January, 2019Third Quarter 2018
Results
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but not limited to, statements with respect to outlooks and growth prospects, liquidity, capital resources and capital expenditure, growth in demand for our products, economic
outlook and industry trends, development of our markets, competition in areas of our business; and plans to launch new products and services, and the effect of legal proceedings
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Any projections included herein have been prepared based on Liverpool’s views as of the date of this presentation of future events and financial performance and various
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contained in this presentation. (3.0)
2
Omnichannel
Shared Services
136 stores
Middle class
Presence
throughout the
country
Presence
throughout the
country
131 stores
C and D
Presence
through 21
states
111 boutiques
Sfera, Pottery
Barn, GAP, etc.VISA cards
Liverpool &
Suburbia
Private label
cards Liverpool
& Suburbia
Presence
across 17
states
27 Shopping
malls
95% of
occupation
Insurance &
Affinity
3
Liverpool at a glance
$87,140M
Ʃ 3Q18
REVENUES
7.5% increase
Ʃ 3Q18 (YoY)
SSS1
$6,258M
Ʃ 3Q18
CAPEX
12.6%
Ʃ 3Q18
EBITDA MARGIN
$10,947M
Ʃ 3Q18
EBITDA
$2,043M
Ʃ 3Q18
OPERATING CF
54% of e-commerce
sales through
CLICK & COLLECT
46% of total retail
sales throughOUR CREDIT CARD
More than
4.8M
CARD HOLDERS
5 Liverpool Stores
7 Suburbia Stores
STORE OPENINGS (2018)
36.5% increase
Ʃ 3Q18 (YoY)E-COMMERCE SALES
Leading non-bank &
third largest CC issuer2
CREDIT DIVISION
1 For Suburbia & Liverpool, includes digital sales *Figures in MXP2 in Mexico. 4
Our Values, Mission and Vision
Values VisionMission
Productivity
Innovation
Integrity
Teamwork
We serve our customers
To be the most attractive option
everywhere,
everyday,
anytime.
in service,
assortment,
and value.
5
Mexico´s Socioeconomic & Demographic Analysis
Source: JP Morgan; Mexico 101
Average age is
27 years old
Around 45% of
the population is under 25 years old.
+129MTotal
population
The population growth rate decelerates (youngpopulation dependency
ratio decreases).
6
Opportunities for Brick & Mortars Growth
1 Citi Research, ICSC, and GGP2 Citi Research and ICSC
Mexico has relative low penetration of shopping malls and department stores 1
Mexico and other LatAm countries' GLA per 1000 inhabitants (in sqm) is significantly lower than developed markets´ 2
Note: only includes centers >10k sqm. Note: only includes centers >10k sqm.
7
e-Commerce in Mexico…
1 Statista 4 Forbes2 Scotiabank 3 HSBC
2017 e-commerce
concentration levels show that the industry hasn´t consolidated yet. 2
Over the next few years,
(Amazon, Liverpool, MercadoLibre, Linio & Walmex) dispute for
e-Commerce leadership. 2
USD $9,441Me-commerce market revenue in 2019 1
7.9%Expected revenue annual growth rate (2019-2023)1
USD $12,778MMarket revenue by 2023 1
47.2%User penetration in 2019 1
52.7%User penetration expected by 2023 1
Mexicans value lower prices and free shipping as the top
attributes for shopping online.
60% of population are
represented by Z generation & Millennials.
Internet penetration for
Z generation is 83% &
70% for Millennials 4
Conversion rates have ample
room to grow. 3
Click & Collectcustomers recognize it as necessary.
