarketingAlistair Steel

Marketing & Media Services

01983 527545

alistair@adstelemarketing.co.uk

69 Wellington Road, Newport, Isle of Wight. PO30 5PX

over & out ltd Adam Davis

Business services

07917 469 222

mail@over-out.com

www.over-out.com 

36 The Green, Cowes, Isle of Wight. PO31 8hD

SW Vehicle Body RepairScott Wheale

Motor vehicle services

01983 864472

repairs@swbodyrepair.co.uk

www.swbodyrepair.co.uk 

Acident and vehicle body repairs.

Contact kerstine to find out more about Chamber membership: kerstine.andrews@iwchamber.co.uk

July/August 2012 25

DC Employment SolicitorsLawrence Dunn And Daryl Cowan

Employment Agencies

0844 800 7072

laurencedunn@dcemployment.co.uk

www.dcemploymentsolicitors.co.uk 

29 Carlton Crescent, Southampton, hampshire. SO15 2EW

Dedicated employment law solicitors offering commercial clients a discreet and bespoke employment law service, tailored to our clients requirements.

Dataswift Network Services ltdMr J D Gully

Computer Services

01983 885153

enquiry@dsns.co.uk

www.dsns.co.uk 

unit 8 Wootton Business Park, Whiterails Road, Wootton. Isle of Wight. PO33 4Rh

Specialist IT service company, providing installation, support and consultancy services.

SB Electrical (IoW) ltdScott Adams

Electrical Contractors

01983 525086

info@sbelectrical.co.uk

www.sbelectrical.co.uk 

14 Dodnor Park, Dodnor Industrial Estate, Newport, Isle of Wight. PO30 5XE

Providers of electrical installations and maintenance services for domestic, commercial and industrial services including new builds, upgrades, additions and replacements.

The business of careCharlie Messenger and Jean Langley have got down to business, and placed care of customers and staff right at the top of their list of priorities.They and their husbands are co-directors of Angelcare Isle of Wight, which specialises in supporting adults in their own homes.

They are both trained nurses, but Charlie also has experience as a trainer and still delivers care training, and Jean also worked in customer service. They met when they were both working in the care industry, after moving to the Island six years ago.

They began trading in April, already employ two full time service providers, and are looking at further expansion in the future.

Charlie said: “Our company ethos is to treat our staff well, because if they feel well cared for, they will be able to give the best level of care to their clients. Finding the right staff is the biggest challenge.

Jean said: “National regulations put personal choice at the top of the list, and that means customer focus is paramount. We did a lot of homework before we started trading, and we have very clear ideas about where we are going. Its important we have the right staff working with us, and we are always pleased to hear from people who might be interested in joining our team.”

For more information, go to www.angelcareiow.co.uk

Events

14 AugustCowes Week lunch 2012 West Cowes Marina

12pm – 3pm

Come and join us for a VIP BBQ at West Cowes Marina.

Super food in a great atmosphere with plenty of networking opportunities.

12pm arrival for Mount Gay Rum Welcome Drink

2 course Gourmet BBQ

£25 + Vat person. Must be booked and paid in advance.

Rib Rides

Plus if you fancy an exhilarating experience and a good look at the Cowes Week yachts why not book a Rib ride before the lunch. Rib rides will leave at 10am and 1am and places are strictly limited.

£20 + VAT per person.

Please call us 520777 to book.

14 SeptemberBusiness Breakfast Meeting The William Coppin, Newport.

7.30am – 9am

An excellent networking opportunity to meet and present your business to other members while enjoying a full English breakfast.

Places limited so please book early to avoid disappointment.

£5.00 per person

21 September2012 Charity Golf Challenge osborne Golf Club, East Cowes

In aid of the Earl Mountbatten hospice.

Play a round of 18 hole golf

Teams of 2 - £65 + vat per team

First Tee off at 1.00pm

Dinner and Presentations 7.30pm

Charity Raffle

If you would like to take part please contact the Chamber office on 01983 520777 or email chamber@iwchamber.co.uk

5 OctoberBusiness Breakfast Meeting The William Coppin, Newport.

7.30am – 9am

An excellent networking opportunity to meet and present your business to other members while enjoying a full English breakfast.

Places limited so please book early to avoid disappointment.

£5.00 per person

12 - 14 OctoberIsle of Wight literary Festival

The Isle of Wight is renowned for holding some of the best festivals in the world, and this will be no exception!

