XO Communications Services, LLC
13865 Sunrise Valley Dr. Title Page Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
Product Document Applicable to
LOCAL EXCHANGE SERVICES
of
XO Communications Services, LLC
(U-5553-C)
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 1 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 28, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
Table of Contents
Description Page
Title Sheet
Table of Contents 1
1. Description of Service ......................................................................................................2
2. Measurement of Service ................................................................................................ 10
3. Surcharges ...................................................................................................................... 12
4. Rate Schedules ................................................................................................................ 13
5. Promotions .................................................................................................................... 197
6. Service Areas and Locations ......................................................................................... 198
7. Network Line and Trunk Services ................................................................................. 243
8. Business Services Descriptions and Rates ..................................................................... 271
9. Miscellaneous Charges .................................................................................................. 321
10. Bundled Packages ......................................................................................................... 324
11. Contract Tariffs............................................................................................................. 329
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 2 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
1. Description of Service
1.1 General
Category One
The following sections will apply to customers who are served by a Central Office where the former XO
California, Inc. has facilities and to existing Customers of XO California, Inc. as of January 31, 2005:
Section 1
Section 2
Section 3
Section 4
Section 5
Section 9
Category Two
The following sections will apply to customers who are served by a Central Office where the former
Allegiance Telecom of California, Inc. has facilities, to existing Customers of Allegiance Telecom of
California, Inc. as of January, 31, 2005, and Customers served by a Central Office where both the former
XO California, Inc. and Allegiance Telecom of California, Inc. have facilities:
Section 7
Section 8
Section 9
Section 10
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 3 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
1. Description of Service
1.1 General
The Company undertakes to furnish one-way and/or two-way commercial telecommunications
service to business customers pursuant to the terms of this document between points within the
State of California.
XO Service consists of any of the services offered pursuant to this document, either individually
or in combination. Each service is offered independent of the others, unless otherwise noted.
Service is offered via the Company’s facilities, resold exchange services, transmission facilities
provided by other certificated carriers, or a combination of the two. In addition to the provisions
set forth in this document, Services offered pursuant to this document are subject to the terms and
conditions set forth in Company’s document Cal. P.U.C. Schedule CLC5-T and Company’s Cal.
Terms & Conditions Product Document.
The Company is responsible only for the services and facilities it provides under this document,
and it assumes no responsibility for any service provided by any other entity that purchases access
to the Company network in order to originate or terminate its own services, or to communicate
with its own Customers.
Service is provided on the basis of a minimum period of one month, 24 hours per day. For the
purpose of computing charges in this document, a month is considered to have thirty (30) days.
The provision of Company’s Services is subject to and contingent upon the Company obtaining
and retaining such approvals, consents, governmental authorizations, licenses and permits, as may
be required or be deemed necessary by the Company. The Company shall use reasonable efforts
to obtain and keep in effect all such approvals, consents, authorizations, licenses and permits that
may be required to be obtained by it. The Company shall be entitled to take, and shall have no
liability whatsoever for, any action necessary to bring the Services into conformance with any
rules, regulations, orders, decisions, or directives imposed by the Federal Communications
Commission or other applicable agency, and the Customer shall fully cooperate in and take such
action as may be requested by the Company to comply with any such rules, regulations, orders,
decisions, or directives.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 4 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
1. Description of Service (cont’d)
1.1 General (cont’d)
This document shall be governed and interpreted according to the law of the State of California.
1.2 Basic Local Exchange Service
1.2.1 Basic Service
Basic Service provides a Customer with a telephonic connection to, and a unique
telephone number addressed on, the public switched telecommunications network.
Service is available to those Customers located within 300 feet of the Company’s
telecommunication network. Service beyond 300 feet is subject to the terms and
conditions set forth in Company’s document Cal. P.U.C. Schedule CLC5-T and
Company’s Cal. Terms & Conditions Product Document. This service enables users to:
1.2.1.1 make calls to and receive calls from other stations on the public switched
telecommunications network;
1.2.1.2 access other services offered by the Company as set forth in this document;
1.2.1.3 access at no charge emergency services by dialing ”0” or ”9-1-1”; and
1.2.1.4 access services provided by other common carriers that purchase the Company’s
Switched Access Services or that maintain other types of traffic exchange
arrangements with the Company.
Basic Local Exchange Service provides a Customer with a single voice-grade telephonic
communications channel that can be used to place or receive one call at a time. Each line
is provided for connection of Customer-provided single station sets or facsimile machines
to the public switched telecommunications network.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 5 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
1. Description of Service (cont’d)
1.2 Basic Local Exchange Service (cont’d)
1.2.2 Directory Listings
The Company shall arrange for the listing of the Customer’s main billing telephone
number in the directory(ies) published by the dominant Local Exchange Carrier in the
service area at no additional charge. At a Customer’s option, the Company will arrange
for other types of listings and additional listings and will pass onto the Customer the
charges, if any, for such listings that the dominant Local Exchange Carrier charges
Company. Listings will be non-published at the specific request of the Customer.
1.2.3 Calling Features
1.2.3.1 Call Waiting - This feature allows the Customer to accept an incoming call
even when the Customer is on the line.
1.2.3.2 Call Forwarding - This feature allows the Customer to receive incoming calls
at a location other than the Customer’s premises.
1.2.3.3 Speed Dialing - This feature allows the Customer to store up to 20 selected
telephone numbers than can be dialed by pressing a single button.
1.2.3.4 Way Calling - This feature allows the Customer to access two different callers
simultaneously.
1.2.3.5 Voice Mail - Audix voice mail allows calling parties to leave recorded oral
messages for the Customer that the Customer may access from its premises or
from another location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 6 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
1. Description of Service (cont’d)
1.2 Basic Local Exchange Service (cont’d)
1.2.3 Calling Features (cont’d)
1.2.3.6 Automatic Call Return This feature allows the customer to call back the last
incoming call by dialing *69 on a touch-tone phone. Customer will be billed for
any toll charges incurred, if any.
1.2.3.7 Repeat Dialing (Automatic Recall) - By pressing *66", a previously stored
telephone number will be automatically dialed and will alert the calling party
when the called party line is available to take the call.
1.3 Integrated Services Digital Network (ISDN)
ISDN supports the simultaneous use of voice and data over the same access line. ISDN provides a
completely digital transmission. XO ISDN is available as Primary Rate Interface (PRI).
PRI consists of twenty-three bearer (B) channels and one data (D) channel. With PRI, the B
channels can carry voice conversations at 1.544 mbps. Again, the Customer’s terminal equipment
and interconnection through non-digital central offices may cause transmission speeds to be
slower than the maximum achievable.
Customer Premise Equipment that is compatible with the ISDN interface is the responsibility of
the Customer. XO is not responsible if any changes in the provisioning of ISDN PRI result in the
obsolescence of Customer’s equipment or the need for the Customer to modify or change their
Customer premise equipment. Additional, ISDN PRI are subject to the availability of company
facilities.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 7 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
1. Description of Service (cont’d)
1.4 Operator Assistance
A Customer may obtain the assistance of a local operator to complete local exchange telephone
calls in the following manner. In addition to the rates specified in Section 4.1.B.3 surcharges as
specified in Section 4.7.3 will apply:
Third Number Billing: Provides the Customer with the capability to charge a local call to a third
number which is different from the called or calling party. The party answering at the third
number has the option to refuse acceptance of the charges in advance or when queried by the
operator.
Collect Calls: Provides the Customer with the capability to charge a call to the called party. On
the operator announcement of a collect call, the called party has the option to refuse acceptance of
charges in advance or when queried by the operator.
Person to Person: Calls completed with the assistance of an operator to a particular Station and
person specified by the caller. The call may be billed to the called party.
Station to Station: Calls completed with the assistance of an operator to a particular Station. The
call may be billed to the called party.
General Assistance: The Customer has the option to request general information from the
operator, such as dialing instructions, country or city codes, area code information and Customer
Service 800 telephone numbers, but does not request the operator to complete the call.
1.5 Referral Service
1.5.1 Primary Number Referral Service
An automated system that repeats the called number and provides the status of service or
a reference to a new number. Primary Number Referral Service will remain in place on
the primary number for six months.
1.5.2 Additional Number Referral Service
An automated system that redirects calls to sequential XO numbers to one common
message that provides the status on service or a reference to a new number.
1.6 XO Integrated Access Service
XO Integrated Access Service is a bundled service offering that requires the Customer to
purchase, at the same customer location, local exchange service, message toll service and Internet
services from the Company. This Service is available to Customers in the Pacific Bell service
territory only. The standard configuration involves having a single DS-1 to the Customers’
premises. In order to get the following pricing for this service, the Customer must purchase a
minimum of 10 local exchange lines or channels. Further, the Customer must, at a minimum, sign
a minimum one-year service contract in order to get the Integrated Access Service offering.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 8 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
1. Description of Service (cont’d)
1.7 XO Premium Line/Trunk Service
XO Premium Line/Trunk Service is an Optional Calling Plan to other Business Line, Centrex and
Trunk service offerings listed within this document. In order to receive Service under the XO
Premium Line/Trunk Service calling plans, Customers must meet the criteria specified for each
service.
1.8 XO Multi-Rate PRI Service
XO Multi-Rate PRI Service is an inbound Service that allows Customers to receive traffic from
multiple rate centers while maintaining a local presence in each rate center through use of a
consolidated PRI or inbound-T-1. The Customer will receive traffic via telephone numbers assigned to
foreign rate centers. PRI consists of twenty-three bearer (B) channels and one data (D) channel. With
PRI, the B channels can carry voice conversations at 1.544 mbps. The Customer’s terminal equipment
and interconnection through non-digital central offices may cause transmission speeds to be slower
than the maximum achievable. Customer Premise Equipment that is compatible with this service is the
responsibility of the Customer. XO will not be responsible for any changes in the provisioning of this
service due to the obsolescence of Customer’s equipment or the need for the Customer to modify or
change their Customer Premise Equipment. This Service is subject to the availability of facilities.
Customer and XO, agree that in the event of a decision by a regulatory authority at the federal, state or
local level, including but not limited to the approval of a new ILEC interconnection arrangement, which
alters XO’s ability to offer the current contract rate, upon 30 days written notification to Customer, XO
may migrate the Customer to the Off-Net Price Plan for remainder of Customer’s term commitment. If
XO chooses to migrate customer to an Off-Net Price Plan for the remainder of Customer’s term
commitment, Customer may cancel service without penalty upon 30 days written notice to XO after receipt
of the XO migration notice.
1.9 XO Inbound PRI Service
XO Inbound PRI Service is a high inbound only Primary Rate Interface ISDN service. This service is
available to Internet Service Providers and Application Service Providers. XO Inbound PRI Service is
a DS-1 level service that provides trunk-side access from a customer’s premise to the local XO central
office. Service will be delivered to the customer premise on a digital basis only. The customer may
elect to convert the digital signal to analog using customer provided channel banks at their own
discretion, but XO will not provide this as part of the service.
XO Inbound PRI is a dedicated inbound-only service that cannot be used to originate or terminate
domestic long distance switched calls and is designed to support high inbound call volumes. Rates are
offered under two pricing plans described in Section 4.17 of this document. Pricing is based on
whether the Customer service location is On-Net or Off-Net. For purposes of this offering, On-Net
service shall mean service to the Customer service location is provided entirely by XO over its own
fiber or wireless facilities, or when Customer is collocated with XO. Off-Net service shall mean
service to the Customer service location is not provided entirely by XO over its own fiber or wireless
facilities. Instead, service to the Customer service location is provided through the use, purchase or
lease of the facilities of another local access provider other than XO, including the use of unbundled
network elements or Type II facilities. A minimum one year term commitment is required with this
service offering.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 9 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
1. Description of Service (cont’d)
1.9 XO Inbound PRI Service (cont’d)
Customer and XO, agree that in the event of a decision by a regulatory authority at the federal, state or local
level, including but not limited to the approval of a new ILEC interconnection arrangement, which alters XO’s
ability to offer the current contract rate, upon 30 days written notification to Customer, XO may migrate the
Customer to the Off-Net Price Plan for remainder of Customer’s term commitment. If XO chooses to migrate
customer to an Off-Net Price Plan for the remainder of Customer’s term commitment, Customer may cancel
service without penalty upon 30 days written notice to XO after receipt of the XO migration notice.
1.10 Service Order Charge
Company will assess a Service Order Charge for each of the following Customer initiated requests
made after 30 days from the installation of Service:
Primary Service Order Charge
Adding lines, moving services, convert product types $50.00 per order
Record Order Charge
Adding or changing directory listings, changing billing account information $15.00 per order
Subsequent Order Charge
Adding new features, changing existing features $50.00 per order
Line Restoral Charge
Re-establishing service after suspension for non-payment $20.00 per line
Technician Visit Charge
Requests requiring a technician to be dispatched for work to be completed $150.00 per occurrence
1.11 Access Recovery Charge
The Access Recovery Charge (“ARC”) is a monthly charge designed to recover increased network costs for
access circuits used to provide Service to customers, including but not limited to increases due to FCC or
other governmental or regulatory actions or judicial determinations made in connection with incumbent
local exchange carrier charges for such circuits. XO reserves the right to add, change or delete Access
Recovery Charges upon notice to Customer. The ARC is calculated by application of a percentage to each
customer’s total monthly recurring charges (MRCs). The ARC percentage to be applied will be determined
by the customer’s total MRCs on its monthly invoice. The chart below shows the ARC percentage that will
be applied based on the MRCs.
This Access Recovery Charge will be assessed on all local exchange services.
Total MRC Charge Percentage Total MRC Charge Percentage
$0.00-100.00 16.00% $7,500.01-10,000.00 5.00%
$100.01-200.00 15.00% $10,000.01-20,000.00 4.70%
$200.01-400.00 14.00% $20,000.01-30.000.00 4.50%
$400.01-600.00 10.50% $30,000.01-40,000.00 4.30%
$600.01-800.00 9.50% $40,000.01-50,000.00 4.10%
$800.01-1000.00 8.50% $50,000.01-75,000.00 3.90%
$1,000.01-1,500.00 7.50% $75,000.01-100,000.00 3.70%
$1,500.01-2,500.00 7.00% $100,000.01-250,000.00 3.50%
$2,500.01-5,000.00 6.50% $250,000.01-500,000.00 3.40%
$5,000.01-7,500.00 5.25% $500,000.01 + 3.30%
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 10 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
2. Measurement of Service
Calling is billed per call according to duration for applicable services. Unless otherwise stated, calls
are timed in whole minute increments, with each fraction of a minute rounded up to the next whole
minute. Timing begins with completion of the connection to the called number and ends with the
termination of the connection.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 11 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
2. Measurement of Service (cont’d)
2.1 Zone Usage Measurement
2.1.1. Company defines local calling Zones 1, 2 and 3 as follows:
Pacific Bell Area/Territory
Refer to Pacific Bell Telephone Company Schedule Cal. P.U.C. No. A5
Verizon Area/Territory
Refer to Verizon California, Inc. Schedule P.U.C. Schedule No. H-1
Roseville Area/Territory
Zone 1 Zone 2 Zone 3
Citrus Heights DRA1 Citrus Heights DRA Sacramento Main
And Fair Oaks
Roseville BRA2 Folsom
Lincoln
Pleasant Grove
Rio Linda
Roseville BRA
Sacramento North DA
South Placer
1 Citrus Heights District Rate Area 2 Roseville Base Rate Area
2.1.2. Applicability of Rates and Charges based on Zones
Pacific Bell Area/Territory
Refer to Pacific Bell Telephone Company Schedule Cal. P.U.C. No. A5
Verizon Area/Territory
Refer to Verizon California, Inc. Schedule P.U.C. Schedule No. H-1
Roseville Area
Zone 1 and Zone 2 Rates and Charges
Rates and charges listed throughout this Document for the Roseville Area are applicable to calls
originating in Citrus Heights DRA or Roseville BRA and terminating within Zone 1 and Zone 2
calling areas listed above.
Zone 3 Rates and Charges
Rates and charges listed throughout this Document for the Roseville Area are applicable to calls
originating in Citrus Heights DRA or Roseville BRA and terminating in Zone 3 calling areas as
listed above.
2.2 Direct Connect Customers – Roseville Area
As used in this document, Direct Connect shall apply to those Customers in the Roseville Area
whose XO Service is provided exclusively over XO facilities and not over the facilities of another
carrier.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 12 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: October 10, 2014
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
3. Surcharges
3.1 Public Pay Telephone Surcharge
In order to recover the Company’s expenses to comply with the FCC’s pay telephone compensation
plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call charge is applicable to all
interstate, intrastate and international calls that originate from any domestic pay telephone used to
access the Company's services. The Public Pay Telephone Surcharge, which is in addition to standard
usage charges and any applicable service charges and surcharges associated with the Company's
service, applies for the use of the instrument used to access the Company service and is unrelated to
the Company's service accessed from the pay telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone companies,
independent companies and other interexchange carriers. The Public Pay Telephone Surcharge applies
to the initial completed call and any reoriginated call (i.e., using the ”#” symbol).
Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing
the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not
transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be
billed on a subsequent invoice after the Company has obtained information from a carrier that the
originating station is an eligible pay telephone.
The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which the
Customer pays for service by inserting coins during the progress of the call.
Rate per Call $0.50
3.2 Reserved for Future Use
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 13 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules
4.1 Small Business Basic Access Business Line Service
Small Business Basic Access Business Line Services is available to those customers who subscribe to this
service as the only local exchange service from the Company. This service provides the Customer with a
single, voice-grade communications channel. Each Small Business Basic Access Business Line will
include a telephone number.
4.1.1 Small Business Basic Access Business Line Service is available in the following offerings:
4.1.1.1 Small Business Basic Business Line Service
Small Business Basic Access Business Line service is available in either flat rate or
measured rate options and includes the following standard features at no additional
charge:
Touchtone
One Directory Listing
4.1.1.2 Optional Features
A Small Business Basic Access Business Line Customer may order, in addition to the
standard features included in each service, the following optional features, at the rates
specified in Section 4.1.1.3.b). Not all features are available to all locations.
Touchtone
Account Codes
Automatic Call Return
Repeat Dialing (Automatic Recall)
Call Forward Busy
Call Forward No Answer
Call Forward Variable
Call Hold
Call Waiting
Call Park
Call Pickup, Group
Call Transfer, Consultation & Conference
Automatic Call Return
Calling Number Delivery
Calling Number Delivery Blocking
Six-Way Calling
Conference Three-Way
Message Waiting
Serial Hunting
Speed Dial 8 Numbers
Vanity Number
Vanity Number Retention
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 14 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.1 Small Business Basic Access Business Line Service (cont’d)
4.1.1 Small Business Basic Access Business Line Service is available in the following
offerings (cont’d)
4.1.1.3 Small Business Basic Access Basic Business Line Rates and Charges
A Small Business Basic Access Business Line Customer will be charged
applicable Non-Recurring Charges, Monthly Recurring Charges and Usage (if
applicable) charges as specified below.
a) Non-Recurring Charges
Line Connection Charge (per line)
Month to Month Term $65.00
1 Year Term $20.00
2 Year Term $10.00
Adds, Moves
Add’l Lines (Ordered after initial install)
--Month to Month Term $65.00 per line
--1 Year Term $20.00 per line
--2 Year minimum Term $10 per line
Move – Physical Location
--Month to Month Term $65.00 per line
--1 Year Term $20.00 per line
--2 Year minimum Term $10 per line
See Section 1.10 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 15 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.1 Small Business Basic Access Business Line Service (cont’d)
4.1.1 Small Business Basic Access Business Line Service is available in the following
offerings (cont’d)
4.1.1.3 Small Business Basic Access Basic Business Line Rates and Charges
(cont’d)
b) Optional Features - Pacific Bell Area
(No additional nonrecurring charge applies if ordered at time of service
initiation, unless as otherwise noted in this document)
Monthly
Recurring
Account Codes $ 2.00
Automatic Call Return $ 4.00
Call Transfer, Consult. & Conf. $ 4.00
Call Forward Busy $ 4.00
Call Forward No Answer $ 4.00
Call Forward Variable $ 4.00
Call Hold $ 4.00
Call Waiting $ 4.00
Call Park $ 4.00
Call Pickup, Group $ 4.00
Calling Name and Number Delivery Blocking $ 0.00
Calling Number Delivery $ 5.50
Calling Number Delivery Blocking $ 0.00
Conference Three-Way $ 4.00
Message Waiting Light $ 4.00
Remote Access to Call Forwarding $ 3.15
Repeat Dialing (Automatic Recall) $ 4.00
Serial Hunting $ 0.05
Six-Way Calling $ 6.50
Speed Dial - 8 Numbers $ 4.00
Touchtone $ 0.00
Vanity Number $ 6.00
Vanity Number Retention $ 6.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 16 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.1 Small Business Basic Business Basic Access Business Line Service (cont’d)
4.1.1 Small Business Basic Access Business Line Service is available in the following
offerings (cont’d)
4.1.1.3 Small Business Basic Access Business Line Rates and Charges (cont’d)
c) Optional Features – Verizon Area
(No additional nonrecurring charge applies if ordered at time of service
initiation, unless as otherwise noted in this document)
Monthly Recurring
Account Codes $2.00
Automatic Call Return $4.00
Call Forward Busy $1.00
Call Forward No Answer $1.00
Call Forward Variable $1.25
Call Hold $4.00
Call Park $4.00
Call Pickup, Group $4.00
Call Transfer, Consult. & Conf. $4.00
Call Waiting $3.00
Calling Name and Number Delivery Blocking $0.00
Calling Number Delivery $6.00
Calling Number Delivery Blocking $0.00
Conference Three-Way $3.00
Message Waiting Light $0.25
Remote Access to Call Forwarding $3.15
Repeat Dialing (Automatic Recall) $4.00
Six-Way Calling $5.50
Serial Hunting $0.05
Speed Dial - 8 Numbers $2.25
Touchtone $0.00
Vanity Number $3.00
Vanity Number Retention $6.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 17 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.1 Small Business Basic Access Business Line Service (cont’d)
4.1.1 Small Business Basic Access Business Line Service is available in the following offerings
(cont’d)
4.1.1.3 Small Business Basic Access Basic Business Rates and Charges (cont’d)
d) Optional Features – Roseville Territory
(No additional nonrecurring charge applies if ordered at time of service initiation,
unless as otherwise noted in this product document).
Monthly Recurring Charge
Account Codes* $2.00
Call Return $4.00
Call Transfer, Consult & Conf. $4.00
Call Waiting $4.00
Call Pickup, Group $2.00
Calling Number Delivery – caller ID 4.00
Calling Number Delivery Blocking No Charge
Conference - Three Way $4.00
Message Waiting $4.00
Serial Hunting $0.50
Repeat Dialing (Automatic Recall) $4.00
Remote Access to Call Forwarding** $1.50
Vanity Number Retention $6.00
Call Forwarding Bundle $3.50
--includes Call Forwarding /Busy Call Forward/Call Forward Don’t Answer
* Account codes are used for long distance calls only. Rates apply per line.
** Customer also must order Call Forwarding at additional charges listed.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 18 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: October 1, 2017
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.1 Small Business Basic Access Business Line Service (cont’d)
4.1.1 Small Business Basic Access Business Line Service is available in the following
offerings (cont’d)
4.1.1.3 Small Business Basic Access Business Line Rates and Charges, (cont'd)
e) Measured Service – Pacific Bell Area
Measured service will include a flat rate monthly charge plus usage
charges for calls within and outside of the local calling area.
Monthly Recurring Charges
Basic Access - Line Charge
Month-to-month $36.16
1 year minimum $36.16
2 year minimum $31.91
f) Measured Service– Verizon Area
Measured service will include a flat rate monthly charge plus usage
charges for calls within and outside of the local calling area.
Monthly Recurring Charges
Basic Access - Line Charge
Month-to-Month $46.83
1 year minimum $46.83
2 year minimum $42.57
g) Measured Service– Roseville Area
Measured service will include a flat rate monthly charge plus usage
charges for calls within and outside of the local calling area.
Monthly Recurring Charges
Term Per Monthly Billing Cycle
Month-to-month $38.31
1 year minimum $38.31
2 year minimum $36.16
Direct Connect Customers will be charged the rates listed in section
4.1.1.3.e of this document.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 19 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.1 Small Business Basic Access Business Line Service (cont’d)
4.1.1 Small Business Basic Access Business Line Service is available in the following
offerings (cont’d)
4.1.1.3 Small Business Basic Access Business Line Rates and Charges, (cont'd)
h) Usage Rate, Variable Option– Pacific Bell Area
Zones 1 & 2 Local calling area
Month-to-Month Initial/Additional Minutes
Day $0.03/$0.01
Evening $0.02/$0.0065
Night $0.12/$0.004
1 year minimum
Day $0.033/$0.0108
Evening $0.0216/$0.0071
Night $0.0132/$0.0044
2 year minimum
Day $0.03/$0.009
Evening $0.02/$0.007
Night $0.012/$0.004
i) Usage Rate, Variable Option– Pacific Bell Area
Zone 3 Local calling area
Month-to-Month
Day $0.073/$0.0160
Evening $0.05/$0.011
Night $0.03/$0.006
1 year minimum
Day $0.0782/$0.0173
Evening $0.054/$0.012
Night $0.0324/$0.0065
2 year minimum
Day $0.072/$0.016
Evening $0.048/$0.011
Night $0.029/0.006
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 20 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.1 Small Business Basic Access Business Line Service (cont’d)
4.1.1 Small Business Basic Access Business Line Service is available in the following
offerings (cont’d)
4.1.1.3 Small Business Basic Access Business Line Rates and Charges, (cont'd)
j) Usage Rate, Variable Option–Verizon Area
Zones 1 & 2 Local calling area
Month-to-Month Initial/Additional Minutes
Day $0.0360/$0.0090
Evening $0.0252/$0.0063
Night $0.144/$0.0036
1 year minimum
Day $0.0396/$0.0098
Evening $0.0273/$0.0069
Night $0.0159/$0.0039
2 year minimum
Day $0.036/$0.0082
Evening $0.0243/$0.0063
Night $0.0144/$0.0036
k) Usage Rate, Variable Option–Verizon Area
Zone 3 Local Calling Area
Month-to-Month
Day $0.0900/$0.0360
Evening $0.0630/$0.0252
Night $0.0360/$0.0144
1 year minimum
Day $0.0977/$0.0389
Evening $0.0681/$0.0275
Night $0.0389/$0.0156
2 year minimum
Day $0.0888/$0.0352
Evening $0.0605/$0.0248
Night $0.0346/$0.0142
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 21 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.1 Small Business Basic Access Business Line Service (cont’d)
4.1.1 Small Business Basic Access Business Line Service is available in the following offerings
(cont’d)
4.1.1.3 Small Business Basic Access Business Line Rates and Charges, (cont'd)
l) Usage Rate, Variable Option–Roseville Area
Zones 1 & 2 Local Calling Area*
Month to month First Each
Minute Add’l Minute
Day $0.0405 $0.0135
Evening $0.0284 $0.0095
Night $0.0162 $0.0054
1 Year Minimum Term
Day $0.0365 $0.0122
Evening $0.0255 $0.0085
Night $0.0146 $0.0049
2 Year Minimum Term
Day $0.0328 $0.0109
Evening $0.0230 $0.0077
Night $0.0131 $0.0044
Zone 3 Local Calling Area*
Month to month First Each
Minute Add’l Minute
Day $0.0727 $0.0315
Evening $0.0509 $0.0221
Night $0.0291 $0.0126
1 Year Minimum Term
Day $0.0654 $0.0284
Evening $0.0458 $0.0198
Night $0.0262 $0.0113
2 Year Minimum Term
Day $0.0589 $0.0255
Evening $0.0412 $0.0179
Night $0.0235 $0.0102
*Zone calling areas are listed in section 2.1 of this document.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 22 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.1 Small Business Basic Access Business Line Service(cont’d)
4.1.1 Small Business Basic Access Business Line Service is available in the following offerings
(cont’d)
4.1.1.3 Small Business Basic Access Business Line Rates and Charges, (cont'd)
m) Usage Rate, Simple Option- Pacific Bell Area
Simple Zone 1 & 2 - (Mo) $0.0200
Simple Zone 1 & 2 - (1Yr.) $0.0216
Simple Zone 1 & 2 (2 Yr.) $0.0195
Simple Zone 3 - Mo. $0.0405
Simple Zone 3 - (1 Yr.) $0.0438
Simple Zone 3 - (2 Yr.) $0.0396
n) Usage Rate, Simple Option- Verizon Area
Simple Zone 1 & 2 - (Mo) $0.0225
Simple Zone 1 & 2 - (1Yr.) $0.0248
Simple Zone 1 & 2 (2 Yr.) $0.0221
Simple Zone 3 - Mo. $0.0630
Simple Zone 3 - (1 Yr.) $0.0683
Simple Zone 3 - (2 Yr.) $0.0621
o) Usage Rate, Simple Option- Roseville Area*
Month to month Per
Minute
Zones 1 & 2 $0.0350
Zone 3 $0.0600
1 Year Minimum Term
Zones 1 & 2 $0.0300
Zone 3 $0.0550
2 Year Minimum Term
Zones 1 & 2 $0.0250
Zone 3 $0.0500
*Zone calling areas are listed in section 2.1 of this document.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 23 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
q4.1 Small Business Basic Access Business Line Service (cont’d)
Timing of Messages: Chargeable time begins when connection is established between the calling
station and the called station. Chargeable time ends when the calling station ‘hangs up’ thereby
releasing the network connection. If the called station ‘hangs up’ but the calling station does not,
chargeable time ends when the network connection is released by automatic timing equipment in
the telephone network. Chargeable time does not include time lost because of faults or defects in
the connection.
4.2 Local Trunk*
Local Trunk(s) provide Customer with voice-grade communication channel(s) to the Customer’s
Private Branch Exchange (PBX) or Hybrid Key System. Local Trunks can be provisioned as
either analog or digital and will be provided in the following manner:
4.2.1 Local Trunk Service is available in the following manner. A Local Trunk can be used to
carry one-way outbound traffic, one-way inbound or two-way traffic.
4.2.1.1 One-Way Outbound
Provides the Customer with a single analog connection which is restricted to
carry outbound traffic only.
4.2.1.2 One-Way Inbound or Two-Way
Provides the Customer with a single analog connection which can carry one-way
inbound or two-way traffic.
4.2.1.3 Features
The following features are available:
Hunting
Touch Tone
Inter- and intraLATA Presubscription
One Directory Listing
*Effective December 6, 2008, this product will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 24 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.2 Local Trunk (cont’d)
4.2.2 Local Trunk Rates and Charges
A Local Trunk Customer will be charged applicable Non-Recurring Charges, Monthly
Recurring Charges and Usage Charges, as specified below. Usage Charges are listed in
sections 4.1.1.3.h through 4.1.1.3.o of this document.
Non-Recurring Charges -- Pacific Bell Area
4.2.2.1 Trunk Connection Charge (per trunk)
Month to Month Term $65.00
1 Year Term $20.00
2 Year Term $10.00
Adds, Moves
Add’l trunks (Ordered after initial install)
--Month to Month Term $65.00 per trunk
--1 Year Term $20.00 per trunk
--2 Year Term $10.00 per trunk
Move – Physical Location
--Month to Month Term $65.00 per trunk
--1 Year Term $20.00 per trunk
--2 Year Term $10.00 per trunk
4.2.2.2 Non-Recurring Charges - Verizon Area
Trunk Connection Charge (per trunk)
Month to Month Term $65.00
1 Year Term $20.00
2 Year Term $10.00
Adds, Moves
Add’l trunks (Ordered after initial install)
--Month to Month Term $65.00 per trunk
--1 Year Term $20.00 per trunk
--2 Year Term $10.00 per trunk
Move – Physical Location
--Month to Month Term $65.00 per trunk
--1 Year Term $20.00 per trunk
--2 Year Term $10.00 per trunk
See Section 1.10 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 25 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: September 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.2 Local Trunk (cont’d)
4.2.2 Local Trunk Rates and Charges
4.2.2.3 Non-Recurring Charges -- Roseville Territory
Trunk Connection Charge (per trunk)
Month to Month $65.00
1 Year Minimum Term $20.00
2 Year Minimum Term $10.00
Adds, Moves
Non-Recurring Charge
Add’l Lines (Ordered after initial install)
--Month to Month Term $65.00 per line
--1 Year Term $30 per line
--2 Year minimum Term $20 per line
Move – Physical Location
--Month to Month Term $65.00 per line
--1 Year Term $30 per line
--2 Year minimum Term $20 per line
4.2.2.4 Monthly Recurring Charges Local Trunk Charge
Pacific Bell Area
Month-to-month $34.44
1 year minimum $34.44
2 year minimum $30.39
4.2.2.5 Optional Features - Pacific Bell Area
Calling Number Delivery Blocking (per call) $0.00
Touchtone $0.00
Serial Hunting $0.05
Calling Number Delivery $5.50
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 26 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: September 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.2 Local Trunk (cont’d)
4.2.2 Local Trunk Rates and Charges (cont’d)
4.2.2.6 Monthly Recurring Charges Local Trunk Charge
Verizon Area
Month-to-month $21.00
1 year minimum $20.00
2 year minimum $19.00
4.2.2.7 Optional Features – Verizon Area
Calling Number Delivery Blocking (per call) $0.00
Touchtone $0.00
Serial Hunting $0.05
Calling Number Delivery $5.50
4.2.2.8 Monthly Recurring Charges Local Trunk Charge – Roseville Territory
Month-to-month $36.49
1 Year Minimum Term $36.49
2 Year Minimum Term $34.44
4.2.2.9 Monthly Recurring Charges - Optional Features – Roseville Territory
Calling Number Delivery Blocking No Charge
Touchtone No Charge
Serial Hunting $0.50
Calling Number Delivery $ 4.00
4.2.2.10 Monthly Recurring Charges Local Trunk Charge – Roseville Territory –Direct
Connect
Direct Connect Customers will be charged the rates listed in section 4.2.2.4 of
this document.
4.2.2.11 Monthly Recurring Charges – Optional Features – Roseville Territory –
Direct Connect
Direct Connect Customers will be charged the rates listed in section 4.2.2.5 of
this document.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 27 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: September 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.3 Local Trunk – Direct Inward Dialing (DID)*
Provides the Customer with a single analog connection, which can carry one-way, inbound traffic.
Telephone numbers can be obtained in blocks of 20 numbers. A Local Trunk – DID Customer will be
charged applicable Non-Recurring Charges, Monthly Recurring Charges and Usage Charges, as
specified below. Usage Charges are listed in sections 4.1.1.3.h through 4.1.1.3.o of this document.
4.3.1 Direct Inward Dialing Rates and Charges
A Customer who orders a Local Trunk – DID trunk will be charged applicable Non-Recurring
Charges and Monthly Recurring Charges as specified below.
4.3.1.1 Non-Recurring Charges – Pacific Bell Area
First 20 DID Numbers NC
Each Add’l 20 DID Numbers (up to 1000) NC
Trunk Connection Charge (per trunk)
Month to Month $65.00
1 Year Minimum Term $20.00
2 Year Minimum Term $10.00
Adds, Moves, Changes
Add’l Lines (Ordered after initial install)
--Month to Month Term $65.00 per trunk
--1 Year Term $20 per trunk
--2 Year minimum Term $10 per trunk
Move – Physical Location
--Month to Month Term $65.00 per trunk
--1 Year Term $20 per trunk
--2 Year minimum Term $10 per trunk
See Section 1.10 for pricing regarding Service Order Charges.
*Effective December 6, 2008, this product will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 28 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: September 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.3 Local Trunk (cont’d)
4.3.1 Direct Inward Dialing Rates and Charges (cont’d)
4.3.1.2 Non-Recurring Charges –Verizon Area
Trunk Connection Charge (per trunk)
Month to Month $65.00
1 Year Minimum Term $20.00
2 Year Minimum Term $10.00
Adds, Moves, Charges
Add’l Trunks (Ordered after initial install)
--Month to Month Term $65.00 per trunk
--1 Year Term $20 per trunk
--2 Year minimum Term $10 per trunk
Move – Physical Location
--Month to Month Term $65.00 per trunk
--1 Year Term $20 per trunk
--2 Year minimum Term $10 per trunk
See Section 1.10 for pricing regarding Service Order Charges.
4.3.1.3 Non-Recurring Charges -- Roseville Territory
First 20 DID Numbers No charge
Each Additional 20 DID Number No Charge
Trunk Connection Charge (per trunk)
Month to Month $65.00
1 Year Minimum Term $20.00
2 Year Minimum Term $10.00
Adds, Moves, Changes** Non-Recurring Charge
Add’l Lines (Ordered after initial install)
--Month to Month Term $65.00 per line
--1 Year Term $30 per line
--2 Year minimum Term $20 per line
Move – Physical Location
--Month to Month Term $65.00 per line
--1 Year Term $30 per line
--2 Year minimum Term $20 per line
See Section 1.10 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 29 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: September 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.3 Local Trunk Direct Inward Dialing (DID) (cont’d)
4.3.1 Direct Inward Dialing Rates and Charges (cont’d)
4.3.1.4 Monthly Recurring Charges - Pacific Bell Area
Local Trunk - DID Charge (per trunk)
Month-to-month $16.55
1 year minimum $14.55
2 year minimum $12.55
First 20 DID numbers N/C
Each additional block of 20 numbers $10.00
4.3.1.5 Monthly Recurring Charges – Verizon Area
Local Trunk - DID Charge (per trunk)
Month-to-month $21.00
1 year minimum $20.00
2 year minimum $19.00
First 20 DID numbers N/C
Each additional block of 20 numbers $40.00
4.3.1.6 Monthly Recurring Charges -- Roseville Territory
Local Trunk – DID Charge (per trunk)
Month to month $23.00
1 Year Minimum Term $21.00
2 Year Minimum Term $19.00
First 20 DID numbers No Charge
Each additional block of 20 DID numbers $20.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 30 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: September 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.4 Local Trunk - Digital Interface
Local Trunk - Digital Interface provides a DS-1 digital transmission facility operating at 1.544
Mbps and time division multiplexed into 24 channels for the connection of Basic or DID Trunks
to the Customer's PBX or trunk-cable Key System. A Local Trunk – Digital Interface Customer
will be charged applicable Non-Recurring Charges, Monthly Recurring Charges and Usage
Charges, as specified below. Usage Charges are listed in sections 4.1.1.3.h through 4.1.1.3.o of
this document.
4.4.1 Local Trunk Digital Interface can be used to carry one-way outbound traffic, one-way
inbound or two-way traffic, Direct Inward Dialing, or a combination thereof.
4.4.1.1 One-Way Outbound
Provides the Customer with individual channels, which are restricted to carry
outbound traffic only.
4.4.1.2 Two-Way Inbound
Provides the Customer with individual channels, which are used to carry one-
way inbound or two-way traffic. One common telephone number will be
provided per trunk group.
a) Features
The following feature is available:
Least Idle or Most Idle Trunk Selection
4.4.1.3 One-Way Inbound or Two-Way
Provides the Customer with individual channels, which are used to carry one-
way inbound or two-way traffic. One common telephone number will be
provided per trunk group.
a) Features
The following feature is available:
Least Idle or Most Idle Trunk Selection
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 31 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: September 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.4 Local Trunk – Digital Interface (cont’d)
4.4.1 Direct Inward Dialing Rates and Charges (cont’d)
4.4.1.4 Direct Inward Dialing (DID)
Provides the Customer with individual channels, which can carry one-way inbound
traffic. The number of digits to be outpulsed must be specified by the Customer
4.4.2 Local Trunk – Digital Interface Rates and Charges – Pacific Bell Area
4.4.2.1 Non-Recurring Charges
Digital Interface:
Month to Month $1,000.00
1 Year Minimum Term $ 480.00
2 Year Minimum Term $ 240.00
Installation:
Adds, Moves, Changes
Add’l Lines (Ordered after initial install)
--Month to Month Term $1,000.00 per trunk
--1 Year Term $ 480.00 per trunk
--2 Year minimum Term $ 240.00 per trunk
Move – Physical Location
--Month to Month Term $1,000.00 per trunk
--1 Year Term $ 480.00 per trunk
--2 Year minimum Term $ 240.00 per trunk
See Section 1.10 for pricing regarding Service Order Charges.
4.4.2.2 Monthly Recurring Charge
Local Trunk – Digital Interface
(per termination)
Month to month $230.00
1 Year Minimum Term $220.00
2 Year Minimum Term $200.00
Local Trunk (per trunk) $ 10.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 32 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: September 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules
4.4 Local Trunk – Digital Interface (cont’d)
4.4.2 Local Trunk – Digital Interface Rates and Charges – Pacific Bell Area (cont’d)
4.4.2.2 Monthly Recurring Charges (cont’d)
Local Trunk – DID, DOD, 2-way (per trunk) $10.00
First 20 DID numbers per customer N/C
Each additional block of 20 numbers $10.00
4.4.2.3 Foreign Exchange Trunk – Pacific Bell Area
a) Nonrecurring Charges
Per Trunk N/C
b) Monthly Recurring Charges
Per Trunk Charge $22.00
Mileage Charge, Per Mile $ 1.80
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 33 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: September 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.4 Local Trunk – Digital Interface (cont’d)
4.4.3 Local Trunk – Digital Interface Rates and Charges –Verizon Area
4.4.3.1 Non-Recurring Charges
Digital Interface:
Month to Month $1,000.00
1 Year Minimum Term $ 480.00
2 Year Minimum Term $ 240.00
Installation:
Adds, Moves, Changes
Add’l Lines (Ordered after initial install)
--Month to Month Term $1,000.00 per trunk
--1 Year Term $480.00 per trunk
--2 Year minimum Term $240.00 per trunk
Move – Physical Location
--Month to Month Term $1,000.00 per trunk
--1 Year Term $480.00 per trunk
--2 Year minimum Term $240.00 per trunk
See Section 1.10 for pricing regarding Service Order Charges.
4.4.3.2 Monthly Recurring Charge
Local Trunk – Digital Interface
(per termination)
Month to month $420.00
1 Year Minimum Term $400.00
2 Year Minimum Term $380.00
Local Trunk (per trunk) $ 4.95
Local Trunk - DID, DOD, 2-way (per trunk) $4.95
First 20 DID numbers per customer N/C
Each additional block of 20 numbers $40.00
4.4.3.3 Foreign Exchange Trunk – Verizon Area
a) Nonrecurring Charges (per trunk) N/C
b) Monthly Recurring Charges
Per Trunk Charge $ 28.40
Mileage Charge, Per Mile $ 7.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 34 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.4 Local Trunk - Digital Interface (cont’d)
4.4.4 Local Trunk – Digital Interface Rates and Charges – Roseville Area
4.4.4.1 Nonrecurring Charge
Digital Interface:
Month to Month $1,000.00
1 Year Minimum Term $ 480.00
2 Year Minimum Term $ 240.00
Adds, Moves, Changes*
Add’l Lines (Ordered after initial install)
--Month to Month Term $1,000.00 per line
--1 Year Term $480.00 per line
--2 Year minimum Term $240.00 per line
Move – Physical Location
--Month to Month Term $1,000.00 per line
--1 Year Term $480.00 per line
--2 Year minimum Term $240.00 per line
See Section 1.10 for pricing regarding Service Order Charges.
4.4.4.2 Monthly Recurring Charge
Direct Connect Customers will be charged the rates listed in section 4.4.2.2 of this
document.
Local Trunk – Digital Interface (per termination)
Month to month $440.00
1 Year Minimum Term $420.00
2 Year Minimum Term $400.00
3 Year Minimum Term $380.00
In addition to the rates listed above, a mileage charge of $50.00 per monthly billing cycle
will apply to all Customers with a Local Trunk Service termination point 15-20 miles
from the Company’s Central Office.
Local Trunk Group (per trunk) $20.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 35 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.4 Local Trunk – Digital Interface (cont’d)
4.4.4 Local Trunk – Digital Interface Rates and Charges – Roseville Area (cont’d)
4.4.4.2 Monthly Recurring Charges (cont’d)
Direct Connect Customers will be charged the rates listed in section 4.4.2.2 of this
document.
Local Trunk—DID, DOD, 2-way (per trunk) $10.00
First 20 DID numbers per customer No Charge
Each add’l block of 20 DID numbers $20.00
4.4.4.3 Foreign Exchange Trunk – Roseville Territory
a) Nonrecurring charges No charge
b) Monthly recurring charges
Direct Connect Customers will be charged the rates listed in section 4.4.2.3.b of this
document.
-- Per Trunk Charge $32.00
--Mileage Charge, Per Mile $20.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 36 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.5 Integrated Services Digital Network (ISDN)
ISDN supports the simultaneous use of voice and data over the same access line. ISDN provides a
completely digital transmission. XO ISDN is available as Primary Rate Interface (PRI).
Customers will be charged applicable Non-Recurring Charges, Monthly Recurring Charges and
Usage Charges, as specified below. Usage Charges are listed in sections 4.1.1.3.h through
4.1.1.3.o of this document.
(A) ISDN Service is available in the following offerings
(1) PRI consist of twenty-three bearer (B) channels and one data (D) channel. With
PRI, the B channels can carry voice conversations at 1.544 megabits per second
Again, the Customer’s terminal equipment and interconnection through non-
digital central offices may cause transmission speeds to be slower than the
maximum achievable.
(1) Customer Premise Equipment that is compatible with the ISDN interface is the
responsibility of the Customer. XO is not responsible if any changes in the
provisioning of ISDN PRI result in the obsolescence of Customer’s equipment
or the need for the Customer to modify or change their Customer premise
equipment. Additionally, ISDN PRI is subject to the availability of company
facilities.
(B) Basic Features
(1) Primary ISDN-PRI includes the following features:
Calling Number
Touch Tone
Hunting between ISDN lines
(2) Primary ISDN - PRI Monthly Recurring Charge
(These charges listed in 1) and 2) below are in addition
to the Customer’s T-1 service charges)
Pacific Bell Area or Verizon Area
1) 23 b+d or 24b
Month to Month $210.00
1 Year Term Commitment $200.00
2 Year Term Commitment $190.00
2) 23b + Backup D
Month to Month $260.00
1 Year Term Commitment $250.00
2 Year Term Commitment $240.00
.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 37 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.5 Integrated Services Digital Network (ISDN) (cont’d)
(3) Primary ISDN – PRI Monthly Recurring Charge (cont’d)
Roseville Area
Direct Connect Customers will be charged the rates listed in section 4.5.C.3 of this document.
Charges listed below include Customer’s T-1 charges.
1) 23b+d or 24b
Month to Month $550.00
1 Year Minimum Term $500.00
2 Year Minimum Term $450.00
2) 23b+Backup D
Month to month $550.00
1 Year Minimum Term $500.00
2 Year Minimum Term $450.00
(4) Primary ISDN – PRI Nonrecurring Charge
1) 23b+d or 24b
Month to Month $1,000.00
1 Year Minimum Term $480.00
2 Year Minimum Term $240.00
2) 23b+Backup D
Month to month $1,000.00
1 Year Minimum Term $480.00
2 Year Minimum Term $240.00
(5) Primary ISDN – PRI Channel Mileage
First Mile $55.00
Each Add’l Mile $22.50
(6) Adds, Moves, Changes
--Add’l PRI (ordered after initial installation)
Month to Month $1,000.00
1 Year Term $ 720.00
2 Year minimum Term $ 480.00
--Move – Physical Location
Month to Month $1,000.00
1 Year Term $ 720.00
2 Year minimum Term $ 480.00
See Section 1.10 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 38 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.5 Integrated Services Digital Network (ISDN) (cont’d)
(D) Primary ISDN-PRI Rates and Charges
Charges for the following section (1) are included in the Customer’s
T-1 service charges.
(1) Non-Recurring Charges
Line Connection Charge (per PRI line)
Month to Month $0.00
1 Year Term Commitment $0.00
2 Year Term Commitment $0.00
Adds, Moves
Add’l PRI (Ordered after initial install) $0.00 per PRI
Move – Physical Location $0.00 per PRI
Move – Within building location $0.00 per PRI
See Section 1.10 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 39 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.5. Integrated Services Digital Network
E. ISDN-PRI Optional Calling Plan
1 Description of Service
Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI) Optional Calling Plan is
furnished or the digital transmission of information at 64Kbps between the Company’s serving
wire center and ISDN-compatible terminal equipment located at the customer’s premises or other
service point. The service consists of a minimum of 23 B (bearer channels) and 1 D (data channel)
to provide the Customer with the capabilities of simultaneous access transmission and switching
of voice and data services over channelized transport. In addition, ISDN PRI provides the
customer with service capabilities and features described in this document.
Conditions: This service is offered subject to the following conditions:
(1) PRI is only available from a serving central office (CO) equipped with the necessary facilities
to provide PRI service. Feature availability and service capabilities are dependent on the
facilities and digital technology providing the service.
(2) ISDN compatible terminal equipment is required for operation. It is customer’s responsibility
to power and obtain such equipment.
(3) PRI service does not preclude customer from originating or receiving circuit-switched voice
calls from inside or outside either their serving CO or their Local Exchange Area. Where
facilities are available, customers will be able to originate and receive circuit-switched data
calls outside of their serving CO.
(4) PRI service does not provide for the transmission of packet data.
(5) Local and long distance usage is not included in the Monthly Recurring Charge (MRC) or
Non-recurring Charge (NRC) and are billed at the applicable rates.
(6) All PRI Service must have at least one 23 B, plus 1 D PRI arrangement for signaling and
control functions. A 23 B plus Back-up D PRI arrangement is required whenever more than
47 B Channels are controlled by a single D channel.
(7) Each PRI is equipped with one telephone number. For Direct Inward Dial (DID) service,
additional telephone numbers may be ordered in blocks of 20 numbers.
(8) Clear Channel is available when all Carrier Equipment and customer equipment signaling is
set to B8ZS. (See Service Components for definition.)
2 Service Components: The following Service Components are included in the MRC when
ordering ISDN PRI:
(1) Primary Rate Access Line: Provides a four-wire access loop from the customer premise to the
serving CO. The transmission via this loop supports Clear Channel Capability.
(2) Primary Rate Interface: Provides the multiplexing to support up to 23 B Channels at 64 Kbps
and 1 D Channel for signaling at 64 Kbps. With Non-Facilities Associated Signaling, the
primary rate interface can provide up to 24 B Channels at 64 Kbps.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 40 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.5. Integrated Services Digital Network (cont’d)
E. ISDN-PRI Optional Calling Plan (cont’d)
2 Service Components (cont’d)
(3) Primary Rate Channels: Provides unlimited usage of the channel that will transport voice or
data up to 64 Kbps over any B Channel.
a) Voice Calls may be completed to both ISDN and non-ISDN lines.
b) Data Transmission on the B Channels will be circuit-switched at 64 Kbps within the
switch and between compatible CO’s. ISDN interconnection to non-ISDN equipped CO’s
may be potentially subjected to analog transmission or sub-rated to 56Kbps.
c) B Channels can be allocated for specific services, such as DID, Direct Outward Dialing
(DOD), Two-Way Trunk, Dedicated Inbound and Outbound Long Distance, or customer
can optionally configure channels to access multiple services on a per-call basis.
3 Primary Rate Channel Configurations: Customers may order any one of the following three
service configurations when ordering ISDN. However, the first PRI Access Line purchased must
be the Standard Channel Configuration. A customer requiring additional ISDN PRI Access Lines
may choose the 24 B channels with Non Facilities Associated Signaling or 23B with a Backup D
Channel configuration.
(1) Standard Channel Configuration: Provides 23 B Channels at 64 Kbps and 1 primary D
Channel at 64 Kbps. The B channels carry digitized customer traffic, voice and/or data. The
primary D Channel is out of band signaling used to control and route all B Channel traffic on a
single ISDN PRI service arrangement.
(2) Full Channel Configuration: Provides additional 24 B Channels at 64 Kbps. Only available
in conjunction with a Standard channel configuration.
(3) Backup Channel Configuration: Provides additional 23 B Channels at 64 Kbps and 1
Backup D Channel at 64 Kbps. The Backup D Channel controls and routes all the B channel
traffic of a single ISDN PRI service arrangement should the primary D Channel go out of
service. This option is only available in conjunction with a Standard service configuration.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 41 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.5. Integrated Services Digital Network (cont’d)
E. ISDN-PRI Optional Calling Plan (cont’d)
4 Standard Service Features:
The following Standard Service Features are included in the MRC when ordering any one of the
Primary Rate Channel Configurations, unless otherwise stated. Additional features and services are
available to customer at the applicable rates found in this document.
(1) Call-by-Call Service: Provides an option to the Dedicated B Channel Configuration allowing B
channels to be configured to:
Access multiple services on a per-call basis. Separate facilities are not needed for individual
services such as DID, DOD, dedicated inbound and outbound long distance, and dial tone lines.
Access the circuit-switched voice and data services to share B channels and arrange them as a
single trunk group. Allows incoming and outgoing circuit-switched voice and data calls to utilize
B channels on a call by call basis.
Allow Customer to subscribe to more services than channels. The CPE signals the local CO to
which type of service to access for each call; inbound/outbound trunk or dedicated long distance
service.
(2) Calling Line Identification Delivery (CLID): Customer receives the originating telephone
number provided the information is forwarded by caller’s Local Exchange and/or Long Distance
Carrier. Incoming call identification is provided via the D channel associated with the incoming
calls on a B channel to a PBX.
(3) Calling Line Identification Delivery Blocking: Customer’s telephone number(s) will not be
forwarded to the called party.
(4) Clear Channel Capability: Clear Channel is only available where technically feasible. The B
Channels on ISDN PRI are clear. All signaling and control functions are handled by the D
Channel allowing 64Kbps on each channel to be used for customer information.
(5) Non-Facility Control Signaling (NFAS): Provides capability for a single D Channel to provide
signaling and control for one or more ISDN PRI line, up to a maximum of five. Following the
23B+D Channel, the 24th Channel on the subsequent ISDN PRI line is made available for
customer use. When purchasing more than three ISDN PRI lines, a backup D Channel is
recommended.
(6) D Channel Backup: Provides backup for the primary D channel for a customer with multiple PRI
lines by automatically switching signaling capability over to another D channel if service to the
primary D channel is interrupted.
(7) Digital Voice Transmission: All voice calls are transmitted using digital signaling.
(8) Direct Inward Dial (DID) Signaling: Permits incoming dialed calls from the exchange network
to reach a specific number served by the CPE without the assistance of an attendant. Provides call
identification based on digits sent to the CPE by the CO.
(9) PBX Station ID Capability: Permits the station users number (calling party) to be transmitted
over the ISDN PRI D channel from DID equipped CPE PBX’s that use ISDN PRI. Number is
provided by the originating station and must have an associated DID telephone number working in
the CO.
(10) Network Ring Again: Permits a calling station encountering a busy to notify the CO switch to
signal the calling station when the called station becomes idle. The calling station then notifies the
switch to complete the call. Enables the customer to complete calls to a busy station without
continuous redialing. Certain equipment restrictions may apply.
(11) Message Waiting Indication: Allows Utility network to pass Message Waiting Indication
information between multiple entities within a PRI network serving arrangement. Requires
suitably equipped ISDN switching and terminal equipment.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 42 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: October 1, 2017
Decision No. Kelly Faul
U-5553-C Senior Manager, Government Relations
4. Rate Schedules (cont’d
)
4.5. Integrated Services Digital Network (cont’d)
E. ISDN-PRI Optional Calling Plan (cont’d)
5. Optional Service Features:
(1) 2B Channel Transfer: 2B Channel Transfer allows for the transfer of calls, the B channels
are released immediately after a call is transferred, freeing up the B channels for additional call
traffic. In a traditional PBX trunk environment, the two channels would be tied up for the
duration of the call.
(2) Calling Name Delivery: Delivers the name along with the number from the TCAP network
database of the calling party. A private or unavailable indication will appear when the name is
not available to the called customer.
6. Application of Rates:
Customers will be charged for each ISDN PRI configuration ordered at the rates set forth below.
ISDN PRI service is available in a month-to-month, 1, 2, or 3 Year Term Plan. Rates vary depending
on Term Plan. The Service Components and Standard Service Features listed above are included in
the MRC. Local and Long Distance usage is not included in the MRC and will be billed at the
applicable rates.
Non-Recurring. Charge (NRC):
Per PRI:
ISDN Service Pacific Bell Verizon Roseville
Month to Month $1000.00 $1000.00 $1000.00
1 Year Term 480.00 480.00 480.00
2 Year Term 240.00 240.00 240.00
3 Year Term 120.00 120.00 120.00
Optional Features
2B Channel Transfer $100.00 $100.00 $100.00
Calling Name Delivery $100.00 $100.00 $100.00
See Section 1.10 for pricing regarding Service Order Charges.
Monthly Recurring Charges (MRC):
Per PRI:
ISDN Service
Pacific Bell Verizon Roseville
Up to 15
Miles
15 to 20
Miles
Up to 15
Miles
15 to 20
Miles
Up to 15
Miles
15 to 20
Miles
Month to Month $ 678.02 $ 750.15 $ 843.91 $ 916.04 $1,197.36 $1,269.47
1 Year Term $ 669.59 $ 706.88 $ 865.12 $ 872.76 $ 703.62 $1,197.36
2 Year Term $ 626.29 $ 663.60 $ 824.72 $ 832.37 $ 660.35 $1,125.22
3 Year Term $ 583.02 $ 620.32 $ 785.78 $ 793.42 $ 617.05 $1,125.22
Optional Features
2B Channel Transfer $75.00 $75.00 $75.00
Calling Name Delivery $30.87 $30.87 $30.87
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 42.1 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d
)
4.5. Integrated Services Digital Network (cont’d)
6. Application of Rates: (cont’d)
Monthly Recurring Charges (MRC): (cont’d)
Per PRI:
ISDN Service – Flat Rate Local Usage
Pacific Bell Verizon Roseville
$112.86 $112.86 $112.86
Per BRI:
ISDN-BRI Service
Non-Recurring Charges (NRC):
Pacific Bell Verizon Roseville
Month-to-Month $125.00 $125.00 N/A
1 Year Term $ 95.00 $ 95.00 N/A
2 Year Term $ 75.00 $ 75.00 $ 75.00
Monthly Recurring Charges (MRC):
Pacific Bell Verizon Roseville
Month-to-Month $ 42.17 $ 42.17 N/A
1 Year Term $ 40.77 $ 40.77 N/A
2 Year Term $ 39.36 $ 39.36 $ 39.36
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 43 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.6 Directory Assistance
Directory Assistance service provides a Customer with requested telephone numbers and/or addresses
within the Customer’s local calling area. Customers can reach a Directory Assistance Operator by
dialing 411 or 555-1212. The Directory Assistance Operator will furnish up to three items per call or
will let the Customer know if the requested information cannot be found. Customers will be charged
for calls placed to Directory Assistance even when the requested information cannot be found.
4.6.1 Each call to Directory Assistance will be charged as follows:
Per call $2.25
4.6.2 Call Completion Feature
Customers using Company’s Directory Assistance Service will have the option of completing
calls through Company’s Call Completion feature. At the Customer’s request, the Directory
Assistance Operator will connect the Customer to the requested telephone number. In addition
to the per call charge for Directory Assistance listed above, Customers will be charged for
duration of the completed call as follows:
a. Customers placing the call from a telephone line that is subscribed to Company local
service will be charged according to Customer’s current Company rate plan.
b. Customers placing a call from a telephone line that is subscribed to Company
long distance service only will be charged $0.10 per minute of use for the duration of the
completed call.
Other than the Directory Assistance per call charge and the applicable usage charges for the
completed call, there is no additional charge for using this feature.
c. A credit will be given for charges for calls to Directory Assistance as follows:
1) The Customer experiences poor call transmission that prevents the Customer from
obtaining the requested information; or
2) The Customer is given incorrect information.
In order to obtain a credit, the Customer must notify Company’s Customer Service
department of the problem within 48 hours of placing the call to Directory Assistance.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 44 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.7 Operator Assistance
4.7.1 A Customer may obtain the assistance of a local operator to complete local exchange
telephone calls in the following manner.
4.7.1.1 Third Number Billing
Provides the Customer with the capability to charge a local call to a third
number, which is different from the called or calling party. The party answering
at the third number has the option to refuse acceptance of the charges in advance
or when queried by the operator.
4.7.1.2 Collect Calls
Provides the Customer with the capability to charge a call to the called party.
On the operator announcement of a collect call, the called party has the option to
refuse acceptance of charges in advance or when queried by the operator.
4.7.1.3 Person to Person
Calls completed with the assistance of an operator to a particular Station and
person specified by the caller. The call may be billed to the called party.
4.7.1.4 Station to Station
Calls completed with the assistance of an operator to a particular Station. The
call may be billed to the called party.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 45 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.7 Operator Assistance (cont’d)
4.7.1 (cont'd)
4.7.1.5 General Assistance
The Customer has the option to request general information from the operator,
such as dialing instructions, country or city codes, area code information and
Customer Service 800 telephone numbers, but does not have to request that the
operator to complete the call.
