IT Talent Bulletin Edition #1: Published May 2019 2017-2018 … · • Generating actionable...

IT Talent Bulletin Edition #1: Published May 2019

2017-2018 Demand and Supply Data

Table of Contents

RITE IT Talent Bulletin

Pages

3-8

9-10

11-28

12

13

14

15-20

21-28

29-3132-33

34-36

Experience Counts

Job Descriptions Vary Greatly

Skills in Demand

Higher Education Pipeline Trend LinesEconomic Impact of Filling Open IT Jobs

Appendices

RITE IT Talent Bulletin - Background

Current IT Employment Profile

IT Demand Profile

Trends and Top Occupations

All Postings and Top Occupations

Section

Background


• Data-driven action has been a part of RITE’s ethos since inception.

• Generating actionable insights from this data through reviewing and

discussing data with employers and educators - “ground-truthing”

as it is sometimes called - has been a hallmark of RITE’s overall

approach to its work.

• From this ground-truthing, RITE is able to generate insights that will

advance the employer-led transformation of the regional IT

education and workforce system.

• In 2017, RITE collaborated with ConxusNEO, MAGNET, Cuyahoga

Community College, Lorain County Community College and Stark

State to publish Understanding the IT Skills Gap report in 2017.

History of RITE using Data / Insights to inform action


• As a central part of RITE’s overall engagement model

for employers, RITE’s HR IT Roundtable serves as

an important venue to better understand labor market

data through the lens of IT talent acquisition

specialists and recruiters.

• HR IT creates a platform for industry-led, data-driven,

and scalable innovations in IT talent development.

It is more than an advisory group. HR IT provides an

avenue for regional IT employers to work together

around shared talent needs.

• The 2017 report served as the catalyst for the

inaugural meeting of the HR IT Roundtable and

subsequent discussions.

HR IT Roundtable


Regional Leadership Board

Regional Education Consortium

HR IT Roundtable

Regional Program Committee

ProCorps

Sponsorships and Grants

Recruiting and Hiring –

RITE influences but does not directly provide

RITE Em

plo

yer Eng

ag

emen

t Mo

del

• As the leading, industry-led IT workforce alliance in the region and the

State of Ohio, RITE is a go-to resource in the IT workforce domain for

current insights.

• Starting in 2019, RITE will periodically publish and disseminate IT Talent

Bulletins to better inform level-set regional understanding of the IT

workforce domain.

• Editions will feature a range of intelligence RITE regularly gleans from

periodic data collection, regional alliances and initiatives, and deep and

enduring engagement and partnerships with employers, educators,

economic and workforce development practitioners.

IT Talent Bulletin Overview


• Since 2015, RITE has demonstrated leadership by

advocating for a regional system of Strategic Labor

Market Intelligence.

• RITE has advocated for a uniform approach across

workforce endeavors and the creation of an enduring

capacity to support data generation and analysis at a

macro regional level.

• RITE’s Regional Leadership Board is committed to

organizational and regional performance accountability.

• In concert with the development of a Regional

Performance Dashboard, RITE commenced an update

of some essential labor market data to level set the

regional IT talent ecosystem’s shared understanding of

the IT workforce.

Regional Capacity Building – Improving the System


TALENT DEVELOPMENT TALENT FULFILLMENT

CS Choices in K-12

Non-Traditional Skills Programs

Interest Cultivation

Program Quality

Enrollment

Majors

Graduates

Internships / Co-Ops

Work-based Learning Opportunities

Apprenticeships

Local Placements

Gaps, Time and Costs to Fill

Local Placements

Diversity

Retention

Wages

• Employer Need – What roles, levels and skills are in demand now and in the future?

• Attraction/Interest – Are we impacting the career choice…building interest and awareness about IT careers among NEO residents, sufficient for them to make informed choices? (K-16)

• Preparation – Are we building the skills, knowledge, experiences, and connections necessary to pursue careers in IT?

• Placement/Fulfillment – Are IT roles/jobs aligned to educational pipelines of qualified and sufficient flow of candidates? Are work-based learning opportunities sufficient; and, are they being filled by NEO based candidates ? If they are being filled by external candidates, what measures are in place to retain those workers long term?

• Diversity – Are we increasing opportunities for women and underrepresented populations to pursue careers in IT ?

• Gaps – To what extent are we closing the supply / demand gaps for key IT roles with qualified NEO candidates ?

• Employee Retention - Does hiring local lead to increased retention?

• Employer Costs – Are we reducing recruiting costs and time to fill?

The Ultimate Performance Measure: More Qualified Candidates Sooner

Questions We Need to Answer




IT Employment is expected to grow by

12 % through the 2014 to 2024 period –

current employment exceeds 37,000 (1)

IT Income is Attractive – Average salaries

exceed $75,000 per year

IT Diversity remains a problem – more

than 83% of IT employees are white


Extended Gross IT Income

2014 - using avg wage by

MSA and code Col K x D x

2040

Extended Gross IT Income

2014 - using avg wage by

MSA and code Col K x E x

2040

Per Ohio

DJFS 2014

Per Ohio DJFS

Projected 2024

Code Occupational Title** Annual Projected 2014 - 2024 Percent

15-1121 Computer Systems Analysts 7,680 9,240 1,560 20.3% $38.26 599,365,260$ 720,685,692$

15-1132 Software Developers, Applications 6,060 7,160 1,100 18.2% $41.14 508,534,260$ 600,997,056$

11-3021 Computer and Information Systems Managers 3,040 3,530 490 16.1% $58.51 362,831,544$ 421,190,028$

15-1151 Computer User Support Specialists 3,240 3,620 380 11.7% $21.06 139,207,968$ 155,721,768$

