Retail Management Solution

Our Customers (Partial List)

Demonstration Sequence

Overview

Business Architecture

iVend Enterprise

Management Console

iVend POS

Reports and Inquiries

CitiXsys Fast Facts

Business Drivers

Operating Locations in US, Canada, Panama, Mexico, UK, Australia, Singapore and India

Global Employee Count: 225+

Products in Retail, Warehousing, Distribution for SAP® Business One, SAP® Business All-In-One and SAP ERP ECC 6.0

One of the Largest SAP® Solution Partner

Strategic Partner for SAP Ecosystem Opportunities

Product Portfolio

Retail Management

Warehousing & Distribution

Planning &Analysis

iVend Retail

Item Matrix

iVend Loyalty

iVend Mobile

iVend e-Store

Inventory Pro

Inventory Pro on Radio Frequency

iPlan – Enhanced MRP with OTB

iView – Business Intelligence

CitiXsys Vertical Solutions

Retail Management

Fastest Growing Vertical

iVend Retail – A complete end-to-end Retail Application

Seamless integration with SAP Business One and SAP Business All-In-One

SAP Certified Integration

Not just a Point Of Sale Solution

Market for iVend Retail

High-end Market

Mid-range Market

Low-end Market

> 500 StoresXL

200 – 500 StoresL

40 – 200 StoresM

< 4 StoresS

8 – 40 StoresM

High End Market iVend Retail on SAP Retail ERP 6.0

Lower End Market iVend Retail with SAP Business One Starter Pack

Mid Range Market iVend Retail on SAP Business One

Ideal Spot

iVend Retail – Application Stack

• Integrated Retail System

• Scalable Retail System

• Integrated ERP Systems

• Strong Forecasting & Planning

• Integrated Business Intelligence

• Effective Loyalty Program

Retail Management Process Management

Retailer’s Challenges and iVend/ SAP Positioning

Overview

End to End Retail Management Solution

Seamless and deep integration with SAP suite of Business Management Applications

Highly scalable• From single store to hundreds of stores across geographies

Ease of deployment, use and maintenance

Low Cost of Ownership

Industry Specific Solutions

Apparel Footwear Optical Stores Sports Goods Book Stores Specialty Retail

Departmental Stores

Wine Stores

Seamless integration with Business Management Applications

Inventory control & Replenishment

Loss prevention and Control

Customer Management & Loyalty

Effective price & Promotion Management

Maintainability & Scalability to respond to business changes

Challenges in Retail

n Num

ber of stores

• SAP Business One Server

• SAP Retail with/ without POSDM

• SAP ERP (ECC 6.0)

• iVend APIs for 3rd party integrations

Ethernet

Ethernet

Store Operations

Store 1

Store 2

Head OfficeiVend Enterprise Server

SAP Business One Server

Ethernet

iVend Store Manager Station

iVend POS Terminal

iVend POS Terminal

iVend POS Terminal

Store Server

Store Server

Business Architecture (Deployment Landscape)

Typically spread across different geographical locations• Head Office• Store

Three (3) licensed components• iVend Enterprise (at HO)• iVend Store (at Store for Store Manager

functions)• iVend POS (Till/Register functions)

Stores connected to HO over the Internet

POS connected to iVend Store over LAN

Tablet POS over WI-FI

Internet

iVend Retail – Enterprise• Licensed component configured at the head office• Integrates iVend processes with core business management

application• Gets configured as a combination of a database and Integration &

Replication services• Allows head office users to define, setup and control the Retail

Enterprise– Stores– User Rights– Promotions & Schemes– Other Retail Settings

• iVend Retail deploys two services– Integration and Replication

• Replication service used to replicate master and transactional data across the Retail Enterprise

• Integration service used to integrate transactions between iVend Retail and the business management application

