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Page 1: ISSUE 2, JUNE 2015€¦ · ISSUE 2, JUNE 2015 RIZO DESSERTS PLASTICUT BREATHOMETER CORPORATION GENIS STEEL CITY SUSTAINABILITY - ECONOMIC DEVELOPMENT TAGLINE - Hume City, Get Connected

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ISSUE 2, JUNE 2015

RIZO DESSERTS

PLASTICUT

BREATHOMETER CORPORATION

GENIS STEEL

CITY SUSTAINABILITY - ECONOMIC DEVELOPMENTTAGLINE - Hume City, Get Connected

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Page 2: ISSUE 2, JUNE 2015€¦ · ISSUE 2, JUNE 2015 RIZO DESSERTS PLASTICUT BREATHOMETER CORPORATION GENIS STEEL CITY SUSTAINABILITY - ECONOMIC DEVELOPMENT TAGLINE - Hume City, Get Connected

MAYOR’S INTRODUCTIONWELCOME TO THE SECOND EDITION OF HUME ECONOMIC UPDATE FOR 2015.

As we know Hume City has a diverse range of businesses. In this edition we will hear from some of these businesses and find out what sets them apart from others.

You might know about the iconic Hume Global Learning Centres in Broadmeadows and Craigieburn. Read about how they are supporting local businesses by providing meeting and events spaces for businesses and the community.

Procom Plastics, is a successful business that manufactures around 500 products, most of which is used by the Caravan Industry. The article shows their journey from a small factory to a purpose built factory and warehouse facility in Campbellfield.

Hume City is connected to all the major road networks and this was one of the main reasons for Lyreco moving to Hume. Lyreco is an office supplies company. They have clients across Victoria. Get a glimpse of how they cater to the needs of their clients.

We all love to read about family businesses. Genis steel is a family business which started off from a garage. Read how they grew from a one person operation to a business that employs 70 people.

Did you know drink driving is one of the biggest killers on Victoria’s roads? Almost a quarter of all fatal crashes in Victoria involve a driver or rider with an illegal Blood Alcohol Concentration (BAC). Des from Breathometer, shares his story with us. His business manufactures machines and equipment to counter the drink driving problem.

Another family business operating from their basement in Sunbury is 3rd Planet Excavations. Peter shares with us how 3rd Planet Excavations is supporting the local community and businesses.

One of the unique businesses in the region is Essential Imaging - a document management business. We ask owner David how they started and established this niche business, and about some of the organisations they service.

Rizo Desserts is a local manufacturer of desserts predominantly supplying the health care industry. Read about Rizo Desserts’ journey and how they are expanding.

You might have seen the kids’ play-centres in McDonalds. Plasticut manufactures most of these play-centres and many more creative items. Alana Harrop tells us how and why they diversified when the industry they were servicing started to close down.

Our People in Hume section captures more inspiring and motivating stories.

I hope you enjoy reading this edition and please don’t forget to have a look at the Hume City Council website for upcoming events and news.

Adem Atmaca

CONTENTS3 News in Brief Hume Global Learning Centres: A Business and Community Hub

4 Procom Plastics The Future of Innovation at Procom Plastics

6 Lyreco Increased Efficiency after a Seamless Transition to Hume City

7 Genis Steel Family Business Grows into One Central Location

8 Breathometer Corporation Working Towards Safer Communities

10 3rd Planet Excavations Sunbury Business Supporting Local Workers

11 Essential Imaging Creating Digital Documents

12 Rizo Desserts Quality Desserts for Australia’s Growing Healthcare Sector

14 Plasticut Diversifying Manufacturing for Sustainability

People in Hume 16 Pat Carmody

16 Tuna Guclu

16 Jenny Carland

Hume City Snapshot 17 Statistics

Cover: Employees on the factory floor at Procom Plastics

If you have any comments, suggestions or stories of interest for the Economic Update, or if you would like to receive a copy every quarter please contact us on 03 9205 2200, or visit Hume City Council’s website www.hume.vic.gov.au

The ECONOMIC UPDATE is designed to be used as an ongoing resource showing trends over time, and we recommend readers keep back issues for future reference. Produced for Hume City Council, PO Box 119, Dallas, Victoria 3047

Designed by adz@work, Studio 104, 9-11 Claremont Street, South Yarra, Victoria 3141

HUME CITY COUNCIL IS A PROUD SUPPORTER OF THE AUSTRALIAN MADE, AUSTRALIAN GROWN CAMPAIGN

HUME CITY COUNCIL ECONOMIC UPDATE / 2

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HUME GLOBAL LEARNING CENTRES: A BUSINESS AND COMMUNITY HUBThe Hume Global Learning Centres (HGLC), located in Broadmeadows and Craigieburn, collectively provide services to over 80,000 Hume residents, groups and businesses each month. People and businesses from diverse backgrounds, with varied interests, can access the Hume Global Learning Centres in a welcoming environment.

“We’ve got programs available from what we call ‘cradle to grave learning’, and the promotion of lifelong learning in our Global Learning Centres is critical for us,” said Hume City Council Learning Community Manager Marea Ekladious.

State-of-the-art technology and a wide range of resources are available at the centres. The learning and digital hub comprises benefits such as free Wi-Fi, computer access, library access, subscriptions and educational programs.

This allows individuals or businesses to gain access to resources, which they normally may not be able to access at home or in their office. The centres also provide space for local businesses to further their training and recruitment services. Coupled with on-site catering, free car parking, a café, learning and workshop spaces, as well as rooms suitable for conducting job interviews, meetings or professional development courses, the centres have it all.

“This makes organising conference facilities or meeting venues easy. It also takes the stress away from organising all the extras like parking, technology, catering and assistance,” said Marea.

“Everything is taken care of and centre support staff ensure all business needs are met. Once businesses walk in, their needs are looked after,” said Marea.

Craigieburn HGLC includes an art gallery, an on-site childcare centre and a ground floor library. The brand new model of combining so many community services and resources on the one site has been a great success for Hume City.

The centres have hosted an array of business and community focused events including highly successful business breakfasts, volunteer expos, workshops, educational forums and a jobs expo that attracted 4,000 people. Employment services and universities utilise the centres to provide educational courses, and the local police from the nearby station also hire rooms for their meetings.

