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JCDECAUXS FIRST BIKE-SHARING PROJECT OUTSIDE EUROPE JCDECAUX S FIRST BIKE SHARING PROJECT OUTSIDE EUROPE CYCLOCITY TOYAMA, JAPAN EU-Japan Seminar 22 11 22-sep-11 Corporate Communications
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Page 1: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

JCDECAUX’S FIRST BIKE-SHARING PROJECT OUTSIDE EUROPEJCDECAUX S FIRST BIKE SHARING PROJECT OUTSIDE EUROPE

CYCLOCITY TOYAMA, JAPAN

EU-Japan Seminar22 1122-sep-11

Corporate Communications

Page 2: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

JCDECAUX YESTERDAY: A FAMILY COMPANY

• 1964, Jean-Claude Decaux founded the Street Furniture concept in 1964.1964, Jean Claude Decaux founded the Street Furniture concept in 1964.

The underlying idea: to install and maintain high-quality street furniture in y g g q ypublic areas and to operate part of these installations for advertising purposes.

Corporate Communications 2

Page 3: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

OUTDOOR ADVERTISING:JCDECAUX A UNIQUE POSITIONJCDECAUX A UNIQUE POSITION

Self-service bicycles

Airportadvertising

Transportadvertising

Street Furniture Billboard advertising

Nº1 worldwide

Nº1 worldwide

Nº1 worldwide

Nº1 worldwide

Nº1 worldwide

Nº1 worldwide

Nº1 worldwide

Nº1 worldwide

Nº1 in Europe

Nº1 in Europe

Nº1 WORLDWIDE IN OUTDOOR ADVERTISING

Corporate Communications 3

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No.1 WORLDWIDE IN OUTDOOR ADVERTISING

LONDON SHANGHAIPARIS

CHICAGO TOYAMA

SANTIAGO HONG KONGSANTIAGO HONG KONG

SYDNEYDUBAI TASHKENT

Corporate Communications 4

Page 5: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

No.1 WORLDWIDE IN OUTDOOR ADVERTISING

LONDON SHANGHAIPARIS

CHICAGO TOYAMA

2010 revenue

SANTIAGO HONG KONG

2,350 million €

• 1,023,900 advertising panelsSANTIAGO HONG KONG

• in 56 countries• Daily audience of 300 million people

TASHKENTDUBAI SYDNEY

Corporate Communications 5

Page 6: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

STREET FURNITURE

• JCDecaux : Nº1 worldwide

• Best locations in major cities

• 427,200 panels worldwide

• 45 countries

• 1,800 cities

J

• 33 of Europe’s top 50 cities

B lJapanParisBrussels

Corporate Communications 6

Page 7: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

TRANSPORT ADVERTISING

• Nº1 worldwide in Transport and Airport ad ertisingAirport advertising

• 184 airport concessions

• 7 of top 10 airports worldwide

ShanghaiWaterloo Station - London

• 7 of top 10 airports worldwide

• More than 450 Transport contracts(airports, bus, metros, tramway, JFK Airport - New YorkShanghaiWaterloo Station London( p yrailway…)

p

Corporate Communications 7

Page 8: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

CYCLOCITY®: THE CONCEPT

Corporate Communications 8

Page 9: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

JCDECAUXNº1 WORLDWIDE FOR SELF SERVICE BICYCLE HIRENº1 WORLDWIDE FOR SELF-SERVICE BICYCLE HIRE

• 1999: 1st developments in self-service bicycle hire within JCDecaux

• 2003: 1st bicycles in Vienna (Austria), Cordoba and Gijon (Spain)

• 2005: Lyon

• 2006: Brussels2006: Brussels

• 2007: Paris, Aix-en-Provence, Marseille, Mulhouse, Besançon, Seville, Toulouse and Rouen…

• 2008: Amiens, Luxembourg, Nantes, Nancy

• 2009: Dublin, Plaine Commune, Cergy-Pontoise and extension of Paris contract with 30 towns in the suburbs

May

201

1

• 2010: Toyama (Japan), Valencia (Spain), Göteborg (Sweden), Brisbane (Australia)

• 2011: Ljubljana (Slovenia) ster

upd

ated

in M

2011: Ljubljana (Slovenia)

- a fleet of 47,000 bicycles - more than 3,800 cycle racks

2011:

Pos

Corporate Communications 9

more than 3,800 cycle racks - 8 years’ experience of operating self-service bicycle hire- more than 190 million rentals

