IT PBA 2007-2009

December 3, 2007

Introductions 52.5 full-time IT service employees 52 part-time/work study ITS employees 51 department IT staff 63 committee members outside ITS

2007-2008 Operating Budget

OIT $1,462,274 - 5 FTE (includes Security & DBA)

TSS $1,030,237 - 11 FTE Infrastructure/phone $2,258,588 - 20.5 FTE Admin Computing $1,401,708 - 16 FTE Total institutional budget $6,152,807 - 52.5 FTE

– 5.286% of total institutional budget

– Additional $1,626,812 (state, soft, one-time, etc.)

Total Budget $7,779,619

Accountability

Thank you for your support Allocated to IT since PBA - November 2006

– Salaries– Luminis System Admin – Hired – started Thursday– Web Developer – Hired – Wireless Technician - Hired

– Hourly– HelpDesk $30,000 – covered existing hourly resources

– On-going– $100,000 – S&E funds – Training & equipment – allocated to departments– $300,000 – Wireless including salary above – implemented & spent ahead

– One-time – $700,000 – infrastructure servers, network, approx 1 year (1/7 th)– $125,000 – Firewall (actual expenditure $155,000) – purchased & being installed– $126,000 – Classroom Technology including west campus (Academics) – in process– $170,000 – Sun System Upgrade (done fall break move to UVU)– $300,000 – TouchNet implement & first two years (in planning stages)– $122,500 – DegreeWorks purchase & consulting/training (contract signed)– $15,351 – Fiber Canyon Park – fiber to park - waiting on final contract– $110,000 – Title III project funding for ODS/EDW – ODS running, EDW scheduled

Accountability

Major successes– Free wireless for campus– SUN hardware replacement – UVU domain for Banner & UVLink (Luminis)– ODS implementation– Other major projects (see handout)

Planning requests

IT Master Plan - changes & updates - review & adopt

Plan for this year - See handout of projects & infrastructure budget for 07-08

Plan for next year - based on PBA process, internal and state funding

In the future we need to look at:– Life-cycle planning for infrastructure, computers, growth,

projects, etc.– Look at what is already being spent - look for efficiencies,

reallocations

Pursue the implementation of the campus facilities and information technology master plans

Develop, refine, and integrate campus master plans, including funding priorities, to direct the planning process for future growth

Strategic Directions Primary focus

Transition to UVU• Working on state initiative for High Performance Computing• Server, Web services and Web site migration• Lifetime portal available for alumni• Working on policies for IT & security

Distinctive educational opportunities• Support college with IT resources• Engaged learning through technology tools• Distance education, satellite campuses etc.

Programs & Services to Recruit & Retain• UVU website as a recruiting tools• Hobsons, Title III, ODS, DegreeWorks, TouchNet, etc• Support good customer service for and through technology

Strategic Directions Operational needs

Manage & Expand resources for mission/growth• IT Master Plan• Working with State CIO’s group & UEN for state funding• Providing environment for faculty, staff & students!

Attract, retain & develop faculty & staff• Invested in training• Hiring process, technology tools to retain, etc.

Foster professionalism, collaboration, communications, transparency

• Communications & Information tools• Technology & professionalism• Security

Budget priorities

1. Positions to support college at the current level of expectations & needs

2. Funds for existing IT infrastructure

3. Projects to support strategic directions

4. Stay current with growth & best practices

5. Promote & support innovation & automation

Internal PBA process - sorted through over $10 million in requests

Request #1HelpDesk Technician

$57,922 full-time technician salary base

– Supporting 112 new employee this year– More phone calls each year– Supporting more student services– ****Computers per tech (admin)

– IT Steering Committee request also

Over 4000 computers on campus

• Ensure adequate staff to support excellence in programs and services

Request #2 Banner Security Officer

$86,740 salary baseRequested by EAMT & functional areas

Protecting data through security is important!

Top 5 concern of CIOs in higher education

Secure sensitive information & audit access

Stop the improper flow of sensitive information

• Review and align academic and institutional policies with best practices of peer institutions

Request #3 Existing IT Infrastructure

Request $100,000 base $496,000 one-time (move toward base funding later)

– Funding for 1 year replacement and progress to base funding of Infrastructure

$6.5 million infrastructure with 7 year life– Network, Servers, Other (Wiring, UPS, Phone, Rooms, prox. locks, etc.)

