Issue Management System

Issue Management System

PROJECT SYNOPSIS

Bachelor Of TechnologyComputer Science And Engineering

Submitted By

PRATIK KUMARMay-June 2015

Institute Of Technology, GGVBilaspur

A CENTRAL UNVERSITY

ISSUE MANAGEMENT SYSTEM

ACKNOWLEDGEMENT

The satisfaction that accompanies that the successful completion of the project

would not have been complete without the mention of people whose ceaseless

cooperation made it possible, whose constant guidance and encouragement

crown all efforts with success.

I’m grateful to my project guide Mr. Sankham Singha Roy (Associate Manager, UshaComm)

for the guidance, inspiration and constructive suggestions that helped me in the completion of this project.

I also take this opportunity to express a deep sense of gratitude to my project head

Mr. Rakesh Kumar Singh (Senior Manager, UshaComm)

for his cordial support, valuable suggestions and guidance.

PRATIK KUMAR


CONTENTS 1. Introduction2. Software & Hardware Specifications3. Software Develpment Life Cycle (SDLC)4. Design5. Data Flow Diagram6. DataBase Design7. Table Structure8. Sample Implementation9. Snapshot of Database Connection10. For Creating new Connection to Database from iReport11. Jasper Report12. JRXML13. Snapshot for Jasper Report Page14. Displaying Search page with docket no. in pdf format Using Jasper i-Report15. Displaying Search page with Reported By in pdf format Using Jasper i-Report16. Bibliography

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1. IntroductionIt is especially designed to automate and streamline IT services, help desk and customer support processes. Its also provides an integrated knowledge base with built-in customizable search feature for instant business intelligence features such as alerts, reports and emails.An Issue Managment system (also issue tracking system, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue Management systems are commonly used in an organization's customer support call center to create, search, close, update, and resolve reported customer issues, or even issues reported by that organization's other employees. A support ticket should include vital information for the account involved and the issue encountered. An issue Management system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue Management system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue Management system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".

A Docket element, within an Issue Management system, is a running

report on a particular problem, its status, and other relevant data. They are

commonly created in a help desk or call center environment and almost

always have a unique reference number, also known as a case, issue or

docket number which is used to allow the user or help staff to quickly

locate, add to or communicate the status of the user's issue or request.

These tickets are so called because of their origin as small cards within a

traditional wall mounted work planning system when this kind of support

started. Operators or staff receiving a call or query from a user would fill

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out a small card with the user's details and a brief summary of the request

and place it into a position (usually the last) in a column of pending slots

for an appropriate engineer, so determining the staff member who would

deal with the query and the priority of the request.

Its provides a simple, easy to use, customizable web based business process portal that streamlines the tasks, issues and projects life cycle management. Issues can have several aspects to them. Each issue in the system may have an urgency value assigned to it, based on the overall importance of that issue. Low or zero urgency issues are minor and should be resolved as time permits. Other details of issues include the customer experiencing the issue (whether external or internal), date of submission, detailed descriptions of the problem being experienced, attempted solutions or work-arounds, and other relevant information. As previously noted, each issue maintains a history of each change.Issues management are organized around the core idea that it’s a strategic planning process used to detect, explore and close gaps between the actions of an organization–specifically a corporation–and the expectations of its stakeholders.

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2.Software and Hardware Specifications

2.1 Hardware Specification:-

Processor : Pentium III/AMD Athlone XP

RAM : 128 MB

Hard disk : 20 GB

FDD : 1.44MB

Monitor : 14 inch

Mouse : 3 Button scroll

CD Drive : 52 X

Keyboard : 108 keys

2.2 Software Specification:-

Operating System : Windows 2000/xp /7/8

Languages : java ( JDBC, JSP, Servlet, )

Front End : HTML, CSS, JavaScript

Platform : NetBeans

Web Servers : Tomcat 7.0

Backend : Oracle10g

Browser Program : Google Chrome/Mozilla Fireworks

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3. Software Development Life Cycle (SDLC):-

The systems development life cycle (SDLC), or software development

process in systems engineering, information systems and software

engineering, is a process of creating or altering information systems, and

the models and methodologies that people use to develop these systems. In

software engineering, the SDLC concept underpins many kinds of

software development methodologies.

