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… · JHAM - Jishu Hozen Autonomous Maintenance ... PRESENTATION Coordinator Involvement Flow...

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Page i. PROJECT BACKGROUND : POM (Power) is one of the segments from Infineon Malacca which producing various types of Semiconductor Automotive applications products. M2 Dpak production line in Power segment is one of the high demand production lines producing approximately 23 mio pieces per week. Trim & Form (TNF) process is one of the key processes in Backend semiconductor to singulate the leadframe into unit form. Warriors is a Self-Managing Teams (SMTs) from Trim & Form which consists of 8 members that formed by 4 technicians and 4 operators from production shop floor. Self-Managing Teams (SMTs) in the production lines is developed to ensure that Key Performance Indicator like Quality, Cost, Delivery, Morale and Safety are met as per company target. Small Group Activities (SGA), comprising from 3 groups of SMT are taking the challenge to run the project. As known, yield is one of the leading KPI metric in order to measure product’s quality. The team realized that Trim & Form yield is not able to achieve company target of 99.8% with total of 0.63% losses which mainly contributed by 0.59% of Body to Ground (BTG) defect. With this, the team decided to take up the challenge to improve Trim and Form yield by reducing Body to Ground (BTG) rejects from 0.59% to 0.16% (July to December FY 14/15). ii. MOST POSSIBLE CAUSE(s) : According to the Pareto breakdown, 0.59% of Body to Ground reject is causing by five hypotheses inclusive of the failure from machine Rocker Arm, Forming Punch, Forming Spring, Forming Pusher and Waste Lead Stuck in the TNF process. Further data analysis shown that highest reject is due to Rocker arm failure with the highest count of 28 times Per Quarter. Worn-out roller bush and push pin are found while doing analysis study. iii. PROPOSED INNOVATION & CREATIVE SOLUTION (s) : The team decided to change the Copper Bush on Rocker Arm to Single Piece Solid design (Steel / K110). Implementation of this solution has resulted in reducing of Body to Ground reject, however it is only achieved 0.18% improvement which still fa r away from initial target. After further brainstorming and inspiring by the seesaw concept, the team found out that rocker arm base dimension is definitely playing an important role to make lead forming. With this new design of rocker arm base dimension changed, BTG reject has reduced by 0.43%. iv. BENCHMARK : Yield target to be improve from 99.37% to 99.8%
Transcript
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i. PROJECT BACKGROUND :

POM (Power) is one of the segments from Infineon Malacca which producing various types of Semiconductor Automotiveapplications products. M2 Dpak production line in Power segment is one of the high demand production lines producingapproximately 23 mio pieces per week. Trim & Form (TNF) process is one of the key processes in Backend semiconductor tosingulate the leadframe into unit form. Warriors is a Self-Managing Teams (SMTs) from Trim & Form which consists of 8 membersthat formed by 4 technicians and 4 operators from production shop floor. Self-Managing Teams (SMTs) in the production lines isdeveloped to ensure that Key Performance Indicator like Quality, Cost, Delivery, Morale and Safety are met as per company target.Small Group Activities (SGA), comprising from 3 groups of SMT are taking the challenge to run the project.

As known, yield is one of the leading KPI metric in order to measure product’s quality. The team realized that Trim & Formyield is not able to achieve company target of 99.8% with total of 0.63% losses which mainly contributed by 0.59% of Body toGround (BTG) defect. With this, the team decided to take up the challenge to improve Trim and Form yield by reducing Body toGround (BTG) rejects from 0.59% to 0.16% (July to December FY 14/15).

ii. MOST POSSIBLE CAUSE(s) :

According to the Pareto breakdown, 0.59% of Body to Ground reject is causing by five hypotheses inclusive of the failure from machine Rocker Arm, Forming Punch, Forming Spring, Forming Pusher and Waste Lead Stuck in the TNF process. Further data analysis shown that highest reject is due to Rocker arm failure with the highest count of 28 times Per Quarter. Worn-out roller bush and push pin are found while doing analysis study.

iii. PROPOSED INNOVATION & CREATIVE SOLUTION (s) :

The team decided to change the Copper Bush on Rocker Arm to Single Piece Solid design (Steel / K110). Implementation of this solution has resulted in reducing of Body to Ground reject, however it is only achieved 0.18% improvement which still far away from initial target. After further brainstorming and inspiring by the seesaw concept, the team found out that rocker arm basedimension is definitely playing an important role to make lead forming. With this new design of rocker arm base dimension changed, BTG reject has reduced by 0.43%.

iv. BENCHMARK :

Yield target to be improve from 99.37% to 99.8%

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vi. AWARD, REWARD & RECOGNITION :

Champion of Infineon Malacca internal SGA competitionGOLD Award for Northern Region ICC Team Excellent 2016

vi. PROJECT PIC TURE(s) :

v. PROJECT ACHIEVEMENT & VALUE CREATION :

1) Successfully reduced BTG rejection from 0.59% to 0.16%.2) Overall TNF yield losses reduced from 0.63% to 0.45%

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CW - Calendar Week

QCDMS - Quality, Cost, Delivery, Morale & Safety

ESH - Environment, Safety & Health

FAR - Failure Analysis Report

PC - Process Control

BTG - Body To Ground

JHAM - Jishu Hozen Autonomous Maintenance

PM - Preventive Maintenance

STS - Strip To Strip

RTR - Reel To Reel

CPP - Cost Per Piece

BY - Business Year

OEE - Overall Equipment Effectiveness

SMT - Self Managing Team

DDM - Deviation & Decision Management

MAL - Melaka

SPC - Statistical Process Control

GCM - Global Change Management

YIP - Your Idea Pays

SOP - Standard Operation Procedure

OJTI - On Job Training Instruction

TWI - Training Within Industry

KPI - Key Performance Indicator

ABBREVIATION

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Our Team Members Profile

INTRODUCTION

6

Education level : SPM to DiplomaAverage Years of Service : 6 Years

Mohd Khair – C shift• Line Technician• 5 years service • 1st project

Mohd Khair – C shift• Line Technician• 5 years service • 1st project

Mohd Khair – C shift• Line Technician• 5 years service • 1st project

Mohd Khair – C shift• Line Technician• 5 years service • 1st project

Saiful Nizam - C shift• Production Technician• 3 years service • 1st project

Sheikh Yusri - C Shift• Operator• 4years service • 1st project

Nur Shatila - A Shift• Operator• 3 years service • 1st project

Nurathirah - A Shift• Operator• 3 years service• 1st project

Azrul Hisham– OH• Maintenance•13 years service • 2nd project

New members

62.5%

Experienced members

37.5%

Members are selected

from various

shift and

Designation

Phillips– B shift• Shift Maintenance• 14 years service • 2nd project

M. Rahimy– A shift• Line Technician• 6 years service • 2nd project

Qurratu Aini - C Shift• Operator• 3 years service • 1st project

CoordinatorRosli Ismail

FacilitatorMr. Tan Say Kee

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Evidence of Involvement~ Matrix Diagram ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

8

ACTIVITIESTOOLS/TECHNIQUESUSED

INTRODUCTION

PROJECT

SELECTION & DEFINITION

IMPROVEMENTOPPORTUNITIES ANALYSIS

CREATIVE & INNOVATIVESOLUTIONS / IMPLEMENTATION

MONITORING & STANDARDISATION

ACHIEVEMENT &VALUE CREATION

PRESENTATION

InvolvementCoordinator

Flow Chart, Check sheet,

PDCA, Gantt Chart, Radar Chart, Bar Graph

PDCA, Gantt Chart, Bar chart, Matrix

Diagram, Data, DDM Trend, Pareto Diagram

5W & 2H, 5W 1H, Brainstorming, Fish Bone

diagram, Tree Diagram, Why-Why Analysis

Check sheet, 5W & 1H, Brainstorming, 4R,

Why-Why Analysis

Bar Graph, SPC, TWI, Check sheet

Bar Graph, Check sheet

Presentation Skill, Training Technique,

Coaching Skill

Buddy System :Experienced members will guide

and train new members

100% Team

Involvement

By Using

Buddy System

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Evidence of Involvement~ Planning Our Activities using Gantt Chart ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

9PLAN

C

D

P

A

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Team Applied QC Tools to Monitor Project~ Progress using PDCA Approach ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

10

PDCA

C

H

E

C

K

A C T I O N

D O

• Problem identification - Analyze and identifiedproblem - Set project focus and objectives

• Screening problem

• Containment action• Suggestion on various alternative

solution

• Analyze the result of

trial run - Further Verification

• Implement Best Solution/trial-run

• Implement project - Compare

result target - Monitoring

Activities

1)Collect data :

- Knowledge Management

- Primary & Secondary

data (historical data)

