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REQUEST FOR QUALIFICATIONS AND PROPOSALS
JANITORIAL SERVICES
HARRISBURG INTERNATIONAL AIRPORT (HIA)
SUSQUEHANNA AREA REGIONAL AIRPORT AUTHORITY (SARAA)
The Susquehanna Area Regional Airport Authority (SARAA) is requesting statements of
qualifications and proposals to provide janitorial services at Harrisburg International Airport.
The scope of work for the janitorial services is generally described as providing detailed
janitorial and cleaning services at the airport terminal, multi-modal transportation facility,
airport maintenance facilities and airport fire department.
A mandatory pre-proposal meeting and tour of the facilities will be held on Wednesday,
August 28, 2019 at 1:00 p.m. in the McIntosh Board Room on the 3rd floor of the Harrisburg
International Airport.
Copies of the Request for Qualifications and Proposals may be obtained on the SARAA
website (http://www.flyhia.com) or may be requested by calling the SARAA offices at (717)
948-3900. Interested firms should submit three hard copies and one electronic copy of
statements of qualifications and proposals no later than 4 p.m. EDT on Wednesday, September
18, 2019.
Thomas Rotondo
Purchasing Agent
Susquehanna Area Regional Airport Authority
Harrisburg International Airport
One Terminal Drive, Suite 300
Middletown, PA 17057 (717) 948-3900
SUSQUEHANNA AREA REGIONAL AIRPORT AUTHORITY
REQUEST FOR QUALIFICATIONS/PROPOSALS
Janitorial Services
Harrisburg International Airport
Susquehanna Area Regional Airport Authority Harrisburg International Airport
One Terminal Drive, Suite 300
Middletown, PA 17057
April 2019
Table of Contents
Section Page Number I. Introduction ............................................................................................................. 3
II. Definitions............................................................................................................... 3
III. Scope of Services .................................................................................................... 4
IV. Project Funding ....................................................................................................... 4
V. Selection Process .................................................................................................... 4
VI. Selection Criteria .................................................................................................... 5
VII. Submittal Requirements
A. Format and Content ........................................................................................... 5
B. Equal Employment Opportunity, Small Business (SBE) and Disadvantaged
Business Enterprise (DBE) Participation .......................................................... 6
C. Submittal Deadline ............................................................................................ 7
VIII. Miscellaneous.......................................................................................................... 7
IX. SARAA Insurance Requirements ........................................................................... 8
X. Instructions to Respondents……………………………………………………… 8
Attachment 1 – Total Scope of Services, ………………………………………………...15
Attachment 2 –Administrative and Management Responsibilities……………….………20
Attachment 3 –Routine Terminal and MMTF Work…………………………….……….23
Attachment 4 – Routine Chemicals, Equipment and Supplies…..…………….…………48
Attachment 5 – Terminal Dimensions and Equipment…...…………………….………...51
Attachment 6 – Remote Work, Buildings 513 and 514……..……………………………54
Attachment 7 – Custodial Staff Positions…...……………………………………………56
Attachment 8 – Mandatory Custodial Staffing Quotas…………...………………………59
RFP Acknowledgement Form………...…………………………………………………..62
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I. INTRODUCTION
The Susquehanna Area Regional Airport Authority (SARAA) invites interested firms to submit
Statements of Qualifications and Proposal (SOQ/Proposal) for professional janitorial services at
Harrisburg International Airport (HIA); a Commercial Airport owned and operated by the
Susquehanna Area Regional Airport Authority (SARAA).
II. DEFINITIONS - the following terms and definitions will apply throughout this Request
for Proposals.
"Airport" means Harrisburg International Airport located in Middletown, PA
“Agreement” refers to the document allowing the Company to exclusively
provide Janitorial Services to the Authority
"Authority" for the purposes of this document, Authority refers the
Susquehanna Area Regional Airport Authority which owns and
operates the Airport
“Company” or “Contractor” means the successful company
“Director” refers to the Executive Director who has responsibility for the
overall day-to-day management and administration of the Airport
“Proposal” document submitted by Respondent (s) to be considered for the
Agreement; the overall proposal shall include Respondents’
statement of qualifications and separate sealed envelope for the
management price and investment plans/cost.
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“Respondent(s)” any company or organization submitting a Proposal for the
services
“RFP” means Request for Proposals
III. SCOPE OF SERVICES SUMMARY
The scope of work for the professional services is generally described as providing detailed
janitorial and cleaning services, inside and around the immediate outside areas of the airport
terminal, the multi-modal transportation facility (MMTF), and the airport maintenance
building/fire department (Buildings 513 and 514).
IV. PROJECT FUNDING
The described services will be funded with operational funds collected through airline, parking,
and vendor revenues.
V. SELECTION PROCESS
The procedure to be used in this selection process is described in the following steps:
Step 1: Review Proposals from companies responding to the Request for
Qualifications/Proposals.
Step 2: Based upon the information received in the SOQ/Proposals, SARAA will evaluate
and rank the companies in order of best qualified. There will be no interviews
during this process, however SARAA reserves the right to ask further questions
based on the proposals.
Step 3: SARAA will rank the respondents on a grading scale then select the top three
respondents to enter into a short list of candidates. The short list will then have
their pricing proposals opened and ranked with the top ranked respondent selected
to enter into an agreement for Janitorial Services at Harrisburg International
Airport.
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VI. SELECTION CRITERIA
The weights of criteria for determining the contract recipient are as follows:
10%- Organizations history, legal and financial information
10%- Office locations
20%- Staffing efficiency/capacity
20%- Relevant experience
5% - Commitments/resources
5% - Disadvantaged Business Enterprise (DBE) Participation
30% - Pricing proposal
VII. SUBMITTAL REQUIREMENTS
A. Format and Content
To be considered for evaluation, the length of Proposals shall not exceed thirty-five (35) pages of
data developed for responding to this RFQ/RFP (one-sided, double-spaced, and type no smaller
than a 12 font size). This limitation does not include index sheets, general promotion data, a brief
transmittal letter or required attachments such as disadvantaged business enterprise (DBE)
certification forms. Submittals must address the following topics within the 35 data pages:
1. Executive Summary: The Proposal shall be prefaced by an Executive Summary of
three pages or less, which gives in brief concise terms a summation of the submittal.
2. Description of Company: Provide a general description of the company including such
information as services offered, number of employees, office location and years in
business, etc.
3. Organization and Management: Provide a graphic and narrative description of the
administrative structure proposed for managing the contract, specifically outlining major
responsibilities of each member of management. The overall organizational hierarchy
must be identified.
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4. Janitorial Experience: Provide a list of clients along with their location, contact name
and telephone number with whom your company has performed janitorial duties