A Systems Development Life Cycle (SDLC) adheres to important phases

that are essential for developers, such as planning, analysis, design, and

implementation, and are explained in the section below.It include

evaluation of present system, information gathering, feasibility study and

request approval. These stages can be characterized and divided up in

different ways, including the following:

Systems analysis, requirements definition: Defines project goals into defined functions and operation of the intended application. Analyzes end-user information needs.

Systems design: Describes desired features and operations in detail, including screen layouts, business rules, process diagrams, pseudocode and other documentation. Development: The real code is written here. Integration and testing: Brings all the pieces together into a special testing environment, then checks for errors, bugs and interoperability. Acceptance, installation, deployment: The final stage of initial development, where the software is put into production and runs actual business. Maintenance: What happens during the rest of the software's life: changes, correction, additions, moves to a different computing platform

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http://en.wikipedia.org/wiki/Software_development_methodologies

http://en.wikipedia.org/wiki/Methodologies

http://en.wikipedia.org/wiki/Software_engineering

http://en.wikipedia.org/wiki/Software_engineering

http://en.wikipedia.org/wiki/Information_systems


and more. This is often the longest of the stages.

4.DESIGN:-

Design is the first step into the development phase for any engineered

product or system. Design is a creative process. A good design is the key to

effective system. The term “design” is defined as “the process of applying

various techniques and principles for the purpose of defining a process or a

system in sufficient detail to permit its physical realization”. The design

phase is a transition from a user oriented document to a document to the

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programmers or database personnel. System design goes through two

phases of development: Logical and Physical Design.

4.1 LOGICAL DESIGN :-

The logical flow of a system and define the boundaries of a system.

It includes the following steps:

Reviews the current physical system – its data flows, file content,

volumes , Frequencies etc.

Prepares output specifications – that is, determines the format,

content and Frequency of reports.

4.2 PHYSICAL DESIGN:-

Physical system produces the working systems by define the design

specifications that tell the programmers exactly what the candidate system

must do. It includes the following steps-

Design the physical system.

Specify input and output media.

Design the database and specify backup procedures.

Design physical information flow through the system and a physical

design

Design/Specification activities:

Concept formulation.

Problem understanding.

High level requirements proposals.

Feasibility study.

Requirements engineering.

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Architectural design.

5.Data Flow Diagram:-

Adata flow diagram (DFD) is a graphical representation of the "flow" of data through an information system, modeling its process aspects...the basic notation used to create a DFD’s are as follows:

1.Dataflow:- data moves in a specific from an origin to a destination.

2.Process: -People ,procedures or device that use or produce data. The

physical components not identified.

3.Source:- external sorce or destination of data, which may be people

programs, organizations or other entities

4.Data source:- here data are store and referenced by a process in the

system.

6. DATABASE DESIGN:-

A database is an organized mechanism that has the capability of storing

information through which a user can retrieve stored information in an

effective and efficient manner. The data is the purpose of any database and

must be protected.

A database design runs parallel with the system design. The organization

of the data in the database is aimed to achieve the following two major

objectives.

o Data Integrity

o Data independence

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7.TABLES STRUCTURE:-

Table Name: UC_IMSDATA

Feild Data Type Length Key NullableDocketNo Number 10 Primary Key Yes

ProlemHeader Varchar2 200 - No

Problem_Description

Varchar2 500 - No

ReportedBy Varchar2 50 - No

CreationDate Date - No

Status Number 1 - No

Close_Date Date - No

Table Name: UC_USERS

Feild Data Type Length Key NullableNAME varchar 4000 - Yes

EMAIL varchar 4000 Primary Key No

PASS varchar 4000 - Yes

STATUS number 1 - Yes

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8.Sample Implementation:-

8.1.1Screenshot for welcome page:-

8.1.2Module Description:-

Login Page

* In the Welcome page, Users enter the valid email-id's & password.

