IT Management, Simplified

Real-time IT management solution for the new speed of business

Founded in 1996 as AdventNet

Privately held, Rock solid Supplier and Partner

Headquartered in Pleasanton, California

Millions of customers across industries

Enterprise IT management so ware division of Zoho Corporation

ManageEngine - the Enterprise IT Managementdivision of ZOHO Corporation

Privately held, profitablesince inception

Applications for Business,Collaboration, andProductivity

(Est. 1996)

Work.Online(Est. 2005)

(Est. 2002)

Enterprise IT Management Solutions

Enterprise Internet of Things andUnified Network Management Solutions

(Est. 1996)

ManageEngine Solutions

Active DirectoryManagement

Active DirectoryExchange ServerSelf-service PortalRecovery and Backup

IT ServiceManagement

Help DeskAsset LifecycleCMDB and ITILCustomer Support

EndpointManagement

Desktop ManagementMobile Device ManagementOS DeploymentPatch ManagementBrowser ManagementVulnerability Management

On Demand

Application PerformanceHelpdesk So wareActive Directory Recovery and BackupMobile Device ManagementPatch ManagementLog Management

IT OperationsManagement

Network PerformanceApplication PerformanceEnd user ExperienceNetwork Change and ConfigurationConverged InfrastructureStorage InfrastructureBandwidth and TrafficSQL Server Monitoring

IT Security

Log ManagementFirewall AnalysisVulnerability AnalysisPrivileged PasswordNetwork Anomaly Detection

2 Million Users

3 of every 5 Fortune 500companies areManageEngine customers

Product Overview

iOSversions 4.0 and above

iPadOSVersion 13.0 and above

iPhone, iPad, iPod Touch

Androidversions 4.0 and above

Smartphones and tablets

Windowsversions 8 and above

Smartphones, tablets & laptops (ver.10), Surface Hubs

Supported OS

macOSversions 10.7 and above

Laptops

tvOSversions 7.0 and above

TVs

Chrome OSversions 57.0 and above

Chromebooks

Deployment Options

On-premises Cloud

Also hosted on:

Feature Highlights

Device Onboardingv Automated Device Enrollment

• Apple:Ø Apple Business Manager (ABM)Ø Apple Configurator

• Android Admin EnrollmentØ Zero-touch EnrollmentØ Samsung Knox Mobile EnrollmentØ EMM Token EnrollmentØ NFC Enrollment

• Windows ICD and Azure (AutoPilot) Enrollment• Chrome OS Enrollment

v Enrollment by invite• Manual enrollment through QR code scanning• Bulk Enrollment via CSV• SMS Enrollment

v End user Enrollment• Self Enrollment

Asset Management

v Troubleshoot devices by remotely taking controlof them from your desk without requiringadditional apps/services

v Instantly know the location of corporate devices

v View the history of all locations traversed by thedevices

v View the location of all your devices at the sametime on a single map

v Automatically get complete details of the devicesuch as network information, certificates etc.

v Schedule scans to automate periodic update ofdevice information

Profile Managementv Security Hardening of devices

Ø Enforce a strong passcode on devices toadhere to enterprise's security standards

Ø Relieve users from password fatigue usingEnterprise Single Sign-on

Ø Prevent unauthorized data access by ensuringorganizations can use only trusted Wi-Finetworks

Ø Have your essential contacts and importantcalendar events synced to employee's devices

Ø Disable basic device features/settings such asBluetooth, camera, calls, SMS, external storage,factory reset etc.

Profile Managementv Security Hardening of devices

Ø Ensure secure access of corporate datafrom anywhere and anytime using VPNand per-app VPN

Ø Prevent access to malicious andunapproved websites through URLfiltering

Ø Facilitate certificate-basedauthentication by pushing user-specificsecurity certificates using SCEP

Ø Secure network communications byensuring it is routed through theenterprise proxy

App Management

v Create and maintain enterprise app catalog containing onlyenterprise-approved apps

• Bulk purchase of Store apps (Apple Business Manager, GooglePlay for Work, Windows Business Store and Chrome WebStore)

• Custom business apps / Enterprise apps• Manage app licenses and revoke/reuse apps across devices

v Install/Uninstall apps without any user intervention

v Blacklist non-productive apps and prevent itsusage/installation on devices

App Management

v Lock down devices to a specific app or a set of approvedapps, while pre-configuring settings and preventing usersfrom modifying them

v Restrict users from uninstalling corporate apps, ensuringthere is no drop in productivity

v Restrict users from updating specific apps while ensuringcritical app updates are deployed immediately withoutany user intervention and minimal admin action

v Pre-define app configurations and permissions, ensuringthe apps are ready to use on installation

v Deploy enterprise apps to your production environmenta er testing them on a test bed

E-mail Management

v Pre-configure your work email on devices with the

requisite settings using Exchange ActiveSync

v Prevent the transfer of emails from corporate accounts to

user's personal accounts

v Securely download and view confidential corporate

attachments on the ManageEngine MDM app

v Prevent users from accessing corporate Exchange accounts

from unauthorized devices

Content Managementv Create a repository containing critical business

documents and media files

v Securely share files in multiple formats to deviceswithout depending on any third-party services

v Sandbox your corporate documents to securely viewdistributed content from the ManageEngine MDM app

v Prevent the back-up of corporate data on third-partycloud services and restrict sharing it to other devices

v Automate content update on mobile devices

v Centralized removal of content from managed devices.

Security Management

v Enforce and automate OS updates to prevent ad-hoc updatesand bandwidth choking

v Apply security restrictions on devices when they leave adesignated area with geofencing

v Lock down lost or stolen devices using Lost Mode

v Secure data on devices and external storage with enforcedencryption

v Overcome the hassles of Factory Reset Protection with EFRP

Security Management

v Remotely lock devices to prevent unauthorizedaccess

v Wipe the corporate data or the complete device whenlost or stolen

v Clear or reset device passcode with a single click

v Locate misplaced devices by remotely ringing analarm

v Detect and remove jailbroken/rooted device fromyour organization's network

Bring Your Own Device (BYOD)

v Containerization of corporate data

v User's personal data will be untouched

v Separate profile strategy to secure corporate data on

employee owned devices

v Restrict corporate data sharing between

v corporate and personal apps

v managed and unmanaged devices

v device and third party cloud services

v Effective management of multiple device types

Laptop Management

v Enroll Windows 10 laptops and Macs over-the-air

v Distribute Store and in-house apps to Windows

laptops

v Lock down Windows laptops to specific app(s)

v Remotely locate Windows laptops and Macs

v Secure data on Macs with FileVault encryption and

Firmware passwords

v Remotely restart and wipe Windows laptops

Reports

v 10+ pre-defined reports

• Apps by devices

• Devices with/without specific app

• Devices by model

• Devices by passcode types

• Device by enrollment time

• Inactive devices

v Schedule reports

v Custom query reports

Integrations

SPICEWORKS

SERVICEDESK PLUS

JIRA SERVICE DESKCRM

ZOHO CREATOR

ZENDESKSERVICENOW

Summary

A standalone mobile device management solution available on-premises, on Cloud and as an

MSP version for managed service providers.

Awards &Recognitions

Awards &Recognitions

Know more

https://www.manageengine.com/mdm

Try it for free!https://www.manageengine.com/mdm-free-trial