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Introducing John Morris Scientific
In April of 1956 John Leon Wyzenbeek and Morris Garlick entered into a partnership and founded John Morris Scientific. Shortly thereafter John recognised the potential and made Morris an offer to purchase the entire organisation.
More than 50 years later, three generations of the Wyzenbeek family have dedicated their careers to John Morris Scientific making us the oldest and most successful family owned distributor of technical solutions in our region. At present, John Wyzenbeek’s son Norbert (my father) is Chairman of the Board, and together with a team of industry experienced professionals we manage our growing business.
Although we partner exclusively with many of the industry’s most respected brands we are passionate about adding local value to your solutions throughout the operational life of the products we place. We understand success comes through offering more than just the product and in an increasingly competitive world we continually strive to offer ‘the complete solution’.
We achieve this by:
Listening and responding to the technical and commercial interests of our customers in face to face discussions utilising our large field sales team and in-house customer service Providing professional advice to match product type with customer needs through industry qualified specialists who
manage a small portfolio of related solutions Ensuring that product delivery and commissioning are efficient and timely leveraging our factory trained service and
installation team Sustaining leadership in product technology through regular attendance at international events Maintaining short lead times for high-turnover products in close co-operation with our exclusive partners Providing a prompt and reliable instrument repair and predictive maintenance service Encouraging staff training and skills development Continually honing our systems to ensure flexible and efficient transactions
As a supplier to John Morris Scientific we acknowledge our responsibility to maximise sales and provide regular feedback on market trends, product performance and competitor activity. Despite the distance we know our market is regularly used as a safe introduction zone for new instrumentation and are proud of the detailed analysis we provide for the positioning of your brand.
Thank you for taking the time to consider becoming our partner. On behalf of the John Morris Scientific team I look forward to nurturing our relationship and optimising your sales opportunities in the land downunder!
Kind regards,
Andre WyzenbeekManaging DirectorJohn Morris Scientific
Over 50 Years of Service Plus Solutions 1
2 Experienced in Every Facet
Quick Snapshot
We have dedicated Divisions to ensure our partner and customer needs are the primary focus of targeted teams without external distractions.
We have over 80 staff - with 70% working in customer sales/service related functions.
Performance + Experience Focussed Divisions
Industry Coverage
Strong 50+ year financially secure history - the only 3rd generation privately-owned instrumentation distributor in the South Pacific region.
In a limited market of just 23 million people we work within a diverse range of industries to deliver niche technical solutions.
The customers we serve today will continue to do business with us tomorrow
Customer Satisfaction - Future Dealings(customers to continue doing business with JMS)
We deliver local technical support and service through direct local staff across our territory.
National Office Network
Our CRM and ERP systems are integrated allowing us to record and share transactions, generate quotes plus develop targeted customer communications - at present we manage over 50,000 individual customer contact information.
Our Quality Management System is built upon ISO9001:2008 where our operating procedures and processes are based on international best practice.
Integrated Systems
Contacts: 59,297
Accounts: 16,033
Email addresses: 51,367
Opportunity win rate: 53.9%
Customer Statistics
It’s Not Just About the Box 3
Where We Add Value
John Morris Scientific is proud to represent the very best manufacturers in our market.
As customers face increasing pressures (budget, time and results), the success of our offering is based on more than just the ‘box’ or its price.
In a remote and geographically challenging market our experience tells us your customers value:
All too often we hear horror stories from other distribution sources where customers have been abandoned on a service request, had goods lost in transit or blocked by customs, wasted precious resources on the wrong solution due to unqualified recommendations, selected the incorrect voltage or wasted precious team resources attempting to install or utilise assets without qualified and available local support.
We firmly believe the value we add can’t be matched by any of our local or web based competitors … we offer more than just the product – we offer the full package.
• Our Instrument Services Division standing behind each and every product we sell• Our Internal Customer Support Team providing thorough product information and assistance• Our Field Sales Personnel nurturing sales opportunities with existing/potential customers• Our Product Specialists providing in-depth product expertise , installation and training• Our National Office Network delivering local and timely assistance
The service received from John Morris Scientific has been second to none. Immediate responses to enquiries, easy trial of products and professionalism have all made our choice to deal with them a pleasure. We couldn’t have been happier with the standard of service we received and look forward to continuing the relationship in the future.
University of Melbourne“
At John Morris Scientific we focus on satisfying end-to-end customer needs which in turn engenders strengthened customer loyalty and increased brand value… today and over the longer term.