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User Name Password


8.1.3 Code For Login Page:-

<html>

<head>

<script language="javascript">

function atSubmit()

{

EMAIL = document.frm1.email.value;

PASS = document.frm1.pass.value;

url ="loginprocess.jsp?EMAIL="+EMAIL+"&PASS="+PASS;

dlr_width = 500;

dlr_height = 500;

dlr_left = (screen.availWidth - dlr_width) / 2;

dlr_top = (screen.availHeight - dlr_height) / 2;

command="resizable=yes,titlebar=no,toolbar=no,menubar=no,location=no,

status=no,scrollbars=yes,modal=yes"+ ",height=" + dlr_height + ",

width=" + dlr_width+ ",top=" + dlr_top + ",left=" + dlr_left;

window.open(url,"_self", command);

}

</script>

<title>IMS</title>

<link rel="stylesheet" type="text/css" href="style.css" />

</head>

<body>

<style>

h1 {

color: white;

text-shadow: 1px 1px 2px black, 0 0 25px linen, 0 0 5px darkblue;

}

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h1 {

color: red;

text-align: center;

}

</style>

<center>

<div id="outer">

<div id="header">

<div id="logo">

<center><h1>

<a href="welcome.jsp"><strong><em><blockquote>

Issue Management System</a></blockquote></em></strong></a>

</h1></center>

</div>

</div>

<div id="banner">

<img src="images/banner.jpg" alt="" /></div>

<form action="javascript:atSubmit()" METHOD="POST" name="frm1"><br>

<strong>Email:         </

strong><input type="email" name="email" onclick="this.value=''"/><br/><br/>

<strong>Password:  </strong><input type="password"

name="pass" onclick="this.value=''"/><br/></td>

<tr><td align = "left">Remember me <input type="checkbox"

name="checkbox" value="checkbox"></td></tr><br></br>

<input type="submit" value=" login "/>

</form>

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<div id="main">

<table align="right">

<tr align="center">

<td style="color: navy;"></td></tr>

<tr><td></td></tr></table>

<div id="sidebar">

<div class="box">

<table>

<tr><td style="color:navy;"></td></tr>

</table>

</div>

</div><br class="clear" /></div>

<div class="bottom">

<p><table width="100%" border="0" cellspacing="0" cellpadding="0">

<p><jsp:include page="footer.jsp" /></p>

</table></p>

</div>

</body>

</html>

8.1.4 Code for checking of username and password information :-

<%@ page language="java" import="java.util.*" pageEncoding="ISO-8859-1"%>

<%@page import="org.omg.CORBA.PUBLIC_MEMBER"%>

<%@page import="java.sql.*"%>

<%@page import="java.util.*"%>

<%

String EMAIL=request.getParameter("EMAIL");

String PASS=request.getParameter("PASS");

try{

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Class.forName("oracle.jdbc.driver.OracleDriver");

Connection

con=DriverManager.getConnection("jdbc:oracle:thin:@172.16.210.52:1540:ushadb",

"infrabdb","infrabdb");

PreparedStatement ps=con.prepareStatement("select count(*) cnt from uc_users

where status = 1 and EMAIL=? and PASS=?");

ps.setString(1,EMAIL);

ps.setString(2,PASS);

ResultSet rs=ps.executeQuery();

String status=null;

while(rs.next())

{

status = rs.getString(1);

}

int numberstatus = Integer.parseInt(status.trim());

if(numberstatus == 1)

{

%>

<jsp:forward page="home.jsp"></jsp:forward>

<%

}

else{

%>

<jsp:forward page="WrongPass.jsp"></jsp:forward>

<%

}

}

catch(Exception e){

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e.printStackTrace();

}

%>

8.2.1 Snanpshot for Home page:-

8.2.2Module Of Home Page:-

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IMS

Search Docket Create Docket Creation Page Modify Docket


When the user logs in, he/she is directed to the Home Page .It

contains links to Search Docket Page, Creation Docket Page, Close

Docket Page where the user can proceed and do the needful.

