Jamvee Unified Communications · PDF fileUnified Communications App User Guide - iPad and...

Jamvee™ Unified Communications

App User Guide - iPad and WebRTC (Google Chrome)

Guide to the use of the jamvee™ Unified Communications app for iPad and WebRTC (Google Chrome) including:

- Explanation of screens - Configuring the app - Joining a meeting - Terminology, functionality & requirements

Apr ’15 v4.4-20150425

v4.4-20150425 – Jamvee™ Unified Communications App User Guide for iPad and WebRTC

2

© 2015 Tata Communications Ltd. All rights reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries. Jamvee is a trademark of Tata Communications (Bermuda) Limited.

Contents

1 APPLICATION USE ................................................................................................................................ 3

1.1 LOGGING IN ........................................................................................................................................ 3

1.2 MAIN MANAGEMENT & CONFIGURATION SCREEN ..................................................................................... 4

1.2.1 By Activity .................................................................................................................................. 4

1.2.2 By People .................................................................................................................................. 4

1.2.3 By Rooms .................................................................................................................................. 5

1.2.4 Send media to a different device ................................................................................................ 6

1.2.5 Personal configuration ............................................................................................................... 7

1.2.6 Signing out from the app ............................................................................................................ 8

1.3 JOINING A CONFERENCE....................................................................................................................... 9

1.3.1 Access in-call controls .............................................................................................................. 10

1.3.2 In-call functions ........................................................................................................................ 12

1.4 PARTICIPATING IN A JAMVEE™ MEETING .............................................................................................. 13

1.4.1 Moving your self-view window .................................................................................................. 13

1.4.2 Content sharing* ...................................................................................................................... 14

1.4.3 Viewing content shared by others ............................................................................................. 15

1.4.4 Removing a participant from a conference (PC/Mac) ................................................................ 16

1.4.5 Viewing participant/guest display name (PC/Mac) .................................................................... 16

2 TERMINOLOGY, FUNCTIONALITY & REQUIREMENTS ...................................................................... 17

2.1 ROOMS ............................................................................................................................................ 17

2.2 ROOM OWNERS/MEMBERS.................................................................................................................. 18

2.3 USER TYPES ..................................................................................................................................... 18

2.4 CALL-ID ........................................................................................................................................... 18

2.5 FUNCTIONALITY BY DEVICE HARDWARE/OS .......................................................................................... 20

2.6 MINIMUM DEVICE REQUIREMENTS ........................................................................................................ 20

3 WARNING & ADVISORIES ................................................................................................................... 21

3.1 ERRONEOUS REQUEST FOR ACCESS TO CONTACTS WHEN INSTALLING IPAD APP ....................................... 21

3.2 SEND DIAGNOSTICS ........................................................................................................................... 22

4 GUIDE TO ICONS AND SYMBOLS ....................................................................................................... 23


3


1 Application Use

1.1 Logging in

Once you have your login details you can download the application for your chosen devices - PC, Mac, iPad,

iPhone (audio-only), or use the web-browser version for PC, Mac, Android Tablets and Smartphones.

Run the application by clicking on the jamvee™ UC icon

Login using your credentials as follow


4


1.2 Main management & configuration screen

You will now enter the management screen – showing the last activity in the RECENT column.

1.2.1 By Activity

Clicking on each of the recent meetings listed will provide details of the start/end and duration of the last call

in that Room. If the Activity tab is selected a list of inforamtion about the Rooms last usage is displayed.

1.2.2 By People

Selecting People shows a list of Contacts

Search for their name, select them and press the Call Button to begin a 1:1 direct video call .

Within the People selection there are 3 action buttons – Information, Edit and Call

Information:

Shows the people/teams involved in the last meeting

Edit:

Allows you to add in contact information and set up a new contact in your personal directory


5


Make a call:

Makes a call to the selected person/team.

Pressing the main button will use the default device.

Pressing the small arrow on the right, opens up a dialog box which enables the user to access other devies

registered to that individual – for example, for one call the user may wish to use their PC, but use their iPad for

another call.

1.2.3 By Rooms

Selecting Rooms shows the activity which took place in a room - providing

Persistant Chat has been enabled for that rooms

Within the Rooms selection there are 3 action buttons – Information, Edit and Call

Information:

Shows the details of the Room/s selected in the list of Rooms in the left column

Edit:

Enables you to customize certain details of the selected Room.