“Hume City doesn’t have a university so we understand access to education for people in the local area is important. This is why we partner with universities through the Hume Multiversity Initiative, to deliver courses out of the learning centres. We realise providing these educational opportunities benefits local businesses, with finding skilled employees in the area and with professional development.

“We like to embrace the community and we recognise that local business is an important part of our community,” said Marea.

HUME CITY COUNCIL ECONOMIC UPDATE / 3

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HUME GLOBAL VILLAGE The Hume Global Learning Centres also incorporate the Hume Global Learning Village. This network of organisations, individuals and professionals are connected to a database that has grown to over 1,000 members and continues to expand.

The database allows businesses and organisations to stay in the loop with what’s going on in the Hume Global Learning Centres, including upcoming opportunities and the ability to hire rooms at a reduced rate. Additionally, a magazine is sent out regularly with a learning focus and best of all, it’s free to join.

To join the database visit: www.hume.vic.gov.au/Libraries_Learning/Hume_Global_Learning_Village/About_the_Village/How_do_I_join_the_Village

For more information visit: www.hume.vic.gov.au/hglcs

HUME GLOBAL LEARNING CENTRE, CRAIGIEBURN

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HUME CITY COUNCIL ECONOMIC UPDATE / 4

Procom Plastics’ catalogue includes over 500 products with a wide range of colours and customisations on offer. From solar tubing and matting for heating swimming pools to seals for windows and doors, Procom Plastics provides high quality products to various industries.

Cresswell began supplying the caravan industry after identifying products, used by nearby companies, which he believed he could improve.

“I had a look through some of their caravans and said I can do it better with quality trims, beadings and overall enhanced finishes,” said Cresswell.

Our location in Hume City has also enabled us to continue our expansion into other markets. Our neighbours can often benefit from the products we make in their business, so it has been mutually beneficial to establish these relationships. Cresswell Bower

The company quickly began to outgrow the Sunshine location as they diversified into other industries such as solar matting and window glazing. To keep up with the business’ expansion, Procom Plastics built a new factory in Keilor Park.

After purchasing a second warehouse in Keilor Park, the logistics, time-consuming travel and effort of loading and unloading the truck began to affect the efficiency of the company. Procom Plastics knew the next step would be merging the warehouse and factory floor in one location.

THE FUTURE OF INNOVATION AT PROCOM PLASTICS

Procom Plastics began in 2002 when Cresswell Bower rented a small factory in Sunshine with one second hand plastic extrusion machine. Procom Plastics soon ran three extrusion lines focusing on providing plastic to the caravan industry. Today Procom Plastics houses 16 extrusion lines.

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Campbellfield in Hume City was an appealing solution to Procom Plastics’ needs, as the company now has a 4,000m² purpose-built manufacturing plant incorporating room for testing, research, sales and support. The plant houses an integrated design, development, tooling, manufacturing and distribution facility.

“The location is great, and it’s brilliant for manufacturers. We are close to our clients in the caravan industry. Most of the urban caravan industry is located in Hume City, just across the road from us, which is very convenient,” said Cresswell.

Procom Plastics now supplies 90% of the caravan market, with 70 manufacturers of caravans in nearby Campbellfield all supplied by Procom Plastics. Procom Plastics has been able to expand their services to these clients by conducting weekly stocktakes and supplying them with new products.

Procom Plastics has evolved to hold a firm place in the plastics industry, and is now looking forward to a number of innovations.

“It’s a huge market, and if we can be at the forefront of new plastic development, it would be amazing for Procom,” said Cresswell.

For more information visit: www.procomplastics.com.au

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HUME CITY COUNCIL ECONOMIC UPDATE / 5

The location is great, and it’s brilliant for manufacturers. We are close to our clients in the caravan industry. Most of the urban caravan industry is located in Hume, just across the road from us, which is very convenient. Cresswell Bower

PROCOM PLASTICS SUPPLIES

90% OF THE CARAVAN MARKET

STAFF ON THE PROCOM PLASTICS FACTORY FLOOR

EXTRUSION MACHINES IN ACTION

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HUME CITY COUNCIL ECONOMIC UPDATE / 6

INCREASED EFFICIENCY AFTER A SEAMLESS TRANSITION TO HUME CITY

As an office stationery and goods supplier Lyreco relies heavily on the digital economy as a sales channel. Lyreco organised their move to Hume City to ensure that their next day delivery service was not disturbed and all online orders were delivered on time.

Lyreco’s diverse customers include big businesses such as Coles, Boeing and Super Partners. Exemplary customer service for all clients is of paramount importance to Lyreco.

Lyreco, a French owned company, transitioned seamlessly in just one weekend to the Campbellfield site without any disruption to their usual services. The company moved in December 2014, after being located in Port Melbourne for over 10 years.

“There were a couple of reasons we decided to make the move from Port Melbourne. First of all, the site was quite old and less efficient and secondly its age made it more costly to maintain,” said Lyreco’s Distribution Centre Manager Adam Young.

“Lyreco is still a relatively young company in Australia, so we were open to moving to a new location in Melbourne. My Logistics Director Anwar Feghali is based in Sydney. Anwar and I conducted a cost benefit analysis for different parts of Melbourne before deciding on Campbellfield.

“Interested in leasing a new warehouse, we selected a site that was under construction and was therefore available for lease at the right time.

“A lot of companies we work with to send our regional freight are in the area. We’re now a lot closer to them which shortens the travel time between depots,” said Adam.

Another key factor influencing the move to Campbellfield was the suburb’s excellent road network.

“We feel that the warehouse is the right size for us, especially when factoring in future company growth potential. The building has a more convenient layout when compared with the site at Port Melbourne, which has already allowed us to be more efficient in our processes,” said Adam.

The Melbourne Lyreco workforce, made up of 48 staff in total, has also benefitted from the move, with many of the team now located closer to home as opposed to travelling to Port Melbourne. The strategic planning of the company’s relocation has ensured high staff retention.

“Many of our employees live in Hume, and were previously commuting to the old location in Port Melbourne each day. Now, many are actually closer to home, reducing time spent in traffic.