8.2.3 Code For Home Page:-

<html><head>

<title>IMS</title>


</head>

<body>

<center>

<div id="outer">

<div id="header">

<div id="logo">

<style>

h1 {

color: black;

text-align: center;

}

</style> <center>

<h1>

<a href="home.jsp"><strong><em><blockquote>Issue ManagementSystem</a>

</blockquote></em></strong></a></h1></div></div>

</div>

<div id="banner">

<img src="images/banner.jpg" alt="" />

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<div id="nav"><ul>

<li class="first">

<a href="searchdocket.jsp">Search Docket</a></li>

<li> <a href="createdocket.jsp">Creation Docket</a></li>

<li><a href="closedocket.jsp">Close Docket</a></li>

<li><a href="modifydocket.jsp">Modify Docket</a></li>

<li><a href="contactus.jsp">Contact us</a></li>

           &nb

sp;           &

nbsp;

           &nb

sp;

</ul><br class="clear" />

</div>

<div id="main">

<table align="right">

<tr align="center"><td style="color: navy;"></td></tr>

<tr><td></td></tr></table>

<div id="sidebar">

<div class="box">

<table>

<tr><td style="color:navy;"></td></tr>

</table>

</div>

</div><br class="clear" />

</div>

<style>{

background-position: right;

}

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</style>

</body>

<body>

<style>

p {

color: red;

text-align: center;

}

</style>

<p>    UshaComm is part of the Usha Martin Group, a

global conglomerate with operations spanning Mining, Metals, ICT, Infrastructure

and Education. UshaComm itself is a provider of customer care, billing, mediation,

interconnect and value added services (VAS) to the telecoms market (fixed, mobile,

broadband/IP, cable and satellite). UshaComm also serves the utility and banking

sectors with its retail billing solutions.

</p></body>

<body>

<form method="link" action="logout.jsp">

<input type="submit" value="Logout"><br></br>


</html>

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8.3.1Snapshot of Search Docket:-

In this Page , the user enters either the Docket No or Reported By

field post validation. The report generated in PDF format using

japser ireport.

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8.3.2 Module of Search Docket:-

8.3.3 Code for Search Docket:-

<%@ page import="javax.servlet.*" %>

<%@ page import="javax.servlet.http.*" %>

<%@ page import="java.sql.*" %>

<%@ page import="IMS.*" %>

<%@ page import="java.sql.Connection" %>

<%@ page import="java.sql.DriverManager" %>

<html>


function atSubmit(){

alert("inside function");

Docketno = document.frm1.Docketno.value;

reportedby = document.frm1.reportedby.value;

alert("DOCKETNO="+Docketno);

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Search Docket Page

Docket Number

Reported By

Date

Status

Report Type


url="searc.jsp?DOCKETNO="+Docketno;

dlr_width = 850;

dlr_height = 600;




status=no,scrollbars=yes,modal=yes"+ ",height=" + dlr_height + ",width=

" + dlr_width+ ",top=" + dlr_top + ",left=" + dlr_left;

window.open(url,"_blank", command);

}

</script>

<head>

<title>IMS</title>


</head><body><center><style>

h1 {

color: white;


}

h1 {

color: red;

text-align: center;

}

</style>

<div id="outer">

<div id="header">

<div id="logo"><h1>

<a>href="home.jsp"><strong><em><blockquote>IssueManagementSystem</a>

</blockquote></em></strong></a></h1>

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</div></div><div id="banner">


</head>

<body><div></style>

<CENTER>

<table>

<tr>

<td><strong><h1>Search Docket</h1></strong></td>

</tr> </table><hr> </p>

</body>

<body>

<table style="width:100%"><tr><td></td>

</table>

<FORM ACTION="javascript:atSubmit()" METHOD="POST" name="frm1">

<%

System.out.println("at form"); %>

<p><b>    Docket No.:

       </b><input type="number"

name="Docketno" onclick="this.value=''" ><br/>

<p><b>    Reported By:

</b><input type="text" name="reportedby" onclick="this.value=''" ><br/>

<p><b>    Date :     &nbs

p;           </

b>

<style>

p {

color: brown;

text-align: left;