You can add rename the Room, add a Passcode to restrict access and increase security,

customize a video address for the room, add/remove members of a Room and

select whether chat messages are deleted.

Delete Chat Messages button

Select the button to be given the option to delete all chat messages in a Room for all room

members.

This option is provided to enable privacy so any existing messages carried out in the course of a

previous meeting are not visible to others in any subsequent meeting.

Enter your selected Room:

Makes a call to the selected Room.

Pressing the main button will use your default device to enter the Room.


6


Pressing the small arrow on the right, opens up a dialog box which enables the user to access other devies

registered to you – for example, for one call you may wish to use your PC, but your iPad for another Room

depending on various factors, such as: your audience, time of day, subject/topic of meeting etc.

TOP TIP: Note the difference between the connection icons.

Entering your room looks like a symbol for entering through a door, whereas dialling into someone elses

room looks like a phone handset.

Enter your selected Room

Call into someone elses meeting room

1.2.4 Send media to a different device

If you login to the service on multiple devices, such as your iPhone or iPad, the service

recongnises this and enables you to send the media (video and audio) to a different device

enabling you to have your video and audio on one device, but use another to control the meeting.

Another use case would be starting the meeting on an audio device, such as your mobile, and then

transferring to a device with audio and video capability when you have the opportunity to do so. One example

might be, starting the call on the commute to work, and then transferring the media to make it an audio and

video call on a laptop or desktop PC, when you arrive in the office. Or vice-versa, for example, where you

have to leave a meeting, but wish to take part on a mobile device as you transfer to a different location.

In addition, you can set up an association with a specific video conferencing device by supplying its internet

URI ( e.g in the format [email protected]) for SIP capable equipment, or its IP address

for H.323 capable equipment (using the regular IP format xxx.xxx.xxx.xx e.g. 123.456.789.11), and then

giving it a name.

Once configured via the app by selecting the icon above, it is then possible to associate yourself with a

conference room/device you would typically use, so when it is available for your use you can use it during

your jamvee™ UC meeting to send/receive the media (audio and video) from that dedicated hardware to

ensure the best possible audio/video quality while using your laptop or iPad to control the conference, send

IM messages etc. Most organisations will require you to contact your IT team so they can provide you with

the correct URI or IP address for the Video Conferencing system you wish to use in this way.


7


1.2.5 Personal configuration

Personal Configuration

When you are registered on the jamvee™ service you will be associated with an icon – and is

usually formed from the initials of your forename and family name – in this case DN,

The colour of the icon is automatically configured by the system and cannot be changed.

There are three separate configuration options.

Account Settings

General preferences for startup and alarm/ringer sounds

Help

Provides information on the version number, online Help and Diagnostic Information which may

be requested by jamvee™ support staff should you experience a problem

System Settings

Adjusting Microphone, Speakers and Camera settings.

Please note the Advanced option in the top-left.corner (available on PC/Mac)

The Advanced option enables:

Automatic Levels – Microphone automatically sets voice levels

Noise Suppression – Suppress hissing and general background noise

Echo Cancellation – Reduce or negate the echo on a call

Audio Boost – Boost the speaker volume

Video Quality – General setting that balances quality vs CPU effort

Bandwidth Settings – Sets upload and download speeds available. With ADSL

connections in the home it is typical for the Uplink (your transmission to the

jamvee™ service) is much lower in bandwidth than the Downlink (receiving the

video stream from the jamvee™ service.

Video Mute

Prevents your video from being sent. Other users in the conference will see a jamvee™ logo


8


instead. They will still hear your voice. You need to mute the audio separately if you do not want people to

hear you.

Note: When only 2 users are present in a meeting room and one of them goes in video mute, the other user

gets a "Jamvee logo". However, when more than 2 users are in the meeting room and one of them goes on

video mute, their video is no longer seen and there is no “Jamvee logo” replacement for their video square.

Account Settings Example

1.2.6 Signing out from the app

The app will happily run in the background. However, if you want to leave it, you must press the Sign-Off

button.This can be found by pressing your ID icon and then selecting the button in the

bottom right corner of the screen

This is the one used in this example.

The colour and letter ID used will be different


9


1.3 Joining a conference

When you enter a conference virtual meeting room, you will either be held in the lobby awaiting the Host to

start the conference, or if the Host has provided sufficient rights for one of the attendees to initiate the

conference you will see the other attendees.

