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Jeff DeVerter Rackspace Building a SharePoint Tribe
Jeff DeVerterRackspace
Building a SharePoint Tribe
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A little about me…•Rackspace SharePoint Architect and lead a team of SharePoint System Administrators •Worked with SharePoint since early ‘03 product wave
• Deployed in Fortune 50 Financial Services Firms
• Worked in Infrastructure, Governance, Development, Information Architecture
•Deployed over 130 farms
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SharePoint Core Capabilities
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SharePoint Pop QuizQuestion #1:• What’s the BEST thing about Microsoft SharePoint?• Answer– All the Features and Capabilities!
Question #2:• What’s the WORST thing about Microsoft SharePoint?• Answer– All the Features and Capabilities!
Why?• Incredible Versatility = Incredible Complexity• Understanding, communicating and even measuring the
effectiveness of SharePoint in a business is a lot like trying to boil the ocean.
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SharePoint Definition:
SharePoint is a web based tool that connects information with people in each level of business.
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Annual Revenue: $12,900,000,000
Example: Strategic Accounts
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So what’s the Point?
Enablement
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SharePointTribe
“Tribes” by Seth Godin
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Tribes develop
around an Individual or
idea.
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TribesLeading and Connecting
People and
ideas.
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TribeTribe leaders challenge the status quo.
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Define: status quo-“Business as Usual”
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So what’s the connection?
TribePoint?
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Change:Factory
$$$Leaders
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You!
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User Developed Solutions
Change!
Examples •Team Calendars• Department work-list• Team contact list• Cross-Departmental Projects
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Teach and Measure the Basics of SharePoint
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Then….Teach OTHERS to
Teach and Measure the
Basics of SharePoint
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Measure:Create a SharePoint
“Capability Roadmap”
Technology/Capability Roadmaps
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For each Capability, you need to define:1. Current State2. Target State3. Path to Target State
With the path to target state you can now define ROI
Variables in the equation: 1. HW, SW, Licenses2. Training, Time, and People Required3. Estimated benefits in Time, Personnel, and Resources
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2009 2010
Capability Q1 Q2 Q3 Q4 Q1 Q2 Q3
Team Sites 2 2 2 2 3 4 5
Social Networking (MySites) 0 1 1 2 3 5 5
Document Libraries 1 1 2 3 4 5 5
Task & Project Lists 0 0 1 2 4 5 5
Announcements 2 2 3 4 5 5 5
WIKI's 0 1 3 3 4 5 5
Blogs 0 0 1 2 3 4 5
Forms Libraries 2 2 3 5 5 5 5
Calendars 2 3 4 5 5 5 5
Contact Lists 2 3 4 5 5 5 5
Enterprise Search 3 3 3 4 5 5 5
Out of the Box Workflows 0 1 2 5 5 5 5
Records Management 0 0 0 0 1 2 4
Business Data 0 0 0 0 1 2 4
Records Center 0 0 0 0 1 2 4
WEB-Based Forms 2 2 3 5 5 5 5
Excel WEB Parts 0 0 3 3 5 5 5
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Teach:Create a training plan
that supports the Roadmap
Implementation
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Formula for Failure
Step 1
• Identify a business issueStep 2
•Apply SharePoint
(Don’t let the tail wag the dog)
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Formula for SuccessStep 1
• Choose small, specific use cases
Step 2
• Analyze how you do the work today
Step 3
• Design how you would like to do the work
Step 4
• Apply SharePoint
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3 Uses Cases For Increasing Productivity
# 1: Project Management
# 2: Intranets
# 3: Social Networking
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Use Case: Project Management
Step 1
• Choose small, specific use cases
Step 2
• Analyze how you do the work today
Step 3
• Design how you would like to do the work
• How your team/company manages and works with projects
• Primarily use Excel and shared drive• Communicate via email
• Centralized Team Lists• Real time Task Reporting and Alerting• Central Document Repository• Varied and flexible communication channels
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Use Case: Intranet
Step 1
• Choose small, specific use cases
Step 2
• Analyze how you do the work today
Step 3
• Design how you would like to do the work
• How your company manages its corporate intranet
• Primarily use Dreamweaver• Intranet accessed via employee home page• Navigation links used to find content• Employees add content ad-hoc– no approval
• No dedicated tools to author content• Various options to access site• Easier content approval• Full content indexing• Security context aware • “End User” aware
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Use Case: Social Networking
Step 1
• Choose small, specific use cases
Step 2
• Analyze how you do the work today
Step 3
• Design how you would like to do the work
• How does your company empower employees to find : • Subject Matter Experts• Networking Connections• Leads or External Connections
• Primarily use Corporate Directory• Org Chart• Email Broadcasts
• Efficient and Relevant Search• No reliance on email blasts• Detailed Search for employees by experience, ability,
certification• Searches returned by social distance
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The power of integration.
EnterpriseSearch
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The Power of Integration
Social Networking
Project ManagementIntranet
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Search should be a goal
it should be the goal
Findability
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YOU
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Thank YouAny Questions?
Jeff DeVerterSharePoint [email protected]
Twitter: jdeverter(210) 312-3035
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Server & SharePoint Administration
Development and IA
Site Collection Administration & Site Administration
User Activities
Leve
l of A
cces
s and
Degre
e of C
omple
xity
Amount of Activity
Rackspace Engineers
Company Employees
SharePoint at Rackspace
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Offer Details
Feature Benefit
Dedicated team of Rackspace SharePoint Experts that designs, implements and manages the solution using best practices
Customers don’t have to hire a hard-to find SharePoint expertsFocus on developing/customizing the application to best meet their business needs
Supported Windows SharePoint Services (WSS) 3.0 and Microsoft Office SharePoint Server (MOSS) 2007
Customers can choose the solution that fits their collaboration and content management needs
Advanced SharePoint Monitoring (optional)- Intensive Only
Lets Rackspace identify and respond to any issues, instead of the customer
Backup and Restore of SharePoint Environment (optional) using Managed Backup
Secures data and offers added peace of mind
Anti-virus Protection (optional) using Forefront
Additional protection from viruses, worms, Trojans, spyware and other malware, safeguarding the SharePoint environment from intentional and unintentional contamination
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Finding someone proficient to take care of a SharePoint deployment is hard; at Rackspace we have a team!
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Windows Operating System
Active Directory
SQL
SharePoint Administration
Shared Service Provider
Site-Collection Administration
Site Administration
Site Design
Site User Activities
Rackspace
Customer
Overlap
Makes R
equests
Adm
inistrationG
uidance
makes changes
Value Add
Makes
Requests
Partners
makes changes
SharePoint Delineation of Roles
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Server & SharePoint Administration
Development and IA
Site Collection Administration & Site
Administration
User Activities
Leve
l of A
cces
s and
Degre
e of C
omple
xity
Amount of Activity
Rackspace Engineers
Company Employees
SharePoint at Rackspace
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SharePoint Capability Roadmap
