Jacqueline Quail

Health Quality Council

May 14, 2013

SK Health Quality Council

Vision

Saskatchewan residents have the highest quality of health care.

Mission Improve the quality of care and the caring experience in

Saskatchewan.

SK Health Quality Council

Government-funded independent agency Measure and report on state of health care system

Promote improvement

Engage partners

Building a better health care system

What is it? Ten question pen and paper survey

Completed in physicians’ offices

Purpose

Measure patient experience in primary care practices

Continuity of care

Wait times

Communication with provider

Rating of care experience

The PES Questions Did you see the doctor you wanted to today?

Rate the clinic on a scale from 1 to 10.

During this office visit, did the care provider: Spend enough time with you?

Explain things in a way that was easy to understand?

Listen and respect you as a partner in care?

Involve you in decisions about your care as much as you wanted?

Challenges Massive amounts of data to process

500+ surveys per month

32 clinics (and growing….)

HQC must achieve

High quality reports

Free of errors

Professional looking

Minimal turn-around time

Minimal analyst time

ODS PDF text=

ODS PDF text=

proc sgplot

proc report

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

* INDICATOR 1;

ODS PDF text=TITLE;

proc sgplot;

proc report;

ODS PDF text=FOOTNOTES;

.

.

.

* INDICATOR 10;

ODS PDF text=TITLE;

proc sgplot;

proc report;

ODS PDF text=FOOTNOTES;

ODS PDF CLOSE;

Reports

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

* INDICATOR 1;

ODS PDF text=TITLE;

proc sgplot;

proc report;

ODS PDF text=FOOTNOTES;

.

.

.

* INDICATOR 10;

ODS PDF text=TITLE;

proc sgplot;

proc report;

ODS PDF text=FOOTNOTES;

ODS PDF CLOSE;

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ................ %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&ind&a; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE; %end;

MEND runit;

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ................ %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&1; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE; %end;

MEND runit;

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ................ %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&1; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE; %end;

MEND runit;

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ................ %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&1; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE;; %end;

MEND runit;

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ................ %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&ind&a; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE;; %end;

MEND runit;

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ................ %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&ind&a; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE; %end;

MEND runit;

Reports

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ................ %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&ind&a; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE; %end;

MEND runit;

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ................ %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&ind&a; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE; %end;

MEND runit;

Reports

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ................ %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&ind&a; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE; %end;

MEND runit;

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ........... %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&ind&a; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE; %end;

MEND runit;

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ........... %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&ind&a; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE; %end;

MEND runit;

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ........... %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&ind&a; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE; %end;

MEND runit;

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ........... %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&ind&a; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE; %end;

MEND runit;

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\Anonymous Clinic-PES.pdf’;

%let ind1=1; ........... %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&ind&a; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE; %end;

MEND runit;

MACRO runit;

%let prac1=1; ........................ %let prac30=30; %let prac_name1=Anonymous Clinic; .... %let prac_name30=Toontown Clinic; %do b = 1 %to 30;

ODS PDF file=‘C:\HQC\Reports\&&prac_name&b..-PES.pdf’;

%let ind1=1; ........... %let ind10=10; %do a = 1 %to 10; ODS LAYOUT;

data tmp; set lib.master_data_set; practice = &&prac&b; indicator = &&ind&a; run; ODS PDF text=TITLE; proc sgplot; proc report; ODS PDF text=FOOTNOTES; ODS PDF STARTPAGE=NOW; %end; ODS PDF CLOSE; %end;

MEND runit;

Other Possible Reports

Warnings Beware the single apostrophe in macros

Will cause the macro to crash

* Even if it’s in a comment;

Epilogue Processing hundreds of reports monthly

Expanding use to other projects Pooled referrals (monthly)

Acute care patient experience survey (weekly)

Emergency department survey

Each month Analyst time: 1-2 hours

Processing time: 2 days

References Using Macros to Automate SAS Processing

http://www2.sas.com/proceedings/sugi29/126-29.pdf

Mission Possible: Putting a Table and Multiple Graphs on a Single-Page PDF with ODS and Basic GOPTIONS

http://support.sas.com/resources/papers/proceedings09/085-2009.pdf