Digital student data collection and analysis workshop

London

29/04/15

#digitalstudent http://digitalstudent.jiscinvolve.org

Jisc Digital Student Project» Phase 1 study reviewed students’ expectations and experiences

of the digital environment at university and we spoke to 500 staff and students during our consultation

» We conducted a review of practice in secondary schools to identify likely incoming expectations

» In phase 2 we focused on FE speaking to over 300 staff and 220 learners

» Phase 3 will extend the project to the wider skills sector

» http://digitalstudent.jiscinvolve.org

Transactional Transformational

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Transactional vs transformational

» Accessing networks

» Accessing hardware and software

» Accessing general and course-related information

» Signing on to university systems

» Booking appointments

» Submitting work, receiving grades

» Expectations largely established in advance by transactions with other service providers

» Sharing ideas, engaging in dialogue

» Encountering threshold concepts and practices

» Developing independent study habits

» Collaborating on projects

» Producing new digital artefacts

» Reflecting, reviewing, revising

» Reference management, data analysis, e-journals, specialist tools...

» Developing employability skills for the workplace

» Expectations largely established during studies in dialogue with tutors and peers

A strategic approach

Enhancing the student digital experience online guide:

http://jisc.ac.uk/guides/enhancing-the-student-digital-experience

50 institutional exemplars -http://digitalstudent.jiscinvolve.org/wp/exemplars/

Icebreaker

» Introduce yourself to someone you don’t know on your table

» On 2 post-its record:

› Why are you here….

› What do you want to take away from today….

Jisc Digital Student http://digitalstudent.jiscinvolve.org.uk 5

» Explore with our stakeholders and end users whether Jisc could produce a prototype for a service to support the collection and analysis of data on student expectations, experiences, attitudes and satisfaction with digital technologies in their studies in UK higher and further education

» The service would make it easier for universities and colleges to collect and analyse student expectations and experience data using well-designed and robust questions, and would enable institutions to compare their data internally (for example by faculty or campus) and with other aggregated, anonymised institutional profiles.

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Aims for today

What institutions (say they) want

» Information collated (e.g. from institutional and national surveys) and horizon scanning undertaken nationally

» Advice on local information gathering and student engagement, e.g. sample surveys, focus group protocols, crowdsourcing software/services, student partnership tools

» Examples of BYOD/build your own service approaches which deliver a robust transactional experience (and ideally a transformational learning experience) e.g. case studies, evaluated examples, shared ideas

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Ways of engaging students in the digital environment» Gathering information

- Surveys, interviews, focus groups to find out about student expectations- Participative / observational methods to explore practices and attitudes- Social media – with students' consent – to collect information- Analyse existing data e.g. NSS/USS/ISB/PRES/local surveys- Learning analytics data with students’ consent

» Stimulating, gathering and responding to ideas- Interactive and fun e.g. crowdsourcing, hashtags, ideas tree, padlet...- Make sure students can share ideas and see how they are acted on

» Initiate an ongoing dialogue with learners

» Partnership projects: 'making things better‘ – Change Agents’ Network http://can.jiscinvolve.org

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Current practice?

» When do you currently gather students’ views on technology?

» What approaches do you use?

» How are students and learners involved?

» How do you analyse the data collected?

» What other sources of data does this feed into?

» How does this data feed into the development of your digital strategy and the digital environment?

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Digital students are different posters

http://bit.ly/digitalstudentposters

Enhancing the digital student experience postcards

http://bit.ly/digitalstudentcards

For all findings and workshop resources:

Jisc Digital Student http://digitalstudent.jiscinvolve.org.uk 12

http://digitalstudent.jiscinvolve.org

Find out more…

10/06/2014 Jisc Digital Student http://digitalstudent.jiscinvolve.org.uk

Digital Student #digitalstudent

Sarah Knight

Sarah.knight@jisc.ac.uk

http://digitalstudent.jiscinvolve.org

Except where otherwise noted, this work is licensed under CC-BY-NC-ND

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