IT Plan UCD IT Services Seírbhísí TF UCD Find out more about IT Services and how we can help you in 2008. During 2007 we commenced the development of our next IT Strategy and engaged in consultation with our IT Steering Groups to identify priorities. We will continue the consultation process in 2008 and will publish the findings from the surveys and discussions on our website. This information has been used to formulate our initial draft of IT Strategy and also to focus our work programme for 2008. A number of targeted surveys were completed on Teaching Technology, Research IT and Administrative Systems. We also carried out a major student survey into their use of technology based on a standardised USA University survey. User Priorities Key areas identified in the consultation process were: • Teaching Technology • Research IT infrastructure • Mobility of students and laptop services • Information Management • Web applications and web development needs Our IT Plan for 2008 is divided into targeted areas selected to address immediate priorities and to improve IT services for both staff and students. IT Strategy
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IT Plan UCD IT ServicesSeírbhísí TF UCD
Find out more about IT Services and how we can help you in 2008.
During 2007 we commenced the development of our next IT Strategy and engaged in consultation with our IT Steering Groups to identify priorities. We will continue the consultation process in 2008 and will publish the findings from the surveys and discussions on our website. This information has been used to formulate our initial draft of IT Strategy and also to focus our work programme for 2008.
A number of targeted surveys were completed on Teaching Technology, Research IT and Administrative Systems. We also carried out a major student survey into their use of technology based on a standardised USA University survey.
User PrioritiesKey areas identified in the consultation process were:
• Teaching Technology• Research IT infrastructure• Mobility of students and laptop services• Information Management• Web applications and web development needs
Our IT Plan for 2008 is divided into targeted areas selected to address immediate priorities and to improve IT services for both staff and students.
IT Strategy
In August 2006, the new IT Services organisation was created, combining existing units to provide a single integrated IT Service for the University. UCD IT Services will deliver Academic & Administrative Systems, Research IT, Teaching & Learning Technologies and UCD Web Services.
UCD IT Services is committed to supporting the University's core missions of education, research and service by assisting staff and students to reach their goals through the delivery of customer focused, quality IT products, support and services.
Principal Services
IT Services
Mary Crowe
Chief Information & Technology OfficerThe CIO is responsible for the development of IT strategy and services in support of the research, teaching and management objectives of the University.
Planning & Service Development Teaching & Learning IT
Customer Services
Research IT Web Services
Information Management Systems
Technical ServicesOperational & Customer Services
Management Services
IT Administration
Seamus ShawIT Chief Service Officer and Deputy CIO
Shaun Kennedy IT Chief Technical Officer
Kate Griffin
Fred Clarke
David Coughlan
Genevieve Dalton
Ciara Acton
Maria McDonaldMark LandeIT Chief Applications Officer
Brian Morrissey
IT Developments 2008
Student MobilityThe full implementation of mobile services for students and staff is a major objective for 2008. UCD students have a 70% laptop ownership level with a corresponding high use of our wireless network and off campus service through UCD Connect. For 2008 we plan to deploy additional services targeted at the mobile environment including:
• Laptop access to our application software packages
• Web file storage services with 2GB of space for students
• Implement anti-spam and increased email storage for students
• Extended wireless network and pilot mobile access services
Research InfrastructureThe expansion of our Research IT infrastructure will continue in 2008 with both increased capacity for storage and the introduction of new services. Data management including backup and archive facilities are priority areas. The main developments planned are:
• Increased storage capacity to meet the demand from research groups
• Tender and implementation of compute cluster capacity
• Implementation of enterprise scale backup facilities for research data
Information ManagementSupporting the Information Management requirements of the University is the major objective of Management Services in 2008. Providing easy web based access to information resources through a portal service while extending existing systems to support the necessary information capture are the key projects.