Note: Whether a conference can be initiated by someone other than the Host is an option that can be

configured when a Room is provisioned, and by default is not enabled – i.e. by default only a Host can initiate

the conference in their own Room.

When you enter your room or call into someone else’s Room you are now using the app for video

conferencing.

You will see the following icons at the top of the screen:

Microphone Mute

Turn on/off your microphone during a conference, when you want to avoid others hearing

background noise for example.

Note:

If you leave a conference with the microphone still muted when using the PC or Mac application, and you

then try to use the microphone in a different application (e.g. Microsoft Lync) you’re your microphone may


10


remain muted even though the icon may not indicate that the microphone is muted. It is therefore

recommended that you should always unmute you microphone before leaving a jamvee™ UC conference.

Content Sharing* (Available on PC, Mac apps and Chrome web browser)

Select content to be shown form a list.

See separate section on Content Sharing for more information

Device Selection

During a conference you may choose to swap between devices which you have registered as

being available to you. For example, transferring from the app to the iPhone app, because you

need to leave, but still wish to take part in the conference.

See section 1.2,3 of this guide for more information.

Expand/Shrink to/from Full Screen

Enables you to get the most engaging experience possible by utilising the whole screen, while

making it easy to swap between full-screen and the window you sized

Exit the conference room

When you have to leave the conference please press this button.

Note that this does not terminate the app it simply exits you from your current conference.

You can return to the conference room by selecting Return to Call.

To exit the app you need to sign out.

Please see “signing out from the app”

1.3.1 Access in-call controls

Access In-Call Controls

Opens up a menu on the right hand side of the screen providing you with in-call conferencing

control functions, such as inviting new participants, changing the screen layout, a keypad for

dialling or selecting DTMF control functions of other equipment, and System Settings, which

match those described in Personal Configuration section.

Invite new participant

When you host a call you may wish to invite someone from your contact list or dial-out to a

device. Search for the name and invite them to join your call, or type in their phone/mobile

number using the format - International dial code & number with first ‘0’ digit removed e.g. 33

123454321

You can also invite someone using another video device by dialling the URI address of their


11


endpoint (e.g. [email protected]) or IP address is using H.323 compatible

equipment (using the regular IP address format xxx.xxx.xxx.xx e.g. 123.456.789.11)

Note: no “+” character, international access number or external dial-out digit is required, just the

country code and remaining contact number.

This option is NOT available if you aren’t the host of the meeting taking place.

Choose Layout

Choose the layout that suites your requirement the best, including “filmstrip” modes, Hollywood

square layout, and various Content Sharing modes.

Please see layout options below

Examples:

All equal view Speaker large view

mailto:[email protected]


12


Keypad

Opens a keypad to be used should you need to dial numbers or to generate DTMF tones to

control other pieces of remote equipment

System Settings

Please see Personal Configuration section for more details

1.3.2 In-call functions

In-Call Participants

Shows all the participants in the conference.

If someone is speaking then an icon shows which people are speaking.

In-Call Chat

Chat with participants in the call.

A chat session can be “persistent” meaning it maintains a permanent record of the meeting, and

the IM interactions between the people involved. This enables people to carry on from where they

left off more easily, or for someone who did not attend a previous meeting to catch up with the

main questions asked during the meeting.

Chat can, however, be cleared individually for each virtual meeting room – meaning that a host

can clear the chat that occurred once the meeting is over, or before the start of a new meeting.

This means that potentially sensitive information that was part of the in-call chat session, can be

easily removed avoiding any potential issues with regard to privacy etc.

See the By Rooms section for more details.

In-Call Information

Shows more complete information about the Room you are in


13


1.4 Participating in a jamvee™ meeting

Registered and logged into the service attending as Host/Moderator

Use jamvee™ UC app to login to the service and click on tab and select your virtual meeting

room to join

Click on the green “Join Call” button

Registered and logged in and attending as Participant

Use the jamvee™ UC App to login to the jamvee™ service and click the button

Enter the call-id number provided to you by the host <Host or Participant Call-ID>[email protected]

(e.g. 9876543210.vmr)

Click the green “Start Call” button

Note: If you are logging in through WebRTC (i.e. Chrome or Firefox web browser) then please hit the

ENTER key after you type in the call-id number to activate the “Start Call” button.