- Internet surfing

- Process Engineer

2) Compile data

3) Identified problem

4) Brainstorming

Activities

1) OJTI - TWI

2) Implement new design

of rocker arm to all FICO

Machine

3) Best practice sharing

Activities

1) Monitoring results on

pilot implementation

2) See-saw concept

Pareto Chart

Bar Graph

Check Sheet

Bar Graph

Gantt Chart

Pareto Chart

Tree

Diagram

Why Why

Analysis

5W 1H

Cause &

Effect

Diagram

Check Sheet

Bar Graph

Check Sheet Bar Graph

Check Sheet

P

L

A

N

Activities

1) Implement the plan

2) Begin analysis of

the data

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How Project was Selected~ Key Performance Indicator at Trim & Form ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

11

Quality No of FAR casesTarget :0 caseTo date : 0 case

0.0

1.0

2.0

3.0

15 16 17 18 19 20 21 22 23 24 25 26

CW

Cu

sto

me

r C

om

pla

in

Morale AttendanceTarget : 95%To date : 98.5%

70.0

80.0

90.0

100.0

15 16 17 18 19 20 21 22 23 24 25 26

CW

Att

en

da

nc

e

(%)

DEPARTMENTAL

TOP 5 TARGET 2015

BELOW TARGET

PLAN

TARGET

STRETCHED TARGET Delivery Output Trim & Form

processTarget : 22M / weekTo date : 22.5M / Week

0.0

1000.0

2000.0

3000.0

15 16 17 18 19 20 21 22 23 24 25 26

CW

Att

en

da

nc

e

(%)

Accident severity rate under ESH departmentTarget : 0 caseTo date : 0 case

Safety

0.0

2.0

4.0

6.0

8.0

10.0

15 16 17 18 19 20 21 22 23 24 25 26

CW

Ac

cid

en

t

YieldTarget : 99.8%To date : 99.37%

Cost

97

97.5

98

98.5

99

99.5

100

15 16 17 18 19 20 21 22 23 24 25 26

CW

YIE

LD

(%

)

YieldTarget : 99.8%To date : 99.37%

Cost

97

97.5

98

98.5

99

99.5

100

15 16 17 18 19 20 21 22 23 24 25 26

CW

YIE

LD

(%

)

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How Project was Selected~ Yield at Trim & Form Issues ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

12

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Why Project was Selected~ Evaluate and Analysis ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

13

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

15 16 17 18 19 20 21 22 23 24 25 26 27

Chip Casing Lead Sweap Scratches Burr at LeadBurr at Heatsink Body to Ground Target

0.16%

CW

To

tal R

eje

ct

Historical Data of Overall YIELD Losses at TRIM & FORM Process

Data obtained from Process Engineer (Winnie Goh)

Verified data by Maintenance /Process Manager (Low SK)

99

.32

99

.39

99.3

5

99

.35

99

.38

99

.35

99

.37

99

.44

99

.37

99

.36

99

.44

99

.38

99

.35

97

98

99

100

15 16 17 18 19 20 21 22 23 24 25 26 27

99.8%

Target

CW

Yie

ld %

Historical Data of Overall YIELD at TRIM & FORM Process

Yield

Yield Losses

0.63%

Yield Average: 99.37%

Average BTG Losses: 0.59%

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Why Project was Selected~ Breakdown Yields Losses ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

14

0

5

10

15

20

25

30

35

Rocker Arm Forming Punch Forming Spring Forming Pusher Waste lead

Nu

mb

er

of

BT

G C

ases

100%

80%

88%

94%

97%

Data obtained from Process Engineer (Winnie Goh)

Verified data by Maintenance /Process Manager (Low SK)

FactorNo of Cases

No of Cases

(%)

CumulativeCumulative

(%)

Rocker Arm

Forming Punch

Forming Spring

Forming Pusher

Waste Lead

Total

28 80 28 80

3 8 31 88

2 6 33 94

1 3 34 97

1 3 35 100

35 100 161

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Why Project was Selected~ Conclusion: Our Project Title ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

15

99.8%

= 0.43%99.8%

Yield

99.37%

0.59%

0.16%

Reduction:

0.43%

BTG Reject

Yield Improvement by Reducing Body to Ground (BTG) Reject at

Trim & Form Process from

0.59% to 0.16%

99.37%-

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Yield is defined as the quantity of good entities that have completed oneor more production steps in relation to the total quantity that has beenentered. Yield is reported in percent.

Project Terminologies ~ Definition of Yield ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

16

Quantity Out

Quantity In

___________= X 100%

Calculation

HOW to calculate Yield ?

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~ Our Process Flow ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

17

FRONT OF LINE

(FOL)

END OF LINE

(EOL)

TESTING

• Moulding• Deflashing• Solder Plating

• 100% Visual Inspection(EAV)

• Testing• Q Final Clearance

•Die Bond•2nd Die Bond•1st Wire Bond•2nd Wire Bond •100% Fav

• Trim & Form

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~ Our Nature of Work – Trim & Form Process ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

18

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~ Our Nature of Work – Typical Trim & Form Process ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

19

OFFLOADER MODULE

OPERATOR need to

transfer tube from Off

Loader Station to toot

box after completed the

lot

ONLOADER MODULE

TECHNICIAN needs to

ensure On Load Station

are in a good condition

PRESS MODULE

TECHNICIAN needs to

check Press Station and

tool during JHAM

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~ Our Nature of Work – Typical Trim & Form Process ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

20

First Lead Length Cut

Tie Bar Cut

Center Lead CutFormingFinal Lead Length Cut Heat Sink Cut

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Project Terminologies ~ Definition of Body to Ground (BTG) ~

CRITERIA 1.1: INTRODUCTION OF PROBLEM

21

BTG

Body to Ground (BTG) is the distance between back heatsink and lead tip(landing area),control limit spec for Body to Ground (BTG) is 40µm to120µm.

GOOD BTG Failure

40µm – 120µm

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How the project aligns with organization’s~ Aligned with Departmental Target ~

CRITERIA 1.2: INTRODUCTION OF PROBLEM

22

Business Year 2015

~ Focus on Cost ~

Key Results Area

MeasurementDepartmental

TargetTeam Target

Before Improvement

Quality Customer Complaint 0 0 0

Cost Yield 99.8% 99.8% 99.37%

DeliveryDelivery / week

(qty)22M 22M 22.5M

Morale Attendance 95% 95% 98.5%

Safety Severity Accident 0 cases 0 cases 0 cases

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How the project aligns with organization’s~ Aligned with Vision & Mission Company ~

CRITERIA 1.2: INTRODUCTION OF PROBLEM

Vision

The #OneBackEnd Manufacturing

and Competence Centre

MissionMaking MAL‘s

People Excellence Our Prime Leading Edge

the most responsive partner

to improve

our customer‘s competitiveness

Trust and respect others

Be passionate about profit

Focus on the

customer

Drive value through

innovation

Be ambitious

and manage risk

Strive for excellence

Team up for best

results

Foster your talents

High Performance

Behavior Model

23

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How the project aligns with organization’s~ Explanation of Target Setting Using SMART Concept ~

CRITERIA 1.2: INTRODUCTION OF PROBLEM

24

pecific

&

easurable

chievable

ealistic

ime

At Trim & Form Fico machine

Improve Trim & Form Yield Losses from 99.37% to 99.8%

Key wordConcept

Reduce Body to Ground (BTG) reject from 0.59% to 0.16%

By CW 53, Dec 2015 (6 Months)

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Potential Impact of the Project~ Unhappy Stakeholder ~

CRITERIA 1.3: INTRODUCTION OF PROBLEM

25

Impact

of Yield Losses

Customer Management Employee

KEY STAKEHOLDERS

YieldTarget : 99.8%To date : 99.37%

Cost

97

97.5

98

98.5

99

99.5

100

15 16 17 18 19 20 21 22 23 24 25 26

CW

YIE

LD

(%

)

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BTG Failure

Potential Impact of the Project~ Unhappy Stakeholder ~

CRITERIA 1.3: INTRODUCTION OF PROBLEM

26

IMPACT AND EFFECT

Ho

w it

Im

pact?