We supply an extensive range of instrumentation across a wide selection of industries from premium global manufacturers
We provide Service Agreements & repair facilities on all products we sell plus installation & customisation
We consult in designing tailored solutions to satisfy individual requirements to complex problems
With a proud heritage spanning over 50 years, we are the perfect sales partner for your local distribution needs
Sales
Service
Support
Solutions
4 Focus on Sales
Sales Team Statistics
Product and Sales Teams nurture strong relationships with our existing and potential customers by understanding their business objectives plus technical product requirements and tailor solutions to meet their individual needs.
• Manage specific product/industry categories• Liaise with vendors & provide a consistent point of contact for our market• Provide specialised technical & application support • Provide ongoing training to customers plus our Sales & Service Teams• Determine special pricing (eg large tenders)
• Actively initiate sales opportunities within a specific region• Regularly visit key customers & provide product demonstrations• Assist in customer training, co-ordinate installation & after sales support to ensure customers’ needs are satisfied• Receive regular sales & service training
• Ensure rapid and audited response times to customer sales & general enquiries• Receive regular internal and external sales and product training• Provide ‘live chat’ assistance to customer enquiries via our web site• Perform post-sales contact to ensure satisfaction and active complaint capture
• Highly qualified technicians providing specialist installation, repair & preventative maintenance• Attend regular manufacturer conducted factory training programmes (ensuring equipment is performing to its optimum capacity & required standards)
Customer Satisfaction - JMS Sales Teams(satisfaction with support)
JMS customers are extremely satisfied with our product recommendations & support
Extensive Marketing Support 5
Regular campaigns are conducted targeting relavent sections of our comprehensive 50,000+ customer data base with special product offerings & news updates
Product specific flyers/brochures are prepared as sales tools to assist our Sales Teams and inform/educate our customers
Numerous promotional campaigns are developed each with supporting material (flyers, email signatures, featured on our web site, etc)
Banners, flyers, etc are produced to promote products being displayed at trade shows, industry forums & major institutions
News articles are prepared & circulated to targeted industry media in promoting new product releases & developments
Videos & latest developments are featured on YouTube, Facebook, etc plus included on industry specific sources
Products are featured on our web site (with enhanced SEO/SEM opportunities)
Marketing Punch
The Marketing Division collaborates closely with our Sales and Product Teams in developing and implementing a variety of initiatives to stimulate sales opportunities.
Scientific
JohnMorris John Morris Scientific
Service plus Solutions
Maximise Reproducibility plus Versatility
Accuracy • Consistency • Reliability
No More Variation
Gilson pipetmaX:
Pipetman Inside Truly Open System Versatile
No more inconsistencies due to pipetting errors
• IdealforPCR,qPCR,cell-basedassays,NGSprep,ELISAprep,tip-basedsampleprep&more• Handlesvarioussamples:cellsintissueculture,microorganisms,bodyfluids,tissues• Smallreactionvolumes(1-1000µL)• Manytypesoflabware&devices:96,384-wellmicrotitre,stripplate,cellcultureformats– nospecialrequirementsortrays• Easyconfiguration&runwithasimple,touchscreeninterface
With Pipetman inside, you can trust your pipetting to be
reliable & consistent
Configure & customise using any reagent & protocol - hardware & software are
customisable
Choice of hardware to fit your needs & the pipette
heads can be calibrated like Pipetman
MAXimise consistency
precision & accuracy through automation
MAXimise efficiency
no more tedious & routine pipetting
MAXimise capability
eliminate procedural errors
MAXimise space
works next to you on your bench
MAXimise options
platform-independent which works with different reagents & kits
MAXimise traceability
simple & automated run reports
Free Call: 1800 251 799 www.johnmorris.com.au
#30001 #30006
MIX 15
MIX 4 MS
MIXdrive 1
MIXdrive 15
MIXdrive 6
MIXdrive 60
hotMIX 1
MIX 6MIX 1#30015
#30404
#40001 & #90200 #40006 & #90400
#40015 & #90400
#04775-98
#40060 & #90400
#61001
$785*was $828
$1,899*was $2,004
$2,199*was $2,441
$2,099*was $2,306
$819*was $873
$1,099*Price includes Control Unit
$99*was $139
Scientific
JohnMorris John Morris Scientific
Service plus Solutions
Specialised stirrers for unique applications!