15-1134 Web Developers 1,450 1,810 360 24.8% $28.02 82,891,728$ 103,403,928$

15-1142 Network and Comp. Systems architects and Admins 3,950 4,130 180 4.6% $34.82 280,586,292$ 293,430,336$

15-2031 Operations Research Analysts 540 680 140 25.9% $32.72 36,044,352$ 45,389,184$

15-1141 Database Administrators 1,030 1,150 120 11.7% $32.53 68,344,080$ 76,433,088$

15-1133 Software Developers, Systems Software 950 1,050 100 10.5% $42.66 82,675,080$ 91,377,720$

15-1152 Computer Network Support Specialists 2,460 2,540 80 3.3% $24.45 122,702,328$ 126,791,304$

15-1143 Computer Network Architects 1,460 1,520 60 4.1% $49.83 148,424,484$ 154,517,760$

15-1122 Information Security Analysts 610 660 50 8.2% $43.77 54,465,348$ 58,882,560$

15-1199 Computer Occupations, All Other 1,640 1,660 20 1.2% $36.95 123,619,920$ 125,127,480$

15-1131 Computer Programmers 2,600 2,350 -250 -9.6% $32.43 172,000,560$ 155,407,404$

36,710 41,100 4,390 12.0% 2,781,693,304$ 3,129,355,301$

***2015 wages statistically aged to June 2016.

Source: Ohio Department of Job and Family Services, Bureau of Labor Market Information, June 2017.

% increase in gross payroll

2014 to 2024

June 2016***

Cleveland-Elyria-Mentor, Canton Massillon, Akron Metropolitan Statistical AreaOccupational Employment* Projections Report, 2014-2024

Trilling Added Columns

Employment* Change in Employment Median Wages

(1 Source: Ohio Department of Job and Family Services, Bureau of Labor Market Information, June 2017.


IT Demand Profile


IT postings averaged approximately 19,600

from 2010 - 2018

2018 IT postings exceeded 20,000 positions,

29% higher than 2017

Top 5 IT Occupations in 2018 – represent more

than 53% of all postings

• Software Developer / Engineer

• Computer Support Specialist

• IT Project Manager

• Systems Analyst

• Network Engineer / Architect

IT Demand – Trend and Top Occupations

20,91315,928

17,98521,693

18,46619,242

22,14723,606

15,810

0 5,000 10,000 15,000 20,000 25,000

2018

2016

2014

2012

2010

NE OHIO IT Total Postings by Year

Top Emerging IT Occupations – based on postings and

industry forward looking discussions include cyber security,

web developer, data science / analytics, IoT and distributed

network / ledger technologies (Blockchain)


IT Demand – All Postings

BGTOCC CodeBGTOCC

2018 -2017

# Rank # Rank

15113100 Software Developer / Engineer 3,998 1 5,104 1 1,106

15115100 Computer Support Specialist 1,506 2 2,016 2 510

15119995 IT Project Manager 763 7 1,413 3 650

15112100 Systems Analyst 1,003 3 1,354 4 351

15119902 Network Engineer / Architect 817 4 1,018 5 201

15113492 Web Developer 701 9 990 6 289

15119901 Software QA Engineer / Tester 633 10 893 7 260

15114100 Database Administrator 777 6 818 8 41

15112200 Cyber / Information Security Engineer / Analyst 606 12 806 9 200

15114200 Network / Systems Administrator 719 8 777 10 58

15113300 Computer Systems Engineer / Architect 629 11 742 11 113

43902100 Data Entry Clerk 789 5 742 12 -47

15113191 Computer Programmer 388 13 550 13 162

15119993 Business Intelligence Analyst 376 14 525 14 149

15119994 Business Intelligence Architect / Developer 370 15 431 15 61

All 15,928 20,477 4,549

Source: Labor Insight Jobs (Burning Glass Technologies)

2,017 2018

Job Postings

NE OHIO: Comparing IT Job Postings 2018 and 2017 by Occupation


Top 5 IT Occupations in 2018 –represent more than 53% of all postings

• Software Developer / Engineer

• Computer Support Specialist

• IT Project Manager

• Systems Analyst

• Network Engineer / Architect

Most open IT positions dictate 3 years or

more of experience

• Only 27% of postings that indicate

experience required target entry level

candidates

• More than 50% of the top 10 IT occupations

require 3 to 5 years of experience –

• Nearly 25% of the top 10 IT occupations

requires more than 5 years of experience

(remainder of the 10,606)

Only 65% of 2018 postings define

required experience – 13,341

• Ads need more clarity and precision

in requirements to help candidates

and providers

IT Demand - Experience Counts

Occupation Title

AllAll with Work

Experience

Software Developer / Engineer 5,104 3,382 791 23.4% 1,825 54.0%

Computer Support Specialist 2,016 1,231 802 65.2% 370 30.1%

IT Project Manager 1,413 1,039 122 11.7% 550 52.9%

Systems Analyst 1,354 1,001 242 24.2% 554 55.3%

Network Engineer / Architect 1,018 662 103 15.6% 347 52.4%

Web Developer 990 603 221 36.7% 321 53.2%

Software QA Engineer / Tester 893 549 144 26.2% 314 57.2%

Database Administrator 818 551 91 16.5% 314 57.0%

Cyber / Information Security Engineer /

Analyst806 614 152 24.8% 293 47.7%

Network / Systems Administrator 777 485 90 18.6% 307 63.3%

Computer Systems Engineer / Architect 742 489 54 11.0% 208 42.5%

Top 15 total 15,931 10,606 2,812 26.5% 5,403 50.9%

Remainder of All 2018 Postings 4,546 2,735 843 18.5% 1,248 27.5%

Source: Labor Insight Jobs (Burning Glass

Technologies)

