Learning from the Business Maverick

“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others” – Jack Welch

The Leader

• “A company is only as valuable as the people running it” – Jack Welch

• Leadership is not a popularity contest; you’ve already won the election

• Make tough calls• Upgrade your team• Instill positive energy; no one wants a black

cloud• Establish trust by candidness, transparency

and credit

The Leader

Picking the Best Team

• “The Team with the best player wins” – Jack Welch

• HR most important department• Hire the most generous leader• Pick the best player and develop the best

team• 4Es – Energy, ability to Energize, ability to

Execute and have an Edge• Money, recognition and training - retention

Picking the Best Team

Vision and Culture

• “You have to have vision because you need to rally people around a cause” - Jack Welch

• Have a clear, distinct vision• Repeatedly communicate vision to instill

the essence of the vision• Establish a culture of openness and

transparency• Be candid about your mistakes• Dishonesty is a career-killer

Vision and Culture

Crisis Management

• Overemphasize the problem• Assume everyone, even your family,

will know about it• Assume your handling will be

portrayed in the worst possible manner

• Assume there will be changes in processes and people

• Believe the organization will emerge stronger

Crisis Management

Strategy

• What is the current situation• What are our competitors up to• What are we up to• What can out competitors do to

annihilate us• What can we do to annihilate our

competitor

Strategy

“A strategy is something

you can touch; you can

motivate people with…you can

energize people around the message”

Managerial Category

• “Little is worse than a manager who can’t cut bait” – Jack Welch

• Best 20% rewarded with stock options

• Middle 70% were told what to do to improve

• Bottom 10% were usually laid off• Constantly appraise so every

employee knows where he/she stands

• No one is surprised when it’s time to let go

Knowing When to Let Go

It's time for an expert; whatever makes you happy; Credit Suisse. 360° Finance

Credit Suisse at a Glimpse.• Currently Credit Suisse Group

is a Switzerland-based multinational financial services holding company, which has its headquarter in Zürich, Switzerland

• The company is organized as a stock corporation having four divisions which include Investment Banking, Private Banking, Asset Management, and a Shared Services Group

• Has total assets of $960.58 billion and a total equity valued at nearly $46.4 billion

• Current Employees almost 46,000

Credit Suisse at a Glimpse

History

• Founded by Alfred Escher in 1856

• Started by issuing loans that helped create Switzerland's electrical grid and the European rail system.

• In the 1900’s Credit Suisse began shifting to retail banking in response to the elevation of the middle-class and the growing popularity of savings accounts.

History

Organizational Structure

• Mostly a flat structured.• The organization believes in

empowering its workers.

• The chain on command is as follows• Chairman-CEO-{CFO , General

Council, CRO , Marketing and Talent Officers}

Organizational Structure

Chairman

CEO

CFO

Financial Analyst

General Council

Legal Support

CRO

Risk Analyst

Market and Talent

Manager

HR

Organizational Structure

SWOT AnalysisSWOT Analysis

Achievements

• Credit Suisse is a member of Wall Street's Bulge Bracket, a list of less than a dozen of the largest and most profitable banks

• Recognized as the world's best private bank by Euromoney's Global Private Banking Survey

• The Securities Data Company ranked Credit Suisse as the fourth best place for financial advice for mergers and acquisitions

• Credit Suisse has been recognized by the Asset Triple A Awards

• In 2005 Credit Suisse was ranked as the second best prime broker by Institutional Investor

Achievements

“Price is what you pay. Value is what you get”

Warren Buffett