International Organization for Standardization

Presented by-

SHAHZADA

SALEEM

YOUNS

CONTENTS

Introduction

Benefits

Salient features

ISO 9000 : Quality System

ISO 9000:2000 QMS

ISO 9001:2000 QMS

ISO 9004:2000 QMS

Benefits of ISO 9000 Quality system

ISO 140001

ISO 22000

Conclusion

INTRODUCTION

Widely known as ISO, is an international standard setting

body composed of representatives from various national

standards organizations.

Founded on February 23,1947, the organization promotes

worldwide proprietary, industrial, & commercial standards.

Headquarters in Geneva, Switzerland. ISO is composed of

162 members, each one the sole representative for their

home country.

As the largest developer & publisher of standards in the

world, ISO fills the vital role of a medium for agreement

between individual standard developers, spreading progress

made by one country's local developers across the world to

further the goal of standardization.

BENEFITS

ISO International Standards ensure that products &

services are safe, reliable & of good quality.

For business, they are strategic tools that reduce costs

by minimizing waste & errors and increasing

productivity.

ISO is a nonprofit organization that develops &

publishes standards of virtually every possible sort,

ranging from standards for information technology to

fluid dynamics & nuclear energy.

SALIENT FEATURES

Most important international standards setting non-

governmental organization.

World federation of 123 countries national standards

bodies.

Develops consensus based international standards.

Develops standards through 200 technical committees

split into 650 sub committees & 200 working groups.

All of its standards are voluntary in nature.

ISO 9000 series is the general quality certification

standard of ISO.

Presently, India has about 5000 ISO 9000 companies.

ISO 9000 : Quality System

The ISO 9000 family of standards is related to QMS &

designed to help organizations ensure that they meet the

needs of customers & other stakeholders while meeting

statutory & regulatory requirements related to the

product.

The standards are published by ISO, & available through

National standards bodies.

ISO 9000 QSS were introduced in 1987 which were revised

in 1994 & again in 2000. Objectives of these periodic

revisions are to satisfy needs of standard users.

The 1987 series comprises ISO 9000, which embraces ISO

9001, ISO 9002 & ISO 9003.

ISO 9001-

Model for quality in design/ development, production,

installation & servicing.

ISO 9002-

Model for QA in production & installation.

ISO 9003-

Model for QA in final inspection & testing this standard is

used for external QA purposes.

The 2000 revision which was first major revision of

standard resulted in the following 3 standards:

1. ISO 9000:2000

2. ISO 9001:2000

3. ISO 9004:2000

1. ISO 9000:2000 QMS

ISO 9000 deals with the fundamentals & vocabulary of

QMS, including the 8 management principles on which

the family of standards is based. These are:

• Customer focus

• Leadership

• Involvement of people

• Process approach

• System approach to management

• Continuous improvement

• Factual approach to decision making

• Mutually beneficial supply relationship

FUNDAMENTALS

ISO 9000 standards recognizes 12 fundamental

principles which are basis for contents of ISO

9001:2000 & ISO 9004:2000 QMS standards. These

fundamentals which incorporate 8 QM principles are:-

1. Rationale for QMS

2. Requirements for QMS & for products

3. QMS approach

4. Process approach

5. Quality policy & quality objective

6. Role of top management within QMS

7. Documentation

8. Evaluating QMS

9. Continual improvement

10. Role of statistical techniques

11. QMS & other management system focuses

12. Relationship between QMS & excellence models

2. ISO 9001:2000 QMS

ISO 9001 standard is a most widely used standard

among ISO 9000 family.

Used by companies, seeking to have QMS recognized

through an independent registration process.

Designed for use by an organization that uses to

enhance satisfaction of its customers.

3. ISO 9004:2000 QMS

These standards provide guidelines in contrast to ISO 9001 standards, which specifies requirements.

Designed for use by an organization that seeks to move beyond the requirements of ISO 9001, to improve the performance of organization to satisfy its customers.

By contrast it covers the effectiveness of an organization QMS.

It provides guidance on technical, administrative & human factors affecting the quality of products & services at all stages of quality loop.

Benefits of ISO 9000 Quality System

Enables user to identify & plan tasks & their method of

performance.

Marketing advantages, recognition & publicity.

Reduced liability risks & cuts down poor quality cost.

Registration to ISO 9000 is a necessary pre requisite in

different countries.

Builds up confidence among customers & better job

satisfaction.

ISO 14001

ISO 14001 sets out the criteria for an

environmental management system.

It does not state requirements for

environmental performance, but maps out

a framework that a company or

organization can follow to set up an

effective environmental management

system.

Can be used by any organization that

wants to improve resource efficiency,

reduce waste & drive down costs.

ISO 22000 ISO 22000:2005 specifies requirements for a food safety

management system where an organization in food chain

needs to demonstrate its ability to control food safety hazards

in order to ensure that food is safe at the time of human

consumption.

Applicable to all organizations which are involved in any

aspect of the food chain.

Ensures that organizations confirms to its stated food safety

policy.

Evaluate & assess customer requirements, to enhance

customer satisfaction.

CONCLUSION

ISO standards contribute to make the development, manufacturing & supply of products & services more efficient, safer & cleaner.

Makes trade between countries easier & fairer.

Provide governments with a technical base for health, safety & environmental legislation.

Aid in transferring technology to developing countries.

ISO standards also serve to safeguard consumers, & users in general, of products & services - as well as to make their lives simpler.

REFERENCES

Quality control for value addition in food processing

En.wikipedia.org

www.google.com