}

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</style> <style>

p1 {

color: black;

text-align: left;

}

</style><p1>

<%

System.out.println("reported by"); %>

<body>

<p1></td> <td><input type = "date" name = "datefrom"

onclick="this.value=''"> to</td> <td><input type = "date" name = "dateto"

onclick="this.value=''"></p1> </body>

<p><b>    Status:     &nb

sp;

<select name="NumberChooser" >

<option value="0">open</option>

<option value="0">close</option>

</select></p>

<p><b>    Report Type :    </b>

<select name="NumberChooser" >

<option value="0">CSV</option>

<option value="0">PDF</option>

<option value="0">RTF</option>

</select> </p><p><b>

<center>

<input type="submit" name="submit"

value="SEARCH"/>

      <b>

<INPUT TYPE="RESET" value="RESET"> <br><br>

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</FORM>

</div>

</body>


</html>

8.3.4 Code for Searching Docket :-

<%@ page import="java.sql.*,java.io.*,java.util.HashMap,java.text.*,java.util.Map,

java.util.Calendar"%>

<%@ page import="java.io.*,GLCare.DBManager.*,

java.util.*,

net.sf.jasperreports.engine.*,er.*,

net.sf.jasperreports.engine.design.JasperDesign.*,

net.sf.jasperreports.engine.xml.JRXmlLoader.*,

net.sf.jasperreports.engine.export.*"

%>

<%@include file="include/connection.jsp"%>

<%

String DOCKETNO = request.getParameter("DOCKETNO");

%>

<%

String path = application.getRealPath("/report");

Map params = new HashMap();

params.put("DOCKETNO",DOCKETNO);

JasperPrint jasperPrint = JasperFillManager.fillReport(path + "/"+"

DOCKET REPORT.jasper", params, jasconn);

System.out.println("Report Created...");

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OutputStream ouputStream = response.getOutputStream();

JRExporter exporter = null;

response.setContentType("application/pdf");

response.setHeader("Content-Disposition", "inline;

filename=\"DOCKET.pdf\"");

exporter = new JRPdfExporter();

exporter.setParameter(JRExporterParameter.JASPER_PRINT, jasperPrint);

exporter.setParameter(JRExporterParameter.OUTPUT_STREAM,

ouputStream);

try {

exporter.exportReport();

} catch (JRException e) {

throw new ServletException(e);

}

finally {

if (ouputStream != null) {

try {

ouputStream.flush();

ouputStream.close();

}

catch (IOException ex) { } } }

%>

<html>

<body bgcolor="Yellow">

<table border="1" width="30%" height="30%">

<tr><th><font color='Red'>DOCKETNO</font></th><th><font

color='Red'>REPORTEDBY</font></th></tr>

<tr><th><font color='Red'>CREATIONDATE</font></th><th><font

color='Red'>STATUS</font></th></tr>

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<tr><th><font color='Red'>CLOSE_DATE</font></th>

</table>

</body>

</html>

8.4.1Snapshot for Creation Docket:-

In this Page , The user can create a New problem Report .He/she

needs to enter the Problem Header, Problem Description and

Reported By fields to create a new Issue.

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8.4.2 Module of Creation Docket:-

8.4.2 Code for Creation Docket:-







<html>


function atSubmit(){

problemheader = document.frm1.problemheader.value;

problem_description = document.frm1.problem_description.value;

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Reported ByProblem Header

Creation Docket

Probelm Description


reportedby = document.frm1.reportedby.value;

alert("PROBLEMHEADER="+problemheader+"\n"+"

PROBLEMDESCRIPTION:"+problem_description+"\n"+"

REPORTEDBY:"+reportedby);

url="insert.jspPROBLEMHEADER="+problemheader+"

&PROBLEMDESCRIPTION="+problem_description+"

&REPORTEDBY="+reportedby;

dlr_width = 200;

dlr_height = 200;




status=no,scrollbars=yes,modal=yes" + ",height=" + dlr_height + ",

width=" + dlr_width + ",top=" + dlr_top + ",left=" + dlr_left;

window.open(url,"_blank", command);

window.open("success.html");

