+ All Categories
Home > Documents > JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement...

JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement...

Date post: 29-Aug-2020
Category:
Upload: others
View: 4 times
Download: 0 times
Share this document with a friend
56
Xxx Xxx JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOUR 20 th & 21 st SEPTEMBER 2018 DAY 2 PRESENTATIONS
Transcript
Page 1: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

• Xxx

• Xxx

JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOUR20th & 21st SEPTEMBER 2018DAY 2 PRESENTATIONS

Page 2: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 2

CAUTIONARY NOTE ON FORWARD-LOOKING STATEMENTS

This Management Presentation contains forward-looking statements. James Hardie Industries plc (the “Company”) may from time to time make forward-looking statements in its periodic reports filed with or furnished to the Securities and Exchange Commission, on Forms 20-F and 6-K, in its annualreports to shareholders, in offering circulars, invitation memoranda and prospectuses, in media releases and other written materials and in oralstatements made by the Company’s officers, directors or employees to analysts, institutional investors, existing and potential lenders, representatives ofthe media and others. Statements that are not historical facts are forward-looking statements and such forward-looking statements are statements madepursuant to the Safe Harbor Provisions of the Private Securities Litigation Reform Act of 1995.

Examples of forward-looking statements include:

• statements about the Company’s future performance;• projections of the Company’s results of operations or financial condition;• statements regarding the Company’s plans, objectives or goals, including those relating to strategies, initiatives, competition, acquisitions,

dispositions and/or its products;• expectations concerning the costs associated with the suspension or closure of operations at any of the Company’s plants and future plans with

respect to any such plants;• expectations concerning the costs associated with the significant capital expenditure projects at any of the Company’s plants and future plans with

respect to any such projects;• expectations regarding the extension or renewal of the Company’s credit facilities including changes to terms, covenants or ratios;• expectations concerning dividend payments and share buy-backs;• statements concerning the Company’s corporate and tax domiciles and structures and potential changes to them, including potential tax charges;• statements regarding tax liabilities and related audits, reviews and proceedings;• statements regarding the possible consequences and/or potential outcome of legal proceedings brought against us and the potential liabilities, if

any, associated with such proceedings;• expectations about the timing and amount of contributions to Asbestos Injuries Compensation Fund (AICF), a special purpose fund for the

compensation of proven Australian asbestos-related personal injury and death claims;• expectations concerning the adequacy of the Company’s warranty provisions and estimates for future warranty-related costs;• statements regarding the Company’s ability to manage legal and regulatory matters (including but not limited to product liability, environmental,

intellectual property and competition law matters) and to resolve any such pending legal and regulatory matters within current estimates and inanticipation of certain third-party recoveries; and

• statements about economic conditions, such as changes in the US economic or housing recovery or changes in the market conditions in the AsiaPacific region, the levels of new home construction and home renovations, unemployment levels, changes in consumer income, changes or stabilityin housing values, the availability of mortgages and other financing, mortgage and other interest rates, housing affordability and supply, the levels offoreclosures and home resales, currency exchange rates, and builder and consumer confidence.

Page 3: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 3

CAUTIONARY NOTE ON FORWARD-LOOKING STATEMENTS (CONTINUED)

Words such as “believe,” “anticipate,” “plan,” “expect,” “intend,” “target,” “estimate,” “project,” “predict,” “forecast,” “guideline,” “aim,” “will,” “should,”“likely,” “continue,” “may,” “objective,” “outlook” and similar expressions are intended to identify forward-looking statements but are not the exclusivemeans of identifying such statements. Readers are cautioned not to place undue reliance on these forward-looking statements and all such forward-looking statements are qualified in their entirety by reference to the following cautionary statements.