“Overall the move to Hume City has been incredibly rewarding and we’re heading in the right direction,” said Adam, who is proud of Lyreco’s increased efficiency operating in Campbellfield.

For more information visit: australia-corp.lyreco.com/gbr/

Lyreco Office and Work Solutions has recently relocated from Port Melbourne to Campbellfield, moving into a new warehouse in order to create a more efficient workplace. Lyreco provides office supplies to a variety of companies across Melbourne, Regional Victoria and South Australia.

ADAM YOUNG, LYRECO DISTRIBUTION CENTRE MANAGER

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HUME CITY COUNCIL ECONOMIC UPDATE / 7

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“Employing locally for us is important as it brings a whole host of benefits including a shorter commute time, a sense of community and higher team morale,” said Greg.

Genis Steel recently completed a challenging project, for an abattoir client in Dandenong, demonstrating their ability to adapt to any job. They constructed a 15,000m2 building that incorporated the challenge of creating structural support to house a huge expanse of refrigerated panelling.

It was an exciting project for us as it was unique. We had to work around an existing structure providing a connection between the old building and the new construction. Greg Genis

Hume City Council has played a supportive role to Genis Steel throughout the move to Somerton, allowing a smooth transition for the company.

“The Council has been fantastic in their support and in ensuring we’ve settled in properly,” said Greg.

The addition of three new machines and streamlined processes on the factory floor will increase Genis Steel’s productivity in the future.

“We’ve got a lot of promising projects scheduled, so it looks like it is going to be a good year. We met our projected profit for the first half of the year, in March, which really highlights our increased efficiencies and capabilities at this new site,” said Greg.

For more information visit: www.genissteel.com.au

GENIS STEEL: FAMILY BUSINESS GROWS INTO ONE CENTRAL LOCATIONGenis Steel is a structural steel fabrication business providing expert services for residential and commercial buildings.

This family business has taken the next step in its evolution, bringing together all three of its factories into one location in Somerton. The move has provided the perfect collective base for future expansion and growth.

Managing Director of Genis Steel, Greg Genis, has plans to triple the work performance of his previous factories by utilising new machines and processes to increase efficiency.

“It’s fantastic to have everyone on site now. We have managed to move three warehouses and two offices, whilst setting up the new factory and continuing the daily operations and logistics. This transitional period has been quite demanding at times. The challenges of the move have really showcased the character of the team who have helped to pull it all together,” said Greg.

Genis Steel began in 1978 as a small business created by Greg’s father in his garage at the family home. He then purchased a small 60m2 factory in Thomastown and concentrated on metalwork such as gates and balustrades, with a growing interest in residential steelwork.

In 1992 Greg joined his father in the steelwork business and together they began taking on larger projects and venturing into industrial steelwork. They began developing the site three years later, before going on to purchase two more factories in Thomastown. Industrial and residential steelwork became the new direction for the company as it moved away from small scale metalwork. As this happened, Genis Steel put into practice its structural expertise, creating structures directly for large building companies such as Corplex.

As the business continued to expand it became clear that the amalgamation of the three individual factories into one would be the next step for Genis Steel. The first half of 2014 saw the Maidstone factory and the two Thomastown factories merge to the Somerton location. An existing staff base of 55 began working together at the new location, along with the addition of 15 new staff. Most of the new staff were recruited locally, formerly employed by Ford or the Dunlop factory that previously occupied the site.

“We were lucky enough to hire a couple of great employees from Ford and Dunlop. Although there are manufacturing jobs being lost, I think it’s important to recognise other manufacturing businesses are moving into the area and providing new opportunities. For employees that are local it’s easy for them to get to work, which is a mutually beneficial arrangement.

A GENIS STEEL CONSTRUCTION

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HUME CITY COUNCIL ECONOMIC UPDATE / 8

The Breathometer journey began with the introduction of the 0.05 legislation in Victoria. At the time, Des Malcolm’s family were involved in hotels in the North Melbourne area. He quickly realised there were no means for his patrons to reliably test their alcohol limit before driving.

In 1985 Des created Breathometer Corporation, pioneering a breath-testing instrument to assist patrons of licensed venues to monitor their alcohol intake. This technology allowed patrons to make informed decisions accordingly, such as whether to drive home or to organise an alternative means of transport.

Des Malcolm’s unique business relocated from a small factory in Essendon to a well-equipped factory in Tullamarine, and the benefits to his business were immediately evident. There is room to grow in Breathometer Corporation’s Tullamarine factory, and the location has pleasantly surprised Des in more ways than he predicted.

Location is not the only convenience Hume City provides to Breathometer, with Des utilising other businesses and suppliers in the area through the Rotary and Hume City business networks.

“I realised there were so many suppliers that I could use locally without going over to the other side of town,” said Des.

“The major business attraction here is the airport and the huge growth that’s going on there, the location to the four major highways and the businesses that are teaming up to support the productivity built around the airport,” he said.

Breathometer Corporation continues to research and develop products to perfect their performance. Since the introduction of the new BM8 model instrument one year ago, the company has generated three improved models. All instruments developed by Breathometer Corporation are certified to Australian Standards.

Breathometer Corporation installs their instruments free of charge within licensed venues in Victoria, South Australia and New South Wales. The company often partners with local police, Rotary clubs, sporting organisations, local councils and road safety bodies.

“In principal, we tend to work with communities, creating programs around the instruments to overcome alcohol abuse,” said Des. Profits for the company come from the gold coin cost to use the machine.

With a view to arresting the high figure of drink-driving and alcohol abuse in the Eastern suburbs, the TAC asked Breathometer Corporation to conduct a trial using its instruments. Following that, community road safety grants were introduced in 2008. Breathometer was then approached to introduce the program to Rotary on behalf of the TAC.

The TAC has now successfully embraced 32 clubs with the installation of 110 instruments. Rotary’s involvement with Breathometer Corporation continues to expand, with a view to supporting their community in the prevention of drink-driving and other alcohol related issues.

“There is a mutual benefit between our company and the communities in which we install our instruments. By installing our instruments, communities are able to take control of their own alcohol intake, and we are able to achieve an increased recognition of our service. Therefore it is important for us to liaise with community groups such as Rotary to promote the importance of our product,” said Des.

