John EllenbergerDirector Research SAP Labs

SAP Research: Public Safety

An example of how SAP Leverages their Research Team to innovate in the public sector

Example: Soknos

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SAP Research EMEA & APA Global Network (CECs/SRCs)

Pretoria Brisbane

Sophia Antipolis

Walldorf

Karlsruhe

Dresden

Belfast

Darmstadt

Campus-based Engineering Centers

SAP Lab-based Research Centers

Zurich

St.Gallen

Ra’anana

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Bangalore (New)

R&D sites

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SAP Research – Organizational Role

Basicresearch

Appliedresearch

Industrialresearch

Exertion of influence

Innovation

Invention

Discovery

Transfer intoSAP products

Q. How do we assure that our public safety product meets the needs of the end-user?

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Short Answer: Just like we do all our commercial products.

Almost all SAPs products are developed in cooperation with one or more key customers from concept to production. The research group plays a role in identifying and realizing the longer term trends on behalf of the product groups.

Lets look at a recent example of one such project in the public safety space: the incident management system called SOKNOS

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from toPre-planned Dynamic

from toReactive Anticipatory

from toSingle-agency Collaborative

Observe a Changing Approach to Public Safety

By talking to customers, collaborators and colleagues we observe a new trend/change in context…

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Formulate a Vision

The SoKNOS vision is to enable decision makers

to quickly find and integrate information from heterogeneous and distributed environments

to visually explore the situation at hand, individually or in collaboration

to create new information such as commands or requests but also new geo-spatial objects, plans and documentations

In short: …

SoKNOS follows the vision of seamlesslyintegrated, heterogeneous information sources that enable emergency organizationsto collaborate in an efficient way.

Police

FurtherOrganizations

THW

Fire Fighters

Soknos

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Breakdown The Problem Into Areas of Expertise and Assign Them to the Experts

The requirements of the next generation of emergency management systems can be grouped in four research areas:

Information Creation

Visualization & User Interaction

RequirementsInformation Service Integration

Information Aggregation & Generalization

High Resolution

Management

Feed the Commercial Pipeline

The deliverables from the research group can take a number of forms:Well documented requirementsPrototype and Usage ExperienceExpertise (i.e. personnel)SpinoffAdditional projects / research

In the case of SOKNOS:A prototype was built and widely demonstratedA consulting deliverable was built using research programmers working under

supervision of the product / consulting teamA follow-on project was proposed to apply similar technology to different domain

For more information http://www.soknos.de/

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Thank you!

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