Forward-looking statements are based on the Company’s current expectations, estimates and assumptions and because forward-looking statementsaddress future results, events and conditions, they, by their very nature, involve inherent risks and uncertainties, many of which are unforeseeable andbeyond the Company’s control. Such known and unknown risks, uncertainties and other factors may cause actual results, performance or otherachievements to differ materially from the anticipated results, performance or achievements expressed, projected or implied by these forward-lookingstatements. These factors, some of which are discussed under “Risk Factors” in Section 3 of the Form 20-F filed with the Securities and ExchangeCommission on 22 May 2018, include, but are not limited to: all matters relating to or arising out of the prior manufacture of products that containedasbestos by current and former Company subsidiaries; required contributions to AICF, any shortfall in AICF and the effect of currency exchange ratemovements on the amount recorded in the Company’s financial statements as an asbestos liability; the continuation or termination of the governmentalloan facility to AICF; compliance with and changes in tax laws and treatments; competition and product pricing in the markets in which the Companyoperates; the consequences of product failures or defects; exposure to environmental, asbestos, putative consumer class action or other legalproceedings; general economic and market conditions; the supply and cost of raw materials; possible increases in competition and the potential thatcompetitors could copy the Company’s products; reliance on a small number of customers; a customer’s inability to pay; compliance with and changes inenvironmental and health and safety laws; risks of conducting business internationally; compliance with and changes in laws and regulations; currencyexchange risks; dependence on customer preference and the concentration of the Company’s customer base on large format retail customers,distributors and dealers; dependence on residential and commercial construction markets; the effect of adverse changes in climate or weather patterns;possible inability to renew credit facilities on terms favorable to the Company, or at all; acquisition or sale of businesses and business segments;changes in the Company’s key management personnel; inherent limitations on internal controls; use of accounting estimates; the integration ofFermacell into our business; and all other risks identified in the Company’s reports filed with Australian, Irish and US securities regulatory agencies andexchanges (as appropriate). The Company cautions you that the foregoing list of factors is not exhaustive and that other risks and uncertainties maycause actual results to differ materially from those referenced in the Company’s forward-looking statements. Forward-looking statements speak only asof the date they are made and are statements of the Company’s current expectations concerning future results, events and conditions. The Companyassumes no obligation to update any forward-looking statements or information except as required by law.

Page 4: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

• Xxx

• Xxx

Interiors

Sean Gadd

Page 5: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 2

• Interiors overview

• Competitive set

• How we compete

• Emerging trends

• Growth path forward

JAMES HARDIE INTERIORS

Page 6: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 3

TILE UNDERLAY OVERVIEW

• Tile underlayment is installed under tile in wet areas and can be rigid or non-rigid

• Backer board (a rigid tile underlayment) provides a solid foundation upon which to install the tile and protects the subfloor from moisture and mold

• Tile underlayment is most commonly installed on floors and walls

¼” thickness used for floors

½” thickness used for walls

Page 7: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 4

TILE UNDERLAYMENT OVERVIEW

• Total tile underlayment market is estimated at ~1.1bsqft

• Market for floor underlayment is in slight decline

• Market for walls is expected to grow at +3-4% per year

Fiber Cement

Fiber Cement

Glass Mesh

Glass Mesh

Fiber Gypsum,

Fiber Gypsum

Glass Mat

Gypsum

Glass Mat

Gypsum

Foam / MgO

Foam / MgO

Mats

Floors Walls

Underlayment Technology(Estimated Volume)

Source: Catalina Research, Ciprus Report

Non rigid

Rigid

Page 8: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 5

0%

10%

20%

30%

40%

50%

60%

FY16 FY17 FY18 FY19 YTD

1/4" Mkt Share 1/2" Mkt Share

Estimated market share stable since FY15 ... average selling price accretion

HISTORIC INTERIORS PERFORMANCE

Average Selling Price Market Share %

400

450

500

550

600

FY16 FY17 FY18 FY19 YTD

1/4" ASP 1/2" ASP

Page 9: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 6

Description Performance Gap vs.

