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IT Delivery 2016

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  • 7/26/2019 IT Delivery 2016

    1/10

    Moshav Bnei Zion P.O.Box 151 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

    Page 1 of 10

    -

    IT

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    Moshav Bnei Zion P.O.Box 151 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

    Page 2 of 10

    ,

    .IT Round Table

    . "

    .

    ."

    "

    IT .

    -IT

    .

    .

    .

    ,IT, IT ,

    .

    ,: -ITC IT

    ,CCO,CFO, ,IT".

    CRM: IT ,

    IT. , ,

    .

    ,3-Tri Modal IT ,

    :IT

    1.IT Centric

    2.Business Centric

    3.Customer Centric

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    Moshav Bnei Zion P.O.Box 151 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

    Page 3 of 10

    -delivery )(.

    ( .)

    :

    .1 " "

    ( ) .

    " .1

    ) " (\

    ,

    .

    )( DC ,.2

    . , software defined network\storage

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    -shadow IT

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    Moshav Bnei Zion P.O.Box 151 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

    Page 4 of 10

    -IT -IT

    "". .

    ) .-IT -IT

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    .

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    "....................................................................................5 "

    ..........................................................................................................5

    ........................................................................................................6

    ..............................................................................................................7

    Stairway to heaven...............................................................................7

    ..................................................................................................................8

    ....................................................8 -

    ............................................................................................8

    .................................................................................................9

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    Moshav Bnei Zion P.O.Box 151 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

    Page 5 of 10

    " "

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    Moshav Bnei Zion P.O.Box 151 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

    Page 6 of 10

    .

    . :

    " "

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    setup time . ""

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    Moshav Bnei Zion P.O.Box 151 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

    Page 7 of 10

    help desk ,

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    Moshav Bnei Zion P.O.Box 151 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

    Page 8 of 10

    . ""

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    Moshav Bnei Zion P.O.Box 151 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

    Page 9 of 10

    .

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    Moshav Bnei Zion P.O.Box 151 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

    Page 10 of 10

    ( ( run book

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