CORPORATE PROFILE
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ISO Bahrain Consultancy Services Co W.L.L.
CR – 88011-01, ISO Bahrain Consultancy Services Co W.L.L.
Office : 3435, Building : 1398, Road : 4626
Block : 346, Sea Front, Bahrain Financial Harbour,
Manama, Kingdom of Bahrain.
Contact : Karnam Shivakumar
Mobile : (00973) 39829272
Email : [email protected]
Website : www.isobahrain.com
Dear Sir
Thank you for your interest in ISO Bahrain consultancy services company W.L.L
We have endeavoured to provide in this document a flavour of who we are, what we stand for andareas where we can assist you in your constant effort to enhance, invigorate and grow yourorganization.
While this document provides a brief on all our services, we are conscious that each organizationfaces different challenges, has different priorities and commitments and a different balancebetween risk and reward. Accordingly“OneSize”cannot fit all. Our approach to your requirement isalways custom developed based on the specifics of the situation and your expectations. Thisensures that we deliver the maximum value at the right cost within the optimum timeline.Wewould sincerely appreciate an opportunity to meet you understand your requirements andcomeback to you with a customized proposition that would fit your needs. We look forward tohearing from you and taking a more active role in your plans for growth.
Yours sincerely
ISO Bahrain consultancy services company W.L.L
Karnam Shivakumar
General Manager
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04| Our GenesisAbout us, our mission and commitment, our clients
06| Our ServicesFocused assistance
07 | Our ClientsOur relationships
08 | Our Leaders and PartnersThe team behind the company
ABOUT US
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ISO Bahrain Consultancy Services Company W.L.L. established In January 2014 with the aim to provide professional ISO consulting services in various standards, feasibility studies and ERP solutions. Our primary objective is to promote & develop standardization organizations across kingdom & facilitate organizations commitment to maintain, improve quality/safety of products/services by guiding, implementing best manufacturing practices for organisation to make them to accomplish following goals:
1.To demonstrate its ability to consistently meet product/service quality & safety, customer requirements and applicable statutory and regulatory requirements.
2.To enhance customer satisfaction through the effective application of the management system, including processes for continual improvements of various ISO standards and the assurance of conformity to meet product/service conformance or requirements.
3.To boost international exchange of goods/services & provide competitive advantage to achieve market share.ISO Bahrain consultancy activities are approved by the ministry of Bahrain standards and Metrology Directorate (BSMD) & registered under Tamkeen Enterprise Development Support Agency (EDSA) programs.We offer ISO Annual maintenance package and audit service to ensure continually improve your systems, business performance and customer satisfaction to get the benefits of effective ISO implementation. We also offer lead & internal auditor training programs for various ISO standards under Ministry of labour – High council for vocational training to enhance employee skill & support Bahrainisation.
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Vision
ISO Bahrain Consultancy Services Company W.L.L. vision isto develop, implement & deliver effective management system to its
clients and become word of mouth service provider across globe.
Mission
We achieve the vision by following the below mentioned mission by;
1. Understanding client requirements & project scope and objectives.
2. Offering custom developed solution to suit organisation requirements.
3. Analysing the future requirements and guiding the clients in the right direction.
4. Involving, motivating, co-operating & being responsible with the client needs to deliver projects on time.
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Our ValuesAt ISO Bahrain consultancy services company W.L.L we add value through:Our People:We are passionate about nurturing people on a professional and personal level
• We provide opportunities & encourage individual initiative, creativity and teamwork.• We empower people to perform to the best of their ability & celebrate success
Our Services:We take pride in and are committed to excellence at every stage of our services
• We aim to ensure our services represent value for money.• We are committed to ensuring when our customers want a product they get it.
Our Integrity: We are ethical in all that we do and say
• We treat everyone with fairness, respect & engage in open and honest communication• We take personal accountability for all our actions.
Our Customers:We listen to customers, understand their needs and aim consistently to meet their expectations
• We prioritise their needs based on risk and return• We aim consistently to meet their expectations and provide best value.
Services : We offer the following listed services
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1.ISO Consulting ServicesWe are expertise in providing International Standards for Organisation (ISO) consulting in
development and implementation of various management system standards such as ISO 9001, ISO 14001, ISO 18001, ISO 22000,ISO 20121, HACCP, PAS 220,
ISO 27001, ISO 50000, ISO 13485, ISO15189, NHRA guidelines, ISO 17025 & ISO/TS 16949. 2. Feasibility studies for factories and workshop
Our consultants aware of current and future business needs & they have exposure in steel, construction, healthcare, chemical and
service based industries, Electronic component / equipment manufacturing Industries, Engineering Industries, Contracting and trading
industries to implement management systems.3. Computer software design, development & maintenance
Our consultants are involved in real-time implementation of Oracle – R12 and SAP- R3 of ERP projects and involved in full implementation of CRM & SCM modules.