HardieBacker

Example Brands

Fiber Cement Cement board with 90%

Portland cement and sand

Glass mesh

cement

Cement board wrapped in

fiberglass mesh

• Crumbles, messy when cut

• Not as stiff or strong

USG – Durock

National Gypsum -

Permabase

Gypsum Gypsum core, typically

wrapped with paper or glass

mat

• Poorer moisture or mold

resistance

• Weaker, lower tile

adhesion

Fiberock

DensShield

Foam Extruded polystyrene or

poly-iso foam core with facer

• Expensive

• Lower tile adhesion

Schluter Systems -

Kerdi

Mats Polyethylene sheet • Expensive

• Installation methods not

as widely understood

Schluter Systems -

Ditra

COMPETITIVE OVERVIEW

Rig

idN

on

Rig

id

Page 10: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 7

VALUE PROPOSITION – RIGID TILE UNDERLAYMENT

• HardieBacker® is the market leader in rigid tile underlayment, >95% category share in fiber cement

• Strongest rigid tile underlayment on the market

• Superior tile adhesion

• Uniform composition

• Highest compressive strength

• Easy � no mess cutting

• Strong moisture and mold performance

Page 11: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 8

Source: Catalina Research, NAHB, US Census, HW, Management Estimates

Example Companies% of Rigid

UnderlaymentPrimary Customer

Big Box Retail ~60%DIY, remodeling

contractor, JOAT

Pro-Tile ~20% Tile contractors

Gypsum ~10% Drywall contractors

Lumber ~10%GCs, custom

builders

Re

tail

Pro

James Hardie is the market leader in retail, but is currently underpenetrated in Pro-Tile. Future focus on channel alignment will help drive additional growth in that market.

INTERIORS CHANNEL SPLIT – RIGID TILE UNDERLAYMENT

Page 12: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 9

MATERIAL TRENDS IMPACTING TILE UNDERLAYMENT

• Resilient flooring is a term that refers to floor coverings that occupy a middle ground between soft floors and hard floors.

• Resilient flooring and more specific luxury vinyl tile (LVT) requires no underlayment when installed

67%

14%

9%

4%4% 1%

Industry Market Share - 2007

Carpet/Rugs Resilient Tile Wood Laminate Rubber

57%20%

12%

5%5%

Industry Market Share - 2017

Carpet/Rugs Resilient Tile Wood Laminate Rubber

Source: Floor Covering News – July, 2018

Page 13: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 10

Channel Alignment & Organization

Execution

2 • Maintain high level of engagement in retail channel, driving brand preference

• Expand points of distribution and increase customer intimacy in pro channel

Actively Reinforce Use of ¼” on

the Floor

3 • Reinforce the use of ¼” for tile projects on the floor (instead of ½”) in certain markets

• Educate contractors on the value and workability of ¼” on the floor (switch them from ½”)

• Continue to educate contractors on the value proposition and points of differentiation

• Drive end user conversion to HardieBacker® from other technologies

Share of Wall Capture

1

Innovate to Enable Growth in

Emerging Trends

4 • Deliver innovative products that align with, and address, key trends in the marketplace:

− Increased cost of labor to install

− Waterproofing in showers/bathrooms

− Growth in alternative technologies

GROW MARKET SHARE IN RIGID UNDERLAYMENT

Page 14: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 11

SUMMARY

• Resilient flooring, which does not require a tile underlayment, is growing and is

starting to reduce the addressable market for flooring tile underlayment

• James Hardie has strong market share in ¼” backer – used on the floor

• Opportunity to move contractors still using ½” gypsum on the floor to our ¼”

product

• Continue to grow share in ½” backer on the wall

• Opportunity exists to develop products, taking advantage of the current trends

• We are funding product development to address developing market preferences

Page 15: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

• Xxx

• Xxx

Q&AQ&A

Page 16: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

• Xxx

• Xxx

North America Sales

Zean Nielsen

Page 17: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 2

35/90: SOUND GAME PLANS PAIRED WITH SOUND EXECUTION

The role of my organization is to run a more effective field force, in a more complex market place, with more localized game plans.

