Date post: | 12-Apr-2017 |
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Technology |
Upload: | mohammed-abdullah |
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ITSM:IT Standards Management vs. SIB:Open-Group Standards Information Base (Platinum Members:IBM, HP, ORACLE..)
ITSM and SIB sharing same scope and objectives to managing IT Standards, ITSM covering all SIB functions/features with additional ones as follows:
Function/Feature ITSM SIB
1 IT-Standardization full-fledged Process: complete process lifecycle management (from initiation/recommendation to phase-out of each IT Standards), Impacts, Relations/dependences..etc
Yes No
2 Grouping/Packaging Related Standards within logical containers to: Managing/Tracking life-cycle staging of related standards.(See Image-1)
Yes No
3 Breaking down each standard into parts areas/sections to:
● Showing criticality level of each standard’s segment or repetitions; and
● Relationships between parts within same/different standards;and
● Compliance percentage to conform to specific standard; and
● link with Standard's source.(See Image-2)
Yes No
4 Rich/detail IT Standard fields attributes.(See Image-3)
Yes No
5 Alin/Link/Dependencies with Organization IT Processes/Departments Structure: Shows what/How of IT Processes could benefit of IT Standard (by using COBiT Framework).
Yes No
6 Alin/Link/Dependencies with Organization Business Processes/Departments Structure: Shows what/How of Business Processes could benefit of IT Standard (by using eTOM Framework).(See Image-4)
Yes No
7 Alin/Link/Dependencies with IT Services: Shows what/How of IT Services could benefit of IT Standard (by using IT Service Catalogue of ITIL Framework)
Yes No
8 Alin/Link/Dependencies IT Standard’s Benefits with Management Areas/Dimensions (Customer, Financial, Internal Process..) by using Balanced ScoreCard methodology.
Yes No
9 Alin/Link/Dependencies IT Standard with IT Security by identifying/showing Threats, Vulnerability and Risks of NOT implementing specific standard.
Yes No
10 Alin/Link/Dependencies IT Standard with Capability Yes No
Maturity Model (CMM): to show how IT Standards could promotes client’s units CMM resources...
11 Alin/Link/Dependencies IT Standard with IT Policies. Yes No
12 Knowledge Management: Supplemental apply instructions for each IT Standard lifecycle (implementation..phase-out) are provided.
Yes No
13 full-fledged Auditing/Auto Gap Detection/Analysis Process: auto check for user’s IT current compliance
Yes No
14 Application Tool Data Management:using different data formats (MS Word, Excel, PDF) to:
● Downloads: Templates, ..● Uploads: Auditee’s data (Assets, IT Standards if
any..)● Master Auditees List Maintenance.● Gap Analysis Reporting: Intelligently
automatically compares system-data and Auditee-data and generates Gap Analysis Report.
Yes No
Image-1
Image-2
Image-3
(See Image-3)