*Prices in AUD and exclude GST. Shipping is additional at cost. Offers end 27 September, 2013 or until stock sold.Not valid in conjunction with any other offer. ABN 81 001 768 396
• 10,000mL stirring volume• 100-2,000 rpm • Suitable for Viscous Media with 4 Step power setting• IP64 Protection Rating
Ultra flat wear-free magnetic stirrer
• 3,000mL stirring volume/point• 100-2,00 rpm • Suitable for 6 x 1,000mL flasks• IP64 Protection Rating
Powerful 6 position stirrer
Stir up to 15 positions at once
4 individual stirrers in 1
Smallest hotplate stirrer in the world!
• 3,000mL stirring volume/point• 100- 2,000 rpm• Suitable for 15 x 250mL flasks• IP64 Protection Rating
• 4 individually controlled stirring positions• 3,000mL stirring volume/point• 100-2,000 rpm• Suitable for 4 x 2,000mL flasks
• Aluminium hotplate suitable for use with viscous and aggressive media• +200ᵒC max heating• 2,000mL stirring volume• 100-1,600 rpm
• 100% wear and maintenance free• 30% more stirring power than comparable systems• Low power consumption • Super flat drives - ideal for robotics• Synchronous speed at all stirring positions• Heat resistant up to +300ᵒC (on request)• German quality with 3 year warranty• Fast individual configurations
• Fully encapsulated and hermetically sealed• IP68 Rated - water, dust & germ proof • Stainless steel housing• Suitable for incubators & ovens up to +50ᵒC (high temperature models up to +200ᵒC also available)• Submersible in water baths and oil baths up to +50ᵒC (high temperature models up to +95Cᵒ also available)
• 1 x 10,000mL• 100-1,600 rpm
• Mono-Mold without spinning ring• Leak proof PTFE coating• Chemically inert
• 6 x 3,000mL• 100-2,000 rpm
• 15 x 3,000mL• 100-2,000 rpm
• 60 x 500mL• 100-2,000 rpm
Heat Resistant & Submersible Stirrers
Magnetic Stir Bar Kit
Includes 18 pieces Qty Length Diameter 2 7/16” 3/16” (1.11 X 0.45 cms) 2 1/2” 5/16” (1.27 X 0.79 cms) 2 3/4” 5/16” (1.91 X 0.79 cms) 2 1” 3/8” (2.54 X 0.95 cms) 2 1-1/4” 3/8” (3.18 X 0.95 cms) 2 1-1/2” 3/8” (3.81 X 0.95 cms) 2 2” 3/8” (5.08 X 0.95 cms) 2 2-1/2” 1/2” (5.72 X 1.27 cms) 2 3” 1/2” (7.62 X 1.27 cms)
$2,599*Price includes Control Unit
$3,099*Price includes Control Unit
$2,299*Price includes Control Unit
Free Call: 1800 251 799 www.johnmorris.com.au
Scientific
JohnMorris John Morris Scientific
Service plus Solutions
Free Call: 1800 251 799 www.johnmorris.com.au
Freeze Dryer & Vacuum Concentrator Specials
*Prices in AUD and exclude GST. Shipping is additi onal at cost. Off ers end 19 July, 2013 or unti l stock sold. Not valid in conjuncti on with any other off er. ABN 81 001 768 396
• German quality – 2 year warranty• Powerful - benchtop models, small footprint• Modularity – vacuum pumps & cold traps tailored for your specifi c applicati on • Contaminati on free – pioneering hermeti cally sealed magneti c drive technology• Reproducible results – integrated vacuum control and pressure gauge• Quiet – ultra quiet concentrator (low 40dBA)
Vacuum Concentrator Packages
$8,899*Save $3,026
$13,695*Save $5,287
• German quality – 2 year warranty• Powerful - benchtop models, small footprint• Modularity – largest range of accessories on the market• Fast lyophilisati on – up to large 300mm bore ice condenser • Reproducible results – integrated vacuum control and pressure gauge• Quick defrost – includes hot gas defrost cycle
Freeze Dryer Packages
$13,999*Save $5,405
$17,299*Save $6,089
* Additi onal rotors required (ask for quote)
Excludesglassware
$25,500*Save $11,366
$16,200*Save $3,750
Excludesglassware
Excludesglassware
Model
CapacityIce condenser tempVacuum pump including oil mist eliminatorVacuum control (save up to 30% drying ti me)Vacuum gaugeInternal drying shelvesValves for glasswareSample typePart number
Alpha 1-2 LD+ PackEntry-Level
(small footprint, powerful, fast)2L/24 hour
-55°CIncludedIncludedIncluded
Yes: 3 x (diameter 200mm)Yes (8 x)Aqueous
A1-2LD+PACK
Alpha 1-4 LD+ PackLarge-Capacity
(high through-put, accurate, fast)4L/24 hour
-55°CIncludedIncludedIncluded
Yes: 3 x (diameter 250mm)Yes (12 x)Aqueous
A1-4D+PACK
Alpha 2-4 LD+ PackLarge-Capacity
(solvent resistant)4L/24 hour