Breathometer recently collaborated with Rotary in the Gippsland region after the community identified the need for more alcohol education. This followed a tragic road accident near a local sporting club.

Breathometer Corporation has taken advantage of the large and well-connected offices and manufacturing spaces on offer in Hume City. They have used their base in Tullamarine to develop the most innovative devices in their field.

WORKING TOWARDS SAFER COMMUNITIES

PATRONS WITH BREATHOMETER INSTRUMENT IN LICENSED VENUE

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HUME CITY COUNCIL ECONOMIC UPDATE / 9

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The police then requested Breathometer Corporation place its instruments in all of the small sporting clubs in the area, at a cost to the company. The generosity of Breathometer Corporation paid off, as a short time later most of the Rotary clubs from Bairnsdale through to Pakenham purchased instruments using TAC Road Safety Grants.

Breathometer Corporation has documented this success. The reduction of anti-social behaviour after the installation of their machines has been recognised by police. For example, in the year prior to the installation of Breathometer instruments in the Echuca region, the popular Southern 80 ski race resulted in 256 drunken arrests during the carnival period. After installing machines in the area this figure was dramatically reduced to 86 the following year – a 60% reduction. A similar program in Sale yielded an 87% reduction in anti-social behaviour.

In practice, Breathometer’s instruments assist patrons in the decision making process before they reach what Des refers to as ‘the danger zone’. The danger zone is identified as an area where the mind’s decision-making processes are affected. This causes people to swing dramatically from contentment to rage within seconds. Increasing the awareness of intoxication levels can prevent violence on the street and other anti-social behaviour.

60% REDUCTION IN ANTI-SOCIAL BEHAVIOUR

Young patrons in particular are often surprised by how quickly they can enter into the ‘danger zone’ when drinking. One example Des has experienced involved a group of young friends in Echuca who, after using the Breathometer instrument, decided to stop drinking. This meant they avoided entering the ‘danger zone’ and were able to drive home that night. Without the instrument’s reading, the group would have kept drinking, oblivious to their alcohol readings.

“We place our breath test instruments right at the point where the decision to drive after drinking is made. We want our instruments in the heart of the venue so patrons can monitor their intake throughout the night,” said Des.

Breathometer Corporation is continuing its expansion with the development of a program for the football leagues of South Australia.

For more information: www.breathometer.com.au

BREATHOMETER INSTRUMENTS BEING RETROFITTED TO INCORPORATE THE LATEST TECHNOLOGY

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After starting off as a smaller business in the heart of Sunbury, 3rd Planet Excavations’ founder Peter Dickson soon expanded his operations. The business moved to a new location on the outskirts of Sunbury, conveniently bringing home and work life together.

Peter’s business began in September 2003, when after 12 months in the plumbing field, an opportunity arose for Peter to become involved in a new industry.

“I was interested in changing my career, and a friend offered me the chance to do some work experience in his excavation business. From that moment I knew excavation was the industry I wanted to be involved in,” said Peter.

Peter’s friend taught him the tricks of the excavation trade, and soon after, 3rd Planet Excavations was created.

The company specialises in excavating for telephone installations, mostly residential subdivisions. 3rd Planet Excavations takes pride in their fully accredited team of four on site employees. Two office personnel provide a base for both client and team support.

“We started off with one truck and an excavator, and it went from there. Now I have two trucks and three excavators,” said Peter.

Peter, originally from Oak Park, has been enjoying life in Sunbury for the last 27 years, and is perfectly located to access all 3rd Planet Excavations’ work sites.

“We work from Point Cook to Bendigo and across to Doreen, so basically the whole Northern sector all the way down,” said Peter.

Sunbury’s location is not only convenient for Peter’s business – it’s a great benefit for his workforce too. Most of Peter’s employees live locally, and enjoy the lifestyle that the Sunbury area has to offer. A mixture of country life and urban development keeps a peaceful life interesting for the Dicksons.

3rd Planet Excavations doesn’t just employ locally, they’re also directly involved in the local community. A key aim of 3rd Planet Excavations is to take on as many local crew members as possible.

Peter finds other ways to support the Sunbury area too. The business has sponsored the nearby Burras Football Club for the past two years, where one of their employees is a member.

“We gave a local guy an opportunity for a career change, and now he runs his own crew. This has been very rewarding for him and also for me to see him grow.

“All the team are accredited and trained, and all of our trucks are fully equipped with everything we need to complete any job,” said Peter.

3rd Planet Excavations finds there is a high demand for the services their business provides. The NBN roll-out has been a vital element of the business’ ongoing success, and 3rd Planet Excavations’ excellent reputation attracts local builders to their company. Most of the company’s business comes through word-of-mouth recommendations from builders.

The 3rd Planet Excavations team are experienced in providing specialised excavation services and problem solving during the planning stage of client developments. The office team are well versed in assisting clients with installations and helping them jump through the hoops. Office support staff also assist clients to implement their final connection with their service provider.

“This can really help people out. Sometimes they’ve spoken to several parties and just want their issues solved. We can be a single point of contact,” said Peter.

3rd Planet Excavations has developed a lasting relationship with a number of local builders, developers and clients over the last 12 years. The Dicksons have built a life for themselves in Sunbury, creating a business that has steadily grown from Peter’s career change all those years ago.

The Telstra accredited 3rd Planet Excavations continues to build upon their solid foundation in Sunbury.

“We’ve been here most of our lives, we grew up in Hume City and being located in Sunbury is fantastic,” said Peter.

For more information visit: www.3rdplanet.net.au

HUME CITY COUNCIL ECONOMIC UPDATE / 10

SUNBURY BUSINESS SUPPORTING LOCAL WORKERS3rd Planet Excavations is an excavation business based in Sunbury, specialising in Telstra installations. The company is taking on the task of installing the new National Broadband Network (NBN).

PETER DICKSON, OWNER 3RD PLANET EXCAVATIONS

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HUME CITY COUNCIL ECONOMIC UPDATE / 11

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David Harrison created the company in his home in Essendon with just one customer, scanning 10,000 to 20,000 document impressions per month. As the business grew David expanded his operations into Tullamarine. Essential Imaging now creates 150,000 impressions per month for that same first client, along with other clients.

