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JMS Company Profile

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Page 1: JMS Company Profile
Page 2: JMS Company Profile
Page 3: JMS Company Profile

Introducing John Morris Scientific

In April of 1956 John Leon Wyzenbeek and Morris Garlick entered into a partnership and founded John Morris Scientific. Shortly thereafter John recognised the potential and made Morris an offer to purchase the entire organisation.

More than 50 years later, three generations of the Wyzenbeek family have dedicated their careers to John Morris Scientific making us the oldest and most successful family owned distributor of technical solutions in our region. At present, John Wyzenbeek’s son Norbert (my father) is Chairman of the Board, and together with a team of industry experienced professionals we manage our growing business.

Although we partner exclusively with many of the industry’s most respected brands we are passionate about adding local value to your solutions throughout the operational life of the products we place. We understand success comes through offering more than just the product and in an increasingly competitive world we continually strive to offer ‘the complete solution’.

We achieve this by:

Listening and responding to the technical and commercial interests of our customers in face to face discussions utilising our large field sales team and in-house customer service Providing professional advice to match product type with customer needs through industry qualified specialists who

manage a small portfolio of related solutions Ensuring that product delivery and commissioning are efficient and timely leveraging our factory trained service and

installation team Sustaining leadership in product technology through regular attendance at international events Maintaining short lead times for high-turnover products in close co-operation with our exclusive partners Providing a prompt and reliable instrument repair and predictive maintenance service Encouraging staff training and skills development Continually honing our systems to ensure flexible and efficient transactions

As a supplier to John Morris Scientific we acknowledge our responsibility to maximise sales and provide regular feedback on market trends, product performance and competitor activity. Despite the distance we know our market is regularly used as a safe introduction zone for new instrumentation and are proud of the detailed analysis we provide for the positioning of your brand.

Thank you for taking the time to consider becoming our partner. On behalf of the John Morris Scientific team I look forward to nurturing our relationship and optimising your sales opportunities in the land downunder!

Kind regards,

Andre WyzenbeekManaging DirectorJohn Morris Scientific

Over 50 Years of Service Plus Solutions 1

Page 4: JMS Company Profile

2 Experienced in Every Facet

Quick Snapshot

We have dedicated Divisions to ensure our partner and customer needs are the primary focus of targeted teams without external distractions.

We have over 80 staff - with 70% working in customer sales/service related functions.

Performance + Experience Focussed Divisions

Industry Coverage

Strong 50+ year financially secure history - the only 3rd generation privately-owned instrumentation distributor in the South Pacific region.

In a limited market of just 23 million people we work within a diverse range of industries to deliver niche technical solutions.

The customers we serve today will continue to do business with us tomorrow

Customer Satisfaction - Future Dealings(customers to continue doing business with JMS)

We deliver local technical support and service through direct local staff across our territory.

National Office Network

Our CRM and ERP systems are integrated allowing us to record and share transactions, generate quotes plus develop targeted customer communications - at present we manage over 50,000 individual customer contact information.

Our Quality Management System is built upon ISO9001:2008 where our operating procedures and processes are based on international best practice.

Integrated Systems

Contacts: 59,297

Accounts: 16,033

Email addresses: 51,367

Opportunity win rate: 53.9%

Customer Statistics

Page 5: JMS Company Profile

It’s Not Just About the Box 3

Where We Add Value

John Morris Scientific is proud to represent the very best manufacturers in our market.

As customers face increasing pressures (budget, time and results), the success of our offering is based on more than just the ‘box’ or its price.

In a remote and geographically challenging market our experience tells us your customers value:

All too often we hear horror stories from other distribution sources where customers have been abandoned on a service request, had goods lost in transit or blocked by customs, wasted precious resources on the wrong solution due to unqualified recommendations, selected the incorrect voltage or wasted precious team resources attempting to install or utilise assets without qualified and available local support.

We firmly believe the value we add can’t be matched by any of our local or web based competitors … we offer more than just the product – we offer the full package.

• Our Instrument Services Division standing behind each and every product we sell• Our Internal Customer Support Team providing thorough product information and assistance• Our Field Sales Personnel nurturing sales opportunities with existing/potential customers• Our Product Specialists providing in-depth product expertise , installation and training• Our National Office Network delivering local and timely assistance

The service received from John Morris Scientific has been second to none. Immediate responses to enquiries, easy trial of products and professionalism have all made our choice to deal with them a pleasure. We couldn’t have been happier with the standard of service we received and look forward to continuing the relationship in the future.

University of Melbourne“

At John Morris Scientific we focus on satisfying end-to-end customer needs which in turn engenders strengthened customer loyalty and increased brand value… today and over the longer term.