}

</script>

<head>

<title>IMS</title>


</head>

<body>

<center>

<style>

h1 {

color: white;


}

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h1 {

color: red;

text-align: center;

}

</style>

<div id="outer">

<div id="header">

<div id="logo">

<h1> <a href="home.jsp"><strong><em><blockquote>Issue Management System

</a></blockquote> </em></strong> </a> </h1></div> </div>

<div id="banner"><img src="images/banner.jpg" alt="" /></div>

</head>

<body>

<div id="nav">

<ul><li class="first">

<CENTER>

<table> <tr>

<td><strong><h1>Creation Docket</h1></strong></td>

</tr>

</table>

<hr></li>

</div></body>

<body>

<table style="width:100%">

<tr> <td></td>

</table>

<form action="javascript:atSubmit()" METHOD="POST" name="frm1">

<%

System.out.println("at form"); %>

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<style>

p {

color: brown;

text-align: left;

}

</style>

<br>

<ul>

<p><b>ProblemHeader:<input type="text" name = "problemheader" ></p>

<p><b>  Problem Description:    <td><textarea

name="problem_description" onclick="this.value=''" rows=5

cols=30></textarea></p><b/>

<p><b>  ReportedBy:      &nbs

p;           </

b<input type="text" name="reportedby" value=" " onclick="this.value=''"><br/>

</ul><p><b><center>

<input type="SUBMIT" name="submit" value="CREATE"/>

           <br>

</FORM>

</div>

</body>


</html>

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8.4.3 Code for Creating Docket:-

<%@ page

import="java.sql.*,java.io.*,java.util.HashMap,java.text.*,java.util.Map,java.util.Cale

ndar"%>

<%@ page import="java.io.*,GLCare.DBManager.*,java.util.*,




net.sf.jasperreports.engine.export.*"%>

<%

String PROBLEMHEADER = request.getParameter("PROBLEMHEADER");

StringPROBLEMDESCRIPTION=request.getParameter

("PROBLEMDESCRIPTION");

String REPORTEDBY = request.getParameter("REPORTEDBY");

System.out.println("PROBLEMHEADER>>"+PROBLEMHEADER);

System.out.println("PROBLEMDESCRIPTION>>"

+PROBLEMDESCRIPTION);

System.out.println("REPORTEDBY>>"+REPORTEDBY);

try

{

System.out.println("at submit");


Connectioncon=DriverManager.getConnection("jdbc:oracle:thin:

@172.16.210.52:1540:ushadb","infrabdb","infrabdb");

Statement stmt=con.createStatement();


String queryText = "insert into uc_imsdata

(docketNo, problemheader,problem_description,

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reportedby,creationdate,status, close_date)

values(uc_imsdata_docketno_SQN.nextval,'"+PROBLEMHEADER+"',

'"+PROBLEMDESCRIPTION+"','"+REPORTEDBY+"',sysdate,1,sysdate)";

System.out.println(queryText);

stmt.executeUpdate(queryText);

}catch (Exception e)

{


}

%>

8.5.1 Snapshot for Close Docket:-

In this page , the user enters the Docket Number field. The input

Docket Number will be updated to closed (status=0).

And pop-up message for success.

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8.5.2 Module of Close Docket:-

8.5.3 Code for Close Docket:-







<html>


function popUp()

{

alert(" before Docketno =");

DOCKETNO=document.frm1.Docketno.value;

alert("Docketno =");

url ="close.jsp?Docketno="+DOCKETNO;

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Close Docket

Docket Number


dlr_width = 850;

dlr_height = 600;



command="resizable=no,titlebar=no,toolbar=no,menubar=no,location=no,

status=no,scrollbars=yes,modal=yes"+ ",height=" + dlr_height + ",width=" +

dlr_width+ ",top=" + dlr_top + ",left=" + dlr_left;

window.open(url,"_self", command);

}

</script>

<head>

<title>IMS</title>


</head>

<body><center><style>

h1 {

color: white;