DLC adds $535,566 in network infrastructure

Request #4Existing Software/IT contracts

$30,182 baseSoftware & Maintenance

– 5% increase on existing $603,629 = $30,182(these are licenses/contracts not covered by state funds)

– Additional needs – look for internal/state funding• New software/hardware (telephone upgrade, soft phone) ($35,000 one-time)

• Security appliances & software funding ($30,000)

Request #5 Oracle Developer

$86,470 salary base

– ODS & Title III to support (1/2 year from grant)– 3 more IR specialist to support– Growing number and complexity of requests– Retention initiative!

Request #6 Google Search Appliance

$50,000 one-time

– Better search capabilities on website– Better control of search outcomes– Discussed & recommended by SWAT/UVWAC

Request #7Virtual Lab Phase I

$20,000 one-time– Use to support demo project and up to 50

concurrent users

Use students funds?On-going money needed later

• Fully develop distance education, extended learning programs, summer programs, and satellite campuses/facilities

Request #8 Data Center & wireless in DLC

SAN $450,000 OData center infrastructure $348,850 OWireless in DLC $144,000 O

Current SAN is reaching limits and is 5 years old

High performance computing power & space

Aging server rooms

Out of space

Request #9 Automation System support

$57,922 salary base

Growth of systems & locations– 24 systems to 39 systems– Existing systems support 31

more locations/clients

Systems include:One-Card, imaging, scheduling, advising,One-stop, loan management, antivirus, billing, credit card systems, PE checkout, Crystal, etc. 0

5

10

15

20

25

06-07 now plan

Major systemsMid levelSmall systems

Request #10 hourly money

$60,000 hourly – prefer base but one-time is OK The following prioritized needs have been identified

– WDS – One-time immediate $40k– Automation – $25k– Security - $25k– OIT support- $25k– HelpDesk $30k– Infrastructure $22k– WDS on-going 40k– Telephone services (soft to hard funded)– Media services hourly

Request #11 Network & Desktop Security

$57,922 salary base

Protecting data through security is important!

2000 attacks per hour, 31% of network traffic

Top 5 concern of CIOs in higher education

Second biggest concern is cleaning up old data from desktops and laptops and protecting them

• Review and align academic and institutional policies with best practices of peer institutions

Request #12 Video/cable system upgrade

$35,000 for Phase I one-time

Limited channels to areas of campus that can’t currently receive it.

Expands possibilities for academic resources

Future of cable systems

Others that we support

1. Retention & training initiatives for current employees 2. Director Academic Computing $85,740 3. Digital Signage position $50,000 4. Emergency Communications (state funding) 5. Business Office Business Analysis (IT position) 6. Media

– Media life cycle $120,000 on-going– SRS & computers in classroom (or laptops) - $60,000– Video Surveillance– UEN room upgrades– Media enhanced classrooms build out/ equipment check out

7. Software serving (virtual labs) - $100,000 on-going 8. Computers in labs and offices R&R - $400,000 9. State disaster recovery project – State funding 10. Turnitin 3 year contract - $70,000 11. Faculty notebook computer initiative - $100,000 12. DLC commons – R&R and support (to Center for Student Computing) 13. MicroFiche Scanner

Funding Opportunities

State Higher Education Initiatives– Software– Infrastructure one-time– Disaster recovery– Emergency communications

IT infrastructure Bill Internal ReallocationsPBA process

Summary- Prioritized Requests 1 HelpDesk Technician $57,922

Base 2 Banner Security Officer $86,740 B 3 Network, Server, Storage, Backup Infrast. $100,000 B

$496,000 O 4 Software & Maintenance increases $30,182 B 5 Oracle Developer $86,740 B 6 Google Search Appliance $50,000 O 7 Data Center & wireless in DLC $942,850 O

• SAN $450,000• Data center infrastructure $348,850• Wireless in DLC $144,000

8 Automation Support Position $57,922 B 9 Virtual Lab phase I $20,000 O 10 Hourly Money $60,000

B/O 11 Security Technician $57,922 B 12 Video Upgrade Phase I $35,000 O 13 Other Campus Priorities listed above