January 29, 2020 - Morneau Shepell...Financial well-being impacts work productivity and attendance...

Employers ConnectWorkplace Mental Health Summit 2020January 29, 2020

2020 Workplace Mental Health prioritiesSurvey on mental health and well-being

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Confidential – Not for Distribution © Morneau Shepell 2020

8000 respondents

Survey of employees in 3 geographies

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Canada U.K. U.S.

50% – over 500 lives 50% – under 500 lives

Margin of error for each location: Valid 19 times out of 20 +/- 3.1%


Do most employees really value the investment in workplace mental health and well-being?

What types of mental health support are employees most likely to use?

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Q:

Confidential – Not for Distribution © Morneau Shepell 2020 5

Canada76% over all 3 geographies

of employees said that they would consider leaving their current organization for the same pay and much better support for their personal well-being.

77%Regarding overall support to personal well-being:


The majority of employees would even choose less money for organization that provides better support for well-being

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CanadaNo difference among employees in larger companies vs. smaller organizations.Minimal differences between incomes

Would rather agree to get10% MORE MONEY,

but a workplace that does not support their personal

well-being

44%Would rather agree to get

10% LESS MONEY,but a workplace that offers

much better support for their personal well-being

60%


Even for those with high financial stress, more than half would choose less money for better well-being support

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Would rather agree to get10% MORE MONEY,

but a workplace that does not support their personal

well-being

49%Would rather agree to get

10% LESS MONEY,but a workplace that offers

much better support for their personal well-being

51%


32%

23%19%

15%

0%

5%

10%

15%

20%

25%

30%

35%

40%

Mental health Physical health Relationships Financal health

Canada

UKUSA

Employees in all geographies indicate that mental health is the #1 factor in their overall well-being

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The definition of financial health includes financial awareness and confident decision-making

Factors ranked #1 for overall well-being

1 2 3 4

U.K.U.S.

Financial health

© Morneau Shepell 2020 9

Over 3 in 4 employees (76%) say that the way an organization supports mental health specifically, is a factor in whether or not they will stay.Younger employees are more likely to agree


Mental health supports

Employees indicate strong willingness to engage in digital programs while continuing their interest in traditional mental health supports

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52.5%

39.3%42.9%

37.6%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

Talk therapy Presciption medication Digital programmindfulness/mediation

Digital program - skill building

Willingness to use various supports if one had anxiety or depression

Canada

UKUSA

Willingness to use various supports if one had anxiety or depression

U.K.U.S.


Have mental demands at work changed?

What are the primary sources of mental stress among employees?

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Q:


Canada41% over all 3 geographies

of employees indicate that the mental demands of their current job has increased over the past 18-24 months.Mental demands are defined as:• concentration • problem solving • difficult communication • need for creativity • adapting to change

45%

Only 4% indicate a decrease in mental demands


Canada U.K. U.S.

Work or workplace 22% 23% 24%

Financial issues 21% 19% 27%

Personal issues 19% 19% 23%

Physical health 15% 14% 15%

While mental health is the #1 concern the primary sources of extreme mental stress, are work and financial

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Mental stress over the past 6 monthsThe proportion of employees reporting financial stress issue is significantly higher in the U.S. than in Canada or U.K.

Sources of extreme mental stress and % of population experiencing extreme mental stress


14.5% 13.2%19.3%

27.2% 27.6%

27.9%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

50.0%

Canada UK USA

AgreeStrongly Agree

47.1%

40.7%41.7%

Over 4 in 10 employees believe that they struggle more with finances than others with the same income

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U.K.Canada U.S.


Financial well-being impacts work productivity and attendance

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Financial well-being is a significant factor in overall well-being and a primary source of extreme mental stressEmployees see organizational support for financial well-being as limited and should be improved

of all employees indicate that concerns with financial issues have a negative impact on their productivity U.K. 36% U.S. 43%

of all employees indicate that concerns with financial issues have a negative impact on their attendance U.K. 24% U.S. 34%

36%24%


Does investment in workplace mental health impact workplace collaboration?

16

Q:


Employees who indicate that their organization supports mental health well, also report improved collaboration at the workplaceover the past 2 years

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0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

Very Well Well Not Well Not at all

Better Collaboration

Worse Collaboration

Linear (Better Collaboration)

Expon. (WorseCollaboration)

Employees who report no organizational support for mental health are the most likely to report worse collaboration



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0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%


UK Better Collaboration

Worse Collaboration

Linear (BetterCollaboration)Linear (WorseCollaboration)



19


0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%


USA

Better Collaboration

Worse Collaboration

Linear (BetterCollaboration)Linear (WorseCollaboration)


Are Diversity and Inclusion factors in workplace well-being?

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Q:


Diversity refers to presentation of the full spectrum of human demographic differences

Inclusion refers to a cultural and environmental feeling of belongingThe extent to which individuals are valued, respected, accepted and encouraged to fully participate in the organization.

Diversity Inclusion


82% of employees indicate that diversity and inclusion has a positive impact on their personal well-being

22

31%23%

33%

55%55%

49%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Canada United Kingdom United States

Diversity & inclusion positively impacts personal well-being

AgreeStrongly Agree

Average across all geographies:82% agree in total30% strongly agree

86%78% 82%

U.K.Canada U.S.


Employees see differences in Diversity and Inclusion in different areas

Strongest areas of diversity and inclusion

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Weakest areas of diversity and inclusion

There are continuing opportunities to address the weakest areas:Stigma, co-worker knowledge and behaviour, and return to work integration

CanadaSimilar patterns in all geographies

1. Age2. Gender3. Race4. Ethnicity5. Religion

6. Sexual orientation7. Ability/disability


Does the sense of belonging or isolation at work impact mental health?

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Q:


1 in 4 employees do not have a sense of belonging in their workplaceCanada 25% Agree • U.S. 25% Agree • U.K. 31% Agree


The relationships with co-workers is the most important factor in having a sense of belonging at work

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Relationship with co-workers

Respect*

#1

#2

#3

#4

Priority

Collaboration

Feeling valued


Feeling valued*

Respect

Collaboration


Respect

Feeling valued

Collaboration

* Significantly stronger response than for the other countries

Takeaways

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Summary: Investment in mental health yields business value, and is key to a future ready workforce

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Continuum of CareWell-being Skill building Early intervention Recovery & RTW Crisis action

ROIAbsence Disability

Productivity

BusinessPerformanceBetter stock index

vs benchmarkRetention

Collaboration

Deloitte InsightsMorneau Shepell Deloitte Insights


Consider the key areas to focus on

Co-worker interaction

Diversity and InclusionFinancial well-being

Coping skills to match increasing demands


Consider options for the type and level of support

Shorter term (EAP)

AbilitiCBT

CareNow

Face-to-face

Telephonic

Video counselling

Digital

Traditional

Longer term (CarePlus)+

Confidential – Not for Distribution

Thank you

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January 29, 2020 - Morneau Shepell...Financial well-being impacts work productivity and attendance...

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