Key S

takeh

old

ers

Missed delivery commitmentCustomer

Quality Issue

BTG Reject

Management

Yield not

achieve targetUnit Failure

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Potential Impact of the Project~ Positive and Negative Impact of Stakeholder ~

CRITERIA 1.3: INTRODUCTION OF PROBLEM

27

IMPACT SCALE:

Category Stakeholder DescriptionPositive Impact

With Project

Completion

Negative Impact

Without Project

Completion

Degree

Of

Impact

Employee Trim & Form

Internal Customer,

Operates Machine &

Delivery

Achieve yield

target

No stoppages

Machine

downtime

Yield not achieve

High

(Direct)

Internal

Customer

EAV

Operates Machines,

Produce Delivery &

Output

Reduce downtime Line down

Higher downtime

High

(Direct)

Management

Plan, Manage

Production &

Delivery

Delivery high

Fast cycle time

Customer

Complain

Scrap Cost

High

(Direct)

CustomerEnd

Customer

Manufacturer of

automotive industry

Zero customer

complaint

Loss of Business

Bad company

image

High

(Direct)

End User Consumer Product user

Consumer

satisfaction

Safety of user

Delay received

product

Lose of Trust

High

(Direct)

TY

PE

IN

TE

RN

AL

EX

TE

RN

AL

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How final solution was determined~ Brainstorming to Identify Potential Causes ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

29

ENVIROMENT

Low Yield

at Trim &

Form

Process

ROCKER ARM

INSUFFICIENT SKILL

PLATING THICKNESS

PREVENTIVE MAINTENANC

E (PM)

NOT FOLLOW SETUP

PROCEDURE

LEAD FRAME

PROBLEM

QUALITY CHECK

TRACK WORN OUT

AIR COMPRESSOR BREAKDOWN

OFF LOADER JAMMING

CONVERT DIE-SET

NO RESPONSIBILITY

SKIP PROCEDURE

WASTE LEAD

STUCK

POWER INTERRUPTION

NO AIR SUPPLY

LEAD FRAME HARDNESS

INDEXING PROBLEM

MIS-ALIGNMENT

NO ELECTRICAL SUPPLY

OCCASIONALLY INDEXER JAMMING

NOT USING PROPER TOOL

WARP FRAME

JHAM ACTIVITIES

NO VACUUM SUPPLY

NOT FOLLOW PROCEDURE

POOR TECHNICAL KNOWLEDGE SCREW NOT TIGHTEN

PROPERLY

NO PROPER

TRAINING

NOT FOLLOWING SET-UP PROCEDURE

MIS-HANDLING

POOR QUALITY CONTROL

NEW EMPLOYEE

FORMING PUNCH’S SPRING

BROKEN

PUSH PIN JAMMED

36Potential causes been selected from monitoring by using checksheet data

and validation from proses engineer

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How final solution was determined~ Brainstorming to Identify Potential Causes ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

30

ENVIROMENT

Low Yield

at Trim &

Form

Process

ROCKER ARM

INSUFFICIENT SKILL

PLATING THICKNESS

PREVENTIVE MAINTENANC

E (PM)

NOT FOLLOW SETUP

PROCEDURE

LEAD FRAME

PROBLEM

QUALITY CHECK

TRACK WORN OUT

AIR COMPRESSOR BREAKDOWN

OFF LOADER JAMMING

CONVERT DIE-SET

NO RESPONSIBILITY

SKIP PROCEDURE

WASTE LEAD

STUCK

POWER INTERRUPTION

NO AIR SUPPLY

LEAD FRAME HARDNESS

INDEXING PROBLEM

MIS-ALIGNMENT

NO ELECTRICAL SUPPLY

OCCASIONALLY INDEXER JAMMING

NOT USING PROPER TOOL

WARP FRAME

JHAM ACTIVITIES

NO VACUUM SUPPLY

NOT FOLLOW PROCEDURE

POOR TECHNICAL KNOWLEDGE SCREW NOT TIGHTEN

PROPERLY

NO PROPER

TRAINING

NOT FOLLOWING SET-UP PROCEDURE

MIS-HANDLING

POOR QUALITY CONTROL

NEW EMPLOYEE

FORMING PUNCH’S SPRING

BROKEN

PUSH PIN JAMMED

PREVENTIVE MAINTENANCE

(PM)

ROCKER ARM

INSUFFICIENT SKILL

PLATING THICKNESS

NOT FOLLOW SETUP

PROCEDURE

LEAD FRAME

PROBLEM

QUALITY CHECK

CONVERT DIE-SET

POWER INTERRUPTION

NO AIR SUPPLY

LEAD FRAME HARDNESS

JHAM ACTIVITIES

NO VACUUM SUPPLY

PUSH PIN JAMMED

Potential causes were generated during the brainstorming

session with the team members14

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How final solution was determined~ Using Cause and Effect Diagram ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

31

Low Yield at

Trim & Form Process

PLATING THICKNESS

LEAD FRAME PROBLEM

JHAM ACTIVITIES

NOT FOLLOW SETUP

PROCEDURE

POWER

INTERRUPTION

NO AIR SUPPLYNO VACUUM SUPPLY

INSUFFICIENT

SKILL

QUALITY CHECK

PREVENTIVE

MAINTENANCE (PM)

LEAD FRAME

HARDNESS

No electrical supply

Engine vacuum leak

Interruption from TNB

supply or plant facility

Interruption at plant

facility equipment

Interruption at plant

facility equipment

Air compressor

break down

Not done properly

Not follow

procedure

Skip task

Not follow procedure

Roller design

Non-durable

material (copper)

Push pin rusty

Reach

limit

New employee

Not perform

Solder

thickness out

of spec

Bent frame

Incoming frame

from supplier

Skip procedure

No proper training

Incoming

process

New employee

CONVERT DIE-SET

misalignment

Insufficient skill

Incoming from

subcon plating

PUSH PIN JAMMED

MAN MACHINE METHOD

MATERIALMATERIALENVIRONMENTENVIRONMENT

ROCKER ARM

ROLLER

WORN-OUT

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How final solution was determinedSummary of Brainstorming to Identify Most Potential Causes

~ Using Tree Diagram ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

32

Offset turningImproper alignment

of coiler to machine

Why Why Why Team Decision

Lo

w Y

ield

at

Tri

m &

Fo

rm P

roc

es

s

Insufficient

Skill

Not follow setup

procedureSkip procedure

New employee

Convert Die-set Insufficient skill

JHAM activities Not follow procedure

Not follow procedurePreventive maintenance

(PM)

Not performQuality check

Not done properly

Skip task

New employee

Power interruption

No vacuum supply

No air supplyInterruption from plant

facility equipment

Interruption at plant

facility equipment

Interruption from TNB

supply or plant facility No electrical supply

Air compressor

break down

Engine vacuum

leak

* Verified by Facilitator

Plating thickness

Lead frame problem Bent frame

Solder thickness out of

spec

Incoming process

L/F hardnessIncoming frame

from supplier

Rocker arm roller

worn-outHeavy Force

Reach limit

Non-durable material

(copper)

Push pin jammed Pusher rusty

No proper training

Mis-alignment

Incoming from

subcon plating

MAN

MATERIAL

METHOD

MACHINE

ENVIRONMENT

1

2

3

4

5

6

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POTENTIAL CAUSES FINDINGS COORDINATOR ASSISTANTFACTOR

Push pin

jammedObserve dust and rusty.

Cleaning and service done only once

per week.

TEAM CONCLUSION

POTENTIAL CAUSES FINDINGS COORDINATOR ASSISTANTFACTOR

Convert

Die-set

Not proper setup during die-set

conversion.

Buy-off check sheet filled every

conversion. Re-certification done

every 2 years for machine owner.

Verification of the Most Probable ~ Root Cause - Man and Machine ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

33

TEAM CONCLUSION

NURATHIRAHPHILLIPS

HISHAM PHILLIPS

1

2

CA

TE

GO

RY

-

MA

NC

AT

EG

OR

Y -

MA

CH

IN

E

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Verification of the Most Probable~ Root Cause - Machine and material ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

34

POTENTIAL CAUSES FINDINGS COORDINATOR ASSISTANTFACTOR

Plating

thicknessSolder thickness out of spec due to

insufficient plating.

To occurrence but not related to

Trim & Form

TEAM CONCLUSION

POTENTIAL CAUSES FINDINGS COORDINATOR ASSISTANTFACTOR

Rocker arm

roller worn-

out

Heavy force on roller during forming

process.Roller design easily worn-out due to

use non-durable material (copper).

TEAM CONCLUSION

NURATHIRAHPHILLIPS

AINRAHIMY

0

1

2

3

4

SAT

SU

N

MO

N

TU

E

WED

TH

U

FRI

To

tal C

on

vers

ion

&

Ch

an

ge d

evic

e

Plating thickness monitoring

MTF001 MTF002 MTF004

3

4

CA

TE

GO

RY

-

MA

CH

IN

EC

AT

EG

OR

Y -

MA

TE

RIA

L

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Verification of the Most Probable~ Root Cause – Material and Method ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

35

POTENTIAL CAUSES FINDINGS COORDINATOR ASSISTANTFACTOR

Preventive

maintenance

(PM)

Skip task and not proper PM.Machine only will be release after PC

Buy-Off and Engineer Verification.

TEAM CONCLUSION

POTENTIAL CAUSES FINDINGS COORDINATOR ASSISTANTFACTOR

Incoming Lead

frame Problem

(Bent Frame)

Lead frame already damage from

incoming process.

Frame are checked by 100% VI

operator and hold under Engineer

verification.