For other methods of participating when not logged in to the service, or for dialling in from other

supported video equipment please refer to:

1. Jamvee™ Unified Communications Dialling Guide

2. Jamvee™ Supported Equipment List

1.4.1 Moving your self-view window

You may move your self-view window into the 4 corners of the available screen (PC/Mac) or freely

within the web browser version of the app.

Minimise Self-view

Self-view is removed and replaced by:

along the edge of the quadrant in which the self-view was positioned


14


Video Mute

Disables the outgoing video, replacing it with a jamvee™ icon to show the far-end that you have

temporarily stopped your video.

Note:

Muting your video does not mute your audio.

You must do that separately by pressing the “Microphone Mute” icon.

1.4.2 Content sharing*

(* Available on certain devices – please consult table)

Select the Content Sharing icon

Opens up a list of documents, apps and monitor screens that can be shared with others.

This list is made of all documents and apps that were fully open at the time the Content Sharing

button was pressed. Any documents that are minimised will not appear in the list. Any monitor

screens available will always appear in the list.

Select what you wish to share and press the SHARE button that appears

Advisory:

If selecting a monitor please make sure that no sensitive data is

visible before initiating the sharing process

Once selected your main window will disappear and you will be left with the self-view for you to

monitor yourself (unless you had minimised the self-view before you selected Content Sharing, in

which case your self-view will not appear)

It is recommended that you minimise all documents apart from the one you wish to share, to make

it simpler to maintain and manage.

A small notification appears at the top of the screen, stating SHARING: along with the name of

the document you are sharing.


15


Selecting the area provides the following options:

Mute Microphone

Change Screen Layout/Presentation options and

Stop Sharing and return to standard meeting screen.

1.4.3 Viewing content shared by others

You can view content shared by others on any video capable device.

Please refer to table for current list.

Select the Screen Layout button while viewing the content/presentation to change how is appears with

respect to the other attendees

TOP TIP

You can “zoom” in to the content by:

PC/Mac – double-clicking on the screen displaying the content, or if you have one available, use a

mouse-wheel to zoom in and out.

Tablet – pinching the screen displaying the content

This enables you to get a much clearer view of what is being shared with you.

It does not permit you to scroll independently through a document, but does overcome the resolution issues

when viewing content often experienced when using less sophisticated video conferencing apps.


16


1.4.4 Removing a participant from a conference (PC/Mac)

To remove a Participant/Guest, hover over their IN CALL listing or video picture and click

Remove.

1.4.5 Viewing participant/guest display name (PC/Mac)

To view a Participant/Guests login name click on the video window showing their face and their

login name will be displayed. You also have the option to remove them from the conference.


17


2 Terminology, functionality & requirements

2.1 Rooms

In jamvee™ Unified Communications - ‘Rooms’ are virtual meeting rooms (VMR) in which people can interact

using multiple conferencing technologies, including; audio, video, web, instant messaging and presence

information, in a highly effective collaboration environment.

Every user is set up with one room. It is also possible to add additional rooms – dependent on this feature

being enabled by your administrators and the package that has been purchased.

Your Room is your personal collaboration space. It offers the ability to:

Host your meetings with any supported video conferencing system, jamvee™ app, browser or phone.

Chat with other jamvee™ account holders that are logged-in online, or group chat with jamvee™ account holders and participants with the jamvee™ UC app chat feature

Conduct collaborative sessions with high-quality audio, HD capable video and content sharing

Manage your sessions, remove participants for private conversations and more

Create and maintain contacts that you can add to your jamvee™ meetings

Easy views of recent communications activity – attendees, dates, times and duration of meetings

Some jamvee™ UC app users may want to stay signed-in all day, others may sign-in only to host or join a

jamvee™ conference.

The rooms can be set-up and provisioned by your suppliers technical support team, or via an online portal

(from Sept. ‘14).

How a Room is accessed depends on 4 factors:

a) the call flow – how you are connecting to the service

b) the type of video conferencing device – what you are connecting with

c) If the user is already registered and authenticated with the jamvee service or not – are you registered

on the service

d) who owns the VMR – whether you are the host of the room

For example, if you are using the jamvee™ UC Desktop/Mobile App, you are automatically authenticated with

the service when you entered the service credentials (i.e. the jamvee™ service account login/password)

during the App installation.

To access a conference as a host/moderator the user can simply select an accessible VMR from the “Rooms”

tab in the App and push the “Join Call” button to enter the virtual meeting room. The user can also access

another user’s VMR by simply entering a Participant Call-ID URI from the “+Call” button on the App and

pushing the “Start Call” button.