NE Ohio: All Postings for Each IT Occupation and Those Entry-Level and Mid-Level During 2018

Job Postings

0 to 2 Yrs Work Experience 3 to 5 Years Experience


Among the top 5 IT occupations posted, each one exhibited a wide range of job titles and descriptions -

Burning Glass captures the different descriptions in ads used within each Occupation Code and defines them as

Specialized Occupations within each Occupation

IT Demand - Job Descriptions Vary Greatly

With so many variations in the ways

employers describe specific

occupations, ……combined with the

fact that skills are not well defined –

can be confusing to all constituents

The detailed Specialized Occupations

for each of these top 5 IT Occupations

are shown in the next set of charts

Top Occupation# Specialized

Occupations

Within each Occupation,

the Top 3 Specialized Occ’s

Represent % of the # total of

ads for that Occupation

Software Developer 43 60% of all ads

Computer Support

Specialist24 75% of all ads

IT Project Manager 8 75% of all ads

Systems Analyst 28 65% of all ads

Network Engineer /

Architect36 70% of all ads


Software Developer exhibited 43 different

Specialized Occupations in 5,104 ads in 2018

Burning Glass captures the different descriptions in ads

used within each Occupation Code and defines them as

Specialized Occupations within each Occupation

IT Demand - Job Descriptions Vary Greatly Software Architect 99

Senior .NET Developer / Engineer 94

Embedded Software Engineer 88

Software Development / Engineering

Manager71

Java Architect 59

Mainframe Developer 55

Solutions Engineer 54

Hadoop Developer 48

Support Engineer 42

Software QA Engineer / Tester 38

Build and Release Engineer 33

C / C++ Developer / Engineer 30

Web Developer 26

Application Analyst 25

Performance Engineer 19

Exchange Engineer 16

PHP Developer 16

iOS Developer / Engineer 16

CMS Developer 15

SharePoint Developer 15

Vb.Net Developer 15

Python Developer 14

Mobile Developer / Engineer 11

Perl Developer 11

Front End Developer 9

Programmer / Analyst 9

Salesforce Developer 9

SAS Programmer 6

Ruby On Rails Developer 5

Back End Developer / Engineer 4

Software QA Analyst 4

Software QA Lead 4

Android Developer / Engineer 3

JavaScript Developer / Engineer 3

Computer Scientist / Researcher 1

Titles of remaining

35 Specialized

Occupations

# AdsJob Title


Computer Support Specialist

exhibited 23 different

Specialized Occupations in

2,016 ads in 2018

Burning Glass captures the

different descriptions in ads

used within each Occupation

Code and defines them as

Specialized Occupations – the

ranking of occurrences in 2018

ads are shown here

Job Descriptions Vary Greatly – Computer Support Specialist

645

609

241

143

123

123

51

37

10

10

4

3

2

2

2

2

2

2

1

1

1

1

1

0 100 200 300 400 500 600 700


Help Desk Technician / Analyst

Technical Support Engineer / Analyst

Application Support Engineer / Analyst

Computer Repair Technician

Systems Support Specialist

IT Specialist / Engineer

Technical Support Manager / Supervisor

Incident Analyst / Responder

Network Support Technician

Cyber Security Specialist / Technician

Technical Consultant / Analyst

Cyber Crime Analyst / Investigator

IT Administrator

IT Project Analyst

Systems Engineer

Systems Integration Engineer / Specialist

Vulnerability Analyst / Penetration Tester

Cyber Security Analyst

IT Auditor

Network Engineer / Architect

Systems Analyst

Unix Administrator / Engineer

IT Occupation - Computer Support Specialist23 Specialized Occupations


IT Project Manager exhibited

9 different Specialized

Occupations in 1,413 ads in 2018

Burning Glass captures the different

descriptions in ads used within each

Occupation Code and defines them

as Specialized Occupations – the

ranking of occurrences in 2018 ads

are shown here

Job Descriptions Vary Greatly – IT Project Manager

Source: Labor Insight Jobs

(Burning Glass Technologies)

0 100 200 300 400 500 600

IT Project Manager

IT Manager

Technical Project Manager

Technical Manager / Director

SAP Manager

Application Manager

IT Program Manager

IT Operations / Networking Manager

IT Director

IT Occupation - IT Project Manager9 Specialized Occupations - 1,413 ads total


Systems Analyst exhibited 27

different Specialized Occupations

in 1,354 ads in 2018

Burning Glass captures the different

descriptions in ads used within each

Occupation Code and defines them

as Specialized Occupations – the

ranking of occurrences in 2018 ads

are shown here

Job Descriptions Vary Greatly – Systems Analyst


457333

9795

7647

4440

262120

17141211

888

433222111

0 50 100 150 200 250 300 350 400 450 500

Busine ss / Systems Analyst

Systems Analyst

IT Project Analyst

Technical Consultant / Analyst

SAP Architect / Analyst

Application Support Engineer / Analyst

Systems Support Specialist

Technical Support Enginee r / Analyst

Configuration Analyst / Specialist

Cyber Se curity Consultant

Ne twork Engineer / Archite ct

Systems Integration Engineer / Specialist

Systems Enginee r

Computer Support Specialis t

IT Specialist / Enginee r

Cyber Se curity Enginee r

Help Desk Technician / Analyst

Systems Architect

Citrix E ngineer

Cyber Se curity Analyst

Incident Analys t / Responder

Cyber Crime Analys t / Investigator

Ne twork Adminis trator

Technical Support Manager / Supervisor

Cyber Se curity Manager / Administrator

IT Auditor

Unix Administrator / Engineer

IT Occupation - Systems Analyst27 Specialized Occupations - 1,354 Ads


Network Engineer /

Architect exhibited

35 different Specialized

Occupations in

1,018 ads in 2018

Burning Glass captures

the different descriptions

in ads used within

each Occupation Code

and defines them as

Specialized Occupations

– the ranking of

occurrences in 2018

ads are shown below

Job Descriptions Vary Greatly – Network Engineer / Architect

538

114

73

39

32

31

24

24

0 100 200 300 400 500 600

Network Engineer / Architect

Automation Engineer

Systems Engineer

Network Analyst / Specialist

Technical Support Engineer / Analyst


Cisco Engineer

IT Occupation - Network Engineer / Architect Showing 8 of 35 Specialized Occupations - 85% of all Ads

