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It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

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It’s Not Multichannel Marketing If You Don’t Include Search We all know multichannel marketing – reaching customers through multiple avenues such as a retail store, website, catalogue, or direct personal communications via snail mail, email or text message. But what about search? If you’re not engaging through the search channel, you’re missing out on one of the most powerful forms of engagement: people telling you specifically what they want! This session explores the best ways to integrate search into the marketing mix.
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It’s Not Multichannel Marketing If You Don’t Include Search Lisa Raehsler SEM Strategy Consultant October 6, 2010
Transcript
Page 1: It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

It’s Not MultichannelMarketing If You Don’t

Include Search

Lisa RaehslerSEM Strategy Consultant

October 6, 2010

Page 2: It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

@lisarocksSEM

Is SEM Overlooked?

This is Search

1 line item1 budget

Page 3: It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

@lisarocksSEM

Best Practice #1: Goals

Fit into overallstrategic goals

•Can help definegoals

•Different goals forsearch?

Buying Funnel

Page 4: It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

@lisarocksSEM

Best Practice #2: Listen

Listen to what peoplewant

•This is what theysearch for!

Keyword Global Monthly Searcheseco products 49,500 "eco products" 12,100 [eco products] 4,400 green products 90,500 "green products" 40,500 [green products] 9,900 eco friendly products 33,100 "eco friendly products" 18,100 [eco friendly products] 9,900 eco friendly cleaning products 3,600 environmentally friendly products 40,500 eco friendly 450,000 eco friendly promotional products 1,900 eco friendly home products 880 green eco friendly products 720 eco friendly products wholesale 480 green home products 2,400

Page 5: It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

@lisarocksSEM

Best Practice #3: Creative

Creativeconsistency

•Old Navy:

•Same ad copy onevery search

•Missedopportunity!

Page 6: It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

@lisarocksSEM

Best Practice #4: Budget

Proper budget allocation

•This is a real budget allocation for a nationalproduct launch!

Page 7: It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

@lisarocksSEM

Best Practice #5: Engagement

1. Watch TV

2. Search

4. Off-line purchase?

3. Visit Website

Page 8: It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

@lisarocksSEM

Killer Tactic #1

Retargeting

• Reach themanywhere on theweb

Page 9: It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

@lisarocksSEM

Killer Tactic #2Drive socialmedia fans andfollowers withPPC

Page 10: It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

@lisarocksSEM

Killer Tactics #3

Promotions and special offers

• Escalating discounts

Free Shipping

10% off

20% off

Page 11: It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

@lisarocksSEM

Killer Tactics #4

Ad scheduling

• TV Spots

• Key programs

Extreme Makeover: Home Edition

Hoarders

Page 12: It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

@lisarocksSEM

Final Thought…

Search can be integrated into any campaign!

Page 13: It’s Not Multichannel Marketing If You Don’t Include Search-Lisa Raehsler-SMX East 2010

Thank You!

Contact:

Lisa Raehsler

SEM Strategy Consultant

Certified Google Advertising Professional

[email protected]

@lisarocksSEM

blog: onlinemarketingmavens.com


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