18


2.2 Room owners/members

Owner – the person to which the ‘Room’ is associated (i.e. the account owner) when it is set up. The Owner is often referred to as the “Host or Moderator” of the ‘Room/s’ that are provisioned specifically in their account. An Owner can have one or more Rooms provisioned for their account, depending on the package purchased by your company.

Member – a member is another registered jamvee user (i.e. they have your own Room) that has been given special permissions by the Owner of this Room so they can manage it as if they were the Host/Moderator running the meeting. A Member can perform the same conference control options that the account owner can perform in their Room. This is accomplished by the Owner by simply adding members to their Room using the VMR editing capabilities in the jamvee™ UC Desktop/Mobile App.

2.3 User types

There are a number different User types who can join a jamvee™ Room:

o Host/Moderator User – a host/moderator is a jamvee™ user that is able to start a conference

when one or more participants have joined a Room. The Owner of a jamvee™ account is always a host/moderator of the ‘Rooms’ that are assigned to them when the service is first configured. In addition, any user can be given host/moderator privileges by simply adding them as a “Room member” using the editing capabilities within the jamvee UC Desktop/Mobile App.

o Participant User – a participant is a user with a jamvee account that can access another users

‘Room’ via the correct Participant Call-ID. This permits access to a conference but without any host/moderator control - for example, a participant cannot remove people from a conference.

o Guest User – a guest user does not have any account credentials on the jamvee™ service. A guest user must have a Participant Call-ID in order to access a conference hosted on the jamvee service.

2.4 Call-ID

The Call Identifier is a ten digit number followed by “.vmr” that is associated with a specific virtual meeting room (‘Room’) within the Owner’s jamvee™ account. A ‘Room’ has one or more Call-ID’s:

o Host Call-ID – is associated with the host/moderator and should only be known and used by the

owner of the ‘Room’ for security reasons. This Call-ID identifies the user as a host/moderator and automatically launches a conference once the host joins the call. Without the host/moderator the jamvee™ conference is never launched unless the ‘Room’ has been configured in the service portal not to need the host to launch the conference (i.e. using the “Single Call-ID”).


19


o Participant Call-ID – is associated with the participant or guest in a conference and is provided by the host in the meeting invite to all meeting participants. The jamvee™ conference is never launched unless the ‘Room’ has been configured in the service portal not to need the host to launch the conference (i.e. using the “Single Call-ID”).

o Single Call-ID – this Call-ID is used when a jamvee™ account user wants a ‘Room’ that can be used by any user, at any time, as long as they have the Single Call-ID. When configured, all attendees joining the ‘Room’ behave as a Host and have the ability to start the conference and control the conference as if they are the Host. Note that provisioning a ‘Room’ in this manner means that anyone that has the Single Call-ID can activate the conference, however, the registered Owner is responsible for and will be charged for its use.


20


2.5 Functionality by device hardware/OS

Function PC Mac iPad iPhone Web Browser

using

WebRTC

* Chrome

Web Browser

using Plugin

* IE 8 or more

* Apple Safari

High Quality Audio

High Definition Video

Content Sharing by you *

Zoom into content being shared with you

Instant Messaging / Chat

Adjust Audio/Video settings Audio Only

Advanced Settings (Echo Cancellation etc.)

Show Participants Name in Video Window

Active Speaker Notification

Presence

Search, rename or enter Room

*Content only no presenter video

2.6 Minimum device requirements

Before you download a jamvee™ app, you’ll need to verify if your computer is supported and can meet the

minimum specifications. The recommended specifications to ensure support are:

- PC OS: Windows XP service pack 3, Windows Vista, Windows 7, Windows 8.

- PC Hardware: Dual Core processor and camera/speakers/microphone of a standard that matches your

quality requirements

- Mac OS: Versions 10.9, 10.8 and 10.7

- Mac Hardware: Macs that can support at least OS 10.7

- iPhone/iPad OS: Tested with versions 6.1.3 and 7.0.4.