Essential Imaging takes hard-copy documents, such as those stored in filing cabinets, and turns them into electronic documents that are usable in businesses. It can be very difficult and time consuming to locate valuable pieces of information in a collection of hard copy documents. However, electronic documents make this process easier, using key words to highlight desired texts.

Essential Imaging capitalised on this niche gap in the market. “The business started eight years ago, and it’s been going great ever since,” said David.

“We moved into this facility in Hume about five and a half years ago because we needed the real estate space and somewhere a lot bigger to house everybody and all the paperwork,” he said.

Essential Imaging acknowledges the importance of their staff to the success of the company. The organisation provides flexible work hours for locally-based stay-at-home mums, a deliberate strategy that stems from David’s own family’s experience.

“When we started, my wife wanted to stay at home with the kids.

“Speaking with other parents in the same position we found that many mums couldn’t afford to stay at home all the time, however had a number of spare hours during the day,” said David.

Based on this personal research, Essential Imaging was built around employing stay-at-home mums. They are given the flexibility to pick up and drop off their kids at school each day, while earning an income in between.

“80% of our staff are mums and we’ve built a culture here that’s supportive. As a result of this, the staff loyalty has just been amazing,” said David.

Essential Imaging recently digitised 100 boxes from the archives of a private school in Sydney. The school’s decision to partner up with Essential Imaging was immediately rewarded. When David returned to the school, a student rang the office requesting a five-year-old medical record.

The original archives were stored in a cold, damp storage room along with thousands of boxes. David immediately began checking the files he had digitised, entering key words into a file search. He quickly located the necessary medical record for the student.

Without the digitised files, it would have taken two staff up to four days to manually locate the file in the hard copy archives. The smart document search drastically reduced the school staff’s labour and allowed them to focus on other tasks.

Essential Imaging caters to all types of businesses from an accountant who wants three boxes scanned, right up to large corporate organisations who need thousands of boxes scanned. Unlike many of their competitors, Essential Imaging considers no job too small. Their focus is on quality, with a human quality control element integrated into their systems.

A range of industries have utilised the company’s document digitisation services. Essential Imaging has completed work for real estate agents, unions, schools and even some AFL Football Clubs.

“Our team here has built the business into what it is today. We’re growing and enjoy building relationships with people. I would envisage that in the next twelve months we will potentially double in size again, and Tullamarine has the space,” said David.

For more information visit: www.essentialimaging.com.au

ESSENTIAL IMAGING: CREATING DIGITAL DOCUMENTSEssential Imaging provides a niche service to other businesses. This clever business initiative converts regular hard copy documents into searchable smart documents.

ESSENTIAL IMAGING’S DAVID HARRISON

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HUME CITY COUNCIL ECONOMIC UPDATE / 12

The business began when Rebecca Honner, Chris Brooke and their business partner Marianne Webb left the corporate world to build their own business. Realising the growing baby-boomer generation would fuel growth in the healthcare sector, they decided Rizo was a great company to invest in.

Almost two years ago, they bought Rizo Desserts, a 15 year old company that had its beginnings in producing Greek creamed rice. After seeing a gap in the market for quality Australian made desserts in hospitals, the partnership began looking to expand their range.

The trio are now positioning the company to be a credible alternative to the large multi-nationals in supplying the healthcare sector. Rizo Desserts does this by providing a bespoke service, and focussing on authentic taste across a wide range of desserts.

The growing healthcare sector, challenged with supporting an ageing population, is where Rizo Desserts have strategically targeted 90% of their business. Business from the hospital sector is relentless as the industry requires desserts 365 days of the year. The amount of beds in hospitals will also continue to grow as the Australian population ages.

Hospital networks today are expansive, with major hospitals now linked with smaller satellite hospitals and healthcare centres throughout Victoria. Desserts supplied by Rizo Desserts are becoming popular for patients even after they leave the hospital, due to their quality ingredients and superior taste. Customers who return home from hospital often contact the company to find out where they can purchase a box of their desserts.

“Our product is authentic and not designed for an ever-lasting shelf life like many multi-national products,” said Rebecca.

We make fresh to order, we don’t use a lot of preservatives and use real chocolate, cream, and other ingredients that aren’t made from powders or substitutes. Rebecca Honner

“For example, we can use fresh strawberries where other companies may choose to use strawberry flavouring,” said Rebecca.

Many other multi-national organisations have to alter their recipes so their products survive a long shelf life and weeks of transport. Rizo Desserts are manufactured in Melbourne and delivered frequently throughout Victoria.

Rizo Desserts know that as a small company, their difference has to be in the quality of their service and products. They can tailor their recipes and the deliveries to meet their customers’ needs.

“We deliver to our customers direct and therefore have close relationships, unlike many multi-nationals who go through a third party. If our clients run out of a product they can call us and say ‘we have nothing for dinner tonight, can you help us out?’ and we’ll load up the truck for them.

“Other multi-nationals are not this flexible. We’re a small business and we all come from a retail and service background so we understand that excellent and flexible service has to be our point of difference,” said Rebecca.

Campbellfield possessed a natural advantage for Rizo Desserts as a factory location. It has great access to freeways making deliveries a breeze. Hume City was also an attractive personal choice as Rebecca and Chris could avoid the Monash and Eastern Freeways on the drive to work each day.

“Our location in Hume City has great access to the Ring Road, which is really useful to us because we deliver regularly to Ballarat and Bendigo,” said Rebecca.

“The factory was here and we decided to remain for strategic and personal reasons. It was on the right side of town for us and our business,” added Chris.

The selection of options for future business expansion in Campbellfield was the final attraction, along with the various suppliers available on their doorstep.

“We have developed relationships with other companies including a chocolate manufacturer just down the street, who we conducted a Christmas product partnership with. Once, when we ran out of chocolate, we were able to buy a few bags from them too.

“We feel quite strongly about supporting local manufacturing. We use local suppliers as much as possible – whether it’s packaging or our ingredients – we’re as Australian made as we can be,” said Rebecca.

In the future Rizo Desserts is seeking expansion into other industries such as airline meals, food service companies and retail, while continuing to provide for the healthcare sector.