To address this reality, and increase traction with our market model, we are:

1. Introducing a framework that allows us to plan, manage and monitor progress (TOED)

2. Building a centralized sales ops capability to better leverage our field resources

3. Re-calibrating field resources in a dynamic way that is consistent with future growth opportunities and allows us to defend our base

These initiatives will accelerate our ability to:

• Service & support current customers

• Grow through our channel partners

• Grow with current user base by expanding both product usage and geographical spread

• Execute new product and market initiates downstream in market

• Run market development programs in vinyl standard markets at an accelerated pace

Page 18: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 3

A STRUCTURED FRAME WORK AND SYSTEMATIC APPROACH

TARGET

Identify the potential and how to get

to 35/90 – i.e. where & who to target

first

ORGANIZE

Align the sales force around

potential and reward the right long

term behavior

ENABLE

Set up the sales force for success and

arm them with the right Training,

Value Props and Sales Tools

DRIVE

Ensure a culture that goes after and gets the potential, paired with systems that monitor progress and performance

Page 19: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 4

TARGET: FROM GAME PLAN DESIGN TO SALES EXECUTION

Target segments

35/90

Value Propositions to unlock target

potential

Sales motions/level of effort to convert

(HS vs LS)

Geographical and Segment Market Coverage model

Org Structure and Roles

descriptions

Resource planning (HC) to

reach aspirational

targets. How to assign accounts

Competency, training and local

management structure

Performance KPI’s, funnel

metric and sales goals

Compensation and total rewards

TARGET ORGANIZE ENABLE DRIVE

Page 20: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 5

SNAPSHOT OF PROGRAMS AND INITIATIVES

TARGET

Identify the potential

Break down of priority markets within

35/90 with P&S

Feeding the funnel via advanced

targeting from HQ and HAT Team:

against:

Lower value hard siding substitutes

Vinyl, all markets

ORGANIZE

Better align the sales force to both

defend and grow

Re-organized High S, Low S and Interiors

around game plans (March 2018)

Upgrade current resources to future

state needs

Build centralized Sales Ops

capabilities to better leverage field

resources:

Staffed up, strengthening bench, up

leveling skillsets

ENABLE

Enable field sales success

From analog to digital --- CRM & SFDC.

Launch SME portal

Tune up value propositions and color+

programs to win against lower value

hard siding substitutes and Vinyl

Inside Sales, Lead generation

Upgrade MF desk bid pricing and lead

handling processes

DRIVE

Ensure a culture that goes after and gets the potential

Ladder / Funnel management /leakage detection programs

Wide Scale ASM and KAM development/coaching program

Reduce variability via enhanced training efforts

Analog to Digital push – connecting our systems (SAP, CRM, SDFC, APO, Tactical Pricing) to gain, speed & visibility in decision making

and programs

Page 21: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 6

ORGANIZE / ENABLE: ESTABLISHMENT OF SALES OPERATIONS

Outbound Inside

Sales

Trade Marketing

programs (CAP

etc.)

Pricing Desk 2.0

Predictive

Analytics

Game Plan &

Strategic Insights

Sales Analytics &

Sales Support

Sales Tools

Advanced Training

KAM/Install etc.

E-Campaigns

EDW / IT systems

Key Performance

Indicator

Reporting

Order and Funnel

Management

Compensation Sales Targets

District planning

As we connect processes and IT systems, Basic Ops functions will develop

from efficiency necessities to strategic Sales Ops drivers

Basic OpsCommercial Ops focused

on executionSales Ops focused on

sales Enablement

Strategic / Game Plan Ops focused on Sales

intelligence

Page 22: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 7

FROM LOCAL TO CENTRALIZED MARKET ANALYTICS WITH ADVANCED AND INTEGRATED SELLING AND REPORTING TOOLS

Page 23: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 8

ENABLE: VINYL EXAMPLETHROUGH SIMPLE SALES TOOLS AND PROGRAMS

A market development transaction is a more sophisticated and consultative sale

Sales enabling tool includes architectural renderings and positioning affordable design options to help change perception

Page 24: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 9

ORGANIZE: MARKET OPPORTUNITIES ARE REGIONAL IN NATURE

Current

State

Future

State

Current resource allocation

aligned with the 90 vs the 35

Game plan and Geography-

based territory alignments

with balanced focus on

market development,

defend/AMA, sales CFC &

hard siding volume,

optimized travel time and

workload. We need to

service both the 35 and the

90

OSB

OSBToM

ASPY

ToM

ASPY

Page 25: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 10

DRIVE: SALES OPS AND SALES MANAGEMENT WILL HELP TO ENSURE FOCUS ON THE RIGHT GAME PLANS & EXECUTION

Real time RYG reporting with weekly sales calls to ensure implementation

Growth Against Market Index

Growing Against Vinyl?Growth Against Lower

Value Alternatives?