4.7.2 Operator Assisted Usage Rates
All Areas
Initial Billing Increment: $0.10 per minute
Each Additional Billing Increment: $0.10 per minute
4.7.3 Operator Assisted Surcharges
Customers will be charged according to whether the call is completed with the assistance
of an automated or live operator.
Area Auto Live Auto Live
Verizon $1.05 $1.05 $1.05 $1.05
Pacific
Bell
$1.05 $1.05 $1.05 $1.05
Roseville $1.05 $1.05 $1.05 $1.05
Area Auto Live Auto Live
Verizon $3.15 $3.15 $2.60 $2.60
Pacific
Bell
$4.00 $4.00 $1.60 $1.60
Roseville $3.15 $3.15 $2.60 $2.60
Third Number Billing Collect Calling
Person-to-Person Station-to-Station
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 46 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.8 Busy Line Verification and Interrupt Service
Busy Line Verification and Interrupt Service, who is furnished where and to the extent that
facilities permit, provides the Customer with the following options:
4.8.1 Busy Line Verification
Upon request of the calling party, the Company will determine if the line is clear or in use
and report to the calling party.
4.8.2 Busy line Verification with Interrupt
The operator will interrupt the call on the called line only if the calling party indicates an
emergency and requests interruption.
4.8.3 Rates
Rates for Busy Line Verification and Interrupt Service, as specified below, will apply
under the following circumstances on a per request basis:
The operator verifies that the line is busy with a call in progress.
The operator verifies that the line is available for incoming calls.
The operator verifies that the called number is busy with a call in progress and the
Customer requests interruption. The operator will then interrupt the call, advising the
called party the name of the calling party. One charge will apply for both verification
and interruption.
Area Busy Line Verification Busy Line Interrupt
Verizon $0.50 $1.00
Pacific Bell $1.20 $1.25
Roseville $0.50 $1.00
4.9 Call Trace
Charge Per customer activated trace $5.50
.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 47 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.10 Number Intercept Service and Number Referral Service
4.10.1 Number Intercept Service
Is an optional service employed after telephone service has been disconnected, whereby an
automated system repeats the called number and provides the status of the telephone
service. Number Intercept Service is available for published numbers and DIDs free of
charge for the first 90 days of use. Number Intercept Service for published numbers in
place longer than 90 days will be charged as outlined below. Intercept Service for
unpublished numbers will be charged as outlined below from the start of the Number
Referral Service.
4.10.2 Number Referral Service
Is an optional service employed after telephone service has been disconnected, whereby an
automated system repeats the called number and provides callers with the new number.
Number Referral Service is available for published numbers free of charge for the first 90
days of use. Number Referral Service for published numbers in place longer than 90 days
will be charged as outlined below. Number Referral Service for unpublished numbers will
be charged as outlined below from the start of the Number Referral Service.
Duration Non-recurring Charge
1 month: $10.00
2 months: $20.00
3 months: $30.00
6 months: $45.00
9 months: $55.00
12 months: $65.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 48 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.11 Historic Invoices
The Company will furnish, upon Customer’s request, copies of invoices which were originally issued
to the Customer more than thirteen months prior to the request or copies of invoices that are available
on-line, but that customer does not wish to retrieve from the available on-line system. Customers can
request the invoice in one of two formats: electronic copy (portable data file/.pdf) or CSV/CD of Call
Detail Record. Customer will be charged based on the format requested and on a per invoice basis.
Format Rate Per Invoice
Electronic $10.00
CSV/CD of CDR $25.00
4.12 Premises Visit
When a business customer reports trouble to the Company for clearance and no trouble is found in the
Company’s facilities, or has a move, add, or change request that requires a technician to be dispatched
the Customer will be responsible for payment of a Technician Visit Charge.
Technician Visit Charge: $150.00 per occurrence
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 49 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.13 Centrex Service*
Centrex service provides the Customer with a single, voice-grade communications channel. Each
circuit will include a telephone number. The Company will only provide Centrex service to a
Customer requesting two (2) or more lines. Customers will be charged applicable Non-Recurring
Charges, Monthly Recurring Charges and Usage Charges, as specified below. Usage Charges are
listed in sections 4.1.1.3.h through 4.1.1.3.o of this document.
4.13.1 Definitions
1) 3-way Calling - Allows a Centrex station user to conference two other callers at
one time.
2) Abbreviated Dialing - Allows Centrex station users to dial fewer digits to reach
other station users in a designated business group.
3) Busy Override - Allows a Centrex station user to interrupt another station that has
a call in progress. Parties already on the line will hear a tone and then the outside
party will join the call.
4) Call Forwarding Busy - Automatically routes incoming calls to a designated point
when the called line is busy.
5) Call Forwarding No Answer - Automatically routes incoming calls to a designated
answering point when the called line does not answer within a pre-specified number
of rings.
6) Call Forwarding Variable - Automatically routes incoming calls to a designated
answering point regardless of whether the called Centrex station is idle or busy.
7) Call Hold - Allows the Centrex station user to hold a call for any length of time
provided that neither party goes off-hook.
8) Call Park - Allows a Centrex station user to “park” a call at the Centrex station and
“unpark” the call from any Centrex station in a Centrex group.
9) Call Pickup - Allows a Centrex station user to answer incoming calls to another
Centrex station within a defined call pickup group. Call Pickup is provided as either
Group Call Pickup, where pre-designated groups can pickup each others calls by
activating an access code or a feature key, or Directed Call Pickup, where any call
can be retrieved by dialing a different access code followed by the extension
number.
10) Call Transfer - Allows a Centrex station user to transfer any call to another
telephone number and then be free to accept another call.
* As of November 1, 2007, this product will no longer be available to new customers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 50 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.13 Centrex Service (cont’d)
4.13.1 Definitions (cont'd)
11) Call Waiting - Notifies the Centrex station use with tone to indicate that another call
is incoming. The second call can either be answered by flashing the switch hook or
hanging up the phone and being rung back by the caller.
12) Call Waiting Cancel - Allows a Centrex station user to cancel the Call Waiting
feature on a per call basis by dialing a specific two-digit code.
13) Caller ID Line Blocking - This feature automatically blocks the telephone number
for calls originating on the Centrex system. The Centrex station user can selectively
unblock calls on a per call basis by dialing a two-digit code before dialing.
14) Caller ID Number Delivery - Identifies the 10-digit number of the calling party on
the Centrex station handset.
15) Digital Centrex - a Centrex line that utilizes digital transmission instead of analog
transmission. Digital Centrex features and services are only offered and available on
proprietary Northern Telecom telephone equipment.
16) Direct Inward Dialing (DID): A service attribute that routes incoming calls
directly to a Centrex station, bypassing a central answering point.
17) Direct Outward Dialing (DOD): Allows a Centrex station to gain access to the
public network without attendant assistance.
18) Directed Call Pickup - see Call Pickup
19) Distinctive Ringing - Creates different ring patterns to help distinguish where the
call originated. Two distinct rings are heard, one for internal, within the Centrex
group, versus another for external calls.
20) Hot Line - This feature automatically connects a Centrex station user to a pre-
designated number when the user picks up station handset.
21) Hunting - Routes a call to an idle Centrex station line. With Serial Hunting, calls to
a member of a hunt group will search from that point to the end of the group and
stop.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 51 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.13 Centrex Service (cont'd)
4.13.1 Definitions (cont'd)
22) Last Number Redial - Allows a Centrex station user to redial the previous number
dialed with a few keystrokes.
23) Multiple Appearance Directory Number (MADN): A directory number that is
assigned to more than one business set that can be arranged in either a single-call
arrangement (SCA) or a multiple-call arrangement (MCA). SCA allows only one set
in the MADN group to originate or terminate a call on the MADN at one time; MCA
allows any number of the sets in the MADN group to be active on the MADN
simultaneously.
24) Message Light Indicator - This feature provides an indication to a Centrex station
user that a message is waiting. Indications may be visual (lamp) or audible (stuttered
dial tone).
25) Music On Hold - Allows callers to hear music when placed on Call Hold at a
Centrex station. The Company will be the source of the music and does not allow
for customer preference.
26) Night Service - Allows Centrex station users to forward after business hours calls to
a pre-designated telephone number.
27) Remote Access to Call Forwarding - Allows a remote caller access to the features
of the Centrex system by dialing a facility number and an access code to activate,
change or deactivate the call forwarding service from any location.
28) Service Restrictions - Allows a Centrex station user to specify access to 900/976
numbers, provide for internal calling only, restrict toll access or international, and/or
LIDB restrictions.
29) Six way conferencing - Allows a Centrex station user to sequentially conference
five other people on a single call.
30) Speed Call Long List - Provides a Centrex station user with the option to call
selected directory numbers by dialing a one or two-digit code.
31) Stutter Dial Tone - Allows Centrex users with voicemail to hear a special dialtone
when a message has been recorded in the voicemail box.
32) Uniform Call Distribution - Directs incoming calls evenly to a designated group of
Centrex Station users.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 52 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.13 Centrex Service (cont’d)
4.13.2 XO Centrex Service - Standard Features
Each Centrex line is provided with the following standard features:
3-Way Calling
Abbreviated Dialing
Call Forwarding Busy
Call Forwarding No Answer
Call Forwarding Variable
Call Hold
Call Pickup
Call Transfer
Call Waiting *
Call Waiting Cancel *
Caller ID Line Blocking
DID
Directed Call Pickup
DOD
Hunting
Last Number Redial
Night Service
Service Restrictions
Stutter Dialtone
4.13.3 XO Centrex Service - Optional Features
A Centrex Customer may order these optional features at the rates specified in this
section:
Busy Override
Call Park
Call Waiting *
Call Waiting Cancel *
Caller ID Number Delivery
Distinctive Ringing
Hot Line
MADN
Message Light Indicator
Music on Hold
Remote Access to Call Forwarding
Six-way Conferencing
Speed Call Long List (30 numbers)
Uniform Call Distribution
* Call Waiting and Call Waiting Cancel are Standard Features in the Verizon Service Area only
and are considered Optional Feature in the Pacific Bell Service Area.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 53 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: September 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.13 Centrex Service (cont'd)
4.13.4 XO Centrex - Pacific Bell Area (cont'd)
All rates are per line charges.
Nonrecurring Charge
Line Connection Charge (per line)
Month to Month Term $65.00
1 Year Term $20.00
2 Year Term $10.00
Monthly Recurring Charges
Month-to-Month $19.56
1 Year Term $19.56
2 Year Term $17.87
Adds, Moves
Add’l Lines (Ordered after initial install)
--Month to Month Term $65.00 per line
--1 Year Term $20.00 per line
--2 Year minimum Term $10.00 per line
Move – Physical Location
--Month to Month Term $65.00 per line
--1 Year Term $20.00 per line
--2 Year minimum Term $10.00 per line
See Section 1.10 for pricing regarding Service Order Charges.
Optional Feature Monthly Recurring
Busy Override $ 0.45
Call Park $ 0.65
Call Waiting/Cancel $ 0.90
Caller ID Number Delivery $ 6.75
Distinctive Ringing $ 2.50
Hot Line $ 2.25
MADN $ 1.80
Message Light Indicator $ 4.50
Music on Hold $ 1.50
Remote Access to Call Forwarding $ 2.70
Six-Way Conferencing $ 1.80
Speed Call Long List (30 Numbers) $ 1.35
Uniform Call Distribution
$31.50
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 54 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.13 Centrex Service (cont'd)
4.13.5 XO Centrex –Verizon Area
All rates are per line charges.
Nonrecurring Charge
Line Connection Charge (per line)
Month to Month Term $65.00
1 Year Term $20.00
2 Year Term $10.00
Monthly Recurring Charges
Month-to-Month (2-50 lines) $32.94
Month-to-Month (51+ lines) $31.55
1 Year Term (2-50 lines) $32.94
1 Year Term (51+ lines) $31.55
2 Year Term (2-50 lines) $31.40
2 Year Term (51+ lines) $30.01
Adds, Moves
Add’l Lines (Ordered after initial install)
--Month to Month Term $65.00 per line
--1 Year Term $20.00 per line
--2 Year minimum Term $10.00 per line
Move – Physical Location
--Month to Month Term $65.00 per line
--1 Year Term $20.00 per line
--2 Year minimum Term $10.00 per line
See Section 1.10 for pricing regarding Service Order Charges.
Optional Feature Monthly Recurring
Busy Override $ 0.45
Call Park $ 0.65
Caller ID Number Delivery $ 5.40
Distinctive Ringing $ 2.50
Hot Line $ 2.25
MADN $ 1.80
Message Light Indicator $ 4.50
Music on Hold $ 1.50
Remote Access to Call Forwarding $ 2.70
Six-Way Conferencing $ 1.80
Speed Call Long List (30 Numbers) $ 1.35
Uniform Call Distribution $31.50
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 55 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: September 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.13 Centrex Service
4.13.6 XO Centrex – Roseville Area
All rates are per line charges.
Nonrecurring Charge
Line Connection Charge (per line)
Month to Month Term $65.00
1 Year Term $20.00
2 Year minimum Term $10.00
Monthly Recurring Charges
Intrasystem Calling Service Lines
Month to Month Term $26.51
1 Year Term $26.51
2 Year minimum Term $22.68
Network Access Termination
Network Access Termination is a designated port with unrestricted access to the network.
These terminations will be provided in accordance with the rates listed below. Each
termination must be associated with an Intrasystem Calling Service Line.
Month to Month Term $12.00
1 Year Term $12.00
2 Year minimum Term $12.00
Adds, Moves, Changes
Add’l Lines (Ordered after initial install)
--Month to Month Term $65.00 per line
--1 Year Term $30 per line
--2 Year minimum Term $20 per line
Move – Physical Location
--Month to Month Term $65.00 per line
--1 Year Term $30 per line
--2 Year minimum Term $20 per line
See Section 1.10 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 56 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.14 Centrex Service
4.13.6 XO Centrex – Roseville Area (cont’d)
All rates are per line charges.
Direct Connect Customers will be charged the rates listed in section 4.13.4 of this document.
Optional Features Monthly Recurring Charge
Busy Override $0.45
Call Park $0.65
Call Waiting & Cancel (incoming) $0.90
Caller ID Number Delivery $4.00
Distinctive Ringing $2.50
Hot Line $2.25
MADN $6.00
Message Light Indication $4.50
Music on Hold $1.50
Remote Access to Call Forwarding $1.50
Six Way Conferencing $6.00
Speed Call long list $1.35
Uniform Call Distribution $31.50
Uniform Call Distribution Hunting 0.50
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 57 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.13 Centrex Service
4.13.1 Digital Centrex Service
Digital Centrex Service and features can be offered in addition to Centrex Service for
Customers utilizing proprietary digital telephone sets manufactured by Northern
Telecom. Customers will be charged applicable Non-Recurring Charges, Monthly
Recurring Charges and Usage Charges, as specified below. Usage Charges are listed in
sections 4.1.1.3.h through 4.1.1.3.o of this document.
4.13.1.A Definitions
1) Automatic Answer Back - Allows for hands-free answering of
incoming calls to the primary number after a few seconds.
2) Automatic Dial - Allows a station user to program and dial a
frequently called number by pressing a single key.
3) Feature Display - A visual display of the number called from within
the Centrex group.
4) Intercom Dialing - Allows a Centrex station user to directly terminate
calls on another designated station within the Centrex group by dialing
the intercom number for the station or pressing a pre-programmed key
on the digital telephone set.
5) Key Short List - Enable incoming calls to hunt over a set of directory
numbers which appear on the keys of the Digital Centrex station set.
6) Time and Date - Provides the current time and date on a Digital
Centrex station set.
7) Virtual Directory Number: Primary - A directory number that is
implemented through software only and does not require special
hardware.
4.13.1.B XO Centrex – Rates for Pacific Bell Area
Rates apply in addition to the rates and charges for Centrex Service in Section
4.13 above. All Rates are applied on a per line basis.
Monthly Recurring Charges
Digital Centrex Charge $ 1.80
Automatic Answer Back $ 0.35
Automatic Dial $ 0.35
Feature Display $ 1.80
Intercom Dialing $ 1.35
Key Short $ 0.90
Time and Date $ 0.35
Virtual Directory Number $ 4.50
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 58 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
. Rate Schedules (cont’d)
4.13 Centrex Service
4.13.1 Digital Centrex Service
4.13.1.B XO Centrex – Rates for Pacific Bell Area
Add’l Lines (Ordered after initial install)
--Month to Month Term $65.00 per line
--1 Year Term $20 per line
--2 Year minimum Term $10 per line
Move – Physical Location
--Month to Month Term $65.00 per line
--1 Year Term $20 per line
--2 Year minimum Term $10 per line
See Section 1.10 for pricing regarding Service Order Charges.
4.13.1.C XO Centrex – Rates for Verizon Area
Rates apply in addition to the rates and charges for Centrex Service in Section
4.13 above.
All Rates are applied on a per line basis.
Monthly Recurring Charges
Digital Centrex Charge $ 4.50
Automatic Answer Back $ 0.35
Automatic Dial $ 0.35
Feature Display $ 1.80
Intercom Dialing $ 1.35
Key Short $ 0.90
Time and Date $ 0.35
Virtual Directory Number $ 5.40
Add’l Lines (Ordered after initial install)
--Month to Month Term $65.00 per line
--1 Year Term $20 per line
--2 Year minimum Term $10 per line
Move – Physical Location
--Month to Month Term $65.00 per line
--1 Year Term $20 per line
--2 Year minimum Term $10 per line
See Section 1.11 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 59 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.13.1 Digital Centrex Service
4.13.1.D XO Centrex – Rates for Pacific Bell Area
Rates apply in addition to the rates and charges for Centrex Service in Section 4.13 above.
All Rates are applied on a per line basis.
Direct Connect Customers will be charged the rates listed in section 4.13.1.B of this
document.
Monthly Recurring Charges
Digital Centrex Charge $ 1.80
Automatic Answer Back $ 0.35
Automatic Dial $ 0.35
Feature Display $ 1.80
Intercom Dialing $ 1.35
Key Short $ 0.90
Time and Date $ 0.35
Virtual Directory Number $ 4.50
Adds, Moves, Changes
Add’l Lines (Ordered after initial install) $65.00 per line
Move – Physical Location $65.00 per line
See Section 1.10 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 60 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.14 XO Integrated Access Service*
XO Integrated Access Service is a bundled service offering that requires the Customer to purchase, at
the same customer location, local exchange service, message toll service and Internet services from the
Company. The standard configuration involves having a single DS-1 to the Customers’ premises.
Service can also be provided via ISDN PRI. When ordering service via a DS-1, the Customer must
purchase a minimum of 10 local exchange lines or channels. In order to get the following pricing for
this service the Customer must, at a minimum, enter a one year service order agreement. Usage for
message toll and Internet services is not included in the following rates.
4.14.1 Monthly Recurring Charges
Per Per Per Per Per
Basic Line DID Trunk DOD Trunk Two-way Trunk ISDN PRI
Pacific Bell Area: $7.55 $12.55 $7.55 $7.55 $835.00
Verizon Area: $9.35 $19.00 $19.00 $19.00 $835.00
Roseville Area: $19.00 $19.00 $19.00 $19.00 $835.00
Integrated Access Customers subscribed to the Basic Business line service will receive the following
features no additional charge:
Call forward Variable
Call Forward Busy
Call Forward No Answer
Speed Calling
Call Waiting
Dial Tone
3-Way Calling
Customer may order optional features at standard rates specified in this document.
4.14.2 Non Recurring Charges
For initial installation of XO Integrated Access Service over a single DS-1, Customers will pay
a $999 non-recurring installation charge. Installation charges for those Customers that purchase
more than a DS-1 or ISDN-PRI worth of capacity will be done via ICB. If a Customer chooses
to add additional local exchange lines/channels after installation of the initial service, the
Company's regular non recurring installation charges for local exchange service, as specified in
Section 4.1 of this document, will apply.
* As of December 31, 2006, this product will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 61 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4 Rate Schedules (cont’d)
4.14 XO Integrated Access Service, (Cont’d)
4.14.3. Usage Charges
Under this program, Customers will receive intraLATA and interLATA intrastate service
under the Gold and Platinum Service offering listed in Company’s Cal. Interexchange Services
Product Document. Customers will receive the following local usage charges:
Rates are shown per minute, but are billed in 6-second increments with a minimum billing
increment of 18 seconds. Customers may choose between Flat Rates or Measured Rates for
Local Usage Charges.
1) Local
a) Flat Rates
Zone 1 & 2 Zone 3
Pacific Bell Area: $0.0186 $0.039
Verizon Area: $0.0221 $0.0621
Roseville: $0.030 $0.060
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 62 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.14. XO Integrated Access Service
4.14.3 Usage Charges (cont’d)
1) Local
b) Measured Rates
Pacific Bell Initial Minute Each Add’l Minute
Zones 1 & 2
--Day $0.03 $0.0095
--Evening $0.02 $0.007
--Night $0.012 $0.004
Zone 3
--Day $0.072 $0.016
--Evening $0.048 0.011
--Night $0.029 $0.006
Verizon
Zones 1 & 2
--Day $0.036 $0.0082
--Evening $0.0243 $0.0063
--Night $0.0144 $0.0036
Zone 3
--Day $0.0888 0.0352
--Evening $0.0605 $0.0248
--Night $0.0346 $0.0142
Roseville
Zones 1 & 2
--Day $0.0328 $0.0109
--Evening $0.0230 $0.0077
--Night $0.0131 $0.0044
Zone 3
--Day $0.0589 $0.0255
--Evening $0.0412 $0.0179
--Night $0.0235 $0.0102
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 63 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.14. XO Integrated Access Service
4.14.4 Enhanced Integrated Feature
XO Integrated Access Service Customer’s can order the Enhanced Integrated Feature, as an
option, at the monthly recurring rate of $6.95 per line.
Enhanced Features:
The following features are included in the Enhanced Integrated Feature Package:
Abbreviated Dialing (3 or 4 digit)
Call Hold
Call Pickup
Call Transfer
Basic Voice Mail Box
Message Waiting
All other features are available at the documented rate.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 64 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
XO Premium Line/Trunk Service is an Optional Calling Plan to other Business Line, Centrex and Trunk
service offerings listed within this document. In order to receive Service under the XO Premium
Line/Trunk Service calling plans, Customers must meet the criteria specified for each service.
4.15.1 Small Business Premium Basic Business Line Service*
Small Business Premium Basic Business Line Service is available to those customers who subscribe to
this service as the only local exchange service from the Company. This service provides basic access
service and supplies a single, voice-grade communications channel for single line telephones, key
telephone systems, modems and other devices needing access to the public switched telephone network
(PSTN). Small Business Premium Basic Business Line Customers will be charged a Non- Recurring
Charge (NRC), a Monthly Recurring Charge (MRC) as specified below; and Usage Charges listed in
section 4.15.4 of this document. Customers must commit to a minimum one year term of Service.
4.15.1.A Feature Definitions
911 Access When the customer dials 911 they will be routed to the appropriate PSAP
(Primary Service Access Point).
Anonymous Call Rejection This feature allows subscribers with or without Calling Number Delivery
and/or Calling Name Delivery to reject calls for which calling name/number
display information has been intentionally blocked. Only calls for which the
information has been blocked are rejected. If the display information is not
available due to network restrictions or other reasons, the receiving customer
premises equipment (telephone or adjunct)-if equipped-is presented with a
message to indicate the unavailability of the calling information. Rejected
calls are sent to a service provider announcement. An operator in case of
emergency can override Anonymous Call Rejection.
Automatic Call Back The subscriber can automatically place a call to the last number they dialed
without having to redial the full number, whether the call was answered,
unanswered or busy. The number last called is rung again if the line is idle and
the call goes through. If the line is busy, the subscriber will hear a special
announcement and the DMS will continue to monitor the called number.
When the number is idle again the subscriber will receive a special ring on
their phone or a tone if they are on another call. When the subscriber picks up
the phone the connection is made. This service is limited to calls within the
LATA.
Automatic Line (Hotline) Directs the line to automatically call a preassigned number when a line user
lifts the handset.
Automatic Recall Allows the subscriber to automatically place a call to the last number that tried
to call them. This allows the subscriber to easily return missed calls. When
activated, if the line is busy, the subscriber will hear a special announcement
and the DMS will continue to monitor the called number. When the number is
idle again the subscriber will receive a special ring on their phone or a tone if
they are on another call. When the subscriber picks up the phone the
connection is made. This service is limited to calls within the LATA.
*As of April 1, 2007, this product will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 65 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.1 Small Business Premium Basic Business Line Service
4.15.1.A Feature Definitions (cont’d)
Call Forward Busy Allows a Business line user to arrange that when a line is busy incoming
calls are automatically diverted to another number or a voice mail box.
Call Forward No Answer Ring
Select (Subscriber Programmable
Ringing)
Allows the subscriber with the Call Forward No Answer option to
program the number of rings before a call is forwarded. The subscriber
dials an access code, receives a special dial tone, and enters the desired
number of rings, from two to nine. A confirmation tone is provided if
the operation is successful, and from this point on any incoming call
that is unanswered is forwarded after the newly specified number of
rings. The new ringing time-out value stays in effect until it is changed.
Call Forward No Answer Allows a Business line user to arrange that when a line is unanswered,
incoming calls are automatically diverted to another number or a voice
mail box after a predetermined number of ring cycles.
Call Forward Variable Allows a Business line user to divert (forward) all calls to the number to
another dialable number. The feature is activated or deactivated by the
line user from the phone connected to the line.
Call Forwarding of Call Waiting
Calls
This service provides the capability to forward unanswered waiting calls
to a subscriber-designated number by using the combined call
treatments of Call Waiting and Call Forward No Answer. An incoming
call to a busy line first receives standard call waiting treatment in which
the called party hears an audible tone and the calling party hears audible
ringing. If the call is not answered after a period of time that is equal to
the time-out value of Call Forward No Answer, the incoming call is
given Call Forward No Answer treatment and is forwarded to a
subscriber-designated DN.
Call Transfer When the Call Transfer subscriber receives an incoming call the call can
be transferred to another location. Call Transfer is activated by entering
a transfer access code followed by the transfer-to DN. The telephone
where the call was first received is then placed on-hook, freeing the line
for incoming and outgoing calls. All calls, whether originating or
terminating, can be transferred.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 66 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.1 Small Business Premium Basic Business Line Service
4.15.1.A Feature Definitions (cont’d)
Call Waiting with Cancel Call
Waiting
Provides a call waiting tone to a line already engaged in a call when
another incoming call attempts to call the number. The user has three
options when alerted to the second call:
1) Ignore the call
2) Terminate the current call and answer the waiting call
3) Put the call on hold using the receiver/flash hook and answer
the second call and alternate between the two calls.
Cancel Call Waiting allows the station user, prior to establishing a call
to deactivate Call Waiting on a per-call basis by dialing an activation
code. During the call no Call Waiting tone interruptions will be heard.
Caller ID Blocking- Per Call This feature allows the customer to block delivery of their Caller ID to
the number they are calling.
Caller ID Name and Number Adds the display of the calling party's name to Calling Number
Delivery.
Caller ID Number Only Identifies the 10-digit telephone number of the calling party so the
Business Line can determine whether or not to answer the call. This
feature also provides the date and time of the call. The subscriber must
have a telephone with a display device to be able to view the Calling
number.
Caller ID per Line Blocking
Blocks the transmission of the calling line number to the distant party as
the default condition unless the user dials an activation code prior to a
call that sends the calling number information for that call. Once the call
is complete, the default send or suppress value is reinstated.
Distinctive Ringing/Call Waiting With this service, incoming calls from up to 12 DNs (DMS-100) can be
automatically identified by distinctive ringing. A distinctive ringing
pattern (short-long-short for the DMS-100) accompanies incoming calls
from the designated DNs. If a subscriber is engaged in conversation and
a call from one of the designated DNs arrives, a distinctive call waiting
tone (short-long-short) accompanies the incoming call. Calls from all
other DNs ring normally.
DMS or DMS 100 Company switching equipment.
DN Directory Numbers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 67 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.1 Small Business Premium Basic Business Line Service
4.15.1.A Feature Definitions (cont’d)
Hunting When an incoming call is placed to a busy line the Hunting feature
allows the system to search for an idle line within a preassigned group
of lines. There are two hunting types that will be offered that determine
how the system searches for an idle line.
Sequential Hunt - the system only searches the line starting with the
number dialed in the assigned sequence. Lines in the Hunt group
preceding the number dialed will not be checked for idle status. Lines in
the hunt group do not have to be in numerical order.
Circular Hunt- the system searches every line in the preassigned group,
starting with the number dialed, in the order assigned for an idle line. If
none is found a busy signal is sent to the incoming call. Lines in the
hunt group do not have to be in numerical order.
Remote Access to Call Forwarding From any phone anywhere a subscriber can forward their number to
another number. Call Forward Remote Activation (CFRA) can be
accessed from any DTMF telephone simply by dialing an access code
and a personal identification number (PIN). If Call Forward is already in
effect, the forward-to number can be changed by dialing the access
code, the PIN, and the new forward-to destination.
Selective Call Acceptance Allows the subscriber to set up a list of up to 12 DNs in the DMS
indicating numbers that should always be able to call the subscriber.
When activated, only callers on this list will be connected to the
subscriber's line. All other callers hear an announcement.
Selective Call Forwarding Selective Call Forwarding (SCF) allows subscribers to ensure that
selected calls reach them when they are away from the office. Incoming
calls from up to 12 DNs can be forwarded to another location.
Calls from DNs that are not on the SCF list can be picked up at the
office—or receive whatever treatment the subscriber has arranged, such
as answering machine or voice mail. If the SCF destination is busy, the
originator will receive busy tone.
Selective Call Rejection Allows the subscriber to set up a list of up to 12 DNs in the DMS
indicating telephone numbers from which the subscriber does not wish
to receive calls. When activated a number on the list that tries to call
will hear an announcement and will not be connected.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 68 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.1 Small Business Premium Basic Business Line Service
4.15.1.A Feature Definitions (cont’d)
Simultaneous Ring (SimRing) Enables up to five Directory Numbers (DNs) to ring simultaneously
whenever there is a call to a Pilot DN (PDN). The PDN can be any
DMS Business line that has subscribed to this service. The PDN and up
to four non-pilot DNs can be included in a SimRing group. The phone
in the SimRing group that goes off-hook first receives the call.
Speed Calling 30 Allows users to program their phone to dial frequently dialed numbers
from a speed call list with only two or three key presses. This variation
allows the user to store up to 30 telephone numbers to their speed call
list.
Speed Calling 8 Allows users to program their phone to dial frequently dialed numbers
from a speed call list with only two or three key presses. This variation
allows the user to store up to 8 telephone numbers to their speed call
list.
Three Way Calling Allows a station to include a third party on a call. If the originator
disconnects from the call the 3-Way call is ended, unless the originator's
Business Line has Call Transfer in which case the remaining two callers
are joined. The originator is billed for all toll or usage charges.
Touchtone DTMF dialing using a phone with pushbuttons.
White Pages Directory Listing and
Yellow Pages listing
Each business line is entitled to a free White pages and Yellow Pages
listing in the local telephone directory.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 69 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.1 Small Business Premium Basic Business Line Service
4.15.1.B Standard Features
Small Business Premium Basic Business Line Service include the following standard
attributes at no additional charge:
Touchtone
One White Pages Directory Listing
One Yellow Pages Directory Listing
911 Access
Caller ID Blocking- Per Call
Blocking Restrictions- Small Business Premium Basic Business Line Service come
standard with all Caller Paid Service, 500 and 900 area codes blocked. The additional
blocking options listed below are available upon request for no additional charge. Option
group B constitutes the default Blocking Option.
Option A No blocking
Option B Block 976-like, 500, 976, 900 area codes
Option C Block 976-like, 500, 976, 900, 01, 011 codes
Option D Block 976-like, 500, 976, 900, 01, 011, DA
Option E
Block 976-like, 500, 976, 900, 01, 011, DA, InterLata,
International
Option F
Block 976-like, 500, 976, 900, 01, 011, DA, InterLata,
International, IntraLATA
Option G Block 976-like, 500, 976, 900, 0+
Option H Block 976-like, 500, 976, 900, 0
Option J Block all
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 70 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.1 Small Business Premium Basic Business Line Service
4.15.1.C Optional Features
A La Carte Optional Features
Feature MRC NRC
Anonymous Call Rejection $2.00 $5.00
Automatic Call Back (Last Call Return) 4.00 5.00
Automatic Line (Hotline) 2.00 5.00
Repeat Dialing (Automatic Recall) 4.00 5.00
Call Forward Busy 3.00 5.00
Call Forward No Answer 3.00 5.00
Call Forward No Answer Ring Select 3.00 5.00
Call Forward Variable 3.00 5.00
Call Forwarding of Call Waiting Calls 3.00 5.00
Call Transfer with Consultation Hold 9.00 5.00
Call Waiting with Cancel Call Waiting 3.00 5.00
Caller ID Name & Number 6.00 5.00
Caller ID Number Only 6.00 5.00
Caller ID Per Line Blocking NC NC
Distinctive Ringing/ Call Waiting 1.00 5.00
Hunting (Circular or Sequential) 0.40 5.00
Remote Access to Call Forwarding 1.00 5.00
Selective Call Acceptance 4.00 5.00
Selective Call Forwarding 4.00 5.00
Selective Call Rejection 4.00 5.00
Simultaneous Ring 5.00 10.00
Speed Calling 30 5.00 5.00
Speed Calling 8 3.00 5.00
Three Way Calling with Consultation Hold 3.00 5.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 71 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Servic
4.15.1 Small Business Premium Basic Business Line Service
4.15.1.C Optional Features
Optional Feature Packages
Packages Features Included Monthly
Recurring
Charge
Non-recurring
Charge
2 feature
package
Three Way Calling and
Call Forward Variable
5.70 10.00
3 feature
package
Three Way Calling, Call
Forward Variable, and
Call Transfer
13.50 15.00
4 feature
package
Call Forward Busy, Call
Forward Don't Answer,
Three Way Calling and
Call Transfer
15.30 20.00
5 feature
package
Call Forward Busy, Call
Forward Don't Answer,
Three Way Calling, Call
Transfer and Caller ID
Name and Number
19.20 25.00
6 feature
package
Call Forward Busy, Call
Forward Don't Answer,
Three Way Calling, Call
Transfer, Caller ID
Name and Number and
Remote Access to Call
Forwarding
18.75 30.00
Due to network turn up and testing requirements in all Company Switches, features listed
below may not be available at time of Service Activation.
Anonymous Call Rejection
Automatic Call Back
Distinctive Ringing/Call Waiting
Selective Call Forwarding
Selective Call Acceptance
Selective Call Rejection
Automatic Recall
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 72 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: October 1, 2017
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.1 Small Business Premium Basic Business Line Service
4.15.1.D Small Business Premium Basic Business Line Rates and Charges
Small Business Premium Basic Business Line Customers will be charged Non-Recurring
Charges, Monthly Recurring Charges and Miscellaneous Charges as listed below.
Applicable Usage Charges are listed in section 4.15.4 of this document.
4.15.1.D.(1) Monthly Recurring Charge
Customers with 1-3 lines, per line charges:
Pacific Bell Verizon Roseville
Territory Territory Territory
1 Year Term $36.16 $46.83 $38.31
2 Year Term 31.91 42.57 36.16
3 Year Term 31.91 42.57 34.05
Customers with 4 or more lines, per line charge:
Pacific Bell Verizon Roseville
Territory Territory Territory
1 Year Term $36.16 $446.83 $38.31
2 Year Term 31.91 42.57 36.16
3 Year Term 31.91 42.57 34.05
4.15.1.D.(2) Non-recurring Charge
Per line charges:
Pacific Bell Verizon Roseville
Territory Territory Territory
1 Year Term $57.00 $30.00 $64.00
2 Year Term 57.00 30.00 32.00
3 Year Term 57.00 28.00 32.00
See Section 1.10 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 73 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.2 Premium Centrex Service:
Premium Centrex Service is a business telephone system that is offered from the local Company
Central Office. Premium Centrex is a service that delivers a set of PBX-like features to individual
stations with all lines linked in the Central Office to provide internal communications as well as
access to the Public Switched Telephone Network (PSTN). Premium Centrex Customers will be
charged a Non-Recurring Charge (NRC), a Monthly Recurring Charge (MRC) as specified below;
and Usage Charges listed in section 4.15.4 of this document. Customers must commit to a
minimum one year term of Service.
4.15.2.A Feature Definitions
911 Access
When the customer dials 911 they will be routed to the appropriate
PSAP (Primary Service Access Point) for emergency assistance.
Assume Dial "9"
A system feature that eliminates the need for all Centrex users in
the same Centrex group to dial an access level "9" to access the
PSTN. All lines in the Centrex must be configured as Assume Dial
9 or none.
Auto Answer Back
The Auto Answer Back feature, when implemented on a Meridian
Business set, allows any incoming call to the Primary Directory
Number (PDN) of the set to be automatically answered after 4
seconds. Conversation takes place through a hands free unit. This
feature requires the use of a handsfree Meridian Business Set.
Automatic Line
Directs the line to automatically call a preassigned number when a
user lifts the handset.
Automatic Line
Directs the line to automatically call a preassigned number when
electronic set user goes off hook on a Business Set.
Automatic Route Selection-Basic
(ARS- Basic)
This feature allows Centrex users to automatically select the
preferred dedicated route for a PSTN call. The user dials an access
level i.e. “9” and the call is routed over the correct dedicated facility
for the call type based on routing choices predetermined by the
customer and programmed into the Centrex switch. Routing
patterns are based on three-digit screening using NPA’s only.
Call Forward Busy
Allows a Business line user to arrange that when a line is busy,
incoming calls are automatically diverted to another number inside
or outside of the Centrex, or a voice mailbox.
Call Forward Don't Answer
Allows a Business line user to arrange that when a line is
unanswered, incoming calls are automatically diverted to another
number or a voice mailbox after a predetermined number of ring
cycles.
Call Forward- Variable
Allows a Business line user to divert (forward) all calls to the
number to any another dialable number. The feature is activated or
deactivated by the line user from the phone connected to the line.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 74 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.2 Premium Centrex Service
4.15.2.A Feature Definitions
Call Forwarding of Call Waiting
Calls
This feature gives users that have both the Call Waiting and Call
Forward Don't Answer (CFD) features assigned to their lines the
following added benefit. Call Waiting calls that are not answered
within a set period of time (i.e., 12 to 60 seconds) automatically
forward to a predetermined destination i.e. an attendant, voice mail,
etc.
Call Hold
This feature is associated with single line sets only. This feature
allows the user to hold one call for any length of time provided
neither party goes on-hook.
Call Park
This feature allows a station user to park one call against their
Centrex number (DN). The parked call can be retrieved from any
Centrex station within the Centrex. Once a call is parked against a
Centrex number the user is free to make or receive calls from that
Centrex number. The parked call will ring back to the station user
if not retrieved within 120 seconds.
Call Pickup
Allows a station to answer incoming calls to another station within
the same Call Pickup group by dialing a feature activation code.
Call Pickup answers the longest ringing station in the group. The
maximum number of members in a Call Pickup Group is 75.
Call Transfer
Allows a station to transfer a call to another user inside or outside of
the Centrex. Calls transferred to an external number are responsible
for any applicable toll or message units for the duration of the
transferred call. Call Transfer can be restricted to calling within the
Centrex.
Call Waiting with Cancel Call
Waiting
Call Waiting allows a station user, already talking on the phone to
be informed by a tone when another call is waiting to reach the
station.
Call Waiting Display of Caller ID
On Call Waiting calls the calling party's name or number will be
displayed along with the audible CWT tone.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 75 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.2 Premium Centrex Service
4.15.2.A Feature Definitions
Caller ID Blocking - Per Call
This feature allows the customer to block delivery of their Caller ID
to the number they are calling .
Caller ID Name and Number
Adds the display of the calling party's name to Caller ID- Number
Only.
Caller ID- Number Only
Identifies the 10-digit telephone number of the calling party so the
Centrex can determine whether or not to answer the call. This
feature also provides the date and time of the call. Requires
telephone sets with CID LCD display or adjunct Caller ID unit.
Caller ID per Line Blocking
Blocks the transmission of the calling line number to the distant
party as the default condition unless the user dials an activation
code prior to a call that sends the calling number information for
that call. Once the call is complete, the default send or suppress
value is reinstated.
Conference Calling - Meet Me
Allows conferees to hold a conference on a six party conference
bridge by having all attendees dial into a directory number at a
specified time.
Digital Facility Interface (IXC T-1
Access)
This termination provides a digital interface for a high capacity (T-
1) facility that terminates to a customer’s Centrex system. This
service provides for the termination of 24 circuits within the
Centrex to another Centrex, PBX or to a Long Distance Carrier
(IXC). Two digital facility interfaces will be needed to connect two
Centrex systems, one for each Centrex. The cost of the Digital
Facility Interface is in addition to the T-1 private line.
Direct Inward/Direct Outward
Dialing
Allows Centrex users to make and receive calls directly from their
station without the assistance of an attendant.
Directed Call Pickup
Allows a Centrex station user to answer incoming calls that ring on
another station within a pre-set group by dialing a feature activation
code and the extension number of the station being answered. The
maximum number of members in a Directed Call Pickup Group is
75.
Electronic Set Interface per PDN
This feature allows for the connection of a Business Set to the
Central Office through a special interface card.
Executive Busy Override
Allows a station to gain access (barge-in) to a busy station by
flashing the switchhook when a busy is reached and dialing a
feature activation code. This feature is also available for MADN
groups, MCA and SCA.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 76 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.2 Premium Centrex Service
4.15.2.A Feature Definitions
Executive Busy Override Exempt
Block a station using Executive Busy Override from entering a call
that the EBX station user has made or received.
Fast Transfer
This feature—which provides Transfer on Release capability—
speeds up call handling for Meridian Business Set (MBS) users by:
Reducing the number of keystrokes needed to transfer a
call
Eliminating the need to first conference the call
The Transfer on Release capability enhances Three-Way Call/Call
Transfer (3WC/CXR) feature.
Group Intercom
Allows a station-abbreviated dialing to other members of the Group
Intercom group. Groups can vary in sizes of 10, 100, 1000 or
10,000. The dialing scheme is determined by the size of the group
i.e. 10 members would dial #0 to #9 to activate.
Hunting
When an incoming call is placed to a busy line the Hunting feature
allows the system to search for an idle line within a preassigned
group of lines. There are two hunting types that will be offered that
determine how the system searches for an idle line.
Sequential Hunt - the system only searches the line starting with the
number dialed in the assigned sequence. Lines in the Hunt group
preceding the number dialed will not be checked for idle status.
Lines in the hunt group do not have to be in numerical order.
Circular Hunt- the system searches every line in the preassigned
group, starting with the number dialed, in the order assigned for an
idle line. If none is found a busy signal is sent to the incoming call.
Lines in the hunt group do not have to be in numerical order.
Business Set Key Short Hunt- allows incoming calls to hunt up
through a set of DN appearances on a Business Set in search of an
idle DN upon which to terminate. With Key Short Hunt the hunt
starts with the dialed DN and hunts "up" the keys of the Business
Set. The numbers in the hunt group do not need to be in numerical
order.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 77 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.2 Premium Centrex Service
4.15.2.A Feature Definitions
Intercept
Provides a recorded announcement of the status of the number
dialed; disconnected, number changed, etc.
Itemized Usage Billing by Extension
Provides a detailed record of toll calls made by a Centrex line,
including start time, duration and numbers called. For local calls
provides a peg count record of local calls made, where local calls
are rated, showing the number of calls, number of minutes per call
type, and amounts billed for each local call type.
Multiple Appearance of Directory
Number- (MADN)
A directory number that is assigned to more than one Electronic
Business Set or Single Line set. MADN groups can be comprised of
from 2 to 32 stations and configured in either a Single Call
Arrangement (SCA) or a Multiple Call Arrangement (MCA).
The SCA allows a MADN group member to pickup or originate a
call when the MADN group is idle i.e. when any member of the
SCA MADN group is on a call the lights of the remaining are
turned on to indicate the group is busy. Therefore only one call can
be processed by the SCA group at a time.
The MADN MCA group member can originate a call without
affecting the status of the other members of the MCA group
members i.e. MADN MCA group members can originate or answer
as many calls as there are MADN group members (up to 32 in a
group).
Primary Directory Number
The initial telephone number assigned to a Business Set and is
assigned on the first button of the Business Set.
Privacy Release
Allows a Business Set user to establish a conference call among
private MADN-SCA members and an external party. A maximum
of 30 parties are permitted in a single connection depending on the
number of members of the MADN group.
Remote Access to Call Forwarding
Permits Call Forward Variable Universal subscribers to activate,
change or deactivate their Call Forwarding service from anywhere.
Ring Again
Allows a station user who encounters a busy Centrex number to be
notified when the busy station becomes idle, and the system
automatically redials that same number. Both stations must be in
the same Centrex group.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 78 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.2 Premium Centrex Service
4.15.2.A Feature Definitions
Simultaneous Ring (SimRing)
Enables up to five Directory Numbers (DNs) to ring simultaneously
whenever there is a call to a Pilot DN (PDN). The PDN can be any
DMS Centrex line that has subscribed to this service. The PDN and
up to four non-pilot DNs can be included in a SimRing group. The
phone in the SimRing group that goes off-hook first receives the
call.
Speed Calling 30
Allows users to program their phone to dial frequently dialed
numbers from a speed call list with only two or three key presses.
This variation allows the user to store up to 30 telephone numbers
to their speed call list.
Speed Calling 8
Allows users to program their phone to dial frequently dialed
numbers from a speed call list with only two or three key presses.
This variation allows the user to store up to 8 telephone numbers to
their speed call list.
Station to Station Dialing
Allows Centrex users to dial another station within the same
Centrex group using the last 2,3,4, or 5 digits of the Centrex line
number.
Three Way Calling
Allows a station to include a third party on a call. If the originator
disconnects from the call the 3-Way call is ended, unless the
originator's Business Line has Call Transfer in which case the
remaining two callers are joined. The originator is billed for all toll
or usage charges.
Touch-Tone DTMF dialing using a phone with pushbuttons.
White Pages and Yellow Pages
Directory Listing
Each Centrex Customer is entitled to a free White pages and Yellow
Pages listing in the local telephone directory for the Main Billed
Telephone Number.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 79 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.2 Premium Centrex Service
4.15.2.B Standard Features
Premium Centrex Service includes the following standard attributes at no additional
charge:
Touchtone
One White Pages Directory Listing
One Yellow Pages Directory Listing
911 Access
Caller ID Blocking- Per Call
Blocking Restrictions- Premium Centrex service comes standard with all Caller Paid
Service, 500 and 900 area codes blocked. The additional blocking options listed below
are available upon request for no additional charge. Option group B constitutes the
default Blocking Option.
Option A No blocking
Option B Block 976-like, 500, 976, 900 area codes
Option C Block 976-like, 500, 976, 900, 01, 011 codes
Option D Block 976-like, 500, 976, 900, 01, 011, DA
Option E
Block 976-like, 500, 976, 900, 01, 011, DA, InterLata,
International
Option F
Block 976-like, 500, 976, 900, 01, 011, DA, InterLata,
International, IntraLATA
Option G Block 976-like, 500, 976, 900, 0+
Option H Block 976-like, 500, 976, 900, 0
Option J Block all
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 80 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.2 Premium Centrex Service
4.15.2.B Standard Features
Customers can select the following Standard Features at no additional charge over and
above the Premium Centrex line Monthly Recurring Charge and Non-Recurring Charges.
Call Waiting Display of Caller ID
Call Forward Busy
Call Forward Don't Answer
Call Forward- Variable
Call Forwarding of Call Waiting Calls
Call Hold
Call Pickup
Call Transfer
Call Waiting with Cancel Call Waiting
Caller ID- Number Only
Caller ID per Line Blocking
Conference Calling – Meet Me
Direct Inward/Direct Outward Dialing
Directed Call Pickup
Executive Busy Override
Executive Busy Override Exempt
Hunting
Intercept
Itemized Usage Billing by Extension
Ring Again
Speed Calling 30
Speed Calling 8
Station to Station Dialing
Three Way Calling
Electronic Business Set
The following Standard and Optional Features are available only to Customers utilizing the requisite
Nortel proprietary business set equipment
Standard Features
Auto Answer Back Business Set Automatic Dial
Automatic Line Business Set Display
Fast Transfer Display Calling Number
Group Intercom Display Called Number
Primary Directory Number Key Short Hunt
Privacy Release Query Time and Date
Multiple Appearance of Directory Number-
(MADN – Single or Multi)
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 81 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.2 Premium Centrex Service
4.15.2.C Optional Features
Premium Centrex Customers may order the following Optional Features at the rates
specified.
Optional Analog Features
Pacific Bell
Territory
MRC/NRC
Verizon Territory
MRC/NRC
Roseville Territory
MRC/NRC
Assume Dial "9" 3.00/4.00 72.00/425.00 3.00/4.00
Automatic Line (Hot Line) 4.00/26.00 4.00/26.00 4.00/26.00
Automatic Route Selection-Basic
(ARS- Basic)
148.75/NC 11.00/43.00 148.75/NC
Call Park 0.85/4.00 0.85/4.00 0.85/4.00
Caller ID Name and Number 3.00/NC 6.00/NC 3.00/NC
Digital Facility Interface (IXC T-1
Access)
89.25/NC 298.00/128.00 89.25/NC
Remote Access to Call Forwarding 5.00/NC 5.00/NC 5.00/NC
Simultaneous Ring (SimRing) 3.00/NC 3.00/NC 3.00/NC
Add-On Interface, per module .40/13.00 .40/13.00 .40/13.00
Anonymous Call Rejection 2.00/5.00 2.00/5.00 2.00/5.00
Automatic Call Back 4.00/5.00 4.00/5.00 4.00/5.00
Automatic Recall 4.00/5.00 4.00/5.00 4.00/5.00
Direct Station Selection/Busy Lamp 8.00/85.00 8.00/85.00 8.00/85.00
Primary Appearance of Software No. 1.00/4.00 1.00/4.00 5.00/0.00
Secondary Appearance of Software No. 0.00/4.00 5.00/0.00 0.00/4.00
Selective Call Acceptance 4.00/5.00 4.00/5.00 4.00/5.00
Selective Call Forwarding 4.00/5.00 4.00/5.00 4.00/5.00
Selective Call Rejection 4.00/5.00 4.00/5.00 4.00/5.00
Electronic Business Set
The following Standard and Optional Features are available only to Customers utilizing
the requisite Nortel proprietary business set equipment
Optional Features
Pacific Bell Territory
MRC/NRC
Verizon Territory
MRC/NRC
Roseville Territory
MRC/NRC
Electronic Set Interface per
PDN
1.00/0.00 1.00/0.00 1.00/0.00
Due to network turn up and testing of Electronic Business Set features in all Company
Switches, features listed below may not be available at time of Service Activation.
Auto Answer Back
Fast Transfer
Group Intercom
Privacy Release
Electronic Set Interface per PDN
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 82 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: October 1, 2017
Decision No. Kelly Faul
U-5553-C Director, Senior Manager
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.2 Premium Centrex Service
4.15.2.D Premium Centrex Rates and Charges
Premium Centrex Customers will be charged applicable Non-Recurring Charges,
Monthly Recurring Charges and Miscellaneous Charges listed below; and Usage Charges
listed in section 4.15.4 of this document.
4.15.2.D.(1) Monthly Recurring Charges
Per line charges:
Pacific Bell Verizon Roseville
Territory Territory Territory
1 Year Term
1-24 lines $20.54 $34.59 $27.84
25-72 lines 20.54 33.13 27.84
73-96 lines 20.54 31.72 27.84
2 Year Term
1-24 lines 18.76 32.97 23.81
25-72 lines 18.76 31.51 23.81
73-96 lines 18.76 30.19 23.81
3 Year Term
1-24 lines 16.98 31.35 22.52
25-72 lines 16.98 29.89 22.52
73-96 lines 16.98 28.57 22.52
4.15.2.D.(2) Non-Recurring Charges
Per line charges:
Pacific Bell Verizon Roseville
Territory Territory Territory
1 Year Term
1-24 lines $62.00 $17.00 $64.00
25-72 lines 62.00 17.00 64.00
73-96 lines 62.00 17.00 64.00
2 Year Term
1-24 lines 62.00 17.00 32.00
25-72 lines 62.00 17.00 32.00
73-96 lines 62.00 17.00 32.00
3 Year Term
1-24 lines 62.00 17.00 32.00
25-72 lines 62.00 17.00 32.00
73-96 lines 62.00 17.00 32.00
See Section 1.10 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 83 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.3 Premium Business Trunk Service
Premium Business Trunk Service provides customers with access to and from the Public Switched
Telephone Network (PSTN) for inbound, outbound or two-way call traffic. The trunk connection
can be either analog or digital depending on the customer’s requirements.
Analog trunk service is offered via standalone Private Branch Exchange (PBX) or Direct Inward
Dial (DID) Trunks, while digital connections are provided through Digital Switched T-1 Service.
Direct Inward Dial Trunks can be customized to support customers call traffic requirements as
follows:
In-Only Trunks: A One-Way trunk that only allows traffic from the XO switching equipment
to
be transmitted to the customer's PBX.
Out Only Trunks: A One-Way Trunk that only allows traffic originating in the customer's
PBX to be transmitted to the XO switching equipment.
Two-Way Trunks: A Trunk which allows traffic to be transmitted from either the customer's
PBX or the XO switching equipment.
In-Only with DID Trunk: A One-Way trunk equipped with Direct Inward Dialing Service
that allows traffic from the XO switching equipment to be transmitted to the customer's PBX.
Two-Way with DID Trunk: A Trunk equipped with Direct Inward Dialing Service that
allows traffic to be transmitted from either the customer's PBX or the XO switching
equipment.
Direct Inward Dialing (DID) Service: a special trunking arrangement which permits incoming
calls from the exchange network to reach a specific PBX station directly without an
attendant's assistance.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 84 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.3 Premium Business Trunk Service
4.15.3.A PBX Analog Trunks*
PBX Analog Trunks provide a two-wire access loop from the customer premises to the
serving central office. The transmission via this loop supports Clear Channel
Capability where available. Call traffic in static Channels can be allocated for specific
services, such as Two Way Calling, Inbound or Outbound Calling, Direct Inward
Dialing (DID), Direct Outward Dialing (DOD), or a combination of DID/DOD.
4.15.3.B Digital Switched T-1
Digital Switched T-1 service provides an intraexchange digital connection between the
customers PBX (Private Branch Exchange) or Hybrid Key system and XO’s Central
office. Each Digital Switched T-1 carries 24 channels over a standard digital
transmission facility. The channels are used to carry circuit switched voice and data
call traffic at channel signal rates of up to 64 Kbps per channel with a total of 1.544
Mbps dedicated bandwidth for each Digital Switched T-1 service. Channels can be
allocated for specific services, such as Two Way Calling, Inbound or Outbound
Calling, Direct Inward Dialing (DID) or Direct Outward Dialing. Digital Switched T-1
Service and/or its Features are provided subject to the availability and Service
Capabilities of the Central Office Facilities. Customer must provide his or her own
DTI (Digital Interface) Card. If Customer wishes to provision analog PBX trunk
services, Customer must provide compatible digital to analog conversion equipment.
All Channel Service Units (CSU’s) are the responsibility of the Customer. Digital
Switched T-1 service is not available for use by Commercial Mobile Radio Carriers,
Private Mobile Radio Carriers or Interexchange Carriers, in the provision of service to
their customers.
Digital Switched T-1 service is provisioned as either a:
Full Digital Switched T-1 with a Digital Switched Facility (Access Line) per T-
1 and 24 channels or,
Fractional Switched T-1 with a Digital Switched Facility (Access Line) per T-1
and individual channels (minimum of 10 channels). Fractional T-1 service is
available as Basic T1 Facility (a T1 facility that is equipped with In-Only, Out-
Only, or Two-Way trunks) or Advanced T1 Facility (a T1 facility that is equipped
with In-Only with DID or Two-Way with DID trunks).
*Effective December 6, 2008, this product will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 85 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.3 Premium Business Trunk Service
4.15.3.C PBX Analog Trunk & Digital Switched T-1 Standard features:
Each PBX Analog Trunk & Digital Switched T-1 includes the following features at no
additional charge.
Hunting:
Ascending Trunk Selection: Ascending Trunk Selection occurs when a switching unit
selects from a Trunk Group the first available Trunk going from the first trunk of the
trunk group, ascending to the last trunk of the Trunk Group. (example: hunting from the
1st trunk through last trunk on Trunk Group)
Descending Trunk Selection: Descending trunk selection occurs when a switching unit
selects from a Trunk Group the first available Trunk going from the last trunk of the
trunk group, descending to the first trunk of the Trunk Group. (example: hunting from
last trunk of Trunk Group toward the 1st trunk of the Trunk Group).
Least Idle Trunk Selection (“LIDL”): LIDL trunk selection occurs when a switching unit
selects from a Trunk group the Trunk that has been idle for the shortest period of time.
Most Idle Trunk Selection (“MIDL”): MIDL Trunk selection occurs when a switching
unit selects from a Trunk group the Trunk that has been idle for the longest period of
time.
Trunk Group Hunting Overflow:
XO Premium Business Trunk Service is interoperable with XO Primary ISDN and
Premium Centrex Services via trunk group hunting functionality. This feature enables
XO Premium trunk groups to hunt to a XO Primary Rate ISDN trunk group or XO
Premium Centrex stand-alone line or hunt group.
Alternative Call Routing:
Allows the customer to route calls to any service within the switch to handle calls in case
of a disaster or for call overflow purposes. Typically a customer will route calls from
one Trunk Group to another Trunk Group. Calls overflow to the Alternate Call Route
when they encounter a busy condition. There are three types of busy conditions:
Overflow Call Processing – all trunks in the trunk group are busy.
System Busy – This busy condition is caused by network system problems, such as T1
Carrier being down or SS7 related problems.
Manual Busy – This condition is caused by the trunk group being manually taken down,
typically to do maintenance on the customer side in the PBX or on the telecom side in the
network switch.
Calling Number Delivery : Sends the calling number to the customer.
Additional Standard Features:
E911
One (1) Directory Listing
Touch-tone Capability
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 86 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.3 Premium Business Trunk Service
4.15.3.D Rates and Charges
Premium Business Trunk Customers will be charged applicable Non-Recurring
Charges (NRCs), Monthly recurring Charges (MRCs), and Miscellaneous Charges as
specified below; and Usage Charges listed in section 4.15.4 of this document.