For more information visit: www.rizo.com.au

Rizo Desserts is making hospital desserts memorable for all the right reasons. A unique, small manufacturer, Rizo services some of Victoria’s biggest hospital networks. Their dessert products are authentic and Australian made, utilising the infinite supplier networks within Hume City.

QUALITY DESSERTS FOR AUSTRALIA’S GROWING HEALTHCARE SECTOR

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We try to source ingredients, services and machinery parts as locally as possible and all the services and suppliers that we need are nearby. It’s amazing how many manufacturers and small businesses are here.

FOO

D M

AN

UFA

CTU

RIN

G

HUME CITY COUNCIL ECONOMIC UPDATE / 13

Rebecca Honner

MANUFACTURING JELLY AT RIZO DESSERTS

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Attracted by a strong client base in the area, Plasticut moved from its previous Reservoir location to Hume City. Plasticut is now a well-known local company, with the majority of their customers referred from returning clients and word of mouth advertising.

Owner Alana Harrop’s father-in-law founded the business in 1978 and has a number of family members working within the company to this day. Utilising local suppliers and quality products from Europe, the family-run business doesn’t discriminate on the size of the project it chooses to take on.

“We’ll manufacture anything from tiny rods to plastic walls over 100 metres long,” said Alana.

From supplying cutting boards for use in Subway franchises, to building prototypes for mass production, no job is too big or too small for Plasticut.

After originally focussing heavily on the automotive industry, Plasticut has diversified its business into the areas of sign making, packaging, bottling, beverage, food and pharmaceutical containers, along with many other custom requests.

While the role of the automotive industry is changing in Hume, the opportunities for businesses to branch out into other areas are endless.

“The automotive industry was probably our biggest customer at one stage, but now we’re moving toward other markets such as playground panels for McDonalds, so our customer base is really diversifying.

“We are also doing a lot of work with schools, as well as electrical and tooling companies for occupational health and safety equipment, such as guards,” said Alana.

Plasticut has also just secured a three year contract with Public Transport Victoria to supply their tram stop timetable protective covers from polycarbonate, with the first quarter alone resulting in 50,000 covers being supplied.

The Campbellfield location provides great access to major roads. The location also benefits Plasticut by providing convenient access to Tullamarine Airport for express delivery of products to Tasmania.

“We supply products to the airport as well, including the guarding for the ticket machines in their carparks,” said Plasticut’s manager Gary Phillips.

Plasticut is able to reverse engineer parts to create custom items for clients. Perhaps the most interesting case studies include the creation of a plastic bottle prototype for mass production overseas, and a one off prototype for a designer chair.

The client, a well-known designer, requested the development of an acrylic prototype crafted by Plasticut. The final chair went on to be displayed at a furniture show in Milan, Italy and was showcased in front of some of the world’s leading designers and manufacturers.

A FOCUS ON ENVIRONMENTAL SUSTAINABILITY In the past year, Plasticut has made the move toward a greener and more sustainable factory. The company recently organised the lease-to-buy arrangement of a 40kW system consisting of 160 solar panels to meet the electricity needs of the factory.

“What we save covers over 90% of the repayments. Solar panels are environmentally friendly and there are also tax benefits for the business. Once we own all the equipment outright, we’ll be thousands of dollars ahead each month,” said Alana.

Plasticut is already reaping the rewards of going green less than a year after installation. “My electricity bill started at around $1,500 per month last winter and my January bill is a credit of $99. Allowing for seasonal adjustments, that’s a huge cost saving for us,” said Alana.

Additionally, Plasticut recycles most products leftover from their fabrication projects, and have installed LED lighting within the facility to reduce energy usage.

For more information visit: www.plasticut.com.au

PLASTICUT: DIVERSIFYING MANUFACTURING FOR SUSTAINABILITYPlasticut, a manufacturing and engineering business based in Campbellfield, is diversifying in more ways than one to achieve a sustainable workplace. The business fabricates plastic in rod, sheet and tube form into custom products; and provides a cut to size service to industrial and domestic markets.

HUME CITY COUNCIL ECONOMIC UPDATE / 14

PLASTIC PROTOTYPE SIGN AT PLASTICUT

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HUME CITY COUNCIL ECONOMIC UPDATE / 15

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We supply products to the airport as well, including the guarding for the ticket machines in their carparks. Gary Phillips

MANAGER GARY PHILLIPS ON THE PLASTICUT MANUFACTURING FLOOR

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Arriving in Australia at the age of four, along with his father, mother and three siblings, Tuna Guclu was excited about his family’s new direction. After several years of hard work by Tuna’s parents, the Guclu family fulfilled their dream, purchasing a home in Dallas, Hume City.

After studying business in Melbourne, Tuna later suffered a sudden brain hemorrhage while his wife was pregnant with their first child. Miraculously, Tuna recovered and saw life differently. Realising how precious life was, Tuna’s new motivation to succeed was his family, and passion to reach his business goals.

“I wanted to start fresh with my young family and continue to contribute to society despite my health, so I took a calculated risk, starting Crown Cabs in Tullamarine,” he said.

The work ethic instilled by his parents, has seen Tuna grow from leasing one taxi to quickly reach his goal of operating 20 taxis, but he didn’t just stop there.

“Over time, I’ve developed my tactics to grow the company and today Crown Cabs includes 110 taxis and 2 hire cars,” he said.

“My key to success is my passion for the industry, always aiming high and the support of the community.”

Tuna works continuously to offer support and employment opportunities to other migrants, helping to ease the transition to their new home.

CARLANDJENNYTUNA

GUCLU CARMODY

PEOPLE IN HUME

The new media landscape has created challenges for many businesses reliant on traditional media. Despite this, Jenny Carland is keeping her family business thriving in Sunbury. Jenny’s family has run Nextra Sunbury Newsagency for four generations since 1932, and she recalls it being the hub of the community when she was a little girl.

“When I was a little girl we sold a lot more than just newspapers and magazines. We also sold toys, gifts, bikes, cakes, ice-cream, furniture, bed linen, cushions, TVs, carpet, washing machines and much more,” said Jenny.

Jenny’s grandparents also sold Tattslotto tickets, greeting cards and stationary, which remains Nextra Sunbury Newsagency’s core products. The changing media landscape has meant the newsagency has seen the return of many products from generations ago.