TEAM CONCLUSION

SHATILAYUSRI

YUSRISAIFUL

5

6

CA

TE

GO

RY

-

MA

TE

RIA

LC

AT

EG

OR

Y -

ME

TH

OD

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MACHINE

Buy-off check sheet filled

every conversion

Re-certification done every 2

years for machine owner

FALSEMANNot proper setup during tool

conversion

TRUE

TRUE

FALSE

FALSEMATERIAL

FALSEMETHOD

Cleaning and service done

only once per weekObserve dust and rusty

Bush design easily worn-out

due to use non-durable

material (copper).

Heavy force on roller during

tool clamp.

Rarely happen base on

monitoring record.

Solder thickness out of spec

due to insufficient plating.

Frame are checked by 100%

VI operator and hold under

Engineer verification.

Lead frame already damage

from incoming process.

Machine only will be release

after PC Buy-Off and

Engineer Verification.

Skip task and not proper PM.

Why Low

YIELD at

Trim &

Form

Process

MACHINE

Buy-off check sheet filled

every conversion

Re-certification done every 2

years for machine owner

FALSEMANNot proper setup during tool

conversion

TRUE

TRUE

FALSE

FALSEMATERIAL

FALSEMETHOD

Cleaning and service done

only once per weekObserve dust and rusty

Bush design easily worn-out

due to use non-durable

material (copper).

Heavy force on roller during

tool clamp.

Rarely happen base on

monitoring record.

Solder thickness out of spec

due to insufficient plating.

Frame are checked by 100%

VI operator and hold under

Engineer verification.

Lead frame already damage

from incoming process.

Machine only will be release

after PC Buy-Off and

Engineer Verification.

Skip task and not proper PM.

Why Low

YIELD at

Trim &

Form

Process

Tree Diagram :~ Summary Verification of Potential Root Cause ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

36

Cons.CATEGORYCAUSES POTENTIAL CAUSES FINDING

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Page

Rust & dust cause the forming punch not fully push to the

bottom position due to push pin jammed

FUNCTION Push pin is used to move the

rocker arm during the forming process

is carried out

MATERIAL Steel (K110)

First Selected Potential Root Cause~ Explanation on How Push Pin Causing BTG ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

37

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First Selected Potential Root Cause~ Explanation on How Push Pin Causing BTG ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

38

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First Selected Potential Root Cause~ Explanation on How Push Pin Causing BTG ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

39

.

.

.

.

.

.

.

.

.

.

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Prevent Push Pin from jamming due to dust & rusty

Suggestion and Implementation for Preliminary Action ~ Using 5W 1H ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

40

WHAT WHYWHY WHEREWHERE WHENWHEN WHOWHO HOWHOW

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BTG Failure

Prevent Push Pin from jamming due to dust & rusty To reduce reject Body to ground

Suggestion and Implementation for Preliminary Action ~ Using 5W 1H ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

41

WHATWHAT WHY WHEREWHERE WHENWHEN WHOWHO HOWHOW

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BTG Failure

Prevent Push Pin from jamming due to dust & rusty To reduce reject Body to groundTrim & Form Fico machine

Suggestion and Implementation for Preliminary Action ~ Using 5W 1H ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

42

WHATWHAT WHYWHY WHERE WHENWHEN WHOWHO HOWHOW

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BTG Failure

Prevent Push Pin from jamming due to dust & rusty To reduce reject Body to groundTrim & Form Fico machineDuring JHAM activity

Suggestion and Implementation for Preliminary Action ~ Using 5W 1H ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

43

WHATWHAT WHYWHY WHEREWHERE WHEN WHOWHO HOWHOW

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BTG Failure

Prevent Push Pin from jamming due to dust & rusty To reduce reject Body to groundTrim & Form Fico machineDuring JHAM activityShift maintenance

Suggestion and Implementation for Preliminary Action ~ Using 5W 1H ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

44

WHATWHAT WHYWHY WHEREWHERE WHENWHEN WHO HOWHOW

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BTG Failure

Prevent Push Pin from jamming due to dust & rusty To reduce reject Body to groundTrim & Form Fico machineDuring JHAM activityShift maintenanceUpdate JHAM from weekly to every shift

Suggestion and Implementation for Preliminary Action ~ Using 5W 1H ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

45

WHATWHAT WHYWHY WHEREWHERE WHENWHEN WHOWHO HOW

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First Selected Potential Root Cause~ JHAM Update ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

46

JHAM is a maintenance strategy wherein a schedule machine maintenance is carried out in short

period of production time which includes cleaning and inspection and performed by machine owner or technician.

JHAM include in schedule downtime. JHAM is perform according to panned maintenance schedule.

JHAM activities in Trim & Form area are done:

1. Shiftly (STS & RTR)

2. Weekly (STS only)

JHAM – Jishu Hozen Autonomous Maintenance

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First Selected Potential Root Cause~ Weekly to Shiftly inserted in JHAM ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

47

AFTERBEFORE

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Rocker Arm is used to move the forming punch during the lead formation

Steel

RM 950

FUNCTION

MATERIAL

COST PER PIECE

MACHINE

Buy-off check sheet filled

every conversion

Re-certification done every 2

years for machine owner

FALSEMANNot proper setup during tool

conversion

TRUE

TRUE

FALSE

FALSEMATERIAL

FALSEMETHOD

Cleaning and service done

only once per weekHaving dust and rusty.

Bush design easily worn-out

due to use non-durable

material (copper).

Heavy force on roller during

tool clamp.

Rarely happen base on

monitoring record.

Solder thickness out of spec

due to insufficient plating.

Frame are checked by 100%

VI operator and hold under

Engineer verification.

Lead frame already damage

from incoming process.

Machine only will be release

after PC Buy-Off and

Engineer Verification.

Skip task and not proper PM.

Why Low

YIELD at

Trim &

Form

Process

Second Selected Potential Root Cause~ Rocker Arm Definition & Description ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

48

Cons.CATEGORYCAUSES POTENTIAL CAUSES FINDING

MACHINE TRUECleaning and service done

only once per weekObserve dust and rusty.

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Rocker Arm is used to move the forming punch during the lead formation

Steel

RM 950

FUNCTION

MATERIAL

COST PER PIECE

Second Selected Potential Root Cause~ Rocker Arm Definition & Description ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

49

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Second Selected Potential Root Cause~ Explanation on How Roller Causing BTG ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

50

Problem area

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Suggestion and Implementation for Preliminary Action ~ Using Why Why Analysis ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

51

Because used poor material life span.

Why rocker arm roller worn out during forming?

Because rocker arm roller worn out during forming.

Why forming punch not fully in top position?

Because forming punch not fully in top position.

Why rocker arm cause Body to Ground reject?

To change different material for rocker arm roller.

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Result of Preliminary Action~ Using 5W 1H ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

52

What is the proposal? Why need to modify it ? Where is the changes?

When is idea raise? Who propose this idea? How?

To find better material for rocker arm roller

To reduce Body to Ground (BTG) reject

At Trim & Form Fico Machine

During brainstorming session

All Warriors member

Further study by using 4R and WHY WHYAnalysis

To change different material for rocker arm roller.

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ReviseTo have more frequent

check

Revision on work

procedure

To ensure the rocker arm is

in good condition

ReplaceTo ensure rocker arm

in accurate position

Change from copper

bushing to solid type

rocker arm roller

To have long life span

and more reliable design

RearrangeTo stabilize forming

punch

Shorten distance between

rocker arm holder and

forming punch

To ensure forming

punch reach at top

position

RedesignTo ensure forming

punch fully press

to top position

Modify rocker arm

roller to fit type design

To stabilize forming

punch

Further Brainstorm to Identify Various Potential CreativeandInnovative Solution ~ Using 4R and Why Why Analysis ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

53

Potential

SolutionWhy ? Why ? Conclusion

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Evaluating the Advantages & Disadvantages of VariousPotential Creative and Innovative Solution on 2 Measurable

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

54

Any quality risk? Quality

Cost Any cost involve?

Quality

Cost

Criteria Team DecisionMeasurable

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Evaluating Various Potential Creative and Innovative Solution ~ Advantages & Disadvantages of 4R ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

55

No quality risk

- High cost needed (RM1800)

- Need to change whole rocker

arm.

NA- Involved supplier to redesign the

dieset structure

Low Risk

- Robust material to increase life

span

- Low cost (RM 60)

No quality risk- Limited space for check sheet

storage.

Redesign- Modify rocker

arm roller to fit

type design

Rearrange- Shorten distance

between rocker

arm holder and

forming punch

Replace - Change from

copper bushing

to solid type

rocker arm

roller

Revise- Review on

work

procedure

Team Decision Based on

QUALITY &Creative

Technique

Measurable Team

Decision

X

X

X

COST

Steel with copper type

bushing

Solid steel type

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Systematic Assessment for Final Creative and InnovativeSolution Against Targeted Objectives

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

56

Collaborate with supplier to fabricate solid rocker arm roller

Phase 2

Collaborate with production to implement machine fortrial run

Phase 3

Data collection and monitoring.Phase 4

Phase 1Consult & collaborate team’s proposal together with project facilitator (expert in tooling).