The Island’s first Literary Festival is taking place in Cowes this October and the programme is already bursting with writers and speakers who are sure to make it an unforgettable weekend.

In a showcase of literary talents from all over the country, including some from our own fair Island, there is bound to be something for everyone, no matter what your literary taste.

Story walks, debates, talks, workshops, music, children’s story telling, pub quiz...there are events taking place this weekend to delight festival-goers of all ages... there is even a guided bus tour around the island, hosted by one of our celebrity speakers.

The hub of this fantastic weekend’s activities will be Northwood house, a Grade II* listed building in a stunning nine hectare park; the building is in need of a little TLC, and the IWLF is proud to be donating its profits to such a worthy Island cause.

For more information visit: www.isleofwightliteraryfestival.org/ or call Margaret on 01983 295178

23 OctoberChamber laser Quest JR Zone, Manners View, Newport

6.30pm – 9.30pm

The only indoor laser gun arena on the Island.

Come and enjoy a fun way to network by competing in this laser quest.

Interactive laser gun wars in a massive 3 level arena with smoke and special effects.

Places will be limited so booking essential!

Price includes a finger buffet.

£6.00 per person

July/August 2012 27

Member View The Wrong TrousersBobby Lock, Community Rail Partnership Officer, reflects on a recent Community Rail DayThe Isle of Wight Community Rail Partnership, (IWCRP) decided to run an event with the Isle of Wight Chamber of Commerce, to showcase the work that has been accomplished over the years and to network with Island businesses.

The day started at the newly refurbished Sandown railway café - ‘The Larder and Pie house’ - for breakfast goodies laid on by the cafe’s owner, Sian Kirk. After sampling delicious food while listening to Sian speak about the cafe and her vision for a community hub at the station, it was time to catch the 1938 rolling stock tube train to our next stop, Brading.

We were met by Brading Town Council clerk, Cathy Mills, who led a heritage restoration project at the station. After tea and biscuits, (by this point the CRP Officer’s trousers were definitely starting to feel tight!) and a tour around the signal box, it was time to move on to Smallbrook junction and all change to Isle of Wight Steam Railways at havenstreet.

A buffet lunch then followed, (the CRP Officer had now given up and changed trousers for a two person tent) followed by an update from Jim Loe, of IW Steam Railway, on recent developments including a waiting area and eco toilets at Smallbrook and a new station at Wootton.

Guests enjoyed an extensive tour of the station and locomotive sheds, followed by a display by haven Falconry. Clearly all this was making folk hungry, so the party then took tea and cake in the station cafe, and the CRP’s Officers two person tent was exchanged for an Island marquee.

It was an excellent day, celebrating what can be done with a partnership approach for our tourism industry.

26 The Business Magazine for the Isle of Wight

Check our online calendar at www.iwchamber.co.uk for details of all business events.

28 The Business Magazine for the Isle of Wight

Island Business wants to hear from you if you have a story to tell. Send a message to kevin.wilson@iwchamber.co.uk

www.facebook.com/ islandbusinessmagazine

Island ActionChristopher Scott reports on exciting plans being developed by the Chamber of Commerce’s Eco ForumThe Chamber of Commerce’s Eco Forum was formed 18 months ago to help green business and green living on the Island, and to encourage businesses to move this way to engage in innovation, education and cost savings in their own operations.

The Board was originally set up by the Chairman of the Chamber, John Owen, along with Christopher Scott and Brian Bailey. It is now chaired by Robert Stewart and has a membership of business people who want to push this agenda forward.

They have various objectives, one of which is to encourage green projects that would give a balanced economic benefit to the Island, and Island businesses as a whole, creating and encouraging jobs within the green sector.

The decision to form this group was made to try and set up a live project which could set the touch paper alight. This project is an Eco and Climate Change Centre – a centre of excellence combining innovation, education and intellectual tourism.

This would be linked in to the Island’s education system to encourage the youth of the Island to pursue the green path, as well as attracting more than 100,000 visitors a year to the Island.

The original idea was to set up a 10,000 square foot centre on the outskirts of Godshill, combined with a small eco housing development, a carbon neutral school, which was part of the Isle of Wight school re-organisation, and an Innovation centre for Island businesses to work alongside each other as incubator green businesses.

Due to the Isle of Wight Council’s decision not to follow through with their rationalisation and integration of schools in this location, the Eco Forum has moved on to Plan B, which is to locate it in the Newport area.

Five sites have been identified which could be suitable for this exciting project, and negotiations are under way with land owners.

Watch this space…

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