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Transforming Workflows: Staffing for the Future
ALCTS CMS Collection Management and Electronic Resources Interest Group
Sunday 24 June 201210:30-12:00 ACC-210C
OverviewPundits are always half-
rightLocal politics make your
rulesEvaluate current practicesAssess changes madeSacred cow tippingEngage stakeholders
Pundits vs. PractionersMany of our thought
leaders are removed from day-to-day activities
Spot trends not people
Translate trends into practices
Local Rules ApplyAccounting practices
Library administrative procedures
HR practices
Evaluation of Current PracticesReview current practices
Determine what no longer fits current goals & objectives
Benchmark processes
Develop Assessment PlanDetermine what
outcomes you want to achieve
Perform time studies
Report findings
Sacred Cow TippingResist change to ”just
make changes”
Evaluate current practices for validity
Develop an assessment plan for every workflow practice
Engage StakeholdersLibrary departments are
integral units
Broaden the perspective of the work to be achieved
Create buy-in by tie-in