“We have embraced the changing media landscape. The fact that we are directly affected means that we have had to really look at our business and decide how we can remain relevant,” said Jenny.

Nextra Sunbury has increased their online presence, with their webpage frequently visited and Facebook page receiving over 10,000 likes.

“I feel so privileged to be able to continue our family business which has been operating for over eighty years and that we have been able to continually transform the business to stay successful and relevant over such a long time,” said Jenny.

PATPat Carmody is passionate about the Sunbury region of Hume City and believes it has an even greater winemaking history than the Yarra Valley. “There is a long and wonderful winemaking history in Sunbury,” Pat said from his heritage listed tasting room at Craiglee Vineyard, sitting by the creek that runs through Sunbury.

Pat’s journey began when a number of bottles of the 1872 Shiraz from the Sunbury farm were opened 100 years later at various dinners in Melbourne, receiving great acclaim. In 1976 Pat decided to diversify his family sheep farm to adapt to the urbanisation of the area.

“I replanted the grape vines in the same place they had been on the original farm in the 1800s as this area was known for making great wine,” said Pat.

Pat studied a wine-making degree in Wagga Wagga, making lifelong friends who would later join him as a Master at the 2014 Melbourne Food and Wine Festival. This year Pat became one of only six inducted into Melbourne Food and Wine Festival’s Legends Hall of fame for 2015.

Pat is proud of his vineyard’s place in Victoria’s winemaking past and present.

“There’s bucket-loads of history in Sunbury,” said Pat. He continues to run his cellar door – open for tasting and sales on the first Sunday of every month.

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HUME CITY COUNCIL ECONOMIC UPDATE / 17

3.5%

2.5%

3.6%

1.9%

3.1%

HUME CITY SNAPSHOT

March Quarter 2015 Attwood 1,044

Broadmeadows/Jacana 4,943

Bulla/Wildwood/Clarkefield 369

Campbellfield/Fawkner 1,727

Craigieburn 14,463

Dallas/Coolaroo 3,231

Gladstone Park 3,238

Greenvale 4,351

Meadow Heights 4,593

Mickleham/Yuroke/Kalkallo 673

Oaklands Junction 154

Roxburgh Park 5,722

Sunbury/Diggers Rest 13,664

Tullamarine/Melbourne Airport/Keilor 3,012

Westmeadows 2,280

Hume City 63,464

No. of Residential Properties by Precinct

Source: Hume City Council

Facts at a Glance

Weather Information

Average Minimum Daily Temperature (°C)

Average Maximum Daily Temperature (°C)

Average Daily Rainfall (mm)

Total Rainfall for the Quarter (mm)

2014 2015

14.4

27.7

0.5

46.8

13.5

26.2

1.0

89.6

March Quarter

Source: Bureau of Meteorology Note: Weather information recorded at Melbourne Airport monitoring station

Domestic/Residential

Commercial/Retail

Industrial

Other

Total

Hume City

No. of Building Permits

Value of Building Work ($’000)

646

35

7

23

711

$116,038

$5,791

$5,657

$5,621

$133,107

No. of Building Permits

Value of Building Work ($’000)

Melbourne

17,892

1,960

249

920

21,021

$3,673,254

$999,273

$146,394

$923,970

$5,742,891

No. of Building Permits

Value of Building Work

% of Melbourne

3.6%

1.8%

14.1%

0.8%

3.4%

Building Work

March Qtr 2015

Source: Victorian Building Authority The value of all building works in Hume City during the three months to March 2015 was $133.1 million, representing 2.3% of the value of all building works in the Melbourne Metropolitan area. Domestic/Residential works amounted to $116.0 million and Commercial/Retail works $5.8 million. A total of 711 building permits were issued in Hume City in the three months to March 2015, 3.4% of the Melbourne Metropolitan total.

3.2%

0.6%

3.9%

0.6%

2.3%

March Quarter 2015 Total number of residential properties in Hume 63,464

Number of Residential Lots Released 430

Number of Planning Permit Applications 218

December Quarter 2014 Number of Property Sales 1,081

Hume City Unemployment Rate (%) 9.7%

March Quarter 2015 Consumer Price Index, Melbourne (% change from previous quarter) 0.1%

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HUME CITY COUNCIL ECONOMIC UPDATE / 18

Thomson

Cardinia

Upper Yarra

Sugarloaf

Silvan

Tarago

Yan Yean

Greenvale

Maroondah

O’Shannassy

Total

April 2014

Vol (ML) Vol (ML)% Full % Full

822,768

171,793

125,122

83,380

35,529

35,454

26,325

17,770

9,537

1,887

1,329,555

791,751

172,944

104,646

74,149

35,421

36,213

25,483

17,857

7,572

2,283

1,268,319

77.0%

59.9%

62.4%

86.6%

87.8%

94.3%

87.0%

66.2%

43.0%

60.1%

73.4%

74.1%

60.3%

52.2%

77.0%

87.6%

96.4%

84.2%

66.5%

34.1%

73.1%

70.0%

Melbourne Water Reserves Waste

Reservoir

Source: Melbourne Water

Domestic Waste Collection

- Total waste collected (tonnes)

- Kilograms per household per week (kg)

Waste weighed at Council landfills (tonnes)

2014 2015

9,971

12.3

9,756

March Quarter

Source: Hume City Council

10,996

13.1

9,662

International Air Traffic

Melbourne Airport

Passengers (no.)

Freight (tonnes)

Aircraft Movements (no.)