• Develop management information services and an information portal
• Extend Research management systems to support user needs
• Tender for document and record management software for HR and other services
• Implement full roll-out of web based eProcurement applications
• Improve and deploy enhanced curriculum building application
Education Technology & eLearningIn 2008 we will continue work on eLearning developments both in improvements to teaching technology and support for content development. Pilot services for technology support in lecture spaces will be implemented in partnership with Building Services. Our student IT laboratories in Daedalus will be used to trial new technology and to support eLearning initiatives. Our main projects for 2008 include:
• Develop technology enabled learning spaces in Daedalus supporting innovation
• Implement standard PC and support services in teaching spaces on a pilot basis
• Continue development of eLearning services with anti-plagiarism & content pilots
UCD Web PresenceRecognising the need for both support and tools to assist in web development our 2008 projects will focus on implementing content management for the UCD website and on enhancing the search facilities. Working with the Web IT Steering Group we will continue the development of UCD Intranet and portal services. Key projects include:
• Roll-out Web Content Management System
• Implement extended search and additional UCD Web capabilities
• Define web requirements for Internet and Intranet services
• Implement next generation of UCD Connect portal services
IT ArchitectureIn 2008/9 we are commencing Phase 3 of our IT Architecture plan. The focus of this stage is on full scale monitoring and management of services, the implementation of disaster recovery capacity and the development of our applications architecture. There are a number of network developments to be completed including Richview and the full expansion of our wireless network. New developments in the applications area include Web Architecture and Information Architecture to support both the Web Services and Information Management projects described above.
For further information about our 2008 projects visit our website at www.ucd.ie/itservices/itplanning/workprogramme
UCD has established four topic specific IT Steering Groups and a Central IT User Committee to contribute to the development of IT Strategy and to monitor the ongoing implementation and development of IT Services on a regular basis. Each group meets at least three times per year and has established terms of reference.
IT Planning
Address:UCD IT ServicesUCD Computer CentreBelfieldDublin 4
MembersProfessor Bairbre Redmond (Co-Chair)Professor Alan Keenan (Co-Chair)Dr. Ann BourkeDr. Patrick FelleDr. Dermot RyanProfessor Tony FaganDr. Niamh MooreDr. Erik LithanderMr. David JenningsDr. Joe BradyMs. Rosalind PanDr. Vanda ClaytonMs. Aishling Kennedy
Teaching & Learning IT Steering Group
Professor Bairbre Redmond (Co-Chair) Vice-Principal for Teaching & Learning - College of Human Sciences
Professor Alan Keenan (Co-Chair) Vice-Principal for Teaching & Learning - College of Life Sciences
Dr. Anne DrummondMr. Seamus ShawMs. Genevieve DaltonMs. Helen GuerinMr. Niall WattsMr. Ronan Shanahan
Members Professor Ciaran Regan (Chair)Ms. Karen AndersenDr. Ted CoxDr. Peter DoranProfessor Alex EvansDr. Pat FrainProfessor William GallagherDr. Aoibheann GibbonsProfessor Colm HarmonProfessor Des HigginsMr. John McDonough
Professor Ciaran Regan (Chair) Vice-Principal for Research & Innovation - College of Life Sciences
Research IT Steering GroupDr. Sean McGarraghyDr. Damian MooneyDr. Scott RickardDr. Rob Sands Ms. Mary CroweMr. Seamus Shaw Mr. Fred ClarkeProfessor Brian NolanMs. Ruth LynchDr. Aaron Quigley
Members Professor Mark Keane (Chair) Ms. Marie BurkeDr. Patrick FelleDr. Aoibheann GibbonsMs. Emma KavanaghDr. Lee KomitoMr. Gerard LoobyMs. Eilis O’BrienMr. Mark SimpsonDr. Michael Wallace
Professor Mark Keane (Chair)Vice-President For Innovation & Corporate Partnership
Web & Portal IT Steering GroupMs. Mary Crowe Mr. Seamus ShawMr. Mark Lande Mr. Brian Morrissey Mr. Peter McKiernanMr. Gregory O’HareMs. Elaine CreggMr. Ronan ShanahanMs. Anne-Marie Harvey
Members Dr. Ann Lavan (Chair)Dr. Patrick FelleMs. Ciara ActonDr. Dermot MaloneDr. Rob SandsMs. Mary Crowe Mr. Seamus Shaw
Dr. Ann Lavan (Chair)Director, Social Science Research Centre
Central IT User CommitteeMs. Colleen BlaneyMr. Barry ColferMr. David Coughlan
Members Dr. Philip Nolan (Chair)Mr. Kevin GriffinDr. Aoibheann GibbonsMr. Donal DoolanMr. Tony CareyMr. David KellyDr. Ann BourkeProfessor Alan Baird
Dr. Philip Nolan (Chair) Registrar, Vice-President for Academic Affairs
Administrative Systems IT Steering GroupMr. Mark LandeMr. Seamus ShawMs. Mary CroweMs. Nadia D’AltonMr. Barry ColferMs. Marie BurkeMr. Michael McGinleyMs. Maura McGinn
