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IT ServicesGetting started for new members of staff
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Your department/faculty is responsible for staff username and email account requests
This account gives you access to ALL our services IT Services soon launching an online request form
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You will be prompted to change your password at first logon
Read guidelines about password creation
Change every 90 days
How to change your password
1. IOE workstation (Ctrl Alt Delete)
How to change your password
2. Outlook web access option
3. Portal not 100% reliable
Your staff email• 3GB Mailbox• Outside use ‘Outlook
web access’• https://mail.ioe.ac.uk
‘The Portal’ Access to a range of services outside the IOE https://portal.ioe.ac.uk
This service will be updated very shortly
Wireless network
Before using the wireless network you must have changed your password.
Remember:INST\your username INST\wrrscsr
Data handling and back up
‘N’ Personal staff and student data storage 6GB
‘Q’ Shared area for staff
Any staff data deleted from ‘Q’ or ‘N’ and reported within two weeks can be restored
‘O’ Shared area for students
Data Protection
Don’t share your username and password
IT Services will never ask for your password
More detailed advice about working with sensitive data on our website
http://www.ioe.ac.uk/itservices/ITSpolicy.html
Virtual Learning Environment
To request access:Blackboard: Email [email protected] your computer username and the list of course IDs Example: (IOE_MMATLH_12_2008)
Moodle: Piloted this year and implemented next academic year.
Learning Technology Unit: information and support for the use of flexible and distance learning technologies across the IOE. http://www.lkl.ac.uk/ltu
IT training and ICT support for staff• A range of applications• A choice of learning styles• Regular updates and
booking information via email
• Tailor made sessions and one to one tutorials available
• Email [email protected]
• Focused support for ICT in Initial Teacher Education
• Targeted ICT sessions built into the programme in liaison with tutors.
• Team taught and optional sessions
• Project work with schools and staff development
• Email [email protected]
Software guides
Self-help software guides• Available on IOE Intranet• 40 + available• Cover features of Office 2007, some on Office 2008 (Macs)
Media Services and equipment
• A range of media equipment is available for loan from the computer helpdesk
• A specialist media service desk is located on level 3 Core B
• Email: [email protected] • Telephone: 020 7612 6696
Institute of EducationUniversity of London20 Bedford WayLondon WC1H 0AL
Tel +44 (0)20 7612 6000Fax +44 (0)20 7612 6126Email [email protected] www.ioe.ac.uk
Getting help
Computer Help Desk in the Library:Monday - Thursday: 09.00 - 18.00Friday: 09.00 - 17.00Saturday: 11.00 - 13.00 & 14.00 - 16.00
Help Line (020 7612 6696):Do use the help line as your problem could be resolved remotely ON THE SPOT 24 hour service
Email:[email protected]@ioe.ac.uk
Find out morehttp://www.ioe.ac.uk/services/ITServices.html