8
Omnichannel Right to Win
Retail Assortment &
Extended Catalog Private Label Credit Card
LeadingIT Platform
Logistics Infrastructure
•Click & Collect (+50% of
Liverpool e-commerce sales)Liverpool Brand
•Exclusive Brands
Store Network
Payment Solutions•Payment through the App•Sales Associates´ App
9
Omnichannel Initiatives 2018
50% of click share
from national market
for Liverpool.com 1
New Marketplace
launchSuburbia.com
Traceability
Post-sale services for
Liverpool and
Suburbia
Customer
personalization
Customer Experience
& Big Data
1 In the categories of Clothing, Footwear, and Bags.10
Online Customer Behavior
Over 5M followers in social media
+70% of payments through
Liverpool credit cards
228M visits in Liverpool.com
and 6M in Suburbia.com
Between 60 to 70% of sales in
stores are influenced by webpage or
mobile
36% of sales through mobile
devices
64% of sales through the
webpage
One of the most
downloaded Apps
*Total year figures11
Logistics Strategy
Supplier Delivery
Supplier
Distribution Center
Department Stores & Boutiques
DeliveryCustomer
+165M products delivered
by our DC1
2.2M homes visited
+800 hundred delivery trucks
Arco Norte start of
operations by 2021
1 On a 12 month base12
Logistics Strategy
+36Mimported goods
per year
+180KSKU´s
2 national DC:
Huehuetoca & Tultitlán
1 Central
Warehouse
95% of
SKU´s centrally received
4 Regional
Distribution Centers
21 Regional
Warehouses
+4.6MAnnual Home
Deliveries 1
+179Ksqm of Regional
Warehouses
+260Ksqm of our Central
Warehouse and national DC
1 Packages & Big ticket13
Logistics Strategy: Arco Norte
Hard LinesSoft Lines
20212022
BEST-IN-CLASSTECHNOLOGY & PROCESSES
SustainabilityFlexibility Scalability
Estimated CAPEX (2019-2021)
Estimated TOTAL CAPEX
$8.5MM mxp
$16.8MM mxp
Construction Space 1.2M sqmt
Land Area 175 hectares
14
Consolidation of our DCs operations
Strategy Going Forward
Strategic Priorities
InnovationGrowthProfitabilityImprovement
15
Liverpool´s Strategy
Productivity improvement:
Sales/m2, Margin,
Expenses/m2
Fábricas de Francia
transformation
New stores: 2019 3
Going forward 3~4
New Logistic
Platform
Customer
Personalization
Customer
Service
16
Suburbia’s Strategy
Maintain successful
business model: Price,
Design, Profitability
Accelerated
expansion to reach
250 total units by
2022.
Launch our own
credit card.
Omnichannel
launch Talent development
model.
Create CRM
capabilities.
Best in class IT
(S4/Hana)
17
Financial Businesses Strategy
Suburbia
CardProfitable credit
portfolio growth
Risk
Management
Digital
Transformation
Improve customer
experience
18
Galerías´ Strategy
Profitable Growth
Opportunities
Customer
Experience/Digitalization
Experiences &
Entertainment Offering
19
Omnichannel Strategy
Logistics: Shipments
consolidation &
delivery time
IT Platform
New payment
methods
Continue the
development of
Click & Collect
Extended CatalogImprove customer´s
shopping experience
/ Personalization
Marketplace
Launch
20
Fábricas de Francia Conversion
Transformation of 41 stores
2/3 will be Liverpool stores & the remainder, Suburbia stores2019
Operating efficiencies
Better customer identification
Value creation
21
Retail Sales 3Q2018
22
SSS
Average ticket
Traffic
SSS
Liverpool
Liverpool
Liverpool
Suburbia
Retail Sales Liverpool & Suburbia
3Q18 YTD
National Benchmark:
SSS
ANTADDepartment Stores
SSS9.8% 6.4%
5.3% 5.3%
3.5%
11.7% 13.2%
6.3% 6.6%
7.7% 12.4%
3.0%
3Q18 YTD
Sales Growth
7.5%8.6%
10.3%11.5%
9.5%8.7%
7.7%
5.8%
4.1%
6.1%5.1%
6.8%5.9%
7.4%6.3%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
16.0%
18.0%
1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18
Liverpool Suburbia ANTAD Departamental Stores
11.3%
17.0%
11.7%
Same-store Sales Growth
Annual Growth:
Liverpool
Suburbia
TOTAL
201720162015 2018
9.8% 7.6% 5.8% 6.6%
13.2%
7.5%
23
Credit Card Division – 3Q18
4.3%4.4%
4.8%
3.7%
4.1%
4.4%
4.9%
4.0%
4.5%
5.0%
5.6%
4.5%
5.1%
5.7% 5.8%
-12.0%
-7.0%
-2.0%
3.0%
8.0%
13.0%
18.0%
23.0%
28.0%
33.0%
2.8%
3.3%
3.8%
4.3%
4.8%
5.3%
5.8%NPL % Change vs YA %
Millions
Initial balance of reserve
(+) New Reserves
(-) Write off
201720172018 Dif. %
3,640 2,969 2,516 22..6%
10.8%
31.6%
3rd Quarter YTD
Ending balance of reserve
2018
3,086
Dif. %
22.6%
771 937 2,527 2,800 -17.7%
(796) (588) (1,726) (2,271) 35.5%
8.9% - - 3,3183,615 -
24
Liverpool has a conservative debt structure with a very manageable maturity profile
100.0%
Fixed3,000
3,400
3,500
3,948
14,546
2018 2019 2020 2021 2022 2023 2024 2025 2026 2027
Local Bonds 144A Reg S
(3) Fully hedged in Pesos
By interest type:
14,546 (2)
3,948 (1)
Million Pesos (as of Sept. 30st 2018)
Total Debt: Mx$28,394.1
Average interest rate: 7.97%
Average life: 6.7 years
(1) LIVEPOL24 144A Reg S US$300 million, fixed exchange rate 13.15 MxPs/USD (2) LIVEPOL26 144A Reg S US$750 million, fixed exchange rate 19.39 MxPs/USD
By Instrument:
By currency:
34.9%
65.1%
Local Bonds
144A Reg S
1.1x1.2x
1.0x0.9x
1.6x1.8x
2.1x
1.5x
0.9x1.1x
0.6x0.4x
0.06x
0.87x
1.5x
1.2x
2012 2013 2014 2015 2016 2017 2017 3Q 2018 3Q
Debt/EBITDA Net debt/EBITDA
Leverage
25
34.9%
65.1%
Pesos
Synthetic Pesos (3)
Appendix
• Financial statements
• Main financial indicators
• Omnichannel sales growth
• Growth history
• Economic scenario
26
3Q18 3Q17 VAR % 2018 2017 VAR %
Total Income 29,244 27,026 8.2% 87,140 77,622 12.3%
Retail & Services 25,546 23,709 7.7% 76,250 67,837 12.4%
Consumer Finance 2,890 2,529 14.2% 8,347 7,452 12.0%
Leasing 809 787 2.7% 2,543 2,333 9.0%
COGS 17,464 16,385 6.6% 51,976 46,140 12.6%
as % of Total Income 59.7% 60.6% 59.6% 59.4%
Gross Profit 11,780 10,640 10.7% 35,164 31,482 11.7%
Gross Margin 40.3% 39.4% 40.4% 40.6%
SG&A 8,877 8,558 3.7% 26,648 23,820 11.9%
as % of Total Income 30.4% 31.7% 30.6% 30.7%
Operating Income 2,903 2,082 39.4% 8,516 7,661 11.1%
Financial Income 200 179 11.6% 689 453 52.2%
Financial Expenses 663 716 -7.4% 2,096 2,897 -27.7%
Other Income/(Expense) 95 122 -21.9% 430 420 2.4%
Income before taxes 2,535 1,667 52.1% 7,539 5,637 33.7%
Income Tax 618 411 50.5% 1,903 1,387 37.2%
Net Profit 1,917 1,256 52.6% 5,635 4,250 32.6%
EBITDA 3,723 2,963 25.7% 10,947 9,968 9.8%
as % of Total Income 12.7% 11.0% 12.6% 12.8%
Same stores growth Liverpool 6.3% 5.1% 6.6% 5.2%
Customer's Portfolio 30,174 29,293 3.0%
Reported Quarter Cumulative
(million MxPs)
3Q2018 Income Statement
27
Sept 18 Sept 17 Chg % vs YA
Cash / cash equivalent 5,971 10,660 -4,689 -44.0%
Loan portfolio 30,174 29,293 881 3.0%
Inventories 23,616 22,004 1,612 7.3%
Investment in associates 7,844 6,908 936 13.5%
Fixed assets 46,353 43,790 2,563 5.9%
Investment properties 20,034 17,967 2,067 11.5%
Other 28,635 25,871 2,764 10.7%
Total assets 162,626 156,494 6,132 3.9%
Suppliers 19,554 18,276 1,279 7.0%
Short term loans - 2,859 -2,859 -100.0%
Long term loans 29,559 33,029 -3,470 -10.5%
Other liabilities 20,081 20,792 -711 -3.4%
Total liabilities 69,194 74,956 -5,762 -7.7%
Stockholders equity 93,432 81,538 11,894 14.6%
(million MxPs)
3Q2018 Balance Sheet
28
2017 2016 2015
Operating Income 15,231.7 13,406.4 12,655.3
Depreciation and amortization 3,118.8 2,644.5 2,215.1
EBITDA 18,350.5 16,050.9 14,870.4
Interests (2,677.4) (1,020.2) (970.0)
Taxes (4,438.2) (3,678.2) (4,645.2)
Workig Capital 801.8 (1,083.2) (1,045.3)
Other 10.6 1,422.1 442.0
Cashflow from operations 12,047.4 11,691.4 8,651.9
Capex (8,143.0) (7,958.2) (4,873.1)
Cashflow before dividends 3,904.4 3,733.2 3,778.8
Dividends (1,288.3) (1,288.4) (1,087.1)