4.15.3.D.(1) Analog PBX Trunks
Pacific Bell Verizon Roseville
Territory Territory Territory
MRC/NRC MRC/NRC MRC/NRC
In-Only
1 Year $8.60/57.00 $20.05/30.00 $17.85/64.00
2 Year 7.73/57.00 19.05/30.00 16.15/32.00
3 Year 7.71/57.00 18.05/30.00 14.45/NC
Out-Only
1 Year $8.60/57.00 $20.05/30.00 $17.85/64.00
2 Year 7.73/57.00 19.05/30.00 16.96/32.00
3 Year 7.71/57.00 18.05/30.00 16.07/NC
Two-Way
1 Year $8.60/57.00 $20.05/30.00 $17.85/64.00
2 Year 7.73/57.00 19.05/30.00 16.96/32.00
3 Year 7.71/57.00 18.05/30.00 16.07/NC
In-only with DID
1 Year $14.95/57.00 55.20/136.00 21.00/64.00
2 Year 13.81/57.00 50.93/136.00 19.00/32.00
3 Year 12.11/57.00 46.65/136.00 17.00/NC
Two-Way with DID
1 Year $14.95/57.00 22.91/136.00 21.00/64.00
2 Year 13.81/57.00 21.81/136.00 19.00/32.00
3 Year 12.11/57.00 20.71/136.00 17.00/NC
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 87 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: October 1, 2017
Decision No. Kelly Faul
U-5553-C Senior Manager, Government Relations
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.3 Premium Business Trunk Service
4.15.3.D Rates and Charges
4.15.3.D.(2) Full Digital Switched T1 Trunks
Pacific Bell Territory Verizon Territory Roseville Territory
MRC NRC MRC NRC MRC NRC
In-Only
1 Year Term $ 827.90 $1,768.00 $1,069.32 $ 808.00 $ 870.03 $ 808.00
2 Year Term $ 774.44 $1,505.00 $1,019.32 $ 808.00 $ 816.55 $ 604.00
3 Year Term $ 720.97 $ 354.00 $970.47 $ 808.00 $ 763.10 $ 327.00
Out-Only
1 Year Term $ 827.90 $1,768.00 $1,069.32 $ 808.00 $ 870.03 $ 808.00
2 Year Term $ 774.44 $1,505.00 $1,019.32 $ 808.00 $ 816.55 $ 604.00
3 Year Term $ 720.97 $ 354.00 $970.47 $ 808.00 $ 763.10 $ 327.00
Two-Only
1 Year Term $ 827.90 $1,768.00 $1,069.32 $ 808.00 $ 870.03 $ 808.00
2 Year Term $ 774.44 $1,505.00 $1,019.32 $ 808.00 $ 816.55 $ 604.00
3 Year Term $ 720.97 $ 354.00 $970.47 $ 808.00 $ 763.10 $ 327.00
In-Only w/ DID
1 Year Term $ 827.90 $1,768.00 $1,069.32 $ 808.00 $ 870.03 $ 808.00
2 Year Term $ 774.44 $1,505.00 $1,019.32 $ 808.00 $ 816.55 $ 604.00
3 Year Term $ 720.97 $ 354.00 $970.47 $ 808.00 $ 763.10 $ 327.00
Two-Way w/ DID
1 Year Term $ 788.48 $1,768.00 $1,018.40 $ 808.00 $ 828.60 $ 808.00
2 Year Term $ 737.56 $1,505.00 $ 970.55 $ 808.00 $ 777.67 $ 604.00
3 Year Term $ 686.64 $ 354.00 $ 924.26 $ 808.00 $ 726.76 $ 327.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 88 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.3 Premium Business Trunk Service
4.15.3.D Rates and Charges
4.15.3.D.(3) Fractional Digital Switched T1 Trunks
Pacific Bell Territory Verizon Territory Roseville Territory
MRC NRC MRC NRC MRC NRC
Basic
1 Year Term $ 151.88 $ 707.00 $ 202.50 $ 323.00 $ 213.75 $ 352.00
2 Year Term $ 144.00 $ 602.00 $ 192.38 $ 323.00 $ 203.63 $ 352.00
3 Year Term $ 122.00 $ 141.00 $ 182.25 $ 323.00 $ 192.38 $ 352.00
In-Only (per channel)
1 Year Term $ 12.17 $ 59.00 $ 16.85 $ 27.00 $ 17.06 $ 29.00
2 Year Term $ 11.55 $ 50.00 $ 16.01 $ 27.00 $ 16.20 $ 29.00
3 Year Term $ 10.95 $ 12.00 $ 15.17 $ 27.00 $ 15.36 $ 29.00
Out-Only (per
channel)
1 Year Term $ 12.17 $ 59.00 $ 16.85 $ 27.00 $ 17.06 $ 29.00
2 Year Term $ 11.55 $ 50.00 $ 16.01 $ 27.00 $ 16.20 $ 29.00
3 Year Term $ 10.95 $ 12.00 $ 15.17 $ 27.00 $ 15.36 $ 29.00
Two-Way (per
channel)
1 Year Term $ 12.17 $ 59.00 $ 16.85 $ 27.00 $ 17.06 $ 29.00
2 Year Term $ 11.55 $ 50.00 $ 16.01 $ 27.00 $ 16.20 $ 29.00
3 Year Term $ 10.95 $ 12.00 $ 15.17 $ 27.00 $ 15.36 $ 29.00
Advanced
1 Year Term $ 95.63 $ 442.00 $ 126.00 $ 202.00 $ 135.00 $ 220.00
2 Year Term $ 91.13 $ 376.00 $ 120.38 $ 202.00 $ 128.25 $ 220.00
3 Year Term $ 86.63 $ 88.00 $ 113.63 $ 202.00 $ 121.50 $ 220.00
In-Only w/ DID
1 Year Term $ 15.29 $ 74.00 $ 21.07 $ 34.00 $ 21.43 $ 37.00
2 Year Term $ 14.52 $ 63.00 $ 20.01 $ 34.00 $ 20.36 $ 37.00
3 Year Term $ 13.76 $ 15.00 $ 18.97 $ 34.00 $ 19.29 $ 37.00
Two-Way w/ DID
1 Year Term $ 15.29 $ 74.00 $ 21.07 $ 34.00 $ 21.43 $ 37.00
2 Year Term $ 14.52 $ 63.00 $ 20.01 $ 34.00 $ 20.36 $ 37.00
3 Year Term $ 13.76 $ 15.00 $ 18.97 $ 34.00 $ 19.29 $ 37.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 89 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: February 1, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.3 Premium Business Trunk Service
4.15.3.D Rates and Charges
4.15.3.D.4 DID Charges
Customers in Verizon Territory receive the first block of 20 DIDs for no
additional charge.
Pacific Bell Verizon Roseville
Territory Territory Territory
MRC/NRC MRC/NRC MRC/NRC
Block of 20: $17.28/121.00 $53.08/$75.00 $35.80/120.00*
Block of 100: $51.85/323.00 $261.69/375.00 $177.75/191.00
As of November 13, 2005 the following rate will apply:
Roseville Territory
MRC/NRC
Block of 20: $35.80/$128.00
4.15.3.D.5 Miscellaneous Charges
Trunk Change Charge (per change charge)
Trunk Reconfiguration: $50.00
Channel Reconfiguration (T1): $50.00
See Section 1.10 for pricing regarding Service Order Charges.
Mileage Charge
In addition to the MRC listed in sections 4.15.3.D.2 and 4.15.3.D.3 above, a mileage
charge of $50.00 per month will apply to all Full and Fractional Digital Switch T1
Trunks with a termination point 15 to 20 miles from Company’s Central Office.
Flat Rate Local Usage
Pacific Bell Verizon Roseville
$112.86 $112.86 $112.86
* As of November 13, 2005, this rate will no longer be available to new Customers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 90 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.4 Usage Charges
The following Usage Rates apply to XO Premium Business Line, Premium Centrex and Premium
Trunk Services. Customers can choose either the Measured Usage Rate Plan or the Simple Usage
Rate Plan. Rates are listed in per minute increments. Usage is billed in 6 second increments, with
an 18 second minimum billing increment.
Measured Usage Rate Plan Zones 1 & 2 Zone 3
1st Add’l 1st Add’l
Min. Min. Min. Min.
1 Year Term:
Pacific Bell Territory
Day $0.033/0.0108 $0.0792/0.0173
Evening 0.0216/ 0.0071 0.054/0.012
Night 0.0132/0.0044 0.0324/0.0065
Verizon Territory
Day $0.0396/0.0098 $0.0977/0.0389
Evening 0.0273/0.0069 0.0681/0.0275
Night 0.0159/0.0039 0.0389/0.0156
Roseville Territory
Day $0.0365/0.0122 $0.0654/0.0284
Evening 0.0255/0.0085 0.0458/0.0198
Night 0.0146/0.0049 0.0262/0.0113
2 Year Term:
Pacific Bell Territory
Day $0.03/0.009 $0.072/0.016
Evening 0.02/0.007 0.048/0.011
Night 0.012/0.004 0.029/0.006
Verizon Territory
Day $0.036/0.0082 $0.0888/0.0352
Evening 0.0243/0.0063 0.0605/0.0248
Night 0.0360/0.0144 0.0346/0.0142
Roseville Territory
Day $0.0328/0.0109 $0.0589/0.0255
Evening 0.0230/0.0077 0.0412/0.0179
Night 0.0120/0.0030 0.0235/0.0102
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 91 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.4 Usage Charges
3 Year Term:
Pacific Bell Territory
Day $0.0290/0.0084 $0.0696/0.0144
Evening 0.018/0.0063 0.0456/0.0102
Night 0.0114/0.0038 0.0276/0.0054
Verizon Territory
Day $0.0342/0.0078 $0.0844/0.0336
Evening 0.0228/0.0060 0.0576/0.0228
Night 0.0132/0.0036 0.0324/0.0132
Roseville Territory
Day $0.0310/0.0100 $0.0560/0.0242
Evening 0.0220/0.0070 0.0400/0.0170
Night 0.0125/0.0040 0.0230/0.0090
Simple Usage Rate Plan Zones 1 & 2 Zone 3
Per Minute: Per Minute:
Pacific Bell Territory
1 Year Term $0.0216 $0.0438
2 Year Term 0.0195 0.0396
3 Year Term 0.0186 0.036
Verizon Territory
1 Year Term 0.0248 0.0683
2 Year Term 0.0221 0.0621
3 Year Term 0.021 0.0588
Roseville Territory
1 Year Term 0.0300 0.0550
2 Year Term 0.0250 0.0500
3 Year Term 0.0240 0.0475
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 92 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.5 Business Services Premium Basic Business Line Service*
Business Services Premium Basic Business Line Service is available to those customers who
subscribe to other non-Basic Business Line services from the Company. This service provides
basic access service and supplies a single, voice-grade communications channel for single line
telephones, key telephone systems, modems and other devices needing access to the public
switched telephone network (PSTN). Business Services Premium Basic Business Line Customers
will be charged a Non- Recurring Charge (NRC), a Monthly Recurring Charge (MRC) as
specified below; and Usage Charges listed in section 4.15.4 of this document. Customers must
commit to a minimum one year term of Service.
4.15.5.A Feature Definitions
911 Access When the customer dials 911 they will be routed to the appropriate PSAP
(Primary Service Access Point).
Anonymous Call Rejection This feature allows subscribers with or without Calling Number Delivery
and/or Calling Name Delivery to reject calls for which calling name/number
display information has been intentionally blocked. Only calls for which the
information has been blocked are rejected. If the display information is not
available due to network restrictions or other reasons, the receiving customer
premises equipment (telephone or adjunct)-if equipped-is presented with a
message to indicate the unavailability of the calling information. Rejected
calls are sent to a service provider announcement. An operator in case of
emergency can override Anonymous Call Rejection.
Automatic Call Back The subscriber can automatically place a call to the last number they dialed
without having to redial the full number, whether the call was answered,
unanswered or busy. The number last called is rung again if the line is idle and
the call goes through. If the line is busy, the subscriber will hear a special
announcement and the DMS will continue to monitor the called number.
When the number is idle again the subscriber will receive a special ring on
their phone or a tone if they are on another call. When the subscriber picks up
the phone the connection is made. This service is limited to calls within the
LATA.
Automatic Line (Hotline) Directs the line to automatically call a preassigned number when a line user
lifts the handset.
Automatic Recall Allows the subscriber to automatically place a call to the last number that tried
to call them. This allows the subscriber to easily return missed calls. When
activated, if the line is busy, the subscriber will hear a special announcement
and the DMS will continue to monitor the called number. When the number is
idle again the subscriber will receive a special ring on their phone or a tone if
they are on another call. When the subscriber picks up the phone the
connection is made. This service is limited to calls within the LATA.
* As of April 1, 2007, this product will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 93 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.5 Business Services Premium Basic Business Line Service (Cont'd)
4.15.5.A Feature Definitions (cont’d)
Call Forward Busy Allows a Business line user to arrange that when a line is busy incoming
calls are automatically diverted to another number or a voice mail box.
Call Forward No Answer Ring
Select (Subscriber Programmable
Ringing)
Allows the subscriber with the Call Forward No Answer option to
program the number of rings before a call is forwarded. The subscriber
dials an access code, receives a special dial tone, and enters the desired
number of rings, from two to nine. A confirmation tone is provided if
the operation is successful, and from this point on any incoming call
that is unanswered is forwarded after the newly specified number of
rings. The new ringing time-out value stays in effect until it is changed.
Call Forward No Answer Allows a Business line user to arrange that when a line is unanswered,
incoming calls are automatically diverted to another number or a voice
mail box after a predetermined number of ring cycles.
Call Forward Variable Allows a Business line user to divert (forward) all calls to the number to
another dialable number. The feature is activated or deactivated by the
line user from the phone connected to the line.
Call Forwarding of Call Waiting
Calls
This service provides the capability to forward unanswered waiting calls
to a subscriber-designated number by using the combined call
treatments of Call Waiting and Call Forward No Answer. An incoming
call to a busy line first receives standard call waiting treatment in which
the called party hears an audible tone and the calling party hears audible
ringing. If the call is not answered after a period of time that is equal to
the time-out value of Call Forward No Answer, the incoming call is
given Call Forward No Answer treatment and is forwarded to a
subscriber-designated DN.
Call Transfer When the Call Transfer subscriber receives an incoming call the call can
be transferred to another location. Call Transfer is activated by entering
a transfer access code followed by the transfer-to DN. The telephone
where the call was first received is then placed on-hook, freeing the line
for incoming and outgoing calls. All calls, whether originating or
terminating, can be transferred.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 94 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.5 Business Services Premium Basic Business Line Service (Cont'd)
4.15.5.A Feature Definitions (cont’d)
Call Waiting with Cancel Call
Waiting
Provides a call waiting tone to a line already engaged in a call when
another incoming call attempts to call the number. The user has three
options when alerted to the second call:
4) Ignore the call
5) Terminate the current call and answer the waiting call
6) Put the call on hold using the receiver/flash hook and answer
the second call and alternate between the two calls.
Cancel Call Waiting allows the station user, prior to establishing a call
to deactivate Call Waiting on a per-call basis by dialing an activation
code. During the call no Call Waiting tone interruptions will be heard.
Caller ID Blocking- Per Call This feature allows the customer to block delivery of their Caller ID to
the number they are calling.
Caller ID Name and Number Adds the display of the calling party's name to Calling Number
Delivery.
Caller ID Number Only Identifies the 10-digit telephone number of the calling party so the
Business Line can determine whether or not to answer the call. This
feature also provides the date and time of the call. The subscriber must
have a telephone with a display device to be able to view the Calling
number.
Caller ID per Line Blocking
Blocks the transmission of the calling line number to the distant party as
the default condition unless the user dials an activation code prior to a
call that sends the calling number information for that call. Once the call
is complete, the default send or suppress value is reinstated.
Distinctive Ringing/Call Waiting With this service, incoming calls from up to 12 DNs (DMS-100) can be
automatically identified by distinctive ringing. A distinctive ringing
pattern (short-long-short for the DMS-100) accompanies incoming calls
from the designated DNs. If a subscriber is engaged in conversation and
a call from one of the designated DNs arrives, a distinctive call waiting
tone (short-long-short) accompanies the incoming call. Calls from all
other DNs ring normally.
DMS or DMS 100 Company switching equipment.
DN Directory Numbers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 95 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.5 Business Services Premium Basic Business Line Service (Cont'd)
4.15.1.A Feature Definitions (cont’d)
Hunting When an incoming call is placed to a busy line the Hunting feature
allows the system to search for an idle line within a preassigned group
of lines. There are two hunting types that will be offered that determine
how the system searches for an idle line.
Sequential Hunt - the system only searches the line starting with the
number dialed in the assigned sequence. Lines in the Hunt group
preceding the number dialed will not be checked for idle status. Lines in
the hunt group do not have to be in numerical order.
Circular Hunt- the system searches every line in the preassigned group,
starting with the number dialed, in the order assigned for an idle line. If
none is found a busy signal is sent to the incoming call. Lines in the
hunt group do not have to be in numerical order.
Remote Access to Call Forwarding From any phone anywhere a subscriber can forward their number to
another number. Call Forward Remote Activation (CFRA) can be
accessed from any DTMF telephone simply by dialing an access code
and a personal identification number (PIN). If Call Forward is already in
effect, the forward-to number can be changed by dialing the access
code, the PIN, and the new forward-to destination.
Selective Call Acceptance Allows the subscriber to set up a list of up to 12 DNs in the DMS
indicating numbers that should always be able to call the subscriber.
When activated, only callers on this list will be connected to the
subscriber's line. All other callers hear an announcement.
Selective Call Forwarding Selective Call Forwarding (SCF) allows subscribers to ensure that
selected calls reach them when they are away from the office. Incoming
calls from up to 12 DNs can be forwarded to another location.
Calls from DNs that are not on the SCF list can be picked up at the
office—or receive whatever treatment the subscriber has arranged, such
as answering machine or voice mail. If the SCF destination is busy, the
originator will receive busy tone.
Selective Call Rejection Allows the subscriber to set up a list of up to 12 DNs in the DMS
indicating telephone numbers from which the subscriber does not wish
to receive calls. When activated a number on the list that tries to call
will hear an announcement and will not be connected.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 96 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.5 Business Services Premium Basic Business Line Service (Cont'd)
4.15.5.A Feature Definitions (cont’d)
Simultaneous Ring (SimRing) Enables up to five Directory Numbers (DNs) to ring simultaneously
whenever there is a call to a Pilot DN (PDN). The PDN can be any
DMS Business line that has subscribed to this service. The PDN and up
to four non-pilot DNs can be included in a SimRing group. The phone
in the SimRing group that goes off-hook first receives the call.
Speed Calling 30 Allows users to program their phone to dial frequently dialed numbers
from a speed call list with only two or three key presses. This variation
allows the user to store up to 30 telephone numbers to their speed call
list.
Speed Calling 8 Allows users to program their phone to dial frequently dialed numbers
from a speed call list with only two or three key presses. This variation
allows the user to store up to 8 telephone numbers to their speed call
list.
Three Way Calling Allows a station to include a third party on a call. If the originator
disconnects from the call the 3-Way call is ended, unless the originator's
Business Line has Call Transfer in which case the remaining two callers
are joined. The originator is billed for all toll or usage charges.
Touchtone DTMF dialing using a phone with pushbuttons.
White Pages Directory Listing and
Yellow Pages listing
Each business line is entitled to a free White pages and Yellow Pages
listing in the local telephone directory.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 97 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.5 Business Services Premium Basic Business Line Service (Cont'd)
4.15.5.B Standard Features
Business Services Premium Basic Business Line Service include the following standard
attributes at no additional charge:
Touchtone
One White Pages Directory Listing
One Yellow Pages Directory Listing
911 Access
Caller ID Blocking- Per Call
Blocking Restrictions- Business Services Premium Basic Business Line Service come
standard with all Caller Paid Service, 500 and 900 area codes blocked. The additional
blocking options listed below are available upon request for no additional charge. Option
group B constitutes the default Blocking Option.
Option A No blocking
Option B Block 976-like, 500, 976, 900 area codes
Option C Block 976-like, 500, 976, 900, 01, 011 codes
Option D Block 976-like, 500, 976, 900, 01, 011, DA
Option E
Block 976-like, 500, 976, 900, 01, 011, DA, InterLata,
International
Option F
Block 976-like, 500, 976, 900, 01, 011, DA, InterLata,
International, IntraLATA
Option G Block 976-like, 500, 976, 900, 0+
Option H Block 976-like, 500, 976, 900, 0
Option J Block all
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 98 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.5 Business Services Premium Basic Business Line Service (Cont'd)
4.15.5.C Optional Features
A La Carte Optional Features
Feature MRC NRC
Anonymous Call Rejection $2.00 $5.00
Automatic Call Back (Last Call Return) 4.00 5.00
Automatic Line (Hotline) 2.00 5.00
Repeat Dialing (Automatic Recall) 4.00 5.00
Call Forward Busy 3.00 5.00
Call Forward No Answer 3.00 5.00
Call Forward No Answer Ring Select 3.00 5.00
Call Forward Variable 3.00 5.00
Call Forwarding of Call Waiting Calls 3.00 5.00
Call Transfer with Consultation Hold 9.00 5.00
Call Waiting with Cancel Call Waiting 3.00 5.00
Caller ID Name & Number 6.00 5.00
Caller ID Number Only 6.00 5.00
Caller ID Per Line Blocking NC NC
Distinctive Ringing/ Call Waiting 1.00 5.00
Hunting (Circular or Sequential) 0.40 5.00
Remote Access to Call Forwarding 1.00 5.00
Selective Call Acceptance 4.00 5.00
Selective Call Forwarding 4.00 5.00
Selective Call Rejection 4.00 5.00
Simultaneous Ring 5.00 10.00
Speed Calling 30 5.00 5.00
Speed Calling 8 3.00 5.00
Three Way Calling with Consultation Hold 3.00 5.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 99 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.5 Business Services Premium Basic Business Line Service (Cont'd)
4.15.5.C Optional Features
Optional Feature Packages
Packages Features Included Monthly
Recurring
Charge
Non-recurring
Charge
2 feature
package
Three Way Calling and
Call Forward Variable
5.70 10.00
3 feature
package
Three Way Calling, Call
Forward Variable, and
Call Transfer
13.50 15.00
4 feature
package
Call Forward Busy, Call
Forward Don't Answer,
Three Way Calling and
Call Transfer
15.30 20.00
5 feature
package
Call Forward Busy, Call
Forward Don't Answer,
Three Way Calling, Call
Transfer and Caller ID
Name and Number
19.20 25.00
6 feature
package
Call Forward Busy, Call
Forward Don't Answer,
Three Way Calling, Call
Transfer, Caller ID
Name and Number and
Remote Access to Call
Forwarding
18.75 30.00
Due to network turn up and testing requirements in all Company Switches, features listed below may not be
available at time of Service Activation.
Anonymous Call Rejection
Automatic Call Back
Distinctive Ringing/Call Waiting
Selective Call Forwarding
Selective Call Acceptance
Selective Call Rejection
Automatic Recall
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 100 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: October 1, 2017
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.5 Business Services Premium Basic Business Line Service (Cont'd)
4.15.5.D Business Services Premium Basic Business Line Rates and Charges
Business Services Premium Basic Business Line Customers will be charged Non-
Recurring Charges, Monthly Recurrng Charges and Miscellaneous Charges as listed
below. Applicable Usage Charges are listed in section 4.15.4 of this document.
4.15.5.D.(1) Monthly Recurring Charge
Per line charges:
Pacific Bell Verizon Roseville
Territory Territory Territory
1 Year Term $36.16 $46.83 $38.31
2 Year Term $31.91 $42.57 $36.16
3 Year Term $31.91 $42.57 $34.05
4.15.5.D.(2) Non-recurring Charge
Per line charges:
Pacific Bell Verizon Roseville
Territory Territory Territory
1 Year Term $57.00 $30.00 $64.00
2 Year Term 57.00 30.00 32.00
3 Year Term 57.00 28.00 32.00
See Section 1.10 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 101 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.6 Small Business Premium Basic Business Line II Service
Small Business Premium Basic Business Line II Service is available to those customers who
subscribe to this service as the only local exchange service from the Company. This service
provides basic access service and supplies a single, voice-grade communications channel for
single line telephones, key telephone systems, modems and other devices needing access to the
public switched telephone network (PSTN). This service includes the following features: 3-Way
Calling, Call Transfer, Caller ID Name & Number, Call Forwarding Variable, Call Forwarding
Busy, Call Forwarding No Answer, and Sequential Hunting. Small Business Premium Basic
Business Line II Customers will be charged a Non- Recurring Charge (NRC), a Monthly
Recurring Charge (MRC) as specified below; and Usage Charges listed in section 4.15.4 of this
document. Customers must commit to a minimum one year term of Service.
4.15.6.A Feature Definitions
911 Access When the customer dials 911 they will be routed to the appropriate PSAP
(Primary Service Access Point).
Anonymous Call Rejection This feature allows subscribers with or without Calling Number Delivery
and/or Calling Name Delivery to reject calls for which calling name/number
display information has been intentionally blocked. Only calls for which the
information has been blocked are rejected. If the display information is not
available due to network restrictions or other reasons, the receiving customer
premises equipment (telephone or adjunct)-if equipped-is presented with a
message to indicate the unavailability of the calling information. Rejected
calls are sent to a service provider announcement. An operator in case of
emergency can override Anonymous Call Rejection.
Automatic Call Back The subscriber can automatically place a call to the last number they dialed
without having to redial the full number, whether the call was answered,
unanswered or busy. The number last called is rung again if the line is idle and
the call goes through. If the line is busy, the subscriber will hear a special
announcement and the DMS will continue to monitor the called number.
When the number is idle again the subscriber will receive a special ring on
their phone or a tone if they are on another call. When the subscriber picks up
the phone the connection is made. This service is limited to calls within the
LATA.
Automatic Line (Hotline) Directs the line to automatically call a preassigned number when a line user
lifts the handset.
Automatic Recall Allows the subscriber to automatically place a call to the last number that tried
to call them. This allows the subscriber to easily return missed calls. When
activated, if the line is busy, the subscriber will hear a special announcement
and the DMS will continue to monitor the called number. When the number is
idle again the subscriber will receive a special ring on their phone or a tone if
they are on another call. When the subscriber picks up the phone the
connection is made. This service is limited to calls within the LATA.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 102 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.6 Small Business Premium Basic Business Line II Service
4.15.6.A Feature Definitions (cont’d)
Call Forward Busy Allows a Business line user to arrange that when a line is busy incoming
calls are automatically diverted to another number or a voice mail box.
Call Forward No Answer Ring
Select (Subscriber Programmable
Ringing)
Allows the subscriber with the Call Forward No Answer option to
program the number of rings before a call is forwarded. The subscriber
dials an access code, receives a special dial tone, and enters the desired
number of rings, from two to nine. A confirmation tone is provided if
the operation is successful, and from this point on any incoming call
that is unanswered is forwarded after the newly specified number of
rings. The new ringing time-out value stays in effect until it is changed.
Call Forward No Answer Allows a Business line user to arrange that when a line is unanswered,
incoming calls are automatically diverted to another number or a voice
mail box after a predetermined number of ring cycles.
Call Forward Variable Allows a Business line user to divert (forward) all calls to the number to
another dialable number. The feature is activated or deactivated by the
line user from the phone connected to the line.
Call Forwarding of Call Waiting
Calls
This service provides the capability to forward unanswered waiting calls
to a subscriber-designated number by using the combined call
treatments of Call Waiting and Call Forward No Answer. An incoming
call to a busy line first receives standard call waiting treatment in which
the called party hears an audible tone and the calling party hears audible
ringing. If the call is not answered after a period of time that is equal to
the time-out value of Call Forward No Answer, the incoming call is
given Call Forward No Answer treatment and is forwarded to a
subscriber-designated DN.
Call Transfer When the Call Transfer subscriber receives an incoming call the call can
be transferred to another location. Call Transfer is activated by entering
a transfer access code followed by the transfer-to DN. The telephone
where the call was first received is then placed on-hook, freeing the line
for incoming and outgoing calls. All calls, whether originating or
terminating, can be transferred.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 103 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.6 Small Business Premium Basic Business Line II Service
4.15.6.A Feature Definitions (cont’d)
Call Waiting with Cancel Call
Waiting
Provides a call waiting tone to a line already engaged in a call when
another incoming call attempts to call the number. The user has three
options when alerted to the second call:
7) Ignore the call
8) Terminate the current call and answer the waiting call
9) Put the call on hold using the receiver/flash hook and answer
the second call and alternate between the two calls.
Cancel Call Waiting allows the station user, prior to establishing a call
to deactivate Call Waiting on a per-call basis by dialing an activation
code. During the call no Call Waiting tone interruptions will be heard.
Caller ID Blocking- Per Call This feature allows the customer to block delivery of their Caller ID to
the number they are calling.
Caller ID Name and Number Adds the display of the calling party's name to Calling Number
Delivery.
Caller ID Number Only Identifies the 10-digit telephone number of the calling party so the
Business Line can determine whether or not to answer the call. This
feature also provides the date and time of the call. The subscriber must
have a telephone with a display device to be able to view the Calling
number.
Caller ID per Line Blocking
Blocks the transmission of the calling line number to the distant party as
the default condition unless the user dials an activation code prior to a
call that sends the calling number information for that call. Once the call
is complete, the default send or suppress value is reinstated.
Distinctive Ringing/Call Waiting With this service, incoming calls from up to 12 DNs (DMS-100) can be
automatically identified by distinctive ringing. A distinctive ringing
pattern (short-long-short for the DMS-100) accompanies incoming calls
from the designated DNs. If a subscriber is engaged in conversation and
a call from one of the designated DNs arrives, a distinctive call waiting
tone (short-long-short) accompanies the incoming call. Calls from all
other DNs ring normally.
DMS or DMS 100 Company switching equipment.
DN Directory Numbers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 104 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.6 Small Business Premium Basic Business Line II Service
4.15.6.A Feature Definitions (cont’d)
Hunting When an incoming call is placed to a busy line the Hunting feature
allows the system to search for an idle line within a preassigned group
of lines. There are two hunting types that will be offered that determine
how the system searches for an idle line.
Sequential Hunt - the system only searches the line starting with the
number dialed in the assigned sequence. Lines in the Hunt group
preceding the number dialed will not be checked for idle status. Lines in
the hunt group do not have to be in numerical order.
Circular Hunt- the system searches every line in the preassigned group,
starting with the number dialed, in the order assigned for an idle line. If
none is found a busy signal is sent to the incoming call. Lines in the
hunt group do not have to be in numerical order.
Remote Access to Call Forwarding From any phone anywhere a subscriber can forward their number to
another number. Call Forward Remote Activation (CFRA) can be
accessed from any DTMF telephone simply by dialing an access code
and a personal identification number (PIN). If Call Forward is already in
effect, the forward-to number can be changed by dialing the access
code, the PIN, and the new forward-to destination.
Selective Call Acceptance Allows the subscriber to set up a list of up to 12 DNs in the DMS
indicating numbers that should always be able to call the subscriber.
When activated, only callers on this list will be connected to the
subscriber's line. All other callers hear an announcement.
Selective Call Forwarding Selective Call Forwarding (SCF) allows subscribers to ensure that
selected calls reach them when they are away from the office. Incoming
calls from up to 12 DNs can be forwarded to another location.
Calls from DNs that are not on the SCF list can be picked up at the
office—or receive whatever treatment the subscriber has arranged, such
as answering machine or voice mail. If the SCF destination is busy, the
originator will receive busy tone.
Selective Call Rejection Allows the subscriber to set up a list of up to 12 DNs in the DMS
indicating telephone numbers from which the subscriber does not wish
to receive calls. When activated a number on the list that tries to call
will hear an announcement and will not be connected.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 105 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.6 Small Business Premium Basic Business Line II Service
4.15.6.A Feature Definitions (cont’d)
Simultaneous Ring (SimRing) Enables up to five Directory Numbers (DNs) to ring simultaneously
whenever there is a call to a Pilot DN (PDN). The PDN can be any
DMS Business line that has subscribed to this service. The PDN and up
to four non-pilot DNs can be included in a SimRing group. The phone
in the SimRing group that goes off-hook first receives the call.
Speed Calling 30 Allows users to program their phone to dial frequently dialed numbers
from a speed call list with only two or three key presses. This variation
allows the user to store up to 30 telephone numbers to their speed call
list.
Speed Calling 8 Allows users to program their phone to dial frequently dialed numbers
from a speed call list with only two or three key presses. This variation
allows the user to store up to 8 telephone numbers to their speed call
list.
Three Way Calling Allows a station to include a third party on a call. If the originator
disconnects from the call the 3-Way call is ended, unless the originator's
Business Line has Call Transfer in which case the remaining two callers
are joined. The originator is billed for all toll or usage charges.
Touchtone DTMF dialing using a phone with pushbuttons.
White Pages Directory Listing and
Yellow Pages listing
Each business line is entitled to a free White pages and Yellow Pages
listing in the local telephone directory.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 106 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.6 Small Business Premium Basic Business Line II Service
4.15.6.B Standard Features
Small Business Premium Basic Business Line II Service include the following standard
attributes at no additional charge:
Touchtone
One White Pages Directory Listing
One Yellow Pages Directory Listing
911 Access
Caller ID Blocking- Per Call
Blocking Restrictions- Small Business Premium Basic Business Line II Service come
standard with all Caller Paid Service, 500 and 900 area codes blocked. The additional
blocking options listed below are available upon request for no additional charge. Option
group B constitutes the default Blocking Option.
Option A No blocking
Option B Block 976-like, 500, 976, 900 area codes
Option C Block 976-like, 500, 976, 900, 01, 011 codes
Option D Block 976-like, 500, 976, 900, 01, 011, DA
Option E
Block 976-like, 500, 976, 900, 01, 011, DA, InterLata,
International
Option F
Block 976-like, 500, 976, 900, 01, 011, DA, InterLata,
International, IntraLATA
Option G Block 976-like, 500, 976, 900, 0+
Option H Block 976-like, 500, 976, 900, 0
Option J Block all
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 107 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.6 Small Business Premium Basic Business Line II Service
4.15.6.C Optional Features
A La Carte Optional Features
Feature MRC NRC
Anonymous Call Rejection $2.00 $5.00
Automatic Call Back (Last Call Return) 4.00 5.00
Automatic Line (Hotline) 2.00 5.00
Repeat Dialing (Automatic Recall) 4.00 5.00
Call Forward No Answer Ring Select 3.00 5.00
Call Forwarding of Call Waiting Calls 3.00 5.00
Call Waiting with Cancel Call Waiting 3.00 5.00
Caller ID Per Line Blocking NC NC
Distinctive Ringing/ Call Waiting 1.00 5.00
Hunting (Circular) 0.40 5.00
Remote Access to Call Forwarding 1.00 5.00
Selective Call Acceptance 4.00 5.00
Selective Call Forwarding 4.00 5.00
Selective Call Rejection 4.00 5.00
Simultaneous Ring 5.00 10.00
Speed Calling 30 5.00 5.00
Speed Calling 8 3.00 5.00
Due to network turn up and testing requirements in all Company Switches, features listed below
may not be available at time of Service Activation.
Anonymous Call Rejection
Automatic Call Back
Distinctive Ringing/Call Waiting
Selective Call Forwarding
Selective Call Acceptance
Selective Call Rejection
Automatic Recall
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 108 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: October 1, 2017
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.6 Small Business Premium Basic Business Line II Service
4.15.6.D Small Business Premium Basic Business Line II Rates and Charges
Small Business Premium Basic Business Line II Customers will be charged Non-
Recurring Charges, Monthly Recurring Charges and Miscellaneous Charges as listed
below. Applicable Usage Charges are listed in section 4.15.4 of this document.
4.15.6.D.(1) Monthly Recurring Charge
Customers with 1-3 lines, per line charges:
Pacific Bell Verizon Roseville
Territory Territory Territory
1 Year Term $36.16 $46.83 $38.31
2 Year Term $31.91 $42.57 $36.16
3 Year Term $31.91 $42.57 $34.05
Customers with 4 or more lines, per line charges:
Pacific Bell Verizon Roseville
Territory Territory Territory
1 Year Term $36.16 $46.83 $38.31
2 Year Term $31.91 $42.57 $36.16
3 Year Term $31.91 $42.57 $34.05
4.15.6.D.(2) Non-recurring Charge
Per line charges:
Pacific Bell Verizon Roseville
Territory Territory Territory
1 Year Term $57.00 $30.00 $64.00
2 Year Term 57.00 30.00 32.00
3 Year Term 57.00 28.00 32.00
See Section 1.10 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 109 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.7 Business Services Premium Basic Business Line II Service
Business Services Premium Basic Business Line II Service is available to those customers who
subscribe to other non-Basic Business Line services from the Company. This service provides
basic access service and supplies a single, voice-grade communications channel for single line
telephones, key telephone systems, modems and other devices needing access to the public
switched telephone network (PSTN). This service includes the following features: 3-Way
Calling, Call Transfer, Caller ID Name & Number, Call Forwarding Variable, Call Forwarding
Busy, Call Forwarding No Answer, and Sequential Hunting. Business Services Premium Basic
Business Line II Customers will be charged a Non- Recurring Charge (NRC), a Monthly
Recurring Charge (MRC) as specified below; and Usage Charges listed in section 4.15.4 of this
document. Customers must commit to a minimum one year term of Service.
4.15.7.A Feature Definitions
911 Access When the customer dials 911 they will be routed to the appropriate PSAP
(Primary Service Access Point).
Anonymous Call Rejection This feature allows subscribers with or without Calling Number Delivery
and/or Calling Name Delivery to reject calls for which calling name/number
display information has been intentionally blocked. Only calls for which the
information has been blocked are rejected. If the display information is not
available due to network restrictions or other reasons, the receiving customer
premises equipment (telephone or adjunct)-if equipped-is presented with a
message to indicate the unavailability of the calling information. Rejected
calls are sent to a service provider announcement. An operator in case of
emergency can override Anonymous Call Rejection.
Automatic Call Back The subscriber can automatically place a call to the last number they dialed
without having to redial the full number, whether the call was answered,
unanswered or busy. The number last called is rung again if the line is idle and
the call goes through. If the line is busy, the subscriber will hear a special
announcement and the DMS will continue to monitor the called number.
When the number is idle again the subscriber will receive a special ring on
their phone or a tone if they are on another call. When the subscriber picks up
the phone the connection is made. This service is limited to calls within the
LATA.
Automatic Line (Hotline) Directs the line to automatically call a preassigned number when a line user
lifts the handset.
Automatic Recall Allows the subscriber to automatically place a call to the last number that tried
to call them. This allows the subscriber to easily return missed calls. When
activated, if the line is busy, the subscriber will hear a special announcement
and the DMS will continue to monitor the called number. When the number is
idle again the subscriber will receive a special ring on their phone or a tone if
they are on another call. When the subscriber picks up the phone the
connection is made. This service is limited to calls within the LATA.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 110 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.7 Business Services Premium Basic Business Line II Service
4.15.6.A Feature Definitions (cont’d)
Call Forward Busy Allows a Business line user to arrange that when a line is busy incoming
calls are automatically diverted to another number or a voice mail box.
Call Forward No Answer Ring
Select (Subscriber Programmable
Ringing)
Allows the subscriber with the Call Forward No Answer option to
program the number of rings before a call is forwarded. The subscriber
dials an access code, receives a special dial tone, and enters the desired
number of rings, from two to nine. A confirmation tone is provided if
the operation is successful, and from this point on any incoming call
that is unanswered is forwarded after the newly specified number of
rings. The new ringing time-out value stays in effect until it is changed.
Call Forward No Answer Allows a Business line user to arrange that when a line is unanswered,
incoming calls are automatically diverted to another number or a voice
mail box after a predetermined number of ring cycles.
Call Forward Variable Allows a Business line user to divert (forward) all calls to the number to
another dialable number. The feature is activated or deactivated by the
line user from the phone connected to the line.
Call Forwarding of Call Waiting
Calls
This service provides the capability to forward unanswered waiting calls
to a subscriber-designated number by using the combined call
treatments of Call Waiting and Call Forward No Answer. An incoming
call to a busy line first receives standard call waiting treatment in which
the called party hears an audible tone and the calling party hears audible
ringing. If the call is not answered after a period of time that is equal to
the time-out value of Call Forward No Answer, the incoming call is
given Call Forward No Answer treatment and is forwarded to a
subscriber-designated DN.
Call Transfer When the Call Transfer subscriber receives an incoming call the call can
be transferred to another location. Call Transfer is activated by entering
a transfer access code followed by the transfer-to DN. The telephone
where the call was first received is then placed on-hook, freeing the line
for incoming and outgoing calls. All calls, whether originating or
terminating, can be transferred.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 111 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.7 Business Services Premium Basic Business Line II Service
4.15.7.A Feature Definitions (cont’d)
Call Waiting with Cancel Call
Waiting
Provides a call waiting tone to a line already engaged in a call when
another incoming call attempts to call the number. The user has three
options when alerted to the second call:
10) Ignore the call
11) Terminate the current call and answer the waiting call
12) Put the call on hold using the receiver/flash hook and answer
the second call and alternate between the two calls.
Cancel Call Waiting allows the station user, prior to establishing a call
to deactivate Call Waiting on a per-call basis by dialing an activation
code. During the call no Call Waiting tone interruptions will be heard.
Caller ID Blocking- Per Call This feature allows the customer to block delivery of their Caller ID to
the number they are calling.
Caller ID Name and Number Adds the display of the calling party's name to Calling Number
Delivery.
Caller ID Number Only Identifies the 10-digit telephone number of the calling party so the
Business Line can determine whether or not to answer the call. This
feature also provides the date and time of the call. The subscriber must
have a telephone with a display device to be able to view the Calling
number.
Caller ID per Line Blocking
Blocks the transmission of the calling line number to the distant party as
the default condition unless the user dials an activation code prior to a
call that sends the calling number information for that call. Once the call
is complete, the default send or suppress value is reinstated.
Distinctive Ringing/Call Waiting With this service, incoming calls from up to 12 DNs (DMS-100) can be
automatically identified by distinctive ringing. A distinctive ringing
pattern (short-long-short for the DMS-100) accompanies incoming calls
from the designated DNs. If a subscriber is engaged in conversation and
a call from one of the designated DNs arrives, a distinctive call waiting
tone (short-long-short) accompanies the incoming call. Calls from all
other DNs ring normally.
DMS or DMS 100 Company switching equipment.
DN Directory Numbers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 112 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.7 Business Services Premium Basic Business Line II Service
4.15.7.A Feature Definitions (cont’d)
Hunting When an incoming call is placed to a busy line the Hunting feature
allows the system to search for an idle line within a preassigned group
of lines. There are two hunting types that will be offered that determine
how the system searches for an idle line.
Sequential Hunt - the system only searches the line starting with the
number dialed in the assigned sequence. Lines in the Hunt group
preceding the number dialed will not be checked for idle status. Lines in
the hunt group do not have to be in numerical order.
Circular Hunt- the system searches every line in the preassigned group,
starting with the number dialed, in the order assigned for an idle line. If
none is found a busy signal is sent to the incoming call. Lines in the
hunt group do not have to be in numerical order.
Remote Access to Call Forwarding From any phone anywhere a subscriber can forward their number to
another number. Call Forward Remote Activation (CFRA) can be
accessed from any DTMF telephone simply by dialing an access code
and a personal identification number (PIN). If Call Forward is already in
effect, the forward-to number can be changed by dialing the access
code, the PIN, and the new forward-to destination.
Selective Call Acceptance Allows the subscriber to set up a list of up to 12 DNs in the DMS
indicating numbers that should always be able to call the subscriber.
When activated, only callers on this list will be connected to the
subscriber's line. All other callers hear an announcement.
Selective Call Forwarding Selective Call Forwarding (SCF) allows subscribers to ensure that
selected calls reach them when they are away from the office. Incoming
calls from up to 12 DNs can be forwarded to another location.
Calls from DNs that are not on the SCF list can be picked up at the
office—or receive whatever treatment the subscriber has arranged, such
as answering machine or voice mail. If the SCF destination is busy, the
originator will receive busy tone.
Selective Call Rejection Allows the subscriber to set up a list of up to 12 DNs in the DMS
indicating telephone numbers from which the subscriber does not wish
to receive calls. When activated a number on the list that tries to call
will hear an announcement and will not be connected.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 113 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.7 Business Services Premium Basic Business Line II Service
4.15.7.A Feature Definitions (cont’d)
Simultaneous Ring (SimRing) Enables up to five Directory Numbers (DNs) to ring simultaneously
whenever there is a call to a Pilot DN (PDN). The PDN can be any
DMS Business line that has subscribed to this service. The PDN and up
to four non-pilot DNs can be included in a SimRing group. The phone
in the SimRing group that goes off-hook first receives the call.
Speed Calling 30 Allows users to program their phone to dial frequently dialed numbers
from a speed call list with only two or three key presses. This variation
allows the user to store up to 30 telephone numbers to their speed call
list.
Speed Calling 8 Allows users to program their phone to dial frequently dialed numbers
from a speed call list with only two or three key presses. This variation
allows the user to store up to 8 telephone numbers to their speed call
list.
Three Way Calling Allows a station to include a third party on a call. If the originator
disconnects from the call the 3-Way call is ended, unless the originator's
Business Line has Call Transfer in which case the remaining two callers
are joined. The originator is billed for all toll or usage charges.
Touchtone DTMF dialing using a phone with pushbuttons.
White Pages Directory Listing and
Yellow Pages listing
Each business line is entitled to a free White pages and Yellow Pages
listing in the local telephone directory.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 114 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.7 Business Services Premium Basic Business Line II Service
4.15.7.B Standard Features
Business Services Premium Basic Business Line II Service include the following
standard attributes at no additional charge:
Touchtone
One White Pages Directory Listing
One Yellow Pages Directory Listing
911 Access
Caller ID Blocking- Per Call
Blocking Restrictions- Business Services Premium Basic Business Line II Service come
standard with all Caller Paid Service, 500 and 900 area codes blocked. The additional
blocking options listed below are available upon request for no additional charge. Option
group B constitutes the default Blocking Option.
Option A No blocking
Option B Block 976-like, 500, 976, 900 area codes
Option C Block 976-like, 500, 976, 900, 01, 011 codes
Option D Block 976-like, 500, 976, 900, 01, 011, DA
Option E
Block 976-like, 500, 976, 900, 01, 011, DA, InterLata,
International
Option F
Block 976-like, 500, 976, 900, 01, 011, DA, InterLata,
International, IntraLATA
Option G Block 976-like, 500, 976, 900, 0+
Option H Block 976-like, 500, 976, 900, 0
Option J Block all
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 115 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.7 Business Services Premium Basic Business Line II Service
4.15.7.C Optional Features
A La Carte Optional Features
Feature MRC NRC
Anonymous Call Rejection $2.00 $5.00
Automatic Call Back (Last Call Return) 4.00 5.00
Automatic Line (Hotline) 2.00 5.00
Repeat Dialing (Automatic Recall) 4.00 5.00
Call Forward No Answer Ring Select 3.00 5.00
Call Forwarding of Call Waiting Calls 3.00 5.00
Call Waiting with Cancel Call Waiting 3.00 5.00
Caller ID Per Line Blocking NC NC
Distinctive Ringing/ Call Waiting 1.00 5.00
Hunting (Circular) 0.40 5.00
Remote Access to Call Forwarding 1.00 5.00
Selective Call Acceptance 4.00 5.00
Selective Call Forwarding 4.00 5.00
Selective Call Rejection 4.00 5.00
Simultaneous Ring 5.00 10.00
Speed Calling 30 5.00 5.00
Speed Calling 8 3.00 5.00
Due to network turn up and testing requirements in all Company Switches, features listed
below may not be available at time of Service Activation.
Anonymous Call Rejection
Automatic Call Back
Distinctive Ringing/Call Waiting
Selective Call Forwarding
Selective Call Acceptance
Selective Call Rejection
Automatic Recall
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 116 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: October 1, 2017
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.15 XO Premium Line/Trunk Service
4.15.7 Business Services Premium Basic Business Line II Service
4.15.7.D Business Services Premium Basic Business Line II Rates and Charges
Business Services Premium Basic Business Line II Customers will be charged Non-
Recurring Charges, Monthly Recurring Charges and Miscellaneous Charges as listed
below. Applicable Usage Charges are listed in section 4.15.4 of this document.
4.15.7.D.(1) Monthly Recurring Charge
Per line charges:
Pacific Bell Verizon Roseville
Territory Territory Territory
1 Year Term $36.16 $46.83 $38.31
2 Year Term $31.91 $42.57 $36.16
3 Year Term $31.91 $42.57 $34.05
4.15.7.D.(2) Non-recurring Charge
Per line charges:
Pacific Bell Verizon Roseville
Territory Territory Territory
1 Year Term $57.00 $30.00 $64.00
2 Year Term 57.00 30.00 32.00
3 Year Term 57.00 28.00 32.00
See Section 1.10 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 117 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.16. XO Multi-Rate PRI Service
4.16.1 On-Net Rates
On-Net rates apply to those Customers receiving XO Multi-Rate PRI Service that is provided
exclusively over XO facilities and not over the facilities of another carrier.
Rates vary depending on the quantity of PRIs or Inbound T-1s Customer orders and
Customers minimum term commitment for this Service.
1) Monthly Recurring Charges
Number of PRIs
or Inbound T-1s
Month-to-Month 1 Year Term 2 Year Term 3 Year Term
1-27 $900 $700 $600 $500
28+ $850 $650 $550 $450
2) Monthly Recurring Multiple Rate Center Charge
This charge applies when XO Multi-Rate PRI Service is provided to Customer in more than
one rate center and applies on a per rate center basis. Customers receiving single rate
center inbound PRIs are not subject to this monthly recurring charge.
Month-to-Month 1 Year Term 2 Year Term 3 Year Term
Charge per Rate Center $10 $10 $5 $5
3) Non-Recurring Charges
Month-to-Month 1 Year Term 2 Year Term 3 Year Term
Charge per PRI or
Inbound T-1
$480 $480 $240 No Charge
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 118 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.16 XO Multi-Rate PRI Service (cont’d)
(B) Off-Net Rates
Off-Net rates apply to those Customers receiving XO Multi-Rate PRI Service that is provided
over the facilities of another carrier. XO facilities may be used in combination with another
carrier’s facilities to provide this service. Rates vary depending on the quantity of PRIs or
Inbound T-1s Customer orders and Customers minimum term commitment for this Service.
1) Monthly Recurring Charges
Number of PRIs or
Inbound T-1s
Month-to-Month 1 Year Term 2 Year Term 3 Year Term
1-27 $900 $850 $800 $700
28+ $900 $800 $750 $650
2) Monthly Recurring Multiple Rate Center Charge
This charge applies when XO Multi-Rate PRI Service is provided to Customer in more than
one rate center and applies on a per rate center basis. Customers receiving single rate center
inbound PRIs are not subject to this monthly recurring charge.
Month-to-Month 1 Year Term 2 Year Term 3 Year Term
Charge per Rate Center $50 $10 $10 $10
3) Non-Recurring Charges
Month-to-Month 1 Year Term 2 Year Term 3 Year Term
Charge per PRI or
Inbound T-1
$480 $480 $240 No Charge
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 119 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.17 XO Inbound PRI Service
4.17.1 Rates
With each Monthly Recurring Charge (MRC) Customer is provided with only one number for one
rate center. Customer can receive up to two rate centers at no additional MRC. Rate centers are
ILEC defined rate centers in each state. Additional rate centers, but no more than five, can be
purchased for MRC of $20.00 per rate center. Additional blocks of twenty (20) DIDs numbers
will be available at a MRC of $3.50.
Price Plan Option #1
Only available to On-Net Customers
1 Year 2 Years 3 Years
Monthly Recurring Charge $475.00 $451.25 $427.50
Non-Recurring Charge $1,000.00 $1,000.00 $1,000.00
Price Plan Option #2
Available to Off-Net Customers
1 Year 2 Years 3 Years
Monthly Recurring Charge $2,000.00 $1,900.00 $1,800.00
Non-Recurring Charge $1,000.00 $1,000.00 $1,000.00
4.17.2 Discount Schedule
Customers are eligible for discounts based on usage levels as shown below. The monthly usage
level is Customer’s total monthly usage level for all services excluding taxes and surcharges, non-
recurring charges, some hosting services and equipment and DIA usage. The discount will be
applied monthly in the form of a credit off the bottom line of the Customer’s bill. The amount of
the discount may vary month to month.
Discount Schedule based on monthly usage:
Monthly Usage Level Discount Percentage
$0 – 5,000 0%
$5,001 – 25,000 10%
$25,001 – 100,000 15%
$100,001 – 300,00 20%
$300,001 + 25%
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 120 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.18 X OPTION Service Offering*
The XOption Service Offering is a bundled service that includes XO local exchange, inbound and outbound
domestic long distance and DSL or Dedicated Internet Access services provided at the same customer
location. This service is available to Business customers and is subject to the availability of facilities and
only offered where technically feasible.
Rates indicated below do not include sales, use, gross receipts, excise, access or other local, state and
federal taxes, charges, user fees, or surcharges. Direct Connect Customers, as defined in section 2.2 of this
document, shall receive rates listed for the Pacific Bell Territory.
Under the XOption Service Offering the Customer selects and receives service under one of the XOption
listed below. Each XOption includes the Standard Feature Package as defined in Section 4.18.c, at no
additional cost. Additional voice features beyond the Standard Feature Package are available at
documented rates. The Monthly Recurring Charge for each XOption includes the specified amount of
monthly minutes of use for local exchange and inbound and outbound domestic long distance service and
the Standard Feature Package. The specified monthly minutes of use does not include International usage.
Unused minutes may not be carried over to the following month. Additionally, the Customer must commit
to a minimum one year term agreement for both voice and Internet services in order to be eligible for the
XOption Service Offering.
4.18.1 XOption #1
To receive service under XOption #1, the Customer must order a minimum of 10 (ten) but no
more than 13 (thirteen) basic Business local exchange lines or trunks and DSL service. Customer
must choose from one of the three options for the monthly minutes of domestic long distance
usage:“A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes and “D” ‘ 25,000 minutes.
The domestic long distance usage beyond A, B, C or D will be billed at rates set forth in
Company’s California Interexchange Services Product Document for intrastate toll use or pursuant
to the Terms and Conditions governing long distance found on Company’s website for interstate
use. The MRC for each option is listed below. Each Xoption#1 also includes either a total of
10,000 minutes of local exchange calling if the customer chooses option A, B or C, or 20, 000
minutes of local exchange calling if the customer chooses option D. Additional minutes of local
exchange usage will be billed at $.02 per minute, in sixty second billing increments. International
calling is provided under Company’s Platinum Small Business pursuant to the Terms and
Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge
A’ $1,053.29 $1,101.10 $1.257.19
B’ $1,295.13 $1,357.04 $1,500.48
C’ $1,538.44 $1,586.25 $1,743.75
D’ $2,905.31 $2,905.31 $3,110.63
Non-Recurring Charge $800.00 (all territories)
*Effective December 6, 2008, this offering will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 121 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.18 X OPTION Service Offering (cont’d)
4.18.2 XOption #2
To receive service under XOption #2, the Customer must order a minimum of 14 (fourteen) but no
more than 18 (eighteen) basic Business local exchange lines or trunks and DSL service. Customer
must choose from one of the three options for the monthly minutes of domestic long distance
usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes and “D” ‘ 25,000 minutes.
The domestic long distance usage beyond A, B, C or D will be billed at rates set forth in
Company’s California Interexchange Services Product Document for intrastate toll use or pursuant
to the Terms and Conditions governing long distance found on Company’s website for interstate
use. The MRC for each option is listed below. Each Xoption#1 also includes either a total of
10,000 minutes of local exchange calling if the customer chooses option A, B or C, or 20, 000
minutes of local exchange calling if the customer chooses option D. Additional minutes of local
exchange usage will be billed at $.02 per minute, in sixty second billing increments. International
calling is provided under Company’s Platinum Small Business pursuant to the Terms and
Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge
A’ $1,312.04 $1,411.88 $1,590.48
B’ $1,473.25 $1,573.60 $1,752.14
C’ $1,717.04 $1,815.48 $1,995.48
D’ $3,030.48 $3,124.69 $3,307.50
Non-Recurring Charge $800.00 (all territories)
4.18.3 XOption #3
To receive service under XOption #3, the Customer must order a minimum of 10 (ten) but no
more than 13 (thirteen) basic Business local exchange lines or trunks and DSL service. Customer
must choose from one of the three options for the monthly minutes of domestic long distance
usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes and “D” ‘ 25,000 minutes.
The domestic long distance usage beyond A, B, C or D will be billed at rates set forth in XO
Company’s California Interexchange Services Product Document for intrastate toll use or pursuant
to the Terms and Conditions governing long distance found on Company’s website for interstate
use. The MRC for each option is listed below. Each Xoption#1 also includes either a total of
10,000 minutes of local exchange calling if the customer chooses option A, B or C, or 20, 000
minutes of local exchange calling if the customer chooses option D. Additional minutes of local
exchange usage will be billed at $.02 per minute, in sixty second billing increments. International
calling is provided under Company’s Platinum Small Business pursuant to the Terms and
Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge
A’ $1,387.98 $1,451.25 $1,605.94
B’ $1,631.25 $1,643.13 $1,849.23
C’ $1,874.54 $1,936.41 $2,092.50
D’ $3,241.41 $3,300.48 $3,459.38
Non-Recurring Charge $800.00 (all territories)
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 122 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.18 X OPTION Service Offering (cont’d)
4.18.4 XOption #4
To receive service under XOption #4, the Customer must order a minimum of 14(fourteen) but no
more than 18 (eighteen) basic Business local exchange lines or trunks and DSL service. Customer
must choose from one of the three options for the monthly minutes of domestic long distance
usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes and “D” ‘ 25,000 minutes.
The domestic long distance usage beyond A, B, C or D will be billed at rates set forth in
Company’s California Interexchange Services Product Document for intrastate toll use or pursuant
to the Terms and Conditions governing long distance found on Company’s website for interstate
use. The MRC for each option is listed below. Each Xoption#1 also includes either a total of
10,000 minutes of local exchange calling if the customer chooses option A, B or C, or 20, 000
minutes of local exchange calling if the customer chooses option D. Additional minutes of local
exchange usage will be billed at $.02 per minute, in sixty second billing increments. International
calling is provided under Company’s Platinum Small Business pursuant to the Terms and
Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge
A ‘ $1,325.25 $1,405.13 $1,546.88
B’ $1,454.63 $1,553.38 $1,676.25
C’ $1,649.25 $1,728.00 $1,870.88
D’ $2,700.00 $2,775.38 $2,921.63
Non-Recurring Charge $800.00 (all territories)
4.18.5 XOption #5
To receive service under XOption #5, the Customer must order a minimum of 10 (ten) but no
more than 13 (thirteen) basic Business local exchange lines or trunks and Dedicated Internet
Access. Customer must choose from one of the three options for the monthly minutes of domestic
long distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes and “D” ‘
25,000 minutes. The domestic long distance usage beyond A, B, C or D will be billed at rates set
forth in Company’s California Interexchange Services Product Document for intrastate toll use or
pursuant to the Terms and Conditions governing long distance found on Company’s website for
interstate use. The MRC for each option is listed below. Each Xoption#1 also includes either a
total of 10,000 minutes of local exchange calling if the customer chooses option A, B or C, or 20,
000 minutes of local exchange calling if the customer chooses option D. Additional minutes of
local exchange usage will be billed at $.02 per minute, in sixty second billing increments.
International calling is provided under Company’s Platinum Small Business pursuant to the Terms
and Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge
A’ $3,731.44 $3,798.36 $3,792.27
B’ $4,147.18 $4,216.12 $4,139.06
C’ $4,500.05 $4,566.96 $4,461.49
D’ $5,822.27 $6,018.96 $5,722.89
Non-Recurring Charge $1,800.00 (all territories)
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 123 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.18 X OPTION Service Offering (cont’d)
4.18.6 XOption #6
To receive service under XOption #6, the Customer must order a minimum of 14(fourteen) but no
more than 18 (eighteen) basic Business local exchange lines or trunks and Dedicated Internet
Access. Customer must choose from one of the three options for the monthly minutes of domestic
long distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes and “D” ‘
25,000 minutes. The domestic long distance usage beyond A, B, C or D will be billed at rates set
forth in Company’s California Interexchange Services Product Document for intrastate toll use or
pursuant to the Terms and Conditions governing long distance found on Company’s website for
interstate use. The MRC for each option is listed below. Each Xoption#1 also includes either a
total of 10,000 minutes of local exchange calling if the customer chooses option A, B or C, or 20,
000 minutes of local exchange calling if the customer chooses option D. Additional minutes of
local exchange usage will be billed at $.02 per minute, in sixty second billing increments.
International calling is provided under Company’s Platinum Small Business pursuant to the Terms
and Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge
A’ $4,106.60 $4,224.16 $4,506.11
B’ $4,410.80 $4,534.52 $4,493.95
C’ $4,763.08 $4,885.34 $4,816.40
D’ $5,923.65 $6,043.31 $5,945.97
Non-Recurring Charge $1,800.00 (all territories)
4.18.7 XOption #7
To receive service under XOption #7, the Customer must order a DS-1 access facility for voice
and Internet delivery. The Customer can select the configuration of the voice and data lines up to
but not more than 24 lines combined. Customer must choose from one of the three options for the
monthly minutes of domestic long distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C”
‘10,000 minutes and “D” ‘ 25,000 minutes. The domestic long distance usage beyond A, B, C or
D will be billed at rates set forth in Company’s California Interexchange Services Product
Document for intrastate toll use or pursuant to the Terms and Conditions governing long distance
found on Company’s website for interstate use. The MRC for each option is listed below. Each
Xoption#1 also includes either a total of 10,000 minutes of local exchange calling if the customer
chooses option A, B or C, or 20, 000 minutes of local exchange calling if the customer chooses
option D. Additional minutes of local exchange usage will be billed at $.02 per minute, in sixty
second billing increments. International calling is provided under Company’s Platinum Small
Business pursuant to the Terms and Conditions governing international traffic found on
Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge
A’ $2,216.57 $2,257.11 $2,459.92
B’ $2,443.61 $2,587.68 $2,790.46
C’ $2,877.69 $2,918.23 $3,088.59
D’ $4,745.42 $3,183.88 $4,988.78
Non-Recurring Charge $999.00 (all territories)
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 124 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.18 X OPTION Service Offering (cont’d)
4.18.8 XOption #8
The XOption #8, is a per user network service that requires a minimum of 10 (ten) users accessing the same
network. This Option consists of one voice line per user, or a minimum of ten lines, and DSL service.
Customer must choose from one of the three options for the monthly minutes of domestic long distance
usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes and “D” ‘ 25,000 minutes. The
domestic long distance usage beyond A, B, C or D will be billed at rates set forth in Company’s California
Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and Conditions
governing long distance found on Company’s website for interstate use. The MRC for each option is listed
below. Each Xoption#1 also includes either a total of 10,000 minutes of local exchange calling if the
customer chooses option A, B or C, or 20, 000 minutes of local exchange calling if the customer chooses
option D. Additional minutes of local exchange usage will be billed at $.02 per minute, in sixty second
billing increments. International calling is provided under Company’s Platinum Small Business pursuant to
the Terms and Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge Per User
A’ $53.00 $55.00 $64.00
B’ $63.00 $65.00 $74.00
C’ $73.00 $75.00 $84.00
D’ $129.00 $131.00 $140.00
Non-Recurring Charge
Per User
A’ $53.00 $55.00 $64.00
B’ $63.00 $65.00 $74.00
C’ $73.00 $75.00 $84.00
D’ $129.00 $131.00 $140.00
4.18.9 XOption #9
XOption #9, is a per user network service that requires a minimum of 30 (thirty) users accessing the same
network. This Option consists of one voice line per user, or a minimum of 30 lines, and DSL service.
