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ISO 13485 Certification 6 Steps to - omtec

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Slide 1 of 30 Robert Packard, Consultant www.MedicalDeviceAcademy.com [email protected] June 12, 2013 ISO 13485 Certification 6 Steps to
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Page 1: ISO 13485 Certification 6 Steps to - omtec

Slide 1 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

ISO 13485 Certification

6 Steps to

Page 2: ISO 13485 Certification 6 Steps to - omtec

Slide 2 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Raise Your hand

How to get what you want…

• If there is a , pay attention.

• If you have a question…

Page 3: ISO 13485 Certification 6 Steps to - omtec

Slide 3 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

6 Steps

1. Planning the Quality System

2. Additional Regulatory Requirements

3. Implementing Design Controls

4. Documents, Records & Training

5. Management Processes

6. The Certification Audits

Page 4: ISO 13485 Certification 6 Steps to - omtec

Slide 4 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Your Certification Goals

• Required by Customer

• Required for Canadian Licensing

• Recognized Standard for CE Marking

• Industry Best Practice

Page 5: ISO 13485 Certification 6 Steps to - omtec

Slide 5 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

DemingCycle

PLAN DO

CHECKACT

ContinualImprovement

Break it into Chunks

• What is excluded and not applicable?

• Use the Deming Cycle

Page 6: ISO 13485 Certification 6 Steps to - omtec

Slide 6 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Resources Needed

• Equipment – None

• $ – Consultants, Standards and your Certification Body

• People – 1 FTE for 6 months

Page 7: ISO 13485 Certification 6 Steps to - omtec

Slide 7 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Additional Regulations

• US FDA – 21 CFR 820 (QSR)

• Canada – Canadian MDR & CMDCAS

• Europe – MDD, IVD, AIMD

• JPAL, TGA, SFDA, Brazil, India, Etc.

Page 8: ISO 13485 Certification 6 Steps to - omtec

Slide 8 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

21 CFR 820

Page 9: ISO 13485 Certification 6 Steps to - omtec

Slide 9 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Canadian MDR & CMDCAS

Page 10: ISO 13485 Certification 6 Steps to - omtec

Slide 10 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

MDD

Page 11: ISO 13485 Certification 6 Steps to - omtec

Slide 11 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Design Controls…When?

• Excluded for contract manufacturers

• Develop and Start Using Draft Forms prior to implementation of Document Control

• Should be your 1st process

• Retroactive implementation is not uncommon

Page 12: ISO 13485 Certification 6 Steps to - omtec

Slide 12 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Waterfall Diagram

User Needs

Design Input

Design

Process

Design

Output

Medical

Device

VALIDATION

VERIFICATION

REVIEW

Page 13: ISO 13485 Certification 6 Steps to - omtec

Slide 13 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Two Hump Diagram

DHF

Begins

Product

Launch

510(k)

Design Transfer

Concept Phase

Feasibility Phase

Development Phase

Pilot Phase

Release Phase

Identify Failure Modes

Estimate Probability of Occurrence

Hazard Identification

Page 14: ISO 13485 Certification 6 Steps to - omtec

Slide 14 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Input Output Verification Validation

item User Needs Design Inputs Design Outputs Verification Test Method Validation Test Method

1

2

3

4

5

6

7

8

9

10

Also called a Design Requirements Matrix

Page 15: ISO 13485 Certification 6 Steps to - omtec

Slide 15 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Min. Design Requirements

• Design Control Procedure & Forms

• Training Records – including Risk Management

• At least one design plan?

• At least one design review?

Page 16: ISO 13485 Certification 6 Steps to - omtec

Slide 16 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Documentation Hierarchy

copied from “13485 Plus”

Page 17: ISO 13485 Certification 6 Steps to - omtec

Slide 17 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Your 1st Procedure

• Control of Documents

• “A documented procedure shall be established”

• “The organization shall establish documented requirements”

Page 18: ISO 13485 Certification 6 Steps to - omtec

Slide 18 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Integrating Training

• Think of document control and training as part of that change plan.

• Records needed for objective evidence.

• How do you demonstrate effectiveness?

• How do you demonstrate competency?

Page 19: ISO 13485 Certification 6 Steps to - omtec

Slide 19 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Control of Records

• Record Retention Table

• Trigger for Retention Period Start

• Electronic Records – 21 CFR Part 11

– Electronic back-up

– Unique electronic signature

– Audit trails

Page 20: ISO 13485 Certification 6 Steps to - omtec

Slide 20 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Planning(7.1)

Production (7.5.1)

Final Inspection

(8.2.4)

Shipping(7.5.5)

Core Processes

Product Realization Process

Support Processes

Document Control(4.2.3)

Record Control(4.2.4)

Training(6.2.2)

Calibration(7.6)

Validation(7.5.2)

Monitoring(8.2.3)

Management Processes

CAPA(8.5.2 & 8.5.3)

Internal Auditing(8.2.2)

Data Analysis(8.4)

Purchasing(7.4.1)

IncomingInspection

(7.4.3)

Post-Market Surveillance(8.2.1)

Management Review(5.6)

Risk Management(7.1)

Process Interaction Diagram

Page 21: ISO 13485 Certification 6 Steps to - omtec

Slide 21 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Internal Auditing

• A full quality system audit is required to be completed prior to initial certification

• Recommended duration is equal to duration of Stage 1 & Stage 2 Certification Audit Combined

• May be conducted by a consultant, in-house auditors, or both

Page 22: ISO 13485 Certification 6 Steps to - omtec

Slide 22 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

CAPA

CAPA’s

Risk Analysis

MAUDE

Clinicals

Effectiveness

Service

Mngt. Review

Internal Audits

VOC Surveys NCMR’s

Complaints

Validation

CAPA’s are the heart of a Quality Management System (QMS) and tell auditors how effective the QMS is

Page 23: ISO 13485 Certification 6 Steps to - omtec

Slide 23 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Management Review

• 8 Required Inputs

• 3 Required Outputs

• Summary Statement in Minutes

– The QMS is Effective with the exception of…

– The Quality Policy remains appropriate

– The following Quality Objectives were established

Page 24: ISO 13485 Certification 6 Steps to - omtec

Slide 24 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Stage 1 Audit

• Typically 1 day

• Review all QMS Documentation

• Verify implementation of Management Processes – Internal Auditing

– CAPA

– Management Review

Page 25: ISO 13485 Certification 6 Steps to - omtec

Slide 25 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Stage 2

• Duration Determined by IAF MD9 Guidance

• Review 100% of Clauses in the Standard

• May involve more than one auditor

Page 26: ISO 13485 Certification 6 Steps to - omtec

Slide 26 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

IAF MD9 Table

Page 27: ISO 13485 Certification 6 Steps to - omtec

Slide 27 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Responses to Findings

• Corrective Action plans must be accepted by the auditor prior to certification recommendation

• Plans to do not need to be completed

• Progress on Stage 1 findings should be significant prior to Stage 2

Page 28: ISO 13485 Certification 6 Steps to - omtec

Slide 28 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Q & A

Page 30: ISO 13485 Certification 6 Steps to - omtec

Slide 30 of 30

Robert Packard, Consultant

www.MedicalDeviceAcademy.com

[email protected] June 12, 2013

Future Course Dates

October 2013

3 Thursday

October 2013

4 Friday

Supplier Qualification CAPA

San Diego Airport

Liberty Station

http://www.sandiegoairport.homewoodsuites.com/


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