Network Reliability Engineer 18

Storage Engineer 16

Application Support Engineer / 13

Cloud Architect 13

Network Support Technician 8

Configuration Analyst / Specialist 7

Middleware Administrator 7

VMware Engineer / Administrator 6

Computer Operator 6

Cyber Security Manager / 6

Systems Architect 5

Cyber Security Architect 5

IT Specialist / Engineer 4

Technical Consultant / Analyst 3

Computer Repair Technician 3

Cyber Security Engineer 3

Help Desk Technician / Analyst 3

Unix Administrator / Engineer 2

Citrix Engineer 2

IT Auditor 2

Incident Analyst / Responder 2

Network Administrator 2

SAP Architect / Analyst 2

Systems Analyst 2

Windows Administrator 1

Cyber Security Analyst 1

Systems Integration Engineer / 1

Details of remaining 27 Specialized Occupations

# AdsJob Title


Skills in Demand


As exhibited in the Burning Glass Skills Analysis, they

remain predictable for top IT occupations as stated in 2018 Ads

Skills Are Critical

Key Skills as Stated in 2018 Ads – Top 5 Occupations – Historical ViewAlphabetical – Green Boxes Indicate > 50% of Ads contain

Software DeveloperComputer Support

SpecialistSystems Analyst

IT Project

Manager

Network Engineer /

Architect

.net Help Desk SupportBusiness

ProcessBudgeting Budgeting

ASP IT Systems Customer Service

Business

Process

Management

CISCO

Javascript LinuxHardware /

Software Config

Customer

ServiceCustomer Service

Java MS Active DirectoryInformation

SystemsITIL Java

C# Oracle Oracle MS Project C#

Object Oriented

Application DesignPrinters

Project

ManagementOracle Network Engineering

Oracle Repair SAPProject

ManagementProject Management

SQL / SQL Server Technical Support SQL Scheduling SCADA

Visual Studio TCP/IP SQL Scheduling

And emerging technologies will drive both

additional pressure on the supply system

• Big Data and Analytics

• Cloud Computing

• Advanced Robotics

• Next-Gen Genomics

• 3D printing

• Advanced Materials

• Internet of Things

• Blockchain

and emphasis on both existing and evolving tools such as -

Blockchain

Java/Python, C++, Angular, Node, Go, HTML5, Smart

Contract Development / Consensus algorithms, Cryptography

and Crypto-currencies, Distributed ledger technologies , Git,

JIRA, Linux, P2P Networking, Risk analysis, data security,

anomaly detection

IoTApache Hadoop; Hbase; Real Time Streaming Protocol;

Real-Time Operating System (RTOS); Amazon Elastic

Compute Cloud (EC2); Embedded Systems; or Machine

Learning, sensor design


• The Burning Glass Skills Analysis also breaks down requested

and required skills into 3 Occupational Skills Categories to further

refine how we inform candidates and skills providers

• Occupational Skill Categories describe the relationship

between an occupation and a skill.

As detailed here, this hierarchy begins with skills that are basic

foundations of an occupation, graduating to advanced skills

required for more senior or specialized roles that will set job

seekers apart. These are defined as Necessary, Defining and

Distinguishing Skills

• The Necessary, Defining and Distinguishing Skills for each

of the Top 5 IT Occupations by posting are shown in the next set

of charts

• Projected Growth indicates whether skills are growing or losing

importance into the next two years. These distinctions are

determined using information from across the nation. The extent

to which these are important to local employers is measured by

the extent they appear in ads for particular occupations. These

too are indicated on the next set of charts for each of the skills for

the Top 5 IT Occupations by Ads

Skills Are Critical


https://laborinsighthelp.burning-glass.com/jobs/us/wp-content/uploads/2018/10/LI-5.5-Skill-Categories.png

Skill Preferences – 2018 Postings and Projected 2 Year ChangeSoftware Developer: Three Top Specialized Occupations – Stated Skills Requirements