Customer must choose from one of the three options for the monthly minutes of domestic long distance
usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes and “D” ‘ 25,000 minutes. The
domestic long distance usage beyond A, B, C or D will be billed at rates set forth in Company’s California
Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and Conditions
governing long distance found on Company’s website for interstate use. The MRC for each option is listed
below. Each Xoption#1 also includes either a total of 10,000 minutes of local exchange calling if the
customer chooses option A, B or C, or 20, 000 minutes of local exchange calling if the customer chooses
option D. Additional minutes of local exchange usage will be billed at $.02 per minute, in sixty second
billing increments. International calling is provided under Company’s Platinum Small Business pursuant to
the Terms and Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge
Per User
A’ $18.00 $18.00 $21.00
B’ $21.00 $21.00 $24.00
C’ $25.00 $25.00 $28.00
D’ $43.00 $43.00 $46.00
Non-Recurring Charge
Per User
A’ $18.00 $18.00 $21.00
B’ $21.00 $21.00 $24.00
C’ $25.00 $25.00 $28.00
D’ $43.00 $43.00 $46.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 125 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.18 X OPTION Service Offering (cont’d)
4.18.10 XOption #10
XOption #10, is a per user network service that requires a minimum of 10 (ten) users accessing the same
network. This Option consists of one voice line per user, or a minimum of ten lines, and Dedicated Internet
Access. Customer must choose from one of the three options for the monthly minutes of domestic long
distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes and “D” ‘ 25,000 minutes.
The domestic long distance usage beyond A, B, C or D will be billed at rates set forth in Company’s
California Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance found on Company’s website for interstate use. The MRC for each option
is listed below. Each Xoption#1 also includes either a total of 10,000 minutes of local exchange calling if the
customer chooses option A, B or C, or 20, 000 minutes of local exchange calling if the customer chooses
option D. Additional minutes of local exchange usage will be billed at $.02 per minute, in sixty second
billing increments. International calling is provided under Company’s Platinum Small Business pursuant to
the Terms and Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge
Per User
A’ $106.00 $108.00 $117.00
B’ $116.00 $118.00 $127.00
C’ $126.00 $128.00 $137.00
D’ $160.00 $178.00 $174.00
Non-Recurring Charge
Per User
A’ $106.00 $108.00 $117.00
B’ $116.00 $118.00 $127.00
C’ $126.00 $128.00 $137.00
D’ $160.00 $178.00 $174.00
4.18.11 XOption #11
XOption #11, is a per network user service that requires a minimum of 30 (thirty) users accessing the same
network. This Option consists of one voice line per user, or a minimum of thirty lines, and Dedicated Internet
Access. Customer must choose from one of the three options for the monthly minutes of domestic long
distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes and “D” ‘ 25,000 minutes.
The domestic long distance usage beyond A, B, C or D will be billed at rates set forth in Company’s
California Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance found on Company’s website for interstate use. The MRC for each option
is listed below. Each Xoption#1 also includes either a total of 10,000 minutes of local exchange calling if the
customer chooses option A, B or C, or 20, 000 minutes of local exchange calling if the customer chooses
option D. Additional minutes of local exchange usage will be billed at $.02 per minute, in sixty second
billing increments. International calling is provided under Company’s Platinum Small Business pursuant to
the Terms and Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge
Per User
A’ $35.00 $36.00 $39.00
B’ $38.00 $39.00 $42.00
C’ $42.00 $43.00 $46.00
D’ $53.00 $57.00 $58.00
Non-Recurring Charge
Per User
A’ $35.00 $36.00 $39.00
B’ $38.00 $39.00 $42.00
C’ $42.00 $43.00 $46.00
D’ $53.00 $57.00 $58.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 126 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: April 15, 2014
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.18 X OPTION Service Offering (cont’d)
4.18.12 XOption #12
To receive service under XOption #12, the Customer must order a minimum of 19 (nineteen) but
no more than 24 (twenty-four) basic Business local exchange lines or trunks and DSL service.
Customer must choose from one of the four options for the monthly minutes of domestic long
distance usage: “A” ‘ 10,000 minutes, “B” ‘ 25,000 minutes, “C” ‘50,000 minutes, and “D”
‘75,000 minutes. The domestic long distance usage above the monthly minutes for A, B, C or D
will be billed at rates set forth in Company’s California Interexchange Services Product Document
for intrastate toll usage or pursuant to the Terms and Conditions governing long distance service
found on Company’s website for interstate use. The MRC for each choice is listed below. Each
Xoption#12 also includes either a total of 20,000 minutes of local exchange calling, if the
customer chooses options A, B or C, or 30,000 minutes of local exchange calling, if the customer
chooses option D. Additional minutes of local exchange calling will be billed at $.02 per minute,
in sixty second billing increments. International calling is provided under the Platinum Medium
Business Plan pursuant to the Terms and Conditions governing international traffic found on
Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge
A’ $1,874.25 $1,978.88 $2,301.75
B’ $2,755.13 $2,857.50 $3,182.63
C’ $4,230.00 $4,326.75 $4,651.88
D’ $5,943.38 $6,037.88 $6,370.88
Non-Recurring Charge $800.00 (all territories)
4.18.13 XOption #13
\
To receive service under XOption #13, the Customer must order a minimum of 19 (nineteen) but
no more than 24 (twenty-four) basic Business local exchange lines or trunks and Dedicated
Internet Access. Customer must choose from one of the four options for the monthly minutes of
domestic long distance usage: “A” ‘ 10,000 minutes, “B” ‘ 25,000 minutes, “C” ‘50,000 minutes,
and “D” ‘75,000 minutes. The domestic long distance usage above the monthly minutes for A, B,
C or D will be billed at rates set forth in Company’s California Interexchange Services Product
Document for intrastate toll usage or pursuant to the Terms and Conditions governing long
distance service found on Company’s website for interstate use. The MRC for each choice is listed
below. Each Xoption#13 also includes either a total of 20,000 minutes of local exchange calling,
if the customer chooses options A, B or C, or 30,000 minutes of local exchange calling, if the
customer chooses option D. Additional minutes of local exchange calling will be billed at $.02 per
minute, in sixty second billing increments. International calling is provide under the Platinum
Medium Business Plan pursuant to the Terms and Conditions governing international traffic found
on Company’s website.
PacBell Verizon Roseville
Territory Trritory Territory
Monthly Recurring Charge
A’ $4,171.50 $3,982.50 $4,787.45
B’ $5,411.82 $5,513.80 $6,027.76
C’ $7,487.45 $7,589.69 $8,094.95
D’ $9,309.95 $9,419.63 $9,934.32
Non-Recurring Charge $1,800.00 (all territories)
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 127 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.18 X OPTION Service Offering (cont’d)
4.18.14 XOption #14
To receive service under XOption #14, the Customer must order a Primary Rate Interface (PRI)
for voice along with Digital Subscriber Line service. Customer must choose from one of the four
options for the monthly minutes of domestic long distance usage: “A” ‘ 10,000 minutes, “B” ‘
25,000 minutes, “C” ‘50,000 minutes, and “D” ‘75,000 minutes. The domestic long distance
usage above the monthly minutes for A, B, C or D will be billed at rates set forth in Company’s
California Interexchange Services Product Document for intrastate toll usage or pursuant to the
Terms and Conditions governing long distance service found on Company’s website for
interstate use. The MRC for each choice is listed below. Each Xoption#14 also includes either a
total of 20,000 minutes of local exchange calling, if the customer chooses options A, B or C, or
30,000 minutes of local exchange calling, if the customer chooses option D. Additional minutes
of local exchange calling will be billed at $.02 per minute, in sixty second billing increments.
International calling is provided under the Platinum Medium Business Plan pursuant to the Terms
and Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $2,178.00 $2,374.88 $2,628.00
B’ $3,060.00 $3,254.63 $3,508.88
C’ $4,533.75 $4,723.88 $4,978.13
D’ $6,248.25 $6,435.00 $ 6,697.13
Non-Recurring Charge $800.00
4.18.15 XOption #15
To receive service under XOption #15, the Customer must order a Primary Rate Interface (PRI)
for voice along with Dedicated Internet Access service. Customer must choose from one of the
three options for the monthly minutes of domestic long distance usage: “A” ‘ 10,000 minutes,
“B” ‘ 25,000 minutes, and “C” ‘50,000 minutes and “D” ‘75,000 minutes. The domestic long
distance usage above A, B, C or D will be billed at rates set forth in Company’s California
Interexchange Services Product Document for intrastate toll usage or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The
MRC for each choice is listed below. Each Xoption#15 also includes either a total of 20,000
minutes of local exchange calling, if the customer chooses options A, B or C, or 30,000 minutes
of local exchange calling, if the customer chooses option D. Additional local exchange calling
will be billed at .02 cents a minute. International usage will be offered under the Platinum
Medium Business Plan pursuant to the Terms and Conditions governing international traffic
found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’$5,327.46 5,641.77 $6,209.60
B’ 6,817.97 7,132.32 7,700.16
C’ 9,312.37 9,626.72 10,184.39
D’
11,502.55
11,806.75 12,374.58
Non-Recurring Charge $1,800.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 128 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.18 X OPTION Service Offering (cont’d)
4.18.16 XOption #16
To receive service under XOption #16, the Customer must order a PRI access facility for voice
and Internet delivery. The Customer can select the configuration of the voice and data lines up to
but not more than 24 lines combined. Customer must choose from one of the three options for the
monthly minutes of domestic long distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C”
‘10,000 minutes and “D” ‘ 25,000 minutes. The domestic long distance usage beyond A, B, C or
D will be billed at rates set forth in Company’s California Interexchange Services Product
Document for intrastate toll use or pursuant to the Terms and Conditions governing long distance
found on Company’s website for interstate use. The MRC for each option is listed below. Each
Xoption#16 also includes either a total of 10,000 minutes of local exchange calling if the customer
chooses option A, B or C, or 20, 000 minutes of local exchange calling if the customer chooses
option D. Additional minutes of local exchange usage will be billed at $.02 per minute, in sixty
second billing increments. International calling is provided under Company’s Platinum Small
Business pursuant to the Terms and Conditions governing international traffic found on
Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $2,753.96 $2,897.97 $3,484.03
B’ $3,054.09 $3,307.60 $3,784.16
C’ $3,354.24 $3,607.75 $4,084.31
D’ $6,870.72 $5,536.31 $6,012.90
Non-Recurring Charge $999.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 129 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.18 X OPTION Service Offering (cont’d)
4.18.17 XOptions Features
4.18.17.a XOption M
To receive service under XOption M, the Customer must order a XOptions package at
no fewer than five locations, with at least one location receiving one of the XOptions
1-16. Customer must also order a minimum of 6 (six) but no more than 9 (nine) local
exchange lines via a XOption package offering Integrated Access service. Customer
will receive 1,500 monthly minutes of domestic long distance usage. Domestic long
distance usage above the monthly minutes will be billed at rates set forth in Company’s
California Interexchange Services Product Document for intrastate use or pursuant to
the Terms and Conditions governing long distance traffic found on Company’s website
for interstate use. The installation and monthly recurring charge are listed below. Each
XOption M includes 6,000 minutes of local exchange calling per month. Additional
local exchange calling above the monthly minutes will be billed at $.02 per MOU in
sixty second increments. International usage will provided under the Company’s
Platinum Small Business Plan pursuant to the Terms and Conditions governing
international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge: $685 $710 $815
Non-Recurring Charge: $700 $700 $700
4.18.17.b XOption MLP
Customers ordering XOptions 1-16 at no fewer than five locations are eligible for
XOption MLP. MLP is a 5% discount off the monthly recurring charge of all XOption
packages 1-16. XOption M is not eligible for the discount and does not contribute to
the total of five necessary locations to receive the MLP discount.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 130 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.18 X OPTION Service Offering (cont’d)
4.18.17 XOptions Features
4.18.17.d Standard Feature Package:
All XOption options include the following standard features at no additional charge.
Voicemail w/Message Waiting
Call Forwarding
3 Way Calling
Speed Dial
Abbreviated Dialing
Call Hold
Call Pickup
Call Transfer
Hunting
Caller ID – Number Only
First Block of 20 DIDs*
4.18.17.e Term Discounts:
XOption customers who choose one of the following term commitments that is
greater than one year will receive a discount. The discount is applied to the XOption
Monthly Recurring charge, and the local exchange and domestic long distance usage
above the bundled minutes of use included in each XOption. The discount will not be
offered with any other discounts. The term discounts are as follows:
2 Years ‘ 5% Discount
3 Years ‘ 10% Discount
* Available to Customers who order business trunks.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 131 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.19 Premium XOPTION Service Offering*
The Premium XOption Service Offering is a bundled service that includes XO local exchange, inbound and
outbound domestic long distance and DSL or Dedicated Internet Access services provided at the same
customer location. Premium XOptions also include shared hosting services. This service is available to
Business customers and is subject to the availability of facilities and only offered where technically
feasible.
Rates indicated below do not include sales, use, gross receipts, excise, access or other local, state and
federal taxes, charges, user fees, or surcharges.
Under the Premium XOption Service Offering the Customer selects and receives service under one of the
Premium XOptions listed in the sections below. Each Premium XOption includes the Standard Feature
Package as defined below, at no additional cost. Additional voice features beyond the Standard Feature
Package are available at rates found in this document. The Monthly Recurring Charge for each Premium
XOption includes the specified amount of monthly minutes of use for local exchange and inbound and
outbound domestic long distance service and the Standard Feature Package. The specified monthly minutes
of use does not include International usage.
Unused minutes may not be carried over to the following month. Additionally, the Customer must commit
to a minimum one year term agreement for both voice and Internet services in order to be eligible for the
Premium XOption Service Offering.
4.19.1 Premium XOption #1
To receive service under this XOption, the Customer must order a minimum of 10 (ten) but no more
than 13 (thirteen) basic Business local exchange lines or trunks and DSL service. This XOption also
includes shared hosting space and the Customer’s choice of end user shared hosting web
applications. Customer must choose from one of the options below for the monthly minutes of
domestic long distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes, and
“D” ‘ 25,000 minutes. The domestic long distance usage above these options will be billed at rates
set forth in Company’s California Interexchange Services Product Document for intrastate toll use or
pursuant to the Terms and Conditions governing long distance service found on Company’s website
for interstate use. The MRC for each is listed below. This XOption includes a choice of a total of
10,000 minutes of local exchange calling if the customer chooses option A, B, or C, or 20,000
minutes of local exchange calling if the customer chooses option D. Additional minutes of local
exchange usage will be billed at $.02 per minute in sixty-second billing increments. International
usage is provided under Company’s Platinum Small Business Plan Pursuant to the Terms and
Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $1,130.63 $1,178.44 $1,134.85
B’ $1,372.50 $1,421.73 $1,378.13
C’ $1,615.79 $1,663.60 $1,615.79
D’ $2,982.66 $3,027.66 $2,988.29
Non-Recurring Charge (all territories) $800.00
*Effective December 6, 2008, this offering will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 132 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.19 Premium XOPTION Service Offering
4.19.2 Premium XOption #2
To receive service under this XOption, the Customer must order a minimum of 14 (fourteen) but no
more than 18 (eighteen) basic Business local exchange lines or trunks and DSL service. This
XOption also includes shared hosting space and the Customer’s choice of end user shared hosting
web applications. Customer must choose from one of the options below for the monthly minutes of
domestic long distance usage: “A” ‘ 5,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes, and
“D” ‘ 25,000 minutes. The domestic long distance usage above these options will be billed at rates
set forth in Company’s California Interexchange Services Product Document for intrastate toll use or
pursuant to the Terms and Conditions governing long distance service found on Company’s website
for interstate use. The MRC for each is listed below. This XOption includes a choice of a total of
12,000 minutes of local exchange calling if the customer chooses option A, B, or C, or 20,000
minutes of local exchange calling if the customer chooses option D. Additional minutes of local
exchange usage will be billed at $.02 per minute in sixty-second billing increments. International
usage is provided under Company’s Platinum Small Business Plan Pursuant to the Terms and
Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring ChargeA’ $1,389.38 $1,489.23 $1,396.41
B’ $1,551.10 $1,650.94 $1,559.54
C’ $1,794.38 $1,892.81 $1,801.41
D’ $3,107.81 $3,202.04 $3,113.44
Non-Recurring Charge (all territories) $800
4.19.3 Premium XOption #3
To receive service under this XOption, the Customer must order a minimum of 10 (ten) but no more
than 13 (thirteen) basic Business local exchange lines or trunks and DSL service. This XOption also
includes shared hosting space and the Customer’s choice of end user shared hosting web applications.
Customer must choose from one of the options below for the monthly minutes of domestic long distance
usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The
domestic long distance usage above these options will be billed at rates set forth in Company’s
California Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The MRC
for each is listed below. This XOption includes a choice of a total of 10,000 minutes of local exchange
calling if the customer chooses option A, B, or C, or 20,000 minutes of local exchange calling if the
customer chooses option D. Additional minutes of local exchange usage will be billed at $.02 per
minute in sixty-second billing increments. International usage is provided under Company’s Platinum
Small Business Plan Pursuant to the Terms and Conditions governing international traffic found on
Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $1,465.31 $1,528.60 $1,469.54
B’ $1,708.60 $1,770.48 $1,712.81
C’ $1,951.88 $2,013.75 $1,956.10
D’ $3,318.75 $3,377.81 $3,322.98
Non-Recurring Charge (all territories) $800.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 133 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.19 Premium XOPTION Service Offering (cont’d)
4.19.4 Premium XOption #4
To receive service under this XOption, the Customer must order a minimum of 14 (fourteen) but
no more than 18 (eighteen) basic Business local exchange lines or trunks and DSL service. This
XOption also includes shared hosting space and the Customer’s choice of end user shared hosting
web applications. Customer must choose from one of the options below for the monthly minutes
of domestic long distance usage: “A” ‘ 5,000 minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes,
and “D” ‘ 25,000 minutes. The domestic long distance usage above these options will be billed at
rates set forth in Company’s California Interexchange Services Product Document for intrastate
toll use or pursuant to the Terms and Conditions governing long distance service found on
Company’s website for interstate use. The MRC for each is listed below. This XOption includes
a choice of a total of 12,000 minutes of local exchange calling if the customer chooses option A,
B, or C, or 20,000 minutes of local exchange calling if the customer chooses option D.
Additional minutes of local exchange usage will be billed at $.02 per minute in sixty-second
billing increments. International usage is provided under Company’s Platinum Small Business
Plan Pursuant to the Terms and Conditions governing international traffic found on Company’s
website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $1,387.13 $1,467.00 $1,391.63
B’ $1,516.50 $1,595.25 $1,522.13
C’ $1,711.13 $1,789.88 $1,715.63
D’ $2,761.88 $2,837.25 $2,766.38
Non-Recurring Charge (all territories) $800.00
4.19.5 Premium XOption #5
To receive service under this XOption, the Customer must order a minimum of 10 (ten) but no
more than 13 (thirteen) basic Business local exchange lines or trunks and Dedicated Internet
Access. This XOption also includes shared hosting space and the Customer’s choice of end user
shared hosting web applications. Customer must choose from one of the options below for the
monthly minutes of domestic long distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes,
“C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance usage above these
options will be billed at rates set forth in Company’s California Interexchange Services Product
Document for intrastate toll use or pursuant to the Terms and Conditions governing long distance
service found on Company’s website for interstate use. The MRC for each is listed below. This
XOption includes a choice of a total of 10,000 minutes of local exchange calling if the customer
chooses option A, B, or C, or 20,000 minutes of local exchange calling if the customer chooses
option D. Additional minutes of local exchange usage will be billed at $.02 per minute in sixty-
second billing increments. International usage is provided under Company’s Platinum Small
Business Plan Pursuant to the Terms and Conditions governing international traffic found on
Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $3,183.88 $3,382.63 $3,587.45
B’ $3,599.63 $3,800.38 $4,005.22
C’ $3,952.49 $4,151.22 $4,358.09
D’ $5,933.79 $6,148.75 6,339.39
Non-Recurring Charge (all territories) $1,800.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 134 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.19 Premium XOPTION Service Offering (cont’d)
4.19.6. Premium XOption #6
To receive service under this XOption, the Customer must order a minimum of 14 (fourteen) but no
more than 18 (eighteen) basic Business local exchange lines or trunks and Dedicated Internet
Access. This XOption also includes shared hosting space and the Customer’s choice of end user
shared hosting web applications. Customer must choose from one of the options below for the
monthly minutes of domestic long distance usage: “A” ‘ 5,000 minutes, “B” ‘ 7,000 minutes, and
“C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance usage above these
options will be billed at rates set forth in Company’s California Interexchange Services Product
Document for intrastate toll use or pursuant to the Terms and Conditions governing long distance
service found on Company’s website for interstate use. The MRC for each is listed below. This
XOption includes a choice of a total of 12,000 minutes of local exchange calling if the customer
chooses option A, B, or C, or 20,000 minutes of local exchange calling if the customer chooses option
D. Additional minutes of local exchange usage will be billed at $.02 per minute in sixty-second billing
increments. International usage is provided under Company’s Platinum Small Business Plan Pursuant to
the Terms and Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $3,467.80 $3,563.13 $4,009.27
B’ $3,772.00 $3,869.35 $4,315.49
C’ $4,124.85 $4,222.19 $4,668.36
D’ $6,035.19 $6,130.51 $6,578.69
Non-Recurring Charge (all territories) $1,800.00
4.19.7 Premium XOption #7
To receive service under this XOption, the Customer must order a DS-1 access facility for voice and
Internet delivery. The Customer can select the configuration of the voice and data lines up to but not
more than 24 lines combined. This XOption also includes shared hosting space and the Customer’s
choice of end user shared hosting web applications. Customer must choose from one of the four options
for the monthly minutes of domestic long distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes,
“C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance usage above these options
will be billed at rates set forth in Company’s California Interexchange Services Product Document for
intrastate toll use or pursuant to the Terms and Conditions governing long distance service found on
Company’s website for interstate use. The MRC for each is listed below. This XOption includes a
choice of a total of 10,000 minutes of local exchange calling if the customer chooses option A, B, or C,
or 20,000 minutes of local exchange calling if the customer chooses option D. Additional minutes of
local exchange usage will be billed at $.02 per minute in sixtysecond billing increments. International
usage is provided under Company’s Platinum Small Business Plan Pursuant to the Terms and
Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $1,697.41 $1,476.01 $1,697.41
B’ $1,877.89 $1,877.89 $1,877.89
C’ $2,056.35 $2,056.35 $2,056.35
D’ $3,183.89 $3,183.89 $3,183.89
Non-Recurring Charge (all territories) $999.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 135 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.19 Premium XOPTION Service Offering (cont’d)
4.19.8 Premium XOption #8
This XOption is a per user network service that requires a minimum of 10 (ten) users accessing the
Same network. This XOption consists of one voice line per user, or a minimum of ten lines, and
DSL service. This XOption also includes shared hosting space and the Customer’s choice of end
user shared hosting web applications. Customer must choose from one of the options below for the
monthly minutes of domestic long distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, and
“C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance usage above these
options will be billed at rates set forth in Company’s California Interexchange Services Product Document
for intrastate toll use or pursuant to the Terms and Conditions governing long distance service found on
Company’s website for interstate use. The MRC for each is listed below. This XOption includes a
choice of a total of 10,000 minutes of local exchange calling if the customer chooses option A, B,
or C, or 20,000 minutes of local exchange calling if the customer chooses option D. Additional
minutes of local exchange usage will be billed at $.02 per minute in sixty-second billing
increments. The monthly minutes of use for local exchange and domestic long distance is total
combined usage for all the users in this Option. International usage is provided under Company’s
Platinum Small Business Plan Pursuant to the Terms and Conditions governing international traffic
found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $57 $59 $68
(Per User) B’ $67 $69 $78
C’ $77 $79 $88
D’ $133 $135 $144
PacBell Verizon Roseville
Territory Territory Territory
Non-Recurring Charge A’ $57 $59 $68
(Per User) B’ $67 $69 $78
C’ $77 $79 $88
D’ $133 $135 $144
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 136 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.19 Premium XOPTION Service Offering (cont’d)
4.19.9 Premium XOption #9
This XOption is a per user network service that requires a minimum of 30 (thirty) users accessing
the same network. This XOption consists of one voice line per user, or a minimum of 30 lines, and
DSL service. This XOption also includes shared hosting space and the Customer’s choice of end
user shared hosting web applications. Customer must choose from one of the options below for the
monthly minutes of domestic long distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes,
“C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance usage above these
options will be billed at rates set forth in Company’s California Interexchange Services Product
Document for intrastate toll use or pursuant to the Terms and Conditions governing long distance
service found on Company’s website for interstate use. The MRC for each is listed below. This
XOption includes a choice of a total of 10,000 minutes of local exchange calling if the customer
chooses option A, B, or C, or 20,000 minutes of local exchange calling if the customer chooses option
D. Additional minutes of local exchange usage will be billed at $.02 per minute in sixty-second billing
increments. The monthly minutes of use for local exchange and domestic long distance is total
combined usage for all the users in this Option. International usage is provided under Company’s
Platinum Small Business Plan Pursuant to the Terms and Conditions governing international traffic
found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $20 $20 $23
(Per User) B’ $23 $23 $26
C’ $27 $27 $30
D’ $45 $45 $48
PacBell Verizon Roseville
Territory Territory Territory
Non-Recurring Charge A’ $20 $20 $23
(Per User) B’ $23 $23 $26
C’ $27 $27 $30
D’ $45 $45 $48
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 137 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.19 Premium XOPTION Service Offering
4.19.10 Premium XOption #10
This XOption is a per user network service that requires a minimum of 10 (ten) users accessing the
same network. This XOption consists of one voice line per user, or a minimum of ten lines, and
Dedicated Internet Access. This XOption also includes shared hosting space and the Customer’s
choice of end user shared hosting web applications. Customer must choose from one of the options
below for the monthly minutes of domestic long distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000
minutes, “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance usage above
these options will be billed at rates set forth in Company’s California Interexchange Services Product
Document for intrastate toll use or pursuant to the Terms and Conditions governing long distance
service found on Company’s website for interstate use. The MRC for each is listed below. This
XOption includes a choice of a total of 10,000 minutes of local exchange calling if the customer
chooses option A, B, or C, or 20,000 minutes of local exchange calling if the customer chooses option
D. Additional minutes of local exchange usage will be billed at $.02 per minute in sixty-second billing
increments. The monthly minutes of use for local exchange and domestic long distance is total
combined usage for all the users in this Option. International usage is provided under Company’s
Platinum Small Business Plan Pursuant to the Terms and Conditions governing international traffic
found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $88 $106 $102
(Per User) B’ $98 $116 $112
C’ $108 $126 $122
D’ $164 $182 $178
PacBell Verizon Roseville
Territory Territory Territory
Non-Recurring Charge A’ $88 $106 $102
(Per User) B’ $98 $116 $112
C’ $108 $126 $122
D’ $164 $182 $178
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 138 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.19 Premium XOPTION Service Offering, (cont’d)
4.19.11 Premium XOption #11
This XOption is a per network user service that requires a minimum of 30 (thirty) users accessing
the same network. This XOption consists of one voice line per user, or a minimum of thirty lines,
and Dedicated Internet Access. This XOption also includes shared hosting space and the
Customer’s choice of end user shared hosting web applications. Customer must choose from one
of the options below for the monthly minutes of domestic long distance usage: “A” ‘ 4,000
minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic
long distance usage above these options will be billed at rates set forth in Company’s California
Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The
MRC for each is listed below. This XOption includes a choice of a total of 10,000 minutes of local
exchange calling if the customer chooses option A, B, or C, or 20,000 minutes of local exchange
calling if the customer chooses option D. Additional minutes of local exchange usage will be billed
at $.02 per minute in sixty-second billing increments. The monthly minutes of use for local exchange
and domestic long distance is total combined usage for all the users in this Option. International
usage is provided under Company’s Platinum Small Business Plan Pursuant to the Terms and
Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $30 $34 $35
(Per User) B’ $33 $37 $38
C’ $37 $41 $42
D’ $55 $59 $60
PacBell Verizon Roseville
Territory Territory Territory
Non-Recurring Charge A’ $30 $34 $35
(Per User) B’ $33 $37 $38
C’ $37 $41 $42
D’ $55 $59 $60
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 139 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: April 15, 2014
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.19 Premium XOPTION Service Offering, (cont’d)
4.19.12 Premium XOption #12
To receive service under this XOption, the Customer must order a minimum of 19 (nineteen)
but no more than 24 (twenty-four) basic Business local exchange lines or trunks and DSL
service. This XOption also includes shared hosting space and the Customer’s choice of end user
shared hosting web applications. Customer must choose from one of the options below for the
monthly minutes of domestic long distance usage: “A” ‘ 10,000 minutes, “B” ‘ 25,000 minutes,
“C” ‘50,000 minutes, and “D” 75,000 minutes. The domestic long distance usage above these
options will be billed at rates set forth in Company’s California Interexchange Services Product
Document for intrastate toll use or pursuant to the Terms and Conditions governing long
distance service found on Company’s website for interstate use. The MRC for each choice is
listed below. This XOption includes a choice of a total of 20,000 minutes of local exchange
calling if the customer chooses options A, B, or C, or 30,000 minutes of local exchange calling
if the customer chooses option D. Additional minutes of local exchange usage will be billed at
$.02 per minute in sixty-second billing increments. International usage is provided under the
Company’s Platinum Medium Business Plan pursuant to the Terms and Conditions governing
international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $1,936.13 $2,040.75 $1,944.00
B’ $2,817.00 $2,919.38 $2,823.75
C’ $4,291.88 $4,388.63 $4,299.75
D’ $6,005.25 $6,099.75 $6,012.00
Non-Recurring Charge (all territories) $800.00
4.19.13 Premium XOption #13
To receive service this XOption, the Customer must order a minimum of 19 (nineteen) but no
more than 24 (twenty-four) basic Business local exchange lines or trunks and Dedicated Internet
Access. This XOption also includes shared hosting space and the Customer’s choice of end user
shared hosting web applications. Customer must choose from one of the options below for the
monthly minutes of domestic long distance usage: “A” ‘ 10,000 minutes, “B” ‘ 25,000 minutes,
“C” ‘50,000 minutes, and “D” 75,000 minutes. The domestic long distance usage above these
options will be billed at rates set forth in Company’s California Interexchange Services Product
Document for intrastate toll use or pursuant to the Terms and Conditions governing long
distance service found on Company’s website for interstate use. The MRC for each choice is
listed below. This XOption includes a choice of a total of 20,000 minutes of local exchange
calling if the customer chooses options A, B, or C, or 30,000 minutes of local exchange calling
if the customer chooses option D. Additional minutes of local exchange usage will be billed at
$.02 per minute in sixty-second billing increments. International usage is provided under the
Company’s Platinum Medium Business Plan pursuant to the Terms and Conditions governing
international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $3,656.82 $3,765.50 $4,281.19
B’ $4,601.25 $5,006.82 $5,521.50
C’ $6,972.76 $7,082.45 $7,597.13
D’ $9,402.76 $9,512.45 $10,027.13
Non-Recurring Charge (all territories) $1,800.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 140 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.19 Premium XOPTION Service Offering, (cont’d)
4.19.14 Premium XOption #14
To receive service under this XOption, the Customer must order a Primary Rate Interface (PRI) for
voice along with Digital Subscriber Line service. This XOption also includes shared hosting space
and the Customer’s choice of end user shared hosting web applications. Customer must choose
from one of the options below for the monthly minutes of domestic long distance usage: “A” ‘
10,000 minutes, “B” ‘ 25,000 minutes, “C” ‘50,000 minutes, and “D” 75,000 minutes. The
domestic long distance usage above these options will be billed at rates set forth in Company’s
California Interexchange Services Product Document for intrastate toll use or pursuant to the Terms
and Conditions governing long distance service found on Company’s website for interstate use. The
MRC for each choice is listed below. This XOption includes a choice of a total of 20,000 minutes of
local exchange calling if the customer chooses options A, B, or C, or 30,000 minutes of local exchange
calling if the customer chooses option D. Additional minutes of local exchange usage will be billed
at $.02 per minute in sixty-second billing increments. International usage is provided under the
Company’s Platinum Medium Business Plan pursuant to the Terms and Conditions governing
international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $2,239.88 $2,436.75 $2,280.38
B’ $2,775.00 $3,316.50 $3,161.25
C’ $4,595.63 $4,785.75 $4,636.13
D’ $6,310.13 $6,496.88 $6,348.38
Non-Recurring Charge (all territories) $800.00
4.19.15 Premium XOption #15
To receive service under this XOption, the Customer must order a Primary Rate Interface (PRI) for
voice along with Dedicated Internet Access service. This XOption also includes shared hosting space
and the Customer’s choice of end user shared hosting web applications. Customer must choose from
one of the options below for the monthly minutes of domestic long distance usage: “A” ‘ 10,000
minutes, “B” ‘ 25,000 minutes, “C” ‘50,000 minutes, and “D” 75,000 minutes. The domestic long
distance usage above these options will be billed at rates set forth in Company’s California
Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The MRC
for each choice is listed below. This XOption includes a choice of a total of 20,000 minutes of local
exchange calling if the customer chooses options A, B, or C, or 30,000 minutes of local exchange
calling if the customer chooses option D. Additional minutes of local exchange usage will be billed at
$.02 per minute in sixty-second billing increments. International usage is provided under the
Company’s Platinum Medium Business Plan pursuant to the Terms and Conditions governing
international
traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $4,708.91 $5,013.10 $5,580.93
B’ $6,200.66 $7,071.48 $7,071.48
C’ $8,693.84 $8,998.05 $9,555.72
D’ $11,638.13 $11,918.30 $11,925.44
Non-Recurring Charge (all territories) $1,800.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 141 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.19 Premium XOPTION Service Offering, (cont’d)
4.19.16 Premium XOption #16
To receive service under this XOption, the Customer must order a PRI access facility for voice and
Internet delivery. The Customer can select the configuration of the voice and data lines up to but
not more than 24 lines combined. This XOption also includes shared hosting space and the
Customer’s choice of end user shared hosting web applications. Customer must choose from one
of the options below for the monthly minutes of domestic long distance usage: “A” ‘ 4,000
minutes, “B” ‘ 7,000 minutes, “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic
long distance usage above these options will be billed at rates set forth in Company’s California
Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The
MRC for each is listed below. This XOption includes a choice of a total of 10,000 minutes of local
exchange calling if the customer chooses option A, B, or C, or 20,000 minutes of local exchange
calling if the customer chooses option D. Additional minutes of local exchange usage will be billed
at $.02 per minute in sixty-second billing increments. International usage is provided under
Company’s Platinum Small Business Plan Pursuant to the Terms and Conditions governing
international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge A’ $1,697.41 $1,697.41 $1,697.41
B’ $
1,877.89 $1,877.89 $1,564.91
C’ $2,056.35 $2,056.35 $1,713.63
D’ $3,183.89 $2,056.35 $2,653.23
Non-Recurring Charge (all territories) $999.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 142 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.19 Premium XOPTION Service Offering, (cont’d)
4.19.17 XOption M – Satellite Office Solutions
To receive service under this XOption, the Customer must order a XOptions package at no fewer
than five locations, with at least one location receiving one of the Premium XOptions 1-16.
Customer must also order a minimum of 6 (six) but no more than 9 (nine) local exchange lines via
Integrated Access service. Customer will receive 1,500 monthly minutes of domestic long distance
usage. Domestic long distance usage above the monthly minutes will be billed at rates set forth in
Company’s California Interexchange Services Product Document for intrastate use or pursuant to the
Terms and Conditions governing long distance traffic found on Company’s website for interstate use.
The installation and monthly recurring charge are listed below. Each XOption M includes a choice of
6,000 minutes of local exchange calling per month. Additional local exchange calling above the
monthly messages will be billed at $.02 per minute in sixty-second increments. International usage
will be provided under the Company’s Platinum Small Business Plan pursuant to the Terms and
Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge: $685 $710 $815
Non-Recurring Charge: $700 $700 $700
4.19.17.1 XOption MLP
Customers ordering XOptions 1-16 at no fewer than five locations are eligible for
XOption MLP. MLP is a 5% discount off the monthly recurring charge of all XOption
packages 1-16. XOption M is not eligible for the discount and does not contribute to the
total of five necessary locations to receive the MLP discount.
4.19.17.2 Standard Feature Package:
All Premium XOptions include the following standard features at no additional charge.
Voicemail w/Message Waiting
Call Forwarding
3 Way Calling
Speed Dial
Abbreviated Dialing
Call Hold
Call Pickup
Call Transfer
Hunting
Caller ID – Number Only
First Block of 20 DIDs*
4.19.17.3 Term Discounts:
XOption customers who choose one of the following term commitments that is
greater than one year will receive a discount. The discount is applied to the
XOption Monthly Recurring charge, and the local exchange and domestic long
distance usage above the bundled minutes of use included in each XOption. The
discount will not be offered with any other discounts. The term discounts are as
follows:
2 Years ‘ 5% Discount
3 Years ‘ 10% Discount
* Available to Customers that ordered business trunks.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 143 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.20 Deluxe XOPTION Service Offering*
The Deluxe XOption Service Offering is a bundled service that includes XO local exchange, inbound
and outbound domestic long distance and DSL or Dedicated Internet Access services provided at the
same customer location. Deluxe XOptions also include shared hosting services. This service is
available to Business customers and is subject to the availability of facilities and only offered where
technically feasible.
Rates indicated below do not include sales, use, gross receipts, excise, access or other local, state and
federal taxes, charges, user fees, or surcharges.
Under the Deluxe XOption Service Offering the Customer selects and receives service under one of
the Deluxe XOptions listed in the sections below. Each Deluxe XOption includes the Standard Feature
Package as defined below, at no additional cost. Additional voice features beyond the Standard
Feature Package are available at rates found in this document. The Monthly Recurring Charge for
each Deluxe XOption includes the specified amount of monthly minutes of use (or messages) for local
exchange and inbound and outbound domestic long distance service and the Standard Feature Package.
The specified monthly minutes of use does not include International usage.
Unused minutes may not be carried over to the following month. Additionally, the Customer must
commit to a minimum one year term agreement for both voice and Internet services in order to be
eligible for the Deluxe XOption Service Offering.
4.20.1 Deluxe XOption #1
To receive service under this XOption, the Customer must order a minimum of 10 (ten) but no
more than 13 (thirteen) analog Centrex lines or basic Business local exchange lines or trunks
and DSL service. This XOption also includes shared hosting space and the Customer’s choice
of end user shared hosting web applications. Customer must choose from one of the options
below for the monthly minutes of domestic long distance usage: “A” ‘ 4,000 minutes, “B” ‘
7,000 minutes, “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance
usage above these options will be billed at rates set forth in Company’s California
Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The
MRC for each is listed below. This XOption includes a choice of a total of 10,000
minutes/3,300 messages of local exchange calling if the customer chooses option A, B, or C, or
20,000 minutes/6,500 messages of local exchange calling if the customer chooses option D.
Additional minutes of local exchange usage will be billed at $.02 per minute in sixty-second
billing increments, or $.05 per message dependent on the plan chosen. International usage is
provided under Company’s Platinum Small Business Plan Pursuant to the Terms and Conditions
governing international traffic found on Company’s website.
*Effective December 6, 2008, this offering will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 144 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.20 Deluxe XOPTION Service Offering, (cont’d)
4.20.1 Deluxe XOption #1 (cont’d)
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $1,074.38 $1,220.63 $1,334.54
B’ $1,295.25 $1,442.81 $1,577.81
C’ $1,524.38 $1,663.60 $1,823.91
D’ $2,835.00 $1730* $3,187.98
Non-Recurring Charge: $800 $800 $800
*As of November 13, 2005, the following rates will apply to new customers:
Verizon
Territory
Monthly Recurring Charge: $2,957.35
4.20.2 Deluxe XOption #2
To receive service under this XOption, the Customer must order a minimum of 14 (fourteen) but
no more than 18 (eighteen) analog Centrex lines or basic Business local exchange lines or trunks
and DSL service. This XOption also includes shared hosting space and the Customer’s choice of
end user shared hosting web applications. Customer must choose from one of the options below
for the monthly minutes of domestic long distance usage: “A” ‘ 5,000 minutes, “B” ‘ 7,000
minutes, “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance usage
above these options will be billed at rates set forth in Company’s California Interexchange Services
Product Document for intrastate toll use or pursuant to the Terms and Conditions governing long
distance service found on Company’s website for interstate use. The MRC for each is listed below.
This XOption includes a choice of a total of 12,000 minutes/ 4,000 messages of local exchange
calling if the customer chooses option A, B, or C, or 20,000 minutes/6,500 messages of local
exchange calling if the customer chooses option D. Additional minutes of local exchange usage will
be billed at $.02 per minute in sixty-second billing increments, or $.05 per message dependent on the
plan chosen. International usage is provided under Company’s Platinum Small Business Plan
Pursuant to the Terms and Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $1,319.06 $1,524.38 $1,393.60
B’ $1,466.73 $1,672.04 $1,541.25
C’ $1,695.94 $1,892.81 $1,770.48
D’ $2,974.23 $3,145.79 $3,047.35
Non-Recurring Charge: $800 $800 $800
* As of November 13, 2005, this rate will no longer be available to new customers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 145 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.20 Deluxe XOPTION Service Offering (cont’d)
4.20.3 Deluxe XOption #3
To receive service under this XOption, the Customer must order a minimum of 10 (ten) but no
more than 13 (thirteen) analog Centrex lines or basic Business local exchange lines or trunks and
DSL service. This XOption also includes shared hosting space and the Customer’s choice of end
user shared hosting web applications. Customer must choose from one of the options below for
the monthly minutes of domestic long distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes,
“C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance usage above these
options will be billed at rates set forth in Company’s California Interexchange Services Product
Document for intrastate toll use or pursuant to the Terms and Conditions governing long distance
service found on Company’s website for interstate use. The MRC for each is listed below. This
XOption includes a choice of a total of 10,000 minutes/3,300 messages of local exchange calling if the
customer chooses option A, B, or C, or 20,000 minutes/6,500 messages of local exchange calling if the
customer chooses option D. Additional minutes of local exchange usage will be billed at $.02 per
minute in sixty-second billing increments, or $.05 per message dependent on the plan chosen.
International usage is provided under Company’s Platinum Small Business Plan Pursuant to the Terms
and Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $1,359.89 $1,507.00 $1,683.29
B’ $1,582.04 $1,728.29 $1,926.56
C’ $1,811.25 $1,950.48 $2,169.85
D’ $3,121.88 $3,244.23 $3,536.73
Non-Recurring Charge: $800 $800 $800
4.20.4 Deluxe XOption #4
To receive service under this XOption, the Customer must order a minimum of 14 (fourteen) but
no more than 18 (eighteen) analog Centrex lines or basic Business local exchange lines or trunks
and DSL service. This XOption also includes shared hosting space and the Customer’s choice of
end user shared hosting web applications. Customer must choose from one of the options below
for the monthly minutes of domestic long distance usage: “A” ‘ 5,000 minutes, “B” ‘ 7,000
minutes, “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance usage
above these options will be billed at rates set forth in Company’s California Interexchange Services
Product Document for intrastate toll use or pursuant to the Terms and Conditions governing long
distance service found on Company’s website for interstate use. The MRC for each is listed below.
This XOption includes a choice of a total of 12,000 minutes/4,000 messages of local exchange calling
if the customer chooses option A, B, or C, or 20,000 minutes/6,500 messages of local exchange calling
if the customer chooses option D. Additional minutes of local exchange usage will be billed at
$.02 per minute in sixty-second billing increments, or $.05 per message dependent on the plan
chosen. International usage is provided under Company’s Platinum Small Business Plan Pursuant
to the Terms and Conditions governing international traffic found on Company’s website.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 146 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.20 Deluxe XOPTION Service Offering (cont’d)
4.20.4 Deluxe XOption #4 (cont’d)
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $1,137.38 $1,416.38 $1,310.63
B’ $1,370.25 $1,533.38 $1,428.75
C’ $1,553.63 $1,711.13 $1,612.13
D’ $2,576.25 $2,713.50 $2,634.75
Non-Recurring Charge $800.00
4.20.5 Deluxe XOption #5
To receive service under this XOption, the Customer must order a minimum of 10 (ten) but no
more than 13 (thirteen) analog Centrex lines or basic Business local exchange lines or trunks and
Dedicated Internet Access. This XOption also includes shared hosting space and the Customer’s
choice of end user shared hosting web applications. Customer must choose from one of the
options below for the monthly minutes of domestic long distance usage: “A” ‘ 4,000 minutes,
“B” ‘ 7,000 minutes, “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long
distance usage above these options will be billed at rates set forth in Company’s California
Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The MRC
for each is listed below. This XOption includes a choice of a total of 10,000 minutes/3,300 messages of
local exchange calling if the customer chooses option A, B, or C, or 20,000 minutes/6,500 messages of
local exchange calling if the customer chooses option D. Additional minutes of local exchange
usage will be billed at $.02 per minute in sixty-second billing increments, or $.05 per message
dependent on the plan chosen. International usage is provided under Company’s Platinum Small
Business Plan Pursuant to the Terms and Conditions governing international traffic found on
Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $3,059.82 $3,131.16 $3,131.16
B’ $3,406.97 $3,640.20 $3,518.51
C’ $3,780.11 $3,962.61 $3,851.11
D’ $5,680.30 $5,840.51 $5,751.29
Non-Recurring Charge $1,800.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 147 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.20 Deluxe XOPTION Service Offering (cont’d)
4.20.6 Deluxe XOPTION Service Offering
4.20.5 Deluxe XOption #6
To receive service under this XOption, the Customer must order a minimum of 14(fourteen)
but no more than 18 (eighteen) analog Centrex lines or basic Business local exchange lines
or trunks and Dedicated Internet Access. This XOption also includes shared hosting space
and the Customer’s choice of end user shared hosting web applications. Customer must
choose from one of the options below for the monthly minutes of domestic long distance
usage: “A” ‘ 5,000 minutes, “B” ‘ 7,000 minutes, and “C” ‘10,000 minutes, and “D” ‘
25,000 minutes. The domestic long distance usage above these options will be billed at
rates set forth in Company’s California Interexchange Services Product Document for
intrastate toll use or pursuant to the Terms and Conditions governing long distance service
found on Company’s website for interstate use. The MRC for each is listed below. This
XOption includes a choice of a total of 12,000 minutes/4,000 messages of local exchange
calling if the customer chooses option A, B, or C, or 20,000 minutes/6,500 messages of
local exchange calling if the customer chooses option D. Additional minutes of local
exchange usage will be billed at $.02 per minute in sixty-second billing increments, or $.05
per message dependent on the plan chosen. International usage is provided under
Company’s Platinum Small Business Plan Pursuant to the Terms and Conditions governing
international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $3,305.57 $3,573.25 $3,411.02
B’ $3,600.28 $3,859.20 $3,715.21
C’ $3,922.06 $4,181.64 $4,029.57
D’ $5,822.27 $6,059.53 $5,929.75
Non-Recurring Charge $1,800.00
4.20.7 Reserved for Future Use
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 148 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.20 Deluxe XOPTION Service Offering (cont’d)
4.20.8 Deluxe XOption #8
This XOption is a per user network service that requires a minimum of 10 (ten) users accessing
the same network. This XOption is provided over basic business or analog Centrex lines for
a minimum of ten users and DSL service. This XOption also includes shared hosting space and
the Customer’s choice of end user shared hosting web applications. Customer must choose from
one of the options below for the monthly minutes of domestic long distance usage: “A” ‘ 4,000
minutes, “B” ‘ 7,000 minutes, and “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The
domestic long distance usage above these options will be billed at rates set forth in Company’s
California Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The MRC
for each is listed below. This XOption includes a choice of a total of 10,000 minutes of local exchange
calling if the customer chooses option A, B, or C, or 20,000 minutes of local exchange calling if the
customer chooses option D. Additional minutes of local exchange usage will be billed at $.02 per
minute in sixty-second billing increments. The monthly minutes of use for local exchange and
domestic long distance is total combined usage for all the users in this XOption. International
usage is provided under Company’s Platinum Small Business Plan Pursuant to the Terms and
Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
First Ten Users:
A’ $680.00 $705.00 $770.00
B’ $800.00 $825.00 $935.00
C’ $920.00 $945.00 $1,055.00
D’ $1595.00 $1,620.00 $1,725.00
Each Add'l User:
A’ $68.00 $70.00 $77.00
B’ $80.00 $82.00 $93.00
C’ $92.00 $94.00 $105.00
D’ $159.00 $620.00 $172.00
Non-Recurring Charge
The Non-Recurring Charge is equal to one month’s Monthly Recurring Charge. If additional
users are added after installation, the Non-Recurring Charge for the additions is equal to the
appropriate “Each Additional User Charge” for the option chosen for each user added.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 149 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.20 Deluxe XOPTION Service Offering (cont’d)
4.20.9 Deluxe XOption #12
To receive service under this XOption, the Customer must order a minimum of 19 (nineteen) but
no more than 24 (twenty-four) analog Centrex lines or basic Business local exchange lines or
trunks and DSL service. This XOption also includes shared hosting space and the Customer’s
choice of end user shared hosting web applications. Customer must choose from one of the
options below for the monthly minutes of domestic long distance usage: “A” ‘ 10,000 minutes,
“B” ‘ 25,000 minutes, “C” ‘50,000 minutes, and “D” 75,000 minutes. The domestic long
distance usage above these options will be billed at rates set forth in Company’s California
Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The
MRC for each choice is listed below. This XOption includes a choice of a total of 20,000
minutes/6,500 messages of local exchange calling if the customer chooses options A, B, or C, or
30,000 minutes/10,000 messages of local exchange calling if the customer chooses option D.
Additional minutes of local exchange usage will be billed at $.02 per minute in sixty-second billing
increments, or $.05 per message dependent on the plan chosen. International usage is provided
under the Company’s Platinum Medium Business Plan pursuant to the Terms and Conditions
governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $1,750.50 $1,967.63 $1,829.25
B’ $2,653.88 $2,857.50 $2,732.63
C’ $.4,168.13 $4,338.00 $4,246.88
D’ $5,825.25 $5,970.38 $5,904.00
Non-Recurring Charge $800.00
4.20.10 Deluxe XOption #13
To receive service this XOption, the Customer must order a minimum of 19 (nineteen) but no
more than 24 (twenty-four) analog Centrex lines or basic Business local exchange lines or trunks
and Dedicated Internet Access. This XOption also includes shared hosting space and the
Customer’s choice of end user shared hosting web applications. Customer must choose from one
of the options below for the monthly minutes of domestic long distance usage: “A” ‘ 10,000
minutes, “B” ‘ 25,000 minutes, “C” ‘50,000 minutes, and “D” 75,000 minutes. The domestic
long distance usage above these options will be billed at rates set forth in Company’s California
Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The
MRC for each choice is listed below. This XOption includes a choice of a total of 20,000
minutes/6,500 messages of local exchange calling if the customer chooses options A, B, or C, or
30,000 minutes/10,000 messages of local exchange calling if the customer chooses option D.
Additional minutes of local exchange usage will be billed at $.02 per minute in sixty-second billing
increments, or $.05 per message dependent on the plan chosen. International usage is provided
under the Company’s Platinum Medium Business Plan pursuant to the Terms and Conditions
governing international traffic found on Company’s website.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 150 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.20 Deluxe XOPTION Service Offering (cont’d)
4.20.10 Deluxe XOption #13 (cont’d)
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $3,463.03 $3,749.63 $3,572.45
B’ $4,736.82 $5,006.82 $4,846.50
C’ $6,871.50 $7,099.32 $6,981.19
D’ $9,217.13 $9,410.56 $9,326.82
Non-Recurring Charge $1,800.00
4.20.11 Deluxe XOption #14
To receive service under this XOption, the Customer must order a Primary Rate Interface (PRI) for
voice along with DSL service*. This XOption also includes shared hosting space and the
Customer’s choice of end user shared hosting web applications. Customer must choose from one
of the options below for the monthly minutes of domestic long distance usage: “A” ‘ 10,000
minutes, “B” ‘ 25,000 minutes, “C” ‘50,000 minutes, and “D” 75,000 minutes. The domestic
long distance usage above these options will be billed at rates set forth in Company’s California
Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The MRC
for each choice is listed below. This XOption includes a choice of a total of 20,000 minutes/6,500
messages of local exchange calling if the customer chooses options A, B, or C, or 30,000
minutes/10,000 messages of local exchange calling if the customer chooses option D. Additional
minutes of local exchange usage will be billed at $.02 per minute in sixty-second billing increments, or
$.05 per message dependent on the plan chosen. International usage is provided under the Company’s
Platinum Medium Business Plan pursuant to the Terms and Conditions governing international traffic
found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $1,953.00 $2,110.50 $2,386.13
B’ $2,857.50 $2,920.50 $3,289.50
C’ $4,370.63 $4,482.00 $4,803.75
D’ $6,028.88 $6,114.38 $6,460.88
Non-Recurring Charge $800.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 151 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.20 Deluxe XOPTION Service Offering (cont’d)
4.20.12 Deluxe XOption #15
To receive service under this XOption, the Customer must order a Primary Rate Interface (PRI)
for voice along with Dedicated Internet Access service*. This XOption also includes shared
hosting space and the Customer’s choice of end user shared hosting web applications. Customer
must choose from one of the options below for the monthly minutes of domestic long distance
usage: “A” ‘ 10,000 minutes, “B” ‘ 25,000 minutes, “C” ‘50,000 minutes, and “D” 75,000
minutes. The domestic long distance usage above these options will be billed at rates set forth in
Company’s California Interexchange Services Product Document for intrastate toll use or pursuant to
the Terms and Conditions governing long distance service found on Company’s website for interstate
use. The MRC for each choice is listed below. This XOption includes a choice of a total of 20,000
minutes/6,500 messages of local exchange calling if the customer chooses options A, B, or C, or
30,000 minutes/10,000 messages of local exchange calling if the customer chooses option D.
Additional minutes of local exchange usage will be billed at $.02 per minute in sixty-second
billing increments, or $.05 per message dependent on the plan chosen. International usage is
provided under the Company’s Platinum Medium Business Plan pursuant to the Terms and
Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $4,485.84 $4,729.20 $5,155.06
B’ $6,016.95 $6,240.03 $6,686.17
C’ $8,582.30 $8,754.69 $9,251.52
D’ $11,365.11 $11,532.98 $12,070.38
Non-Recurring Charge $1,800.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 152 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.20 Deluxe XOPTION Service Offering (cont’d)
4.20.13 XOption M – Satellite Office Solutions
To receive service under this XOption, the Customer must order a XOptions package at no fewer
than three locations, with at least one location receiving one of the Deluxe XOptions 1-16.
Customer must also order a minimum of 6 (six) but no more than 9 (nine) local exchange lines
via Integrated Access service. Customers renewing Company contracts are eligible to receive this
XOption on a stand alone basis with no location or other XOption requirements. Customer will
receive 1,500 monthly minutes of domestic long distance usage. Domestic long distance usage above
the monthly minutes will be billed at rates set forth in Company’s California Interexchange Services
Product Document for intrastate use or pursuant to the Terms and Conditions governing long distance
traffic found on Company’s website for interstate use. The installation and monthly recurring charge are
listed below. Each XOption M includes 6,000 minutes of local exchange calling per month. Additional
local exchange calling above the monthly messages will be billed at $.02 per minute in sixty-second
increments, or $.05 per message dependent on the plan chosen. International usage will be provided
under the Company’s Platinum Small Business Plan pursuant to the Terms and Conditions governing
international traffic found on Company’s website.
Pacific Bell Verizon Roseville
Monthly Recurring Charge $600.00 ** $600.00 $610.00**
Non Recurring Charge $700.00 $700.00 $700.00
As of November 13, 2005, the following rate will apply to new customers:
Pacific Bell Roseville
Monthly Recurring Charge $685.00 $815.00
4.20.13.1 XOption MLP
Customers ordering XOptions 1-16 at no fewer than five locations are eligible for XOption
MLP. MLP is a 5% discount off the monthly recurring charge of all XOption packages 1-16.
XOption M is not eligible for the discount and does not contribute to the total of five necessary
locations to receive the MLP discount.
4.20.13.2 Standard Feature Package:
XOption customers who choose business lines will receive the following standard
features on those lines at no additional charge: Voicemail w/Message Waiting, Call
Forwarding, 3 Way Calling , Speed Dial, Abbreviated Dialing, Call Hold , Call Pickup,
Call Transfer, Caller ID – Number Only, First Block of 20 DIDs*and Hunting
(Circular or Sequential).
4.20.13.3 Term Discounts:
XOption customers who choose one of the following term commitments that is greater
than one year will receive a discount. The discount is applied to the XOption Monthly
Recurring charge, and the local exchange and domestic long distance usage above the
bundled minutes of use included in each XOption. The discount will not be offered
with any other discounts. The term discounts are as follows:
2 Years ‘ 5% Discount
3 Years ‘ 10% Discount
*Available to Customers who ordered business trunks.
**As of November 13, 2005, this rate will no longer be available to new customers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 153 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.21 Metra XOPTIONS Service Offering*
The Metra XOptions Service Offering is a bundled service that includes XO local exchange, inbound and
outbound domestic long distance and DSL or Dedicated Internet Access services provided at the same
customer location. Metra XOptions also includes shared hosting services with enhanced feature Metra DNS
Manager, which allows Customers to self-manage their DNS functionality. This service is available to
Business customers and is subject to the availability of facilities and only offered where technically feasible.
Rates indicated below do not include sales, use, gross receipts, excise, access or other local, state and federal
taxes, charges, user fees, or surcharges.
Under the Metra XOptions Service Offering the Customer selects and receives service under one of the Metra
XOptionss listed in the sections below. Each Metra XOptions includes the Standard Feature Package as
defined below, at no additional cost. Additional voice features beyond the Standard Feature Package are
available at rates found in this document. The Monthly Recurring Charge for each Metra XOptions includes
the specified amount of monthly minutes of use (or messages) for local exchange and inbound and outbound
domestic long distance service and the Standard Feature Package. The specified monthly minutes of use does
not include International usage.
Unused minutes may not be carried over to the following month. Additionally, the Customer must commit to
a minimum one year term agreement for both voice and Internet services in order to be eligible for the Metra
XOptions Service Offering.
4.21.1 Metra XOption #1
To receive service under this XOption, the Customer must order a minimum of 10 (ten) but no
more than 13 (thirteen) analog Centrex lines or basic Business local exchange lines or trunks and DSL
service. This XOption also includes shared hosting space and the Customer’s choice of end user
shared hosting web applications. Customer must choose from one of the options below for the
monthly minutes of domestic long distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes, “C”
‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance usage above these
options will be billed at rates set forth in Company’s California Interexchange Services Product
Document for intrastate toll use or pursuant to the Terms and Conditions governing long distance
service found on Company’s website for interstate use. The MRC for each is listed below. This
XOption includes a choice of a total of 10,000 minutes of local exchange calling if the customer
chooses option A, B, or C, or 20,000 minutes of local exchange calling if the customer chooses option
D. Additional minutes of local exchange usage will be billed at $.02 per minute in sixty-second billing
increments. International usage is provided under Company’s Platinum Small Business Plan Pursuant
to the Terms and Conditions governing international traffic found on Company’s website.
*Effective December 6, 2008, this offering will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 154 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.21 Metra XOPTIONS Service Offering (cont’d)
4.21.1 Metra XOption #1 (cont’d)
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $1,074.38 $1,220.63 $1,130.63
B’ $1,295.16 $1,352.81 $1,352.81
C’ $1,524.38 $1,663.59 $1,582.04
D’ $2,835.00 $2,957.34 $2,892.66
Non-Recurring Charge: $800
4.21.2 Metra XOption #2
To receive service under this XOption, the Customer must order a minimum of 14 (fourteen) but
no more than 18 (eighteen) analog Centrex lines or basic Business local exchange lines or trunks
and DSL service. This XOption also includes shared hosting space and the Customer’s choice of
end user shared hosting web applications. Customer must choose from one of the options below
for the monthly minutes of domestic long distance usage: “A” ‘ 5,000 minutes, “B” ‘ 7,000
minutes, “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance usage
above these options will be billed at rates set forth in Company’s California Interexchange Services
Product Document for intrastate toll use or pursuant to the Terms and Conditions governing long
distance service found on Company’s website for interstate use. The MRC for each is listed below.