We supply an extensive range of instrumentation across a wide selection of industries from premium global manufacturers

We provide Service Agreements & repair facilities on all products we sell plus installation & customisation

We consult in designing tailored solutions to satisfy individual requirements to complex problems

With a proud heritage spanning over 50 years, we are the perfect sales partner for your local distribution needs

Sales

Service

Support

Solutions

Page 6: JMS Company Profile

4 Focus on Sales

Sales Team Statistics

Product and Sales Teams nurture strong relationships with our existing and potential customers by understanding their business objectives plus technical product requirements and tailor solutions to meet their individual needs.

• Manage specific product/industry categories• Liaise with vendors & provide a consistent point of contact for our market• Provide specialised technical & application support • Provide ongoing training to customers plus our Sales & Service Teams• Determine special pricing (eg large tenders)

• Actively initiate sales opportunities within a specific region• Regularly visit key customers & provide product demonstrations• Assist in customer training, co-ordinate installation & after sales support to ensure customers’ needs are satisfied• Receive regular sales & service training

• Ensure rapid and audited response times to customer sales & general enquiries• Receive regular internal and external sales and product training• Provide ‘live chat’ assistance to customer enquiries via our web site• Perform post-sales contact to ensure satisfaction and active complaint capture

• Highly qualified technicians providing specialist installation, repair & preventative maintenance• Attend regular manufacturer conducted factory training programmes (ensuring equipment is performing to its optimum capacity & required standards)

Customer Satisfaction - JMS Sales Teams(satisfaction with support)

JMS customers are extremely satisfied with our product recommendations & support

Page 7: JMS Company Profile

Extensive Marketing Support 5

Regular campaigns are conducted targeting relavent sections of our comprehensive 50,000+ customer data base with special product offerings & news updates

Product specific flyers/brochures are prepared as sales tools to assist our Sales Teams and inform/educate our customers

Numerous promotional campaigns are developed each with supporting material (flyers, email signatures, featured on our web site, etc)

Banners, flyers, etc are produced to promote products being displayed at trade shows, industry forums & major institutions

News articles are prepared & circulated to targeted industry media in promoting new product releases & developments

Videos & latest developments are featured on YouTube, Facebook, etc plus included on industry specific sources

Products are featured on our web site (with enhanced SEO/SEM opportunities)

Marketing Punch

The Marketing Division collaborates closely with our Sales and Product Teams in developing and implementing a variety of initiatives to stimulate sales opportunities.

Scientific

JohnMorris John Morris Scientific

Service plus Solutions

Maximise Reproducibility plus Versatility

Accuracy • Consistency • Reliability

No More Variation

Gilson pipetmaX:

Pipetman Inside Truly Open System Versatile

No more inconsistencies due to pipetting errors

• IdealforPCR,qPCR,cell-basedassays,NGSprep,ELISAprep,tip-basedsampleprep&more• Handlesvarioussamples:cellsintissueculture,microorganisms,bodyfluids,tissues• Smallreactionvolumes(1-1000µL)• Manytypesoflabware&devices:96,384-wellmicrotitre,stripplate,cellcultureformats– nospecialrequirementsortrays• Easyconfiguration&runwithasimple,touchscreeninterface

With Pipetman inside, you can trust your pipetting to be

reliable & consistent

Configure & customise using any reagent & protocol - hardware & software are

customisable

Choice of hardware to fit your needs & the pipette

heads can be calibrated like Pipetman

MAXimise consistency

precision & accuracy through automation

MAXimise efficiency

no more tedious & routine pipetting

MAXimise capability

eliminate procedural errors

MAXimise space

works next to you on your bench

MAXimise options

platform-independent which works with different reagents & kits

MAXimise traceability

simple & automated run reports

Free Call: 1800 251 799 www.johnmorris.com.au

#30001 #30006

MIX 15

MIX 4 MS

MIXdrive 1

MIXdrive 15

MIXdrive 6

MIXdrive 60

hotMIX 1

MIX 6MIX 1#30015

#30404

#40001 & #90200 #40006 & #90400

#40015 & #90400

#04775-98

#40060 & #90400

#61001

$785*was $828

$1,899*was $2,004

$2,199*was $2,441

$2,099*was $2,306

$819*was $873

$1,099*Price includes Control Unit

$99*was $139

Scientific

JohnMorris John Morris Scientific

Service plus Solutions

Specialised stirrers for unique applications!

