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JAN. 13-15 & 25-28 (8:00AM-5:00PM EACH DAY) @ AKW CONSTRUCTION & ROOFING TRAINING ROOM YOU’LL LEARN ABOUT: REGISTER BY JAN. 5: $775 member / $975 non-member REGISTER JAN. 6-12: $850member / $1,050 non-member Cancellation policy applies. • Occupancy rates • Comprehensive marketing plans • Sales team management and product readiness • Equitable treatment of current and potential residents • Resident retention and maintaining a positive company image • Communicating with residents • Customer service and issue resolution • Enforcing company policy &complying with laws and regulations • Property inspections • Preventive maintenance programs, service request process and apartment turnover • Working with contractors and vendors • Recruiting high-caliber employees • Employee orientation and training • Employee evaluation • Employment regulations and record keeping • Analyzing the property’s financial operations and taking corrective actions for underperformance • Monitoring property performance to achieve the owner’s investment goals • Accounting principles and practices • Maximizing net operating income • Reporting property performance accurately Hosted by: Kae is a Keynote Speaker, Facilitator & Inspiraon Specialist. She has almost 20 years of experience in the mulfamily industry and has successfully managed properes, capital improvements, employees, crisis and finances with professionalism and confidence. Kae is a CAPS, CAM and NALP credenal holder and a licensed Louisiana Realtor. As a faculty member of NAAEI, she facilitates credenal courses and is dedicated to educang industry professionals. Her passion is people, and her mission is to inspire success one person at a me! Instructor: KATIE RIGSBY Learn more and register at www.taaonline.org/credentials