Page 10: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

CYCLOCITY®: A MOBILITY CONCEPTSUITABLE FOR EVERY CITYSUITABLE FOR EVERY CITY

• Promote an intermodal transportPromote an intermodal transport strategy to complement existing public transport systems

• Improve the quality of city life

• “Boost” bicycle usage (Paris 2%versus Amsterdam 28%)

A revolutionary public transport system accessible to all

Corporate Communications 10

A revolutionary public transport system accessible to all

Page 11: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

VÉLIB’ IN PARIS

• 23,900 self-service bicycles, y(Paris + 30 cities around Paris)

• 1,751 cycle racks(Paris + 30 cities around Paris)(Paris + 30 cities around Paris)

• 60 to 140,000 rentals/day• 200 000 yearly subscribers• 200,000 yearly subscribers• More than 200,000 kms per day

The world’s largest self-service bicycle hire system completely financed by advertising and bicycle rental charges

June 6, 2011: Vélib' celebrates its 100 million trips !*

Corporate Communications 11

Page 12: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

THE ADVANTAGES OF JCDECAUX

Unique expertise

• customisable bicycles

Maximum adaptation capacity

• Design of sturdy urban bicycles

• Street furniture and modular cycle racks

• Multiple, secure means of payment

• Installation and density of the network of cycle racks

• Regulation of available bicycles p , p yg y

• Maintenance (workshop / on site)

• Statistical reporting system

Associated with the fundamental values of JCDecaux

• Expertise of design applied to outdoor requirements

• Professional calibre of the company’s personnel

Corporate Communications 12

Professional calibre of the company s personnel

• Respect for our commitments

Page 13: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

C C OC OCYCLOCITY TOYAMABY MCDecaux

Corporate Communications 13

Page 14: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

MCDecaux

• 1999 launched from Jetro ISBC office in Osaka• 2000 JV with Mitsubishi Corporation (JCDecaux: 60%)

start of Mallscape® with Aeon (largest Japanese retailer)

2011: 163 shopping centers nationwidewith 2 largest retailers(Aeon Ito Yokado)(Aeon, Ito-Yokado)

Corporate Communications 14

Page 15: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

MCDecaux

• 1999 launched from Jetro ISBC office in Osaka• 2000 JV with Mitsubishi Corporation (JCDecaux: 60%)

start of Mallscape® with Aeon (largest Japanese retailer)

• 2003 deregulation of advertising on public land on bus shelters (the B-Stop®)

• 2004 start of Cityscape® in Yokohama (2nd largest city)

Corporate Communications 15

Page 16: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

Corporate Communications 16

Page 17: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

Corporate Communications 17

Page 18: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

2011: 38 CITIES NATIONWIDE

Nagoya HiroshimaSapporo g yHamamatsu ShizuokaToyohashiGifu

OkayamaFukuyamaKurashiki

ppAsahikawaHakodate

Sendai

NiigataNaganoToyama

Takamatsu

FukuokaKita-Kyushu

TokyoChibaSaitama y

OsakaKyotoKobe

yKumamotoNagasakiOita

YokohamaKawasakiYokosukaFujisawa

NishinomiyaSuitaHigashi-OsakaNara

jSagamihara

Wakayama

Corporate Communications 18

Page 19: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

Corporate Communications Tokyo 19

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Corporate Communications Osaka 20

Page 21: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

Corporate Communications Nagoya 21

Page 22: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

JCDECAUX FUNDAMENTALSDESIGNDESIGN

GK Sekkei

2005

Ando Tadao

Ito Toyo

Corporate Communications 22

Page 23: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

JCDECAUX FUNDAMENTALSMAINTENANCEMAINTENANCE

Corporate Communications 23

Page 24: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

JCDECAUX FUNDAMENTALSCONTRIBUTION TO CITIZENSCONTRIBUTION TO CITIZENS

• 2010 Hiroshima city, planning design awardOkayama city, beautification award

• 2009 KitaKyushu city, urban beautification awardGifu city, beautification encouragement awardFukuoka city, beautification awardy,Saitama city, beautification award

• 2008 Sendai city, good design exhibition awardToyama city beautification advertising awardToyama city, beautification advertising awardNagoya city, beautification award