*Prices in AUD and exclude GST. Shipping is additional at cost. Offers end 27 September, 2013 or until stock sold.Not valid in conjunction with any other offer. ABN 81 001 768 396

• 10,000mL stirring volume• 100-2,000 rpm • Suitable for Viscous Media with 4 Step power setting• IP64 Protection Rating

Ultra flat wear-free magnetic stirrer

• 3,000mL stirring volume/point• 100-2,00 rpm • Suitable for 6 x 1,000mL flasks• IP64 Protection Rating

Powerful 6 position stirrer

Stir up to 15 positions at once

4 individual stirrers in 1

Smallest hotplate stirrer in the world!

• 3,000mL stirring volume/point• 100- 2,000 rpm• Suitable for 15 x 250mL flasks• IP64 Protection Rating

• 4 individually controlled stirring positions• 3,000mL stirring volume/point• 100-2,000 rpm• Suitable for 4 x 2,000mL flasks

• Aluminium hotplate suitable for use with viscous and aggressive media• +200ᵒC max heating• 2,000mL stirring volume• 100-1,600 rpm

• 100% wear and maintenance free• 30% more stirring power than comparable systems• Low power consumption • Super flat drives - ideal for robotics• Synchronous speed at all stirring positions• Heat resistant up to +300ᵒC (on request)• German quality with 3 year warranty• Fast individual configurations

• Fully encapsulated and hermetically sealed• IP68 Rated - water, dust & germ proof • Stainless steel housing• Suitable for incubators & ovens up to +50ᵒC (high temperature models up to +200ᵒC also available)• Submersible in water baths and oil baths up to +50ᵒC (high temperature models up to +95Cᵒ also available)

• 1 x 10,000mL• 100-1,600 rpm

• Mono-Mold without spinning ring• Leak proof PTFE coating• Chemically inert

• 6 x 3,000mL• 100-2,000 rpm

• 15 x 3,000mL• 100-2,000 rpm

• 60 x 500mL• 100-2,000 rpm

Heat Resistant & Submersible Stirrers

Magnetic Stir Bar Kit

Includes 18 pieces Qty Length Diameter 2 7/16” 3/16” (1.11 X 0.45 cms) 2 1/2” 5/16” (1.27 X 0.79 cms) 2 3/4” 5/16” (1.91 X 0.79 cms) 2 1” 3/8” (2.54 X 0.95 cms) 2 1-1/4” 3/8” (3.18 X 0.95 cms) 2 1-1/2” 3/8” (3.81 X 0.95 cms) 2 2” 3/8” (5.08 X 0.95 cms) 2 2-1/2” 1/2” (5.72 X 1.27 cms) 2 3” 1/2” (7.62 X 1.27 cms)

$2,599*Price includes Control Unit

$3,099*Price includes Control Unit

$2,299*Price includes Control Unit

Free Call: 1800 251 799 www.johnmorris.com.au

Scientific

JohnMorris John Morris Scientific

Service plus Solutions

Free Call: 1800 251 799 www.johnmorris.com.au

Freeze Dryer & Vacuum Concentrator Specials

*Prices in AUD and exclude GST. Shipping is additi onal at cost. Off ers end 19 July, 2013 or unti l stock sold. Not valid in conjuncti on with any other off er. ABN 81 001 768 396

• German quality – 2 year warranty• Powerful - benchtop models, small footprint• Modularity – vacuum pumps & cold traps tailored for your specifi c applicati on • Contaminati on free – pioneering hermeti cally sealed magneti c drive technology• Reproducible results – integrated vacuum control and pressure gauge• Quiet – ultra quiet concentrator (low 40dBA)

Vacuum Concentrator Packages

$8,899*Save $3,026

$13,695*Save $5,287

• German quality – 2 year warranty• Powerful - benchtop models, small footprint• Modularity – largest range of accessories on the market• Fast lyophilisati on – up to large 300mm bore ice condenser • Reproducible results – integrated vacuum control and pressure gauge• Quick defrost – includes hot gas defrost cycle

Freeze Dryer Packages

$13,999*Save $5,405

$17,299*Save $6,089

* Additi onal rotors required (ask for quote)

Excludesglassware

$25,500*Save $11,366

$16,200*Save $3,750

Excludesglassware

Excludesglassware

Model

CapacityIce condenser tempVacuum pump including oil mist eliminatorVacuum control (save up to 30% drying ti me)Vacuum gaugeInternal drying shelvesValves for glasswareSample typePart number