4. Trainings We provide lead and internal auditor trainings on Quality, Environmental, Information security
management systems, Health & Safety, Food Safety & HACCP Management System. We also provide trainings on Oracle – R12, SAP user trainings especially in the field of automotive industry in CRM and SCM
modules.5. ISO Maintenance Package
We offer ISO Annual maintenance package, process audit & our activities are undertaken by fully experienced and qualified IRCA certified audit team. We undertake Internal audits. Management review, documentation ,
External Certification Body Visits, measurement, Product sampling inventory and Unlimited advice and support. 6. Accreditation and Certification services
We assist client in terms of technical and commercial analysis in choosing right certification or accreditation bodies and ensure that
certificate or accreditation will be awarded after successful implementation.
Our Project Strategy
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The following 2 stage process is adopted to prepare project strategy;Stage 1:The objective of project is clearly defined, communicated to client & highlight their role to achieve the milestone. Assisting & educating client in framing vision & mission statements, quality policy & objectives, core values and business ethics policies.Stage 2: In order to propose strategy, we at ISO Bahrain consultancy services company initially perform the assessment considering the existing client business activities as under;
• Type of products/services• Methods of manufacturing/services• Design & development• Import or export activities• Number of locations, departments and total manpower, etc.
We also study the client existing management system status in terms of maintaining documentation, application of PDCA methods in process/activities, quality assurance and control activities, Verification and Inspection methods of products/services, supplier relationships, and customer satisfaction. After analysing the above, we propose project strategy and calculate the time frame by understanding activities and plan specific intervals of project progress & duration as laid in project plan.Later, we estimate the working man days required to complete the project. This will be reviewed with the client and any amendments in terms of duration or timeframe to complete the project, we will agree upon the same and the revised project strategy is made & signed off from the client.
Our Project Methodology
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The following overall structures explain the contents briefly themechanism of each phase from project initiation till third party certification.
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Our Clients
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Sl COMPANY SCOPE COVERED INVOLVEMENT ISO
1YateemOxygen
Production & supply of CO2 to Coca Cola. Full Project
ISO 9001:2008ISO 22000:2004HACCP, PAS 220
2Jalil Medical
Factory – BahrainProduction of Disposable Sterile and Non-Sterile surgical Sundries, disposable Laboratory plastic ware and Cotton Buds
Business Feasibility Study & Transition to ISO 9001:2008
ISO9001: 2008
3 Electrotech
Provision Of Electrical Installation Services Of HV & LV Equipment’s And Associated Civil Works Like Substation Building Construction
1.ISO 9001:2008 certification2.Environmental and Safety Assessment –IMS Doc.
ISO 9001: 2008& EHS Study
4Al-Khunizi Companies Group –Bahrain
Provision of services such as water proofing, Aluminium Fabrication & Plumbing work.
Consultant & achieved ISO Certification from BV
ISO 9001: 2008
5Al Faisal Logistics –Bahrain
Provision of Logistics & Transport Services
Developed & Implemented procedures.
ISO9001 : 2008
6 Red Mack Services Training on First Aid & OSHAS TrainingEHS &Safety Trainings
7 Rezil LabsEMS Internal Auditor & Awareness Training
TrainingEMS 14001:2004
8Overseas Marine Services
MEP in Vessel & maintenance. Full Cycle ISO 9001: 2008
9Delta Mechanical Cables
ISO Awareness & Internal Auditor Training
Training ISO 9001:2008
OUR CLIENTS CONTINUED…
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Sl COMPANY SCOPE COVERED INVOLVEMENT ISO
10Sultan Marine
International & ACProvision of AC Refrigeration Services for Industrial, Domestic & Marine Applications.
Compliance to ISO requirements
ISO 9001: 2008
11 Delta Cables Factory Production of HV and LV Insulated CablesIntegrated Management System
ISO 9001:20081SO 14001:2004OSHAS 18001
12 Kronos Electrical Contracting Grade A electrical contractors
1.ISO 9001:2008 certification2.Environmental and Safety Assessment –IMS Doc.