Cashflow 2,616.1 2,444.8 2,691.8
Suburbia acquisition (18,205.2) 0.0 0.0
Debt 6,650.0 14,546.20 0.0
Increase / (decrease) (8,939.2) 16,991.0 2,691.8
(Million MxPs)
Cash flow
29
2018 2017 Change
Operating Income 8,515.6 7,661.5 854.1
Depreciation and amortization 2,431.0 2,306.1 124.9
EBITDA 10,946.6 9,967.6 979.0
Interests (1,700.5) (1,456.6) (243.9)
Taxes (3,645.4) (3,489.6) (155.8)
Workig Capital (3,144.0) (2,604.1) (539.9)
Other (413.3) (1,916.4) 1,503.1
Cashflow from operations 2,043.5 500.9 1,542.5
Capex (6,257.9) (4,498.9) (1,759.0)
Cashflow before dividends (4,214.4) (3,997.9) (216.5)
Dividends (778.4) (778.4) 0.0
Cashflow (4,992.8) (778.4) (4,214.4)
Suburbia acquisition 0.0 (18,038.0) 18,038.0
Debt (5,671.5) 7,900.0 (13,571.5)
Increase / (decrease) (10,664.3) (14,914.3) 4,250.1
(Million MxPs)
3Q2018 Cash flow
30
$8,562
$6,545
$4,970 $4,873
$7,958 $8,143
$4,499
$6,258
2 0 1 2 2 0 1 3 2 0 1 4 2 0 1 5 2 0 1 6 2 0 1 7 2 0 1 7 3 Q
2 0 1 8 3 Q
Strong financial performance with robust cash flow generation and disciplined leverage policy
Liverpool has been a consistent performer, delivering solid results throughout the years
Capex(Ps $ in millions)
$66,247$74,504
$81,214$91,293
$100,442
$121,168
$77,622$87,140
2012 2013 2014 2015 2016 2017 2017 Σ3Q
2018 Σ3Q
Same store sales growth
8% 5%
6%7%
Revenues(Ps $ in millions)
7%
7%10%
6%
$11,769$12,536$13,024
$14,870$16,051
$18,350
$9,968$10,947
17.8%16.9% 16.1% 16.3% 16.0%
15.0%
12.8%
12.6%
6.0%
11.0%
16.0%
21.0%
26.0%
1,000
3,000
5,000
7,000
9,000
11,000
13,000
15,000
17,000
2012 2013 2014 2015 2016 2017 2017 Σ3Q
2018 Σ3Q
EBITDA and EBITDA margin(Ps $ in millions)
Operating Cash flow(Ps $ in millions)
$6,414 $6,506
$4,821
$8,652
$11,691 $12,047
$501
$2,044
2 0 1 2 2 0 1 3 2 0 1 4 2 0 1 5 2 0 1 6 2 0 1 7 2 0 1 7 3 Q
2 0 1 8 3 Q
31
Omnichannel Sales Growth
Liverpool Internet salesPesos (millions)
3.8%2.7%1.9%1.1%0.5%0.3%
Percentage of retail sales
188 341
779
1,463
2,403
3,546
-
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
2012 2013 2014 2015 2016 2017
Liverpool was the first retailer in Mexico to implement Omnichannel.
32
Historically, Liverpool has reinvested its profits to expand its operations(Number of Stores)(1)
Profitable growth and significant value creation through the development of a dense
network of stores across Mexico and selected acquisitions
Source: Company website and annual reports.(1) Includes Liverpool and Fábricas de Francia formats. Does not include Suburbia
1982 – Inaugurates its first stores
outside of Mexico City
1988 – Acquisition of Fábricas de
Francia, incorporating 5 more stores
1997 – Acquisition of Las Galas, a
department store chain with 7 outlets
1934 – First Liverpool department
store inaugurated in Mexico City
1962 – Second Liverpool opens in
Insurgentes, Mexico City
2013 – Reaches 100 department stores
Compelling story of disciplined growth for the last 170 years
1998 – Acquisition of Salinas y Rocha, allowing
Liverpool to increase its portfolio by 11 stores
1965 – Launches IPO in the
Mexican Stock Market
2017 – Liverpool buys 100% of Suburbia
with its 122 stores (April)
1980 – Liverpool begins to operate
the Perisur mall, being its first real
estate operation
1847 – J.B. Ebrard arrives to Mexico
City from France
33
Mexico´s key economic figures
Remittances
Wages
Employment
Consumer Confidence
Source: BofA ML34
Mexico´s key economic figures
3
3.5
4
4.5
5
5.5
6
6.5
7
Annual Inflation
Inflación Salarios (Nominal)Inflation Wages (Nominal)
1
2
3
4
5
ene feb mzo abr may jun jul agto sep
Private Consumption (%)
35
Contact [email protected]
IR: www.elpuertodeliverpool.mxwww.liverpool.com.mx
Stock Information
Bolsa Mexicana de Valores (BMV): LIVEPOL