Alpha 1-2 LD+ PackEntry-Level

(small footprint, powerful, fast)2L/24 hour

-55°CIncludedIncludedIncluded

Yes: 3 x (diameter 200mm)Yes (8 x)Aqueous

A1-2LD+PACK

Alpha 1-4 LD+ PackLarge-Capacity

(high through-put, accurate, fast)4L/24 hour

-55°CIncludedIncludedIncluded

Yes: 3 x (diameter 250mm)Yes (12 x)Aqueous

A1-4D+PACK

Alpha 2-4 LD+ PackLarge-Capacity

(solvent resistant)4L/24 hour

-85°CIncluded - RC6 Hybrid

IncludedIncluded

NoYes (8 x)

Solvent & AqueousA2-4LD+PACK

Model

Rotor speedTemperature rangeChemistry resistant diaphragm vacuum pump

Vacuum control (save up to 30% drying ti me)Vacuum gaugeMicroCentrifuge 1.5-2 mL rotor includedHCI resistant Sample typePart number

RVC 2-18 CD+Mini

(compact, rugged, economical)

1500 (adjustable)30 – 60°CIncluded

7mbar - 2m3/hrN/AN/A

Yes: 24 x Tubes (max 72 x)*No

Aqueous / SolventRVC2-18PACK

RVC 2-18 HCL CD+Mini

(compact, rugged, HCL acid resistant)

1500 (adjustable)30 – 60°CIncluded

7mbar - 2m3/hrN/AN/A

Yes: 24 x Tubes (max 72 x)*YesHCL

RVC2-18HCLPACK

RVC 2-25 CD+Mid-Sized

(multi -purpose, precise, greater sample control)

1550 (adjustable)30 – 80°CIncluded

7mbar - 2m3/hrIncludedIncluded

Yes: 36 x Tubes (max 108 x)*No

Aqueous / SolventRVC-25PACK

Scientific

JohnMorris John Morris Scientific

Service plus SolutionsScientific

JohnMorris John Morris Scientific

Service plus Solutions

Water Monitoring Solutions

For Over 50 years

River

Lake

Stormwater

Coastal

Catchment

Over 50 Years of Personal Service to Science

Scientific

JohnMorris John Morris Scientific

Service plus Solutions

Over 50 Years of Personal Service to Science

Scientific

JohnMorris John Morris Scientific

Service plus Solutions

For Research, Teaching & Industrial Applicationsin the Biological Sciences

Respiration Instrumentation

Plant & Soil Human

AquaticAnimal &

Insect

Algae & Bacteria Gas Analyser

For Over 50 Years

Scientific

JohnMorris John Morris Scientific

Service plus Solutions

Page 8: JMS Company Profile

6 Complete Service Capabilities

Instrument Services Division

John Morris Scientific provides an array of capabilities for the preventative maintenance and repair of a diverse range of equipment across our brands and industry sectors.

All of our service engineers are tertiary qualified (electrical, mechanical, refrigeration) and attend regular manufacturer conducted factory training programmes to maintain relevant technical expertise.

We provide calibration and repair services on all major pipette brands, with a choice of NATA or standard calibrations options available. We also perform on-site pipette service and calibration where large quantities of pipettes need to be serviced.

Our trained engineers install equipment and fully train staff at your customers’ premises. For large projects requiring purpose-built installation or modifications, our team delivers customised instrumentation and solutions to meet specified requirements.

• Brookfield endorsed viscometer calibration• Li-Cor designed CO2 calibration & verification• MKS, NIST traceable mass flow and ultimate vacuum • State-of-the-art mechanical and electronics workshops

Mass Flow Controller, Gas Flow & Vacuum Gauge Calibration We are able to calibrate most sensor technologies including Baratron, Capacitive, Piezo and Pirani.

Environmental Equipment Verification We offer verification and repair of ultra-sensitive CO2 gas analysers and photosynthesis systems.

Our environmentally controlled facilities include:

Areas of Expertise

Pipette Calibration

Installation & Customisation

Specialised Service Expertise

• Service Agreements • Breakdown Service • Training & Technical Support • Extended Warranties

• Loan Equipment • Trade-In Services • Testing & Commissioning • Calibration & Verification

JMS customers are very satisfied with our Service Division

Customer Satisfaction - JMS Service Division(timelines and quality of work performed)

Page 9: JMS Company Profile

Experienced Team 7

Senior Management

Andre WyzenbeekManaging Director

With In-depth product knowledge across all our partners & practical experience in all departments, Andre has a complete understanding on every facet of the business.

Jeff TysonChief Financial Officer

Jeff has more than 20 years’ business experience in areas of retail, insurance, industry funds, manufacturing & construction.

John ShannahanHead of Field Sales

John has in-depth industry experience encompassing scientific distribution, diagnostic pathology, microbiology & blood collection products.

Steve Thompson Head of Marketing

Steve has extensive marketing experience gained across biotech, ICT & financial services industries.