ISO 9001: 2008EHS documentation
13 Saraya Contractors Mechanical, Electrical & Civil contractors Full Cycle of projectISO 9001: 2008OSHAS 18001
14 Al Wardi Transport Equipment hiring & transport AMC – QMS RepresentativeISO 9001: 2008
15 Kingdom Ready-mixEnvironment Management Plan, Environmental Licensing Section
License to operate private jetty.
ISO 14001:2004
16 M.E. International TradingOutsourcing , Import, Export & trading activities
Full Cycle of projectISO 9001: 2008
17Arabian International Mechanical Services Co
Equipment Hiring and Maintenance Services.
Full Cycle of projectISO 9001: 2008
18 AMA Fabrication and engineering services QA/QC Consultant ISO 9001: 2008
19 Safety Training Consultancy IRCA Lead Auditor – 9001:2008 Trainer ISO 9001:200820 Miraj Arabia Documentation Requirements Consultant ISO 9001:2008
21 Gulf Corporation TechnologyPharmaceuticals, Consumer & medical equipment devices
Consultant ISO 9001:2008
22 Awal plastics W.L.L Manufacturing & supply of various signage. Consultant – In progress ISO 9001:2008
OUR CLIENTS CONTINUED…
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Our Partners
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India BranchCiberspring Technologies (INDIA) Private LimitedNo. 9, 4th Floor, 27th Main,Madiwala Post,BTM 1st Stage,Bangalore – 560068Phone: 877-490-6715 Fax: 866-395-0888 Email: [email protected]
U.S.A BranchCiberspring, LLC11 South Street, 2nd FloorMorristown, NJ 07960 Phone: 877-490-6715 Fax: 866-395-0888 Email: [email protected]
ORGANISATION STRUCTURE
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Managing Director
Senior Consultant
(Business Plans & Feasibility Studies )
Senior Consultant
(ISO activities)
Consultant HACCP & FSMS
HR,Accounts & Administration
Assistant
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Karnam has been involved in ISO consultancy services as an implementation consultant for IMS and Business Process Re-engineering for over 15 years. He has done multiple implementations of various Management Systems including re-engineering processes in both large and mid-size companies at various locations in Middle East and India.Areas of expertise# Providing ISO consultancy services for ISO 9001, ISO 14001, OHSAS 18001, HACCP, PAS 220, ISO 22000 # Providing Trainings, Consulting and auditing services feasibility studies for workshop# Business operation in Automotive distribution for sales & service.# Software consulting & Implementation - Familiar with role of Functional Analyst in implementing
Oracle – R12 and SAP Implementation of ERP in CRM & SCM modules.# Familiar with role of Performance development management system to implement Key Process Indicator
Qualification# Bachelor of Engineer in Automobiles # IRCA Certified Lead Quality management system Auditor - A-17027 (2009/1241) - UKAS Accreditation# IRCA Certified Environmental management system Auditor - A-14478 (EA/11/IN/11692) - UKAS Accreditation# Certificate course on Performance Management, High Performance Leadership, Total Quality
Management System, Competence level modelling & JAVA technologiesAs a Consultant # Working as a consultant and provide consultancy to different organizations on different standards
which includes ISO 9001 , ISO 14001, ISO 22000, HACCP, ISO 17025 , OHSAS 18001 As an Auditor # Conducted various audits (Internal & External audits) for management systems, report & assist & close NCR. As a Trainer # Conducted in-house trainings in various courses Viz. HACCP, PAS & OHSAS 18001 . # ISO-14000 Awareness course & Internal Auditing QMS,EMS,HACCP,PAS & FSMS
1.OUR TEAM – KARNAM SHIVAKUMAR
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Qualification
Bachelors Degree - English Literature.
Masters Degree-HR (Personal Management and Industrial Relations)
Internal Quality management system Auditor 9001:2015
Area Of Expertise
1. Internal Auditor.
2. HR Activities.
3. Selection and Recruitments
As an Auditor
Conducted various in house audits for management systems, reporting & assisting in closingsNCR.
As a Trainer
Conducted in-house trainings in auditing and software issues trouble shootings.
PROFILE – DALE ESLIN VAZ
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An effective communicator with excellent interpersonal and relationship building skills along with analytical skills, Effective Team Leader, Team Worker, Adaptable, Quick Learner and Optimistic.
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It is our pleasure to present this document for your review and consideration.
We would be pleased to meet you and discuss this further.Please feel free to contact me if you need any additional information on the
below mentioned co-ordinates :
Karnam Shivakumar Mobile : 00973-39829272
Email : [email protected]
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