Yes No

Execute current game plan & hold

Gap Analysis Design or Execution

Yes No

Execute current game plan & hold

Gap Analysis Design or Execution

Page 26: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

• Xxx

• Xxx

PRODUCTIVITYPRODUCTIVITY

Page 27: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 12

DRIVE: REDUCING VARIBILITY AND DRIVE PRODUCTIVITY PER HEAD

Productivity per head

Sa

les

Re

p p

erf

orm

an

ce

Continuous improvement focus

Current Rep variability

‘Pace of Play’ lift potential

‘Org optimization’

• Align rep specialists to

market opportunity

for optimized

efficiency and returns‘Tuning the machine’

• Benchmarking peer

groups

• Coaching the gaps

Page 28: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

• Xxx

• Xxx

BUILDER TYPE SEGMENATION: NATIONAL ACCOUNTSBUILDER TYPE SEGMENATION: NATIONAL ACCOUNTS

Page 29: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 14

14

BUILDER TYPE SEGMENTATION: IN SFNC ALL BUILDERS ARE NOT THE SAME, BUT ALL ARE IMPORTANT IN 35/90

Micro

Local

Small Regional

Large Regional

Large Regional –National Impact

National

0

Closings

650200505

States JH regions

3

Strategic

accounts

Key accounts

Page 30: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

• Xxx

• Xxx

SUMMARY SUMMARY

Page 31: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 16

WE WIN BY PUTTING IT ALL TOGETHER AND EXECUTING THE STRATEGIES WELL

MANAGE VARIABILITY

• Sales effectiveness through

analytics

• Manage variability by

benchmarking reps

• Target and manage who we call

on and when

• Simplified and standardized

processes

• 360 degree view of the

customer to better service them

thus increasing organic growth

of each account and limit

leakage.

• Improved value props

RE-ESTABLISH HIGH-

PERFORMING ORG

• Re-organized sales org into

game plan vs traditional High S

and Low S territories

• Establishing Sales ops, Inside

Sales and sales analytics

• Structured to Win: by right

people, right roles, right geo’s

• Train for tomorrow’s needs

• Beefing up hard hitting

marketing programs - “No Wood

Is Good”

• Stability in sales leadership

TUNED UP APPROACH

• JH T.O.E.D MODEL

• Discipline in execution &

targeting by feeding the funnel

with high quality leads

• “Defend” the base via

KAM’s/Sam’s

• Localized & systematic approach

/ replicate “good” via Sales

Ladders

• Quantifying leakage via sell thru,

CAP membership and rebate

data

• Renewed focus on Interiors and

product roadmap

Page 32: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

• Xxx

• Xxx

Q&AQ&A

Page 33: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

• Xxx

• Xxx

JAMES HARDIE EUROPE

Jack Truong

Page 34: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 2

JAMES HARDIE EUROPE: PROFITABLE GROWTH

• Fiber Gypsum business has very good upside growth potential

• Leverage fermacell market access and customer intimacy to deliver initial

phase of Fiber Cement growth

• Focus on strategic innovation based on European building preferences to

deliver transformational Fiber Cement growth

Page 35: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 3

Pre-Acquisition: (pro-forma fermacell + former JH Europe)Revenue (€m) FY

FERMACELL HAS CONSISTENT TRACK RECORD OF GROWTH

Q1 FY 2019:+8% revenue growth in €

vs. pcp

11.9% Adj EBIT Margin

Post-Acquisition

Source: JH internal

Page 36: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 4

STEP-CHANGE, PROFITABLE GROWTH

FY18

New Fiber Cement

Fiber Gypsum

Cement Boards

Fiber Cement based onJH Global portfolio

Source: JH internal

Growth Ambition:

1 Billion Euro Business within 10 years

FY29

Page 37: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 5

GROWTH OF FIBER GYPSUM BUSINESS

Page 38: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 6

FG share

#1

82%

#1

JHEU shares

85%

85%

91%

#1

#1

66%

84%

#1

89%

#1

71%

1%

2%

38%

8%

10%

9%

15

32

36

177

258

264

European gypsum board market (in m²m)

Fiber Gypsum boardsGypsum plaster boards

SIGNIFICANT GROWTH POTENTIAL FOR FIBER GYPSUM

Source: B+L Market research, Management estimation as of 2016

Fiber Gypsumshare

James Hardieshare

258

36

264

177

32

15

Growth potential

Growth potential

Growth potential

Growth potential

Growth potential

Page 39: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 7

GROWTH IN RESIDENTIAL,TIMBER FRAME HOMES

Where toplay?