This XOption includes a choice of a total of 12,000 minutes of local exchange calling if the
customer chooses option A, B, or C, or 20,000 minutes of local exchange calling
if the customer chooses option D. Additional minutes of local exchange usage will be billed at
$.02 per minute in sixty-second billing increments. International usage is provided under
Company’s Platinum Small Business Plan Pursuant to the Terms and Conditions governing
international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $1,319.06 $1,524.38 $1,393.60
B’ $1,466.73 $1,672.03 $1,541.25
C’ $1,695.94 $1,892.81 $1,770.48
D’ $2,974.23 $3,145.78 $3,047.35
Non-Recurring Charge: $800 $800 $800
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 155 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.21 Metra XOPTIONS Service Offering (cont’d)
4.21.3 Metra XOption #3
To receive service under this XOption, the Customer must order a minimum of 10 (ten) but no
more than 13 (thirteen) analog Centrex lines or basic Business local exchange lines or trunks and
DSL service. This XOption also includes shared hosting space and the Customer’s choice of end
user shared hosting web applications. Customer must choose from one of the options below for
the monthly minutes of domestic long distance usage: “A” ‘ 4,000 minutes, “B” ‘ 7,000 minutes,
“C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance usage above these
options will be billed at rates set forth in Company’s California Interexchange Services Product
Document for intrastate toll use or pursuant to the Terms and Conditions governing long distance
service found on Company’s website for interstate use. The MRC for each is listed below. This
XOption includes a choice of atotal of 10,000 minutes of local exchange calling if the customer
chooses option A, B, or C, or 20,000 minutes of local exchange calling if the customer chooses
option D. Additional minutes of local exchange usage will be billed at $.02 per minute in
sixty-second billing increments. International usage is provided under Company’s Platinum Small
Business Plan Pursuant to the Terms and Conditions governing international traffic found on
Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $1,359.85 $1,507.50 $1,409.06
B’ $1,582.04 $1,728.28 $1,631.25
C’ $1,811.24 $1,950.47 $1,860.48
D’ $3,121.88 $3,244.22 $3,171.10
Non-Recurring Charge: $800
4.21.4 Metra XOption #4
To receive service under this XOption, the Customer must order a minimum of 14 (fourteen) but
no more than 18 (eighteen) analog Centrex lines or basic Business local exchange lines or trunks
and DSL service. This XOption also includes shared hosting space and the Customer’s choice of
end user shared hosting web applications. Customer must choose from one of the options below
for the monthly minutes of domestic long distance usage: “A” ‘ 5,000 minutes, “B” ‘ 7,000
minutes, “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long distance usage
above these options will be billed at rates set forth in Company’s California Interexchange Services
Product Document for intrastate toll use or pursuant to the Terms and Conditions governing long
distance service found on Company’s website for interstate use. The MRC for each is listed below.
This XOption includes a choice of a total of 12,000 minutes of local exchange calling if the customer
chooses option A, B, or C, or 20,000 minutes of local exchange calling if the customer chooses
option D. Additional minutes of local exchange usage will be billed at $.02 per minute in sixty-
second billing increments. International usage is provided under Company’s Platinum Small
Business Plan Pursuant to the Terms and Conditions governing international traffic found on
Company’s website.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 156 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.21 Metra XOPTIONS Service Offering (cont’d)
4.21.4 Metra XOption #4
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $1,252.13 $1,416.38 $1,310.63
B’ $1,370.25 $1,533.38 $1,428.75
C’ $1,553.63 $1,711.13 $1,612.13
D’ $2,576.25 $2,713.50 $2,634.75
Non-Recurring Charge $800.00
4.21.5 Metra XOption #5
To receive service under this XOption, the Customer must order a minimum of 10 (ten) but no
more than 13 (thirteen) analog Centrex lines or basic Business local exchange lines or trunks and
Dedicated Internet Access. This XOption also includes shared hosting space and the Customer’s
choice of end user shared hosting web applications. Customer must choose from one of the
options below for the monthly minutes of domestic long distance usage: “A” ‘ 4,000 minutes,
“B” ‘ 7,000 minutes, “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The domestic long
distance usage above these options will be billed at rates set forth in Company’s California Interexchange
Services Product Document for intrastate toll use or pursuant to the Terms and Conditions governing long
distance service found on Company’s website for interstate use. The MRC for each is listed
below. This XOption includes a choice of a total of 10,000 minutes of local exchange calling if the
customer chooses option A, B, or C, or 20,000 minutes of local exchange calling if the customer
chooses option D. Additional minutes of local exchange usage will be billed at $.02 per minute in
sixty-second billing increments. International usage is provided under Company’s Platinum Small
Business Plan Pursuant to the Terms and Conditions governing international traffic found on
Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $2,484.24 $2,656.63 $2,120.91
B’ $3,244.73 $3,445.49 $2,763.11
C’ $3,577.31 $3,789.95 $3,040.24
D’ $5,477.51 $5,643.79 $4,623.74
Non-Recurring Charge $1,800
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 157 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.21 Metra XOPTIONS Service Offering (cont’d)
4.21.6 Metra XOption #6
To receive service under this XOption, the Customer must order a minimum of 14(fourteen) but
no more than 18 (eighteen) analog Centrex lines or basic Business local exchange lines or trunks
and Dedicated Internet Access. This XOption also includes shared hosting space and the
Customer’s choice of end user shared hosting web applications. Customer must choose from one
of the options below for the monthly minutes of domestic long distance usage: “A” ‘ 5,000
minutes, “B” ‘ 7,000 minutes, and “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The
domestic long distance usage above these options will be billed at rates set forth in Company’s
California Interexchange Services Product Document for intrastate toll use or pursuant to the Terms
and Conditions governing long distance service found on Company’s website for interstate use. The
MRC for each is listed below. This XOption includes a choice of a total of 12,000 minutes
of local exchange calling if the customer chooses option A, B, or C, or 20,000 minutes
of local exchange calling if the customer chooses option D. Additional minutes of local exchange
usage will be billed at $.02 per minute in sixty-second billing increments. International usage is
provided under Company’s Platinum Small Business Plan Pursuant to the Terms and Conditions
governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $2,966.91 $2,703.94 $2,556.91
B’ $3,386.69 $3,068.97 $2,911.81
C’ $3,719.03 $3,335.99 $3,188.96
D’ $5,643.49 $5,051.11 $4,772.45
Non-Recurring Charge $1,800.00
4.21.7 Reserved for Future Use
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 158 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.21 Metra XOPTIONS Service Offering (cont’d)
4.21.8 Metra XOption #8
This XOption is a per user network service that requires a minimum of 10 (ten) users accessing
the same network. This XOption is provided over basic business or analog Centrex lines for
a minimum of ten users and DSL service. This XOption also includes shared hosting space and
the Customer’s choice of end user shared hosting web applications. Customer must choose from
one of the options below for the monthly minutes of domestic long distance usage: “A” ‘ 4,000
minutes, “B” ‘ 7,000 minutes, and “C” ‘10,000 minutes, and “D” ‘ 25,000 minutes. The
domestic long distance usage above these options will be billed at rates set forth in Company’s
California Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The MRC
for each is listed below. This XOption includes a choice of a total of 10,000 minutes of local
exchange calling if the customer chooses option A, B, or C, or 20,000 minutes of local exchange
calling if the customer chooses option D. Additional minutes of local exchange usage will be billed
at $.02 per minute in sixty-second billing increments. The monthly minutes of use for local
exchange and domestic long distance is total combined usage for all the users in this XOption.
International usage is provided under Company’s Platinum Small Business Plan Pursuant to
the Terms and Conditions governing international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
First Ten Users:
A’ $680.00 $705.00 $815.00
B’ $800.00 $825.00 $935.00
C’ $920.00 $945.00 $1,055.00
D’ $1595.00 $1,620.00 $1,725.00
Each Add'l User:
A’ $68.00 $70.00 $81.00
B’ $80.00 $82.00 $93.00
C’ $92.00 $94.00 $105.00
D’ $159.00 $162.00 $172.00
Non-Recurring Charge
The Non-Recurring Charge is equal to one month’s Monthly Recurring Charge. If additional
users are added after installation, the Non-Recurring Charge for the additions is equal to the
appropriate “Each Additional User Charge” for the option chosen for each user added.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 159 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.21 Metra XOPTIONS Service Offering (cont’d)
4.21.9 Metra XOption #12
To receive service under this XOption, the Customer must order a minimum of 19 (nineteen) but
no more than 24 (twenty-four) analog Centrex lines or basic Business local exchange lines or
trunks and DSL service. This XOption also includes shared hosting space and the Customer’s
choice of end user shared hosting web applications. Customer must choose from one of the
options below for the monthly minutes of domestic long distance usage: “A” ‘ 10,000 minutes,
“B” ‘ 25,000 minutes, “C” ‘50,000 minutes, and “D” 75,000 minutes. The domestic long
distance usage above these options will be billed at rates set forth in Company’s Interexchange
Services Product Document for intrastate toll use or pursuant to the Terms and Conditions
governing long distance service found on Company’s website for interstate use. The MRC for each
choice is listed below. This XOption includes a choice of a total of 20,000 minutes of local
exchange calling if the customer chooses options A, B, or C, or 30,000 minutes of local exchange
calling if the customer chooses option D. Additional minutes of local exchange usage will be billed
at $.02 per minute in sixty-second billing increments. International usage is provided under the
Company’s Platinum Medium Business Plan pursuant to the Terms and Conditions governing
international traffic found on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $1,750.50 $1,966.50 $1,829.25
B’ $2,653.88 $2,857.50 $2,732.63
C’ $4,168.13 $4,338.00 $4,246.88
D’ $5,825.25 $5,970.38 $5,904.00
Non-Recurring Charge $800.00
4.21.10 Metra XOption #13
To receive service this XOption, the Customer must order a minimum of 19 (nineteen) but no
more than 24 (twenty-four) analog Centrex lines or basic Business local exchange lines or trunks
and Dedicated Internet Access. This XOption also includes shared hosting space and the
Customer’s choice of end user shared hosting web applications. Customer must choose from one
of the options below for the monthly minutes of domestic long distance usage: “A” ‘ 10,000
minutes, “B” ‘ 25,000 minutes, “C” ‘50,000 minutes, and “D” 75,000 minutes. The domestic
long distance usage above these options will be billed at rates set forth in Company’s California
Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The
MRC for each choice is listed below. This XOption includes a choice of a total of 20,000 minutes
of local exchange calling if the customer chooses options A, B, or C, or 30,000 minutes of local
exchange calling if the customer chooses option D. Additional minutes of local exchange usage
will be billed at $.02 per minute in sixty-second billing increments, or $.05 per message dependent
on the plan chosen. International usage is provided under the Company’s Platinum Medium
Business Plan pursuant to the Terms and Conditions governing international traffic found on
Company’s website.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 160 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: April 15, 2014
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.21 Metra XOPTIONS Service Offering (cont’d)
4.21.10 Metra XOption #13 (cont’d)
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $2,554.08 $2,554.88 $2,129.06
B’ $3,302.44 $3,302.44 $2,752.04
C’ $4,568.06 $4,568.06 $3,806.73
D’ $6,010.88 $6,010.88 $5,009.06
Non-Recurring Charge $1,800.00
4.21.11 Metra XOption #14
To receive service under this XOption, the Customer must order a Primary Rate Interface (PRI) for
voice along with DSL service*. This XOption also includes shared hosting space and the
Customer’s choice of end user shared hosting web applications. Customer must choose from one
of the options below for the monthly minutes of domestic long distance usage: “A” ‘ 10,000
minutes, “B” ‘ 25,000 minutes, “C” ‘50,000 minutes, and “D” 75,000 minutes. The domestic
long distance usage above these options will be billed at rates set forth in Company’s California
Interexchange Services Product Document for intrastate toll use or pursuant to the Terms and
Conditions governing long distance service found on Company’s website for interstate use. The MRC
for each choice is listed below. This XOption includes a choice of a total of 20,000 minutes of local
exchange calling if the customer chooses options A, B, or C, or 30,000 minutes of local exchange
calling if the customer chooses option D. Additional minutes of local exchange usage will be billed
at $.02 per minute in sixty-second billing increments, or $.05 per message dependent on the
plan chosen. International usage is provided under the Company’s Platinum Medium
Business Plan pursuant to the Terms and Conditions governing international traffic found
on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $1,953.00 $2,110.50 $2,386.13
B’ $2,857.50 $3,001.50 $3,289.50
C’ $4,370.63 $4,482.00 $4,803.75
D’ $6,028.88 $6,114.38 $6,460.88
Non-Recurring Charge $800.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 161 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.21 Metra XOPTIONS Service Offering (cont’d)
4.21.12 Metra XOption #15
To receive service under this XOption, the Customer must order a Primary Rate Interface (PRI)
for voice along with Dedicated Internet Access service*. This XOption also includes shared
hosting space and the Customer’s choice of end user shared hosting web applications. Customer
must choose from one of the options below for the monthly minutes of domestic long distance
usage: “A” ‘ 10,000 minutes, “B” ‘ 25,000 minutes, “C” ‘50,000 minutes, and “D” 75,000
minutes. The domestic long distance usage above these options will be billed at rates set forth in
Company’s California Interexchange Services Product Document for intrastate toll use or pursuant to
the Terms and Conditions governing long distance service found on Company’s website for interstate
use. The MRC for each choice is listed below. This XOption includes a choice of a total of 20,000
minutes of local exchange calling if the customer chooses options A, B, or C, or 30,000 minutes of local
exchange calling if the customer chooses option D. Additional minutes of local exchange usage will be
billed at $.02 per minute in sixty-second billing increments. International usage is provided under the
Company’s Platinum Medium Business Plan pursuant to the Terms and Conditions governing
international traffic found
on Company’s website.
PacBell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge:
A’ $3,070.32 $3,070.32 $3,070.32
B’ $3,968.72 $3,968.72 $3,968.72
C’ $5,489.69 $5,489.69 $5,489.69
D’ $7,223.56 $7,223.56 $7,223.56
Non-Recurring Charge $1,800.00
4.21.13 Metra XOption #16
Reserved for Future Use.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 162 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.21 Metra XOPTIONS Service Offering (cont’d)
4.21.14 XOption M – Satellite Office Solutions
To receive service under this XOption, the Customer must order a XOptions package at no fewer
than three locations, with at least one location receiving one of the XOptions 1-16. The
requirement specified above does not apply to Customer’s who subscribe to a two or three year
contract term. However, all Customers, regardless of contractual term length. Customer must also
order a minimum of 6 (six) but no more than 9 (nine) local exchange lines via Integrated Access
service. Customers renewing Company contracts are eligible to receive this XOption on a stand
alone basis with no location or other XOption requirements. Customer will receive 1,500 monthly
minutes of domestic long distance usage. Domestic long distance usage above the monthly
minutes will be billed at rates set forth in Company’s California Interexchange Services Product
Document for intrastate use or pursuant to the Terms and Conditions governing long distance traffic
found on Company’s website for interstate use. The installation and monthly recurring charge are
listed below. Each XOption M includes 6,000 minutes of local exchange calling per month.
Additional local exchange calling above the monthly messages will be billed at $.02 per minute
in sixty-second increments. International usage will be provided under the Company’s Platinum
Small Business Plan pursuant to the Terms and Conditions governing international traffic found
on Company’s website.
Pacific Bell Verizon Roseville
Monthly Recurring Charge $600.00 $600.00 $610.00
Non Recurring Charge $700.00 $700.00 $700.00
4.21.14.1 XOption MLP
Customers ordering XOptions 1-16 at no fewer than five locations are eligible for XOption
MLP. MLP is a 5% discount off the monthly recurring charge of all XOption packages 1-
16. XOption M is not eligible for the discount and does not contribute to the total of five
necessary locations
to receive the MLP discount.
4.21.14.2 Standard Feature Package:
XOption customers who choose business lines will receive the following standard
features on those lines at no additional charge: Voicemail w/Message Waiting,
Call Forwarding, 3 Way Calling , Speed Dial, Abbreviated Dialing, Call Hold ,
Call Pickup, Call Transfer, Caller ID – Number Only, First Block of 20 DIDs*
and Hunting (Circular or Sequential).
4.21.14.3 Term Discounts:
XOption customers who choose one of the following term commitments that is
greater than one year will receive a discount. The discount is applied to the
XOption Monthly Recurring charge, and the local exchange and domestic long
distance usage above the bundled minutes of use included in each XOption. The
discount will not be offered with any other discounts. The term discounts are as
follows:
2 Years ‘ 5% Discount
3 Years ‘ 10% Discount
*Available to Customers who ordered business trunks.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 163 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.22 Multiple Service Discount #1
XO Multiple Service #1 is available to current or new XO Business Customers meeting the criteria listed
below. Customer will receive a 10% discount off the combined total amount of the Monthly Recurring and
Local Usage charges for their XO local exchange service, local calling features, and XO DSL or Dedicated
Internet Access service. Sales, use, gross receipts, excise, access or other local, state and federal taxes,
charges, user fees, or surcharges are not included. Service is subject to the availability of facilities and
offered only where technically feasible. This 10% discount is applied in addition to any term discount
offered on the individual service components listed below. The following are not eligible with the Multiple
Service Discount: XOption Offering; Integrated Access Offering; other promotions; Individual Case Basis
(ICB) contracts, or any off document pricing. To be eligible, Customer must meet the following criteria:
1. Customer must subscribe to XO local exchange service (“Voice Service”). The Local Exchange
Voice service requirement is a minimum of 48 lines or trunks (or 2 T-1 equivalents) , but no
more then 144 lines or trunks (or 6 T-1 equivalents). ;
2. Customer must subscribe to a XO DSL or XO Dedicated Internet Access service (“Data Service”);
3. New XO Customers must commit to a term of service for the XO Voice Service and Data Service
for a minimum one (1) year term commitment. Existing XO Customers must commit to a term of
service for Data Service that is equal to or greater than the amount of time remaining in
Customer’s term commitment for the Voice Service listed in 1 above, but in no case shall the
commitment be less than one (1) year;
4. All Voice and Data Services must be provided the same customer location;
5. Current Customers' XO account must be current as of the date of Installation and no outstanding
balance past due; and
If, for any reason, Customer’s service is terminated prior to the end of Customer’s term commitment, the
Customer will be liable for all discounted amounts provided under this Service Discount Plan.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 164 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.22 Multiple Service Discount #2
XO Multiple Service #2 is available to current or new XO Business Customers meeting the criteria listed
below. Customer will receive a 15% discount off the combined total amount of the Monthly Recurring and
Usage charges for their XO local exchange, local calling features, IntraLATA, InterLATA, 800 toll service,
Shared Web Hosting and DSL or Dedicated Internet Access Service. Sales, use, gross receipts, excise,
access or other local, state and federal taxes, charges, user fees, or surcharges are not included. Service is
subject to the availability of facilities and offered only where technically feasible. This 15% discount is
applied in addition to any term discount offered on the individual service components listed below. The
following are not eligible with the Multiple Service Discount: XOption Offering; Integrated Access
Offering; XO Dedicated Long Distance; other promotions; Individual Case Basis (ICB) contracts, or any off
document pricing. To be eligible, Customers must meet the following criteria:
1. Customers must subscribe to XO local exchange, and long distance (“Voice Service”). The Local
Exchange Voice service requirement is a minimum 48 lines or trunks (or 2 T-1 equivalents) but no
more than 144 lines or trunks (or 6-T equivalents).
2. Customers must subscribe to XO DSL or Dedicated Internet Access service, and XO Shared Web
Hosting service (“Data Service”). Does not apply to Dedicated Web Hosting;
3. New XO Customers must commit to a term of service for the XO Voice Service and Data Service
for minimum one (1) year term commitment. Existing XO Customers must commit to a term of
service for Data Service that is equal to or greater than the amount of time remaining in
Customer’s term commitment for the XO Voice Service listed in 1 above, but in no case shall the
commitment be less than one (1) year;
4. Current Customers' XO account must be current as of the date of Installation and no outstanding
balance past due; and
If, for any reason, Customer’s service is terminated prior to the end of Customer’s term commitment, the
Customer will be liable for all discounted amounts provided under this Service Discount Plan.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 165 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.23 XO High Capacity Local Loop Service
A. Description of Service
XO High Capacity Local Loop Service (HCLL) is an intraLATA service, which provides a
dedicated transmission path between two customer designated premises. Where HCLL is
available, service is offered as a high capacity dedicated transmission facility available 24-hours
per day, 7 days per week in the following bandwidths: DS1 (1.544 Mbps) and DS3 (44.436
Mbps).
The facilities to the customer designated premises may be entirely On-Net, Off-Net or a
combination thereof. Customers may commit to one, two or three year service terms. The
minimum service period for HCLL is one year. Should the Customer terminate service prior to
the end of the term commitment, the Customer will be billed a termination charge equal to the
monthly recurring charge times the number of months remaining in the term.
1) Rates and Charges
Rates and charges for HCLL service is defined herein and is based on the locations of the
customer designated premises in relation to the Company’s network. Specifically, Customers
will be charged according to whether the customer designated premises are On-Net or Off-
Net, or a combination thereof. As used herein, On-Net service shall mean service to the
Customer designated premises is provided entirely by XO over its own fiber or wireless
facilities. Off-Net service shall mean service to the Customer designated premises is not
provided entirely by XO over its own fiber or wireless facilities. Instead, service to the
Customer designated premises is provided through the use, purchase or lease of the facilities
from a service provider other than XO.
There are two rate elements that apply to HCLL: Channel Termination and Mileage.
a) Channel Termination
The Channel Termination rate element provides for the dedicated transmission path
between two customer designated premises. One Channel Termination charge applies
per point of termination. A Channel Termination charge applies when the customer
designated premises and the serving wire center are collocated in the same building.
b) Mileage
The Mileage rate element provides for the dedicated transmission facilities path
between the customer’s serving wire centers associated with the two customer
designated premises. The Mileage rate element is made up of two charges: a flat rate
per circuit (“Fixed”) and a per-mile rate (“Variable”).
The Mileage rate element will be rounded up to the next mile for any fraction of a mile,
so that, for example, 0.001 miles will be charged at 1 mile. If both locations of
Customer’s designated premises are within the same central office, Mileage charges
will not apply.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 166 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.23 XO High Capacity Local Loop Service (cont’d)
2) Rate Application
The following chart designates the applicable Rate Elements based on the location of the Customer
designated Premises.
Locations of Customer Designated
Premises
Rate Elements
On-Net to On-Net1 1 Channel Termination charge; plus
applicable Mileage Charges
On-Net to Off-Net 2 Channel Termination charges; plus
applicable Mileage Charges
Off-Net to Off-Net2 2 Channel Termination charges; plus
applicable Mileage Charges
1Customers that utilize HCLL in combination with or for the provisioning of other XO Services,
including but not limited to Dedicated Internet Access (DIA) Service, Private Line Service and
Dedicated Long Distance (DLD) Service, shall be charged rates for On-Net to On-Net.
2Off-Net to Off-Net HCLL Service is only available to Customers who subscribe to XO local and
intraLATA and/or interLATA services.
3) Rates
a) DS1 Service
(1) Channel Termination
Pacific Bell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge
--per point of termination
1 Year $122.00 230.00 122.00
2 Year $116.00 223.00 116.00
3 Year $105.00 215.00 105.00
Nonrecurring Charge
--per point of termination $500.00 500.00 400.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 167 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.23 XO High Capacity Local Loop Service (cont’d)
3) Rates (cont’d)
(2) Mileage:
Monthly Recurring Charges
Pacific Bell Verizon Roseville
Territory Territory Territory
0 Miles
--Fixed $00.00 0.00 0.00
--Per Mile $00.00 0.00 0.00
Over 0 Miles
--Fixed
1 Year $47.00 22.00 47.00
2 Year $45.00 21.00 45.00
3 Year $42.00 20.00 42.00
--Per Mile
1 Year $7.00 7.00 7.00
2 Year $6.00 6.00 6.00
3 Year $5.00 5.00 5.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 168 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.23 XO High Capacity Local Loop Service (cont’d)
3) Rates (cont’d)
b) DS3 Service
(1) Channel Termination
Pacific Bell Verizon Roseville
Territory Territory Territory
Monthly Recurring Charge
--per point of termination
1 Year $1,850.00 975.00 1,600.00
2 Year $1,800.00 950.00 1,525.00
3 Year $1,095.00 925.00 1,450.00
Nonrecurring Charge
--per point of termination $2,000.00 950.00 2,000.00
(2) Mileage:
Monthly Recurring Charges
Pacific Bell Verizon Roseville
Territory Territory Territory
0 Miles
--Fixed $00.00 0.00 0.00
--Per Mile $00.00 0.00 0.00
Over 0 Miles
--Fixed
1 Year $525.00 125.00 395.00
2 Year $500.00 120.00 375.00
3 Year $475.00 115.00 355.00
--Per Mile
1 Year $39.00 12.00 63.00
2 Year $37.00 11.00 60.00
3 Year $35.00 10.00 57.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 169 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.24 Local Volume Discount:
The Local Volume Discount is a discount plan based upon XO’s currently offered Local Services. Two
plans are available, as outlined below. Customer must choose one plan upon execution of their service
agreement.
A. Restrictions: This offer is available to New and Existing Customers who sign a minimum two (2) year
commitment for XO Local service offerings.
1) The following Services are not included in the discount, but are included in the revenue
commitment: XOptions, ISDN-BRI, Inbound PRI, Integrated Access, FX, Operator Services, Resold
Services, Carrier Local Term, Dedicated Access Lines IntraLATA usage, Labor and Non-Recurring
Charges. All other products and usage types are included in the revenue commitment.
2) This offer applies only to those other Local products currently available.
3) Customers located in an area where the Company is collocated in the incumbent local exchange
carrier wire center serving the Customer are eligible for this offering. Other Customers may be
eligible depending upon their service configuration.
4) All other commitments and/or restrictions, including early termination fees, associated with the
applicable local product(s) apply.
B. Pricing: Two Price plans are available. Customers must choose one of the following plans when they
sign their service contract.
1) Aggregate Revenue Plan: Customers who choose XO’s Aggregate Revenue plan will receive
discounts off their monthly Local MRC’s and Local usage, based upon the actual amount of revenue
billed each month. The amount of the discount may vary month to month.
Monthly Revenue Discount
$20,000-49,999 10%
$50,000-124,999 15%
$125,000-199,999 20%
Greater than $200,000 25%
2) Aggregate Commitment Plan: Customers who choose XO’s Aggregate Commitment Plan will
receive the following discounts off their Local MRC’s and Local usage, based upon the commitment
level they choose. Discounts will be applied monthly. Failure to achieve the annual commitment
level will result in a penalty equal to the difference between the actual amount billed and the selected
commitment level.
Annual Revenue Commitment Discount
$250,000-599,999 10%
$600,000-1,499,999 15%
$1.5M- 2,399,999 20%
Greater than $2.4M 25%
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 170 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.25 XO Premium Integrated Access Service*
XO Premium Integrated Access Service is a bundled service offering that requires the Customer to
purchase, at the same customer location, local exchange service, message toll service and Internet services
from the Company. The standard configuration involves having a single DS-1 to the Customer's premises.
Service can also be provided via ISDN PRI. When ordering service via DS-1, the Customer must purchase
a minimum of six (6) local exchange lines or trunks and utilize a total of at least fourteen (14) voice &
data channels. The Customer must also enter into a one (1), two (2) or three (3) year service order
agreement. Usage for all services is not included in the following rates. The Non-Recurring and Monthly
Recurring charges are specified below. MRC’s listed below are for one (1) year term contracts, two and
three year contracts receive an additional 5% and 10% discount, respectively.
A. Standard & Optional Features
XO Premium Integrated Access Service Customers using Basic Business Lines will receive
Touchtone as a Standard feature and may request the following optional features at no additional
charge: Call Forward Variable, Call Forward Busy, Call Forward No Answer, Speed Calling, Call
Waiting , and 3 Way Calling.
B. Non-Recurring Charges
For initial installation of XO Premium Integrated Access Service over a single DS-1 or ISDN PRI,
Customers will pay a non-recurring installation charge specified below. Installation charges for
those Customers that purchase more than a DS-1 worth of capacity will be done on an Individual
Case Basis (ICB). If a customer chooses to add additional local exchange lines or channels after
installation of the initial service, the Company’s regular non-recurring installation charges for local
exchange service, as specified in 3.1 will apply. An additional Service Order charge will apply for
Features added subsequent to the initial service order.
Single DS1 or ISDN PRI: $999.00
Capacity Exceeding DS1or IDSN PRI: ICB
Service Order Charge: $25.00
* As of December 31, 2006, this product will only be available to current customers at their current
location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 171 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.25 XO Premium Integrated Access Service (cont’d)
C. Monthly Recurring Charges
Pacific Bell Verizon Roseville
Territory Territory Territory
ISDN-PRI:
Up to 14 miles $735.08 $741.76 $1,303.09
15+ miles $441 $544.50 $747
Basic Business Line
Per line: $14.29 $20.81 $11.32
Trunks: Per Channel
Basic Analog Trunk: $7.74 $18.05 $16.07
(In-Only, Out-Only, Two-Way)
Advanced Analog Trunk
-In-Only w/DID: $13.46 $49.68 $18.90
-Two-way w/DID $13.46 $20.62 $18.90
Basic Digital Trunk: $18.08 $25.03 $11.32
(In-Only, Out-Only, Two-Way)
-Facility charge: $121.50 $162 $171
Advanced Digital Trunk:
-In-only w/DID $18.92 $20.86 $9.44
-Two-way w/DID $18.92 $20.86 $9.44
-Facility charge: $76.50 $100.80 $108
D. Usage Charges
Customers will receive intraLATA and interLATA intrastate service under the Gold and Platinum
Service offering listed in Company’s California Interexchange Services Product Document. Interstate
and International service is provided pursuant to the Terms and Conditions governing long distance
service found on Company’s website for interstate and international use. Customers will receive the
following local usage charges:
Rates are shown per minute, but are billed in 6-second increments with a minimum billing
increment of 18 seconds. Customers may choose between Flat Rates or Measured Rates for Local
Usage Charges.
1) Local
a) Flat Rates
Zone 1 & 2 Zone 3
Pacific Bell Area: $0.019 $0.039
Verizon Area: $0.022 $0.062
Roseville: $0.030 $0.0600
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 172 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.25 XO Premium Integrated Access Service (cont’d)
D. Usage Charges (cont’d)
c) Measured Rates
Territory
Initial Minute Each Add’l Minute
Pacific Bell Zones 1 & 2
--Day $0.03 $0.009
--Evening $0.02 $0.007
--Night $0.012 $0.004
Zone 3
--Day $0.072 $0.016
--Evening $0.048 $0.011
--Night $0.029 $0.006
Verizon Zones 1 & 2
--Day $0.036 $0.0082
--Evening $0.0243 $0.0063
--Night $0.0144 $0.0036
Zone 3
--Day $0.0888 $0.0352
--Evening $0.0605 $0.0248
--Night $0.0346 $0.0142
Roseville Zones 1 & 2
--Day $0.0328 $0.0109
--Evening $0.0230 $0.0077
--Night $0.0131 $0.0044
Zone 3
--Day $0.0589 $0.0255
--Evening $0.0412 $0.0179
--Night $0.0235 $0.0102
E. Enhanced Integrated Feature
XO Premium Integrated Access Service Customer’s can order the Enhanced Integrated Feature, as
an option, at the monthly recurring rate of $6.95.
Enhanced Features:
The following features are included in the Enhanced Integrated Feature Package: Abbreviated
Dialing (3 or 4 digit), Call Hold, Call Pickup, Call Transfer, Voice Mail and Message Waiting.
All other features are available at the applicable rate.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 173 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: October 1, 2017
Decision No. Kelly Faul
U-5553-C Senior Manager, Government Relations
4. Rate Schedules (cont’d)
4.26 Remote Call Forwarding
Remote Call Forwarding (“RCF”) is a feature that allows a telephone number in one exchange (the RCF
number) to automatically forward by telephone company equipment to a second telephone number in the
same or different exchange. There is a minimum contract period of one month for this service. One RCF
path is required for each simultaneous call that is forwarded. This service is not offered where the
terminating number is a pay phone. Custom Calling features are not available. Call Forwarding and
Remote Call Forwarding are not available on the terminating number. Customer must order sufficient
facilities to handle calls.
4.26.1 Non-recurring Charges
Pacific Bell Verizon Roseville
Territory Territory Territory
Per Path: $4.00 $30.80 $20.20
4.26.2 Monthly Recurring Charges
Pacific Bell Verizon Roseville
Territory Territory Territory
1st Path: $27.71 $25.92 $14.58
Each Add’l Path: $26.51 $26.51 $13.57
4.26.3 Usage Charges: Applicable local measured and toll rates and surcharges apply per call and per
line. Determination of rates is based on location of number and termination number.
4.26.4 Change Charge: The non-recurring charge will apply each time the number at the Call
Forwarding location or the terminating number is changed.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 174 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.27 Emergency Telephone Services
4.27.1 Private Switch / Automatic Location Identification (PS/ALI)
Private Switch / Automatic Location Identification (PS/ALI) is an Enhanced 911 (E911)
service offering which allows a private telephone switch, Private Branch Exchange (PBX), or
other telephone service switch located on the customer premises to send Automatic Number
Identification (ANI) information to the Enhanced 911 database, identifying the individual
station line to the appropriate Public Service Answering Point (PSAP). PS/ALI is also
available via Centrex and ISDN-PRI.
The PS/ALI service is only available to multi-tenant customers and to customers in a campus
environment.
The PS/ALI system enables the Customer to interface with a third party vendor’s (Vendor),
software, which updates an E911 database. Through the interface, the customer is able to enter
and update the specific address and location of each extension or station. Communication
between the Customer’s computer system running PS/ALI and the Vendor is initiated by the
Customer and occurs through the Internet.
4.27.1.1 Restrictions:
Customer must sign a minimum one (1) year term contract.The PS/ALI customer
must subscribe to Company's local voice service for which it is requesting a PS/ALI
license. PS/ALI is not sold as a stand-alone product. Should the Customer terminate
Company's local voice service, PS/ALI shall also be terminated. The Customer shall
be subject to early termination penalties.
4.27.1.2 Pricing:
The following rates do not include Federal, State or Local Taxes or Surcharges.
Customer’s initial load file included in installation charge.
* Effective January 1, 2016, these rates will be available to current customers only.
** Effective January 1, 2016, these rates will be available to new customers.
All Territories NRC* MRC* NRC** (Installation) MRC**
Up to 1,000 station
records per Customer.
$4,375.00 $200.00 per 1,000 records
(or fraction thereof)
$0.00 $600.00 per 1,000 records
(or fraction thereof)
1,001- 4,000 station
records per Customer
$4,700.00 $175.00 per 1,000 records
(or fraction thereof)
$0.00 $550.00 per 1,000 records
(or fraction thereof)
4,001 or more station
records per Customer
$5,400.00 $150.00 per 1,000 records
(or fraction thereof)
$0.00 $500.00 per 1,000 records
(or fraction thereof)
License fee for each
additional load file.
$600.00 $600.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 175 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.27 Emergency Telephone Services, (Cont'd)
4.27.1 Private Switch / Automatic Location Identification (PS/ALI), (Cont'd)
4.27.1.3 Requirements:
(a) The Customer must indicate in writing that the Customer has agreed to any potential
changes in calling patterns or volumes resulting from the implementation of PS/ALI.
(b) Service availability is dependent upon the availability of facilities and the type and
configuration of the 911 system in place for the service area.
(c) The Customer must provide a single point of contact and written documentation to the
Company stating that the Customer or its affected PSAPs will:
• Accept and dispatch calls for those PBX stations,
• Assign appropriate Emergency Service Numbers, and
• Provide any Master Street Address Guide additions or modifications that are
required.
(d) Customer will provide full ten-digit ANI for every station or extension within the private
switch. This information must be approved by the Company prior to implementation to
assure that no conflict exists between the PBX numbering plan and the Company's
overall numbering plan.
(e) PBX ANI multifrequency signaling must conform to the Company’s and Company’s
Vendor’s specifications for Private Switch/Automatic Location Identification Service
Network Interface Specification.
(f) Customer will create, maintain and forward to the Vendor, current telephone number and
address data in the format specified by the Vendor at the time intervals mutually agreed
upon by the Vendor and the Customer.
(g) The Customer is responsible for maintaining the accuracy of the data (i.e., if a station is
relocated within the subscriber premises, the subscriber needs to download a new record
with this information).
(h) Private Switch/Automatic Location Identification Service does not include, and the
Company does not undertake, extraordinary tasks of inspection or constant monitoring to
discover errors, defects or malfunctions in the subscriber's data management
system/process. The Customer has the responsibility for reporting all errors, defects and
malfunctions to the Company.
(i) This service is offered solely as an aid in handling assistance calls in connection with fire,
police and other emergencies and does not create any relationship or obligation, direct or
indirect, to any person other than the Customer contracting for Private Switch/Automatic
Location Identification Service. The provision of Private Switch/Automatic Location
Identification Service by the Company shall not be interpreted, construed, or regarded,
either expressly or implied, as being for the benefit of or creating any Company
obligation toward any third person or legal entity other than the Customer.
(j) The Customer must supply the Company’s Vendor with the initial telephone number-to-
address data as well as periodic updates. The PBX must utilize Direct Inward Dial (DID)
numbers.
(k) The Customer will configure any private switch which it owns or operates so that it
connects to at least two dedicated voice grade trunks, recognizing the "911" or "9911"
code as a complete dialing sequence and routing those calls to this dedicated trunk group
without overflowing calls to any other access facility in the private switch. Each system
must maintain a P.01 Grade of Service or better for 911 call processing.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 176 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.27 Emergency Telephone Services, (Cont'd)
4.27.1 Private Switch / Automatic Location Identification (PS/ALI), (Cont'd)
4.27.1.3 Requirements, (Cont'd)
(l) The Customer will develop and implement methods and procedures to prevent the
use or misuse of the voice grade trunks for any use other than E911
telecommunications service. Misuse or abuse of the E911 PS/ALI trunk may result
in disconnection of the service in addition to any remedies at law or equity
including reimbursement of charges or other expenses associated with the misuse
or abuse.
(m) The Customer shall use the required computer hardware and software provided by
the Vendor for ongoing customer record update programs and processes.
(n) The Company's liability in furnishing this service is further set forth in Company’s
California Schedule CLC No. 5 and Company’s Terms & Conditions Document.
Each Customer agrees to release, indemnify, defend and hold harmless the
Company from any and all loss, claims, demands, suits, or other action, or any
liability whatsoever, whether suffered, made, instituted or asserted by the Customer
or by any other party or person, for any personal injury to or death of any person or
persons, or for any loss, damage or destruction of any property, whether owned by
the Customer or others, or for any infringement or invasion of the right of privacy
of any person or persons, caused or claimed to have been caused, directly or
indirectly, by the installation, operation, failure to operate, maintenance, removal,
presence, condition, location or use of Private Switch/Automatic Location
Identification Service features and the equipment associated therewith, or by any
services which are or may be furnished by the Company in connection therewith,
including but not limited to the identification of the telephone number, address or
name associated with the telephone used by the party or parties accessing 911
services using Private Switch/Automatic Location Identification Service hereunder,
and which arise out of the negligence or other wrongful act of the Company, the
Customer, its user agencies or municipalities or employees or agents of any one of
them.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 177 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.27 Emergency Telephone Services, (Cont'd)
4.27.2 Emergency Systems Service
Emergency Systems Service is furnished to municipalities and other governmental agencies only
for the purpose of voice reporting of emergencies by the public. The determination of the public
safety agencies which participate in a 911 service and the control and staffing of the emergency
report center shall be the responsibility of the subscriber; provided, however, that at least one of
the participating public safety agencies shall be a law enforcement agency. The service is
furnished with the understanding that the subscriber shall provide assistance on all emergency
calls from the public, or secure or attempt to secure the assistance of the appropriate serving
agency.
This service is furnished for receipt of incoming calls only. The Company will recommend to the
subscriber adequate trunking and equipment for the service. A sufficient number of lines and
sufficient answering equipment should be subscribed for in order to adequately handle the
incoming calls. Sufficient personnel should be provided by the subscriber to adequately handle
the incoming calls 24 hours a day.
4.27.2.1 Conditions of Furnishing Service
The furnishing of this service shall not create any liability, direct or indirect, to any
person who dials the number 911, or for whose benefit the number 911 is dialed. The
Company's liability in furnishing service is set forth in Company’s California Schedule
CLC No. 5 and Company’s Terms & Conditions Document.
Other exchange service shall be subscribed for at the same location as the emergency
report center for administrative purposes, for the placing of outgoing calls, and for
receiving emergency calls relayed by the operator.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 178 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.28 The Multi-Tenant Buddy Program
This program offers eligible Customers discounts on XO Services. In order to be eligible for this program,
Customers must meet the criteria of either a “Referring Buddy” or a “Referred Buddy.”
This program cannot be combined with any other special offer or promotion offered by XO.
4.28.1 Program Criteria
4.28.1.A A Referring Buddy is a property management company of a multi-tenant building
(“Serviceable Property”) that refers potential subscribers located in that Serviceable
Property to XO for XO Services. Referring Buddies must subscribe to XO Services for a
minimum two year commitment in order to receive the discounts listed in section 4.25.2
below.
4.28.1.B A Referred Buddy is a Customer who, as a result of being referred to XO by a Referring
Buddy, receives XO Services at a Serviceable Property, for a minimum two year term
commitment.
4.28.2 Program Discounts
4.28.2.A A Referring Buddy will receive XO intraLATA and interLATA long distance service at a
rate of $0.05 per minute. Additionally, once the aggregate of the recurring revenue of all
Referred Buddies of a Referring Buddy reaches and remains at $3,000.00 per month, the
Referring Buddy will receive a $50 credit on its XO invoice for each additional potential
subscriber referred to XO for XO Services that executes a contract with XO for XO
Services.
4.28.2.B A Referred Buddy will receive a 10% discount off monthly recurring and usage charges
for the XO Services listed in this document. The discount only applies to standard XO
services and pricing, and does not apply to Individual Case Basis arrangements, taxes,
surcharges, or tax-like charges.
4.28.3 Special Terms and Conditions for the Referring Buddy
4.28.3.A As stated above, the Referring Buddy must subscribe to XO services for a minimum
two year commitment. The Referring Buddy may terminate service upon thirty (30)
days prior written notice without incurring liability for the early termination charges,
specified in section in Company’s California Schedule CLC No. 5 and Company’s
Terms & Conditions Document, provided that the Referring Buddy has delivered
written notice by facsimile or e-mail to XO establishing that the Referring Buddy’s
contract for property management services in the Serviceable Property has been
terminated in its entirety and that the Referring Buddy no longer provides property
management services to the Serviceable Property.
4.28.3.B If neither the Referring Buddy nor XO cancel the service prior to the end of the term
commitment, at the completion of the term commitment, XO will continue to
provide service to the Referring Buddy on a month-to-month basis.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 179 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.29 Foreign Exchange Service
Foreign Exchange Service is exchange service furnished from an exchange other than the one which
normally serves the area in which the customer is located. Foreign Exchange Service is available when
both the foreign rate center and the rate center in which the customer is located are served by a single
switch and are supported by the same 911 selective router.
Foreign Exchange Service may be provided as Inbound Only, Outbound Only or Two-Way service.
Foreign Exchange Service is available on the following services: Business Lines, Centrex Lines, Analog
Trunks, Full Switched T1, Fractional Switched T1, ISDN-PRI and ISDN-BRI. See other sections of this
Document for full product descriptions of such services.
The local calling area that applies to Foreign Exchange Service is the same as that which regularly applies
to other Company-provided local exchange access service bearing the same NPA-NXX designation.
4.29.1 Restrictions
Mixing of Foreign Exchange Service lines and non- Foreign Exchange Service lines within a
service arrangement such as Hunting, PBX and ISDN Trunk Groups is allowed only when non-
Foreign Exchange Service lines/trunks hunt to Foreign Exchange Service lines/trunks.
Customer must subscribe to Foreign Exchange Service for a minimum contract period of one year.
Virtual Foreign Exchange Service is co-terminus with the service to which it is terminated.
4.29.2 Rates
The pricing listed below is in addition to the local access service rates which regularly apply for
exchange access service bearing the foreign exchange NPA-NXX. See other sections of this
Document for applicable local rates. In addition, Customer will receive one foreign exchange
directory listing at no charge.
Access Type MRC NRC
Foreign Exchange Business Line $20.00 $25.00
Foreign Exchange Centrex Line $20.00 $25.00
Foreign Exchange ISDN-BRI $20.00 $25.00
Foreign Exchange Trunk (per DS0 channel) $20.00 $25.00
Foreign Exchange Full Switched T1 $500.00 $200.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 180 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.30 National Local Service
National Local Service is available to Customers in areas where Company provides service by resale or so-
called “UNE Platform” arrangements. In order to qualify for National Local Service, Customers must
sign a minimum 2-year contract and order two or more lines. National Local Service is only available
where facilities exist and operating conditions permit.
4.30.1 Basic Business Lines
Basic Business Line Customers will be charged a Non- Recurring Charge (NRC), a Monthly
Recurring Charge (MRC) and usage charges as specified below as well as all applicable Federal,
State and Local Taxes and Surcharges.
(a) Basic Business Lines include the following standard attributes at no
cost:
Touchtone
One White Pages Directory Listing
911 Access
One Yellow Pages Directory Listing
Blocking Restrictions
(b) Basic Business Line Optional Features: Basic Business Line Customers may order the
following Optional Features listed below at the Rates specified below.
Call Forward Busy
Call Forward No Answer
Hunting
Call Forward Variable
Call Waiting with Cancel Call Waiting
Speed Calling 8
Three Way Calling
Caller ID Number Only
Caller ID Name & Number
Voicemail
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 181 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.30 National Local Service (cont’d)
4.30.1 Basic Business Lines (cont’d)
(c) Basic Business Line Rates and Charges: Basic Business Line Customers will be charged
applicable Non-Recurring, Monthly Recurring and Usage Charges as specified below. All
rates are based on a two-year term. Pricing for alternate term lengths will be offered on an
individual case basis.
(1) Monthly Recurring Charges (per line)
Pacific Bell Territory Verizon Territory
Basic Local Line $21.80 $29.75
Optional Features:
Call Forward Busy $3.89 $1.25
Call Forward No Answer $3.99 $1.25
Call Forward Variable $3.89 $2.50
Speed Calling 8 $3.89 $2.50
Three Way Calling $3.89 $3.50
Caller ID Number Only $8.01 $8.94
Caller ID Name & Number $10.00 $7.95
Hunting (Circular or Sequential) $0.47 $1.50
(2) Non-Recurring Charges
Installation Charge (Per Line)
First Line $67.21 $35.25
Additional Line(s) $67.21 $35.25
Features (per feature/line) $5.70 $15.00
Hunting (Circular or Sequential) $440.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 182 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: February 1, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.30 National Local Service (cont’d)
4.30.2 Private Branch Exchange (PBX) Trunks*
(a) Service Description
PBX Trunk Service provides customers with access to and from the Public Switched
Telephone Network (PSTN) for inbound, outbound or two-way call traffic.
Two-Way Trunks: A Trunk which allows traffic to be transmitted from either the
customer’s PBX or the Company switching equipment.
One-Way, out only: A One-Way Trunk that only allows traffic originating in the customer’s
PBX to be transmitted to the Company switching equipment.
One-Way, in only: A One-Way Trunk that only allows traffic from the Company switching
equipment to be transmitted to the customer’s PBX.
Direct Inward Dialing (DID) Service: A special trunking arrangement which permits
incoming calls from the exchange network to reach a specific PBX station directly without
an attendant’s assistance.
(b) Rates and Charges
PBX Trunk Customers will be charged applicable Non-Recurring Charges, Monthly Recurring
Charges and Usage Charges, where applicable. Additional Federal, State, and Local taxes and
Surcharges may also apply. Rates below are based on a two year term. Rates for alternate
term lengths may be provided on an individual case basis.
Monthly Recurring Charges (per trunk)
Pacific Bell Territory Verizon Territory
PBX Trunks
Two-Way $22.35 $37.25
One-Way, out only $22.35 $37.25
One-Way, in only $22.35 $37.25
Optional Features
Hunting $0.47 $1.50
DID Numbers
Per Blocks of 20 $17.28 $66.00
Per Blocks of 100 $51.85 $330.00
*Effective December 6, 2008, this offering will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 183 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.30 National Local Service (cont’d)
4.30.2 Private Branch Exchange (PBX) Trunks (cont’d)
Non-Recurring Charges (per trunk)
Pacific Bell Territory Verizon Territory
PBX Trunks
Two-Way $67.21 $35.25
One-Way, out only $67.21 $35.25
One-Way, in only $67.21 $35.25
Optional Features
Hunting $440.00
DID Numbers
Per Blocks of 20 $142.49 $160.20
Per Blocks of 100 $712.45 $176.00
4.31 Emergency Redundancy Routing
Emergency Redundancy Routing (ERR) enables a Customer to establish an alternate routing solution when
an emergency causing a communication failure or “all trunks busy” condition occurs. ERR will
automatically reroute voice traffic to a number predetermined by the Customer. ERR is available with
ISDN PRI, Digital T-1, and all XOptions packages.
ERR is available on a per T-1 basis , for up to four T-1s per location. ERR is available where facilities
permit. The Company’s ability to redirect calls is dependent on the capabilities at the back-up site for ERR
and redirecting large volumes of calls is not recommended.
Customer will be charged applicable non-recurring charges and monthly recurring charges. Customers will
also be charged for any applicable usage charges incurred if the predetermined number is located outside of
the Central Office of the ERR enabled telephone number.
Per T-1
Non-Recurring Charge $250.00
Monthly Recurring Charge $ 29.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 184 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.32 Business Services Basic Access Business Line Service
Business Services Basic Access Business Line Services is available to those customers
who subscribe to other non-Basic Business Line services from the Company. This service
provides the Customer with a single, voice-grade communications channel. Each Business
Services Basic Access Business Line will include a telephone number.
(A) Business Services Basic Access Business Line Service is available in the following
offerings:
(1) Business Services Basic Business Line Service
Business Services Basic Access Business Line service is available in either flat
rate or measured rate options and includes the following standard features at no
additional charge:
Touchtone
One Directory Listing
Inter- and intraLATA Presubscription
(2) Optional Features
A Business Services Basic Access Business Line Customer may order, in
addition to the standard features included in each service, the following optional
features, at the rates specified in Section 4.32(B)(2). Not all features are
available to all locations.
Touchtone
Account Codes
Automatic Call Return
Repeat Dialing (Automatic Recall)
Call Forward Busy
Call Forward No Answer
Call Forward Variable
Call Hold
Call Waiting
Call Park
Call Pickup, Group
Call Transfer, Consultation & Conference
Automatic Call Return
Calling Number Delivery
Calling Number Delivery Blocking
Six-Way Calling
Conference Three-Way
Message Waiting
Serial Hunting
Vanity Number
Vanity Number Retention
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 185 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.32 Business Services Basic Access Business Line Service (Cont'd)
(B) Business Services Basic Access Basic Business Line Rates and Charges
A Business Services Basic Access Business Line Customer will be charged applicable Non-
Recurring Charges, Monthly Recurring Charges and Usage (if applicable) charges as specified
below.
(1) Non-Recurring Charges
Line Connection Charge (per line)
Month to Month Term $65.00
1 Year Term $20.00
2 Year Term $10.00
Adds, Moves
Add’l Lines (Ordered after initial install)
--Month to Month Term $65.00 per line
--1 Year Term $20.00 per line
--2 Year minimum Term $10 per line
Move – Physical Location
--Month to Month Term $65.00 per line
--1 Year Term $20.00 per line
--2 Year minimum Term $10 per line
See Section 1.10 for pricing regarding Service Order Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 186 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.32 Business Services Basic Access Business Line Service (Cont'd)
(B) Business Services Basic Access Basic Business Line Rates and Charges (cont’d)
(2) Optional Features - Pacific Bell Area
(No additional nonrecurring charge applies if ordered at time of service
initiation, unless as otherwise noted in this document)
Monthly
Recurring
Account Codes $ 2.00
Automatic Call Return $ 4.00
Call Transfer, Consult. & Conf. $ 4.00
Call Forward Busy $ 4.00
Call Forward No Answer $ 4.00
Call Forward Variable $ 4.00
Call Hold $ 4.00
Call Waiting $ 4.00
Call Park $ 4.00
Call Pickup, Group $ 4.00
Calling Name and Number Delivery Blocking $ 0.00
Calling Number Delivery $ 5.50
Calling Number Delivery Blocking $ 0.00
Conference Three-Way $ 4.00
Message Waiting Light $ 4.00
Remote Access to Call Forwarding $ 3.15
Repeat Dialing (Automatic Recall) $ 4.00
Serial Hunting $ 0.05
Six-Way Calling $ 6.50
Speed Dial - 8 Numbers $ 4.00
Touchtone $ 0.00
Vanity Number $ 6.00
Vanity Number Retention $ 6.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 187 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.32 Business Services Basic Access Business Line Service (Cont'd)
(B) Business Services Basic Access Business Line Rates and Charges (cont’d)
(3) Optional Features – Verizon Area
(No additional nonrecurring charge applies if ordered at time of service
initiation, unless as otherwise noted in this document)
Monthly Recurring
Account Codes $2.00
Automatic Call Return $4.00
Call Forward Busy $1.00
Call Forward No Answer $1.00
Call Forward Variable $1.25
Call Hold $4.00
Call Park $4.00
Call Pickup, Group $4.00
Call Transfer, Consult. & Conf. $4.00
Call Waiting $3.00
Calling Name and Number Delivery Blocking $0.00
Calling Number Delivery $6.00
Calling Number Delivery Blocking $0.00
Conference Three-Way $3.00
Message Waiting Light $0.25
Remote Access to Call Forwarding $3.15
Repeat Dialing (Automatic Recall) $4.00
Six-Way Calling $5.50
Serial Hunting $0.05
Speed Dial - 8 Numbers $2.25
Touchtone $0.00
Vanity Number $3.00
Vanity Number Retention $6.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 188 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.32 Business Services Basic Access Business Line Service (Cont'd)
(B) Business Services Basic Access Basic Business Rates and Charges (cont’d)
(3) Optional Features – Roseville Territory
(No additional nonrecurring charge applies if ordered at time of service initiation,
unless as otherwise noted in this document).
Monthly Recurring Charge
Account Codes* $2.00
Call Return $4.00
Call Transfer, Consult & Conf. $4.00
Call Waiting $4.00
Call Pickup, Group $2.00
Calling Number Delivery – caller ID $4.00
Calling Number Delivery Blocking No Charge
Conference - Three Way $4.00
Message Waiting $4.00
Serial Hunting $0.50
Repeat Dialing (Automatic Recall) $4.00
Remote Access to Call Forwarding** $1.50
Vanity Number Retention $6.00
Call Forwarding Bundle $3.50
--includes Call Forwarding /Busy Call Forward/Call Forward
Don’t Answer
* Account codes are used for long distance calls only. Rates apply per line.
** Customer also must order Call Forwarding at additional charges listed.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 189 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: October 1, 2017
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.32 Business Services Basic Access Business Line Service (Cont'd)
(B) Business Services Basic Access Business Line Rates and Charges, (cont'd)
(4) Measured Service – Pacific Bell Area
Measured service will include a flat rate monthly charge plus usage charges for calls
within and outside of the local calling area.
Monthly Recurring Charges
Basic Access - Line Charge
Month-to-month $36.16
1 year minimum $36.16
2 year minimum $31.91
(5) Measured Service– Verizon Area
Measured service will include a flat rate monthly charge plus usage charges for calls
within and outside of the local calling area.
Monthly Recurring Charges
Basic Access - Line Charge
Month-to-Month $46.83
1 year minimum $46.83
2 year minimum $42.57
(6) Measured Service– Roseville Area
Measured service will include a flat rate monthly charge plus usage charges for calls
within and outside of the local calling area.
Monthly Recurring Charges
a) Business Services Basic Access Business Line– Line Charge
Term Per Monthly Billing Cycle
Month-to-month $38.31
1 year minimum $38.31
2 year minimum $36.16
Direct Connect Customers will be charged the rates listed in section 4.1.B.4 of
this document.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 190 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.32 Business Services Basic Access Business Line Service (Cont'd)
(B) Business Services Basic Access Rates and Charges, (cont'd)
(7) Usage Rate, Variable Option– Pacific Bell Area
Zones 1 & 2 Local calling area
Month-to-Month Initial/Additional Minutes
Day $0.03/$0.01
Evening $0.02/$0.0065
Night $0.12/$0.004
1 year minimum
Day $0.033/$0.0108
Evening $0.0216/$0.0071
Night $0.0132/$0.0044
2 year minimum
Day $0.03/$0.009
Evening $0.02/$0.007
Night $0.012/$0.004
(8) Usage Rate, Variable Option–Verizon Area
Zones 1 & 2 Local calling area
Month-to-Month Initial/Additional Minutes
Day $0.0360/$0.0090
Evening $0.0252/$0.0063
Night $0.144/$0.0036
1 year minimum
Day $0.0396/$0.0098
Evening $0.0273/$0.0069
Night $0.0159/$0.0039
2 year minimum
Day $0.036/$0.0082
Evening $0.0243/$0.0063
Night $0.0144/$0.0036
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 191 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.32 Business Services Basic Access Business Line Service (Cont'd)
(B) Business Services Basic Access Rates and Charges, (cont'd)
(9) Usage Rate, Variable Option
a) Verizon Area
Zone 3 Local Calling Area
Month-to-Month
Day $0.0900/$0.0360
Evening $0.0630/$0.0252
Night $0.0360/$0.0144
1 year minimum
Day $0.0977/$0.0389
Evening $0.0681/$0.0275
Night $0.0389/$0.0156
2 year minimum
Day $0.0888/$0.0352
Evening $0.0605/$0.0248
Night $0.0346/$0.0142
b) Usage Rate, Variable Option–Roseville Area
Zones 1 & 2 Local Calling Area*
Month to month First Each
Minute Add’l Minute
Day $0.0405 $0.0135
Evening $0.0284 $0.0095
Night $0.0162 $0.0054
1 Year Minimum Term
Day $0.0365 $0.0122
Evening $0.0255 $0.0085
Night $0.0146 $0.0049
2 Year Minimum Term
Day $0.0328 $0.0109
Evening $0.0230 $0.0077
Night $0.0131 $0.0044
*Zone calling areas are listed in section 2.2 of this document.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 192 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.32 Business Services Basic Access Business Line Service (Cont'd)
(B) Business Services Basic Access Basic Business Rates and Charges (cont’d)
(9) Usage Rate, Variable Option, (cont’d)
b) Usage Rate, Variable Option–Roseville Area, (cont’d)
Zone 3 Local Calling Area*
Month to month First Each
Minute Add’l Minute
Day $0.0727 $0.0315
Evening $0.0509 $0.0221
Night $0.0291 $0.0126
1 Year Minimum Term
Day $0.0654 $0.0284
Evening $0.0458 $0.0198
Night $0.0262 $0.0113
2 Year Minimum Term
Day $0.0589 $0.0255
Evening $0.0412 $0.0179
Night $0.0235 $0.0102
*Zone calling areas are listed in section 2.2 of this document.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 193 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.32 Business Services Basic Access Business Line Service(cont’d)
(B) Business Services Basic Access Business Line Rates and Charges, (cont'd)
(10) Usage Rate, Simple Option- Pacific Bell Area
Simple Zone 1 & 2 - (Mo) $0.0200
Simple Zone 1 & 2 - (1Yr.) $0.0216
Simple Zone 1 & 2 (2 Yr.) $0.0195
Simple Zone 3 - Mo. $0.0405
Simple Zone 3 - (1 Yr.) $0.0438
Simple Zone 3 - (2 Yr.) $0.0396
(11) Usage Rate, Simple Option- Verizon Area
Simple Zone 1 & 2 - (Mo) $0.0225
Simple Zone 1 & 2 - (1Yr.) $0.0248
Simple Zone 1 & 2 (2 Yr.) $0.0221
Simple Zone 3 - Mo. $0.0630
Simple Zone 3 - (1 Yr.) $0.0683
Simple Zone 3 - (2 Yr.) $0.0621
(12) Usage Rate, Simple Option- Roseville Area*
Month to month Per
Minute
Zones 1 & 2 $0.0350
Zone 3 $0.0600
1 Year Minimum Term
Zones 1 & 2 $0.0300
Zone 3 $0.0550
2 Year Minimum Term
Zones 1 & 2 $0.0250
Zone 3 $0.0500
Timing of Messages: Chargeable time begins when connection is
established between the calling station and the called station.
Chargeable time ends when the calling station ‘hangs up’ thereby
releasing the network connection. If the called station ‘hangs up’ but
the calling station does not, chargeable time ends when the network
connection is released by automatic timing equipment in the telephone
network. Chargeable time does not include time lost because of faults
or defects in the connection.
