IT Trends and Challenges:Six Degrees for Contemplation

Dave CoplinEnterprise Strategy ConsultantMicrosoft Consulting Services

Why me?

• 16 years trying to make technology disappear...

• Enterprise Collaborator

• Technology Alchemist (wannabe)

From: Jonathan MurrayWorldwide Technology Officer

Microsoft

Disclaimer*1. Forward Looking Statements: The following presentation contains certain

predictions and forecasts which may possibly/probably, turn out to be wholly inaccurate.

2. Utility: The forward looking nature of this presentation is unlikely to provide any information which will prove useful for addressing near term challenges in your business or personal life.

3. Work In Progress: This is an ongoing piece of work; as such the author reserves the right to right to amend, replace or contradict any premises, argument or logical statements contained herein.

4. Investment Decisions: Under no circumstances should the information be used to make investment or other life changing decisions. The author’s liability shall not exceed the fee received for this presentation.

Six DegreesFor

Contemplation

CONVERGENCE

TRANSFORMATIONTRANSFORMATION

Six DegreesFor

Contemplation

Cost Reduction

Creating a Self-Funding Architecture?

££ Generated Savings ££

RealisedSavings

Re-investment inProgrammes

OPPORTUNITYCOST

Assessing Potential Reductions

Is it revolutionary?

Does it keep the lights on?

Transform the business

Run the business

Grow the business

No

No

Does it make money?

Source: “Five Ways to Improve Investment Confidence and Return on IT Assets”, Gartner Research, Inc., September 2008

Sustainability• SUSTAINABILITY POP QUIZ #1:

– How much of an organisation’s Environmental Impact is IT actually responsible for?

2%

IT’s Role in SustainabilityAsk not what the environment can do for you...

2%

98%

Direct impact of IT

Knock on effect of IT

Infrastructure & socio-economic changes

GHG Emissions E-waste

HazardousSubstances

Use of Scarce Resources

TravelSubstitution

TransportationOptimisation

eBusinesseGovernment

EnvironmentalControl Systems

Energy Intensity

GHGIntensity

TransportationIntensity

Source: Gartner 2007

• SUSTAINABILITY POP QUIZ #2: – Which is “greener”?

Security & Privacy

Consumerisation

You’re Not SpecialAnymore...

Company Loyalty

Veterans(b. 1922 to 1945)

Strongly Independent

Generation X(b. 1965 to 1979)

Financial Success

Baby Boomers (b. 1946 to

1964)

Personalized Work

Millennials(b. 1980 to 2000)

Source: “Get Ready: The Millennials Are Coming!”, Forrester Research, Inc., September 2005

“The Millenials

Are Coming!”

Customisation Scrutiny Integrity

Collaboration Entertainment

Speed Innovation

Freedom

The Net Generation Norms

Source: “Grown Up Digital – How the Net Generation is Changing Your World” by Don Tapscott

Social Networking Comes of Age

Source: “Global Faces and Networked Places” A Nielson Report on Social Networking’s New Global Footprint, March 2009

Agility

Innovation

Organisational Innovation

Culture

Executive Sponsorship

FundingIncentives

Process

Technology

Grassroots Innovation: ThinkWeek

Microsoft Confidential

So What?

Consumerisation

Sustainability & theEnvironment

Security &Privacy

Agility

Cost Reduction

Transformation

TransformationHurts

Imagination Passion

Courage

Humanity

Intellect

Luck

Are you up for the challenge?

A Disruptive Influence...

www.theenvisioners.com

Q&A and Discussion