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Japanese Unified Communications (UC) Japanese Unified Communications (UC) Market TrendsMarket Trends
Tetsuya Niihara, Industry AnalystInformation & Communication
Technologies16 May 2012
© 2012 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property of Frost & Sullivan. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan.
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Today’s Presenter
Niihara does research and analysis of various Japanese ICT industry—from market size, market share, competitive landscape, to distribution channels, mostly he monitors the Unified Communications and Information Security markets.
Over 4 years of experience in industry research and analysis
Tetsuya Niihara, Industry Analyst
Frost & Sullivan
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Focus Points
1. Frost & Sullivan’s UC market definition
2. Understand the market trends for Japanese UC market
3. Understand the key market drivers and restraints
4. Understand the key UC applications segments
5. Understand the growth trends & future opportunity areas
6. Conclusion: Key take-aways
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Frost & Sullivan’s UC Market Definition
Presence
Presence
Pre
sen
ceP
resence
Enterprise Telephony
Contact CenterUnified Client
Conferencing & Collaboration
Withinthe
Enterprise
Outside the
Enterprise
Unified Communications
Mobility
Unified Messaging
Unified Communications (UC) is the integration of the various tools and applications used within an enterprise and with external partners for business communications.
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Understand the Market Trends for Japanese UC market
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Understand the Key Market Drivers and Restraints M
arke
t D
rive
rsM
arke
t R
estr
ain
ts
1 Years 2-3 Years
Increasing recognition of UC solutions towards to disaster recovery and BCP (Business Continuity Planning) perspective. Especially, after the earth quake disaster.
Lowering price competition among UC vendors.
Increase in price sensitivity towards to IT investment.
Unstability of Japanese economic situation with earthquake
disaster, Thai flooding and a strong Japanese yen rate.
Impact: High Medium LowSource: Frost & Sullivan analysis
Declining mindset of ownership, due to increasing
cloud computing awareness.
Increasing awareness of UC solutions in Japanese enterprises, regardless of vertical and horizontal segment.
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Understand the Key UC Applications Segments
Note: All figures are rounded; the base year is 2011.Source: Frost & Sullivan analysis
Note: All figures are rounded; the base year is 2011.Source: Frost & Sullivan analysis
Unified Communications Market: UC Applications Opportunity (Japan), CY 2011Unified Communications Market: UC Applications Opportunity (Japan), CY 2011
Enterprise Telephony 48.6%
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Note: All figures are rounded; the base year is 2011. Source: Frost & Sullivan
Re
ven
ue
($
Mill
ion
)Market Forecasts by Technology Segment
TraditionalTelephony
IPTelephony
Unified Communications Market: Forecasts by Technology Segment, Japan, 2011 - 2014
Unified Communications Market: Forecasts by Technology Segment, Japan, 2011 - 2014
Email Conferencing & Collaboration
Contact Center Apps
IM / Presence
Unified Messaging
Mobility
CAGR: 3.4%
CAGR: 11.6%
CAGR: 10.4%
CAGR: 13.3%
CAGR: 3.6%
CAGR: 15.3%
CAGR: 10.9%
CAGR: 14.4%
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Conclusion: Key Take-Aways
Increasing of price sensitivity in Japanese enterprise due to economic situation. Therefore, increasing price competition among UC vendors.
Increasing of price sensitivity in Japanese enterprise due to economic situation. Therefore, increasing price competition among UC vendors.
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Increasing awareness of UC solutions that its began to part of the disaster recovery solutions among the Japanese enterprises.
Increasing awareness of UC solutions that its began to part of the disaster recovery solutions among the Japanese enterprises.
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IP Telephony, Conference & Collaboration and IM/Presence segment are the key UC application segments in the forecast period.
IP Telephony, Conference & Collaboration and IM/Presence segment are the key UC application segments in the forecast period.
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For Additional Information
Donna JeremiahCorporate CommunicationsAsia Pacific+61 (0) 8247 8927 [email protected]
Carrie LowCorporate CommunicationsAsia Pacific+603 6204 [email protected]
Jessie LohCorporate CommunicationsAsia Pacific+65 6890 [email protected]