-85°CIncluded - RC6 Hybrid
IncludedIncluded
NoYes (8 x)
Solvent & AqueousA2-4LD+PACK
Model
Rotor speedTemperature rangeChemistry resistant diaphragm vacuum pump
Vacuum control (save up to 30% drying ti me)Vacuum gaugeMicroCentrifuge 1.5-2 mL rotor includedHCI resistant Sample typePart number
RVC 2-18 CD+Mini
(compact, rugged, economical)
1500 (adjustable)30 – 60°CIncluded
7mbar - 2m3/hrN/AN/A
Yes: 24 x Tubes (max 72 x)*No
Aqueous / SolventRVC2-18PACK
RVC 2-18 HCL CD+Mini
(compact, rugged, HCL acid resistant)
1500 (adjustable)30 – 60°CIncluded
7mbar - 2m3/hrN/AN/A
Yes: 24 x Tubes (max 72 x)*YesHCL
RVC2-18HCLPACK
RVC 2-25 CD+Mid-Sized
(multi -purpose, precise, greater sample control)
1550 (adjustable)30 – 80°CIncluded
7mbar - 2m3/hrIncludedIncluded
Yes: 36 x Tubes (max 108 x)*No
Aqueous / SolventRVC-25PACK
Scientific
JohnMorris John Morris Scientific
Service plus SolutionsScientific
JohnMorris John Morris Scientific
Service plus Solutions
Water Monitoring Solutions
For Over 50 years
River
Lake
Stormwater
Coastal
Catchment
Over 50 Years of Personal Service to Science
Scientific
JohnMorris John Morris Scientific
Service plus Solutions
Over 50 Years of Personal Service to Science
Scientific
JohnMorris John Morris Scientific
Service plus Solutions
For Research, Teaching & Industrial Applicationsin the Biological Sciences
Respiration Instrumentation
Plant & Soil Human
AquaticAnimal &
Insect
Algae & Bacteria Gas Analyser
For Over 50 Years
Scientific
JohnMorris John Morris Scientific
Service plus Solutions
6 Complete Service Capabilities
Instrument Services Division
John Morris Scientific provides an array of capabilities for the preventative maintenance and repair of a diverse range of equipment across our brands and industry sectors.
All of our service engineers are tertiary qualified (electrical, mechanical, refrigeration) and attend regular manufacturer conducted factory training programmes to maintain relevant technical expertise.
We provide calibration and repair services on all major pipette brands, with a choice of NATA or standard calibrations options available. We also perform on-site pipette service and calibration where large quantities of pipettes need to be serviced.
Our trained engineers install equipment and fully train staff at your customers’ premises. For large projects requiring purpose-built installation or modifications, our team delivers customised instrumentation and solutions to meet specified requirements.
• Brookfield endorsed viscometer calibration• Li-Cor designed CO2 calibration & verification• MKS, NIST traceable mass flow and ultimate vacuum • State-of-the-art mechanical and electronics workshops
Mass Flow Controller, Gas Flow & Vacuum Gauge Calibration We are able to calibrate most sensor technologies including Baratron, Capacitive, Piezo and Pirani.
Environmental Equipment Verification We offer verification and repair of ultra-sensitive CO2 gas analysers and photosynthesis systems.
Our environmentally controlled facilities include:
Areas of Expertise
Pipette Calibration
Installation & Customisation
Specialised Service Expertise
• Service Agreements • Breakdown Service • Training & Technical Support • Extended Warranties
• Loan Equipment • Trade-In Services • Testing & Commissioning • Calibration & Verification
JMS customers are very satisfied with our Service Division
Customer Satisfaction - JMS Service Division(timelines and quality of work performed)
Experienced Team 7
Senior Management
Andre WyzenbeekManaging Director
With In-depth product knowledge across all our partners & practical experience in all departments, Andre has a complete understanding on every facet of the business.
Jeff TysonChief Financial Officer
Jeff has more than 20 years’ business experience in areas of retail, insurance, industry funds, manufacturing & construction.
John ShannahanHead of Field Sales
John has in-depth industry experience encompassing scientific distribution, diagnostic pathology, microbiology & blood collection products.
Steve Thompson Head of Marketing
Steve has extensive marketing experience gained across biotech, ICT & financial services industries.