2014

2,130,863

70,134

10,403

March Quarter

Source: Air Transport Statistics – International Airlines, Bureau of Infrastructure, Transport & Regional Economics

2015

April 2015

1,944,913

64,478

10,020

200

250

300

350

400

150

100

50

0

400

500

600

700

800

300

200

100

0

Property Sales

COMMERCIAL/RETAIL VACANT

COMMERCIAL/RETAIL IMPROVED

RESIDENTIAL VACANT

RESIDENTIAL IMPROVED

Source: Hume City Council

1

2 800,000

700,000

600,000

500,000

400,000

300,000

200,000

100,000

0 0

no. of sales median price

no. of sales median price

INDUSTRIAL VACANT

20

25

30

35

40

15

10

5

0

800,000

700,000

600,000

500,000

400,000

300,000

200,000

100,000

0

no. of sales median price

800,000

700,000

600,000

500,000

400,000

300,000

200,000

100,000

0

no. of sales median price

800,000

700,000

600,000

500,000

400,000

300,000

200,000

100,000

0

no. of sales median price

40

50

60

70

80

30

20

10

0

INDUSTRIAL IMPROVED

800,000

700,000

600,000

500,000

400,000

300,000

200,000

100,000

0

no. of sales median price

241

DEC 14

DEC 13

MAR 14

229

JUN 14

257

766

676 584

605

DEC 14

DEC 13

MAR 14

JUN 14

14

17

DEC 14

DEC 13

MAR 14

10

JUN 14

12

DEC 14

DEC 13

MAR 14

28

JUN 14

36

50 50

SEP 14

SEP 14

SEP 14

SEP 14

746

288634

147

2,500,000

2,000,000

1,500,000

1,000,000

500,000

0

25

20

15

10

5

0

DEC 14

DEC 13

MAR 14

JUN 14

11

SEP 14

14

10 10

5

DEC 14

DEC 13

MAR 14

JUN 14

SEP 14

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HUME CITY COUNCIL ECONOMIC UPDATE / 19

FOR MORE HUME STATISTICS VISIT:

Powered by:

Hume Economic Profile

Powered by:

Hume Community Profile

RESIDENTIAL LOTS RELEASED

400

500

600

700

800

900

1000

300

200

100

0

400

500

600

700

800

900

1000

300

200

100

0

no. of lots no. of lots

There were 430 residential lots released during

the March Quarter 2015; this was a decrease of

51.7% on the previous quarter (890 lots released).

Craigieburn had the highest number of lots

released (172) during the quarter. This was followed

by Sunbury (87 lots) and Greenvale (73 lots).

Source: Hume City CouncilNote: ‘Lots Released’ refers to the number of lots which have been completed to the satisfaction of Council and issued with a Statement of Compliance.

MEDIAN PRICE OF RESIDENTIAL PROPERTY SALES BY PRECINCT

Vacant Improved Vacant Improved

December Quarter 2014September Quarter 2014

Source: Hume City Council Note: ‘na’ denotes not available due to an inadequate number of sales or incomplete data. Excludes ‘Rural’ sales.

Attwood

Broadmeadows/Jacana

Bulla/Wildwood/Clarkefield/Oaklands Junction/

Yuroke/Mickleham/Kalkallo

Campbellfield/Somerton

Craigieburn

Dallas/Coolaroo

Gladstone Park

Greenvale

Meadow Heights

Melbourne Airport

Roxburgh Park

Sunbury/Diggers Rest

Tullamarine

Westmeadows

Total

$305,000

na

$188,000

na

$212,500

na

na

$252,000

na

na

na

$247,500

na

na

$234,000

$422,500

na

na

na

$365,000

na

$400,000

$572,500

$302,000

na

$395,000

na

$400,000

$415,000

$370,000

Suburb

MAR 11

JUN 11

SEP 11

MAR 12

DEC 11

JUN 12

SEP 12

DEC 12

MAR 13

JUN 13

SEP 13

DEC 13

MAR 14

JUN 14

SEP 14

Unemployment

8

10

12

14

16

18

6

4

2

0

20

%

8

10

12

14

16

18

20

6

4

2

0

%

The unemployment rate for Hume City increased to

9.7% in the December Quarter 2014. Hume City’s

unemployment rate remains higher than both the

Greater Melbourne (6.7%) and Victoria (6.6%).

Unemployment for Hume City is higher than the

same quarter last year, when the unemployment

rate was 9.0%.

Source: Small Area Labour Markets, Department of Employment

KEYH - Hume CityM - Melbourne Statistical Local AreaV - Victoria

DEC 14

JUN 13

SEP 13

DEC 13

MAR 14

JUN 14

DEC 14

MAR 15

SEP 14

na

$350,000

na

$227,000

na

na

$248,000

na

na

$225,000

na

na

$189,900

na

$234,000

$522,500

$340,000

$311,500

$350,000

$282,500

$400,000

$592,500

$330,000

$377,500

$355,050

$375,000

$378,000

$622,000

na

$363,250

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UPCOMING EVENTSSUNBURY BUSINESS ASSOCIATION DINNERWhen: 17 June 2015Time: 6:00pm - 10:00pmWhere: Pitruzzello Estate Olive Grove & WineryRegister: http://bit.ly/1LAJ09k

WOMEN IN FRONT NETWORKING LUNCH WITH COLETTE WERDENWhen: 7 August 2015 Time: 12:00pm - 2:30pmWhere: Meadowbank Receptions, 1 Eldon Street CampbellfieldRegister: https://women-in-front-networking-lunch.eventbrite.com.au

SMALL BUSINESS BUS - BROADMEADOWSWhen: 17 August 2015 Time: 10:00am - 4:00pm Appointments availableWhere: Outside Council Building, BroadmeadowsRegister: business.vic.gov.au/sbb

GOV4U – ADVICE, SUPPORT & GRANTS FOR SMALL BUSINESSESWhen: 19 August 2015 Time: 8:30am - 10:00amWhere: Hume Global Learning Centre, BroadmeadowsRegister: https://gov4u-informationsession.eventbrite.com.au

HOW TO IDENTIFY NEW BUSINESS OPPORTUNITIES ON ICN GATEWAYWhen: 27 August 2015 Time: 5:30pm for 6:00pm start - 8:00pmWhere: Hume Global Learning Centre, BroadmeadowsRegister: http://bit.ly/1HtrSPB

BEN FORUMWhen: 27 August 2015Time: 8:00am - 11:30am Where: Hume Global Learning Centre, BroadmeadowsRegister: Contact Business Efficiency Network Officer, Amadis Lacheta on (03) 9205 2200

NORTHERN BUSINESS ACHIEVEMENT AWARDS BREAKFASTWhen: 3 September 2015Time: 6:45am - 9:00amWhere: Mantra Bell City, 205 Bell Street, PrestonRegister: www.nbaa.com.au


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