*Zone calling areas are listed in section 2.2 of this document.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 194 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: January 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
4. Rate Schedules (cont’d)
4.33 Supplemental Change Charge
Customers will be assessed a Supplemental Change Charge when a change is requested to an
installation Service Order in progress. This non-recurring charge will be based on the total
monthly recurring charges for the Service Order and the time at which the change was requested
during the order process. These charges are outlined below:
NON-RECURRING CHARGES
Timeframe of Change Request
Monthly Recurring
Charge Range
Within 2 Business Days of
Order Acceptance
On or after 3rd Business
Day after Order
Acceptance and up to the
5th Business Day Prior to
Due Date
Within 5 Business
Days of Due Date
Up to $500.99 $0.00 $100.00 $200.00
$501.00 to $2,000.99 $0.00 $200.00 $350.00
$2,001.00 and Up $0.00 $300.00 $500.00
Changes made to Service Orders in progress may result in a change to the order due date. If
the Customer requests to keep the original due date additional, charges may also apply as
outlined in Company’s California Terms & Conditions Document.
4.34 Reserved for Future Use
4.35 Administrative Service Fee
The Administrative Service Fee is being applied to help recover expenses associated with
administration and system support costs associated with providing and improving quality of
customer service. The Administrative Service Fee will be assessed at 3.5 percent of
customer’s total Monthly Recurring Charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 195 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
5. Promotions
5.1 Three Free Month Promotion II
Beginning May 13 2007 and ending September 30, 2007, the Company will offer the following
promotion to new customers and existing customers who sign-up for a new two or three year term or
commitment. Company will credit one month of Customer’s Monthly Recurring Charges for each year
of its new commitment on the following Category One products: ISDN PRI, Full Switched Digital T-1
Service, and XOptions (7, 13, 15, & 16).
The credited month of service will be applied as follows:
The credited month is defined as the applicable monthly recurring charge (MRC) for the product(s)
selected by the Customer, it does not include usage, taxes, user fees, or surcharges. The credited
month(s) will appear as an automatic credit on the Customer’s account. All of the Customer’s terms
and conditions for the selected service apply to the credited month of service. This promotion may not
be combined with any other promotion.
5.2 XO Half Off the MRC Promotion
Beginning May 13, 2007 and ending September 30, 2007, the Company will offer the following
promotion to new customers and existing customers who sign-up for a new two or three year term or
commitment. Company will credit 50% off of the Customer's monthly recurring charges for the first
three full invoice cycles from activation date on the following Category One products: ISDN-PRI, Full
Switched Digital T-1 Service, and XOptions (7, 13, 15, & 16).
The credit is defined as the applicable monthly recurring charge (MRC) for the product(s)
selected by the Customer, it does not include usage, taxes, user fees, or surcharges. The credited
months will appear as an automatic credit on the Customer’s account. All of the Customer’s
terms and conditions for the selected service apply to the credited month of service. This
promotion may not be combined with any other promotion.
5.3 Small Business Services Promotion
Beginning May 15, 2010 and ending August 1, 2010, XO will offer to current Small Business Services’
customers the following promotion: waiver of the Administrative Service Charge. This waiver will
continue while customer maintains its current account at its current level of service and will be offered
until September 30, 2011. This promotion is not transferable or assignable.
5.4 Small Business Services 2011 Promotion
Beginning June 1, 2011 and ending June 15, 2011, existing Small Business Service customers will
receive the following promotion offer for a period of 12 months. Customers receiving this promotion
will not be subject to increases in the Administrative Service Charge. This promotion will continue
while the customer maintains its current account at its current level of service. This promotion is not
transferable or assignable.
Commitment Credited Months of Service
2 Year Term 13th and 25th Month
3 Year Term 13th, 25th, and 37th Month
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 195 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
5. Promotions, (Cont’d.)
5.5 Small Business Services Administrative Service Charge Promotion
Beginning October 1, 2011 and October 15, 2011, XO will offer to its Small Business Services
customers a discounted Administrative Service Charge rate of $7.50 per month. This discounted rate
will be offered to these customers until May 31, 2012. At the expiration of this promotion, these
customers will receive Administration Service Charge at an undiscounted rate. This promotion will
continue while the customer maintains its current account at its current level of service. This promotion
is not transferable or assignable.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 196 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS
6.1 Local Markets Serviced
The Company offers services within geographic regions of the State of California as follows:
Los Angeles metropolitan region
Oakland metropolitan region
Ontario/Riverside metropolitan region
Orange County metropolitan region
Sacramento metropolitan region
San Diego metropolitan region
San Francisco metropolitan region
San Jose metropolitan region
These metropolitan regions can be more specifically defined by areas serviced by the following
Pacific Bell Central Offices:
Los Angeles Central Offices:
COMMACK
DEER PARK
EAST NORTHPORT
FARMINGDALE
FLORAL PARK
FREEPORT
GARDEN CITY
GREAT NECK
HEMPSTEAD
HICKSVILLE
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 197 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS
6.1 Local Markets Serviced (Cont.)
Los Angeles Central Offices (Cont.)
HUNTINGTON
LONG BEACH
LYNBROOK
MASSAPEQUA
MINEOLA
PATCHOGUE
PORT JEFFERSON
RONKONKOMA
ROSLYN
SAYVILLE
SMITHTOWN
SYOSSET
WANTAUGH
WESTBURY
Oakland Central Offices:
13TH STREET
14TH STREET
18TH STREET
30TH STREET
36TH STREET
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 198 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS
6.1 Local Markets Serviced (Cont.)
Oakland Central Offices (Cont):
37TH STREET
42ND STREET
50TH STREET
56TH STREET
71ST STREET
77TH STREET
79TH STREET
97TH STREET
ALBEMARLE
ASTORIA
AVE. I
AVE. R
AVE. U
AVE. Y
BAYSIDE
BRIDGE STREET
BROAD STREET
BUSHWICK
CLINTON AVE
CONVENT AVE
CORONA
CRUGER
E 167TH /JEROME AVE
FAIRVIEW
FLUSHING
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 199 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS
6.1 Local Markets Serviced (Cont.)
Oakland Central Offices (Cont):
FOREST HILLS
FOURTEENTH AVE
GRAND CONCOURSE
HOLLIS
JAMAICA
JFK INTERNATIONAL
KENMORE PLACE
LAURELTON
LIBERTY AVENUE
LONG ISLAND CITY
MANHATTAN AVE
MOTT HAVEN
NEW DORP
NEWTOWN
NORTH JAMAICA
OZONE PARK
RICHMOND HILL
ROCKAWAY
SOUTH STATEN ISLAND
STATEN ISLAND
TIEBOUT AVE.
TRATMAN
TROY AVE
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 200 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS
6.1 Local Markets Serviced (Cont.)
Oakland Central Offices (Cont):
VARICK STREET
WADSWORTH-176TH ST
WEST 73RD STREET
WEST ST
WILLIAMSBURG
Ontario/Riverside Central Offices:
ALAMEDA 11
ALBANY 11
ANTIOCH
BERKELEY 01
CONCORD
DANVILLE 12
EL SOBRANTE 11
FREMONT 11
FREMONT 12
HAYWARD 01
HAYWARD 11
LAFAYETTE 11 (Oakland)
LIVERMORE
MARTINEZ 11
OAKLAND 03
OAKLAND 04
OAKLAND 11
OAKLAND 12
OAKLAND 13
PLEASANTON 12
RICHMOND 11
SAN RAMON 11
WALNUT CREEK 11
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 201 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS
6.1 Local Markets Serviced (Cont.)
Orange County Central Offices:
ARLINGTON (Ontario/Riverside)
CHINO
ONTARIO
RIVERSIDE 01
SAN BERNARDINO
UPLAND
Sacramento Central Offices:
ATLANTIC
BEAVERTON
BELMONT
CAPITOL(Portland)
CHERRY (Portland)
TIGARD
San Diego Central Offices:
BABCOCK
CAPITOL(SA)
CULEBRA
DIAMOND (SA)
EDISON (SA)
FRATT
GENERAL MCMULLEN
LACKLAND
LEHIGH
PERSHING(SA)
TAYLOR (SA)
WALNUT (SA)
WETMORE
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 202 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS
6.1 Local Markets Serviced (Cont.)
San Francisco Central Offices:
CARLSBAD 11
CARLSBAD 12
CHULA VISTA 11
DELMAR HEIGHTS 12
EL CAJON 11
ENCINITAS 12
ESCONDIDO 01
LA JOLLA
LA MESA
NATIONAL CITY
OCEAN SIDE 11
PACIFIC BEACH 01
RANCHO BERNARDO 11
SAN DIEGO 01
SAN DIEGO 02
SAN DIEGO 03
SAN DIEGO 06
SAN DIEGO 11
SAN DIEGO 14
SAN DIEGO 15
SAN DIEGO 16
SAN MARCOS 11
SANTEE 01
VISTA 12
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 203 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS
6.1 Local Markets Serviced (Cont.)
San Jose Central Offices:
BURLINGAME 01
COLMA 01
LARKSPUR 11
MILL VALLEY 01
MILLBRAE 11
REDWOOD CITY 01
SAN BRUNO 02
SAN CARLOS 11
SAN FRANCISCO 01
SAN FRANCISCO 04
SAN FRANCISCO 05
SAN FRANCISCO 06
SAN FRANCISCO 12
SAN FRANCISCO 13
SAN FRANCISCO 14
SAN FRANCISCO 17
SAN FRANCISCO 21
SAN LEANDRO 11
SAN MATEO 11
SAN RAFAEL 01
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 204 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas
6.2.1 Los Angeles Extended Area
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Alhambra
Alhambra
Downey
Azusa-Glendora
Arcadia
Glendale
Beverly Hills
El Monte
La Crescenta
Burbank:
Los Angeles:
La Puente
Burbank DA
DA’s 1, 3, 4, 5
Los Angeles
Compton:
Montebello
DA’s 2, 6, 7, 8, 10, 11, 14
Compton DA
Pasadena:
Monrovia
Covina-Baldwin Park
Pasadena DA
Pasadena:
Culver City
Pico Rivera
La Canada DA
La Habra
Sierra Madre
Whittier
Los Angeles:
DA’s 9, 12, 13
North Hollywood
Norwalk
Sunland-Tujunga
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 205 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Beverly Hills
Beverly Hills
Burbank:
Alhambra
Culver City
Burbank DA
Canoga Park
Los Angeles:
Sun Valley DA
Compton:
DA’s 2, 7, 10, 11
El Segundo
Gardena DA
12, 13, 14
Glendale
La Crescenta
North Hollywood
Hawthorne
Malibu
Santa Monica:
Inglewood
Montebello
Mar Vista DA
Los Angeles:
Northridge
Santa Monica DA
DA’s 1, 3, 4, 5, 6,
Pasadena:
Van Nuys
8, 9
La Canada DA
West Los Angeles
Reseda
Pasadena DA
San Fernando:
Redondo
Sepulveda DA
San Fernando:
Granada Hills DA
Pacoima DA
San Fernando DA
Sunland-Tujunga
Canoga Park Agoura
Burbank:
Beverly Hills
Canoga Park
Sun Valley DA
North Hollywood
Malibu
San Fernando:
Santa Clarita:
Northridge
Pacoima DA
Newhall-Castaic DA
Reseda
San Fernando DA
Thousand Oaks
San Fernando:
Simi Valley
West Los Angeles
Granada Hills DA
Sepulveda DA
Santa Monica:
Santa Monica DA
Van Nuys
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 206 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Compton:
Compton:
Alamitos
Alhambra
Compton DA Compton DA
El Segundo
Buena Park
Gardena DA
Inglewood
Culver City
Downey
Lomita
Cypress
Hawthorne
Los Angeles:
El Monte
Lakewood
DA’s 1, 4, 5, 7, 10, 11, 12
La Habra
Long Beach
Montebello
Los Angeles:
Los Angeles:
Pico Rivera
DA’s 2, 3, 13, 14
DA’s 6, 8, 9
Redondo
Santa Monica:
Norwalk
Whittier
Mar Vista DA
San Pedro
Torrance
Corona Arlington
Silverado
Chino
Corona
Woodcrest
Ontario
Mira Loma
Riverside
Temescal Canyon
Trabuco
Yorba Linda
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 207 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
El Monte
Alhambra
Azusa-Glendora
Brea
Arcadia
Downey
Buena Park
Covina-Baldwin Park
La Habra
Compton:
El Monte
Los Angeles:
Compton DA
La Puente
DA’s 3, 4, 5
Diamond Bar
Monrovia
Norwalk
Fullerton
Montebello
Glendale
Pasadena:
La Crescenta
Pasadena DA
Los Angeles
Pico Rivera
DA’s 1, 2, 6, 7, 8, 9, 10, 11
Sierra Madre
Pasadena:
Whittier
La Canada DA
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 208 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Inglewood Compton: Beverly Hills Downey
Gardena DA Compton: Glendale
Culver City Compton DA Lakewood
El Segundo Lomita Long Beach
Hawthorne Los Angeles: Los Angeles:
Inglewood DA’s 1, 2, 4, 5, 10, 14 DA 3
Los Angeles: Santa Monica: Montebello
DA’s 6, 7, 8, 9, 11, 12, 13 Santa Monica DA North Hollywood
Redondo Torrance San Pedro
Santa Monica: West Los Angeles Van Nuys
Mar Vista DA
Long Beach Alamitos
Compton
Compton
Gardena D.A.
Compton D.A.
Cypress
Lakewood
Downey
Lomita
Torrance
Norwalk
Westminster
San Pedro
Malibu Agoura
Reseda
Canoga Park
West Los Angeles
Santa Monica
Santa Monica D.A.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 209 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Los Angeles: Alhambra Beverly Hills Arcadia
DA 1 Glendale Burbank: Burbank:
Los Angeles: Burbank DA Sun Valley DA
DA’s 1-14 Compton: El Monte
Montebello Compton DA El Segundo
Gardena DA Monrovia
Culver City Norwalk
Downey Redondo
Hawthorne Santa Monica:
Inglewood Santa Monica DA
La Crescenta Sierra Madre
North Hollywood Sunland-Tujunga
Pasadena: Torrance
La Canada DA Van Nuys
Pasadena DA Whittier
Pico Rivera
Santa Monica:
Mar Vista DA
West Los Angeles
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 210 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Los Angeles:
Beverly Hills
Alhambra
Arcadia
DA 2 Burbank:
Burbank:
Compton:
Burbank DA
Sun Valley DA
Compton DA
Culver City
Inglewood
Gardena DA
Glendale
La Crescenta
Downey
Los Angeles:
Montebello
El Monte
DA’s 1-14
Pasadena:
El Segundo
North Hollywood
La Canada DA
Hawthorne
Pasadena DA
Pico Rivera
Santa Monica:
Reseda
Mar Vista Da
San Fernando:
Sunland-Tujunga
Pacoima DA
Van Nuys
San Fernando DA
West Los Angeles
Sepulveda DA
Santa Monica:
Santa Monica DA
Sierra Madre
Los Angeles: Alhambra
Arcadia
Burbank:
DA 3 Burbank:
Beverly Hills
Sun Valley DA
Burbank DA
El Monte
Compton:
Glendale
Monrovia
Compton DA
La Crescenta
Montebello
Culver City
Los Angeles:
North Hollywood
Downey
DA’s 1-14
Sierra Madre
Inglewood
Pasadena:
Sunland-Tujunga
Pico Rivera
La Canada DA
Santa Monica:
Pasadena DA
Mar Vista DA
Van Nuys
West Los Angeles
Whittier
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 211 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Los Angeles:
Alhambra
Arcadia
Burbank:
DA 4 Glendale
Beverly Hills
Sun Valley DA
Los Angeles:
Burbank:
Compton:
DA’s 1-14
Burbank DA
Gardena DA
Montebello
Compton:
El Segundo
Pasadena:
Compton DA
Hawthorne
Pasadena DA
Culver City
Monrovia
Downey
Norwalk
El Monte
Santa Monica:
Inglewood
Mar Vista DA
La Crescenta
Sunland-Tujunga
North Hollywood
Van Nuys
Pasadena:
West Los Angeles
La Canada DA
Whittier
Pico Rivera
Sierra Madre
Los Angeles: Compton:
Alhambra
Arcadia
DA 6 Compton DA
Beverly Hills
Buena Park
Gardena DA
Culver City
Burbank:
Downey
El Segundo
Burbank DA
Hawthorne
Glendale
El Monte
Inglewood
Lakewood
Lomita
Los Angeles:
Norwalk
Long Beach
DA’s 1-14
Pico Rivera
Pasadena:
Montebello
Santa Monica:
Pasadena DA
Mar Vista DA
Redondo
Torrance
Santa Monica:
Whittier
Santa Monica DA
West Los Angeles
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 212 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Los Angeles:
Beverly Hills
Alhambra
Arcadia
DA 7 Culver City
Burbank:
Burbank:
Glendale
Burbank DA
Sun Valley DA
Inglewood
Compton:
El Monte
Los Angeles:
Compton DA
El Segundo
DA’s 1-14
Gardena DA
La Crescenta
Montebello
Downey
Lakewood
Hawthorne
Norwalk
North Hollywood
Pasadena:
Pasadena:
La Canada DA
Pasadena DA
Pico Rivera
Santa Monica:
Redondo
Mar Vista DA
Santa Monica:
West Los Angeles
Santa Monica DA
Sierra Madre
Sunland-Tujunga
Torrance
Van Nuys
Whittier
Los Angeles: Compton:
Alhambra
Burbank:
DA 8 Compton DA
Beverly Hills
Burbank DA
Culver City
Compton:
El Monte
Hawthorne
Gardena DA
La Crescenta
Inglewood
Downey
Lakewood
Los Angeles:
El Segundo
Lomita
DA’s 1-14
Glendale
North Hollywood
Montebello
Pasadena:
Norwalk
Pasadena DA
Pasadena:
Pico Rivera
La Canada DA
Redondo
Santa Monica:
Santa Monica:
Santa Monica DA
Mar Vista DA
Torrance
West Los Angeles
Van Nuys
Whittier
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 213 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Los Angeles
Compton:
Beverly Hills
Alhambra
DA 9 Compton DA
Downey
Burbank:
Gardena DA
El Segundo
Burbank DA
Culver City
Glendale
El Monte
Hawthorne
Montebello
Lakewood
Inglewood
Redondo
Lomita
Los Angeles:
Santa Monica:
Long Beach
DA’s 1-14
Santa Monica DA
North Hollywood
Santa Monica:
Torrance
Norwalk
Mar Vista Da
West Los Angeles
Pasadena:
Pasadena DA
Pico Rivera
Van Nuys
Whittier
Los Angeles: DA 10 BeverlyHills
Alhambra
Arcadia
Culver City
Burbank:
Burbank:
Glendale
Burbank DA
Sun Valley DA
Los Angeles:
Compton:
Compton:
DA 1-14
Compton DA
Gardena DA
Downey
El Monte
El Segundo
Norwalk
Hawthorne
Pico Rivera
Inglewood
Redondo
La Crescenta
Santa Monica:
Montebello
Santa Monica DA
North Hollywood
Sierra Madre
Pasadena:
Sunland-Tujunga
La Canada DA
Van Nuys
Pasadena DA
Whittier
Santa Monica:
Mar Vista DA
West Los Angeles
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 214 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Los Angeles: DA 13 Beverly Hills
Burbank:
Alhambra
Culver City
Burbank DA
Compton:
Glendale
Sun Valley DA
Compton DA
Inglewood
El Segundo
Gardena DA
Los Angeles:
Hawthorne
Downey
DA’s 1-14
La Crescenta
Montebello
North Hollywood
Santa Monica:
Pasadena:
Santa Monica:
Santa Monica DA
La Canada DA
Mar Vista DA
Van Nuys
Pasadena DA
West Los Angeles
Redondo
Reseda
San Fernando:
Pacoima DA
Sepulveda DA
Sunland-Tujunga
Los Angeles: Beverly Hills
Alhambra
Compton:
DA 14 Burbank:
Burbank:
Compton DA
Burbank DA
Sun Valley DA
Gardena DA
Culver City
Inglewood
Downey
Glendale
La Crescenta
El Segundo
Los Angeles:
Montebello
Hawthorne
DA’s 1-14
Pasadena:
Northridge
North Hollywood
La Canada DA
Reseda
Pasadena DA
San Fernando:
Santa Monica:
Granada Hills DA
Mar Vista DA
Pacoima DA
Santa Monica DA
San Fernando DA
Sunland-Tujunga
Sepulveda DA
Van Nuys
West Los Angeles
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 215 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Pasadena: Alhambra
Burbank:
Azusa-Glendora
Pasadena DA Arcadia
Burbank DA
Beverly Hills
El Monte
Los Angeles:
Burbank:
Glendale
DA’s 1, 2, 5, 7
Sun Valley DA
La Crescenta
8, 10, 14
Covina-Baldwin
Los Angeles:
Montebello
Park
DA’s 3, 4
Pico Rivera
Downey
Monrovia
La Puente
Pasadena:
Los Angeles:
La Canada DA
DA’s 6, 9, 11,
Pasadena DA
12, 13
Sierra Madre
North Hollywood
Sunland-Tujunga
Whittier
North Hollywood Beverly Hills Culver City Alhambra
Burbank: La Crescenta Canoga Park
Burbank DA Los Angeles: Inglewood
Sun Valley DA DA’s 1, 3, 4, 7, 10, 11 Los Angeles:
Glendale Northridge DA’s 5, 8, 9, 12
Los Angeles: Pasadena: Pasadena:
DA’s 2, 13, 14 La Canada DA Pasadena DA
North Hollywood Reseda Santa Monica
San Fernando: San Fernando: Mar Vista DA
Pacoima DA Granada Hills DA Santa Monica DA
Sepulveda DA San Fernando DA
Sunland-Tujunga West Los Angeles
Van Nuys
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 216 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Northridge Canoga Park Burbank: Agoura
Northridge Sun Valley DA Beverly Hills
Reseda North Hollywood Burbank:
San Fernando: Santa Clarita: Burbank DA
Granada Hills DA Newhall-Castaic DA Los Angeles:
Pacoima DA DA 14
San Fernando DA Malibu
Sepulveda DA
Santa Clarita
Simi Valley Saugus Canyon Country DA
Van Nuys Santa Monica:
Santa Monica DA
Sunland-Tujunga
West Los Angeles
Reseda Canoga Park Beverly Hills Agoura
Northridge Burbank: Burbank:
Reseda Sun Valley DA Burbank DA
San Fernando: Malibu Culver City
Granada Hills DA North Hollywood Los Angeles:
Sepulveda DA San Fernando: DA’s 2, 13, 14
Santa Monica: Pacoima DA Santa Clarita:
Santa Monica DA
San Fernando DA
Newhall-Castaic DA
Van Nuys Santa Monica:
West Los Angeles Mar Vista DA
Simi Valley
Sunland-Tujunga
Rialto Colton Etiwanda Arlington
Fontana Crestline Mentone
Marshall Highland Moreno
Mira Loma Redlands Ontario
Rialto Woodcrest
Riverside
San Bernardino
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 217 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Santa Monica: Beverly Hills Compton:
Mar Vista DA Culver City Gardena DA
El Segundo Los Angeles:
Hawthorne DA’s 1, 2, 6, 7, 8, 10, 14
Inglewood Redondo
Los Angeles: Van Nuys
DA’s 9, 11, 12, 13
Santa Monica:
Santa Monica DA
West Los Angeles
Santa Monica: Beverly Hills El Segundo
Santa Monica DA Canoga Park Hawthorne
Culver City Inglewood
Malibu Los Angeles:
Reseda DA’s 9, 11, 12, 13, 14
Santa Monica: Van Nuys
Mar Vista DA
West Los Angeles
Torrance Compton: El Segundo Alamitos
Compton DA Inglewood Culver City
Gardena DA Lakewood Downey
Hawthorne Long Beach Los Angeles:
Lomita Los Angeles: DA’s 1, 5, 7, 8, 11
Redondo DA’s 6, 9, 12 Norwalk
San Pedro Santa Monica:
Torrance Mar Vista DA
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 218 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.1 Los Angeles Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Van Nuys Beverly Hills Burbank: El Segundo
Burbank: Burbank DA Inglewood
Sun Valley DA Culver City La Crescenta
Canoga Park Glendale Los Angeles:
North Hollywood Los Angeles: DA’s 1, 3, 4, 7, 8, 9, 10, 12
Northridge DA’s 2, 11, 13, 14 Malibu
Reseda San Fernando: Pasadena:
San Fernando: Granada Hills DA La Canada DA
Pacoima DA San Fernando DA
Sepulveda DA Santa Monica:
Van Nuys Mar Vista DA
West Los Angeles Santa Monica DA
Sunland-Tujunga
Burbank: Burbank:
Beverly Hills
Alhambra
Burbank DA Burbank DA Culver City Los Angeles:
Sun Valley DA Los Angeles: DA’s 5, 6, 8, 9, 12
Glendale DA’s 1, 4, 7, 10, 11, 13 Montebellow
La Crescenta Pasadena: Northridge
Los Angeles: Pasadena DA Reseda
DA’s 2, 3, 14 San Fernando: San Fernando:
North Hollywood Pacoima DA Granada Hills DA
Pasadena: San Fernando DA Santa Monica:
La Canada DA Sepulveda DA Mar Vista DA
Sunland-Tujunga Van Nuys Santa Monica DA
Sierra Madre
West Lost Angeles
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 219 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco B East Bay Extended Area
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Concord
Clayton
Antioch
East Bay:
Concord
Benicia
Berkeley DA
Lafayette
Crockett
El Sobrante-Pinole
Martinez
Danville
Hercules-Rodeo
Pittsburg West
Moraga
Vallejo
Walnut Creek
Orinda
Pittsburg
Danville Bishop Ranch
Clayton
East Bay:
Danville
Concord
Alameda DA
Dublin-San Ramon
East Bay:
Berkeley DA
Moraga
Trinidad DA
Fruitvale DA
Walnut Creek
Hayward
Main-Piedmont DA
Lafayette
Fremont-Newark:
Orinda
Greenleaf DA
Livermore
Pittsburg
Pittsburg West
Pleasanton
Dublin-San Ramon Bishop Ranch
Fremont-Newark:
Clayton
Danville
Greenleaf DA
East Bay:
Dublin-San Ramon
Moraga
Trinidad DA
Hayward
Sunol
Fremont-Newark:
Livermore
Main DA
Pleasanton
Oliver DA
Lafayette
Orinda
Walnut Creek
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 220 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco B East Bay Extended Area
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
East Bay:
East Bay:
Belvedere
Danville
Alameda DA Alameda DA
El Sobrante-Pinole
Hayward
Berkeley DA
Lafayette
Hercules-Rodeo
Fruitvale DA
Moraga
San Francisco:
Main-Piedmont DA
Richmond
Montrose-Evergreen DA
Orinda
San Francisco:
Sausalito
San Francisco:
Juniper DA
South San Francisco
Central DA
Walnut Creek
East Bay: East Bay:
Belvedere
Benicia
Berkeley DA Alameda DA
Hercules-Rodeo
Concord
Berkeley DA
Lafayette
Corte Madera
Fruitvale DA
San Francisco:
Crockett
Main-Piedmont DA
Central DA
Danville
Trinidad DA
Sausalito
Martinez
El Sobrante-Pinole
Walnut Creek
San Francisco:
Moraga
Juniper DA
Orinda
Montrose-Evergreen DA
Richmond
East Bay: East Bay:
Belvedere
Danville
Fruitvale DA Alameda DA
El Sobrante-Pinole
Hayward
Berkeley DA
Lafayette
Hercules-Rodeo
Fruitvale DA
Richmond
San Francisco:
Main-Piedmont DA
San Francisco:
Montrose-Evergreen DA
Trinidad DA
Juniper DA
Sausalito
Moraga
South San Francisco
Orinda
Walnut Creek
San Francisco:
Central DA
.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 221 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco B East Bay Extended Area
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
East Bay:
East Bay:
Belvedere
Danville
Main-Piedmont DA Alameda DA
El Sobrante:
Hayward
Berkeley DA
Pinole
Hercules-Rodeo
Fruitvale DA
Lafayette
San Francisco:
Main-Piedmont DA
Richmond
Montrose-
Trinidad DA
San Francisco:
Evergreen DA
Moraga
Juniper DA
Sausalito
Orinda
South San Francisco
San Francisco:
Walnut Creek
Central DA
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 222 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco - East Bay Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Lafayette
Concord
Benicia
Bishop Ranch
Lafayette
Clayton
Crockett
Moraga
Danville
Dublin-San Ramon
Orinda
East Bay:
Hayward
Walnut Creek
Alameda DA
Hercules-Rodeo
Berkeley DA
Pittsburg
Fruitvale DA
Pittsburg West
Main-Piedmont DA
Richmond
Trinidad DA
Vallejo
El Sobrante-Pinole
Martinez
Los Altos Los Altos
Campbell
Fremont-Newark:
Mountain View
La Honda1
Greenleaf DA
Palo Alto
Redwood City
Main DA
San Jose:
San Carlos-Belmont
Oliver DA
West DA
San Jose:
Los Gatos
Saratoga
North DA
Sunnyvale
Woodside
Millbrae Millbrae
Half Moon Bay1
Redwood City
Pacifica
Moss Beach1
San Francisco:
San Mateo
San Carlos-Belmont
Central DA
South
San Francisco:
Woodside
San Francisco
Juniper DA
Montrose-
Evergreen
1 Not a ZUM exchange.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 223 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco - East Bay Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Mountain View Los Altos
Campbell
Fremont-Newark:
Mountain View
La Honda
Greenleaf DA
Palo Alto
Redwood City
Main DA
San Jose:
San Jose:
Oliver DA
West DA
North DA
Los Gatos
Sunnyvale
Saratoga
San Carlos-Belmont
Woodside
Orinda East Bay:
Benicia
Bishop Ranch
Alameda DA
Concord
Belvedere
Berkeley DA
Danville
Clayton
Fruitvale DA
East Bay:
Crockett
Main-Piedmont DA
Trinidad DA
Dublin-San Ramon
Lafayette
El Sobrante-Pinole
Hayward
Moraga
Hercules-Rodeo
San Francisco:
Orinda
Martinez
Central DA
Walnut Creek
Richmond
Vallejo
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 224 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco - East Bay Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Pacifica
Millbrae
San Francisco:
San Carlos-Belmont
Moss Beach
Central DA
Pacifica
Montrose-
San Francisco:
Evergreen DA
Juniper DA
San Mateo
South
San Francisco
Palo Alto Los Altos
Fremont-Newark:
Freemont-Newark:
Mountain View
Main DA
Greenleaf DA
Palo Alto
La Honda1
Oliver DA
Redwood City
Sunnyvale
Hayward
San Carlos-Belmont
San Jose:
Woodside
North DA
San Mateo
Saratoga
Pleasanton Bishop Ranch
Fremont-Newark:
Danville
Dublin-San Ramon
Greenleaf DA
San Jose:
Livermore
Main DA
North DA
Pleasanton
Oliver DA
Sunol
Hayward
1 Not a ZUM exchange.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 225 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco - East Bay Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Redwood City
Palo Alto
Half Moon Bay1
Freemont-Newark:
Redwood City
La Honda1
Greenleaf DA
San Carlos-Belmont
Los Altos
Main DA
Woodside
Mountain View
Oliver DA
San Mateo
Hayward
Millbrae
South San Francisco
Sunnyvale
1 Not a ZUM exchange.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 226 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco - East Bay Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
San Carlos-
Palo Alto
Half Moon Bay1
Freemont-Newark:
Belmont Redwood City
Los Altos
Greenleaf DA
San Carlos-Belmont
Millbrae
Main DA
San Mateo
Hayward
Woodside
Mountain View
Pacifica
South San Francisco
1 Not a ZUM exchange.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 227 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco - East Bay Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
San Francisco:
Central DA Belvedere
East Bay:
Corte Madera
East Bay:
Berkeley DA
East Bay:
Alameda DA
Pacifica
Trinidad DA
Fruitvale DA
Richmond
El Sobrante B Pinole
Main-Piedmont DA
South
San Francisco:
San Francisco
Millbrae
Central DA
Mill Valley
Juniper DA
Moraga
Montrose -
Orinda
Evergreen DA
San Mateo
Sausalito
San Rafael
Juniper DA Pacifica
Belvedere
Corte Madera
San Francisco:
East Bay:
East Bay:
Central DA
Alameda DA
Berkeley DA
Juniper DA
Fruitvale DA
Trinidad DA
Montrose -
Main-Piedmont DA
Mill Valley
Evergreen DA
Millbrae
Richmond
South
San Mateo
San Francisco
Sausalito
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 228 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco - East Bay Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Montrose- Belvedere
Millbrae
Corte Madera
Evergreen DA San Francisco:
Mill Valley
East Bay:
Central DA
Pacifica
Alameda DA
Juniper DA
South
Berkeley DA
Montrose-
San Francisco
Fruitvale DA
Evergreen DA
Main-Piedmont DA
Sausalito
Richmond
San Mateo
San Rafael
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 229 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco - East Bay Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
San Jose: Fremont-Newark: Campbell Fremont-Newark:
North DA Oliver DA Fremont-Newark: Greenleaf DA
San Jose: Main DA Los Gatos
North DA Los Altos Palo Alto
South DA Mountain View Pleasanton
West DA Sunol Saratoga
Sunnyvale
San Jose: Campbell
Fremont-Newark:
West DA Los Altos
Oliver DA
Los Gatos
Mountain View
San Jose:
North DA
South DA
West DA
Saratoga
Sunnyvale
San Jose: Campbell
Saratoga
Sunnyvale
South DA Los Gatos
San Jose:
North DA
South DA
West DA
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 230 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco - East Bay Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
San Mateo Millbrae
Half Moon Bay1
East Bay:
San Carlos-Belmont
Moss Beach1
Trinidad DA
San Mateo
Pacifica
Hayward
South
Redwood City
Palo Alto
San Francisco
San Francisco:
San Francisco:
Juniper DA
Central DA
Woodside
Montrose-
Evergreen DA
San Rafael Corte Madera
Belvedere
El Sobrante-
Ignacio
Richmond
Pinole
Mill Valley
Sausalito
Hercules-Rodeo
Nicasio
Stinson Beach-
San Francisco:
Novato
Bolinas1
Central DA
San Rafael
Montrose-
Evergreen DA
1 Not a ZUM exchange.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 231 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco - East Bay Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
South Millbrae
Moss Beach1
Belvedere
San Francisco Pacifica
San Francisco:
East Bay:
San Francisco:
Central
Alameda DA
Juniper DA
Montrose-
Fruitvale DA
San Mateo
Evergreen DA
Main-Piedmont DA
South
Trinidad DA
San Francisco
Redwood City
San Carlos-Belmont
Sunnyvale Campbell
Fremont-Newark:
Fremont-Newark:
Los Altos
Oliver DA
Greenleaf DA
Mountain View
Los Gatos
Main DA
San Jose:
Palo Alto
Redwood City
North DA
Saratoga
San Jose:
West DA
South DA
Sunnyvale
Woodside
1 Not a ZUM exchange.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 232 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.2 San Francisco - East Bay Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Trinidad DA East Bay: Bishop Ranch Dublin-San Ramon
Alameda DA Danville Fremont-Newark:
Berkeley DA Lafayette Greenleaf DA
Fruitvale DA Orinda San Francisco:
Main-Piedmont DA Central DA
Trinidad DA Juniper DA
Hayward San Mateo
Moraga South San Francisco
Walnut Creek
Walnut Creek Clayton
Benicia
Antioch
Concord
Bishop Ranch
Crockett
Danville
East Bay:
Dublin-San Ramon
Lafayette
Berkeley DA
East Bay:
Martinez
Pittsburg West
Alameda DA
Moraga
Fruitvale DA
Orinda
Main-Piedmont DA
Walnut Creek
Trinidad DA
El Sobrante-Pinole
Hercules-Rodeo
Pittsburg
Woodside La Honda
Half Moon Bay1
Millbrae
Los Altos
Mountain View
Sunnyvale
Palo Alto
San Mateo
Redwood City
San Carlos-Belmont
Woodside
1 Not a ZUM exchange.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 233 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.3 San Diego Extended Area
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Del Mar Del Mar Oceanside: Escondido
Encinitas Carlsbad DA Oceanside:
La Jolla Rancho Bernardo Oceanside DA
Rancho Penasquitos San Marcos Poway
Rancho Santa Fe San Diego:
San Diego: Linda Vista DA
Mira Mesa DA Vista
Encinitas Del Mar Vista Escondido
Encinitas La Jolla
Oceanside: Rancho Bernardo
Carlsbad DA Rancho Penasquitos
Oceanside DA San Diego:
Rancho Santa Fe Mira Mesa DA
San Marcos
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 234 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.3 San Diego Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Escondido Escondido Oceanside: Del Mar
Poway Carlsbad DA Encinitas
Ramona Rancho Penasquitos Oceanside:
Rancho Bernardo Oceanside DA
Rancho Santa Fe San Diego:
San Marcos Mira Mesa DA
Valley Center
Vista
La Mesa Chula Vista Coronado La Jolla
Dulzura
Poway
El Cajon
Rancho Penasquitos
Harbison-Alpine
San Diego:
National City
Mira Mesa DA
San Diego:
Linda Vista DA
San Diego DA
La Jolla Del Mar Coronado El Cajon
La Jolla
Encinitas
Rancho Penasquitos
La Mesa
San Diego:
National City
Linda Vista DA
Poway
Mira Mesa DA
Rancho Bernardo
San Diego DA
Rancho Santa Fe
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 235 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.3 San Diego Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Oceanside: Encinitas
San Marcos
Del Mar
Oceanside DA Fallbrook
Escondido
Oceanside:
Rancho Santa Fe
Carlsbad DA
Oceanside DA
Pendleton DA
Vista
Pendleton DA Fallbrook Vista Pauma Valley1
Oceanside: San Marcos
Carlsbad DA
Oceanside DA
Pendleton DA
1Not a ZUM exchange.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 236 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.3 San Diego Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
San Diego: El Cajon
Coronado
Chula Vista
Linda Vista DA La Jolla
National City
Del Mar
La Mesa
Rancho Penasquitos
Poway
San Diego:
Rancho Bernardo
Linda Vista DA
Rancho Santa Fe
Mira Mesa DA
San Diego DA
San Diego: Chula Vista Rancho Bernardo
San Diego DA Coronado Rancho Penasquitos
La Jolla
La Mesa
National City
San Diego:
Linda Vista DA
Mira Mesa DA
San Diego DA
San Diego:
Del Mar
Rancho Santa Fe
Encinitas
Mira Mesa DA El Cajon
Escondido
La Jolla
La Mesa
Poway
San Marcos
Rancho Bernardo
Rancho Penasquitos
San Diego:
Linda Vista DA
Mira Mesa DA
San Diego DA
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 237 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.4 Orange County Extended Area
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Anaheim Anaheim Alamitos Chino
Brea Huntington Beach Diamond Bar
Buena Park Irvine Lakewood
Cypress La Habra La Puente
Fullerton Norwalk Newport Beach
Garden Grove Pico Rivera
Orange Silverado
Placentia Whittier
Santa Ana
Westminster
Yorba Linda
Fullerton Anaheim Alamitos Chino
Brea Diamond Bar Covina-Baldwin Park
Buena Park Lakewood Downey
Cypress La Puente El Monte
Fullerton Norwalk Huntington Beach
Garden Grove Santa Ana Irvine
La Habra Westminster Long Beach
Orange Whittier Pico Rivera
Placentia
Yorba Linda
Garden Grove
Anaheim
Alamitos
Long Beach
Cypress Brea Norwalk
Fullerton Buena Park Whittier
Garden Grove Irvine
Huntington Beach La Habra
Orange Lakewood
Santa Ana Newport Beach
Westminster Placentia
Yorba Linda
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 238 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.4 Orange County Extended Area (Cont’d)
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Irvine Irvine Anaheim Capistrano Valley
Laguna Beach Garden Grove Fullerton
Newport Beach Orange Huntington Beach
Saddleback Valley Trabuco Placentia
Santa Ana Westminster
Silverado Yorba Linda
Laguna Beach Capistrano Valley
Irvine
Newport Beach
Saddleback Valley
Newport Beach Huntington Beach Garden Grove Anaheim
Irvine Saddleback Valley Capistrano Valley
Laguna Beach Westminster Orange
Newport Beach
Santa Ana
Orange Anaheim Brea Alamitos
Fullerton Buena Park Huntington Beach
Garden Grove Cypress La Habra
Orange Irvine Newport Beach
Placentia Westminster Norwalk
Santa Ana Saddleback Valley
Silverado Trabuco
Yorba Linda
Saddleback Valley Capistrano Valley Newport Beach Orange
Irvine Santa Ana
Laguna Beach
Rancho Viejo
Saddleback Valley
Silverado
Trabuco
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 239 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.2 Local Calling Areas B Zone Usage Measurement Areas (Cont’d)
6.2.5 Riverside and San Bernardino Counties Extended Areas
EXCHANGE
ZONE 1
ZONE 2
ZONE 3
Colton Colton Arlington Calimesa
Fontana Highland Etiwanda
Marshall Mentone Woodcrest
Redlands Mira Loma
Rialto Moreno
Riverside
San Bernardino
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 240 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
6. SERVICE AREAS AND LOCATIONS (Cont’d)
6.3 Local Calling Areas B Extended Service
1. List of Local Service Areas
The following Section defines the local service areas for extended service
except for Zone Usage Measurement (ZUM) areas. ZUM local calling
areas are found in Section 6.2 preceding.
2. Extended Service
Service at extended service rates is provided without additional charge as follows:
From stations receiving
service from the exchange
designated as
To stations receiving service from exchanges and district areas
designated as Half Moon
Half Moon Bay
Moss Beach
San Mateo
Millbrae
Redwood City
Woodside
San Carlos-
Belmont
La Honda La Honda
Palo Alto
Redwood City
Los Altos
Pescadero
Woodside
Mountain View
Watsonville Carmel
Carmel Valley
Watsonville
Moss Beach Half Moon Bay
Moss Beach
San Mateo
Millbrae
Pacifica
South
San Francisco
Pescadero La Honda
Pescadero
Santa Cruz Aptos
Felton
Ben Lomond
Santa Cruz
Boulder Creek
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 241 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES
7.1 Access Service Options
The following Access Service Options are offered:
Basic Local Line Service
Multi Line Service
Local Analog PBX Trunk Service
DID Service for Voice Grade Channels
Local Digital PBX Trunk Service
ISDN PRI Service
Basic Local Line Service, Multi Line Service, Local Analog PBX Trunk Service, DID Service for Voice
Grade Channels, Local Digital PBX Trunk Service, and ISDN PRI Service are offered with message rate
local service. All Network Line and Trunk Services may be connected to Customer-provided terminal
equipment such as station sets, multi line systems, PBX systems, or facsimile machines. Service may be
arranged for two-way calling, inward calling only or outward calling only. In compliance with C.P.U.C.
Decision 96-10-066, dated October 25, 1996 monthly recurring line rates for these services will be
discounted 50% for qualifying schools and libraries. The foregoing services are measured services.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 242 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES
7.1 Access Service Options (Cont’d)
7.1.1 Small Business Basic Business Local Line Service* - Description
Small Business Basic Business Local Line Service is available to those customers who subscribe
to this service as the only local exchange service from the Company. This service provides a
Customer with a single analog, voice-grade telephonic communications channel that can be used
to place or receive one call at a time. Small Business Basic Business Lines are provided for
connection of Customer-provided single-line terminal equipment such as station sets or
facsimile machines.
Each Small Business Basic Business Local Line has the following characteristics:
Terminal Interface: 2-wire
Signaling Type: Loop start
Pulse Types: Dual Tone Multifrequency (DTMF)
Directionality: Two-Way, In-Only, or Out-Only, at the option of the
Customer
7.1.2 Small Business Basic Business Local Line Service - General
Measured Rate Small Business Basic Business Local Line Service: Calls to points within the
local exchange area are charged on the basis of the number of completed calls, time period, and
duration of completed calls originating from the Customer’s service in addition to a base
monthly charge.
* As of April 1, 2007, this product will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 243 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.3 Small Business Basic Business Local Line Service Monthly Recurring and Nonrecurring
Charges
Charges for each Measured Rate Service line include a monthly recurring service charge and
usage charges for completed calls originated from the Customer’s line during the billing period.
Additional nonrecurring charges may apply as described in Section 9.2.4 of this document.
Customers with 1-3 lines:
Monthly Non-
Pac Bell Region Recurring Recurring
Individual Line Charge,
Rate Class 1 (per line) $ 42.51 $70.75
Verizon Region
Individual Line Charge,
Rate Class 1 (per initial line) $ 64.79 $49.57
Rate Class 1 (per additional line) $ 64.79 $27.49
Customers with 4 or more lines:
Monthly Non-
Pac Bell Region Recurring Recurring
Individual Line Charge,
Rate Class 1 (per line) $ 36.44 $70.75
Verizon Region
Individual Line Charge,
Rate Class 1 (per initial line) $ 58.71 $49.57
Rate Class 1 (per additional line) $ 58.71 $27.49
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 244 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.4 Small Business Basic Business Multi-Line Service - Description
Small Business Basic Business Multi-Line Service is available to those customers who subscribe
to this service as the only local exchange service from the Company. This service provides the
Customer with one or more analog, voice-grade telephonic communications channels which can
be used to place or receive one call at a time. Small Business Basic Business Multi-Line is
available as a measured rate service. Small Business Basic Business Multi-Line Service is
provided for connection of Customer-provided multi-line terminal equipment. All multi-line
service lines are available with touch tone and multi-line hunt.
Calls to points within the local exchange area are charged on the basis of the number of
completed calls originating from the Customer’s service in addition to a base monthly charge.
Each Small Business Basic Business Multi-Line Service Line has the following characteristics:
Terminal Interface: 2-wire
Signaling Type: Loop start
Pulse Types: Dual Tone Multifrequency (DTMF)
Directionality: Two-Way, In-Only, or Out-Only, at the
option of the Customer
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 245 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.5 Small Business Basic Business Multi-Line Service Monthly Recurring and Nonrecurring
Charges
Charges for each Measured Rate Service line include a monthly recurring service charge and
usage charges for completed calls originated from the Customer’s line during the billing period.
Additional nonrecurring charges may apply as described Section 9.2.4 of this document.
Monthly Non-
Recurring Recurring
Customers with 1-3 lines:
Pac Bell Region
Multi-Line Charge,
Rate Class 1 (per line) $ 42.51 $70.75
Verizon Region
Individual Line Charge,
Rate Class 1 (per initial line) $ 64.79 $49.57
Rate Class 1 (per additional line) $ 64.79 $27.49
Customers with 4 or more lines:
Pac Bell Region
Multi-Line Charge,
Rate Class 1 (per line) $ 36.44 $70.75
Verizon Region
Individual Line Charge,
Rate Class 1 (per initial line) $ 58.71 $49.57
Rate Class 1 (per additional line) $ 58.71 $27.49
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 246 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.6 Local Analog PBX Trunk Service * - General
An analog PBX Trunk provides the Customer with a single, voice-grade communications
channel. Each Trunk is to be used to connect the Customer’s Private Branch Exchange (PBX)
systems to the Public Switched Network (PSN). Each Trunk can be configured into a Hunting
Arrangement along with other Company-provided Trunk Services. Each Trunk will, for an
additional charge, be equipped with Direct Inward Dial (DID) capability. Charges for blocks of
telephone numbers assigned pursuant to the North America Numbering Plan are reflected
herein.
Analog PBX Trunk Line - Service transmission loss will not exceed 8.0db as referenced to
0.0dBm signal source (1 milliwatt at 1000 Hertz and 900 ohms impedance).
Assured PBX Trunk Line - Service transmission loss will not exceed 5.5db as referenced to
0.0dBm signal source (1 milliwatt at 1000 Hertz and 900 ohms impedance).
Analog (Basic Loop Start Quality) and Assured (Enhanced Quality) PBX trunks come in either
outbound only data transmission, inbound only data transmission, inbound and outbound
(combination) transmission, and DID equipped data transmission.
* As of March 23, 2007, this product will only be available to current customers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 247 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.7 Local Analog PBX Trunk Service - Monthly Recurring and Nonrecurring Charges
Analog PBX Trunks include a monthly recurring charge and usage charges for completed calls
originated from the Customer’s lines
Basic Rates and Charges B A Local Analog PBX Trunk-Basic Customer will be charged
applicable Nonrecurring Charges, Monthly Recurring Charges and usage charges as specified
herein. Additional nonrecurring charges may apply as described in Section 9.2.4 of this
document.
PacBell Region Verizon Region
Monthly Non- Monthly Non
Recurring Recurring Recurring Recurring
Local Analog PBX Trunk Charge,
Rate Class 1 (per Line/Trunk) $ 10.90 $70.75 $23.75 $50.00
(Inbound, Outbound, Combination)
Additional Trunks $27.49
Assured PBX Trunk,
Rate Class 1 (per Line/Trunk) $12.86 $85.00 - -
(Inbound, Outbound, Combination)
Local Analog PBX Trunk Charge
(per DID equipped) $18.90 - $23.75 $50.00
Additional Trunks $27.49
Local Assured PBX Trunk Charge
(per DID equipped) $20.86 - - -
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 248 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.8 DID Service for Voice Grade Channels - Description
DID Service provides the Customer with Direct Inward Dialing on designated voice-
grade communications channels. DID Service is to be used in connection with the
Customer’s Private Branch Exchange (PBX) system. Dialed digits are transmitted for all
incoming calls thereby allowing the Customer’s PBX system to route incoming calls
directly to individual stations by Customer-assigned DID telephone number. Each trunk
provisioned for DID Service is automatically configured into a Hunting Arrangement.
Charges for blocks of telephone numbers assigned pursuant to the North America
Numbering Plan are reflected herein.
7.1.9 DID Service for Voice Grade Channels B Monthly Recurring and Nonrecurring Charges
Charges are in addition to Local Trunk services as described within this document. Additional
nonrecurring charges may apply as described in Section 9.2.4 of this document.
PacBell Region Verizon Region
Monthly Non- Monthly Non
Recurring Recurring Recurring Recurring
Block of 100 Numbers, first two blocks $ 67.50 $400.00 - -
Block of 100 Numbers, first block $ 67.50 $330.00 $340.31
Additional 100 Numbers, - - $309.38 $160.20
after two blocks $ 70.31 $ 70.00 - -
(or any in same trunk group)
Block of 20 DID Numbers $ 22.50 $150.00 $ 68.91 $160.20
Block of 40 DID Numbers - - $ 132.00 $176.00
DID Number Change Charge
(move/add numbers within a block of
DID numbers) - $135.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 249 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES
7.1 Access Service Options (Cont’d)
7.1.10 Local Digital PBX Trunk Service *- Description
Local Digital PBX Trunk Service provides a Customer with connection to the Company switch
via a DS1 digital local loop connection operating at 1.544 Mbps and time division multiplexed
into 24 analog voice grade telephonic communications channels. Digital PBX Trunks are
provided for connection of Customer-provided PBX equipment or trunk capable key systems to
the Company switch. Each Digital PBX Trunk has the following characteristics:
Terminal Interface: DSX-1 panel
Signaling Type: Ground, E&M I, II, III
Start Dial Indicator: Immediate Wink, Delay Dial, Dial Tone
Pulse Type: Dual Tone Multi-Frequency (DTMF)
Directionality: In-Bound Only, Out-Bound Only or Two Way, as specified
by the Customer
* As of March 23, 2007, this product will only be available to current customers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 250 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.11 Local Digital PBX Trunk Service - General
Service to points within the local calling area is included in the charge for Local Digital PBX
Trunk Service. Charges based on time periods and calendar days are provided herein.
Connection charges applicable as described in this document, charges for each Message Rate
Local Digital PBX Trunk include a monthly recurring service charge and usage charges for
completed calls originated from the Customer's lines during the billing period.
Where appropriate facilities do not exist, Special Construction charges will also apply.
Trunk Group Standard Calling Restrictions - Dialing restrictions for outbound calls are selectable.
Standard options include, Local and ZUM 3 only, Local through inter/intra LATA Toll, Local
through International. 900/976 blocking is also available. Trunk Group Calling Restriction is
assignable to individual trunk groups.
Central Office Termination - A mandatory service per digital local loop/T1 arrangement. Provides
24 ports for any mix of PBX trunk services.
Digital Local Loop- Provides local T1 service. Digital local loop local consists of channel
termination and mileage charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 251 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.12 Local Digital PBX Trunk Service - Recurring and Nonrecurring Charges
Digital Local Loop PacBell Region Verizon Region
Monthly Recurring Monthly Recurring
Channel Termination $175.00 -
Channel Activation (per channel) - $ 2.00
Service Activation (per channel) - $ 5.50
Mileage
(Fixed, per Digital Local) $125.00 -
Loop/T1 arrangement)
Mileage
(Variable per mile, or fraction thereof) $ 25.00 -
Super Trunk Termination
(per Digital Local Loop/T1 arrangement) $487.50 $375.00
Trunk Group, each
(minimum one/T1 group) $ 10.00 -
Non-Recurring Non-Recurring
Digital Local Loop
(per Digital Local Loop/T1 arrangement) $265.33 $265.33
Super Trunk Termination
(per Digital Local Loop/T1 arrangement) $0.00 -
Trunk Group Arrangement, each $0.00 -
Channel Activation (per channel) $ 0.00 -
Service Activation (per channel) $ 0.00 -
In addition to the above charges, applicable rates for usage will apply, as specified herein.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 252 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.12 Local Digital PBX Trunk Service - Recurring and Nonrecurring Charges
7.1.12.1 Digital PBX Package
The Digital PBX Package provides customers with Digital PBX service at convenient
packaged rates. The package price includes all charges associated with Digital PBX
Bundled Package including the Local Loop, 24 trunks, Federal Subscriber Line Charge
(FSLC), and Local Number Portability (LNP) charges. Any optional features selected
will be billed in addition to the Digital PBX Package rate. The Digital PBX package is
not eligible for further discounts.
Monthly Recurring Charge
1 Yr. Term 2 Yr. Term 3 Yr. Term
24 channels, Pacific Bell Areas $ 509.30 $ 485.10 $ 412.50
1 Yr. Term 2 Yr. Term 3 Yr. Term
24 channels, Verizon Areas $ 750.20 $ 709.50 $ 680.90
Non-Recurring Charges
Package Installation Fees $ 899.00
Trunk Change Charge $ 50.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 253 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.13 Local ISDN-PRI* - Definitions
Local ISDN-PRI - Integrated Services Digital Network Primary Rate Interface (ISDN PRI) is a
digital business service that provides PBX equipment and host computer access to a wide variety
of switched services. These switched services include circuit switched voice (local calling,
Message Toll Service, 800 and circuit switched data). Each ISDN PRI will allow connection of
the aforementioned services via a single central office connection. This service allows PBX
equipment and host computer type devices to connect to central office services in bulk quantity,
rather than on a line by line or service by service basis. Local usage rates are as specified within
this document.
Each ISDN PRI connection provides access from a Customer premises to the Company's circuit
switched voice and circuit switched data via a 1.544 Mbps central office port termination and a
1.544 Mbps Digital Local Loop to the Customers premises. The Digital Local Loop is a DS1
with Clear Channel Capability. The rates and charges for the Loop are in addition to those for
the ISDN PRI Port Connection. The central office port connection is provided in base capacities
of twenty-three 64 Kbps "B" channels and one 64 Kbps "D" channel (23B+D). The "D" channel
is used for out-of-band signaling and control of the "B" channels. Where technology permits,
"D" channels can be shared by multiple ISDN PRI's for the same Customer. "B" channels can
be dedicated to each circuit switched voice and circuit switched data service by type or they can
be shared among service types by using the call by call feature.
Where appropriate facilities do not exist, Special Construction charges will apply, as describe
within this document.
"B" Channel - "B" Channel (Bearer Channel) is a 64 Kbps digital channel capable of
transporting circuit switched voice and circuit switched data.
"D" Channel - "D" Channel (Delta Channel) is a 64 Kbps digital channel used to transport
signaling and control the B channels.
Out of Band Signaling - Out of Band Signaling is signaling that is separated from the channel
carrying the circuit switched voice and data services.
Each connection of a 24 channel digital transport facility to the central office switch provides
one PRI Interface (package). One or more PRI Interfaces (packages) can be combined to create
a PRI serving arrangement. With each PRI serving arrangement, customers may subscribe to
PRI Optional Features.
* As of March 23, 2007, this product will only be available to current customers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 254 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.13 Local ISDN-PRI - Definitions (Cont’d)
Call by Call for Trunk Groups - Allows the circuit switched voice and data services enabled on
the ISDN PRI to share "B" channels and arrange them as a single trunk group. This allows
incoming and outgoing circuit switched voice and data calls to utilize "B" channels on a call by
call basis. Without this capability, each service will have a dedicated "B" channel.
PRI Move Charge - Customers will be charged the appropriate document, contract or special
construction charge for each digital transport facility termination moved. If the customer also
requests additional changes to the PRI serving arrangement and/or B Channel Packet service,
then the PRI Miscellaneous Change Charge will apply. Where a customer requests the Utility to
reconsolidate a single PRI serving arrangement for the purpose of changing the physical
termination of part of the service, new installation charges apply. New installation charges
apply to the relocated services and the PRI Miscellaneous Change Charge applies to reconfigure
the existing PRI serving arrangement. New installation charges apply to all moves where the
PRI service will be served by a different serving central office.
Primary Rate Interface (PRI) - The term Primary Rate Interface@ denotes the connection of a
T1 circuit to the serving Central Office switch. The Central Office switch defines 24 channels
within the T1 circuit’s 1.544 Mbps bandwidth. The 24 channels are divided into either 23 B-
channels plus 1 D-channel or 24 B-channels. Primary Rate ISDN (PRI) service allows
customers to connect suitably equipped ISDN customer premises equipment (CPE) to the
Utility’s central office switch using PRI interfaces (packages), over a digital transport facility.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 255 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.13 Local ISDN-PRI - Definitions (Cont’d)
Package 1 - Provides twenty-three (23) 64 Kbps B (bearer) channels and one (1) primary 64
Kbps D (delta/signaling) channel. The B channels carry digitized customer traffic (voice and/or
data). The primary D channel is an out of band signaling channel used to control and route all of
the B channel traffic of a single serving arrangement. The first interface of every PRI serving
arrangement must be a Package 1. The digital transport facility is not included with this
package and must be provided separately.
Package 2 - Provides an additional twenty-four (24) 64 Kbps B (bearer) channels. This option
is only available in conjunction with a Package 1. Multiple Package 2s may be associated with a
Package 1 subject to limitation. The digital transport facility is not included with this package
and must be provided separately.
Package 3 - Provides twenty-three (23) 64 Kbps B (bearer) channels and one (1) backup 64
Kbps D (delta/signaling) channel. The backup D channel will control and route all of the B
channel traffic of a single PRI serving arrangement should the primary D channel go out of
service. This option is only available in conjunction with a Package 1, and only one Package 3
may be included with each PRI serving arrangement.
Message Waiting Indication - Requires suitably equipped ISDN switching and terminal
equipment and allows the Utility’s network to pass Message Waiting Indication information
between multiple entities within a PRI network serving arrangement.
Network Ring Again - This feature allows a calling station which encounters a busy to notify the
central office switch to signal the calling station when the called station becomes idle. The
calling station can then notify the switch to complete the call.
PRI Subgroup - Where facilities and operating conditions permit, PRI Subgroup allows
customers who subscribe to multiple associated service types within a single PRI serving
arrangement to create subgroups, thereby dedicating a certain number of channels to a particular
service type.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 256 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.13 Local ISDN-PRI - Definitions (Cont’d)
PRI Miscellaneous Change Charge - The PRI Miscellaneous Change Charge applies each time
the customer requests a change to the existing basic features and/or optional features of an
existing PRI serving arrangement, other than B Channel Packet Service, when the change results
in the reconfiguration of the customer’s PRI Serving Arrangement. The PRI Miscellaneous
Change Charge applies once per affected PRI serving arrangement, regardless of the number of
interfaces (packages) involved, and is required whether the requested charges involved
changing, and/or removing basic and/or optional features to an existing PRI serving
arrangement, other than B Channel Packet Service. The PRI Miscellaneous Change Charge is in
addition to applicable charges for the individual associated services but is not applied when
features which carry separate nonrecurring charges are added.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 257 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
8.1.14 Local ISDN-PRI - Recurring and Nonrecurring Charges
PacBell Region Verizon Region
Monthly Non- Monthly Non-
Recurring Recurring Recurring Recurring
Digital Local Loop/Per T1/PRI
Channel Termination $175.00 $265.33 - -
Mileage (Fixed) $125.00 - - -
Mileage (Variable) $ 25.00 - - -
Primary Rate Interface:
Package 1 (23B+1D) $442.72 $358.20 $1,308.03 $442.72
Package 2 (24B) $442.72 $358.20 $1,308.03 $358.20
Package 3 (23B+1 Backup D) $543.33 $358.20 $1,308.03 $358.20
PRI Subgroup, Per Trunk Group $ 10.00 $0.00 s- -
Basic PBX Trunk Service:
Inward Only $0.00 N/C $0.00 N/C
Outward Only $0.00 N/C $0.00 N/C
2-Way $0.00 N/C $0.00 N/C
DID $0.00 N/C $0.00 N/C
Change Order Charges:
PRI Change Charge $0.00 $400.00- - $200.00
PRI Move Charge $0.00 $900.00 - -
PRI Move Charge - - - $ 35.00
(plus install charges)
Custom Calling Services:
Call by Call Service,
Per PRI $0.00 $0.00 $0.00 $0.00
Message Waiting Indication,
Each PRI $10.00 $125.00- -
Network Ring Again,
Each PRI $10.00 $125.00 - -
Calling Name Display,
Each PRI Network $10.00 $125.00 - -
Deluxe Call Transfer,
Per PRI $45.00 $100.00 - -
Calling Line Identification/Optional $0.00 $0.00 $0.00 $0.00
Caller ID–Name & Number,per PRI $35.16 $35.16
Individual Telephone Number,
Per number - - $0.40 $0.00
PRI Miscellaneous Change Charge $0.00 $ 75.00 - $35.00
T1/PRI Reconfiguration Charge $0.00 $ 75.00 $0.00 $ 75.00
End User Port Charge - - $10.00 -
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 258 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: April 30, 2010
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.15 Integrated Services
7.1.15.1 Integrated Access Bundled Package*
Integrated Access Bundled Package provides a customer channelized high capacity
(1.544 Mbps) facility1 between a customer premises and its serving office for connection
to services provided by Allegiance. Integrated Access Bundled Package allows a
customer to integrate voice and data services on a single high capacity facility. The
service characteristics and capabilities of the voice services described in this Section are
as described in this document for multi line business service.