• User configurable frequency for these services• Service Manager, which appears in the system tray allows monitoring

of these services• Integration monitor displays all messages related to integration –

also allows downloading error messages (if any)

iVend Retail – Enterprise

Ease of use• Similar interface for Head office operations

and Store Manager

Head Office functions• Definition & Setup of Retail Enterprise• Master Data Management & Configuration• Pricing & Promotion Management

Store functions• Till definition & Management• Roles & User Rights• Transaction Management with HO and other

stores• Local Purchase & Expense Management

iVend Retail – Point Of Service (POS)

Licensed Component

Connected to iVend Management

Console at the store

Connection only over LAN

High levels of flexibility in usage• User specific settings possible on different tills• Create teams and assign them to tills• Multi – language support at the till

Loyalty Management - In Store Transactions

Setup and manage multiple loyalty schemes which assign points on customer purchasesDefine ageing criteria for loyalty points Redeem loyalty points against new customer purchasesLoyalty points can be redeemed across the network of storesCustomers can be informed about their points via e-mail, text messages, etc. Facility to define group membershipsStore manager can override expired pointsIntuitive operational and business reporting

SAP Business One Integration

Integrate UDFs on Business Partner

Master Data and Item Master Data

Over 17 other masters including• Item Master• Customers• Warehouses• Price lists & Special prices• Serial and batch numbers

ReportingGenerate reports to analyze:• Sales breakups• Identify slow-moving items• Sales for any day

– by store– Item– Item Group– Customer– Customer Group – Sales Person

Multiple reports in the following categories:• Sales• Collection• Inventory• Fulfillment

Reports can be previewed on screen, printed, or exported to Office Excel, Office Word, and other applications and formats supported by the Microsoft Windows operating system.

Ability to edit existing reports as per the user format.

New reports can also be added using the custom reporting feature

Global Footprint

As on December 2011

North America4 offices

Latin America2 offices

EMEA1 office

Asia Pacific3 offices

South Asia3 offices

Southeast Asia1 office

North AmericaCitiXsys Americas Inc.Rockefeller Center7th floor, 1230 Avenue of the AmericasNew York NY 10020USAT: 1 212 745 1365F: 1 212 618 6309E: newyork [at] citixsys.com

ChicagoThe Merc, West Loop, 22nd Floor,30 South Wacker DriveChicago, IL 60606USAT: 1 630 359 5956F: 1 630 303 9706E: chicago [at] citixsys.com

Latin AmericaCitiXsys LatAm CorporationWorld Trade Center53rd Street, Marbella1st Floor, Commercial AreaPanama City, P.O. Box 0832-0588T: 1 630 359 5956F: 1 646 349 3441E: panama [at] citixsys.com

Asia PacificCitiXsys Australia Pty Ltd SydneyTower 2, Level 20, 201 Sussex StreetSydney NSW 2000AustraliaT: 61 2 9006 1616F: 61 2 9006 1515E: sydney [at] citixsys.com

MelbourneLevel 27, 525 Collins StreetRialto South TowerMelbourne 3000AustraliaT: 61 3 9935 2916F: 61 3 9935 2750E: melbourne [at] citixsys.com

PerthLevel 29, Forrest Centre221 St Georges TcePerth WA 6000AustraliaT: 61 8 9288 0662F: 61 8 9481 3177E: perth [at] citixsys.com

Southeast AsiaCitiXsys Australia Pty Ltd3 Temasek AvenueLevel 21 Centennial TowerSingapore 039190T: 65 6549 7417F: 65 6549 7001E: singapore [at] citixsys.com

South AsiaCitiXsys Technologies LtdA-24/5, MCIE, Mathura RoadNew Delhi 110044IndiaT: 91 11 42696666F: 91 11 42696600E: newdelhi [at] citixsys.com

EMEACitiXsys UK LtdLakeside House, 1 Furzeground WayStockley Park, Uxbridge UB11 1BDUnited KingdomT: 44 207 193 5607F: 44 207 681 1016E: london [at] citixsys.com

Global Footprint

Thank You

For more information:sales@citixsys.comwww.citixsys.com