How towin?

Strong position: Germany,

Switzerland, Austria

Growth opportunities: UK,

Nordics, Germany

Key trends:

• Increased share of pre-fabricated

homes

• Increased multi-story family homes

• Lightweight construction

• Technical presale: Timber frame

and pre-fab companies

• From two layers (gypsum, OSB)

to one layer (fiber gypsum)

• Key value propositions: fire

protection and acoustic

reduction

New timber frame home in Hameln, Germany

Pre-fabricated factory, Germany

Page 40: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 8

GROWTH IN COMMERCIAL BUILDINGS

Where toplay?

How towin?

Strong position: Germany,

Denmark

Growth opportunities: UK,

France, Sweden, Italy, Spain

Key trends:

• Increased technical requirements

(esp. fire protection)

• Technical presale to architects,

general contractors, and

installers

• From two layers to one layer

• Key value propositions: more

floor space, labor cost, fire

protection, acoustic reduction

School, Aarhus, Denmark

University Campus, Ipswich, UK

Page 41: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 9

CASE STUDY: HOTEL PROJECTS

Fiber gypsum meets acoustic reduction and impact resistance requirements while

increasing usable space

Cabin Metro, Copenhagen, Denmark

Hotel, Copenhagen, Denmark

The Hub Hotel, Milan, Italy

Benefits:

� +32 rooms vs. plan� All regulations met

with one layer of fiber gypsum solution

Benefits:

� Optimal space usage� Sound requirements

met with only one layer of fiber gypsum solution

Benefits:

� More rooms added to concept

� Fire & sound requirements met with thinnest wall solution in the market

Page 42: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 10

REPAIR AND REMODEL GROWTH THROUGH DEALER COVERAGE

Where toplay?

How towin?

Strong position: Very high

dealer coverage in key markets

Key trends:

• Do it for me instead of DIY

• Growing cities

Delivery points

Source: JH internal, addresses delivered from July 2017 until August 2018

• Leverage on strong

fermacell brand

• Digital marketing (one-to-

many communication)

Page 43: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 11

UNLOCKING CURRENT FIBER GYPSUM PLANT CAPACITY

Münchehof CalbeWijchen Orejo Siglingen

Net Productive hours per week*

Operations footprint

Source: JH internal, *Illustrative, productive hours as of June to August 2018**For fiber gypsum boards only, excluding trading goods and accessories. High-level indicative scenario calculation for long-term EBIT margin impact based on key assumptions around development of production volumes, availability, sales volumes, sales prices, share of fixed vs variable costs and efficiencies

* Opportunity to leverage on James Hardie manufacturing know-how to unlock additional capacity

* Potential to improve fiber gypsum margins in 2-3 years

Target 1

Target 2

++ margin improvements**

++++ margin improvements**

Page 44: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 12

GROWTH OF FIBER CEMENT BUSINESS

Page 45: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 13

STEP CHANGE GROWTH IN FIBER CEMENT

Two growth levers

Grow in timber frame markets• Renovation and remodel:

residential and commercial

• New home construction

Grow in masonry markets • Primary demand model coupled

with new products

• New homes, multi-family and

commercial

• Access timber frame and R&R channel market through fermacell

• Leverage initial solutions from James Hardie’s APAC & NA portfolio

• Modify to meet local needs and preferences

• Access commercial channel and specification market through fermacell

• Expand portfolio developed locally for the European market

1

2

JH Europe competitive advantage

Page 46: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 14

COVERAGE IN KEY MARKETS

Strong fermacell coverage

Strong James Hardie coverage

Developing fermacell coverage

Market coverage … … enables Fiber Cement penetration

in timber frame segment

0%

20%

40%

60%

80%

100%

0 100,000 200,000 300,000 400,000S

ha

re o

f ti

mb

er

fra

me

Housing completions

Nordics

FranceGermany

UK

Austria

Switzerland

Italy

SpainBenelux

Source: Freedonia, Holzbau Deutschland, James Hardie

market assessment

Bubble size equals # housing completions times

timber frame share

Page 47: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 15

GROWTH IN TIMBER FRAME SEGMENT IN NORTHERN EUROPE

• Northern Europe construction has high percentage of timber frame construction and cladding