SQL 36.5% -9.3%

Java 27.1% -8.3%

Software Development 23.0% -1.0%

Javascript 19.6% 3.4%

SQL Server 15.4% -14.9%

.NET 15.2% -28.1%

Unit Testing 11.8% 4.4%

Extraction Transformation and Loading (ETL)11.5% 11.3%

Apache Hadoop 10.9% 10.1%

Big Data 10.3% 16.8%

MS SQL Server Integration Services (SSIS) 9.1% -7.1%

Visual Studio 8.5% -1.0%

MS SQL 8.1% -21.4%

Transact SQL 7.5% -12.2%

AngularJS 7.3% 26.8%

Oracle PL/SQL 7.2% -13.3%

SQL Server Reporting Services (SSRS) 6.7% -20.3%

C++ 6.1% -7.0%

Informatica 5.4% -3.6%

Data Modeling 5.2% -5.1%

MS C# 26.3% -15.2%

Oracle 22.3% -8.1%

Project Management 17.0% -6.5%

Customer Service 13.5% 8.2%

Debugging 13.5% -5.2%

Extensible Markup Language XML 13.0% -23.0%

Python 12.3% 24.1%

Relational Databases 11.4% -4.7%

Business Process 11.2% -3.2%

Linux 10.6% -3.5%

Skills

% of Sp

Occ

Postings

Projected

Growth

SQL 34.3% -9.3%



Java 24.9% -8.3%

Software Engineering 22.9% 4.7%

Object-Oriented Analysis and Design (OOAD)14.5% -15.3%

.net 12.8% -28.1%


Git 7.7% 26.1%

Python 6.9% 24.1%

AngularJS 5.7% 26.8%

Jquery 5.4% -11.0%

Skills

% of Sp

Occ

Postings

Projected

Growth

Software Architecture 6.5% 1.7%

HTML5 6.3% -4.6%

Agile Development 6.2% 3.3%

Web Development 5.7% -21.4%

JSON 4.5% 11.0%

PHP 4.2% -12.8%

PERL 2.7% -24.6%

AJAX 2.6% -30.8%

Bootstrapping 2.3%

Continuous Integration 2.3% 26.8%

Skills

% of Sp

Occ

Postings

Projected

Growth

Microsoft C# 23.4% -15.2%

Oracle 15.6% -8.1%

C++ 13.4% -7.0%

Linux 11.1% -3.5%


Extensible Markup Language ( XML) 9.3% -23.0%

SQL Server 9.2% -14.9%


Web Application Development 6.1% -4.8%

UNIX 5.9% -19.8%

Web Application Development 19.1% -4.8%

MS SQL 17.7% -21.4%

Extensible Markup Language (XML) 16.9% -23.0%

Scrum 16.2% 13.1%

Oracle 15.3% -8.1%

Object-Oriented Analysis and Design (OOAD)15.0% -15.3%


Systems Development Lifecycle (SDLC) 10.7% 1.6%


Git 9.1% 26.1%

.NET 85.9% -28.1%

Active Server Pages (ASP) 53.9% -28.4%

ASP.NET 50.4% -34.3%


Jquery 25.3% -11.0%

MS C# 71.1% -15.2%


SQL 69.9% -9.3%

SQL Server 44.9% -14.9%

Visual Studio 23.2% -1.0%

Model-View-Controller 11.7% -7.7%

Sitecore 7.6% 9.0%

Extensible Markup Language (XML) 5.7% -39.4%

Language Integrated Query (LINQ) 5.5% -29.2%

Microsoft SQL Server Integration Services (SSIS)5.0% -7.1%

CSS 4.5% 6.2%

C++ 1.9% -7.0%

Necessary Defining Distinguishing

Software Engineer /

Architect

Application Developer /

Engineer

.net Developer



Computer Support Specialist: Three Top Specialized Occupations – Stated Skills Requirements