}

h1 {

color: red;

text-align: center;

}

</style>

<div id="outer">

<div id="header">

<div id="logo">

<h1>

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<ahref="home.jsp"><strong><em><blockquote>Issue Management

System</a></blockquote></em></strong></a></h1>

</div>

</div>

<div id="banner">


</head>

<body>

<div id="nav">

<ul><li class="first">

<CENTER>

<table> <tr>

<td><h1>Close Docket</h1></td>

</tr> </table><hr></li>

</div>

</body>

<body>

<table style="width:100%"> <tr>

<td></td>

</table><br>

<FORM ACTION="javascript:popUp()" METHOD="POST" name="frm1">

<b>DocketNo.:      <inputtype="number"na

me="Docketno"onclick="this.value=''"><center>    &nbsp

;           &n

bsp;

           &nb

sp;           &

nbsp;     &nbsp  <br><CENTER>

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<input type="submit" name="submit" value="CLOSE"/>

</FORM>

<br><br>

</body> <p><jsp:include page="footer.jsp" /></p>

</html>

8.5.4 Code for Closing Docket:-

<%page import="java.sql.*,java.io.*,java.util.HashMap,java.text.*,

java.util.Map,java.util.Calendar"%>

<%@ page import="java.io.*,GLCare.DBManager.*,

java.util.*,




net.sf.jasperreports.engine.export.*"

%>

<%@include file="include/connection.jsp"%>

<%

String docketNo = request.getParameter("Docketno");

System.out.println("Docketno>>"+docketNo);

try

{


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Connectioncon=DriverManager.getConnection("jdbc:oracle:thin:

@172.16.210.52:1540:ushadb","infrabdb","infrabdb");

Statement stmt=con.createStatement();


String querySelect = "(select status from uc_imsdata

WHERE docketno="+docketNo+")";

tmt.executeQuery(querySelect);

ResultSet rs=stmt.executeQuery(querySelect);

String status = null;

while(rs.next())

{

status=rs.getString("STATUS");

}

System.out.println("status ="+status);

String queryText = "(UPDATE uc_imsdata SET status = 0 WHERE

status = 1 and docketNo="+docketNo+")";

System.out.println(queryText);

stmt.executeUpdate(queryText);

}catch (Exception e)

{


}

%>

<html><body bgcolor="sky blue">

<h1><fontcolor="brown">You are Sucessfully Closed Docket...</font>

</h1>

</body></html>

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9.Snapshot for Database Connection:-

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10.For Creating new Connection to Database from

i-Report:-

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11 .Jasper Report :-

Jasper Reports is an open source Java reporting tool that can write to a variety of targets, such as: screen, a printer, into PDF, HTML, Microsoft Excel, RTF, ODT,Comma-separated values or XML files.

It can be used in Java-enabled applications, including Java EE or web applications, to generate dynamic content. It reads its instructions from an XML or .jasper file.

Features:- JasperReports is an open source reporting library that can be embedded into any Java application. Features include:• Scriptlets may accompany the report definition, which the report definition can invoke at any point to perform additional processing. The scriptlet is built using Java, and has many hooks that can be invoked before or after stages of the report generation, such as Report, Page, Column or Group.

For users with more sophisticated report management requirements, reports designed for JasperReports can be easily imported into the JasperServer- the interactive report server..

12. JRXML:-JasperReports reports are defined in an XML file format, called JRXML, which can be hand-coded, generated, or designed using a tool. The file format is defined by a Document Type Definition (DTD) or XML schema for newer versions, providing limited interoperability.

The main difference between using XML and a .jasper file is that the XML file should be compiled at runtime using the JasperCompileManager class.

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13.Snapshot for jasper report page:-

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14.Displaying Search page with docket no. in pdf format

Using Jasper i-report :-

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5.15.Displaying Search page with Reported By in pdf format Using Jasper i-report :-

16.Bibliography:-

Tutorialspoint.com Javatpoint.com community.jaspersoft.com

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Date post:	11-Aug-2015
Category:	Engineering
Upload:	pratik-vipul
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