Corporate Communications 24

Page 25: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

PERMANENT SUPPORT FROM METI/JETRO

• Launched in 1999 from Jetro ISBC office in Osaka• 2003 deregulation for advertising on public land• Awarded in 2005 METI prize• 2008 deregulation for allowing new shelter design on narrow

pavementpavement

Corporate Communications 25

Page 26: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

MCDecaux

• 1999 launched from Jetro ISBC office in Osaka• 2000 JV with Mitsubishi Corporation (JCDecaux: 60%)

start of Mallscape® with Aeon (largest Japanese retailer)

• 2003 deregulation of advertising on public land on bus2003 deregulation of advertising on public land on bus shelters (the B-Stop®)

• 2004 start of Cityscape® in Yokohama (2nd largest city)

• 2010 start of Cyclocity® in Toyama

Corporate Communications 26

Page 27: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

CYCLOCITYTHE FIRST BIKE SHARING PROJECT IN JAPANTHE FIRST BIKE-SHARING PROJECT IN JAPAN

Corporate Communications 27

Page 28: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

THE PAIN TO SOLVE

hi h f parking space need tohigh usage of private bikes

across all cities

parking space, abandoned bikes, thefts

need to organize space on public land

Corporate Communications 28

Page 29: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

MARCH 2010, LAUNCH OFCYCLOCITY TOYAMACYCLOCITY TOYAMA

• 150 bikes at 15 stations• In Toyama (40th largest Japanese city) “Eco-model city” label by Ministry of Environment Public transportation renovation (tramway) City center revitalization planCity center revitalization plan Political leadership

• The 1st full-scale bike-sharing project in Japan

Corporate Communications 29

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Corporate Communications 30

Page 31: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

EASY & CONVENIENT REGISTRATION

• Registration Online

M il

• Payment Credit card

Mail At hotels

Bank account

RECEIVECARD BY MAIL

①REGISTER ②RIDE

CARD BY MAIL

USE PUBLICTRANSPORT CARD

OR

ONLINE WITHCREDIT CARD

TRANSPORT CARDIDENTIFY

Corporate Communications

Less than 5min to ride

31

Page 32: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

AFFORDABLE SERVICE FOR CITIZENS

SUBSCRIPTION FEE

1 day 2,70 EUR

2 days 4,50 EUR

7 days 9,00 EUR

1 year with public transport card 4,50 EUR/monthtransport card

1 year 6,30 EUR/month

USAGE FEE

First 30min Free

Next 30min 1,80 EUR

Next 30min 4,50 EUR

Corporate Communications 32

Page 33: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

JCDECAUX KNOW-HOW

Hardware designg

Corporate Communications 33

Page 34: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

JCDECAUX KNOW-HOW

Operational excellencep

Corporate Communications 34

Page 35: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

JCDECAUX KNOW-HOW

Quality of service• Free hotline• Online• M bil & t h A• Mobile & smartphone App

Corporate Communications 35

Page 36: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

60,000 RENTALS AFTER 18 MONTHS

Highest bike rotation: weekdays peak hoursHighest bike rotation: weekdays, peak hours

Corporate Communications

= a true public transport for daily commuters36

Page 37: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

GREAT CUSTOMER SATISFACTION

Satisfaction rating investigation in Dec. 2010• Maintenance & Cleanness : 89%• Design : 80%• Easiness to use : 81%• R l ti 80% NO vandalism• Regulation : 80% NO vandalism

Corporate Communications 37

Page 38: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

A DIVERSIFIED BUSINESS MODEL

S t R

Toyama

Support

Outdoor Subscription

Revenue

Toyama City

Outdoor advertisement

Subsc pt o& RentalRevenueRoad occupation

Ad permission

Cyclocity TOYAMA

Corporate Communications 38

Page 39: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

TRIGGERED HIGH LEVEL OF INTEREST

Corporate Communications

exceptional PR coverage39

Page 40: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

TRIGGERED HIGH LEVEL OF INTEREST

• A true showcase 94 delegations, 625 people Vice minister, 9 Mayors, 5

vice mayors 34 city assembly member 3 y y

groups 15 cities

• Multiple cities• Multiple cities Study Trial Full-scale

Corporate Communications 40

Page 41: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

CONCLUSION

Drivers to success:• L t t t ith t t• Long-term trust with our counterparts• Track record worldwide & in Japan• Unique value propositionUnique value proposition

Corporate Communications 41

Page 42: JCDECAUXJCDECAUX S’S FIRST BIKE FIRST BIKE ... - EU-Japan

THANK YOU.

Corporate Communications 42


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