ITIL v3 Release and Deployment Management
Week 1:Introduction
CIS Enterprise Architecture
Release & Deployment Workshop Outline• Week 1 – Introduction
• Week 2 – Concepts & Definitions
• Week 3,4,5 – Process Flow & Activities
• Week 6 – Roles & Responsibilities
• Week 7 – Documentation
• Week 8 – Conclusion
ITIL v3 Release and Deployment Management 2CIS Enterprise Architecture
ITIL Overview
ITIL Major Domains– Service Strategy– Service Design– Service Transition– Service Operation– Continual Service Improvement
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ITIL Overview
ITIL v3 Release and Deployment Management 4CIS Enterprise Architecture
Service Transition
Service Transition Processes– Change Management– Release & Deployment Management– Transition Planning & Support– Service Asset & Configuration Management– Service Validation & Testing– Service Evaluation– Knowledge Management
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Release & Deployment
Release - A collection of hardware, software, documentation, processes or other components required to implement one or more approved changes to IT services. The contents of each release are managed, tested and deployed as a single entity.
ITIL v3 Release and Deployment Management 6CIS Enterprise Architecture
Release & Deployment
Release - A collection of hardware, software, documentation, processes or other components required to implement one or more approved changes to IT services. The contents of each release are managed, tested and deployed as a single entity.
ITIL v3 Release and Deployment Management 7CIS Enterprise Architecture
Release & Deployment
Deployment - The activity responsible for movement of approved releases of hardware, software, documentation, process etc. to test and production environments.
ITIL v3 Release and Deployment Management 8CIS Enterprise Architecture
Release & Deployment
Deployment - The activity responsible for movement of approved releases of hardware, software, documentation, process etc. to test and production environments.
ITIL v3 Release and Deployment Management 9CIS Enterprise Architecture
Release & Deployment
Release & Deployment Management – The process responsible for planning, scheduling and controlling the movement of releases to test and production environments. The primary objective is to ensure the integrity of the production environment.
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Scope
The scope of Release and Deployment Management includes the processes, systems and functions to package, build, test and deploy a release into production and establish the service specified in the Service Design Package before final handover to service operations.
ITIL v3 Release and Deployment Management 11CIS Enterprise Architecture
Objectives
• To efficiently build, install, test and deploy releases to a target environment successfully and on schedule
• Clear and comprehensive release and deployment plans
• Controlled deployment of a new or changed service into production
• Minimal unpredicted impact on the production services, operations and support organization
ITIL v3 Release and Deployment Management 12CIS Enterprise Architecture
Value To Business
• Delivering change, faster and at optimum cost and minimized risk
• Assuring that customers and users can use the new or changed service in a way that supports the business goals
• Improving consistency in implementation approach across the business change, service teams, suppliers and customers
• Contributing to meeting auditable requirements for traceability through Service Transition.
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Release and DeploymentLifecycle (Generic)
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Release & Deployment Activities
• Releasing Planning• Prepare for Build, Test and Deployment• Build and Verify• Testing• Plan and Prepare for Production Deployment• Perform Production Deployment• Verify Production Deployment• Early Life Support• Review and Close Release
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Release and Deployment Process
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DRAFT
Interfaces
• Change Management
• Service Validation and Testing
• Service Asset & Configuration Management
• Knowledge Management
ITIL v3 Release and Deployment Management 17CIS Enterprise Architecture
Q & A
• Release and Deployment Management
• Definitions
• Scope
• Activities
• Interfaces
ITIL v3 Release and Deployment Management 18CIS Enterprise Architecture
Reference Material
\\fscty07\Enterprise_Architecture\05 EA CIS ITIL Process\CIS Release Management
ITIL v3 Release and Deployment Management 19CIS Enterprise Architecture