21


3 Warning & advisories

3.1 Erroneous request for access to contacts when installing iPad app

Note: During the application installation on iPad, you will be provided a “Yes/No” option to download your

personal contact list into jamvee™. However, the application does not currently support outgoing calls. So

please select “NO”. In case you have set it as "YES” then your contact list gets displayed on right column

under "Directory" along with an "INVITE" button to the right of each name. Since this “INVITE” option is

currently unavailable, kindly undo this selection. You can do so going into Settings -> Privacy -> Contacts and

then turn off the green toggle for jamveeUC as shown below

Turn it off i.e.

should NOT

show green


22


3.2 Send diagnostics

At times during your meeting, you may see a “SEND DIAGNOSTICS” pop-up similar to the one in the image

shown below;

1. If this pop up appears it means the meeting experience is compromised. It could be the video or

audio or both

2. Once you click this, it generates server logs containing information about the ongoing meeting only

and not client logs.

3. In case you wish to pursue this, then click on “SEND LOGS” and please open a case with the

jamvee™ Support Team to inform them that you generated a log file.


23


4 Guide to icons and symbols

Main View

SYMBOL FUNCTION DESCRIPTION

Activity

View and access calls in

progress, upcoming calls

and recent conversations

People

See and manage your

‘favorites’, contacts and

search for people in the

directory

Rooms Access your room and

create new room

Dialpad

Place calls to standard

phones (PSTN)*

*iPhone only


24


Top Bar


Make a call

Create or schedule new call

with one or multiple

participants

Connect a phone or video

device

Manage and connect video

endpoints or phones for a

multi-device call experience

User Account Menu

Using users initials, to help

access settings,

configuration, help and sign

out

Return to call Return to the active call


25


Badges and Status Indicators


View Badge

Main view log for Activity,

People and Rooms, this can

also include the number of

unread messages in a view

(under Activity, the number of

unread messages will show)

Conversation

Badge

The number of unread

messages in a conversation

Call Status The number of participants

currently in a call

User Status User is available

User Status User is offline

User Status User is in a call

User Status

No user status available to

display (e.g. is a phone or an

endpoint)


26


User Menus


Account Settings Update user preferences

Help and Information Access online help, version

info and diagnostics

System Settings Configure your microphone,

speakers and camera

Notification Symbols


Information Further system or account

information

Error System rrror

Warning System warning


27


Call Menu


Start a call Begin a new call

Join a call Join a room or call in

progress

Leave a call

Leave a call allowing other

participants able to continue

without you

Call Info View room or call details

Edit Edit room or call details


28


People Menu


Start a call Begin a new call

‘Favorite’

Make a contact your

‘Favorite’ or ‘Unfavorite’ a

contact

Contact Info View contact details

Edit Edit contact details


29


Call Controls


Mute microphone Mute your microphone audio

to others

Muted microphone

Indicates your microphone

is muted. Click again to

unmute

Activate Speaker

Engage the mobile phone’s

internal speaker*

*iPhone only

Screen Sharing

Share content from your

screen desktop or a specific

application window content

with all call participants

Connect

Manage and connect video

endpoints or phones for a

multi-device call experience

Full Screen Mode

Toggle full screen view


30


Leave a call

Leave a call allowing other

participants able to continue

without you

End Call End the call for all

participants

Call Navigation


Back Button

Return to the main

application home screen

interface. You can still

interact with the call on

audio

Call Panel

View participant list, add

participants, change video

layout, chat and more


31


Call panel


Add Participant Invite people to join the call

Call Layout Change how you view the

call

Number Pad Number dialing for entering

a Call-ID or Passcode

System Settings Configure your microphone,

speakers and camera

Call Views


Participant List View who is in the call and

their statuses

Instant Chat View and send instant chat

messages to all participants

Call Info

View details about the

current call taking place


32


Self-View Controls


Hide Self View Minimize self-view

Restore Self View Restore self-view from

minimized state

Disable Camera

Disable video streaming

from device camera

Front/Rear Camera

Switching

Switch between front and

rear camera on device*

*iOS only


33


Participant Statuses


Screen Sharing

Participant is sharing screen

content from their desktop

or a specific application

window content with all call

participants

Invitation Declined Invitee declined the

invitation to join the call

Active Speaker Indicates who is the current

active speaker or speakers

Microphone Muted

Participant’s microphone is

muted

Audio Only

There are participants who

are not sending video

Participant Issue

There is a problem with the

participant’s audio or

network connection

Date post:	12-Feb-2018
Category:	Documents
Upload:	doanthuy
View:	216 times
Download:	1 times

Jamvee Unified Communications · PDF fileUnified Communications App User Guide - iPad and...

Documents