Peter Cole-ClarkeHead of Service Division
Peter has over 20 years’ experience in managing service/support teams, business systems/processes within the scientific & medical industry.
Kieran PicklesHead of Internal Sales
Kieran’s experience includes working for an internationally recognised franchise & is focused on expanding new internal business strategies.
Brett HardakerHead of Logistics
Brett has extensive experience in inventory management, internal sales, all facets of purchasing & logistics.
Alan MoonIT Manager
Alan has over 15 years’ experience installing/maintaining computer networks - servicing professional firms, manufacturers & government departments.
8 Premier Global Brands
Our Exclusive Partners
HungaryU.S.AUSA
USA
Germany
Germany USA
Germany
GermanyGermanyUSA
JapanUSA
USAGermany
Switzerland
USA
USA
*
*
Germany Sweden
Spain
Nederlands
Germany
Germany
Nederlands USA
Germany
U.S.A
Denmark
Biot
echn
olog
yO
ther
Petr
oche
mist
ry
USAUSA GermanySwitzerland
England
Vacu
um
USA
Canada
Envi
ronm
enta
lLa
bora
tory
USA
USA
United Kingdom
Life Sciences
Water Quality
United Kingdom
USA
USA
USA
USA
United Kingdom USA
Los Gatos Research
USA
USA
* Australia Only
*
Australian Insights 9
About the Land Downunder
Australia is the world’s largest island and smallest continent.
Australia is a country of contrasts: 6th largest by land mass yet 52nd by population.
We are favoured with a fabulous year-round climate, participate in all types of sports and enjoy some of the most majestic landscapes and ocean vistas in the world - not to mention our unique kangaroos, koalas, emus and platypuses.
We also have 10 of the world’s most deadly creatures: crocodiles, great white sharks, box jellyfish, taipan snakes, brown snakes, tiger snakes, blue ring octopus, star fish … and don’t forget our spiders (funnel web and red back).
The staff at John Morris Scientific are friendly though and won’t bite!
China$76,766 m/29.1%
China$43,405 m/18.1%
Japan$51,152 m/19.4%
USA$27,492 m/11.5%
Rep of Korea$21,980 m/8.3%
Japan$20,196 m/8.5%
India$13,120 m/5.0%
Singapore$14,869 m/6.2%
USA$9,850 m/3.7%
Germany$11,156 m/4.6%
Taiwan$8,689 m/3.3%
Malaysia$9,149 m/3.8%
UK$8,009 m/3.0%
Rep of Korea$8,992 m/3.7%
New Zealand$7,669 m/2.9%
Thailand$8,644 m/3.6%
Singapore$6,559 m/2.5%
New Zealand$7,505 m/3.1%
Thailand$5,711 m/2.2%
World ExportingRank = 21
% Share = 1.4%(2011-12)
Top 10 Export Markets Top 10 Import Markets
World ImportingRank = 20
% Share = 1.3%(2011-12)
UK$6,918 m/2.9%
Country Population Area
Million % Square Miles %
Australia 22.9 0.3 2,967,893 5.7
New Zealand 4.4 0.1 103,737 0.2
USA 315.4 4.5 3,718,691 7.2
UK 63.2 0.9 94,524 0.2
Germany 81.9 1.2 137,846 0.2
Japan 127.4 1.8 145,882 0.3
Sweden 9.6 0.2 173,731 0.3
China 1,354.0 19.1 3,705,386 7.1
India 1,210.2 17.1 1,269,338 2.4
At John Morris Scientific we offer more than just the product - we provide the full package -
sales and servicing of instrumentation plus design tailored solutions to meet your needs.
Australia
Address 61-63 Victoria Avenue Chatswood NSW 2067 AustraliaFree Call 1800 251 799Enquiries +61 (0) 2 9496 4200 Email [email protected] www.johnmorris.com.au
New Zealand
Address 78 Wellesley Street Auckland NZ 1010Toll Free 0800 651 700Enquiries +64 (0) 9 366 3999 Email [email protected] www.jms.co.nz
At John Morris Scientific we offer more than just the product - we provide the full package -
sales and servicing of instrumentation plus design tailored solutions to meet your needs.
Australia
Address 61-63 Victoria Avenue Chatswood NSW 2067 AustraliaFree Call 1800 251 799Enquiries +61 (0) 2 9496 4200 Email [email protected] www.johnmorris.com.au
New Zealand
Address 78 Wellesley Street Auckland NZ 1010Toll Free 0800 651 700Enquiries +64 (0) 9 366 3999 Email [email protected] www.jms.co.nz