The customer selects a package of 12, 16, 20, or 23 voice lines for local exchange access.
The balance of the facility’s capacity is available for data applications. The rates herein
are for the portion of the service dedicated to voice applications. Charges for non-
regulated services and options will apply. The charges for voice lines are inclusive of
appropriate End User Common Line Charges (EUCL), Touch Tone charges, and Hunting
charges.
Customers must sign a minimum one (1) year term agreement for Integrated Access
Bundled Package. Full termination liabilities are assessed for early termination of
service.
Monthly Recurring Charges:
Voice Channels
12 16 20 23
PacBell Regions $343.15 $383.85 $423.45 $435.55
Verizon Regions $414.65 $520.25 $625.85 $703.95
1 Integrated Access Bundled Package will be delivered to customers over T-1 or HDSL
access. The decision to use HDSL vs. T-1 is an engineering and provisioning decision
made solely at the discretion of the Company and is made based on the availability of
HDSL facilities. Customers who fall within reach of an Allegiance HDSL-equipped
collocation may have Integrated Access Bundled Package delivered to them via HDSL.
* As of December 31, 2006, this product will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 259 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.15 Integrated Services (Cont’d)
7.1.15.1 Integrated Access Bundled Package (Cont’d)
PacBell Region Non-Recurring Charges:
Integrated Access Set-Up Fee, (Applies
when ordering new Integrated Access
Bundled Packages. Does not apply when
upgrading or downgrading channels
already established.) $899.00
Change Charge, (Applies when upgrading
or downgrading channels) $ 30.00
Verizon Region Non-Recurring Charges:
Integrated Access Set-Up Fee, (Applies
when ordering new Integrated Access
Bundled Packages. Does not apply when
upgrading or downgrading channels
already established.) $899.00
Change Charge, (Applies when upgrading
or downgrading channels) $ 20.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 260 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.15 Integrated Services (Cont’d)
7.1.15.2 Total Communications – 4 Line Base Package ¹
Total Communications is designed for customers that need high-speed Internet
Access and have 4-20 voice channels. The base package includes 4 voice
channels and 256K of Internet Access. Customers may increase the amount of
voice channels in one-channel increments (up to a maximum of 20 total voice
channels). Total Communications integrates voice and data services on a
single high capacity facility. The service characteristics and capabilities of the
voice services described in this Section are as described in this document for
multi line business.
The customer will select a package of 4 voice lines for local exchange access.
The balance of the facilities capacity is available for additional voice or data
applications. Charges for non-regulated services and options will apply. The
charges for voice lines are inclusive of appropriate End User Common Line
(EUCL), Hunting, and Touch Tone Charges. Customers must sign a minimum
(1) year term agreement for Total Communications. Full termination liabilities
are assessed for early termination service.
Monthly Recurring Charges:
Voice Channels
Incremental Line Charge
MRC NRC
PacBell Areas
Base Package $141.75 $899.00
Incremental Lines ² $18,83 $70.75
Verizon Areas
Base Package $141.75 $899.00
Incremental Lines ² $32.55
First Line $49.57
Each add=l line on same order, per
line $27.49
¹ This service is no longer available to new customers.
² NRC applies only to add additional lines to existing service.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 261 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.15 Integrated Services (Cont’d)
7.1.15.2 Total Communications – 4 Line Base Package (Cont’d)
Total Communications Service will be delivered to customers over T-1 or
HDSL2 access. The decision to use HDSL2 vs. T-l is an engineering and
provisioning decision made solely at the discretion of the company and is made
based on the availability of HDSL2 facilities. Customers who fall within the
reach of an Allegiance HDSL2-equipped collocation may have Total
Communications delivered to them via HDSL2.
7.1.15.3 Total Communications – 6 Line Base Package
Total Communications is designed for customers that need high-speed Internet
Access and have 6-20 voice channels. The base package includes 6 voice
channels and 256K of Internet Access. Customers may increase the amount of
voice channels in one-channel increments (up to a maximum of 20 total voice
channels). Total Communications integrates voice and data services on a
single high capacity facility. The service characteristics and capabilities of the
voice services described in this Section are as described in this document for
multi line business.
The customer will select a package of 6 voice lines for local exchange access.
The balance of the facilities capacity is available for additional voice or data
applications. Charges for non-regulated services and options will apply. The
charges for voice lines are inclusive of appropriate End User Common Line
(EUCL), Hunting, and Touch Tone Charges. Customers must sign a minimum
(1) year agreement for Total Communications. Full termination liabilities
assessed for early termination service.
Monthly Recurring Charges: Voice Channels
Incremental Line Charge
MRC NRC
PacBell Areas
Base Package $162.00 $899.00
Incremental Lines ² $19.28 $70.75
Verizon Areas
Base Package $236.25 $899.00
Incremental Lines ² $32.55 $37.18
² NRC applies only to add additional lines to existing service.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 262 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.15 Integrated Services (Cont’d)
7.1.15.3 Total Communications – 6 Line Base Package (Cont’d)
Total Communications Service will be delivered to customers over T-1 or HDSL2
access. The decision to use HDSL2 vs. T-l is an engineering and provisioning decision
made solely at the discretion of the company and is made based on the availability of
HDSL2 facilities. Customers who fall within the reach of an Allegiance HDSL2-
equipped collocation may have Total Communications delivered to them via HDSL2.
7.1.15.4 Total Communications – With Digital Handoff
Total Communications with Digital Handoff is designed for customers that need high-speed Internet Access and digital signaling on 6-20 voice channels. The base package includes 6 voice channels and 256K of Internet Access. The balance of the capacity is available for additional voice or data applications. Customers may increase the amount of voice channels in one-channel increments (up to a maximum of 20 total voice channels). Total Communications integrates voice and data services on a single high capacity facility. The customer will be responsible for the connection from the Integrated Access Device to their equipment (no connection block will be provided with this service). Customers must digitally accept all of their channels. No more than two trunk groups will be provisioned for any given circuit. No custom calling features are available with this product. The available features are the same as those available with the company’s Digital PBX product. Charges for non-regulated services and options will apply in addition to the charges referenced below. The charges for voice lines are inclusive of appropriate End User Common Line (EUCL), Hunting, Touch Tone, and LNP charges. DID Pricing is available in Section 8.1.8 and 8.1.9 of this document. Customers must sign a minimum (1) year term agreement for Total Communications. Full termination liabilities are assessed for early termination of service.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 263 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.15 Integrated Services (Cont’d)
7.1.15.4 Total Communications – With Digital Handoff (Cont’d)
Monthly Recurring Charges: Voice Channels
Incremental Line Charge
MRC NRC
PacBell Areas
Base Package $141.75 $899.00
Incremental Lines ² $22.84 $70.75
Verizon Areas
Base Package $236.25 $899.00
Incremental Lines ² $36.56 $37.18
1 NRC applies only to add additional lines to existing service.
Total Communications Service will be delivered to customers over T-1 or HDSL2
access. The decision to use HDSL2 vs. T-1 is an engineering and provisioning decision
made solely at the discretion of the company and is made based on the availability of
HDSL2 facilities. Customers who fall within the reach of an Allegiance HDSL2-
equipped collocation may have Total Communications delivered to them via HDSL2.
7.1.15.5 Integrated Services Charges
These charges are associated with Integrated Access and Total Communications
services.
Local Loop Expense Recoup
Applies to recoup local loop costs incurred by the Company during extended delays by
the customer to install device. Once service is activated, this charge will be replaced by
applicable Package charge associated with customer’s Integrated Access or Total
Communications service
Monthly-recurring Charge
Local Loop Expense Recoup, per month $200.00
Inside Wiring Overage Charge
Applies to recoup wiring expenses associated with the installation of Integrated Access
and Total Communications services. This charge applies in addition to the standard
installation charge of $899.00 and will be determined on an Individual Case Basis
(ICB).
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 264 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.16 Emergency Redundancy Routing
Emergency Redundancy Routing (ERR) enables a Customer to establish an alternate routing
solution when an emergency causing a communication failure or “all trunks busy” condition
occurs. ERR will automatically reroute voice traffic to a number predetermined by the
Customer. ERR is available with Digital PBX, Digital PBX Package, PRI Bundled Package, and
True Business Total Communications and Digital Communications only.
ERR is available on a per T-1 basis , for up to four T-1s per location. ERR is available where
facilities permit. The Company’s ability to redirect calls is dependent on the capabilities at the
back-up site for ERR and redirecting large volumes of calls is not recommended.
Customer will be charged applicable non-recurring charges and monthly recurring charges.
Customers will also be charged for any applicable usage charges incurred if the predetermined
number is located outside of the Central Office of the ERR enabled telephone number.
Per T-1
Non-Recurring Charge $250.00
Monthly Recurring Charge $ 29.00
7.1.17 Historic Invoices
The Company will furnish, upon Customer’s request, copies of invoices which were originally
issued to the Customer more than thirteen months prior to the request or copies of invoices that
are available on-line, but that customer does not wish to retrieve from the available on-line
system. Customers can request the invoice in one of two formats: electronic copy (portable data
file/.pdf) or CSV/CD of Call Detail Record. Customer will be charged based on the format
requested and on a per invoice basis.
Format Rate Per Invoice
Electronic $10.00
CSV/CD of CDR $25.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 265 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.18 Business Services Basic Business Local Line Service - Description
Business Services Basic Business Local Line Service is available to those customers who
subscribe
to other non-Basic Business Line services from the Company. This service provides a Customer
with a single analog, voice-grade telephonic communications channel that can be used to place
or receive one call at a time. Business Services Basic Business Lines are provided for
connection of Customer-provided single-line terminal equipment such as station sets or
facsimile machines.
Each Business Services Basic Business Local Line has the following characteristics:
Terminal Interface: 2-wire
Signaling Type: Loop start
Pulse Types: Dual Tone Multifrequency (DTMF)
Directionality: Two-Way, In-Only, or Out-Only, at the option of the
Customer
7.1.19 Business Services Basic Business Local Line Service - General
Measured Rate Business Services Basic Business Local Line Service: Calls to points within the
local exchange area are charged on the basis of the number of completed calls, time period, and
duration of completed calls originating from the Customer’s service in addition to a base
monthly charge.
7.1.20 Business Services Basic Business Local Line Service Monthly Recurring and Nonrecurring
Charges
Charges for each Measured Rate Service line include a monthly recurring service charge and
usage charges for completed calls originated from the Customer’s line during the billing period.
Additional nonrecurring charges may apply as described in 8.2.4 of this document.
Monthly Non-
Pac Bell Region Recurring Recurring
Individual Line Charge,
Rate Class 1 (per line) $ 45.54 $70.75
Verizon Region
Individual Line Charge,
Rate Class 1 (per initial line) $ 72.87 $49.57
Rate Class 1 (per additional line) $ 72.87 $27.49
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 266 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.21 Business Services Basic Business Multi-Line Service - Description
Business Services Basic Business Multi-Line is available to those customers who subscribe
to other non-Basic Business Line services from the Company. This service provides the
Customer with one or more analog, voice-grade telephonic communications channels which
can be used to place or receive one call at a time. Business Services Basic Business Multi-
Line is available as a measured rate service. Business Services Basic Business Multi-Line
Service is provided for connection of Customer-provided multi-line terminal equipment. All
multi-line service lines are available with touch tone and multi-line hunt.
Calls to points within the local exchange area are charged on the basis of the number of
completed calls originating from the Customer’s service in addition to a base monthly charge.
Each Business Services Basic Business Multi-Line Service Line has the following
characteristics:
Terminal Interface: 2-wire
Signaling Type: Loop start
Pulse Types: Dual Tone Multifrequency (DTMF)
Directionality: Two-
Way, In-Only, or Out-Only, at the option
of the Customer
7.1.22 Business Services Basic Business Multi-Line Service Monthly Recurring and Nonrecurring
Charges
Charges for each Measured Rate Service line include a monthly recurring service charge and
usage charges for completed calls originated from the Customer’s line during the billing period.
Additional nonrecurring charges may apply as described in 8.2.4 of this document.
Monthly Non-
Recurring Recurring
Pac Bell Region
Multi-Line Charge,
Rate Class 1 (per line) $ 45.54 $70.75
Verizon Region
Individual Line Charge,
Rate Class 1 (per initial line) $ 72.87 $49.57
Rate Class 1 (per additional line) $ 72.87 $27.49
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 267 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.23 Small Business Basic Business Local Line II Service - Description
Small Business Basic Business Local Line II Service is available to those customers who subscribe
to other non-Basic Business Line services from the Company. This service provides a Customer with a
single analog, voice-grade telephonic communications channel that can be used to place or receive one
call at a time. Small Business Basic Business Lines II are provided for connection of Customer-
provided single-line terminal equipment such as station sets or facsimile machines.
Each Small Business Basic Business Local Line II has the following characteristics:
Terminal Interface: 2-wire
Signaling Type: Loop start
Pulse Types: Dual Tone Multifrequency (DTMF)
Directionality: Two-Way, In-Only, or Out-Only, at the option of the Customer
7.1.24 Small Business Basic Business Local Line II Service - General
Measured Rate Small Business Basic Business Local Line II Service: Calls to points within the local
exchange area are charged on the basis of the number of completed calls, time period, and duration of
completed calls originating from the Customer’s service in addition to a base monthly charge.
7.1.25 Small Business Basic Business Local Line II Service Monthly Recurring and Nonrecurring Charges
Charges for each Measured Rate Service line include a monthly recurring service charge and usage
charges for completed calls originated from the Customer’s line during the billing period. Additional
nonrecurring charges may apply as described in 8.2.4 of this document.
Monthly Non-
Pac Bell Region Recurring Recurring
Individual Line Charge, Rate Class 1:
Customers with 1-3 lines $ 42.51 $70.75
Customers with 4 or more lines $ 36.44 $70.75
Verizon Region
Individual Line Charge, Rate Class 1
Customers with 1-3 lines:
Initial $ 64.79 $49.57
Additional $ 64.79 $27.49
Customers with 4 or more lines:
Initial $ 58.71 $49.57
Additional $ 58.71 $27.49
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 268 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
7. NETWORK LINE AND TRUNK SERVICES (Cont’d)
7.1 Access Service Options (Cont’d)
7.1.26 Small Business Basic Business Multi-Line II Service - Description
Small Business Basic Business Multi-Line II is available to those customers who subscribe
to other non-Basic Business Line services from the Company. This service provides the Customer
with one or more analog, voice-grade telephonic communications channels which can be used to
place or receive one call at a time. Small Business Basic Business Multi-Line II is available as a
measured rate service. Small Business Basic Business Multi-Line II Service is provided for
connection of Customer-provided multi-line terminal equipment. All multi-line service lines are
available with touch tone and multi-line hunt.
Calls to points within the local exchange area are charged on the basis of the number of completed
calls originating from the Customer’s service in addition to a base monthly charge.
Each Small Business Basic Business Multi-Line II Service Line has the following characteristics:
Terminal Interface: 2-wire
Signaling Type: Loop start
Pulse Types: Dual Tone Multifrequency (DTMF)
Directionality: Two-
Way, In-Only, or Out-Only, at the option of
the Customer
7.1.27 Small Business Basic Business Multi-Line II Service B Monthly Recurring and Nonrecurring
Charges
Charges for each Measured Rate Service line include a monthly recurring service charge and usage
charges for completed calls originated from the Customer’s line during the billing period. Additional
nonrecurring charges may apply as described in 8.2.4 of this document.
Monthly Non-
Recurring Recurring
Pac Bell Region
Multi-Line Charge, Rate Class 1, per line
Customers with 1-3 lines $ 42.51 $70.75
Customers with 4 or more lines $ 36.44 $70.75
Verizon Region
Individual Line Charge, Rate Class 1, Per Line
Customers with 1-3 Lines:
Initial $ 64.79 $49.57
Additional $ 64.79 $27.49
Customers with 4 or more lines:
Initial $ 58.71 $49.57
Each Additional $ 58.71 $27.49
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 269 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES
8.1 Description of Chargeable Time
Usage charges are based on local calling Rates based on time Periods and Calendar Days used or billed on
the Company’s network. Chargeable time for customers shall begin when the called party answers and
shall end upon disconnection by either party. Calls are rounded to the next higher full minute. If the
computed charge includes a fraction of a cent, the fraction is rounded to the next highest cent. Calls that
begin in one rate period and end in another will be charged according to the applicable period for each
portion of the call.
MON
TUES
WED
THUR
FRI
SAT
SUN 8:00 AM through
4:59 PM
* BUSINESS DAY RATE *******************
*********************************************
****
*********************************************
****
5:00 PM through
10:59 PM
EVENING RATE
11:00 PM through
7:59 AM
NIGHT & WEEKEND RATE
Calls will be charged the Night/Weekend rates regardless of the time period the call is placed on the
following Company recognized National Holidays:
New Year’s Day (January 1), President’s Day (third Monday in February), Independence Day (July 4),
Labor Day (first Monday in September), Thanksgiving Day (fourth Thursday in November), and
Christmas Day December 25).
(I)
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 270 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options
8.2.1 Business Local Exchange Service Usage Charges
8.2.1.1 Standard Local Calling Plan
The following Day, Evening, Night/Weekend rates are applicable in Pac Bell Territory
in Zone Usage Measurement areas. Calls are measured in 60 second billing
increments.
PacBell Region Day Evening Night/Weekend
Initial Add’l. Initial Add’l Initial Add’l
Minute Minute Minute Minute Minute Minute
Zone 1 ( 8 Miles) $.0352 $.0112 $.0246 $.0077 $.0140 $.0044
Zone 2 (12 Miles) $.0352 $.0112 $.0246 $.0077 $.0140 $.0044 Zone 3 (16 Miles)
$.0712
$.0159
$.0498
$.0111
$.0285
$.0063
Verizon Region Day Evening Night/Weekend
Initial Add’l. Initial Add’l Initial Add’l
Minute Minute Minute Minute Minute Minute
Zone 1 ( 8 Miles) $.0480 $.0120 $.0336 $.0084 $.0192 $.0048
Zone 2 (12 Miles) $.0480 $.0120 $.0336 $.0084 $.0192 $.0048 Zone 3 (16 Miles)
$.1000
$.0400
$.1000
$.0400
$.1000
$.0400
8.2.1.2 Local Call Detail Billing
A. Description
Local Call Detail Billing provides itemized detail of outgoing local calls during
the current billing period, including units of use. The charge will apply per
billing account (per service location) per month.
B. Rates
Monthly Recurring Charge
PacBell Region Local Call Detail Billing $2.95
Verizon Region Local Call Detail Billing $2.95
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 271 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.2 Central Office Features B Description of Line Features
Vertical Features are optional features of central office services furnished to individual line
Business Services. The company may furnish Vertical Features where there is available central
office equipment with the proper program updates as determined by the company. Vertical
Features are only provided for basic access line services.
The following features are for end user lines:
Speed Dial 8 - Allows placing calls to eight (8) other phone numbers by dialing a one or two digit
code rather than the complete phone number.
Speed Dial 30 - Allows placing calls to thirty (30) other phone numbers by dialing a one or two
digit code rather than the complete phone number.
Three Way Calling/Call Hold - The Three Way Calling feature allows a Customer to add a third
party to an existing two-way call and form a 3-way call.
Distinctive Ring - Provides distinctive ring for one or two additional numbers on the same line.
Available to single line customers only.
Call Transfer - Provides for the ability to establish a three-way call, then being able to disconnect
in order to transfer call and release from the line.
Direct Connection (Hot Line) - Direct Connection (Hot Line) service is an automatic dialing
feature, which provides the customer the ability to establish a predetermined number when the
customer’s telephone goes off-hook. No dialing is required and the call is processed
automatically to the predetermined number. Calls cannot be traced and 911 service is not
accessible.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 272 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.2 Central Office Features B Description of Line Features (Cont’d)
Call Forwarding Variable - Call Forwarding, when activated, redirects attempted terminating
calls to another Customer-specific line. The Customer may have to activate and deactivate the
forwarding function and specify the desired terminating telephone number during each activation
procedure. Call originating ability is not affected by Call Forwarding.
The calling party is billed for the call to the called number. If the forwarded leg of the call is
chargeable, the Customer with the Call Forwarding is billed for the forwarded leg of the call.
Call Forwarding Busy Line B This feature automatically reroutes an incoming call to a Customer
predesignated number when the called number is busy.
Call Forwarding Don’t Answer B This feature automatically reroutes an incoming call to a
Customer predesignated number when the called number does not answer within the number of
rings programmed by the Company.
Call Waiting/Cancel Call Waiting - Call Waiting provides a tone signal to indicate to a Customer
already engaged in a telephone call that a second caller is attempting to dial in. It will also
permit the Customer to place the first call on hold, answer the second call and then alternate
between both callers. Cancel Call Waiting (CCW) allows a Call Waiting (CW) Customer to
disable CW for the duration of an outgoing telephone call. CCW is activated (i.e., CW is
disabled) by dialing a special code prior to placing a call, and is automatically deactivated when
the Customer disconnects from the call.
Call Forwarding Busy and Don’t Answer - Provides a combination of Call Forwarding Busy and
Call Forwarding Don’t Answer. The fixed number must be the same.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 273 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.2 Central Office Features B Description of Line Features (Cont’d)
Caller ID - Allows the subscriber to view the listed telephone number and listed name from
which the incoming call is dialed before the call is answered. The calling number and name are
displayed on a Customer provided compatible device attached to the Customer’s telephone line.
Caller ID Privacy - Blocks the delivery of customer's Caller ID information on a per trunk group
basis. Available with Digital PBX, PRI and Digital Total Communications services, except
where there are restrictions.
Call Return/Automatic Call Back - Allows the subscriber to automatically redial the number of
the last incoming call whether answered or not.
Call Trace - Allows a Customer to trace the most recent incoming call by dialing a code to
automatically request that the Company record a caller’s originating telephone number and the
date and time of the call as well as the date and time the Customer initiated trace. The
information is disclosed only to a law enforcement agency for investigation and case preparation
purposes per call activation.
Repeat Dialing (Automatic Recall) - The Automatic Redial feature allows a Customer to
automatically redial the last number dialed. This is accomplished by the Customer activating a
code. The network periodically tests the busy/free status of the called line for up to 30 minutes
until both lines are found free and then redials the call for the Customer.
Message Waiting Indicator (MWI) - MWI is a companion feature to Forwarded Call
Information. Customers subscribing to MWI hear an audible interrupted dial tone and, where
facilities permit, have an indicator lamp on appropriately equipped customer provided
equipment indicating there is a message waiting for the subscriber at the message center. The
customer can call the message center for his/her message or ignore the signal and place a call;
MWI will continue until the message has been retrieved and a signal is received by the
Forwarded Call Information feature.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 274 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.2 Central Office Features B Description of Line Features (Cont’d)
Remote Access to Call Forwarding Option B This feature allows the Customer to activate and
deactivate their Call Forwarding feature and to change their forwarded to number from a location
other than where their service is located.
Anonymous Call Rejection - Allows a Customer to redirect incoming calls to an announcement
indicating that the Customer is not presently accepting calls. This feature is provided
automatically to Customers subscribing to Caller ID and will be provided in the inactive state and
will have no effect on the Customer’s telephone service until the Customer activates it through
the use of a dialing code.
Selective Blocking for Caller ID - An originating option that allows Customers to control the
disclosure of their directory number and name on a call-by-call basis. When activated, the option
precludes the originating Customer’s telephone number and name, including Customers with
nondirectory listed service or a Non-Published Number from being displayed on the terminating
Customer’s Caller ID display device(s). Activation is accomplished by the calling party dialing
the per call blocking activation code prior to initiating a call. There is no charge associated with
per call blocking.
Complete Line Blocking from Caller ID - Allows Customers to automatically block the
disclosure of their directory number and name on all originating calls. The option precludes the
originating Customer’s telephone number and name, including Customers with nondirectory
listed service or a Non-Published Number, from being displayed on the terminating Customer’s
Caller ID display device(s). There is no charge associated with line blocking for the initial
request. Subsequent requests to add line blocking will incur a service order charge.
Block/Unblock Usage Sensitive Calling Features - The Utility shall, upon request from the
customer, provide blocking of the Usage Sensitive Call Return, Repeat Dialing, Call Trace, and
Three-Way Calling features free of charge. Customers may request blocking by calling their
respective business office.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 275 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.3 Central Office Features B Rates and Charges
Monthly Rates and Per Usage Rates are provided in this Section. Nonrecurring charges listed in
Section 8.2.4 may be applicable in addition to the per call and/or Monthly Recurring rates.
PacBell Verizon
Regions Regions
Monthly Monthly
Recurring Recurring
Caller ID (Name and Number) $ 10.01 $ 11.18
Caller ID Privacy N/C N/C
Cancel Call Waiting N/C $ 1.00
Remote Access to Call Forwarding Option $ 1.45 $ 7.00
Anonymous Call Rejection $ 2.00 $ 1.00
Distinctive Ring 1 (1st Number) $ 6.00 $ 6.00
Distinctive Ring 2 (Add’l Number) $ 2.00 -
Call Transfer N/C N/C
Selective Blocking Caller ID N/C N/
Complete Blocking Caller ID N/C N/C
Message Waiting Indicator N/C $0.50
Direct Connection (Hot Line) $ 4.27 -
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 276 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.3 Central Office Features B Rates and Charges (Cont’d)
Feature Package Rates - The following rates apply for business Customers subscribing to the
feature combinations per line:
PacBell Verizon
Monthly Recurring: Regions Regions
Call Waiting $3.50
with no additional feature $4.20
with one additional feature $3.57
with two additional features $3.15
with three additional features $2.94
with four additional features $2.73
Call Forwarding Variable $2.50
with no additional feature $4.20
with one additional feature $3.57
with two additional features $3.15
with three additional features $2.94
with four additional features $2.73
Call Forwarding Busy Line $1.25
with no additional feature $4.20
with one additional feature $3.57
with two additional features $3.15
with three additional features $2.94
with four additional features $2.73
Call Forwarding Delayed (No Answer) $1.25
with no additional feature $4.20
with one additional feature $3.57
with two additional features $3.15
with three additional features $2.94
with four additional features $2.73
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 277 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.3 Central Office Features B Rates and Charges (Cont’d)
Feature Package Rates (Cont’d)
PacBell Verizon
Recurring: Region Region
Call Forwarding Busy Extended -
with no additional feature $4.20
with one additional feature $3.57
with two additional features $3.15
with three additional features $2.94
with four additional features $2.73
Call Forwarding Busy/Delay $1.50
with no additional feature $8.40
with one additional feature $7.14
with two additional features $6.30
with three additional features $5.88
with four additional features $5.46
Three-way Calling $3.50
with no additional feature $4.20
with one additional feature $3.57
with two additional features $3.15
with three additional features $2.94
with four additional features $2.73
Speed Dialing - 8 Codes $2.50
with no additional feature $4.20
with one additional feature $3.57
with two additional features $3.15
with three additional features $2.94
with four additional features $2.73
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 278 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.3 Central Office Features B Rates and Charges (Cont’d)
Feature Package Rates (Cont’d)
PacBell Verizon
Recurring: Region Region
Speed Dialing - 30 Codes $3.50
with no additional feature $6.00
with one additional feature $5.10
with two additional features $4.50
with three additional features $4.20
with four additional features $3.90
Repeat Dialing (Automatic Recall) $5.00
with no additional feature $4.65
with one additional feature $3.57
with two additional features $3.15
with three additional features $2.94
with four additional features $2.73
Call Return $5.00
with no additional feature $4.65
with one additional feature $3.57
with two additional features $3.15
with three additional features $2.94
with four additional features $2.73
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 279 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.3 Central Office Features B Rates and Charges (Cont’d)
Feature Package Rates (Cont’d)
PacBell Verizon
Recurring: Region Region
Call Return $ 0.95 $ 0.75
Repeat Dialing (Automatic Recall) $ 0.95 $ 0.75
Three Way Calling $ 0.95 $ 0.75
Feature Package Rates (Cont’d)
PacBell Verizon
Non-Recurring: Region Region
Block/Unblock Usage Sensitive Features $ 6.00 N/C
Block Repeat Dialing N/C N/C
Block Call Return N/C N/C
Block Three-Way Calling N/C N/C
Block All Usage Features N/C N/C
Block Call Trace N/C -
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 280 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.4 Connection and Service Charges
Connection Charges are nonrecurring charges which may apply to the following: (a) the
installation of a new service; (b) the transfer of an existing service to a different location; (c) a
change from one class of service to another at the same or a different location; or (d) restoral of
service after suspension or termination for nonpayment.
The Company alone may make changes in the location of its lines and equipment. When it is
found that a move or change of such lines or equipment has been made by others, the
Connection Charge for the underlying service will apply as if the work had been done by the
Company.
The Customer may be assessed a Secondary Service Order Charge for any move, add or change
of a Company service. Moves, Adds and Changes are defined as follows:
Move: The disconnection of existing equipment at one location and reconnection of the same
equipment at a new location in the same building or in a different building on the same
premises.
Add: The addition of a service to existing equipment and/or service at one location.
Change: The change, including rearrangement or reclassification, of existing service at the same
location.
Telephone Number Changes: Whenever any Customer’s telephone number is changed after a
directory is published, the Company shall intercept all calls to the former number for at least one
hundred and twenty (120) days and give the calling party the new number provided existing
central office equipment will permit and the Customer so desires.
When service in an existing location is continued for a new Customer, the existing telephone
number may be retained by the new Customer only if the former Customer consents in writing,
and if all charges against the account are paid or assumed by the new Customer.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 281 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.4 Connection and Service Charges (Cont’d)
PacBell Verizon
Non-recurring Regions Regions
Primary Service Order Charge – Per order $50.00 $50.00
(Add/move lines, trunks, T1/PRI, IAD and TC,
Change analog PBX trunks, Convert RCF to
UNE and vice versa)
Secondary Order Charge – Per order $50.00 $50.00
(Add/change Custom Calling or Misc. Feature,
Add/change toll blocking options, Add/change
DID service, Change RCF terminating number,
Change hunting arrangement, Upgrade/downgrade
IAD channels, Add/change voicemail) Record Order Charge $15.00 $15.00
(Add/change directory listings,
Change billing name or other changes to billing acct,
Invoice consolidation/deconsolidation) Line Restoral Charge (per Line/Trunk) $20.00 $20.00
(Applies per line for line restoral after temporary interruption of service initiated by the
Company. If service is temporarily interrupted and payment is not received within 10 days
following the interruption, the Company reserves the right to terminate service. If service is
terminated and subsequently re-established, charges apply as for a new installation of service.) Account Set Up Fee, per account, per location $25.00 $25.00
(Applies to establish new account with the Company)
Technician Visit Charge, per occurence $150.00 $150.00
(Applied to requests requiring a technician to be dispatched for work to be completed)
8.2.5 Premises Visit*
Premise visit charges apply when a visit to the Customer’s premise by a Company technician is
required and 1) no trouble found according to line testing performed at demarcation point, or 2)
trouble found attributable to Customer provided equipment (CPE), or 3) Customer has a move,
add, or change request that requires a technician to be dispatched.
Technician Visit Charge $150.00 per occurrence
* Premise Visit labor charges will also apply if Company moves the Minimum Point of Entry
and/or the Local Loop Demarcation Point as required by Decision 02-08-067, Rulemaking 95-04-
043, or otherwise. Parts, equipment and/or hardware charges as incurred by Company will be
billed to customer in addition to premises visit labor charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 282 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.6 Hunting Service Arrangements
A hunting service arrangement is equipment located in the Company’s central office arranged to
select the next available line of a customer’s group of hunting lines, when the line associated
with the called number of the customer is busy.
The rate following is applicable to individual line service, excluding Audiotex Service, and
including incoming PBX trunks.
Per Month PacBell Region Verizon Region
Hunting Service Arrangement,
per line or trunk in a group so arranged $0.47 $1.50
8.2.7 Touch Tone Service
This service provides for the origination of calls by means of instruments equipped for tone type
address signaling and special central office facilities. The service is furnished subject to the
availability of the central office facilities
Per Month PacBell Region Verizon Region
Touch Tone, per line or trunk equipped N/C N/C
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 283 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.8 Remote Call Forwarding*
Remote Call Forwarding (RCF) is a local exchange telecommunications service feature whereby
all calls dialed to a telephone number equipped for RCF are automatically forwarded to another
dialable exchange or 8XX Service telephone number. The calling party pays only the applicable
charges to call the number equipped with an RCF feature, while the RCF Customer pays the
applicable charges for the forwarded portion of the call.
Remote Call Forwarding service is offered subject to availability of suitable facilities.
Remote Call Forwarding service is not offered where the terminating station is a coin telephone.
The Company will not provide identification of the originating telephone number to the RCF
Customer.
Transmission characteristics may vary depending on the distance and routing necessary to
complete the remotely forwarded call. Therefore, the normal grade end-to-end transmission is
not guaranteed on such calls.
Remote Call Forwarding service is not represented as suitable for satisfactory transmission of
data.
One directory listing in the Alphabetical Directory is provided without charge.
Each Remote Call Forwarding feature allows for forwarding one call at a given time. An
additional path is necessary for each additional call to be forwarded simultaneously.
Remote Call Forwarding service will only be provided when, in the judgment of the Company,
the Customer subscribes to sufficient RCF features and facilities at the terminating location to
adequately handle calls without interfering with or impairing any services offered by the
Company. End user common line (EUCL) charge does not apply.
* As of March 23, 2007, this product will only be available to current customers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 284 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.2 Access Service Options (Cont’d)
8.2.8 Remote Call Forwarding (Cont’d)
PacBell Region Verizon Region
Monthly Non- Monthly Non-
Recurring Recurring Recurring Recurring
Remote Call Forwarding:
- Per Path $32.46 $67.21 $30.38 $ 0.00
8.2.9 Simultaneous Call Forwarding
Provides the customer that also subscribes to an appropriate call forwarding service with the
ability to forward multiple incoming calls simultaneously to another telephone number
designated by the customer. The Simultaneous Call Forwarding customer is responsible for the
payment of any applicable toll charges for each call between the Simultaneous Call Forwarding
telephone and the line to which the call is being forwarded.
Monthly Non-
Simultaneous Call Forwarding Recurring Recurring
PacBell Regions $ 1.95 $ 15.00
Verizon Regions $ 1.25 $ 15.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 285 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services
Directory Listing Services are applicable to listings in the alphabetical (white) section of a Telephone
Directory.
8.3.1 Regulations
8.3.1.1 Purpose
Listings in the alphabetical (white) section of the directory are intended solely for the
purpose of identifying Customers’ telephone numbers as an aid to the use of telephone
service.
8.3.1.2 Evidence of Conducting Business
The Company may require the Customer to furnish evidence satisfactory to the
Company that the business of the Customer or joint user is being conducted under the
names to be listed. If, upon request of the Company, the customer for any reason does
not furnish such evidence, the Company may refuse to list the name or refuse to
continue a listing of the name. Such acceptance or refusal of the Company of the listing
of a name is subject to review by the California Public Utilities Commission.
8.3.1.3 Authorization
All applicants for directory listings shall be made by the Customer or authorized agent,
and in addition where the telephone number of another Customer is included in a listing,
the application for the listing shall be made by both Customers.
8.3.1.4 Establishment of Billing
Where additional listings are provided in conjunction with initial or subsequent
installations of exchange service facilities, the charges begin with the day on which
charges for the associated service are effective. Where additional listings are provided
other than in conjunction with the installation of exchange service facilities, the charges
begin with the day following their entry in the information records.
8.3.1.5 Discontinuance of Billing
When additional listings are included in the directory, charges may not be discontinued
until the end of the directory period unless the Customer’s service is discontinued,
(except as shown in (1) below), the listed party or concern vacates the Customer’s
premises or subscribes to service of the same class as furnished to the Customer, or in
the case of a guest listing, the listed party either vacates the Customer’s premises or
becomes a subscriber to residence service in their own name in the same exchange.
a) Charges for additional listings ordered removed from the directory, by Customers
requiring caption listing rearrangements, may be discontinued at any time when
the orders are completed.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 286 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services (Cont’d)
8.3.1 Regulations (Cont’d)
8.3.1.6 Responsibility of Customer
The Customer assumes full responsibility concerning the right to use any name or
address in a directory listing and agrees to hold the Company free and harmless of and
from any claims, loss, damage or liability which may result from the use of such listing.
The Company does not undertake to determine the legal, contractual or other right to the
use of a name or address to be listed in a telephone directory. The Customer shall notify
the Company of any change of non-service address in writing.
8.3.1.7 Non-Published Service
a) Primary service listing number will be nonpublished at the specific request of
the applicant or Customer. The Customer name, address and telephone number
will not be listed in any telephone directory, street address directory or in the
directory assistance records available to the general public except that the
number may be included in reference listings. This information, as well as call
forwarding information from such unlisted telephone numbers, shall be
released by the Company in response to legal process or to certain authorized
governmental agencies provided the requesting agency complies with
California regulations established for the release of non-published information.
b) Non-Published service is applicable for a minimum period of one month.
c) Incoming calls to non-published service will be completed only when the
calling party places the call by telephone number.
d) Interexchange Receiving Service furnished in connection with non-published
service may be published.
e) Non-Published service furnished in connection with semipublic telephone
service will be treated the same as other individual line services.
f) This document shall not prohibit the disclosure of non-published, non-listed
telephone numbers of Public Safety Answering Points (PSAPs) to certified
Competitive Local Carriers (CLCs), upon request, for the purpose of providing
emergency operator services. The Company shall have no liability for the
accuracy of such numbers.
The rate for nonpublished service does not apply to:
-- Additional lines or trunks arranged for hunting service where the pilot
number of a group of lines or trunks is published.
-- Additional lines furnished under a billed telephone number for which
there exists a paid, non-published service.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 287 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services (Cont’d)
8.3.1 Regulations (Cont’d)
8.3.1.8 Directory Assistance Listing Service
a) Directory Assistance Listings are Customer primary/additional listing(s)
available only through Directory Assistance. These listings will not appear in
the alphabetical (white) section of a telephone directory or street address
directory.
b) Directory Assistance Listing service is applicable for a minimum period of one
month.
c) Foreign Exchange Service and Remote Call Forwarding, furnished in
connection with Directory Assistance Listing service, may be published in
both directory assistance records in which the number is purchased.
d) The address shall be that of a premises on which any portion of the Customer’s
exchange service is located, except:
-- The address may be omitted on request of the Customer.
-- The Customer may not substitute the address.
e) Directory Assistance Listing service will be offered to the 976 IAS Customer.
f) Directory Assistance Listing service does not apply to the following:
-- Mobile Telephone Service, Wide Area Telecommunications Service,
Toll Station Service, Toll Service B Station Service and Interexchange
Receiving Service.
-- Other separate service furnished to the same Customer of the same
directory area, of the same class (business or residence) located on the same
premises as any portion (on or off-premises) of a published service.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 288 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services (Cont’d)
8.3.2 Business Service Listings
8.3.2.1 Business Service Primary Listings (Including Joint User Service Listings)
Business service primary listings shall consist of a name, designation, address and
telephone number in accordance with the following:
a) Name1
The name must be the name under which the Customer or joint user is
conducting business and may be either the name or an individual, firm,
company, corporation or association. Listings in an individual’s name may
include professional titles, abbreviations indicating degrees of profession or
scholarship, or abbreviations indicating affiliation with a business or
professional group, organization, or association. A fictitious name may be used
when the Customer’s or joint user’s business is conducted under that name.
b) Designation
A designation descriptive of the business or profession may be included in the
listing only if the name does not indicate the nature of the business.
8.3.2.2 Address
The address shall be that of a premises on which any portion of the Customer’s
exchange service is located, except:
-- The Customer or joint user may substitute an obvious mailing address within
the same local service area at no additional charge or substitute an obvious
mailing address outside of the local service area provided such address is
followed by the name of the community, city or exchange name in which such
address is located. The rates for lines of information shall apply to this
arrangement.
-- The address may be omitted where the Customer does not conduct business
with the public at their address.
-- The address where the exchange service is located may be omitted and another
legitimate address where the Customer or joint user can be found or
communicated with may be furnished. To protect the directory user against
being misled directly or by inference, such address will be preceded by a
descriptive term such as office, warehouse or shop. In addition, such address
will be followed by the name of the community, city or exchange name in
which that address is located wherever different than the normal community
designation of the listed number. The rate for lines of information apply to this
arrangement.
-- Where the type of business generally involves the removal of
appliances, furniture or other articles of value from the owner’s premises, the
address at which the telephone service is rendered must be included in a
business listing.
1 Acceptable titles are those by which a person is commonly addressed or recognized by the general
public.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 289 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services (Cont’d)
8.3.2. Business Service Listings (Cont’d)
8.3.2.2 Address (Cont’d)
-- Joint user listings shall bear the address at which joint user service is rendered,
except, the address may be omitted where the joint users do not conduct
business with the public at their address.
8.3.2.3 Telephone Number
The listed telephone number shall be that assigned to the telephone service. Joint user
listings shall bear the same telephone number as the listed service of the Customer at the
address where joint user service is rendered, except:
-- Where a Customer is furnished separate lines or trunks or groups of lines or
trunks, joint user listings may contain the telephone numbers of the separate
lines or trunks or of the groups of lines or trunks.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 290 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services (Cont’d)
8.3.2. Business Service Listings (Cont’d)
8.3.2.4 Alphabetical Section Business Service Additional Listings
Business service additional listings shall consist of a name, designation, address and
telephone number in accordance with the following:
a) Name
The name may be that of:
-- An individual engaged in a business or profession;
-- An employee, officer or member of a firm, company, corporation or
association;
-- A branch, department or division of the same business;
-- Another individual, firm, company, corporation or association represented by
the Customer when the use of the name to be listed is authorized by the owner
of the name or,
-- A fictitious name by which the Customer or joint user is known or desires to be
known.
-- Listings to secure preferential publicity or position by the use of a brand name
or by other means are not accepted unless the Customer or joint user actually
conducts business under the name to be listed.
-- Additional listings may include a reference to the name shown in a primary,
additional or joint user service listing.
Customers to business service in their residence may for the residence additional listing
rate, arrange for a residence additional listing in the name of an individual residing in
the residence.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 291 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services (Cont’d)
8.3.2. Business Service Listings (Cont’d)
8.3.2.4 Alphabetical Section Business Service Additional Listings (Cont’d)
A Customer to business service may for the residence additional listing rate, arrange for
a residence additional listing in the name of a member of the firm, company,
corporation, association or an employee thereof, residing on the premises of the
Customer.
A school, college or university which subscribes to Centrex Service may, for the
residence additional listing rate, arrange for a residence additional listing in the name of
a student, faculty member or other employee residing in living quarters which are owned
or leased and operated by the school, college or university.
b) Designation
The same designation may be included as that used in the primary listing or
descriptive designation of the business connection.
c) Address
The address shall be the same as the primary listing, except:
-- Where a building has more than one address, an additional listing may
bear any one of such addresses.
-- The Customer or joint user may substitute an obvious mailing address
within the same local service area at no additional charge, or substitute
an obvious mailing address outside of the local service area provided
such address is followed by the name of the community, city or
exchange name in which such address is located. The rates for lines
of information shall apply to this arrangement.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 292 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services (Cont’d)
8.3.2. Business Service Listings (Cont’d)
8.3.2.4 Alphabetical Section Business Service Additional Listings (Cont’d)
c) Address (Cont’d)
Listings may show the address at which any portion of the Customer’s
exchange service is located.
The address may be omitted where the Customers or joint users do not conduct
business with the public at their address.
The address where the exchange service is located may be omitted and another
legitimate address where the Customer or join user can be found or
communicated with may be furnished. To protect the directory user against
being misled directly or by inference, such an address will be preceded by a
descriptive term such as office, warehouse or shop. In addition, such address
will be followed by the name of the community, city or exchange name in
which that address is located wherever different than the normal community
designation of the listed number. The rate for lines of information apply to this
arrangement.
Where the type of business generally involves the removal of appliances,
furniture or other articles of value from the owners’ premises, the address at
which the telephone service is rendered must be included in a business listing.
The address may be omitted from listings of night service telephone numbers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 293 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services (Cont’d)
8.3.2. Business Service Listings (Cont’d)
8.3.2.4 Alphabetical Section Business Service Additional Listings (Cont’d)
d) Telephone Number
Business additional listings shall bear the same telephone number as the
primary listing, except;
-- Where a Customer is furnished separate lines or trunks or groups of
lines or trunks, additional listings may contain the telephone numbers
of the separate lines or trunks or of the groups of lines or trunks.
-- Where a Customer desires listings for use after business hours, the
telephone number may be that of an off-group trunk associated
therewith or a night terminal.
-- Where a Customer to mechanized switching system service so desires,
the telephone number may be that assigned to a mechanized switching
system station.
-- Where a Customer to Airport Intercommunicating Service
mechanized station service so desires, the telephone number may be
that assigned to a mechanized station.
-- Where a customer to Centrex service or Centrex Truck Line Service
for the United States Departments of the Army, Navy and Air Force
so desires, the telephone number may be that assigned to a Centrex
system station.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 294 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services (Cont’d)
8.3.2. Business Service Listings (Cont’d)
8.3.2.5 Business Service Caption Listings
Business listings may be arranged under a caption when it appears that the employment
of that caption will facilitate the use of the directory.
a) Branches, departments, divisions and individuals of a Customer’s business may
be listed under a caption, provided that such listings show either addresses or
telephone numbers differing from the caption or from one another where the
caption shows no address or telephone number. The address may be omitted
from such listings if the Customer does not conduct business with the public at
the address at which the service is furnished and where such listing is furnished
under a caption, provided the caption includes other listings where addresses
are shown.
b) Where several Customers or joint users operate together as a business group
under one name, that name may be shown as a caption with listings of the
Customers or joint users thereunder.
c) Listings may be indented under a caption or subcaption at no additional charge
when in the judgement of the Company, the captions will facilitate the use of
the service.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 295 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: October 10, 2014
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services (Cont’d)
8.3.2. Business Service Listings (Cont’d)
8.3.2.6 Duplicate Listings
Customers may arrange for additional listings, similar to the primary listing, at the
additional listing rate. Listings may include abbreviated names, names which are
commonly spelled several ways, rearrangements of names and nicknames by which the
Customer is commonly known. All names will be included in their proper alphabetical
order. If the above additional listing does not readily identify the Customer, it shall be
necessary to include a line of information stating Asame as@ or Asee@ and a reference
to the name contained in the primary listing at the lines of information rate. Listings
will not be accepted for the purpose of securing preferential publicity or position.
-- Business Customers who have listings arranged under a caption and desire a
duplicate listing with lines of information referring to the caption listing may
arrange to have the address and telephone number omitted from such duplicate
listing.
8.3.2.7 Foreign Listings – (Listings in Different Directories)
Foreign listings are listings that appear in a directory other than the directory in which
local service is furnished. Additional listings acceptable to the Company may be
arranged for, to show a Customer’s business or residence listing in a different
alphabetical section of the same directory or in a separate directory.
Foreign Listings :
Recurring
PacBell Regions $7.00
Verizon Regions $5.00
Surewest Regions $5.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 296 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services (Cont’d)
8.3.2. Business Service Listings (Cont’d)
8.3.2.8 Reference Listings
Reference listings acceptable to the Company may be arranged for at the rate shown in
the schedule to include additional telephone numbers to be called in the event there is
no answer from the Customer’s station.
- The reference listing telephone number may be the telephone number of a
service of the same Customer or of a service of another Customer.
8.3.2.9 Lines of Information
Lines of information acceptable to the Company may be arranged for at the rate shown
in the schedule to appear in addition to a regular listing for the purpose of facilitating
the use of the service.
Customers may, for the reference listings and lines of information rates arrange to
include informational lines with a listing of the telephone number of a service of the
same Customer or of another Customer.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 297 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services (Cont’d)
8.3.2. Business Service Listings (Cont’d)
8.3.2.10 Primary Service Listings
a) Service in Normal Exchange
Customers are entitled to one listing in the alphabetical (white) section for the
primary services listed as follows without additional charge:
(1) Each individual line or party line primary station.
(2) Each answering line service.
(3) Each joint user service.
(4) Each cord-operated telephone answering system.
(5) Each automatic call distributing services, not operated as auxiliary to
a private branch exchange.
(6) Each separate interexchange receiving service:
(a) Exchange in which the service is subscribed for.
(b) Exchange in which the Customer’s primary service is
located.
One listing identifying all services in a group will be given
for each separate group of services having the same prefix
and call number where groups of services are furnished a
Customer.
(7) Each airport intercommunicating mechanized station system.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 298 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: October 10, 2014
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.3 Directory Listing Services (Cont’d)
8.3.3 Business Directory Listing Rates
PacBell Verizon Surewest
Monthly Recurring: Regions Regions Regions
Additional Listing
(each business listing) $ 7.00 $5.00 $5.00
Reference to Service of Same Customer
(each listing) $7.00 $5.00 $5.00
Reference to Service of Another Customer
(each listing) $7.00 $ 5.00 $5.00
Lines of Information
- other information in addition to a listing, each line: $ 1.75 $ 1.75 $1.75
Non-Published Service -Private Number
(each service) $6.00 $6.00 $6.00
Directory Assistance Listing Service -
Semi-Private Number, Non-Listed (each listing) $5.00 $5.00 $5.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 299 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.4 Local Operator Services
8.4.1 Directory Assistance
A Customer may obtain assistance, for a charge, in determining a telephone number by dialing
Directory Assistance Service. Customers are charged on a per call basis per billing period after
the monthly allotment provided in this Section has been used.
Rates apply to calls originating in California that are placed to appropriate telephone numbers
associated with the provision of directory assistance service for California.
A call to directory assistance is considered completed whether or not the numbers requested are
available from directory assistance records, or the information requested is normally provided
by directory assistance.
Local Directory Assistance - Local Directory Assistance is a service where customers may
request listing information for areas within their LATA or home NPA.
National Directory Assistance - National Directory Assistance is a service where customers may
request listing information for areas outside their LATA or home NPA.
Directly Dialed Calls to Directory Assistance
8.4.1.1 Allowance for Local Directory Assistance
The following services have an allowance of direct dialed calls per month to Directory
Assistance, at no charge:
Call Allowance
Business Service:
Individual line service, each line 0
PBX Service
(each seven-digit working telephone number) 0
8.4.1.2 Allowance for National Directory Assistance -
There are no call allowances for National Directory Assistance.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 300 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.4 Local Operator Services (Cont’d)
8.4.1 Directory Assistance (Cont’d)
Directory Dialed Calls to Directory Assistance (Cont’d)
8.4.1.3 Directory Assistance Calls
A flat charge will apply per requested number (Requested Number Charge).
PacBell Verizon
Per Call Charge: Region Region
Local:
Each call exceeding the Call Allowance $2.25 $2.25
National:
Each call $2.25 $2.25
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 301 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.4 Local Operator Services (Cont’d)
8.4.2 Operator Call Completion
Operator Call Completion is available upon request with charges as provided in this Section.
Application of Rates and Charges for Call Completion Services
The charge for Operator Call Completion is in addition to the applicable direct dialed or
operator assisted directory assistance service rates, local usage charges, collect and bill to third
number incremental charges. The charge for Operator Call Completion applies for each call
dialed and completed for the Customer except when the calling party is identified as being
handicapped and unable to dial the call because of the handicap.
Operator Assisted Surcharges for Call Completion Services
The following surcharges will be applied on a per call basis:
PacBell Region: Rate
Per Call
Third Number Billing $ 1.20
Collect Calling $ 1.20
Person to Person $ 4.40
Station to Station $ 3.25
Verizon Region: Rate
Per Call
Third Number Billing $ 1.05 (I)
Collect Calling $ 1.05 (I)
Person to Person $ 3.25 (I)
Station to Station $ 1.05 (I)
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 302 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.4 Local Operator Services (Cont’d)
8.4.3 Busy Verification and Interrupt Service
Busy Verification/Interrupt Service - Where facilities and operating conditions permit, the
Utility’s Toll Operators may verify a busy line condition and/or interrupt a conversation in
progress at the calling party’s request.
For Local Operator Verification/Interrupt Service no charge will apply to the following:
8.4.3.1 When the Operator finds the called telephone line to be out of order.
8.4.3.2 To place a call to or from any public agency whose responsibility it is to provide or
render emergency aid.
Busy Verification and Interrupt Rates
PacBell Verizon
Rate Per Call: Regions Regions
Busy Verification Charge, each request $ 1.30 $ 0.55
Interrupt Charge, each request $ 1.35 $ 1.10
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 303 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.4 Local Operator Services (Cont’d)
8.4.4 Local Operator Referral Services
Non-Published Number B Upon request of an urgent or emergency nature, the Utility Operator
will arrange to attempt to reach the requested non-published number subscriber with the calling
party’s name and number. The non-published subscriber may agree to call back, or the calling
party will be contacted by the Utility and informed the non-published subscriber is unwilling to
call back or is unavailable.
The charge to the requesting party per request is applied to the following:
1) The non-published number search, contacting the non-published subscriber and the
report back to the calling party when the non-published subscriber refuses to contact the
requesting party; or
2) The non-published number search and contacting the non-published subscriber when the
non-published subscriber does not refuse to contact the requesting party.
For a charge to apply, each task listed under either item preceding must be completed by the
Utility.
No charge will apply to the following:
1) The non-published subscriber cannot be reached by the Utility after three (3) attempts.
2) When the non-published subscriber refuses to contact the requesting party and the
Utility fails to report back to the requesting party.
The operator will notify the requesting party of the applicable charges at the time such a request
is made.
PacBell Verizon
Per Request: Region Region
Non-Published Number Report $2.50 -
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 304 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.4 Local Operator Services (Cont’d)
8.4.4 Local Operator Referral Services (Cont’d)
Intercept Services:
Intercept Service provides a recorded announcement that states the line number status
and a referral number, if available, for calls placed to a disconnected or changed business line
number.
Intercept Service is subject to the availability of facilities.
Basic Intercept Service is provided free of charge to business customers for primary and DID
numbers upon request for a minimum of 90 days. A charge applies per month per number for
Extended Intercept Service in which a request is made for intercept service beyond the initial
free time period. The service will be available for a maximum of nine months following the
initial free period or Basic Intercept Service.
The charge for this service is billed in advance as a one time charge on the final invoice for
that number, and is based upon the length of time service is requested.
PacBell Verizon
Monthly Charge: Region Region
Basic Intercept Service N/C N/C
Extended Intercept Service, per number referred $10.00 $10.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 305 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.5 Toll Free 8XX1 Service
Description B Toll free 8XX Service provides the Customer with a telephone number within the toll free
8XX NPAs, enabling the Customer or User to receive incoming calls to that number which originate
from any station on the public switched telecommunications network within the State of California. All
charges for incoming toll free 8XX calls are billed to the Customer. Toll free 8XX Service calls may be
received over:
8.5.1 Company-Provided Access Services
The Customer must designate one or more channels on a digital, dedicated access facility, for use
in conjunction with the Company’s toll free 8XX Service, prior to commencement of service.
Service provided in this manner is Dedicated toll free 8XX; or
8.5.2 Company Provided Exchange Access Lines
B Exchange Access Lines provided to the Customer by the Company can be pre-subscribed by
the Customer to the Company’s Switched toll free 8XX Service.
General B The toll free 8XX Service arrangement is an inward calling switched service which permits a
call to be completed at the Customer’s location without charge to the calling party. Access to the service
is gained by an end user dialing a 10 digit telephone number (e.g., 800+NXX-XXXX) which will
terminate at the Customer’s location. The usage is billed on a flat rated basis. Toll free 8XX Service
calls are billed in six (6) second increments, with an initial billing period of eighteen (18) seconds per
call. A MATR of 30 seconds per call applies during the billing period, which if adjusted, will be billed as
a nonrecurring charge. In addition, there is a nonrecurring and monthly recurring toll free 8XX Service
number charge, which will be applied either on a Aper toll free 8XX number@ basis for shared access or
on a Aper routing arrangement@ basis for dedicated access. Two types of toll free 8XX Services are
offered by the Company.
1 Toll free codes are 800, 888 and 877.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 306 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.5 Toll Free 8XX Service (Cont’d)
Switched Toll Free 8XX calls are originated via shared-use facilities and are terminated via the
Customer’s LEC-provided local exchange access line.
Dedicated Toll Free 8XX calls are originated via shared use facilities and are terminated via dedicated
access facilities connecting the Customer’s premises and the Company’s switch site serving the
Customer’s location. This service is offered to the extent that facilities are available and where the
Company and the Customer jointly arrange for the establishment of dedicated access facilities connecting
the Customer’s trunk-compatible PBX or other suitable equipment to the Company’s switch site POP.
The Customer shall be responsible for all costs and charges associated with the dedicated access
facilities.
8.5.1 Toll Free 8XX Service Rates
The following Dedicated Rates apply:
Monthly Recurring Non-recurring
Toll Free Line Charge – PacBell Region
(per routing arrangement)
$ 50.00 $ 40.00
Toll Free Line Charge – Verizon Region
(per routing arrangement)
- -
Minute of Use
IntraLATA/Intrastate – PacBell Region $ 0.0600 -
IntraLATA/Intrastate – Verizon Region - -
The following Switched Rates apply:
Monthly Recurring Non-recurring
Switched Toll Free Line Charge- PacBell
(per 8XX number)
$ 5.00 $ 10.00
Switched Toll Free Line Charge- Verizon
(per 8XX number)
$ 5.00 $ 10.00
Minute of Use
IntraLATA/Intrastate – PacBell Region $ 0.0750
IntraLATA/Intrastate – Verizon Region $ 0.0750
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 307 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.6 Blocking Service
Blocking service is a feature that permits Customers to restrict access from their telephone line to various
discretionary services. The following blocking options are available to Customers:
8.6.1 900 and 976 Blocking - Allows the subscriber to block all calls beginning with the 900 and 976
prefixes (i.e. 900-XXX-XXXX) from being placed.
1. The Company shall provide blocking, where technically feasible, at no charge on a
one-time basis to all telephone subscribers.
2. The Company may charge a nonrecurring fee for each subsequent request for blocking
or unblocking pay-per-call service.
3. A subscriber who transfers service to a new location and is served by the same local
exchange carrier shall be able to maintain blocking of pay-per-call service without any
additional charge to establish blocking at the new location.
4. Requests by subscribers to remove pay-per-call blocking must be in writing to the
Company.
8.6.2 Involuntary Blocking of 900 and 976 Numbers - Involuntary blocking of 900 and 976 numbers
may be implemented by the telephone company for failure to pay legitimate charges.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 308 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.6 Blocking Service (Cont’d)
8.6.3 Toll Blocking - Toll Blocking will prohibit the completion of billable toll calls. Customers will
continue to be able to complete the following types of calls: 411 (directory assistance), 611
(repair), 911 (emergency service) and 800 calls. Attempts to complete billable calls will be
blocked. Customers subscribing to Toll Blocking will have the option of placing toll calls using
the Utility’s or IEC’s calling card, if calls are placed from lines that are not equipped with Toll
Blocking. Customers subscribing to Toll Blocking will also have the option of accepting or
rejecting collect and third number billed calls.
8.6.4 10XXX Selective Blocking - Where local facilities and operating conditions permit, PBX trunk
lines that terminate on TOPS may be arranged to restrict 10XXX+1 and 10XXX+011+calls.
Such arrangement is offered on a limited basis by specific systems within geographical areas.
10XXX Selective Blocking will block calls in one of the following ways:
Full Blocking - Block all 1+, 011+, 10XXX+1+, 011+
Split Blocking - Block 10XXX+1+, 10XXX+011+
8.6.5 Regulations
1. The Company will not be liable for any charge incurred when any long distance carrier
or alternative operator service provider accepts third number billed or collect calls.
