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Issues in Supply Chain Management
Mike Landry, Ph.D., MBAProfessor of Marketing
Chair, Department of Marketing, Hospitality, and Supply Chain ManagementNortheastern State University
Tulsa Chapter, Institute for Supply ManagementMarch 10, 2015
Issues in Supply Chain Management
• Human Resources• Transportation• Retailing• Warehousing • Purchasing• The Future.
Human ResourcesFrom: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm
Human ResourcesFrom: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm
Human Resources -- Solutions
• “[T]alent management programs need to have structurally sound employee value propositions that span opportunity, work, rewards, people, and organization.”• Determine “must have” skills for the organization. “…ensure that
talent is recruited, developed, evaluated, and compensated in line with the performance needs of the business.• Focus on retaining employees.
From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014 http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm
Human Resources -- Solutions
• Focus on training employees.• University courses.• Certification programs.• On-the-job training programs.• Mentoring programs.• Job rotation programs.
From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014 http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm
Human Resources -- Solutions
• Build a talent pipeline for the next decade.• Collaborate with colleges, universities, high schools.
• Participating in developing industry-driven curriculum.• Offering scholarships to students based on scholastic achievement and interest in
pursuing careers in the supply chain management field.• Offering paid internships or sponsoring projects, consulting assignments, and/or
research that provide real-world experiences and help foster development of future supply chain executives.
• Being “guest lecturers” to better disseminate insights from industry into supply chain programs to support the development of theory into practice.
From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014 http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm
Transportation
• Trucking• Driver shortage.• Hours-of-service issues.• Increased complexity/reliability issues of new trucks.
• Railroads• Capacity issues.• Retirements.• Safety.
• Positive Train Control (PTC)• Tank cars
Transportation
• Aviation• Developing pilot shortage.• Capacity issues.
• Water• Inland
• Aging infrastructure.• Growing shortage of workers.
• Oceangoing• Labor issues.• Panama Canal expansion
Retailing
• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
The Store
Retailing
• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
Order on internet,Pick up at store
The Store
Retailing
• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
Order in catalog,Pick up at store
The Store
Retailing
• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
Order online,Pick up at kiosk
The Store
Retailing
• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
Go to store,Order online.Have delivered to store.
The Store
Retailing• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
Go to store,Order online.Have delivered home.
The Store
Retailing• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
Go to store,Order online.Have delivered home.
The Store
Service/inventory
Retailing
• Omnichannels• Tax issues
Warehousing
• Robotics
http://www.supercoolrobots.com/army-of-robots-to-help-ship-your-amazon-purchases/
Warehousing
• Robotics
http://money.cnn.com/2014/05/22/technology/amazon-robots/
Purchasing
• Procurement Departments Negotiating Too Aggressively Forbes 3-3-2015.
• ???????
The Future
• Robotics• 3-D Printing
Amazon has patented one concept of 3-D delivery:
The Future
• Robotics• 3-D Printing
Amazon has patented one concept of 3-D delivery:
Customer orders, say,a basketball
The Future
• Robotics• 3-D Printing
Customer orders, say,a basketball
http://multichannelmerchant.com/crosschannel/all-signs
-lead-to-amazon-offering-same-day-delivery-15072012/
Amazon has patented one concept of 3-D delivery:
3-D software contenttransmitted to Amazondelivery vehicle nearcustomer
The Future
• Robotics• 3-D Printing
http://multichannelmerchant.com/crosschannel/all-signs
-lead-to-amazon-offering-same-day-delivery-15072012/
Amazon has patented one concept of 3-D delivery:
https://www.jweel.com/en/blog/p/2013/3d-printing%3A-when-the-idea-becomes-reality/
On-board 3-D printer usessoftware and on-boardraw materials to “print”product.
The Future
• Robotics• 3-D Printing
http://multichannelmerchant.com/crosschannel/all-signs
-lead-to-amazon-offering-same-day-delivery-15072012/
Amazon has patented one concept of 3-D delivery:
Truck delivers productto customer
The Future
• Robotics• 3-D Printing
Amazon has patented one concept of 3-D delivery:
Truck delivers productto customer
Warehouse eliminated
Truck capacity optimized
Issues in Supply Chain Management
• Human Resources• Transportation• Retailing• Warehousing • Purchasing• The future.
Issues in Supply Chain Management
• Human Resources• Transportation• Retailing• Warehousing • Purchasing• The future.
ThanksCopy of slides?Email [email protected]