Replace - Replace new material for rocker arm roller

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Systematic Assessment for Final Creative and Innovative Solution Against Targeted Objectives – Step 1

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

57

Phase 1Consult & collaborate team’s proposal together with project facilitator (expert in tooling).

~ Design for rocker arm roller is drafted

by team members

~ Discussion with facilitator Tan Say Kee

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Systematic Assessment for Final Creative and Innovative Solution Against Targeted Objectives – Step 2

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

Phase 2Collaborate with supplier to fabricate solid rocker arm roller

1) Material

- Hardened steel

2) Strength

- Strong and robust connection

3) Made In

- Local

4) Price / RM

- RM60

O

P

T

I

O

N

2

1) Material

- Cast iron

2) Strength

- Weak and rusty

3) Made In

- Local

4) Price / RM

- RM40

O

P

T

I

O

N

1

Before

Design

After

Design

58

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Systematic Assessment for Final Creative and Innovative Solution Against Targeted Objectives – Step 2

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

Phase 2Collaborate with supplier to fabricate solid rocker arm roller

1) Material

- Hardened steel

2) Strength

- Strong and robust connection

3) Made In

- Local

4) Price / RM

- RM60

O

P

T

I

O

N

2

1) Material

- Cast iron

2) Strength

- Weak and rusty

3) Made In

- Local

4) Price / RM

- RM40

O

P

T

I

O

N

1

Before

Design

After

Design

59

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Systematic Assessment for Final Creative and Innovative Solution Against Targeted Objectives – Step 3

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

60

Selected 1 Machine :MTF001 (Poor machine-higher produce BTG reject)

Duration :CW 39 2015 to CW 42 2015 (4 Weeks)(OCT-2015)

Reason of choosing 4 weeks data monitoring :

Recommended by Engineer to ensure that :

Any data collection/monitoring must involve 3 shifts rotation (A B C)

To observe trend of trial run result

3 shifts are well briefed and followed the procedure/instruction of new implementation

Team is able to collect feedbacks for further improvement (if necessary)

Phase 3Collaborate with production to implement machine fortrial run

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Systematic Assessment for Final Creative and Innovative Solution Against Targeted Objectives – Step 4

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

61

Data collection and monitoring.Phase 4

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40

BTG TargetCW

To

tal R

eje

ct

BEFORE PROJECT

Trial-run Result Pilot run

MTF001 machine (Roller – new

material)

(CW39/15 – CW40/15)

Target: 0.16%

PROJECT STARTED

97

98

99

100

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40

Yield TargetCW

Trial-run Result Pilot run

MTF001 machine (Roller – new

material)

(CW39/15 – CW40/15)

BEFORE PROJECT

PROJECT STARTEDTarget:99.8%

Yie

ld %

Data obtained from Process Engineer (Winnie Goh)

Verified data by Maintenance /Process Manager (Low SK)

Trial Run was temporarily stopped at CW 39/15 due to not achieve target

Trial Run was temporarily stopped at CW 39/15 due to not achieve target

Average

BTG Losses 0.18%

Average Yield improvement

0.18%

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Systematic Assessment for Final Creative and Innovative Solution Against Targeted Objectives – Step 4

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

62

Data collection and monitoring.Phase 4

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40

BTG TargetCW

To

tal R

eje

ct

BEFORE PROJECT

Trial-run Result Pilot run

MTF001 machine (Roller – new

material)

(CW39/15 – CW40/15)

Target: 0.16%

PROJECT STARTED

97

98

99

100

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40

Yield TargetCW

Trial-run Result Pilot run

MTF001 machine (Roller – new

material)

(CW39/15 – CW40/15)

BEFORE PROJECT

PROJECT STARTEDTarget:99.8%

Yie

ld %

Data obtained from Process Engineer (Winnie Goh)

Verified data by Maintenance /Process Manager (Low SK)

Trial Run was temporarily stopped at CW 39/15 due to not achieve target

Trial Run was temporarily stopped at CW 39/15 due to not achieve target

Average

BTG Losses 0.18%

Average Yield improvement

0.18%

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Explanation why not achieve target

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

63

Because body to ground (BTG) reject still

occurred due to form punch not full force to top

position.

Suggestion: To rework rocker arm base due to lack of clearance to roller when push pin pressing rocker arm to bottom position .

Proposal :

To improve the clearance by grinding rocker arm base 0.1mm

to get the top position

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Explanation why not achieve target

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

64

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Explanation why not achieve target

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

65

Because body to ground (BTG) reject still

occurred due to form punch not full force to top

position.

Suggestion: To rework rocker arm base due to lack of clearance to roller when push pin pressing rocker arm to bottom position .

Proposal :

To improve the clearance by grinding rocker arm base 0.1mm

to get the top position

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Final Creative and Innovative SolutionContinuous Improvement to Achieve Target

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

66

3.9mm

BEFORE

Proposal :

To improve the clearance by grinding rocker arm base 0.1mm

to get the top position

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Final Creative and Innovative SolutionContinuous Improvement to Achieve Target

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

67

4.0mm

AFTER

3.9mm

BEFORE

Proposal :

To improve the clearance by grinding rocker arm base 0.1mm

to get the top position

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Illustration : Rocker Arm~ Adaptation from See-Saw ~

CRITERIA 2.4: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

68

NO

GAP

AFTER

GAP

BEFORE

After grind Rocker Arm Base 0.1mm

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Expected benefits by implementing the solution(s) ~ Expected Benefit to Stakeholder ~

CRITERIA 2.5: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

69

No Stakeholder Expected Benefit

Management1 Achieve Departmental Target Scrap Unit Reduction Cost Reduction Opportunities

2

3

4

Customer

Employee

Supplier

Build Trust to Customer Build Long Term Business

Competence and Happy Employee Reduce Machine Downtime and Stoppages Enhance Self Confidence and

Communication

Cheaper Cost and High Quality Material Build Trust

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Expected benefits by implementing the solution(s) ~ Expected Benefit to Management ~

CRITERIA 2.5: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

70

Management1 Achieve Departmental Target Scrap Unit Reduction Cost Reduction Opportunities

Achieve Departmental TargetScrap Unit

Reduction

Cost

Reduction

Opportunities

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Expected benefits by implementing the solution(s) ~ Expected Benefit to Customer ~

CRITERIA 2.5: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

71

2 Customer Build Trust to Customer Build Long Term Business

Build Trust to Customer Build Long Term Business

Vice President

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Expected benefits by implementing the solution(s) ~ Expected Benefit to Employee ~

CRITERIA 2.5: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

72

3 Employee Competence and Happy Employee Reduce Machine Downtime and Stoppages Enhance Self Confidence and

Communication

Simplified Work Procedure

Simplified Work Procedure

Enhance Self Confident and

Communication

Reduce Machine Downtime and

Stoppages

Competence and Happy Employee

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Expected benefits by implementing the solution(s) ~ Expected Benefit to Supplier ~

CRITERIA 2.5: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

73

4 Supplier Cheaper Cost and High Quality Material Build Trust

Build TrustCheaper Cost and High

Quality Material

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Expected benefits by implementing the solution(s) ~ Potential Cost Saving if Project Successfully ~

CRITERIA 2.5: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

74

Yield Losses For Body to Ground (BTG) Converted to RM

Average Losses X ( Unit Cost X Weeks )

= 76,682 pcs X ( CPP X 52 Weeks )

= RM478,497 Losses Per Year

FORMULA

= RM478,497 Losses Per Year

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Uniqueness of the Solution~ Steel with Copper Type Bushing ~

CRITERIA 2.6: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

75

Steel with Copper Type Bushing

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Uniqueness of the Solution~ 1st action: Replace Steel with copper type bushing to

Solid steel type ~

CRITERIA 2.6: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

76

BEFORE

Steel with copper type bushing

AFTER

Solid steel type

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Uniqueness of the Solution~ 1st action: Replace Steel with copper type bushing to

Solid steel type ~

CRITERIA 2.6: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

77

BEFORESteel with copper

type bushing

AFTERSolid steel

type

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Uniqueness of the Solution~ Continuous Improvement to Final Solution ~

CRITERIA 2.6: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

78

Replace Idea

Still not achieve target

Delayed due to further

analysis and trial run on

Alternative Solution

Gantt Chart delay due to further analysis

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Uniqueness of the Solution~ 2nd action: Replace Steel with copper type bushing to

Solid steel type ~

CRITERIA 2.6: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

79

WARRIORS TV

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Uniqueness of the Solution~ 2nd action: Replace Steel with copper type bushing to

Solid steel type ~

CRITERIA 2.6: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

80

See-saw Rocker Arm

3.9mm

BEFORE

4cm

2cm

BEFORE

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Uniqueness of the Solution~ 2nd action: Replace Steel with copper type bushing to

Solid steel type ~

CRITERIA 2.6: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

81

See-saw Rocker Arm

3.9mm

BEFORE

4cm

2cm

BEFORE

3cm

AFTER

5cm

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Uniqueness of the Solution~ 2nd action: Replace Steel with copper type bushing to

Solid steel type ~

CRITERIA 2.6: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

82

See-saw Rocker Arm

3.9mm

BEFORE

4.0mm

AFTER

4cm

2cm

BEFORE

3cm

AFTER

5cm

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Uniqueness of the Solution~ Final Creative and Innovative Solution ~

CRITERIA 2.6: CREATIVE AND INNOVATIVE FINAL SOLUTIONS

83

BEFORESteel with copper type

bushing

AFTERSolid steel type

Final SolutionAfter grind rocker arm base

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PagePage 84

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Impact of the Project~ Did New Rocker Arm design Contribute to Organization? ~

CRITERIA 3.7: RESULT AND IMPACT OF THE PROJECT

Quality Cost Delivery Morale SafetyASPECT

Achieve Zero Defect?