Computer Support

Specialist

Technical Support

Engineer

Help Desk Technician

Repair 18.3% 0.0%

SQL 15.8% -11.5%

Transmission Control / Internet Protocol (TCP/IP)13.5% 2.6%


Oracle 11.5% -8.9%

Domain Name System (DNS) 10.3% 4.8%

Printers 10.3% 2.4%

Telecommunications 10.0% -6.8%

Customer Contact 9.7% 6.4%

Hardware Troubleshooting 9.2% -2.3%

Computer Installation and Setup 10.6% 5.5%

System/Network Configuration 5.4% 1.0%

Voice over IP 4.6% 1.7%

Break/Fix 3.4% 11.8%

Microsoft Exchange 3.2% -15.4%

Citrix 2.9% -11.2%

Network Support 2.6% 3.5%

Apple Macintosh 1.1% -4.9%

Macintosh OS 1.1% 9.1%

OS X 0.6% 0.0%

System/Network Configuration 12.6% 1.0%

Citrix 7.8% -1.2%


Wide Area Network (WAN) 5.4% -7.0%

Window Server 5.4% -12.2%

Hardware and Software Problem Diagnosis 4.5% 1.5%


Microsoft Exchange 2.9% -15.4%

Voice of IP (VoIP) 2.6% 1.7%

Repair 14.4% 0.0%

Computer Hardware /Software Knowledge 13.6% 1.6%

Troubleshooting Technical Issues 10.9% 11.6%


Technical Assistance 9.9% -1.2%

ITIL 8.9% 0.4%

Hardware and Software Configuration 8.5% 10.6%

Network Troubleshooting 8.5% -0.8%

Information Technology Indusrty Knowledge 7.5% 13.0%

Skills

% of Sp

Occ

Postings

Projected

Growth


Troubleshooting Technical Issues 16.1% 11.6%

Computer Hardware /Software Knowledge 7.1% 1.6%

Retail Indstry Knowledge 2.4% -5.2%

Skills

% of Sp

Occ

Postings

Projected

Growth

Virtual Private Networking (VPN) 7.1% 2.8%



PC Support 4.0% -13.7%

Macintosh OS 2.4% 9.1%

Hardware and Software Problem Diagnosis 1.7% 1.5%

Computer Repair 1.4% 1.6%

Motherboards 0.4% 1.3%

Skills

% of Sp

Occ

Postings

Projected

Growth

Technical Support 62.7% 1.9%


Repair 30.0% 0.0%

Printers 23.6% 2.4%

IT Support 23.1% 10.0%

Microsoft Active Directory 17.7% 3.9%

Hardware and Software Configuration 15.9% 10.6%

Help Desk Support 14.4% 2.1%

Software Installation 13.6% 1.1%

Hardware and Software Installation 12.3% 5.7%




Linux 22.3% -6.8%




UNIX 11.2% -27.2%

Cisco 10.9% 3.9%


Windows Server 10.0% -12.2%




Printers 24.8% 2.4%





Hardware Troubleshooting 10.7% -2.3%



Skill Preferences – 2018 Postings and Projected 2 Year Change

Systems Analyst: Three Top Specialized Occupations – Stated Skills Requirements


Systems Analyst

Business / Systems

Analyst

IT Project Analyst

Skills

% of Sp

Occ

Postings

Projected

Growth

Project Management 28% -4.3%

Information Systems 25% -6.0%

Scheduling 15% 0.9%

Software Development 12% 4.3%

Customer Service 10% 7.3%

Technical Support 10% -2.3%

Data Analysis 8% 6.5%

SAP 8% 6.7%

Java 7% -1.9%

Business Analysis 7% -3.5%

Skills

% of Sp

Occ

Postings

Projected

Growth

Systems Analysis 39% -9.6%

SQL 23% -6.5%

Oracle 22% -5.0%

Business Process 14% -2.9%

Skills

% of Sp

Occ

Postings

Projected

Growth

Application Support 7% -12.5%

Business Systems Analysis 4% 1.3%

Systems Development Lifecycle (SDLC) 3% -2.1%

Hardware and Software Configuration 2% -6.4%

Software Development 21.3% 4.3%


Technical Writing / Editing 14.1% -8.3%

Information Systems 13.7% -6.0%

Scheduling 12.2% 0.9%

SAP 11.0% 6.7%

Oracle 10.5% -5.0%

Quality Assurance and Control 9.7% 0.6%

Project Planning and Development Skills 9.3% -15.1%

Change Management 8.6% 1.0%


Business Analysis 1.1% -3.5%


Business Systems 0.4% -2.8%

Business Systems Analysis 0.4% 1.3%

Systems Analysis 0.4% -9.6%

Systems Development Lifecycle (SDLC) 0.2% -2.1%

User Acceptance Testing (UAT) 0.2% -3.2%

Business Process Modeling 10.5% 6.6%

Requirements Analysis 7.6% 1.1%

Data Warehousing 5.1% -12.4%

Requirement Verification and Validation 5.1% 3.5%

Business Intelligence 2.7% -3.7%

Data Mapping 2.7% 3.6%

Hardware and Software Configuration 14.4% -6.4%

SDLC 3.1% -2.1%

Systems Development 4.1% -7.4%

Systems Integration 5.2% -10.5%

User Acceptance Testing 3.1% -3.2%


Oracle 28.9% -5.0%

ERP 24.7% 3.0%


SAP 12.4% 6.7%

SQL 28.9% -6.5%



Project Planning & Dev Skills 15.5% -15.1%

Change Management 8.2% 1.0%

Customer Contact 8.2% -0.4%

Budgeting 5.2% 0.2%


QA and Control 3.1% 0.6%

Technical Support 3.1% -2.3%




IT Project Manager: Three Top Specialized Occupations – Stated Skills Requirements


IT Project Manager

IT Manager

Technical Project

Manager

Skills

% of Sp

Occ

Postings

Projected

Growth

Oracle 11% -9.7%


Microsoft Visio 8% -14.6%

Quality Management 8%


SQL 8% -5.8%


Quality Assurance and Control 4% -9.4%

Skills

% of Sp

Occ

Postings

Projected

Growth

Budgeting 39% -5.4%

Change Management 15% 0.6%

Microsoft Project 19% -15.2%


Project Planning and Development Skills 24% -8.0%

Scheduling 18% 0.8%

Scrum 19% 18.7%


Stakeholder Management 14% 9.7%

Waterfall Development Process 14%

Skills

% of Sp

Occ

Postings

Projected

Growth


Atlassian JIRA 4% 31.2%

ITIL 4% -7.2%

Resource Management 3% -11.3%

Lifecycle Management 3% 2.9%

Agile Development 2% 8.0%

Systems Development 1% -1.7%


Scrum 5% 18.7%

Software Installation 5% -14.2%

Hardware and Software Installation 4% -11.9%

IT Management 4% -1.3%

Lifecycle Management 3% 2.9%

Data Warehousing 3% -14.3%

Systems Development 3% -1.7%

Systems Development Life Cycle (SDLC) 2% -12.5%


Enterprise Resource Planning (ERP) 18% 2.0%


Technical Support 17% -3.1%


Information Technology Industry Knowledge 15% 13.2%

SQL 14% -5.8%

Scheduling 12% 0.8%

Staff Management 11% -5.2%

Oracle 10% -9.7%


Budgeting 50% -5.4%


ITIL 31% -7.2%



Disaster Recovery Planning 8% -10.0%

Information Security 6% 14.2%


E-Commerce 20% -7.4%

SQL 20% -5.8%


Salesforce 16% 15.0%

Microsoft Project 13% -15.2%

Scheduling 13% 0.8%

Oracle 13% -9.7%



Budgeting 25% -5.4%


Java 14% -3.8%

JavaScript 13% 6.3%

Atlassian JIRA 6% 31.2%

Scrum 6% 18.7%

Systems Development Life Cycle (SDLC) 5% -12.5%




Salesforce Development 6% 26.6%

Waterfall Development Process 6%


DevOps 5% 42.0%

Scrum Master 4% 28.5%




Network Engineer / Architect: Three Top Specialized Occupations – Stated Skills Requirements


