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every domain and people having an operations or qual- ity background. The two day weekend format of this training shall provide details on various aspects of a quality audit system. This includes audit planning, audit documentation, conduct of audit, and follow up for clo- sure of non conformities. [email protected] Toll Free : 1800 102 300 Benchmark has been con- ducting process improve- ment related programs for more than 10 years. While there are multiple methodologie s for bringing in improvements, one thing is common in all—The need for process disci- pline. The need for process disci- pline applies to existing proc- esses all the time. This ap- plies to new process devel- opment as well as project management. Successful completion of a project leads to need for sus- tained performance in most sectors. This need is very well understood in financial processes and an audit mechanism exists in most organizations. The need is heavily under- stood by senior people in Among all certification pro- grams till date, ISO 9001 has been the most popular and most used. ISO is made up of 161 member countries and the standards apply worldwide. Organizati ons of all sizes and domains have been certified to ISO 9001. The knowledge of quality vo- cabulary and ISO 9001 is impor- tant for any quality enthusiast. While there are many manage- ment system standards from ISO and from Industry b odies (like COPC for call centers, SEI- CMMI for software develop- ment, ISO 27001 for IT security, ISO 22000 for food safety, TS 16949 for automotive industry, ISO 14001 for Environmental Standards, OHSAS 18000 for Occupational Health and Safety etc), most standards make use of background knowledge from ISO 9001:2008 The need for IQA certification About ISO 9001:2008 ISO 9001: 2008 Quality Audito r BENCHMARK SIX SIGMA FEEDBACKS • The faculty is outstanding. The most striking feature is teach- ing a complex topic in an easy and comprehensive way with real life examples. -Dabayan Ghosh,Cognizant Technology Solutions • Benchmark has delivered my expectations and more. -Shravane Balabasqar, QA, Doncasters Aeros pace (USA). • This is an excellent way to understand the process and get good benefit out of it. The best part of the course is the facili- tator, presentation, his way of explanation and the group discussions. - Anitha Matha, QA - Admi n Asst, SNC Lavalin (Canada). • It is recommended for compa- nies wanting to go for process improvement since it gives you the right receipe for successful implementation. - Priti Ray, Principal Consultant, Pricewaterhouse Coopers. • Excellent workshop for knowl- edge enhancement. - Jayant Kumar Kodwani, MIS Analyst, Metlife GOSC. All these and many more have experienced excellence with Benchmark Six Sigma Benchmark Support • 34000 + strong online community • Networking Meets • Doubt-Clearing Sessions • Active Forum • Interactive platforms for problem solving