2. Blocking Service is available where equipment and facilities permit.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 309 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.6 Blocking Service (Cont’d)
8.6.6 Rates and Charges
The following rates and charges are in addition to all other applicable rates and charges for the
facilities furnished.
PacBell Regions Verizon Regions
Non- Monthly Non- Monthly
Recurring Recurring Recurring Recurring
900 and 976 Blocking (per Line/Trunk)
(customer initiated) N/C N/C 15.00 N/C
Toll Blocking (single line and multi-line) $2.00 N/C $0.00 $ 3.00
900/976 Blocking (company initiated) N/C N/C N/C N/C
Full Blocking N/C N/C N/C (N) N/C
Split Blocking N/C N/C N/C N/C
Billed number screening
Option A N/C N/C N/C N/C
Option B N/C N/C N/C N/C
Option C N/C N/C N/C
1+ blocking N/C N/C N/C N/C
International Block - - N/C N/C
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 310 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.7 Reserved for Future Use
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 311 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.7 Reserved for Future Use
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 312 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.8 Uni-Rate IntraLATA Long Distance Service
Description - Uni-Rate Long Distance Service (ULD) is a communications service which is available for
use by the Customer twenty-four (24) hours a day. The Customer may originate ULD from locations
served by the Company and may terminate in all locations within the state but inside of the LATA from
which the call is placed.
Variations - The service is offered in two variations depending on the method that the Customer
employs to gain access to the Company’s network for use of the service:
Dedicated Access - Dedicated Access is offered to the extent that facilities are available in those cases
where the company and the customer jointly arrange for the establishment of dedicated access T1
facilities connecting the customer’s trunk-compatible PBX or other suitable equipment to the company’s
POP. The customer shall be responsible for all costs and charges associated with the dedicated access
facilities. Calls will be billed in six (6) second increments with an initial billing period of eighteen (18)
seconds.
Switched Access B Company provided exchange access line. Exchange access lines provided to the
customer by the company can be pre-subscribed by the customer to the company’s switched long
distance services. Calls will be billed in one (1) second increments with an initial billing period of
eighteen (18) seconds.
Rate Period Definitions -
Rate Period Definitions
From
To But Not Including
Days
Day
8:00 AM
5:00 PM
Mon-Friday
Evening
5:00 PM
11:00 PM
Mon-Friday
Night, Weekend and
holidays
11:00 PM
8:00 AM
Mon-Friday
All hours
Saturday, Sunday and Holidays
Holidays: Christmas Day (December 25th), New Year’s Day (January 1st), Independence Day
(July 4th), Labor Day (1st Monday in September), Thanksgiving Day (4th Thursday in
November), President’s Day (3rd Monday in February)
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 313 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.8 Uni-Rate IntraLATA Long Distance Service (Cont’d)
8.8.1 Uni-Rate IntraLATA Long Distance Rates (Grandfathered)*
Switched IntraLATA (per minute) $0.1188
The following volume discounts apply to intraLATA long distance rates for each monthly billing
cycle and are calculated separately.
Monthly Plan
$0.00 to $149.99 0%
$150.00 to $899.99 20%
$900.00 to $1,799.99 25%
$1,800.00+ 30%
One Year Term
$0.00 to $99.99 0%
$100.00 to $149.99 5%
$150.00 to $899.99 30%
$900.00 to $1,799.99 35%
$1,800.00+ 40%
Two Year Term
$0.00 to $99.99 0%
$100.00 to $149.99 15%
$150.00 to $899.99 40%
$900.00 to $1,799.99 45%
$1,800.00+ 50%
Dedicated IntraLATA (per minute) $0.0660
*Plan is offered to current subscribers only.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 314 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.8 Uni-Rate IntraLATA Long Distance Service (Cont’d)
8.8.2 Standard IntraLATA Toll Plan*
The new Standard IntraLATA toll plan is available to all Allegiance customers who choose
Allegiance as their primary IntraLATA toll carrier. The product is measured by mileage and is
time of day sensitive. All calls are billed in 60-second increments with a 60 second per call
minimum. The Standard Local 1, Local 2 and Zone 3 rates apply. A 15% retroactive volume
discount applies only to IntraLATA usage in excess of $15.00. There are no long term contracts
or volume commitments associated with this calling plan.
1st Minute
Additional
Minutes Day Rate
20
$0.08899
$0.05467
40
$0.10626
$0.08899
70
$0.11484
$0.09768
999
$0.11484
$0.10626
Evening Rate
20
$0.07128
$0.04378
40
$0.08492
$0.07128
70
$0.09185
$0.07810
999
$0.09185
$0.08492
Night, Weekend, and Holidays Rate
20
$0.05346
$0.03278
40
$0.06369
$0.09460
70
$0.06853
$0.05863
999
$0.06886
$0.06369
Retroactive Volume Discounts
IntraLATA Usage Contributory and Eligible
Only
Monthly
Usage
Discount
$0.00 to
$15.00
0%
(only applies to amount over $15)
$15.01+
15%
* Not available in Verizon Regions.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 315 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.8 Uni-Rate IntraLATA Long Distance Service (Cont’d)
8.8.3 Allegiance 5, 10, 25 Optional IntraLATA Toll Calling Plans*
The Allegiance 5, Allegiance 10, and Allegiance 25 optional Flat Rate and IntraLATA toll plans
are available to all Allegiance customers who choose Allegiance as their primary IntraLATA toll
carrier. Standard Local 1, Local 2 and Zone 3 usage rates apply to these optional plans. Each
plan requires a minimum monthly billing of IntraLATA usage according to the plan chosen.
These options are available only to 1- and 2- year term customers. IntraLATA usage is billed in
6 second increments with a 30 second per call minimum. Allegiance 5, 10, and 25 are billed
based on service location levels.
Allegiance 5
Minimum Monthly Billed Usage
$5.00
One Year Plan
Flat Rate
$0.0670
Two Year Plan
Flat Rate
$0.0737
Allegiance 10
Minimum Monthly Billed Usage
$10.00
One Year Plan
Flat Rate
$0.0650
Two Year Plan
Flat Rate
$0.0671
Allegiance 25
Minimum Monthly Billed Usage
$25.00 One Year Plan
Flat Rate
$0.0630
Two Year Plan
Flat Rate
$0.0649
* Not available in Verizon Regions
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 316 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.8 Uni-Rate IntraLATA Long Distance Service (Cont’d)
8.8.4 Allegiance Plus Optional Zone 3 and IntraLATA Toll Calling Plan *
The Allegiance Plus Optional Zone 3 and IntraLATA Toll Plan is available to all customers who
choose Allegiance as their primary IntraLATA toll carrier. Allegiance Plus is an optional flat
rate calling plan for Zone 3 and IntraLATA usage. The Standard Local 1 and Local 2 usage rates
apply. Zone 3 and IntraLATA usage are billed in 1 second increments with an 18 second per call
minimum. A monthly service charge applies to all month-to-month customers. While 1 and 2
year term customers are required to bill a minimum monthly usage. Retroactive volume
discounts apply and vary by term commitment. Only Zone 3 and IntraLATA usage are
contributory and eligible for volume discounts. Allegiance Plus is billed on an account level
basis.
* Not Available in Verizon Regions
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 317 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.8 Uni-Rate IntraLATA Long Distance Service (Cont’d)
8.8.4 Allegiance Plus Optional Zone 3 and IntraLATA Toll Calling Plan (Cont’d)*
Monthly Service Charge1
$10.00
Monthly Minimum Billed C&E Usage Charge2
$100.00
Zone 3 - (Flat Hourly Rate $3.24)
$0.0540 IntraLATA Toll - (Flat Hourly Rate $6.48)
$0.1188
Retroactive Volume Discounts
Month to Month:
$0.00 - $149.99
0%
$150.00 - $899.99
20%
$900.00 - $1,799.00
25%
$1,800.00 +
30%
One Year Term:
$0.00 - $99.99
0%
$100.00 - $149.99
39.8%
$150.00 - $899.99
41.7%
$900.00 - $1,799.99
43.5%
$1,800.00 +
44.4%
Two Year Term:
$0.00 - $99.99
0%
$100.00 - $149.99
43.5%
$150.00 - $899.99
47.2%
$900.00 - $1,799.99
50.9%
$1,800.00 +
53.7%
1Monthly service charge applies to month to month customers only. 2Monthly Minimum Billed Usage Charge applies to one- and two-year term customers only.
* Not available in Verizon Regions
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 318 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
8. BUSINESS SERVICES DESCRIPTIONS AND RATES (Cont’d)
8.8 Uni-Rate IntraLATA Long Distance Service (Cont’d)
8.8.5 Allegiance Flat Rate Optional Calling Plan *
The Allegiance Flat Rate calling plan is available to all Allegiance customers who choose
Allegiance as their primary IntraLATA toll carrier. Allegiance Flat Rate is an optional flat rate
calling plan for Local 1, Local 2, Zone 3, and IntraLATA usage. Five options are available based
on term agreement and minimum monthly billed usage. Local 1 and Local 2 usage are billed in
60 second increments and Zone 3 and IntraLATA usage are billed in 1 second increments with an
18 second per call minimum. Caller ID, Three-Way Calling, Call Forwarding Variable, and
Remote Access to Call Forwarding are optional custom calling features provided on each line, as
desired, at no charge. Allegiance Flat Rate is billed on an account level basis.
Monthly
Minimum
Billing
Price per
Minute
over Plan
Term Agreement
Account/Customer Level Option
Local, Zone 3 and LATA
Option A
1 Year
$54.00
$.0540 Option B
1 Year
$96.00
$.0480
Option C
2 Year
$48.00
$.0480 Option D
2 Year
$84.00
$.0420
Option E
2 Year
$144.00
$.0360 Billing Increments:
Local 1 - 60/60
Local 2 - 60/60
Zone 3 - 18/1
LATA - 18/1
Custom Calling Features
Call ID
Three Way Calling
Call Forwarding Variable (CFV)
Remote Access to CFV
* Not Available in Verizon Regions
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 319 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
9. MISCELLANEOUS CHARGES
9.1 Universal Service Fund Contribution Charge
Customers will be assessed a monthly federal Universal Service Fund Contribution charge on all
telecommunications services to cover the cost of contributions that the Company is required to make
under the Telecommunications Act of 1996 to the Federal Universal Service Fund.
Services provided pursuant to this document are subject to a monthly Universal Service Fund
Contribution charge, which is equal to 0.75% (0.0075) of the Customer’s total intrastate charges. This
charge applies on a monthly basis to all customer monthly bills.
9.2 Public Telephone Surcharge
In order to recover the Company’s expenses to comply with the FCC’s pay telephone compensation plan
effective on October 7, 1997 (FCC 97-371), an undiscountable per call charge is applicable to all
intrastate calls that originate from any pay telephone used to access Company provided services. This
surcharge, which is in addition to standard usage charges and any applicable service charges and
surcharges associated with service, applies for the use of the instrument used to access Company
provided services and is unrelated to the service accessed from the pay telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone companies,
independent companies and interexchange carriers. The Public Pay Telephone Surcharge applies to the
initial completed call and any reoriginated call (e.g., using the “#” symbol). The Public Pay Telephone
Surcharge does not apply to calls placed from pay telephones at which the Customer pays for service by
inserting coins during the progress of the call.
Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing the
usage charges for the surcharged call. In cases where proper pay telephone coding digits are not
transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be
billed on a subsequent invoice after the Company has obtained information from a carrier that the
originating station is an eligible pay telephone.
Per Call
Surcharge – PacBell Region $0.49
Surcharge – Verizon Region $0.49
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 320 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 1, 2017
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
9. MISCELLANEOUS CHARGES (Cont’d)
9.3 Reserved for Future Use
9.4 Reserved for Future Use
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 321 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
9. MISCELLANEOUS CHARGES (Cont’d)
9.5 Access Recovery Charge
The Access Recovery Charge (“ARC”) is a monthly charge designed to recover increased network costs for
access circuits used to provide Service to customers, including but not limited to increases due to FCC or
other governmental or regulatory actions or judicial determinations made in connection with incumbent
local exchange carrier charges for such circuits. XO reserves the right to add, change or delete Access
Recovery Charges upon notice to Customer. The ARC is calculated by application of a percentage to each
customer’s total monthly recurring charges (MRCs). The ARC percentage to be applied will be determined
by the customer’s total MRCs on its monthly invoice. The chart below shows the ARC percentage that will
be applied based on the MRCs.
This Access Recovery Charge will be assessed on all local exchange services.
Total MRC Charge Percentage Total MRC Charge Percentage
$0.00-100.00 16.00% $7,500.01-10,000.00 5.0%
$100.01-200.00 15.00% $10,000.01-20,000.00 4.7%
$200.01-400.00 14.00% $20,000.01-30.000.00 4.5%
$400.01-600.00 10.5% $30,000.01-40,000.00 4.3%
$600.01-800.00 9.5% $40,000.01-50,000.00 4.1%
$800.01-1000.00 8.5% $50,000.01-75,000.00 3.9%
$1,000.01-1,500.00 7.5% $75,000.01-100,000.00 3.7%
$1,500.01-2,500.00 7.0% $100,000.01-250,000.00 3.5%
$2,500.01-5,000.00 6.5% $250,000.01-500,000.00 3.4%
$5,000.01-7,500.00 5.25% $500,000.01 + 3.3%
9.6 Supplemental Change Charge
Customers will be assessed a Supplemental Change Charge when a change is requested to an installation
Service Order in progress. This non-recurring charge will be based on the total monthly recurring charges
for the Service Order and the time at which the change was requested during the order process. These
charges are outlined below:
NON-RECURRING CHARGES
Timeframe of Change Request
Monthly Recurring
Charge Range
Within 2 Business Days of
Order Acceptance
On or after 3rd Business
Day after Order
Acceptance and up to the
5th Business Day Prior to
Due Date
Within 5
Business
Days of Due
Date
Up to $500.99 $0.00 $100.00 $200.00
$501.00 to $2,000.99 $0.00 $200.00 $350.00
$2,001.00 and Up $0.00 $300.00 $500.00
Changes made to Service Orders in progress may result in a change to the order due date. If the Customer
requests to keep the original due date additional, charges may also apply as outlined in Company’s
California Terms & Conditions Document or Company’s Schedule Cal. P.U.C. No. 5-T.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 321.1 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: May 1, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
9. MISCELLANEOUS CHARGES (Cont’d)
9.7 Administrative Service Charge
The Administrative Service Charge is being applied to help recover expenses associated with
administration and system support costs associated with providing and improving quality of customer
service. The Administrative Service Charge will be applied as follows:
Per Billing Invoice
Monthly Recurring Charge $12.50
9.8 Service Extension Charge
A Service Extension Charge will be assessed when a customer requests and XO agrees to provide services
at a location beyond XO’s demarcation point. This non-recurring charge will be applied to the first and
each additional circuit as outlined below:
NON-RECURRING CHARGES
Maximum
Type of Circuit First Circuit Each Additional Circuit
Less Than or Equal to a DS1 (1.544 Mbps) $ 812.50 $ 200.00
More Than a DS1 (1.544 Mbps) and Less Than or
Equal to a DS3 (44.736 Mbps)
$ 1,375.00
$ 1,375.00
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 322 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
10. BUNDLED PACKAGES
10.1 True Business SolutionsSM – Verizon Service Area
The True Business SolutionsSM bundled package1,2 is a group of our most essential services and products with one flat rate. The package rate includes all applicable charges listed below, excluding long distance and tax. Upgrade packages are available to include additional features or incremental lines.
One Year Term Two Year Term Three Year Term
Base Package Includes $ 391.81 $ 366.75 $366.75
Three (3) lines Touch-tone Hunting Local Number Portability EUCL Unlimited Local Calls 1500 LATA Minutes Choice of one (1) feature package on one (1) line
Incremental Line Package Includes $ 141.22 $ 125.28 $125.28 One (1) line Touch-tone Hunting Local Number Portability EUCL Unlimited Local Calls 500 LATA Minutes
Feature Packages3 Standard Feature Package $ 7.00 $ 5.60 Call forwarding-variable Caller Identification number. Premium Feature Package $ 11.25 $ 9.00 Caller identification number Call forwarding-variable Three-way calling Call return Voice Mail Feature Package $ 6.88 $ 5.50 Basic voice mailbox-option 1 Call forwarding-Don’t answer Message waiting indicator Basic Package Installation Fees (Non-Recurring) $ 61.86 Incremental Line Package Installation Fees (Non-Recurring) $ 20.62 Feature Package Installation Fees (Non-Recurring) No charge
1 True Business SolutionsSM is not eligible for further discounting.
2 Allegiance Telecom must be selected as the LATA and Long Distance Service provider. 3 Feature packages are only available to True Business SolutionsSM subscribers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 323 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
10. BUNDLED PACKAGES (Cont’d) 10.1 True Business SolutionsSM – Pacific Bell (SBC) Service Area
The True Business SolutionsSM bundled package4,5 is a group of our most essential services and products with one flat rate. The package rate includes all applicable charges listed below, excluding long distance and tax. Upgrade packages are available to include additional features or incremental lines.
One Year Term Two Year Term Three Year Term
Base Package Includes $ 266.52 $250.57 $250.57
Three (3) lines Touch-tone Hunting Local Number Portability EUCL Unlimited Local Calls 1500 LATA Minutes Choice of one (1) feature package on one (1) line Incremental Line Package Includes $ 91.11 $ 75.15 $ 75.15 One (1) line Touch-tone Hunting Local Number Portability EUCL Unlimited Local Calls 500 LATA Minutes Feature Packages6 Standard Feature Package $ 5.66 $ 4.53 Call forwarding-variable Caller Identification mane and number. Premium Feature Package $ 7.40 $ 5.92 Caller identification name and number Call forwarding-variable Three-way calling Call return Voice Mail Feature Package $8.59 $6.87 Basic voice mailbox-option 1 Call forwarding-Don’t answer Message waiting indicator Basic Package Installation Fees (Non-Recurring) $ 159.18 Incremental Line Package Installation Fees (Non-Recurring) $ 53.06 Feature Package Installation Fees (Non-Recurring) No charge
4 True Business SolutionsSM is not eligible for further discounting.
5 Allegiance Telecom must be selected as the LATA and Long Distance Service provider. 6 Feature packages are only available to True Business SolutionsSM subscribers.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 324 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
10. BUNDLED PACKAGES, CONT’D
10.2 PRI Bundled Package
The PRI Bundled Package provides eligible1 customers with ISDN-PRI service at convenient packaged rates. The package price includes all charges associated with PRI service including, Local Loop, PRI Interface and 24 channels. Any optional features selected will be billed in addition to the PRI Bundled Package rate. The PRI Bundled package is not eligible for further discounts. PRI Bundled Package, Monthly Recurring $ 594.00 Verizon and Pacific Bell Service Areas
10.3 PRI Bundled Package #2
The PRI Bundled Package provides eligible customers with ISDN-PRI service at convenient packaged
rates. The package price includes all charges associated with PRI service including, Local Loop, PRI
Interface and 24 channels. Any optional features selected will be billed in addition to the PRI Bundled
Package rate. The PRI Bundled package is not eligible for further discounts.
Per Package Charges
One Year Two Year Three Year
Monthly Recurring
SBC $ 934.02 $ 873.65 $ 813.29
Verizon $ 1,206.81 $ 1,150.46 $ 1,096.12
Non-Recurring $ 480.00 $ 240.00 $ 120.00
Optional Features
Monthly Recurring
Caller ID Name & Number $ 75.00
1 Eligibility for the PRI Bundled Package includes the purchase of a full PRI (23B+D or 24B channels), a two (2)
year term agreement and a monthly revenue commitment of $500.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 325 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
10. BUNDLED PACKAGES, CONT’D
10.4 Long Distance Bucket Packages
The Long Distance Buckets are bundled packages of long distance minutes billed under one flat rate. The package rate includes all applicable charges excluding tax. The Long Distance buckets are available to all product subscribers. Customer’s may choose from five (5) different packages listed below.
True Business Long Distance Buckets (ALL SERVICE AREAS)
Incremental Charge Overage2 200 Minute Long Distance Bucket $ 10.00 $ 0.069 500 Minute Long Distance Bucket $ 23.75 $ 0.069 1500 Minute Long Distance Bucket $ 67.50 $ 0.069 2500 Minute Long Distance Bucket $ 100.00 $ 0.049
10.5 You Choose Features Package
The You Choose Feature Package is a bundled package allowing customers to select six (6) of the features listed below with one flat rate. The package rate includes all applicable charges excluding tax. The You Choose Feature Package is available to all product subscribers while True Business SolutionSM
subscribers receive this package at no additional cost.
One Year Term Two Year Term You Choose Features Package Verizon $ 11.00 $ 9.00
Pacific Bell $ 10.00 $ 8.00 Feature Options Include: Caller Identification Name and Number Remote Access to Call Forwarding Call Forwarding Variable Call Waiting/Cancel Call Return Three way Calling Speed Dial 8 Speed Dial 30 Auto Redial Call Forwarding – Busy/Don’t Answer Call Forwarding – Busy Call Forwarding – Don’t Answer
2 The overage rate is applied if the customer goes over allotted minutes and is billed in 6-second increments with
an 18 second minimum.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 326 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
10. BUNDLED PACKAGES, CONT’D 10.6 True Business Total Communications and Digital Total Communications7*
True Business Total Communications and Digital Total Communications is designed for customers who need high-speed Internet Access and have a minimum of six (6) voice channels. True Business Total Communications integrates voice and data services on a single high capacity facility. The service characteristics and capabilities of the voice services described in this Section are as described in this document for multi line business. The True Business Total Communications Base Package includes six (6) voice channels, 512K of Internet Access, unlimited local calling, 3000 minutes of IntraLATA calling, and choice of six (6) features per line from the You Choose Feature Package2. Customers may increase the number of voice channels in one-channel increments (up to a maximum of 23 total voice channels). Incremental voice lines include unlimited local calling, 500 minutes of IntraLATA calling, and choice of six (6) features per line from the You Choose Feature Package8. The data speed may be increased in 64K increments. The charges for voice lines are inclusive of appropriate End User Common Line (EUCL), Local Number Portability (LNP), Primary Interexchange Carrier Charges (PICC), Hunting, and Touch Tone charges. Customers must sign a minimum (1) year term agreement for True Business Total Communications. Package pricing is determined by the contract length (one-year or two-year term). Full termination liabilities are assessed for early termination of service.
Monthly Recurring Charges One Year Term Two Year Term Pacific Bell (SBC) Service Territory Voice Package Price $143.78 $ 129.20 Incremental Line Price $ 23.96 $ 21.53 Verizon Service Territory Voice Package Price $197.24 $177.80 Incremental Line Price $ 32.87 $ 29.63 Non-Recurring Charges Base Package Installation Fees $199.00 Incremental Voice Line Package Installation Fees9 $ 20.00
* As of December 31, 2006, this product will only be available to current customers at their current location.
7 True Business Total Communications and Digital Total Communications is not eligible for further discounting.
8 The You Choose Feature Package is set forth in section 11.4 of this document
9 This Non-Recurring Charge applies to Incremental Lines added to existing service.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 327 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 1, 2016
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
10. BUNDLED PACKAGES, CONT’D
10.7 True Business Total Communications and Digital Total Communications #2¹*
True Business Total Communications and Digital Total Communications is designed for customers who
need high-speed Internet Access and have a minimum of 6 voice channels. True Business Total
Communications integrates voice and data services on a single high capacity facility. The service
characteristics and capabilities of the voice services described in this Section are as described in this
document for multi line business.
The True Business Total Communications Base Package includes 6 voice channels, 512K of Internet
Access, unlimited local calling, 3000 minutes of IntraLATA calling, and choice of 6 features per line
from the You Choose Feature Package².
Customers may increase the number of voice channels in one-channel increments (up to a maximum of
23 total voice channels). Incremental voice lines include unlimited local calling, 500 minutes of
IntraLATA calling, and choice of 6 features per line from the You Choose Feature Package. The data
speed may be increased in 64K increments.
The charges for voice lines are inclusive of appropriate End User Common Line (EUCL), Local Number
Portability (LNP), Primary Interexchange Carrier Charges (PICC), Hunting, and Touch Tone charges.
Customers must sign a minimum (1) year term agreement for True Business Total Communications. Full
termination liabilities are assessed for early termination of service.
Monthly Recurring Charge One Year Two Year Three Year
SBC/Pacific Bell
Voice Package Price $ 161.60 $ 137.30 $ 129.20
Incremental Line Price $ 26.93 $ 22.88 $ 21.53
Verizon
Voice Package Price $ 218.30 $ 194.00 $ 177.80
Incremental Line Price $ 36.38 $ 32.33 $ 29.63
Non-Recurring Charges
Base Package Installation Fees $ 199.00
Incremental Voice Line Package Installation Fees ³ $ 20.00
1 True Business Total Communications and Digital Total Communications pricing is contributory but not eligible
for discount on the Independence Plan. True Business Total Communications and Digital Total Communications
pricing is not eligible for discount on the Standard Plan.
2 Please Reference Section 11.4 in this document document for the You Choose Feature Package.
3 Applies to add incremental lines to existing service.
* As of December 31, 2006, this product will only be available to current customers at their current location.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 328 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: July 27, 2012
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
10. BUNDLED PACKAGES, CONT’D
10.8 JustCom Service
JustCom Service is a bundled small business package of four exchange access lines. The product offers
local usage, intrastate and interstate outbound and toll-free long distance usage, eight custom calling
features and a directory listing for a single flat-rated price. JustCom Service is available to customers on a
month to month basis with no term or volume requirement in accordance with the terms of use specified
in 11.7.1 below.
10.8.1 Terms of Use The following restrictions apply to JustCom Service:
a. Call-center applications are prohibited, including, but not limited to, auto-dialers.
b. Non-standard (e.g., excessive) internet connections and other data are prohibited.
Services have been engineered to meet typical peak hour usage and anything beyond
such use shall be considered non-standard.
c. Any use not consistent with standard business use, as reasonably defined by the
Company, is prohibited.
Base Package Includes Monthly Recurring Charge Non-Recurring
Four (4) basic business lines $159.95 No Charge
Unlimited Local Calling
Unlimited IntraLATA Minutes
Unlimited InterLATA Minutes
Caller ID Name & Number
3-Way Calling
Call Waiting
Call Forward Variable*
Speed Dial 30
Voice Mail
Call Forward Busy*
Call Forward No Answer*
Hunting
Each Additional Line Monthly Recurring Charge Non-Recurring
$39.95 No Charge
* Hunting may be substituted for all of the Call Forwarding features.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 329 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 28, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS 11.1 Contract Tariff Option 101
11.1.1 Description: This Contract Tariff Option provides a discount on Monthly Recurring Charges (MRCs) for
customers who order any of the following newly installed services (“Subscribed Services”) in accordance
with the requirements set forth in this Contract Tariff Option 101:
Rate/Service Element Tariff Section
ISDN-PRI Service 4.5
Flat Rate Local Usage for ISDN PRI & T1 Service 4.5, 4.15.3
Small Business Basic Business Line I 4.15.1
Business Services Basic Business Line I 4.15.5
Small Business Basic Business Line II 4.15.6
Business Services Basic Business Line II 4.15.7
11.1.2 Eligibility: The customer must meet all of the following criteria in order to be eligible to receive the rates,
terms and conditions of this Contract Tariff Option 101:
A. The customer must subscribe to this Option 101 by submitting a written authorization in a manner
designated by the Company during the period from March 28, 2015 through July 31, 2015 (the
"Subscription Period");
B. The customer must order new installations of at least one of the following services listed above in
Section 11.1.1.
C. The customer must accept service on the original service date. If the customer does not accept
service on the original service date, the customer's acceptance of the service on a later date will
make the service ineligible for the discount provided under this Option 101, unless the later date
is designated by the Company.
D. The customer may not concurrently subscribe to any other contract tariff option, special service
arrangement, or Individual Case Basis (ICB) arrangement offered by the Company and available
to the customer either currently or at any time during the Service Period, which contract tariff
option, special service arrangement, or ICB provides a discount, credit or other reduction in rates
or terms based on achievement of revenue or volume targets by the customer for the services
ordered pursuant to this Option 101.
11.1.3 Service Period: The Service Period subscribed to under this Option 101 is one, two, or three years and
Company and Customer must agree on the service period prior to commencement of service. The Service
Period shall commence on the day that the newly installed service is accepted by the customer and end at the
end of the term associated with the service period subscribed to.
11.1.4 Terms and Conditions
A. Except as set forth in this Option 101, the rates, terms and conditions set forth in the sections
listed for the Subscribed Services shown in Section 11.1.1 will apply for the Subscribed Service.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 330 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 28, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.1 Contract Tariff Option 101, (Cont’d)
11.1.4 Terms and Conditions. (Cont’d)
B. The discount set forth in 11.1.5 will be applied to the products outlined in Section 11.1.1 above
in use beginning March 28, 2015 with the rates discounted as set forth in Sections 11.1.5 that is
subscribed to in this Option 101.
C. Upon completion of the applicable Service Period, the customer must choose one of the following
options:
(1) discontinue service without termination liability; or
(2) select any then offered term plan or contract tariff option for which the customer is
eligible. In the event customer does not make an election pursuant to this subsection, the
customer's subscription to the service will continue in accordance with option (2).
D. If a service subscribed to in this Option 101 is discontinued prior to the end of the selected Service
Period, termination liability applies in accordance with Section 8.1 of XO Communications LLC’s
California Terms & Conditions Product Document.
11.1.5 Rates and Charges
The following discounts will be applied during the selected Service Period of this Option 101:
A. Service
Rate/Service Element Tariff Section Discount Percentage
ISDN-PRI Service 4.5 4.3%
Flat Rate Local Usage for ISDN PRI & T1 Service 4.5, 4.15.3 4.3%
Small Business Basic Business Line I 4.15.1 4.3%
Business Services Basic Business Line I 4.15.5 4.3%
Small Business Basic Business Line II 4.15.6 4.3%
Business Services Basic Business Line II 4.15.7 4.3%
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 331 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 28, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.2 Contract Tariff Option 102
11.2.1 Description: This Contract Tariff Option provides a discount on Monthly Recurring Charges (MRCs) for
customers who order any of the following newly installed services (“Subscribed Services”) in accordance
with the requirements set forth in this Contract Tariff Option 102:
Rate/Service Element Tariff Section
ISDN-PRI Service 4.5
Flat Rate Local Usage for ISDN PRI & T1 Service 4.5, 4.15.3
Small Business Basic Business Line I 4.15.1
Business Services Basic Business Line I 4.15.5
Small Business Basic Business Line II 4.15.6
Business Services Basic Business Line II 4.15.7
11.2.2 Eligibility: The customer must meet all of the following criteria in order to be eligible to receive the rates,
terms and conditions of this Contract Tariff Option 102:
A. The customer must subscribe to this Option 102 by submitting a written authorization in a manner
designated by the Company during the period from March 28, 2015 through April 28, 2015 (the
"Subscription Period");
B. In order to be eligible for this contract, Customer’s most recent prior month’s invoice’s total
Monthly Recurring Charges must be have increased on its current invoice from its December 2014
invoice by more than three (3) percent due to an increase in its rates.
C. The customer must enter into a new one, two, or three year term contract for the discounted service
that is at least twelve months longer than the length of service remaining on their current contract for
the services being discounted.
D. The customer must accept service on the original service date. If the customer does not accept
service on the original service date, the customer's acceptance of the service on a later date will
make the service ineligible for the discount provided under this Option 102, unless the later date
is designated by the Company.
E. The customer may not concurrently subscribe to any other contract tariff option, special service
arrangement, or Individual Case Basis (ICB) arrangement offered by the Company and available
to the customer either currently or at any time during the Service Period, which contract tariff
option, special service arrangement, or ICB provides a discount, credit or other reduction in rates
or terms based on achievement of revenue or volume targets by the customer for the services
ordered pursuant to this Option 102.
11.2.3 Service Period: The Service Period for the Subscribed Services under this Option 102 is calculated as
explained in 11.2.2.C above. The Service Period shall commence on the day that the newly installed service is
accepted by the customer and end at the end of the term associated with the service period subscribed to.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 332 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 28, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.2 Contract Tariff Option 102, (Cont’d)
11.2.4 Terms and Conditions, (Cont’d)
A. Except as set forth in this Option 102, the rates, terms and conditions set forth in Sections listed
for the Subscribed Services in 11.2.1 apply for the Subscribed Services.
B. The discount set forth in 11.2.5 will be applied to the Subscribed Services in use beginning as
indicated in customer’s new service order.
C. Upon completion of the applicable Service Period, the customer must choose one of the following
options:
(1) discontinue service without termination liability; or
(2) select any then offered term plan or contract tariff option for which the customer is
eligible. In the event customer does not make an election pursuant to this subsection
11.2.4.C. the customer's subscription to the service will continue in accordance with
option (2).
D. If a service subscribed to in this Option 102 is discontinued prior to the end of the selected Service
Period, termination liability applies in accordance with Section 8.1 of XO Communications LLC’s
California Terms & Conditions Product Document.
11.2.5 Rates and Charges
The following discounts will be applied during the selected Service Period of this Option 102:
A. Service
Rate/Service Element Tariff Section Discount Percentage
ISDN-PRI Service 4.5 4.3%
Flat Rate Local Usage for ISDN PRI & T1 Service 4.5, 4.15.3 4.3%
Small Business Basic Business Line I 4.15.1 4.3%
Business Services Basic Business Line I 4.15.5 4.3%
Small Business Basic Business Line II 4.15.6 4.3%
Business Services Basic Business Line II 4.15.7 4.3%
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 333 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 28, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.3 Contract Tariff Option 103
11.3.1 Description: This Contract Tariff Option provides a discount on Monthly Recurring Charges (MRCs) for
customers who order any of the following newly installed services (“Subscribed Services”) in accordance
with the requirements set forth in this Contract Tariff Option 103:
Rate/Service Element Section
Calling Name Delivery for ISDN-PRI Service 4.5
DID Number Blocks of 20 4.15.3.D.4, 4.30.2
DID Number Blocks of 100 4.15.3.D, 4.30.2.4
Centrex Service 4.15.2
Full Digital Switched T1 Service 4.15.3.D.(2)
XOptions #5 4.18.5
XOptions #6 4.18.6
XOptions #7 4.18.7
XOptions #15 4.18.15
XOptions #16 4.18.16
Premium XOptions #5 4.19.5
Premium XOptions #6 4.19.6
Premium XOptions #7 4.19.7
Premium XOptions #15 4.19.15
Premium XOptions #16 4.18.16
Deluxe XOptions #5 4.20.5
Deluxe XOptions #6 4.20.6
Deluxe XOptions #15 4.20.12
Metra XOptions #5 4.21.5
Metra XOptions #6 4.21.6
Metra XOptions #15 4.21.12
Remote Call Forwarding, First Path 4.26
11.3.2 Eligibility: The customer must meet all of the following criteria in order to be eligible to receive the rates,
terms and conditions of this Contract Tariff Option 103:
A. The customer must subscribe to this Option 103 by submitting a written authorization in a manner
designated by the Company during the period from March 28, 2015 through July 31, 2015 (the
"Subscription Period");
B. The customer must order new installations of at least one of the following services listed above in
Section 11.3.1. The customer must accept service on the original service date. If the customer
does not accept service on the original service date, the customer's acceptance of the service on a
later date will make the service ineligible for the discount provided under this Option 103, unless
the later date is designated by the Company.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 334 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 28, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.3 Contract Tariff Option 103, (Cont’d)
11.3.2 Eligibility, (Cont’d)
C. The customer must accept service on the original service date. If the customer does not accept
service on the original service date, the customer's acceptance of the service on a later date will
make the service ineligible for the discount provided under this Option 101, unless the later date
is designated by the Company.
D. The customer may not concurrently subscribe to any other contract tariff option, special service
arrangement, or Individual Case Basis (ICB) arrangement offered by the Company and available
to the customer either currently or at any time during the Service Period, which contract tariff
option, special service arrangement, or ICB provides a discount, credit or other reduction in rates
or terms based on achievement of revenue or volume targets by the customer for the services
ordered pursuant to this Option 103.
11.3.3 Service Period: The Service Period subscribed to under this Option 103 is one, two, or three years and
Company and Customer must agree on the service period prior to commencement of service. The Service
Period shall commence on the day that the newly installed service is accepted by the customer and end at the
end of the term associated with the service period subscribed to.
11.3.4 Terms and Conditions
A. Except as set forth in this Option 103, the rates, terms and conditions set forth in the sections listed
for the Subscribed Services shown in 11.3.1 will apply for the Subscribed Service.
B. The discount set forth in 11.3.5 will be applied to the products outlined in Section 11.3.1 above in
use beginning March 28, 2015 with the rates discounted as set forth in Section 11.3.5 that is
subscribed to in this Option 103.
C. Upon completion of the applicable Service Period, the customer must choose one of the following
options:
(1) discontinue service without termination liability; or
(2) select any then offered term plan or contract tariff option for which the customer is eligible.
In the event customer does not make an election pursuant to this subsection, the customer's
subscription to the service will continue in accordance with option (2).
D. If a service subscribed to in this Option 103 is discontinued prior to the end of the selected
Service Period, termination liability applies in accordance with Section 8.1 of XO
Communications LLC’s California Terms & Conditions Product Document.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 334 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 28, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.3 Contract Tariff Option 103, (Cont’d)
11.3.5 Rates and Charges
The following discounts will be applied during the selected Service Period of this Option 103:
A. Service
Rate/Service Element Section Discount
Calling Name Delivery for ISDN-PRI Service 4.5 4.3%
DID Number Blocks of 20 4.15.3.D.4, 4.30.2 4.3%
DID Number Blocks of 100 4.15.3.D, 4.30.2.4 4.3%
Centrex Service 4.15.2 4.3%
Full Digital Switched T1 Service 4.15.3.D.(2) 4.3%
XOptions #5 4.18.5 4.3%
XOptions #6 4.18.6 4.3%
XOptions #7 4.18.7 4.3%
XOptions #15 4.18.15 4.3%
XOptions #16 4.18.16 4.3%
Premium XOptions #5 4.19.5 4.3%
Premium XOptions #6 4.19.6 4.3%
Premium XOptions #7 4.19.7 4.3%
Premium XOptions #15 4.19.15 4.3%
Premium XOptions #16 4.18.16 4.3%
Deluxe XOptions #5 4.20.5 4.3%
Deluxe XOptions #6 4.20.6 4.3%
Deluxe XOptions #15 4.20.12 4.3%
Metra XOptions #5 4.21.5 4.3%
Metra XOptions #6 4.21.6 4.3%
Metra XOptions #15 4.21.12 4.3%
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 335 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 28, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.4 Contract Tariff Option 104
11.4.1 Description: This Contract Tariff Option provides a discount on Monthly Recurring Charges (MRCs) for
customers who order any of the following newly installed services (“Subscribed Services”) in accordance
with the requirements set forth in this Contract Tariff Option 104:
Rate/Service Element Section
Calling Name Delivery for ISDN-PRI Service 4.5
DID Number Blocks of 20 4.15.3.D.4, 4.30.2
DID Number Blocks of 100 4.15.3.D, 4.30.2.4
Centrex Service 4.15.2
Full Digital Switched T1 Service 4.15.3.D.(2)
XOptions #5 4.18.5
XOptions #6 4.18.6
XOptions #7 4.18.7
XOptions #15 4.18.15
XOptions #16 4.18.16
Premium XOptions #5 4.19.5
Premium XOptions #6 4.19.6
Premium XOptions #7 4.19.7
Premium XOptions #15 4.19.15
Premium XOptions #16 4.18.16
Deluxe XOptions #5 4.20.5
Deluxe XOptions #6 4.20.6
Deluxe XOptions #15 4.20.12
Metra XOptions #5 4.21.5
Metra XOptions #6 4.21.6
Metra XOptions #15 4.21.12
Remote Call Forwarding, First Path 4.26
11.4.2 Eligibility: The customer must meet all of the following criteria in order to be eligible to receive the rates,
terms and conditions of this Contract Tariff Option 104:
A. The customer must subscribe to this Option 104 by submitting a written authorization in a manner
designated by the Company during the period from March 28, 2015 through April 28, 2015 (the
"Subscription Period");
B. In order to be eligible for this contract, Customer’s most recent prior month’s invoice’s total
Monthly Recurring Charges must be have increased on its current invoice from its December 2014
invoice by more than three (3) per cent due to an increase in its rates.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 335 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 28, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.4 Contract Tariff Option 104, (Cont’d)
11.4.2 Eligibility: (Cont’d)
C. The customer must enter into a new one, two, or three year term contract for the discounted service
that is at least twelve months longer than the length of service remaining on their current contract for
the services being discounted.
D. The customer must accept service on the original service date. If the customer does not accept
service on the original service date, the customer's acceptance of the service on a later date will
make the service ineligible for the discount provided under this Option 104, unless the later date
is designated by the Company.
E. The customer may not concurrently subscribe to any other contract tariff option, special service
arrangement, or Individual Case Basis (ICB) arrangement offered by the Company and available
to the customer either currently or at any time during the Service Period, which contract tariff
option, special service arrangement, or ICB provides a discount, credit or other reduction in rates
or terms based on achievement of revenue or volume targets by the customer for the services
ordered pursuant to this Option 104.
11.4.3 Service Period: The Service Period for the Subscribed Services under this Option 104 is calculated as
explained in 11.4.2.C above. The Service Period shall commence on the day that the newly installed service is
accepted by the customer and end at the end of the term associated with the service period subscribed to.
11.4.4 Terms and Conditions
A. Except as set forth in this Option 104, the rates, terms and conditions set forth in the Sections listed
for the Subscribed Services in 11.4.1 apply for the Subscribed Services.
B. The discount set forth in 11.4.5 will be applied to the Subscribed Services in use beginning as
indicated in customer’s new service order.
C. Upon completion of the applicable Service Period, the customer must choose one of the following
options:
(1) discontinue service without termination liability; or
(2) select any then offered term plan or contract tariff option for which the customer is
eligible. In the event customer does not make an election pursuant to this subsection
11.4.4.C. the customer's subscription to the service will continue in accordance with
option (2).
D. If a service subscribed to in this Option 104 is discontinued prior to the end of the selected Service
Period, termination liability applies in accordance with Section 8.1 of XO Communications LLC’s
California Terms & Conditions Product Document.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 336 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: March 28, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.4 Contract Tariff Option 104, (Cont’d)
11.4.5 Rates and Charges
The following discounts will be applied during the selected Service Period of this Option 104:
A. Service
Rate/Service Element Section Discount
Calling Name Delivery for ISDN-PRI Service 4.5 4.3%
DID Number Blocks of 20 4.15.3.D.4, 4.30.2 4.3%
DID Number Blocks of 100 4.15.3.D, 4.30.2.4 4.3%
Centrex Service 4.15.2 4.3%
Full Digital Switched T1 Service 4.15.3.D.(2) 4.3%
XOptions #5 4.18.5 4.3%
XOptions #6 4.18.6 4.3%
XOptions #7 4.18.7 4.3%
XOptions #15 4.18.15 4.3%
XOptions #16 4.18.16 4.3%
Premium XOptions #5 4.19.5 4.3%
Premium XOptions #6 4.19.6 4.3%
Premium XOptions #7 4.19.7 4.3%
Premium XOptions #15 4.19.15 4.3%
Premium XOptions #16 4.18.16 4.3%
Deluxe XOptions #5 4.20.5 4.3%
Deluxe XOptions #6 4.20.6 4.3%
Deluxe XOptions #15 4.20.12 4.3%
Metra XOptions #5 4.21.5 4.3%
Metra XOptions #6 4.21.6 4.3%
Metra XOptions #15 4.21.12 4.3%
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 337 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: August 12, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS 11.5 Contract Tariff Option 105
11.5.1 Description: This Contract Tariff Option provides a discount on Monthly Recurring Charges (MRCs) for
customers who order any of the following newly installed services (“Subscribed Services”) in accordance
with the requirements set forth in this Contract Tariff Option 105:
Rate/Service Element Tariff Section
ISDN-PRI Service 4.5
Flat Rate Local Usage for ISDN PRI & T1 Service 4.5, 4.15.3
Small Business Basic Business Line I 4.15.1
Business Services Basic Business Line I 4.15.5
Small Business Basic Business Line II 4.15.6
Business Services Basic Business Line II 4.15.7
11.5.2 Eligibility: The customer must meet all of the following criteria in order to be eligible to receive the rates,
terms and conditions of this Contract Tariff Option 105:
A. The customer must subscribe to this Option 105 by submitting a written authorization in a manner
designated by the Company during the period from August 12, 2015 through December 31, 2015
(the "Subscription Period");
B. The customer must order new installations of at least one of the following services listed above in
Section 11.5.1.
C. The customer must accept service on the original service date. If the customer does not accept
service on the original service date, the customer's acceptance of the service on a later date will
make the service ineligible for the discount provided under this Option 105, unless the later date
is designated by the Company.
D. The customer may not concurrently subscribe to any other contract tariff option, special service
arrangement, or Individual Case Basis (ICB) arrangement offered by the Company and available
to the customer either currently or at any time during the Service Period, which contract tariff
option, special service arrangement, or ICB provides a discount, credit or other reduction in rates
or terms based on achievement of revenue or volume targets by the customer for the services
ordered pursuant to this Option 105.
11.5.3 Service Period: The Service Period subscribed to under this Option 105 is one, two, or three years and
Company and Customer must agree on the service period prior to commencement of service. The Service
Period shall commence on the day that the newly installed service is accepted by the customer and end at the
end of the term associated with the service period subscribed to.
11.5.4 Terms and Conditions
A. Except as set forth in this Option 105, the rates, terms and conditions set forth in the sections
listed for the Subscribed Services shown in Section 11.5.1 will apply for the Subscribed Service.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 338 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: August 12, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.5 Contract Tariff Option 105, (Cont’d)
11.5.4 Terms and Conditions. (Cont’d)
B. The discount set forth in 11.5.5 will be applied to the products outlined in Section 11.5.1 above
in use beginning July 13, 2015 with the rates discounted as set forth in Sections 11.5.5 that is
subscribed to in this Option 105.
C. Upon completion of the applicable Service Period, the customer must choose one of the following
options:
(1) discontinue service without termination liability; or
(2) select any then offered term plan or contract tariff option for which the customer is
eligible. In the event customer does not make an election pursuant to this subsection, the
customer's subscription to the service will continue in accordance with option (2).
D. If a service subscribed to in this Option 105 is discontinued prior to the end of the selected Service
Period, termination liability applies in accordance with Section 8.1 of XO Communications LLC’s
California Terms & Conditions Product Document.
11.5.5 Rates and Charges
The following discounts will be applied during the selected Service Period of this Option 105:
A. Service
Rate/Service Element Tariff Section Discount Percentage
ISDN-PRI Service 4.5 4.3%
Flat Rate Local Usage for ISDN PRI & T1 Service 4.5, 4.15.3 4.3%
Small Business Basic Business Line I 4.15.1 4.3%
Business Services Basic Business Line I 4.15.5 4.3%
Small Business Basic Business Line II 4.15.6 4.3%
Business Services Basic Business Line II 4.15.7 4.3%
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 339 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: August 12, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.6 Contract Tariff Option 106
11.6.1 Description: This Contract Tariff Option provides a discount on Monthly Recurring Charges (MRCs) for
customers who order any of the following newly installed services (“Subscribed Services”) in accordance
with the requirements set forth in this Contract Tariff Option 106:
Rate/Service Element Tariff Section
ISDN-PRI Service 4.5
Flat Rate Local Usage for ISDN PRI & T1 Service 4.5, 4.15.3
Small Business Basic Business Line I 4.15.1
Business Services Basic Business Line I 4.15.5
Small Business Basic Business Line II 4.15.6
Business Services Basic Business Line II 4.15.7
11.6.2 Eligibility: The customer must meet all of the following criteria in order to be eligible to receive the rates,
terms and conditions of this Contract Tariff Option 106:
A. The customer must subscribe to this Option 106 by submitting a written authorization in a manner
designated by the Company during the period from August 12, 2015 through December 31, 2015
(the "Subscription Period");
B. In order to be eligible for this contract, Customer’s most recent prior month’s invoice’s total
Monthly Recurring Charges must be have increased on its current invoice from its December 2014
invoice by more than three (3) percent due to an increase in its rates.
C. The customer must enter into a new one, two, or three year term contract for the discounted service
that is at least twelve months longer than the length of service remaining on their current contract for
the services being discounted.
D. The customer must accept service on the original service date. If the customer does not accept
service on the original service date, the customer's acceptance of the service on a later date will
make the service ineligible for the discount provided under this Option 106, unless the later date
is designated by the Company.
E. The customer may not concurrently subscribe to any other contract tariff option, special service
arrangement, or Individual Case Basis (ICB) arrangement offered by the Company and available
to the customer either currently or at any time during the Service Period, which contract tariff
option, special service arrangement, or ICB provides a discount, credit or other reduction in rates
or terms based on achievement of revenue or volume targets by the customer for the services
ordered pursuant to this Option 106.
11.6.3 Service Period: The Service Period for the Subscribed Services under this Option 106 is calculated as
explained in 11.6.2.C above. The Service Period shall commence on the day that the newly installed service is
accepted by the customer and end at the end of the term associated with the service period subscribed to.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 340 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: August 12, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.6 Contract Tariff Option 102, (Cont’d)
11.6.4 Terms and Conditions, (Cont’d)
A. Except as set forth in this Option 106, the rates, terms and conditions set forth in Sections listed
for the Subscribed Services in 11.6.1 apply for the Subscribed Services.
B. The discount set forth in 11.6.5 will be applied to the Subscribed Services in use beginning as
indicated in customer’s new service order.
C. Upon completion of the applicable Service Period, the customer must choose one of the following
options:
(1) discontinue service without termination liability; or
(2) select any then offered term plan or contract tariff option for which the customer is
eligible. In the event customer does not make an election pursuant to this subsection
11.6.4.C. the customer's subscription to the service will continue in accordance with
option (2).
D. If a service subscribed to in this Option 106 is discontinued prior to the end of the selected Service
Period, termination liability applies in accordance with Section 8.1 of XO Communications LLC’s
California Terms & Conditions Product Document.
11.6.5 Rates and Charges
The following discounts will be applied during the selected Service Period of this Option 106:
A. Service
Rate/Service Element Tariff Section Discount Percentage
ISDN-PRI Service 4.5 4.3%
Flat Rate Local Usage for ISDN PRI & T1 Service 4.5, 4.15.3 4.3%
Small Business Basic Business Line I 4.15.1 4.3%
Business Services Basic Business Line I 4.15.5 4.3%
Small Business Basic Business Line II 4.15.6 4.3%
Business Services Basic Business Line II 4.15.7 4.3%
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 341 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: August 12, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.7 Contract Tariff Option 107
11.7.1 Description: This Contract Tariff Option provides a discount on Monthly Recurring Charges (MRCs) for
customers who order any of the following newly installed services (“Subscribed Services”) in accordance
with the requirements set forth in this Contract Tariff Option 107:
Rate/Service Element Section
Calling Name Delivery for ISDN-PRI Service 4.5
DID Number Blocks of 20 4.15.3.D.4, 4.30.2
DID Number Blocks of 100 4.15.3.D, 4.30.2.4
Centrex Service 4.15.2
Full Digital Switched T1 Service 4.15.3.D.(2)
XOptions #5 4.18.5
XOptions #6 4.18.6
XOptions #7 4.18.7
XOptions #15 4.18.15
XOptions #16 4.18.16
Premium XOptions #5 4.19.5
Premium XOptions #6 4.19.6
Premium XOptions #7 4.19.7
Premium XOptions #15 4.19.15
Premium XOptions #16 4.18.16
Deluxe XOptions #5 4.20.5
Deluxe XOptions #6 4.20.6
Deluxe XOptions #15 4.20.12
Metra XOptions #5 4.21.5
Metra XOptions #6 4.21.6
Metra XOptions #15 4.21.12
Remote Call Forwarding, First Path 4.26
11.7.2 Eligibility: The customer must meet all of the following criteria in order to be eligible to receive the rates,
terms and conditions of this Contract Tariff Option 107:
A. The customer must subscribe to this Option 107 by submitting a written authorization in a manner
designated by the Company during the period from August 12, 2015 through December 31, 2015
(the "Subscription Period");
B. The customer must order new installations of at least one of the following services listed above in
Section 11.7.1. The customer must accept service on the original service date. If the customer
does not accept service on the original service date, the customer's acceptance of the service on a
later date will make the service ineligible for the discount provided under this Option 107, unless
the later date is designated by the Company.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 342 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: August 12, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.7 Contract Tariff Option 107, (Cont’d)
11.7.2 Eligibility, (Cont’d)
C. The customer must accept service on the original service date. If the customer does not accept
service on the original service date, the customer's acceptance of the service on a later date will
make the service ineligible for the discount provided under this Option 107, unless the later date
is designated by the Company.
D. The customer may not concurrently subscribe to any other contract tariff option, special service
arrangement, or Individual Case Basis (ICB) arrangement offered by the Company and available
to the customer either currently or at any time during the Service Period, which contract tariff
option, special service arrangement, or ICB provides a discount, credit or other reduction in rates
or terms based on achievement of revenue or volume targets by the customer for the services
ordered pursuant to this Option 107.
11.7.3 Service Period: The Service Period subscribed to under this Option 107 is one, two, or three years and
Company and Customer must agree on the service period prior to commencement of service. The Service
Period shall commence on the day that the newly installed service is accepted by the customer and end at the
end of the term associated with the service period subscribed to.
11.7.4 Terms and Conditions
A. Except as set forth in this Option 107, the rates, terms and conditions set forth in the sections listed
for the Subscribed Services shown in 11.7.1 will apply for the Subscribed Service.
B. The discount set forth in 11.7.5 will be applied to the products outlined in Section 11.7.1 above in
use beginning August 12, 2015 with the rates discounted as set forth in Section 11.7.5 that is
subscribed to in this Option 107.
C. Upon completion of the applicable Service Period, the customer must choose one of the following
options:
(1) discontinue service without termination liability; or
(2) select any then offered term plan or contract tariff option for which the customer is eligible.
In the event customer does not make an election pursuant to this subsection, the customer's
subscription to the service will continue in accordance with option (2).
D. If a service subscribed to in this Option 107 is discontinued prior to the end of the selected Service
Period, termination liability applies in accordance with Section 8.1 of XO Communications LLC’s
California Terms & Conditions Product Document.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 343 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: August 12, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.7 Contract Tariff Option 107, (Cont’d)
11.7.5 Rates and Charges
The following discounts will be applied during the selected Service Period of this Option 107:
A. Service
Rate/Service Element Section Discount
Calling Name Delivery for ISDN-PRI Service 4.5 4.3%
DID Number Blocks of 20 4.15.3.D.4, 4.30.2 4.3%
DID Number Blocks of 100 4.15.3.D, 4.30.2.4 4.3%
Centrex Service 4.15.2 4.3%
Full Digital Switched T1 Service 4.15.3.D.(2) 4.3%
XOptions #5 4.18.5 4.3%
XOptions #6 4.18.6 4.3%
XOptions #7 4.18.7 4.3%
XOptions #15 4.18.15 4.3%
XOptions #16 4.18.16 4.3%
Premium XOptions #5 4.19.5 4.3%
Premium XOptions #6 4.19.6 4.3%
Premium XOptions #7 4.19.7 4.3%
Premium XOptions #15 4.19.15 4.3%
Premium XOptions #16 4.18.16 4.3%
Deluxe XOptions #5 4.20.5 4.3%
Deluxe XOptions #6 4.20.6 4.3%
Deluxe XOptions #15 4.20.12 4.3%
Metra XOptions #5 4.21.5 4.3%
Metra XOptions #6 4.21.6 4.3%
Metra XOptions #15 4.21.12 4.3%
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 344 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: August 12, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.8 Contract Tariff Option 108
11.8.1 Description: This Contract Tariff Option provides a discount on Monthly Recurring Charges (MRCs) for
customers who order any of the following newly installed services (“Subscribed Services”) in accordance
with the requirements set forth in this Contract Tariff Option 108:
Rate/Service Element Section
Calling Name Delivery for ISDN-PRI Service 4.5
DID Number Blocks of 20 4.15.3.D.4, 4.30.2
DID Number Blocks of 100 4.15.3.D, 4.30.2.4
Centrex Service 4.15.2
Full Digital Switched T1 Service 4.15.3.D.(2)
XOptions #5 4.18.5
XOptions #6 4.18.6
XOptions #7 4.18.7
XOptions #15 4.18.15
XOptions #16 4.18.16
Premium XOptions #5 4.19.5
Premium XOptions #6 4.19.6
Premium XOptions #7 4.19.7
Premium XOptions #15 4.19.15
Premium XOptions #16 4.18.16
Deluxe XOptions #5 4.20.5
Deluxe XOptions #6 4.20.6
Deluxe XOptions #15 4.20.12
Metra XOptions #5 4.21.5
Metra XOptions #6 4.21.6
Metra XOptions #15 4.21.12
Remote Call Forwarding, First Path 4.26
11.8.2 Eligibility: The customer must meet all of the following criteria in order to be eligible to receive the rates,
terms and conditions of this Contract Tariff Option 108:
A. The customer must subscribe to this Option 108 by submitting a written authorization in a manner
designated by the Company during the period from August 12, 2015 through December 31, 2015
(the "Subscription Period");
B. In order to be eligible for this contract, Customer’s most recent prior month’s invoice’s total
Monthly Recurring Charges must be have increased on its current invoice from its December 2014
invoice by more than three (3) per cent due to an increase in its rates.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 345 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: August 12, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.8 Contract Tariff Option 108, (Cont’d)
11.8.2 Eligibility: (Cont’d)
C. The customer must enter into a new one, two, or three year term contract for the discounted service
that is at least twelve months longer than the length of service remaining on their current contract for
the services being discounted.
D. The customer must accept service on the original service date. If the customer does not accept
service on the original service date, the customer's acceptance of the service on a later date will
make the service ineligible for the discount provided under this Option 108, unless the later date
is designated by the Company.
E. The customer may not concurrently subscribe to any other contract tariff option, special service
arrangement, or Individual Case Basis (ICB) arrangement offered by the Company and available
to the customer either currently or at any time during the Service Period, which contract tariff
option, special service arrangement, or ICB provides a discount, credit or other reduction in rates
or terms based on achievement of revenue or volume targets by the customer for the services
ordered pursuant to this Option 108.
11.8.3 Service Period: The Service Period for the Subscribed Services under this Option 108 is calculated as
explained in 11.8.2.C above. The Service Period shall commence on the day that the newly installed service is
accepted by the customer and end at the end of the term associated with the service period subscribed to.
11.8.4 Terms and Conditions
A. Except as set forth in this Option 108 the rates, terms and conditions set forth in the Sections listed
for the Subscribed Services in 11.8.1 apply for the Subscribed Services.
B. The discount set forth in 11.8.5 will be applied to the Subscribed Services in use beginning as
indicated in customer’s new service order.
C. Upon completion of the applicable Service Period, the customer must choose one of the following
options:
(1) discontinue service without termination liability; or
(2) select any then offered term plan or contract tariff option for which the customer is
eligible. In the event customer does not make an election pursuant to this subsection
11.8.4.C. the customer's subscription to the service will continue in accordance with
option (2).
D. If a service subscribed to in this Option 108 is discontinued prior to the end of the selected Service
Period, termination liability applies in accordance with Section 8.1 of XO Communications LLC’s
California Terms & Conditions Product Document.
XO Communications Services, LLC
13865 Sunrise Valley Dr. Page 346 Herndon, VA 20171
LOCAL EXCHANGE SERVICES PRODUCT DOCUMENT
Issued by: Effective: August 12, 2015
Decision No. Kelly Faul
U-5553-C Director, Regulatory Affairs
11. CONTRACT TARIFFS, (CONT’D)
11.8 Contract Tariff Option 108, (Cont’d)
11.8.5 Rates and Charges
The following discounts will be applied during the selected Service Period of this Option 108:
B. Service
Rate/Service Element Section Discount
Calling Name Delivery for ISDN-PRI Service 4.5 4.3%
DID Number Blocks of 20 4.15.3.D.4, 4.30.2 4.3%
DID Number Blocks of 100 4.15.3.D, 4.30.2.4 4.3%
Centrex Service 4.15.2 4.3%
Full Digital Switched T1 Service 4.15.3.D.(2) 4.3%
XOptions #5 4.18.5 4.3%
XOptions #6 4.18.6 4.3%
XOptions #7 4.18.7 4.3%
XOptions #15 4.18.15 4.3%
XOptions #16 4.18.16 4.3%
Premium XOptions #5 4.19.5 4.3%
Premium XOptions #6 4.19.6 4.3%
Premium XOptions #7 4.19.7 4.3%
Premium XOptions #15 4.19.15 4.3%
Premium XOptions #16 4.18.16 4.3%
Deluxe XOptions #5 4.20.5 4.3%
Deluxe XOptions #6 4.20.6 4.3%
Deluxe XOptions #15 4.20.12 4.3%
Metra XOptions #5 4.21.5 4.3%
Metra XOptions #6 4.21.6 4.3%
Metra XOptions #15 4.21.12 4.3%