Network Engineer /

Architect

Automation Engineer

Systems Engineer

Skills

% of Sp

Occ

Postings

Projected

Growth



Routers 14.6% -6.2%


SQL 12.7% -6.8%

Java 11.6% -4.2%



Network Troubleshooting 8.4% -3.1%

Skills

% of Sp

Occ

Postings

Projected

Growth

Network Hardware 4.6% -6.5%


System Architecture 3.9% 1.5%

Cisco Routing 3.7% -10.8%

Cisco Routers 3.6% -23.0%

Network Testing 3.2% -4.4%

Cisco Nexus 3.1% 2.6%

Simple Network Management Protocol (SNMP)2.8% -7.1%

Big Data 2.7% 20.7%

Network Management Central (NMC) 2.4% 0.0%

Skills

% of Sp

Occ

Postings

Projected

Growth

Network Engineering 32.0% -2.7%

Cisco 25.7% -3.7%

Wide Area Network (WAN) 13.5% -9.2%

Solution Architect 12.2% 7.5%

Border Gateway Protocol 9.2% 0.0%

Network Infrastructure (Edge POE. Devices) 9.2% 2.6%

Virtual Private Networking (VPN) 9.0% -2.3%

VMWare 9.0% -1.9%

Cisco Scheduling 8.7% -6.0%

Virtualization 8.0% -1.4%

MS C# 36.4% -0.6%

Budgeting 28.6% -6.8%


SCADA 22.9% 5.7%


Seimens Nixdorf Hardware 22.1% -6.3%

Process Control 17.9% 2.9%


Commissioning 17.1% 0.0%

QA and Control 9.3% -4.6%

Human Machine Interfact 28.6% 12.3%

Java 23.6% -4.2%

Programmable Logic Controller Programming PLC21.4% 1.1%

SQL 20.0% -6.8%

Automation Systems 18.6% 6.3%

Robotics 14.3% 27.5%

Automation Testing 10.7% 0.5%

Python 10.0% 28.0%

Ruby 10.0% 4.4%

Puppet 9.3% 21.8%

Shell Scripting 5.7% -9.3%

Docker Software 5.0% 61.9%

Software Quality Assurance 4.3% -10.0%

Bash 3.6% 15.6%


Software Testing 2.9% -8.6%

Automation Consulting 2.1% 16.9%

Version Control 2.1% 1.5%

Agile Development 1.4% 8.0%

TestiNG 1.4% 18.7%

Hardware Experience 11.2% -7.7%

Hardware and Software Configuration 6.7% -2.3%

MS Azure 5.4% 46.4%

WAN 4.9% -12.3%

Shell Scripting 3.2% -12.6%

Network Security 2.4% 0.6%

Software Architecture 2.1% 4.5%

Performance Tuning 1.7% -10.7%

Cloud Computng 1.5% 9.4%

Red Hat Linux 1.3% -2.4%

Systems Engineering 53.0% 0.6%

VMWare 22.5% -4.6%

Linux 17.8% -7.1%

Virtualization 13.1% -1.8%

Systesm Administration 9.7% -5.2%


Configuration Management 6.2% -0.7%

UNIX 6.0% -21.1%

Systems Integration 4.5% -10.1%

Systems Architecture 3.2% 2.2%



MS Active Directory 13.9% -5.7%

Software Engineering 13.7% 6.4%

Java 13.5% -3.9%


SQL 12.4% -5.8%

Python 12.0% 25.7%


Cisco 10.5% -10.2%




One Slice of Talent Supply Regional Higher Education - Trend Lines


Supply – IT Bachelor Degrees Conferred NE Ohio (10 Counties)


NE Ohio: Institutions with Completions in Bachelor's degree by CIP code (with > 0

graduates)2017 2016 2015 2014 2013

Computer and Information Sciences, General (11.01) 113 107 93 57 48

Computer Programming (11.02) 12 14 10 13 4

Information Science/Studies (11.04) 47 14 1 0 1

Computer Systems Analysis (11.05) 53 45 55 62 58

Computer Science (11.07) 211 140 133 118 130

Computer Systems Networking and Telecommunications 11.09 60 119 48 56 43

Computer/Information Technology Administration and Management (11.10) 8 4 26 16 24

Computer and Information Sciences and Support Services, Other (11.99) 1 0 5 2 1

Computer Engineering (14.09) 77 48 59 41 37

Biomathematics, Bioinformatics, and Computational Biology (26.11) 2 8 5 3 4

Mathematics and Computer Science (30.08) 45 44 36 36 13

Medical Illustration and Informatics (51.27) 11 7 6 8 9

Management Information Systems and Services (52.12) 8 44 50 59 50

Total Bachelor Degrees Conferred 648 594 527 471 422

*This report uses data from the National Center for Education Statistics (NCES) IPEDS database from 2013-2017.

Public and Private reporting schools from IPEDS in 10 counties NEO - details available by institution

Baldwin Wallace UniversityCase Western Reserve UniversityCleveland Institute of ArtCleveland State UniversityHerzing University-AkronHiram CollegeITT Technical Institute-AkronITT Technical Institute-StrongsvilleITT Technical Institute-Warrensville Heights

Over the 2013 – 2017 period, overall Bachelor Degrees conferred by NE Ohio

institutions grew at an annual rate of approximately 11% per yearNE Ohio Institutions conferring Bachelor

Degrees in Programs contained in table

John Carroll UniversityKent State University at KentMalone UniversityNotre Dame CollegeOberlin CollegeSouth University-ClevelandUniversity of Akron Main CampusUniversity of Mount UnionUniversity of Phoenix-OhioUrsuline CollegeWalsh University

Supply – IT Related Associate Degrees / Certificates Conferred NE Ohio – State Institutions