Achieve Yield Target?

Achieve Target Output?

Motivated? Competent?

Achieve Zero Accident?

IMPACT

New Improved Rocker Arm Design

85

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Systematic Assessment for Final Creative and Innovative ~ Solution Against Targeted ~

CRITERIA 3.7: RESULT AND IMPACT OF THE PROJECT

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43

BTG Target CW

To

tal R

eje

ct

Reduction BTG reject positive

Trial-run Result (CW39/15 – CW40/15)

Target: 0.16%

97

98

99

100

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43CW

Yie

ld

%

Yield Target

Positive Yield improving

Target: 99.8%

Data obtained from Process Engineer (Winnie Goh)

Verified data by Maintenance /Process Manager (Low SK)

Trial-run Result (CW39/15 – CW40/15)

86

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Successfully Implemented Creative and Innovative Solution~ Standardization to All Machine ~

CRITERIA 3.7: RESULT AND IMPACT OF THE PROJECT

87

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Full Implementation Data~ Monitoring Body To Ground (BTG) Reduction from 0.59% to

0.16%~

CRITERIA 3.7: RESULT AND IMPACT OF THE PROJECT

88

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53

BTG Target

CW

To

tal R

eje

ct

Target: 0.16%

Trial-run Result Pilot run

MTF001 machine (Rocker Arm

Base– Regrind)

(CW41 – CW53 ) by 2015

BEFORE TARGET AFTER

0.59% < 0.16% 0.14%

TARGET MET

Trial-run Result Pilot run MTF001

machine (Roller – new material)

(CW39/15 – CW40/15)

Average reduction:

0.45%

Data obtained from Process Engineer (Winnie Goh)

Verified data by Maintenance /Process Manager (Low SK)

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Full Implementation Data~ Monitoring Trim & Form Yield from 99.37% to 99.8% ~

CRITERIA 3.7: RESULT AND IMPACT OF THE PROJECT

89

97

98

99

100

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 CW

Yie

ld %

Data obtained from Process Engineer (Winnie Goh)

Verified data by Maintenance /Process Manager (Low SK)

Yield Target

Trial-run Result Pilot run

MTF001 machine (Rocker Arm

Base– Regrind)

(CW41 – CW53 ) by 2015

Trial-run Result Pilot run MTF001

machine (Roller – new material)

(CW39/15 – CW40/15)

BEFORE TARGET AFTER

99.37% < 99.8% 99.86%

TARGET MET

99.8%

Improvement by 0.49%

better than target

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Full Implementation Data~ Pareto Diagram: Before & After Full Implementation ~

CRITERIA 3.7: RESULT AND IMPACT OF THE PROJECT

90

Before Project (CW 15 - 27) BY 2015 After Project (CW 46 - 53) BY 2015

0

5

10

15

20

25

30

35

RockerArm

FormingPunch

FormingSpring

FormingPusher

Waste lead

Nu

mb

er

of

BT

G C

as

es

0

5

10

15

20

25

30

35

FormingPunch

FormingSpring

FormingPusher

Waste lead RockerArm

Nu

mb

er

of

BT

G C

as

es

100%

100%

97%

94%88%

80%

42%72%

86%100%

ZERO BTG cases

from rocker arm

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Achievement of the Project~ Reconciliation of Target and Actual Achievement ~

CRITERIA 3.7: RESULT AND IMPACT OF THE PROJECT

91

RM 477,477per year

After

% YieldImprovement

99.37% /

Quarter

99.86% /

Quarter

Before

1. Cost incurred/machine = RM 60

Total (1 machines) x 4 = RM 240

Total ( 3 machines) = RM 720

Total = RM 720+ RM 300 = RM 1020

= RM (478,497 – 1020)

2. Cost incurred/machine = RM 50

Total ( 3 machines) x 2 = RM 300

Roller

Rocker Arm Base

Data has been calculated and verified by Chew Sin Yee

( Business Unit POM Financial Controller )

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Achievement of the Project~ Our Team’s Assessment Before & After Project ~

CRITERIA 3.7: RESULT AND IMPACT OF THE PROJECT

92

0

1

2

3

4

5

CV

Presentation Skill

Purpose of Achieving

Target

Communications

Technical Knowledge

AFTERBEFORE

ITEM COMMUNICATION7 PRIMER\

ADVANCE QC TOOLS

PURPOSE OF ACHIEVING

TARGET

PRESENTATION SKILL

TECHNICAL KNOWLEDGE

NAME BEFORE AFTER BEFORE AFTER BEFORE AFTER BEFORE AFTER BEFORE AFTER

HISHAM 3 4.3 3 4 3 4 3 4.3 3 5

PHILLIPS 2.6 4 3 3.7 3 4.7 3 4.3 3 5

M.RAHIMY 3 4.3 2.6 4 3 4 3 4.3 3 4.3

SAIFUL 2 4 2 3.7 1 3.3 2 4 2 3.7

YUSRI 1.3 4 1.3 3.7 1.3 3 1.3 3.7 1.3 3.7

AIN 2 4 1 3 1 3 2 4 1 4

SHATILA 2 4 1.3 3.7 1.3 3 1.3 3.3 2 3.7

ATHIRAH 1.3 3 1.3 3 1.3 3.3 1.3 3.7 1.6 3.3

7 Primer/Advance QC

Tool

54

32

1VERY POOR

POOR

AVERAGE

GOOD

EXCELLENT

AVERAGE3.9

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Achievement of the ProjectTypes of Achievement : Tangible & Intangible

CRITERIA 3.7: RESULT AND IMPACT OF THE PROJECT

High confidence level to take challenges

for future improvement opportunities

project

• Better understanding of CREATIVE & INNOVATIVE solutions to achieve Operational Excellence

Members have improved their knowledge

after the project and reduce scrap unit by

› CRITERIA 3.7: RESULT AND IMPACT OF THE PROJECT

INTANGIBLETANGIBLE

Project Cost Saving of

Successfully improved Yield at Trim & Form

by

(SMART Target 0.43% - better than

target 0.06%)

0.49%

RM478,497 Losses Per Year

- ACHIEVEMENT -

837 Kg / year

93

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Achievement of the Project~ Quantum of Achievement and Value Creation ~

CRITERIA 3.7: RESULT AND IMPACT OF THE PROJECT

94

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Achievement of the Project~ Planning Our Activities using Gantt Chart ~

CRITERIA 3.7: RESULT AND IMPACT OF THE PROJECT

95

Delayed due to further

analysis and trial run on

Alternative Solution

C

D

P

A

PLAN ACTUAL

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Achievement of the Project~ Achievement Contribute to Department ~

CRITERIA 3.7: RESULT AND IMPACT OF THE PROJECT

96

Key Results Area

MeasurementDepartmental

TargetTeam Target

Before Improvement

After Improvement

QualityCustomer Complaint

0 0 0 0

Cost Yield 99.8% 99.8% 99.37% 99.86%

DeliveryDelivery / week

(qty)22M 22M 22.5M 22.5M

Morale Attendance 95% 96% 98.5% 98.5%

Safety Severity Accident 0 cases 0 cases 0 cases 0 cases

Business Year 2015

Focus on Cost

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Spin-Off for Continues Improvement~ Best Practice Sharing Cascaded to Other Packages ~

CRITERIA 3.8: RESULT AND IMPACT OF THE PROJECT

97

Sharing knowledge at Reel to Reel Trim & Form Machine

BEFO

RE

AFT

ER

RTR Wire Bond MachineRTR Trim & Form Machine

98.8

99.0

99.2

99.4

99.6

99.8

100.0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

% Y

ield

CW 2016

Yield losses at Trim & Form RTR Machine (CW01-CW021) BY 2016

Target : 99.8 %

Before: 99.53%

Full Implementation CW12 – CW21

After: 99.87%

Jan Feb March Apr May

New Rocker Arm

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Spin-Off for Continues Improvement~ Best Practice Sharing Cascaded to Other Packages ~

