Certificación ITIL Expert por Ciclo de Vida. Contiene los certificados: Foundations of ITSM based on ITIL® v3 Certificate ITIL® Service Strategy Certificate ITIL® Service Design Certificate ITIL® Service Transition Certificate ITIL® Service Operation Certificate ITIL® Continual Service Improvement Certificate ITIL® Managing Across the Lifecycle Certificate ITIL® Expert Certificate in IT Service Management
