John Burke and Clive Alderson
EmbeddingBusiness & Community Engagement
Slide 2
To promote the Business and Community Engagement (BCE) agendaTo give an overview of others’ activity in the Business and Community
Engagement (BCE) arenaTo identify the BCE Landscape – what activities are YOU involved in?To introduce the Embedding BCE resourceTo discuss a methodology for reviewing supporting functionsTo report some of the common findings of interest to the sector in generalTo show the benefits of undertaking a review of BCE activity in FE and HE
Aims of Today’s Event
Embedding BCE
What activities are you aware of that your college or university engages in with the business, or wider communities?
The BCE Landscape
The BCE Landscape
Employer EngagementCPD CoursesWork-Based LearningKnowledge Transfer PartnershipsStudent PlacementKnowledge Exchange ForumPublic lecturesConferencesPublic performance and FestivalsMuseumsConsultanciesBespoke trainingApplied Research
Public services e.g. hair & beautyShared resources or facilitiesCommunity learningCommunity surveysClinical trialsBusiness incubationSpin-out companiesKnowledge licensingCollaborative workingStaff placementsVoluntary workRaising aspirationsPartnerships
Supporting The BCE Landscape
Central co-ordinating units Finance HR IT and Information Systems Facilities Management Libraries
Case Studies
Presentation
Embedding BCE
What would demonstrate that Business & Community Engagement activities were valued and that they were embedded as a normal way of working?
The Nature of Embedded
Any necessary alternative ways of working have been identified
BCE processes are not seen as unnecessary or an annoyance
BCE work and practitioners are valued as much as T&L and Pure Research
BCE practitioners have clear routes to progression
The Nature of Embedded
identifying the key business processes and system implications
developing the level and nature of engagement between central functions and BCE operations
identifying areas for process improvement and existing pockets of good practice
Aims of a Review
One-to-one interviews Impartial, open and frank discussion How BCE is supported by core business
functions and processes Balance of agenda Perceptions not necessarily reality Case study production
Stakeholder Interviews
Embedding BCE
Policy and Strategy Processes and Systems Partnerships and Resources Roles and Skills Customer Perceptions Key Performance Results
The Review Structure
Strategies exist or are being written Lots of activity is taking place Planning is undertaken at middle or lower
level, with an eye to strategic direction Senior Management are given overall
responsibility Not all areas perceive themselves involved
Policy and Strategy
Central co-ordinating units Finance HR IT and Information Systems Facilities Management Libraries
Processes and Systems
Academics did not mention IT until prompted Access to systems off campus The IP issue Information Systems Little or no use of Web2 Little or no differentiation between core and
BCE within IT teams (same as HR & Finance)
IT – Specific Issues
Funding Partnerships Strategic Partnerships Commercial Partnerships Knowledge Exchange Partnerships Knowledge Transfer Partnerships CPD Partnerships Collaborative Training Partnerships The Public
Partnerships and Resources
Language and The Fear Factor Attitudes to Commercialism Marketing is 2-way Internal Communications and Engagement Placing a Value on Knowledge
Roles and Skills
Measuring Participation Rates Qualitative Measurement Who did you say you were...?
Customer Perceptions
Statutory Returns Problems of Measuring Impact External Benchmarking and Evaluation Working to Standards Setting the Targets
Performance Measurement
Embedding BCE
Half-Day discussion-based workshop Workbook tool based on EFQM Beta Model A managed conversation Scoring - dealing with pockets of good and
less good practice Strengths, weaknesses, areas for
improvement
Self-Evaluation Workshop
Embedding BCE
Prioritisation of Areas for Improvement Identifying resources and risks Setting the timescale Meshing with existing development work
Development Planning
Links and Contacts
• http://www.jiscinfonet.ac.uk
• follow johnburke1 at Twitter
• http://jbep.blogspot.com (John Burke’s Education Project blog)
Slide 26