The History of Personal Interaction
Telephone/Fax
Face to faceLetter
EmailIM
E-Collaboration
E-Collaboration Functional Taxonomy
Typi
cal P
arti
cipa
nt G
roup
Siz
e Real TimeCollaboration (RTC):
Web/Audio/VideoConferencing andVirtual Classroom
Portals andOnline
Communities
Synchronous Asynchronous
Tacit KnowledgeManagement and
IntellectualCapital
DistributedProject
Management (DPM)------
Virtual WorkplaceAnd Process
CollaborativeCustomer
Relationship (CRM)Management Collaborative
ContentManagement
Unified and WirelessMessaging
Collaboration is a process by which people work together on a practical endeavor
A Different Perspective
Communication
Collab-
oration
E-Learning
E-Training
Live eLearning/ E-Collaboration– The new Paradigm
An Architecture for E-Collaboration
vClass
E-CollaborationObjects
JINX CommunicationFramework
Java Multiplatform
Compensate for different speeds, Internet disruptions
Chat, Whiteboard, Voice
E-Collaboration Application
Why Java and Jinx• Java runs on multiple platforms
– PC’s; Macs; Unix; Linux
• Java allows Web based connectivity and application startup
• Jinx is the Collaborative Communications Framework on top of Java
– Optimized for Shared Live Experience of multimedia collaboration applications
– Supports Many-to-many connectivity– Supports wide range of simultaneous bandwidths– Real-time Data Integrity
Jinx
Compresseddata
Data Integration (objectdisassembly / assembly):• Bandwidth Managed• Priority Queuing• Packet Sizing
Data Management
Client
Server
Client
Client
Client28.8 Dial-Up
Cable/DSL
ISDN
T1
Data sequence is ordered separately for each individual connection
Data Sequencing
Client
Server
Client
Client
ClientLAN T1
ISDN
56K
Amount of data sent is determined separately for each individual connection
DataObsolescence
E-Collaboration Objects
• Extensible Objects sharing the Jinx communications framework
– VoIP audio– Instant messaging– Shared Whiteboards– Application Sharing
E-Collaboration Benefits
• It allows meeting/learning/training to take place anywhere, anytime
• Cost savings via the elimination of travel expenses, conference calls etc.
• Online training is less intimidating to learners• Less employee turnover• It maps to the way people work
Barriers and Challenges
• How to measure its effectiveness and ROI• Issues around the development and
maintenance of organization-wide strategieso Leadership/executive buy-in and supporto Corporate culture/employees
• Technologyo Network bandwidth o Hardware capabilitieso Security
Questions & Answers