Peter Cole-ClarkeHead of Service Division

Peter has over 20 years’ experience in managing service/support teams, business systems/processes within the scientific & medical industry.

Kieran PicklesHead of Internal Sales

Kieran’s experience includes working for an internationally recognised franchise & is focused on expanding new internal business strategies.

Brett HardakerHead of Logistics

Brett has extensive experience in inventory management, internal sales, all facets of purchasing & logistics.

Alan MoonIT Manager

Alan has over 15 years’ experience installing/maintaining computer networks - servicing professional firms, manufacturers & government departments.

Page 10: JMS Company Profile

8 Premier Global Brands

Our Exclusive Partners

HungaryU.S.AUSA

USA

Germany

Germany USA

Germany

GermanyGermanyUSA

JapanUSA

USAGermany

Switzerland

USA

USA

*

*

Germany Sweden

Spain

Nederlands

Germany

Germany

Nederlands USA

Germany

U.S.A

Denmark

Biot

echn

olog

yO

ther

Petr

oche

mist

ry

USAUSA GermanySwitzerland

England

Vacu

um

USA

Canada

Envi

ronm

enta

lLa

bora

tory

USA

USA

United Kingdom

Life Sciences

Water Quality

United Kingdom

USA

USA

USA

USA

United Kingdom USA

Los Gatos Research

USA

USA

* Australia Only

*

Page 11: JMS Company Profile

Australian Insights 9

About the Land Downunder

Australia is the world’s largest island and smallest continent.

Australia is a country of contrasts: 6th largest by land mass yet 52nd by population.

We are favoured with a fabulous year-round climate, participate in all types of sports and enjoy some of the most majestic landscapes and ocean vistas in the world - not to mention our unique kangaroos, koalas, emus and platypuses.

We also have 10 of the world’s most deadly creatures: crocodiles, great white sharks, box jellyfish, taipan snakes, brown snakes, tiger snakes, blue ring octopus, star fish … and don’t forget our spiders (funnel web and red back).

The staff at John Morris Scientific are friendly though and won’t bite!

China$76,766 m/29.1%

China$43,405 m/18.1%

Japan$51,152 m/19.4%

USA$27,492 m/11.5%

Rep of Korea$21,980 m/8.3%

Japan$20,196 m/8.5%

India$13,120 m/5.0%

Singapore$14,869 m/6.2%

USA$9,850 m/3.7%

Germany$11,156 m/4.6%

Taiwan$8,689 m/3.3%

Malaysia$9,149 m/3.8%

UK$8,009 m/3.0%

Rep of Korea$8,992 m/3.7%

New Zealand$7,669 m/2.9%

Thailand$8,644 m/3.6%

Singapore$6,559 m/2.5%

New Zealand$7,505 m/3.1%

Thailand$5,711 m/2.2%

World ExportingRank = 21

% Share = 1.4%(2011-12)

Top 10 Export Markets Top 10 Import Markets

World ImportingRank = 20

% Share = 1.3%(2011-12)

UK$6,918 m/2.9%

Country Population Area

Million % Square Miles %

Australia 22.9 0.3 2,967,893 5.7

New Zealand 4.4 0.1 103,737 0.2

USA 315.4 4.5 3,718,691 7.2

UK 63.2 0.9 94,524 0.2

Germany 81.9 1.2 137,846 0.2

Japan 127.4 1.8 145,882 0.3

Sweden 9.6 0.2 173,731 0.3

China 1,354.0 19.1 3,705,386 7.1

India 1,210.2 17.1 1,269,338 2.4

Page 12: JMS Company Profile

At John Morris Scientific we offer more than just the product - we provide the full package -

sales and servicing of instrumentation plus design tailored solutions to meet your needs.

Australia

Address 61-63 Victoria Avenue Chatswood NSW 2067 AustraliaFree Call 1800 251 799Enquiries +61 (0) 2 9496 4200 Email [email protected] www.johnmorris.com.au

New Zealand

Address 78 Wellesley Street Auckland NZ 1010Toll Free 0800 651 700Enquiries +64 (0) 9 366 3999 Email [email protected] www.jms.co.nz

At John Morris Scientific we offer more than just the product - we provide the full package -

sales and servicing of instrumentation plus design tailored solutions to meet your needs.

Australia

Address 61-63 Victoria Avenue Chatswood NSW 2067 AustraliaFree Call 1800 251 799Enquiries +61 (0) 2 9496 4200 Email [email protected] www.johnmorris.com.au

New Zealand

Address 78 Wellesley Street Auckland NZ 1010Toll Free 0800 651 700Enquiries +64 (0) 9 366 3999 Email [email protected] www.jms.co.nz


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