• Consistent construction approach across segments – R&R, single-family, multi-family

• ‘Designed for climate’ needs – construction and long-term performance in all weather conditions

Sweden market case studies James Hardie solutions

HardiePlankR

AxonTM

Page 48: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 16

GROWTH IN TIMBER FRAME SEGMENT IN CENTRAL EUROPE

• Timber frame segment is strong in Central Europe – southern Germany, Switzerland, Austria, and eastern France

• Scalable technology transfer as platform for growth

• Broad base solutions – facades, functional linings, floors

Austria and Swiss market case studies James Hardie solutions

Matrix™ and Stria™

HardiePanelR

Page 49: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 17

GROWTH IN MASONRY MARKETS ACROSS EUROPE

• Masonry is strong in many geographies – UK, northern Germany, western France, Benelux

• Finish on masonry - 40% render/stucco, 40% brick/concrete, 20% lightweight

• Market development focus

• Single-family – Second story new and renovation

• Multi-family – Modern design panel clad and balcony in-fill

• Commercial – Panel and render solutions

UK and France market case studies James Hardie solutions

EasyLap™

ArtisanR and RevealR

Page 50: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 18

� Market access, regional building preferences

� Strong fermacell brand and logistics network

� Synergies in new construction channel and R&R

� Joint sales: fiber cement and fiber gypsum products

� Local insight: People and regulatory needs

Joint delivery of fermacell and James Hardie products to dealers in Denmark

Joint fermacell (interior) and James Hardie (exterior) project “Bunn Leisure, White Horse Building” in UK

LEVERAGING FERMACELL MARKET ACCESS AND CUSTOMER INTIMACY TO GROW JAMES HARDIE FIBER CEMENT BUSINESS

Page 51: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 19

JAMES HARDIE EUROPE: PROFITABLE GROWTH

• Fiber Gypsum business has very good upside growth potential

• Leverage fermacell market access and customer intimacy to deliver initial

phase of Fiber Cement growth

• Focus on strategic innovation based on European building preferences to

deliver transformational Fiber Cement growth

Page 52: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

• Xxx

• Xxx

PRESIDENT AND COOPRESIDENT AND COO

Page 53: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 21

GLOBAL STRATEGY REMAINS UNCHANGED

• North America: 35/90

• Exteriors volume growth above market with 20-25% EBIT margin

• Europe: Create a €1 billion business with Hardie like returns within the next 10 years

• APAC: Deliver organic growth above the market with strong returns

We are an Organic Growth Company

Page 54: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 22

STRENGTHEN THE CORE……AND GROW SOME MORE

CURRENTLY OPPORTUNITIES

Strong leadership team

Talented employees, globally

Build organizational capabilities, depth

of talent and leadership

Best practice sharing

Manufacturing plants with high

throughput and lowest unit cost

A network of high throughput

manufacturing plants that deliver lowest,

total delivered costs consistently and reliably

Good strategy against Vinyl and Close

Alternatives in NA toward 35/90

Strengthen our execution capabilities in sales

and market development

Digital marketing to enhance conversion

Innovation in products and solutions

Page 55: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

PAGE 23

SHORT TERM FOCUS

• Employee engagement

• Management system to improve predictability and reduce variability in our business and operations

• Integrated, global strategic plan

Page 56: JAMES HARDIE NORTH AMERICA INVESTOR & ANALYST TOURFiber Cement Cement boardwith 90% Portland cement and sand Glass mesh cement Cement board wrapped in fiberglass mesh • Crumbles,

• Xxx

• Xxx

Q&AQ&A


Recommended