CRITERIA 3.8: RESULT AND IMPACT OF THE PROJECT

98

Before After

0

5

10

15

20

25

RockerArm

FormingPunch

FormingSpring

FormingPusher

Waste lead

Nu

mb

er

of

BT

G C

as

es

0

5

10

15

20

25

FormingPunch

FormingSpring

FormingPusher

Waste lead RockerArm

Nu

mb

er

of

BT

G C

as

es

100%

100%

95%

88%

77%

55%

44%

78%89%

100%

ZERO BTG cases

from rocker arm

Pareto Diagram : RTR TRIM & FORM Body to Ground (BTG) Causes

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Spin-Off for Continues Improvement~ Best Practice Sharing Cascaded to Other Packages ~

CRITERIA 3.8: RESULT AND IMPACT OF THE PROJECT

99

RTR Trim & Form MachineAfter

% OEEImprovement 99.53% / Quarter 99.87% / Quarter

Before

per year

Data has been calculated and verified by Chew Sin Yee

( Business Unit POM Financial Controller )

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Recognition of Achievement and Uniqueness of Project~ Department Management ~

CRITERIA 3.9: RESULT AND IMPACT OF THE PROJECT

100

TOP MANAGEMENT

Segment Head

Vice President

Module Head

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~ Team Achievement - Department ~

CRITERIA 3.9: RESULT AND IMPACT OF THE PROJECT

1st Runner-up of Internal Segment Competition

21st MARCH 2016

101

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~ Team Achievement - Infineon ~

CRITERIA 3.9: RESULT AND IMPACT OF THE PROJECT

Awarded Champion of SGA Inter-department Competition

5th APRIL 2016

102

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~ Team Achievement – Northern Region ~

CRITERIA 3.9: RESULT AND IMPACT OF THE PROJECT

GOLD Award for Northern Region ICC Team Excellent 2016

03 - 04 Aug 2016

103

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Impact of Project~ To Stakeholder ~

CRITERIA 3.9: RESULT AND IMPACT OF THE PROJECT

Sharing our success with Customer ~

Positive Feedback

104

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Recognition of Achievement~ To Stakeholder ~

CRITERIA 3.9: RESULT AND IMPACT OF THE PROJECT

We proud to present with our Dr. Ploss (CEO INFINEON GERMANY)

105

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Recognition of Achievement and Uniqueness of Project~ Patent ~

CRITERIA 3.9: RESULT AND IMPACT OF THE PROJECT

106

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Impact and Value Creation of the Project~ Impact to Stakeholder ~

CRITERIA 3.10: RESULT AND IMPACT OF THE PROJECT

SupplierManagement Employee

KEY STAKE HOLDERS

Customer

Impact

of Yield Losses

YieldTarget : 99.8%To date : 99.86%

Cost

107

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Impact and Value Creation of the Project~ Positive Impact to Stakeholder ~

CRITERIA 3.10: RESULT AND IMPACT OF THE PROJECT

IMPACT AND EFFECT

Ho

w it

Im

pacte

d?

Key S

takeh

old

ers

Fast DeliveryCustomer

Quality Issue

BTG Reject Reduction

Management

Yield Achieve

TargetGood Unit

108

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Impact and Value Creation of the Project~ To Environment, Community & Team Members ~

CRITERIA 3.10: RESULT AND IMPACT OF THE PROJECT

109

1) Less Scrap Unit to be Disposed.

2) Minimizing The Generation of Waste To Practical Level.

ISO 14001Safety, Health & Environment Policy

SCRAP UNIT

Weight per unit : 0.21gram

Weight per week :76,682 x 0.21g = 16.1Kg

Quantity waste unit :76,682 x 0.21g x 52 week

=837 Kg / Year (RM 478,497)837 Kg / year (RM 478,497)

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Impact and Value Creation of the Project~ To Environment, Community & Team Members ~

CRITERIA 3.10: RESULT AND IMPACT OF THE PROJECT

Team Members

- Simplified for members to handle trim & form process

- Reduce production activities.

- Reduce risk of accident while handling die-sets

- Reduce time taken for production activities.

- Members can focus on task assigned.

Environmental

- Reduce usage of material.

- Reduce usage of chemical & toxic.

- Reduce smell / odors.

- Reduce Nature from risk.

Community

- Healthier Environment.

- Able to enjoy nature.

- No earth pollution.

- Less risk as chemical & toxic waste is generated.

Achievement from Reduction of Scrap Unit

‘ Practicing efficient energy and resources conservation management, and promoting Recycling, Reuse, Reduction and Replace (4R) whenever possible. ’

110

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PagePage 111

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Validated Final Solution of the Project~ New Design of Rocker Arm ~

CRITERIA 4.11: VALIDATION

112

VALIDATION

Why Low

Yield at

Trim &

Form

process

DESIGN STUDY

SIMULATION

Technical Drawing verification Collaborate with engineer Collaborate with supplier

(SCHEMATIC vs ACTUAL)DESIGN STUDY

Simulation on MTF001 machine Verify BTG reject

(PROTOTYPE VALIDATION)SIMULATION

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Validated Final Solution of the Project~ New Design of Rocker Arm ~

CRITERIA 4.11: VALIDATION

113

VALIDATION

Why Low

Yield at

Trim &

Form

process

DESIGN STUDY

SIMULATION

Technical Drawing verification Collaborate with engineer Collaborate with supplier

(SCHEMATIC vs ACTUAL)DESIGN STUDY

Simulation on MTF001 machine Verify BTG reject

(PROTOTYPE VALIDATION)SIMULATIONNew Improved Rocker

Arm Design

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Validated Final Solution of the Project~ Our Official Blue Print of Rocker Arm ~

CRITERIA 4.11: VALIDATION

114

Finalizing proposed technical drawing:~ Idea of Rocker Arm is being proposed and drafted by team members

~ Technical drawing with the actual dimension is being prepared by Process and Maintenance

Engineer for fabrication and evaluation purposes.

Verified bySenior Process Manager

Mr. Low Sau Khiong

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Validated Final Solution of the Project~ Steel with copper type bushing, Solid steel type &

New rocker arm design ~

CRITERIA 4.11: VALIDATION

STEEL WITH

COPPER TYPE

BUSHING

SOLID STEEL TYPE

FINALVALIDATION

Contribute high BTG reject.

RESULT

BTG reject is reduced but still not

achieve target.

RESULT

BTG reject is reduced and

achieve target.

RESULT

Verified bySenior Process Manager

Mr. Low Sau Khiong

BTG REJECT:

0.59%

BTG REJECT:

0.18%

BTG REJECT:

0.14%

115

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0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

15 17 19 21 23 25 27 29 31 33 35 37 39

Summary : Reduction of BTG reject from 0.59% to 0.14% after eliminating Rocker Arm problem

Validated Final Solution of the Project~ BTG Reject Losses - Before and After ~

CRITERIA 4.11: VALIDATION

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

41 42 43 44 45 46 47 48 49 50 51 52 53

Target: 0.16%

Before After

Average of BTG reject =0.59% Average of BTG reject =0.14%

CWCW

To

tal

Reje

ct

To

tal

Reje

ct Verified by

Senior Process ManagerMr. Low Sau Khiong

Data obtained from Process Engineer (Winnie Goh)

Verified data by Maintenance /Process Manager (Low SK)

Target: 0.16%

BTG Reject from Rocker Arm

BTG Reject from Others

Target

BTG Reject from Rocker Arm

BTG Reject from Others

Target

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Validated Final Solution of the Project~ Reject Monitoring ~

CRITERIA 4.11: VALIDATION

Reject Monitoring Result (QUALITY CHECKSHEET)

High BTG reject

BTG reject is reduced

and achieve target

BEFORE

AFTER

Verified bySenior Process Manager

Mr. Low Sau Khiong

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Validated Final Solution of the Project~ Statistical Process Control (SPC) ~

CRITERIA 4.11: VALIDATION

BTG Failure Control Chart - Rocker Arm

BEFORE

AFTERVerified by

Senior Process ManagerMr. Low Sau Khiong

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Final Solution of the Project~ Global Change Management (GCM) ~

CRITERIA 4.11: VALIDATION

Approved byPhung Lee Mun

(Quality Manager)

119

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Validated Final Solution of the Project~ Finance Endorsement ~

CRITERIA 4.11: VALIDATION

RM 478,497

Approved byCorporate Finance

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~ New Procedure were Endorsed Training Program ~

CRITERIA 5.12: RESULT AND SUSTAINABILITY

CERTIFICATION New & Fresh Operator Process Flow & Reject Criteria Basic Operation Standard Operating Procedure Senior Operator / Technical Refresher thru re-certification

SYSTEM / TOOL OJTI (On Job Training Instruction) TWI (Training within Industry)

STANDARD OPERATING PROCEDURE

Yearly Preventive Maintenance Critical Module JHAM activities Roller Calibration Machine Parameter Verification