Over the 2013 – 2017 period,

overall Associate Degrees

conferred by NE Ohio State

and Community institutions

shrunk by approximately 9%

Only a small number of

additional associate degrees

in other related CIP’s were

reported by the following

institutions over the 5 year

period 2013-2017

Institution TypeDistance

Learning2017 2016 2015 2014 2013

Stark State College Public Yes 106 107 100 98 125

Cuyahoga Community College District Public Yes 88 62 74 56 71

University of Akron Main Campus Public No 50 63 90 59 100

Lorain County Community College Public No 47 54 36 49 39

Lakeland Community College Public Yes 28 33 27 21 9

Kent State University at Geauga Public Yes 7 8 10 9 12

Kent State University at Kent Public No N/A N/A N/A 0 N/A

Kent State University at Stark Public No N/A N/A N/A 0 N/ASub Total 326 327 337 292 356

NE Ohio: Institutions with Completions in a Associate degree - Computer And Information Sciences And Support Services (11)

Institution TypeDistance

Learning2017 2016 2015 2014 2013

Cuyahoga Community College District Public Yes 51 19 7 2 2

Lakeland Community College Public No 7 46 9 35 8

Stark State College Public Yes 4 4 1 11 10

Lorain County Community College Public No 1 2 2 1 3

Community Services Division-Alliance City Public No N/A N/A N/A 0 0Sub Total 63 71 19 49 23

NE Ohio: Institutions with Completions in an Award of at least 1 but less than 2 academic years - Computer And Information Sciences And

Support Services (11)

Classification of Institutional Programs (CIP) #11 only

Over the 2013 – 2017

period, overall

Certificates awarded by

NE Ohio State and

Community institutions

nearly tripled

Associate Degrees

Certificates

Filling Open IT Jobs:

Economic Impact


Potential Business Economic Impact

• Imported talent typically costs a multiple of the cost for the same talent sourced locally; so how can we build and employ a pool of experienced talent without cannibalizing incumbents? Perhaps upskill and move incumbents up the ladder and open up more entry level opportunities s? What strategies are employers leveraging ? What can we do to help ?

• Regional business is hindered by the lack of IT resources needed to develop the tools and systems that grow business and improve profitability

• Those businesses often have to depend on more costly 3rd part resources more than they otherwise would or simply not invest in new and improved systems and technologies, both of which have a huge impact on their competitive advantage and profitability

Potential Regional Economic Impact

• Lost Wages – For 19,000 open positions at an average wage of nearly $75,000 per year, the region could be

losing over $1.4B in payroll

• Lost Regional Business Revenue and Taxes - And at an average labor productivity rate of 2 times payroll

cost, the region could be losing out on more than $2.8B in revenues - perhaps more than $20M in payroll taxes

(@1% tax rate) and even more in income taxes on company profits

IT Demand - Economics of 19,000 + Open IT Positions


Appendices1. CIP Codes Used

2. Various Definitions of Counties


CIP Codes

Used

Spring 2019 IT Talent Bulletin – Northeast Ohio (10 counties)

Closing the Gaps in Supply and Demand – Appendix 1

11.0101 Computer and Information Sciences, General

11.0103 Information Technology

11.0199 Computer and Information Sciences, Other

11.0201 Computer Programming/Programmer, General

11.0202 Computer Programming, Specific Applications

11.0203 Computer Programming, Vendor/Product Certification

11.0299 Computer Programming, Other

11.0301Data Processing and Data Processing

Technology/Technician

11.0401 Information Science/Studies

11.0501 Computer Systems Analysis/Analyst

11.0701 Computer Science

11.0801Web Page, Digital/Multimedia and Information Resources

Design

11.0802 Data Modeling/Warehousing and Database Administration

11.0803 Computer Graphics

11.0901 Computer Systems Networking and Telecommunications

11.1001 Network and System Administration/Administrator

11.1002 System, Networking, and LAN/WAN Management/Manager

11.1003Computer and Information Systems Security/Information

Assurance

11.1004 Web/Multimedia Management and Webmaster

11.1006 Computer Support Specialist

14.0901 Computer Engineering, General

14.0903 Computer Software Engineering

15.1204 Computer Software Technology/Technician

26.1103 Bioinformatics

26.1104 Computational Biology

30.0801 Mathematics and Computer Science

30.1601 Accounting and Computer Science

43.0116 Cyber/Computer Forensics and Counterterrorism

51.0709 Medical Office Computer Specialist/Assistant

51.2706 Medical Informatics

52.1201 Management Information Systems, General


Ohio Dept of JFS – JobsOhio definition of Northeast Ohio – 18 counties

2024 industry and occupational projections for the Cleveland JobsOhio Region, including Ashland, Ashtabula, Columbiana, Cuyahoga, Erie, Geauga, Huron, Lake, Lorain, Mahoning, Medina, Portage, Richland, Stark, Summit, Trumbull, Tuscarawas, and Wayne Counties. In PDF and Excel.

Ohio Dept of JFS – JobsOhio definition of Cleveland-Elyria-Mentor MSA

2024 industry and occupational projections for the Cleveland-Elyria-Mentor Metropolitan Statistical Area,including Cuyahoga, Geauga, Lake, Lorain and Medina Counties. In pdf and Excel.

Ohio Dept of JFS – JobsOhio definition of Canton-Massillon MSA

2024 industry and occupational projections for the Canton-Massillon Metropolitan Statistical Area, including Carroll and Stark Counties. In pdf and Excel.

Ohio Dept of JFS – JobsOhio definition of Akron MSA

2024 industry and occupational projections for the Akron Metropolitan Statistical Area, including Portage and Summit Counties. In pdf and Excel.


Various definitions of counties included - Appendix 2

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