SYSTEM / TOOL Mentor Mentee ( Buddy ) Skill Level Training

WEEKLY SMT MEETING Sharing and Learning by team / line

leader based on - Quality- Cost- Delivery- Morale- Safety

SYSTEM / TOOL Best Practice Sharing Minutes of Meeting Management Feedbacks

“ Rocker Arm - Reduce Body To Ground Reject ˝

Endorse Adopt Document ShareEndorse

122

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~ New Procedure were Adopted Training Program ~

CRITERIA 5.12: RESULT AND SUSTAINABILITY

Endorse Adopt Document Share

CERTIFICATION & TRAINING

Mentoring Checklist SMT DEFECT CRITERIA

“ Basic Machine Operation Through Buddy System”

Coaching and Mentoring by line leaders for first 2 weeks for :

Introduce to team members

Introduction of process ( Trim & Form )

Basic Machine Operation

Reject Criteria

OJTI (Rocker Arm Roller cleaning )

Control Plan

Introduction by Supervisor

Buddy System by Team Leader

Defect Criteria

Staff Certified

Basic machine Operation: Rocker

Arm Training

OJTI Training Rocker Arm Roller cleaning

Adopt

Introduction by Supervisor

Buddy System by Team Leader

Defect Criteria

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~ New Procedure were Adopted Training Program –OJTI Training ~

CRITERIA 5.12: RESULT AND SUSTAINABILITY

Endorse Adopt Share

Conducted Training Sessions

Introduction by Supervisor

Buddy System by Team Leader

Defect Criteria

Staff Certified

Basic machine Operation: Rocker

Arm Training

OJTI Training

Training Assessment

Adopt Document

OJTI Training

124

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~ New Procedure were Adopted Training Program -Staff Certification ~

CRITERIA 5.12: RESULT AND SUSTAINABILITY

Endorse Adopt Share

OJTI Training – LEVEL 2

New and old technicians need to be certified before qualified to operate machines:Pre-requisite 100% PASS

Recertification on Rocker Arm Roller cleaning done every 2 years

Introduction by Supervisor

Buddy System by Team Leader

Defect Criteria

Staff Certified

Basic machine Operation: Rocker

Arm Training

OJTI Training

Adopt Document

Staff Certified

INFINEON

MES BADGE

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JHAM

B

E

F

O

R

E

JHAM

A

F

T

E

R

Changes on Standard Operation Procedure~ Document Updated – JHAM ~

CRITERIA 5.12: RESULT AND SUSTAINABILITY

Endorse Adopt ShareDocumentDocument

PUSH PIN

Weekly

Shiftly

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STEEL WITH COPPER TYPE

BUSHING

SOLID STEEL TYPE

Changes on Standard Operation Procedure~ Document Updated – Roller ~

CRITERIA 5.12: RESULT AND SUSTAINABILITY

Endorse Adopt ShareDocumentDocument

A

F

T

E

R

B

E

F

O

R

E

127

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~ Revision On Job Training (Work Procedure) ~

CRITERIA 5.12: RESULT AND SUSTAINABILITY

Endorse Adopt Document Share

Technician Certification Program

New systematic and OJTI format to train the production personnel

New Job Instruction will be train by Buddy System’s team leader

On Job Training Instruction Updated

Document

128

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~ Self Managing Team (SMT) - QCDMS ~

CRITERIA 5.12: RESULT AND SUSTAINABILITY

SMT Meeting conducted weekly basic by each team.

Owned by shop floor, run by shop floor and for shop floor personnel (Supervisor, Technician and Operator)

Based on QCDMS targets. Conduct sharing and learning for

continuous improvement. For example : Warriors share the

presentation to all team members for continuous success.

SELF MANAGING TEAM (SMT)“ Q C D M S ˝

Endorse Adopt Document ShareShare

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SMT Team

MeetingDaily

Operators

Technician

Supervisors

Status of quality issue

Plot graph

Quality Process

MeetingWeekly

Production Engineer

Quality Engineer

Supervisor

Quality Procedures

Understanding of KPI

Management

MeetingMonthly

People Awareness

Abnormalities Detection

Management Team

Production Engineer

Quality Engineer

Supervisor

SMT Leader

New Adopted Procedures were Standardized and Maintained~ Follow Up Session ~

CRITERIA 5.12: RESULT AND SUSTAINABILITY

Meeting Frequency Members Review Items

130

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Monitoring Results After Full Implementation~ Up Date Status of Body To Ground (BTG) Reduction ~

CRITERIA 5.12: RESULT AND SUSTAINABILITY

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

15 18 21 24 27 30 33 36 39 42 45 48 51 01 04 07 10 13 16 19 22 25 28 31 34 37 40

BTG Target

CW

To

tal R

eje

ct

Result Monitoring Until OCT-2016(CW41),

Weekly Body To Ground Reduction is Below 1.6% and continuously achieving target

Trial-run Result Pilot run MTF001

machine (Roller – new material)

(CW39/15 – CW40/15)

2015 2016

Target: 0.16%

Data obtained from Process Engineer (Winnie Goh)

Verified data by Maintenance /Process Manager (Low SK)

BEFORE PROJECT

AFTER PROJECT

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Monitoring Results After Full Implementation~ Up Date Status of Yield at Trim & Form ~

CRITERIA 5.12: RESULT AND SUSTAINABILITY

97

98

99

100

15 18 21 24 27 30 33 36 39 42 45 48 51 01 04 07 10 13 16 19 22 25 28 31 34 37 40 CW

Yie

ld %

Data obtained from Process Engineer (Winnie Goh)

Verified data by Maintenance /Process Manager (Low SK)

Yield Target

Trial-run Result Pilot run MTF001

machine (Roller – new material)

(CW39/15 – CW40/15

Result Monitoring Until OCT-2016(CW41),

Weekly Yield is achieved >99.8% and continuously achieving target

2015 2016

Target: 99.8%

BEFORE PROJECT

AFTER PROJECT

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Difficulties and Barriers Encountered during Implementation~ Delay on Cascade Stage ~

CRITERIA 6.13: LESSON LEARNED

Blocking point on cascading to all machines due to target not met

LIMITATION LIMITATION OVERCOME

Excellence cooperation from

vendor and maintenance to install

New Rocker Arm to another Fico

machines during standardization

stage

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Difficulties and Barriers Encountered during Implementation~ Requesting Machine for Trial Run from Production ~

CRITERIA 6.13: LESSON LEARNED

LIMITATION LIMITATION OVERCOME

Difficulties to released machine

from production for trial run

due to high production volume

Discussion with Production Executive & Supervisor for suitable

trial run schedule purpose to do after 5 pm

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Difficulties and Barriers Encountered during Implementation~ Team Limitation ~

CRITERIA 6.13: LESSON LEARNED

Lack of Knowledge for

material and design.

Guidance & knowledge

sharing by Process

Engineer together to do

the drawing on design

M.RAHIMY

Lack of computer

knowledge & experience

Coaching & Explanation

by senior membersPHILLIPS

Insufficient Time to run

project

Expose team member to

do presentation slideHISHAM

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Our Members ~ Team Members Self Satisfaction ~

CRITERIA 6.13: LESSON LEARNED

HISHAM SAIFULPHILLIPS M.RAHIMY

YUSRI QURRATU AINI NURATHIRAHSHATILA

My soft skills is improved

I have learnt more about 7 QC

tools

I’m confident on public

speaking after the project

I have better understanding

now for the process

I would like to continue

participate in more project

I have learnt a lot and

enjoyed it!!!

I’m fully satisfied with the teamwork

& co-operation given by new

members

My knowledge on advance power

point competency had improved

ALL TEAM MEMBERS FEEL SATISFIED

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Our Members ~ Team Skill Development ~

CRITERIA 6.13: LESSON LEARNED

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Reflection and Lessons Learned ~ Sharing to Stakeholders - Quality Day ~

CRITERIA 6.14: LESSON LEARNED

Sharing with Customer ~ Bosch Positive Feedback

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~ Sharing with Stakeholders ~

CRITERIA 6.14: LESSON LEARNED

Customer

Internal Meeting

Maintenance Team

Supplier

Department Staff

SMT Member

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~ Feedbacks from Internal and External Stakeholders ~

CRITERIA 6.14: LESSON LEARNED

CORPORATE OPERATIONS

“Good sharing Idea”

OPERATIONS MODULE 2 (HOD)

“Congratulations to Warriors on the Big

Success”

PRODUCTION TECHNICIAN

“Good Job Warriors”

TRIM & FORMOPERATOR

“Success”

ORGANIZATIONAL DEVELOPMENT (HOD)

“Impressive With Your Team Spirit”

MAINTENANCE TECHNICIAN

“Well Done Warriors..

Good Innovative Idea”

SHIFTSUPERVISOR

“Well Done Team”

CUSTOMER

“So Impressive..

Well Done”

141

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